Quilter is shaping its executive team for the new year with two senior appointments to the committee. Jo Harris will join the firm in January 2026 in the newly created role of chief customer officer, where she will be tasked with evolving Quilter?s proposition using technology and automation. Harris joins the firm following an 11-year career at Lloyds Bank, having stepped down from her position as CEO of the group?s mass affluent proposition in June.
Before this, she was head of telephone and internet banking at Royal Bank of Scotland. Also joining the team is Margaret Ammon, who will become the new chief risk officer (CRO) in first quarter of 2026. She replaces Nick Sacre-Hardy who has been interim CRO since October 2024.
Quilter confirmed he would step away from the business at the end of March. Ammon has more than 25 years? experience in risk management and joins the team from Legal & General Asset Management, where she has been CRO for five years.
She has also held senior roles at Old Mutual, Schroders, and M&G.
