(NYSE:ACN) is undertaking a management consulting project to help
transform the Maharashtra Government's Department of Sales Tax to
maximize revenue collection and strengthen its enforcement function.
Accenture also will identify a service provider to upgrade the
department's technology infrastructure with the goal of increasing
efficiency and updating record maintenance so historical data will be
easier to access and identify. The improvements also are expected to
make it easier for taxpayers to interact with the department.
"The Department of Sales Tax is a major revenue collecting body for the
government of Maharashtra, contributing about 60 percent of all
revenue," said Nilaya Varma, managing director for Accenture's Health &
Public Service management consulting business in India. "The project
will facilitate improved business processes and create multiple channels
for service delivery, facilitating prompt action that will lead to
improved services and more interactive communication."
The state of Maharashtra has always been a leader in automation in the
government sector, and the programs it implements will become a
benchmark for other states, Varma added.
Dr. Nitin Kareer, Indian Administrative Services, is commissioner of
Sales Tax. Kareer said that a comprehensive automation of the department
identified issues like flexibility, scalability and integrity of data in
the current system.
"Compounding the matter were the needs of departmental staff which have
increased to include workflow automation and smarter systems that can
aid in decision making. Accenture has spearheaded a multitude of
projects in analytics consulting and, through this partnership, we hope
to achieve efficiency in our existing processes," Kareer said. "The
simplification and streamlining of procedures will support the
department in achieving a better control on tax evasion with the help of
technology. It also will help in reducing administrative overhead, which
is another plus in a time of economic uncertainties."
Learn more about Accenture's work with public
service agencies around the world and its global program, Delivering
Public Service for the Future.
Accenture is a global management consulting, technology services and
outsourcing company, with approximately 275,000 people serving clients
in more than 120 countries. Combining unparalleled experience,
comprehensive capabilities across all industries and business functions,
and extensive research on the world's most successful companies,
Accenture collaborates with clients to help them become high-performance
businesses and governments. The company generated net revenues of
US$28.6 billion for the fiscal year ended Aug. 31, 2013. Its home page
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