Weave announced a partnership with Synchrony to integrate the company's leading patient financing solution, CareCredit. This integration streamlines practice operations and helps patients to confidently opt in to treatments sooner with both clearer and easier access to financing. Procedures often present a financial barrier for patients when insurance coverage falls short.
By surfacing a patient's CareCredit status directly within Weave, front office staff can begin a more informed financial conversation before the patient even walks through the door. Improved transparency mitigates the sticker shock that often leads to deferred care. Key benefits of the integration include: Improved Operational Efficiency: Staff can view a patient's CareCredit status and available funds directly within the Weave platform, eliminating the need to jump between multiple systems. Increased Financing Volume: 43% of customers using Weave's payment product, along with other payment services, indicated they would be willing to exclusively use Weave's payment services with the addition of CareCredit.
Modernized Patient Experience: Practices can initiate CareCredit payments in-office or via a text-to-pay link. Customers can also apply for credit directly within Weave--meeting the modern patient's preference for mobile-first interactions.
Weave Communications, Inc. provides an all-in-one customer experience and payments software platform for small and medium-sized healthcare businesses. Its Weave platform segment provides communications and payments services to customers under software-as-a-service arrangements. Its products include Unified Phone Number, Customized Phone System, Softphones, Text Messaging, Missed Call Text, Missed Text Auto-Reply, Team Chat, Weave Mobile App, Weave Email Marketing and Email Assistant, Text Connect, Weave Digital Forms and others. Its verticalized software platform streamlines the day-to-day operations of running an SMB healthcare practice. It offers an AI-powered solution that spans all forms of communication and engagement, including physical and softphones, messaging, email marketing, insurance verification, online appointment scheduling, reviews, payments, and more. It has over 35,000 locations under subscription and more than 30,000 customers in the United States and Canada.
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