ACCOR Accor - From revolutionizing room service to smart restaurant booking, discover some of the Group's innovations seamlessly serving our partners, customers and planet.
To enable our hotel partners to satisfy the fast-changing tastes of customers around the world and to take actions for more sustainability, Accor is accelerating digital innovation in the Food & Beverage sphere. Whether expanding room service to offer a host of online restaurant services to both guests and locals with Accor's co-created restaurant platform Kitch-In or pioneering AI analysis to quantify food waste down to the last leftover, digital acceleration is serving every step of the supply chain for partners and diners alike.
Accor's restaurant finder: restaurantsandbars.accor.com
Whether it's
Kitch-in, Accor's vertically integrated off-premise restaurant platform
A revolution in food delivery, Kitch-in is a one-stop restaurant platform modernizing the concept of room service and enriching Accor's Food & Beverage offer beyond hotels for locals. Creating a host of virtual restaurant brands to offer a diversity of food choices, Kitch-in offers a choice of cuisine including new food brands created exclusively for the platform by visionary chef Izu Ani. Guests or locals can order everything from
Table service for hotel partners
Accor's digital expertise and innovation in Food & Beverage also extends to business services such as ResDiary to optimizing booking capacities for our partners through an online table booking system that improves table management whether a diner books through the restaurant's own website or elsewhere and is commission-free. Resdiary's system also protects against no-shows that are industry-wide issue, allowing restaurants to take deposits or even store customer card details to charge in the event of a no-show.
How Digital Acceleration is serving up one-stop Food & Beverage Innovations- Photo by AccorHow Digital Acceleration is serving up one-stop Food & Beverage Innovations- Photo by Accor
How Digital Acceleration is serving up one-stop Food & Beverage Innovations- Photo by Accor
Upstream in the supply chain, Accor's one shop global supplier, Astore, a digital ecosystem grouping 3,500 suppliers on one ecommerce site, eases ordering and supply chain management since all can be managed through a single Astore account. Thanks to adapted tools to ease daily operations, Astore also strives to help restaurant owners make the sustainable transition, facilitating local and organic sourcing for example, to reduce restaurants' environmental footprint.
Innovation for the planet
In further sustainable actions, digital innovation is also helping reducing waste in our kitchens. Orbisk, the startup winner of the Accor Challenge at Viva Technology 2021, currently being pioneered in
Accor will continue to pioneer digital innovation to bring seamless and new solutions to our clients, our partners and to rise to the sustainability challenges of today and tomorrow.
About Accor
Accor is a world leading hospitality group consisting of more than 5,300 properties and 10,000 food and beverage venues throughout 110 countries. The group has one of the industry's most diverse and fully-integrated hospitality ecosystems encompassing more than 40 luxury, premium, midscale and economy hotel brands, entertainment and nightlife venues, restaurants and bars, branded private residences, shared accommodation properties, concierge services, co-working spaces and more. Accor's unmatched position in lifestyle hospitality - one of the fastest growing categories in the industry - is led by Ennismore, a joint venture, which Accor holds a majority shareholding. Ennismore is a creative hospitality company with a global collective of entrepreneurial and founder-built brands with purpose at their heart. Accor boasts an unrivalled portfolio of distinctive brands and approximately 260,000 team members worldwide. Members benefit from the company's comprehensive loyalty program - ALL - Accor Live Limitless - a daily lifestyle companion that provides access to a wide variety of rewards, services and experiences. Through its Planet 21 - Acting Here, Accor Solidarity,
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