Salesforce, Inc. announced AI has changed personal lives, answering any question, unleashing creativity, and delivering tailored insights with a simple prompt. But in the workplace, AI hasn?t yet been so transformative ? bogged down by unintuitive interfaces, fragmented across multiple teams and tools, beset by hallucinations and inconsistency, and lacking the context that the workplace demands.
At Dreamforce, unveiled vision for closing this gap: Agentforce 360 with Slack as the conversational interface where people and agents work together, connecting knowledge, actions, and data in real time. The idea is simple: Use Slack?s intuitive, familiar UI to connect every employee with reliable intelligence grounded in conversational data, customer data and metadata, and deterministic workflows . Slackbot is now a deeply personal agent for work, built directly into Slack to help get work done.
It starts with the context already have and works with the tools and information already trust in Slack, always respecting permissions and access controls. It can help find answers, organize work, create content, schedule meetings, and take action ? all without leaving Slack.
There is nothing to install, nothing to learn, and nothing new to manage. With Slackbot, businesses get access to an out-of-the-box employee agent that deeply understands every employee, their team, and how they work. And soon, Slackbot will be the best way to collaborate with Agentforce and third-party agents ?
a simple, conversational UI that can trigger actions and orchestrate workflows, all grounded in business intelligence and trusted data.
