​​

Al Rajhi bank has launched a new innovative service for automated alerts and notifications for trade services. The services includes alerts through mobile sms , fax and emails as a free of charge service in order to enable the customers to know their transactions status without the need to call any trade services center.

The service covers 40 types of alerts and notifications covering the whole products of trade finance including import letters of credits, export letters of credit, inward guarantees, outward guarantees, inward collections, outward collections, import finance and export finance.

The new service comes as part of a series of new services as part of the bank continuous commitment towards excellence in providing premium customer service by utilizing state of the art technologies necessary to exceed customer expectations.

This step is considered one of innovative solutions to serve the bank's corporate clients, which will bring customers more speed and where there is no longer need to visit the Global Trade Services centers or call the toll-free phone banking for corporates, as it helps corporate clients of private sector to finalize their transactions smoothly.

This new service which provided by Global Trade Services in Corporate Banking Group come in simultaneous with other bank's measures to make it easier for bank customers and to reduce their visit to the branches and to the Global Trade Services centers , seeking for specific services such as, document tracking for LCs and collections and the verification of letters of guarantee.

Also ,Bank offers several services to the sectors of government agencies and corporate via ' Al Mubasher for the government agencies ' and ' Al Mubasher for the corporate ' on its website where contains a large list of services, which facilitate customer's business and come to be , there is no longer need for the customers from both sectors (government and corporate) to visit the branches.

​

distributed by