Tyler previously served as managing director of Strategy and Development for American Airlines Cargo. She replaced
'Jessica recently led our largest-ever investment in Cargo, which updated and consolidated more than 90 legacy IT systems into fewer than 10, and was just one of several large-scale modernization and change initiatives she has overseen,' said Butler. 'Her experience and leadership in developing teams that achieve customer-focused success make her the right leader for the Airports and Cargo team in this challenging climate.'
The Cargo and Airport Operations teams will retain separate functions but will benefit from the blending of the talent and expertise of the two teams in multiple areas, including strategy, policy and procedures, training, automation, and innovation.
Tyler holds a doctoral degree and an MBA from
Additionally,
Rajan previously served as managing director of Global Co-Brand Partnerships on American's Customer Loyalty and Insights team. Prior to that role, he served as managing director of Global Learning. He replaced
'Thomas is a leader with unparalleled passion for supporting our frontline team, and empathy and skill for developing our leaders,' said Eberwein. 'It was his leadership that drove American's efforts to formally define our purpose - to care for people on life's journey. He is both a strategist and a doer - someone who never stops learning and seeks to develop others. Never have those skills been more important to the
Rajan holds a bachelor's degree in finance from
These appointments follow a larger restructuring of American's management and support staff team this summer. American has taken a number of steps this year to reduce costs and preserve cash, including reducing its management and support staff, officers included, by approximately 30%.
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American's purpose is to care for people on life's journey. Shares of
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