WideOpenWest, Inc. announced additional appointments to its senior leadership team effective immediately (January 7, 2026). Aaron Brace was appointed as Chief Technology and Information Officer and will lead Network and IT Infrastructure and Security, Software Development, Data, Artificial Intelligence, and Field Engineering teams. Aaron has designed, installed, and supported systems and network architectures for over 20 years, most recently as Vice President of Information Technology for Cogeco Communications. Before that, he served as the Vice President of Engineering at both Breezeline and Harron Communications, overseeing IT, security, and data centers, as well as network deployment and operations.
Courtland Madock was appointed as Chief Commercial Officer and will lead all Brand, Marketing, Digital Channel and Sales functions. Courtland has extensive experience in telecom marketing, most recently working at Brightspeed, where she held positions including President of the Consumer Group, Executive Vice President, and Chief Marketing Officer. Previously, Courtland served as Vice President of Marketing for U.S. Cellular, holding leadership roles that oversaw acquisition, pricing, retention, lifecycle management, and business strategy.
Heather McCallion was appointed as Chief Experience Officer and will lead customer experience, product management, market expansion and business transformation initiatives. Heather served most recently as Vice President of New Business and Business Transformation at Breezeline, where she excelled in pursuing continuous improvement, process efficiencies, and project management. At Breezeline, Heather built new revenue streams and business opportunities, including the launch of a mobile phone service.
Roger Seiken, continuing in his current role at WOW!, will oversee all legal, regulatory and government affairs efforts. Roger has provided legal services and strategic counsel to business clients and the telecommunications industry for over 20 years and has extensive experience in negotiating and closing complex business transactions. Before joining WOW!
in 2017, he served as Associate General Counsel of Legal Affairs at Verizon Communications, Inc. Kristine DiFiore was appointed as Senior Vice President, Human Resources and will lead all Human Resources functions, including HR Operations, Talent Management, Compensation & Total Rewards and Organizational Effectiveness. Kristine has extensive experience leading change and positioning organizations for growth. Kristine previously served as Vice President of Human Resources for Catholic Medical Center in Manchester, N.H., and as Chief Human Resources Officer for Care Dimensions in Danvers, Mass.
She also served as Vice President of Human Resources for Home Health Foundation in Lawrence, Mass.
