Adobe : Tech Partners Offer Insights, Offers, and Resources in Response to COVID-19

Akeneo​ - Product Information Management platform integrated with Adobe to streamline commerce experiences

Akeneo has launched a new live web series for its customers and community to support each other with product information management (PIM) tips, tricks, and best practices.​

Amadeus​ - Travel and hospitality solutions

Amadeus, Premier Partner and global leader in travel solutions, has accelerated the delivery of products and services that help airline customers be in constant contact with travelers and travel agencies, such as chatbot-driven FAQs related to the outbreak, data services to help monitor their business, and dedicated support teams where customers are experiencing high transaction volumes in the current environment.​ Amadeus has also produced a number of thought leadership articles to help airline customers stay resilient in this time of change.

Appsflyer​ - Mobile deep linking and attribution provider

Appsflyer has opened its unique data insights about app installations and usage, bringing a global and industry perspective to the role of mobile in the current crisis. Additionally the company has donated $500K toward scientific progress against COVID-19.​

Branch​ - Mobile deep linking and attribution provider

Branch has shared new data on app usage, impact on vertical markets, apps that help us keep in touch during social distancing, how brands are getting creative and pushing customers to their apps and online stores, and an inspirational call for hope. ​

DHL​ - Worldwide Logistics services

DHL's logistics services and worldwide network play a critical role - from medical equipment and supplies delivery to solutions for private customers. During this time DHL has implemented new protocols and services such as Non-Contact Deliveries, enabling Signature Release options for all business-to-consumer (B2C) shipments.​

Dotdigital​ - Marketing Automation Tool with a bundled Commerce Cloud extension

dotdigital built several compelling offers for commerce merchants of it's Engagement Cloud. For existing customers these include 10 free live chat agent seats to manage inbound inquiries, 10,000 free email sends and a new child account to manage internal communications. For new customers in Americas and APAC, free onboarding and in the UK reduced onboarding and setup charges. These offers expire 30^th June 2020.

Drift​ - Conversational Marketing solution

Drift partnered with Adobe solution partner Perficient to build a chatbot assessment service for the health industry, allowing hospitals and health plans to engage with at-risk populations in a digital format.​

Hootsuite​ - Social Media Management platform

Hootsuite, Adobe's Premier Partner for social marketing, is offering Hootsuite Professional for small businesses and nonprofits at no charge until July 1, enabling businesses to build stronger direct communications with their customers during the impact.​

Invoca​ - Call Tracking, Analytics, and Performance Marketing solution

Invoca has opened their industry insights into how COVID-19 is affecting call volumes across industries, and how businesses are responding to these changes.​

Medallia​ - Voice of Customer and Survey platform

Medallia has assembled an industry playbook for the financial sector to better capture employee and customer feedback specific to the industry, and more broadly is delivering CX modification assessments for all companies to leverage during the fast-changing crisis.​

PayPal​ - Payment System integrated with Magento Commerce

PayPal is working with government bodies to facilitate small business loans, eliminating certain chargeback and transfer fees, and extending dispute resolution times and seller protection benefits.​

Nosto - Ecommerce Personalization Platform which helps merchants create personalized online shopping experiences

Nosto is offering pricing options for those affected by COVID-19. For additional details, email, [e-mail]

Persado​ - Text Optimization and Personalization platform

Persado has built a Language and Communication Resource Center enabling financial services and other affected industries to develop an appropriate brand and communication plan to navigate the extreme complexities of this unique period.​

SiteImprove​ - Quality Assurance and SEO solution

SiteImprove is focusing on helping businesses improve their digital site accessibility, discoverability, and performance. They have aggregated multiple ideas to help workers be more productive, efficient, and inspired in the new home work setting environment.​ They also created a created a guide that shows customers how to create a dashboard for COVID-19 web pages.

Translations.com​ - Global Translation solution

Translations.com has created a free customizable COVID-19 prevention video in 11 languages available to businesses globally and in use by over 500 companies in efforts to keep employees healthy.​

Vertex​ -Tax Management Automation integrated with Adobe Commerce Cloud

Vertex has compiled country-by-country tax changes and resources to help businesses cope and understand the tax implications of COVID-19.​

Yotpo​ - Integrated Reviews solution for Adobe Commerce Cloud

Yotpo has released findings from a global consumer survey illustrating the evolution of ecommerce and consumer intents during this period.​