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  5. 8x8, Inc.
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    EGHT   US2829141009

8X8, INC.

(EGHT)
  Report
Delayed Nasdaq  -  01:00 2022-11-25 pm EST
4.300 USD   +0.94%
11/168x8, Inc.(NasdaqGS:EGHT) added to NASDAQ Telecom Index
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11/168x8, Inc.(NasdaqGS:EGHT) added to NASDAQ Composite Index
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11/158x8, Inc. Primary Exchange Listing will Change to Nasdaq Global Select from New York Stock Exchange
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SummaryMost relevantAll NewsAnalyst Reco.Other languagesPress ReleasesOfficial PublicationsSector news

Cape Air Enhances Cloud Communications and Customer Engagement with 8x8, Inc.'s 8X8 XCaaS

09/22/2022 | 09:00am EST

8x8, Inc. announced that Cape Air, has deployed 8x8 XCaaS™ with 8x8 Voice for Microsoft Teams to empower their employees to provide exceptional customer experiences. As an airline servicing 38 cities in the US and the Caribbean, and coordinating more than 400 flights each day, Cape Air needed reliable communications capabilities and superb call quality. Unfortunately, Cape Air's previous on-premises telephony and contact center technology was outdated and no longer being serviced or updated, leaving the company unable to adequately meet their customers' requirements as the business grew and expanded.

With expert advice from IT consultant ARG, Cape Air chose 8x8 XCaaS, which includes integrated cloud contact center, voice, team chat, video meetings, and SMS capabilities in a single-vendor solution, for enhanced call quality, improved Average Speed to Answer (ASA), and to gain a complete view of the customer journey. The smooth deployment of 8x8, as well as its intuitive, easy-to-use interface, allowed Cape Air's employees to get up and running on the system quickly and easily. Additionally, 8x8's analytics capabilities allowed Cape Air to recognize where improvements could be made and measure subsequent changes and results.

For example, Cape Air made adjustments to their call back options, and were able to reduce the number of duplicate call back requests by 90% in just one week. 8x8 XCaaS is built on the resilient, secure, and compliant 8x8 eXperience Communications Platform™, which offers the highest levels of reliability with the industry's only financially backed, platform-wide 99.999% uptime SLA across an integrated cloud UCaaS and CCaaS solution.


ę S&P Capital IQ 2022
All news about 8X8, INC.
11/168x8, Inc.(NasdaqGS:EGHT) added to NASDAQ Telecom Index
CI
11/168x8, Inc.(NasdaqGS:EGHT) added to NASDAQ Composite Index
CI
11/158x8, Inc. Primary Exchange Listing will Change to Nasdaq Global Select from New York St..
CI
11/148x8, Inc. to Attend Upcoming Investor Conferences
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11/03Insider Sell: 8x8
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11/038X8 INC /DE/ MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS O..
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11/03Tranche Update on 8x8, Inc.'s Equity Buyback Plan announced on November 3, 2022.
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11/038x8, Inc. announces an Equity Buyback for $60 million worth of its shares.
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11/018x8 Inc /de/ : Notice of Delisting or Failure to Satisfy a Continued Listing Rule or Stand..
AQ
11/018x8 to Transfer Stock Listing to Nasdaq
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More news
Analyst Recommendations on 8X8, INC.
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Financials (USD)
Sales 2023 750 M - -
Net income 2023 -90,9 M - -
Net Debt 2023 118 M - -
P/E ratio 2023 -5,38x
Yield 2023 -
Capitalization 480 M 480 M -
EV / Sales 2023 0,80x
EV / Sales 2024 0,71x
Nbr of Employees 2 216
Free-Float 96,8%
Chart 8X8, INC.
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Technical analysis trends 8X8, INC.
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Income Statement Evolution
Consensus
Sell
Buy
Mean consensus OUTPERFORM
Number of Analysts 15
Last Close Price 4,30 $
Average target price 5,42 $
Spread / Average Target 26,0%
EPS Revisions
Managers and Directors
David D. Sipes Chief Executive Officer & Director
Samuel Wilson Chief Financial & Accounting Officer
Jaswinder Pal Singh Chairman
Bryan R. Martin Chief Technology Officer
Michael Armer Chief Information Security Officer & VP
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