Verizon transforming the company to delight customers and deliver for its shareholders. Sampath has agreed that now is the right time to step down from his role as CEO of the Verizon Consumer Group. He will stay with its through the end of the first quarter to ensure a smooth transition.
Sampath has played an important role in serving its customers, supporting its frontline teams and strengthening how it operate during his tenure leading its Consumer and Business Groups. The company announced that Alfonso Villanueva, its Executive Vice President and Chief Transformation Officer, will serve as interim CEO of Verizon Consumer Group. Alfonso has played a key role in its transformation efforts since he joined its team.
He is at the center of its change ? scaling the innovations, technologies and investments that are improving its end-to-end customer experience and ushering in its next era of value creation. As interim CEO of the Consumer Group, Alfonso will fully immerse himself in the customer experience and core convergence initiatives, offering an important level of alignment between transformation strategy and operational execution.
These changes will accelerate its transformation by allowing it to move faster and deliver improvements its customers will feel.
