Sprinklr announced that Karthik Suri will join Sprinklr as Chief Product and Corporate Strategy Officer, effective immediately, reporting to SprinklrPresident and CEO, Rory Read. In this role, Suri will lead the company?s product vision and execution, and corporate strategy. Suri brings more than 25 years of product leadership and strategic experience in the technology industry, most recently serving as Chief Product Officer at Cornerstone OnDemand, where he was responsible for the multi-year vision to transform Cornerstone?s product from a learning solution to a full-stack, workforce agility and intelligence platform.
Prior to this, Suri served as Chief Product and Technology Officer at Invitae, where he led the Global Products and Technology organization for the Personalized Health Management company. Suri also led strategic growth planning, business operations, market intelligence, M&A integration and other operational functions as Senior Vice President, Chief Operating Officer at GE Digital. He has held leadership roles at leading tech companies, including PayPal, eBay, Magento, and Yahoo!.
He brings deep transformation experience and a strong track record for building scale and driving growth profitably. Suri holds a B.E. in Mechanical Engineering and an M.Sc. in Chemistry from BITS, Pilani, India, an M.S. in Industrial and Systems Engineering from The Ohio State University, and a dual M.B.A. from Columbia Business School and University of California, Berkeley, Haas School of Business.
Sprinklr, Inc. is an enterprise software company for customer-facing functions. The Company's artificial intelligence (AI)-powered platform, Unified Customer Experience Management, enables customer-facing functions across the front office, from customer service to marketing, to collaborate across internal silos, communicate across digital channels, and leverage a complete suite of capabilities to deliver human customer experiences. Its platform enables organizations to connect with customers via approximately 30 digital channels, including messaging, live chat, text, social media, and hundreds of millions of forums, blogs, news, and review sites. Its single-codebase platform is designed to handle unstructured data. It offers a range of digital use cases across the front office. Its unified platform enables broad-based listening, seamless collaboration across the entire customer journey, skills-based workflow, customer-led governance, and timely decision-making.
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