AMERICAN AIRLINES GROUP INC. For travel this summer
With the expiration of the change fee waiver on
Any ticket purchased on or before
All AAdvantage award tickets are included in this offer.
Customers are allowed to change their origin and destination cities as part of this offer.
Travel must be completed by
Additional updates on existing travel alerts can be found on aa.com/travelalerts.
Notifications to customers
American will continue to limit the number of customers on each aircraft. Additionally, American Customer Service agents also may reassign seats to create more space between customers or to accommodate families who need to be seated together. Once boarding is complete - taking in consideration any aircraft weight or balance restrictions - customers can move to another seat within their ticketed cabin subject to availability.
As more people get back to traveling and loads are higher, American is deploying new tools to notify customers and allow them to move to more open flights when available, all without incurring any cost.
Customer safety is our priority
American's ongoing commitment to customer and team member well-being in response to the pandemic has multiple layers, including clean airports and airplanes, healthy team members, and requirements for customers to wear face coverings. At every step of their travel journeys, American is working to give customers more confidence and peace of mind when they travel on American. The airline has expanded the frequency of cleaning in airport areas under its control, including gate areas, ticket counters, passenger services counters, baggage service offices and team member rooms. American has also enhanced aircraft cleaning, distributed sanitizing wipes and gel for customers, and reduced interactions between flight attendants and customers by limiting food and beverage delivery.
About
American's purpose is to care for people on life's journey. Shares of
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