PayPal announced that they are teaming up with Microsoft to support the launch of Copilot Checkout in Copilot, enabling shoppers to discover, decide, and pay?without ever leaving the Copilot experience. PayPal will power surfacing merchant inventory, branded checkout, guest checkout and credit card payments, starting with Copilot.com. This integration marks the latest development in AI-powered shopping experiences, combining Microsoft?s intelligent discovery with PayPal?s trusted commerce and payments capabilities to create streamlined end-to-end experiences.
Merchants? product catalogs will seamlessly become purchasable leveraging PayPal?s store sync, a capability of PayPal?s recently launched agentic commerce services, which are designed to allow merchants to attract customers and future-proof their business in the new era of AI-powered commerce. Copilot goes beyond traditional search, using AI to bring context and intent into the shopping journey.
A user can now browse curated, shoppable results?completing their purchase with PayPal. For merchants, Copilot Checkout offers a powerful opportunity to meet customers where they?re already making decisions and reduce friction in the path to purchase. By connecting with high-intent shoppers who are actively researching, comparing, and buying?all within one unified experience?merchants can expand their reach and drive conversion.
Why it matters: PayPal unlocks purchasing across Copilot.com, with plans to extend to more devices and channels where Copilot is available. Multiple funding options, including PayPal wallet. Consumers and merchants benefit from PayPal?s seller and buyer protections on eligible transactions1 in Copilot Checkout?delivering peace of mind and maximum flexibility.
Journeys with Copilot lead to 53% more purchases within 30 minutes of interaction; with shopping intent present, conversion rates are 194% higher compared to journeys without Copilot. Copilot?s shopping experience is founded on trust and scale, backed by over 192,000 giving shoppers plenty of options to find the right product to fit their unique needs. PayPal is building these capabilities with an open approach that supports leading agentic protocols and AI platforms, giving merchants flexibility to integrate across multiple AI ecosystems through one single integration.
Merchants interested in powering agentic experiences through Copilot Checkout can sign up by visiting PayPal.ai.
