SINGAPORE, March 19 (Reuters) - Singapore's DBS Bank said on Thursday that its customers have been facing difficulties accessing some of the lender's digital services, but said their accounts were secure.
"Please be assured that your monies and deposits remain safe. We will update you as soon as possible," it said in a Facebook post.
The statement came after thousands of reports surfaced on outage tracker Downdetector that customers were facing issues accessing DBS's mobile banking services and making fund transfers.
After a spate of service disruptions in 2023, Singapore's central bank applied a multiplier of 1.8 times DBS Bank's risk weighted assets for operational risk.
It also paused non-essential activities at the lender, including information technology changes and the acquisition of new business ventures.
(Reporting by Jun Yuan Yong; Editing by David Stanway)
