ADT Inc. announced on March 25, 2025, the company announced the appointment of Fawad Ahmad to serve as the Company?s Executive Vice President and Chief Operating and Customer Officer, effective April 14, 2025 (the Effective Date). Omar Khan has been appointed Executive Vice President and Chief Business Officer. Ahmad will oversee ADT?s operations, customer experience, and digital transformation initiatives, while Khan will lead ADT?s product, innovation, business development and engineering teams. Mr. Ahmad, age 49, brings more than 20 years of diversified experience building global products and leading teams in strategy, innovation, customer experience, business growth, and technology.
Most recently, Mr. Ahmad served as Chief Strategy & Transformation Officer at State Farm Mutual Automobile Insurance Company (State Farm Auto). Mr. Ahmad joined State Farm Auto in 2016 as Vice President of Digital, was promoted to Senior Vice President - Digital and Customer Experience in 2017, and became State Farm Auto?s Chief Digital Officer in 2019, a role he held until assuming his most recent position at State Farm Auto in 2024. Before joining State Farm Auto, from 2013 to 2016 Mr. Ahmad held leadership roles at Staples Inc. Prior to Staples, Mr. Ahmad held the role of General Manager of the North America Core Shipping Platform at eBay Inc., where he was responsible for leading the function?s strategy, operations, and strategic partnerships.
Mr. Ahmad also currently serves on the board of directors of Radian Group, including as a member of Radian's Governance and Risk Committees. Mr. Ahmad received a BS in Marketing from Southeastern University in Karachi, Pakistan and a JD from Thomas Jefferson School of Law. Khan joins ADT from Boston Consulting Group (BCG), where he served as a Senior Advisor.
He previously held leadership roles at Magic Leap, Samsung, Motorola and HealthyMD. With a background in strategic planning, business development, and emerging technologies, Khan is well-positioned to help shape the future of ADT?s product portfolio and innovation roadmap.
