Serco Group plc announced that it has appointed Mark Reid as Chief Financial Officer, effective March 6, 2026. Mark Reid will take over from Nigel Crossley, who is retiring after 11 years of service and will step down from the Board on March 5, 2026. Mark Reid previously served as CFO at Proximus Crossley will oversee a full handover to Mark, who joins the company on 9 February 2026.

Mark joins Serco from his role of Group CFO at Proximus, the Belgium telecoms business listed on the Euronext stock exchange. Mark has been with Proximus for nearly five years and during that period he has also held the role of interim CEO of their international division while retaining Group CFO responsibilities. ProximusGroup generated ?6.4 billion revenue in 2024 and has a current market capitalisation of ?2.3 billion .

Mark has over 20 years of international finance experience and previously held senior roles at Liberty Global, Virgin Media, British Airways and Yahoo Inc. Nigel will step down as Group Chief Financial Officer at the age of 62, having delivered the 2025 results. He will oversee a full handover to Mark, who joins Serco on 9 February 2026 and will become Group Chief Financial Officer and join the Board as an Executive Director on 6 March 2026.