Zions Bancorporation announced leadership changes in its technology and operations team, effective March 3, 2026. Jennifer Smith, who served as Chief Technology and Operations Officer since 2015, left the bank following a 20-year career with Zions. Zions' Enterprise Technology and Operations (ETO) will be led by a partnership of Margaret Mayer as Chief Information Officer and Ken Collins as Chief Transformation and Operations Officer.
Margaret Mayer joined Zions two years ago as Chief Technology Officer after many years in the banking technology field with Capital One and Discover. Ken Collins joined Zions 24 years ago, holding numerous roles in ETO.
Zions Bancorporation, N.A. is a premier financial services company. It provides a range of banking products and related services, primarily in the states of Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington, and Wyoming. It conducts its operations primarily through seven managed and geographically defined bank divisions, each with its own local branding and management. Its products and services include commercial and small business banking, capital markets and investment banking, commercial real estate lending, retail banking, and wealth management. Its commercial business banking products and services include commercial and industrial and owner-occupied lending and leasing, municipal and public finance services, and corporate trust services. Its capital markets and investment banking products and services include loan syndications, fixed income securities underwriting, and advisory and capital raising, and Power and project financing.
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