Accenture Federal Services Wins Federal Retirement Thrift Investment Board Contract to Improve Retirement Outcomes for Civil Service and Military 401K
The TSP savings and retirement plan is similar to 401K plans offered by many private employers. It serves 6.1 million federal employees and members of the uniformed services managing over
"It's an honor to support the FRTIB to reimagine retirement services and improve the customer experience of the TSP," said
Under the terms of the contract, AFS will provide FRTIB a modern, flexible, and secure platform that enables continuous innovation and provides next-generation capabilities including electronic signature. AFS will automate and streamline TSP manual processes to improve the customer experience.
TSP customers will have access to services via the channel of their choice, including phone, live chat, virtual assistant, secure messaging, email, interactive voice response, website, mobile, mail, and fax. In addition, participants can start transactions in one channel and finish in another.
NEWS: @AccentureFed honored to support the Federal Retirement Thrift Investment Board to reimagine retirement services and improve the customer experience of the Thrift Savings Plan (TSP).
"No other single retirement plan serves a participant population that includes people who deliver our mail, protect our nation and orbit our planet," said
Alight Solutions will support the recordkeeping function of the RKSA contract. Alight, a cloud-based provider of integrated digital human capital and business solutions, has a decades-long history of administering large, complex defined contribution plans and helping millions of
AFS will also be working with cloud platform provider
"We have the wonderful opportunity to work with FRTIB and help the participants and beneficiaries of the TSP improve their retirement outcomes," said
About
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at www.accenture.com.
* Salesforce and others are among the trademarks of
# # #
Contact:
+1 571 414 4475
maryjane.o.norris@accenturefederal.com
.
(C) 2020 M2 COMMUNICATIONS, source