Tyler Technologies, Inc. announced two notable additions to its corporate executive leadership structure with the introduction of a chief artificial intelligence officer and chief transactions officer. Franklin Williams had been elevated to the newly created role of Chief Artificial Intelligence Officer (CAIO). Since joining Tyler in 2018 as part of Tyler?s acquisition of Socrata, Williams had served as division president and, most recently, as Deputy Chief Technology Officer.

In this expanded role, he would lead a newly formed AI organization dedicated to helping Tyler and its clients realize the full value of AI. The team would continue to establish shared AI platforms and standards, support go-to-market efforts across business units and help the company adopt AI where it could create real value for clients and team members. Tyler had also promoted Ryan O?Connor from Senior Vice President of payment strategy and operations to Chief Transactions Officer.

Since joining Tyler in 2025, O?Connor had brought deep expertise and steady leadership to one of the most complex and fast-growing areas of Tyler?s business. O?Connor brought more than 30 years of experience in the payments and SaaS markets, with executive leadership roles at some of the top payment processors, banks, and fintech companies in the U.S. In this elevated role, he would continue to advise the executive leadership team on transactions growth and oversee Tyler?s vendor partnerships while leading the company?s payments and holistic transactions strategy.