The world's largest online retailer notified sellers that its program known as Amazon Lending would pause repayments beginning Thursday until April 30. Interest would not accrue during that period, it said.
The program has offered sums between $1,000 and $750,000 to merchants looking for capital to acquire inventory, expand their product lines and advertise on Amazon.
"Loan repayments will restart on May 1, 2020 ... You will have the same number of remaining payments once repayment resumes," Amazon said in a seller message obtained by Reuters.
More than 20,000 merchants have gotten loans from Amazon, the company said in 2017. By the end of 2019, Amazon stood to receive $863 million from sellers to whom it provided financing through the lending program, according to a company filing. The loans' terms range from three to 12 months, carrying interest rates from 6% to 19.9%.
As Americans turn to online shopping while quarantined, many online sellers, who are small and medium-sized businesses, are facing cash flow constraints amid supply chain and logistics issues caused by the outbreak. EBay Inc , another major online marketplace, said on Wednesday it will defer most selling fees for merchants for 30 days.
Amazon's offer may provide relief to sellers, some of whom could be hard hit by Amazon's recent decision to restrict its U.S. and European fulfillment services to household, medical and other essential goods during the outbreak.
Merchants of popular items from toys to apparel have worried that the temporary ban on stocking goods in Amazon warehouses, on which they depend for delivery, would mean low sales and difficulty paying back loans.
Jamison Philippi, an Amazon seller of toys and video games in Hackensack, New Jersey, had estimated to Reuters his income could drop by 75% just as he had a roughly $3,500 loan payment due to Amazon on April 1.
"That's super awesome. I cheered when I got that email. That relieves a lot of stress right now," Philippi said.
Amazon's move came after at least one rival offered sellers relief.
Ricardo Pero, chief executive of lending company SellersFunding, last week told Reuters he was easing terms to help sellers on Amazon and other marketplaces navigate the rapidly changing retail market. SellersFunding offers lines of credit and term loans to new and existing borrowers. Both products offer a 90-day interest-only period.
Amazon, which had won customers by continually making shipping faster over the years, has now slowed delivery to weeks in some cases in order to manage a flood of orders. That could also dampen merchants' sales as shoppers look elsewhere for goods.
(Reporting by Jeffrey Dastin and Lisa Baertleinn; additional reporting by Krystal Hu in New York; Editing by Alistair Bell and Lisa Shumaker)
By Jeffrey Dastin and Lisa Baertlein