Trifork Group announced the launch of its proprietary enterprise application, Synq, enabling fully remote technical maintenance and repairs. Synq alleviates the need for technicians to be on site, making it ideal for manufacturing environments and workflows across automotive, aviation, transportation, logistics, and other industries. Trifork Group is launching Synq with Fortune 500 companies, including a global FMCG company.
With Synq, on-site operators can connect to a remote specialist using an Apple Vision Pro headset. The specialist can view the operator?s environment directly through either a second headset or an iPad application. Using that field of vision, the specialist can perform a full diagnostic and guide the operator through a fix in real time.
Synq allows the technician to point out objects in the environment and demonstrate how to conduct a task or maneuver an object with a high degree of precision. Synq?s reliability, connectivity, and accuracy, combined with its low latency, are purpose-built for industries where operational equipment is highly technical or requires precise handling, and where delays can cost millions of dollars. The solution is available immediately.
