Cautionary Statement Regarding Forward-Looking Information



This Annual Report on Form 10-K and other publicly available documents may
include, and officers and representatives of AIG may from time to time make and
discuss, projections, goals, assumptions and statements that may constitute
"forward-looking statements" within the meaning of the Private Securities
Litigation Reform Act of 1995. These projections, goals, assumptions and
statements are not historical facts but instead represent only a belief
regarding future events, many of which, by their nature, are inherently
uncertain and outside AIG's control. These projections, goals, assumptions and
statements include statements preceded by, followed by or including words such
as "will," "believe," "anticipate," "expect," "intend," "plan," "focused on
achieving," "view," "target," "goal" or "estimate." These projections, goals,
assumptions and statements may relate to future actions, prospective services or
products, future performance or results of current and anticipated services or
products, sales efforts, expenses, the outcome of contingencies such as legal
proceedings, anticipated organizational, business or regulatory changes, the
effect of catastrophes, such as the COVID-19 crisis, and macroeconomic events,
anticipated dispositions, monetization and/or acquisitions of businesses or
assets, or successful integration of acquired businesses, management succession
and retention plans, exposure to risk, trends in operations and financial
results.

It is possible that AIG's actual results and financial condition will differ,
possibly materially, from the results and financial condition indicated in these
projections, goals, assumptions and statements. Factors that could cause AIG's
actual results to differ, possibly materially, from those in the specific
projections, goals, assumptions and statements include:

?the adverse impact of COVID-19, ?availability and affordability of including with respect to AIG's reinsurance; business, financial condition and ?the effectiveness of our risk results of operations;

                   management policies and 

procedures,


?changes in market and industry          including with respect to our business
conditions, including the significant    continuity and disaster recovery plans;
global economic downturn, volatility in  ?nonperformance or defaults by
financial and capital markets, prolonged counterparties, including Fortitude Re;
economic recovery and disruptions to     ?changes in judgments concerning
AIG's operations driven by COVID-19 and  potential cost-saving opportunities;
responses thereto, including new or      ?concentrations in AIG's investment
changed governmental policy and          portfolios;
regulatory actions;                      ?changes to the valuation of AIG's
?the occurrence of catastrophic events,  investments;
both natural and man-made, including     ?changes to our sources of or access to
COVID-19, other pandemics, civil unrest  liquidity;
and the effects of climate change;       ?actions by rating agencies with
?AIG's ability to successfully dispose   respect to our credit and financial
of, monetize and/or acquire businesses   strength ratings;
or assets or successfully integrate      ?changes in judgments or assumptions
acquired businesses, including any       concerning insurance underwriting and
separation of the Life and Retirement    insurance liabilities;
business from AIG and the impact any     ?the effectiveness of strategies to
separation may have on AIG, its          recruit and retain key personnel and to
businesses, employees, contracts and     implement effective succession plans;
customers;                               ?the requirements, which may 

change


?AIG's ability to effectively execute on from time to time, of the global
AIG 200 transformational programs        regulatory framework to which AIG is
designed to achieve underwriting         subject;
excellence, modernization of AIG's       ?significant legal, regulatory or
operating infrastructure, enhanced user  governmental proceedings;
and customer experiences and unification ?changes in judgments concerning the
of AIG;                                  recognition of deferred tax assets 

and

?the impact of potential information the impairment of goodwill; and technology, cybersecurity or data ?such other factors discussed in: security breaches, including as a result -Part I, Item 1A. Risk Factors of this of cyber-attacks or security

             Annual Report; and
vulnerabilities, the likelihood of which -this Part II, Item 7. Management's
may increase due to extended remote      Discussion and Analysis of Financial
business operations as a result of       Condition and Results of Operations
COVID-19;                                (MD&A) of this Annual Report.
?disruptions in the availability of
AIG's electronic data systems or those
of third parties;


We are not under any obligation (and expressly disclaim any obligation) to
update or alter any projections, goals, assumptions or other statements, whether
written or oral, that may be made from time to time, whether as a result of new
information, future events or otherwise.

                                                         AIG | 2020 Form 10-K 49


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                                                        ITEM 7 | Index to Item 7



INDEX TO ITEM 7
                                                                             Page
  Use of Non-GAAP Measures                                                   51
  Critical Accounting Estimates                                              53
  Executive Summary                                                          69
  Overview                                                                   69
  Financial Performance Summary                                             

70


  AIG's Outlook - Industry and Economic Factors                             

74


  Consolidated Results of Operations                                         78
  Business Segment Operations                                                84
  General Insurance                                                          85
  Life and Retirement                                                        97
  Other Operations                                                          114
  Investments                                                               116
  Overview                                                                  116
  Investment Highlights in 2020                                             116
  Investment Strategies                                                     116
  Credit Ratings                                                            118
  Insurance Reserves                                                        126
  Loss Reserves                                                             126

Life and Annuity Future Policy Benefits, Policyholder Contract Deposits and DAC

130


  Liquidity and Capital Resources                                           

139


  Overview                                                                  

139


  Analysis of Sources and Uses of Cash                                      

142


  Liquidity and Capital Resources of AIG Parent and Subsidiaries            143
  Credit Facilities                                                         146
  Contractual Obligations                                                   146
  Off-Balance Sheet Arrangements and Commercial Commitments                 148
  Debt                                                                      149
  Credit Ratings                                                            150
  Financial Strength Ratings                                                151
  Recent Rating Agency Actions                                              151
  Regulation and Supervision                                                152
  Dividends                                                                 152
  Repurchases of AIG Common Stock                                           152
  Dividend Restrictions                                                     152
  Enterprise Risk Management                                                153
  Overview                                                                  153
  Risk Governance Structure                                                 153
  Risk Appetite, Limits, Identification and Measurement                     154
  Credit Risk Management                                                    156
  Market Risk Management                                                    157
  Liquidity Risk Management                                                 162
  Operational Risk Management                                               163
  Insurance Risks                                                           165
  Other Business Risks                                                      173
  Glossary                                                                  174
  Acronyms                                                                  177

Throughout the MD&A, we use certain terms and abbreviations, which are summarized in the Glossary and Acronyms.

We have incorporated into this discussion a number of cross-references to additional information included throughout this Annual Report to assist readers seeking additional information related to a particular subject.

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                                               ITEM 7 | Use of Non-GAAP Measures





Use of Non-GAAP Measures

Throughout this MD&A, we present our financial condition and results of
operations in the way we believe will be most meaningful and representative of
our business results. Some of the measurements we use are "non-GAAP financial
measures" under SEC rules and regulations. GAAP is the acronym for "generally
accepted accounting principles" in the United States. The non-GAAP financial
measures we present may not be comparable to similarly-named measures reported
by other companies.

Book value per common share, excluding accumulated other comprehensive income
(AOCI) adjusted for the cumulative unrealized gains and losses related to
Fortitude Re's Funds Withheld Assets and deferred tax assets (DTA) (Adjusted
book value per common share) is used to show the amount of our net worth on a
per-common share basis after eliminating items that can fluctuate significantly
from period to period including changes in fair value of AIG's available for
sale securities portfolio, foreign currency translation adjustments and U.S. tax
attribute deferred tax assets. This measure also eliminates the asymmetrical
impact resulting from changes in fair value of our available for sale securities
portfolio wherein there is largely no offsetting impact for certain related
insurance liabilities. In addition, we adjust for the cumulative unrealized
gains and losses related to Fortitude Re's Funds Withheld Assets since these
fair value movements are economically transferred to Fortitude Re. We exclude
deferred tax assets representing U.S. tax attributes related to net operating
loss carryforwards and foreign tax credits as they have not yet been utilized.
Amounts for interim periods are estimates based on projections of full-year
attribute utilization. As net operating loss carryforwards and foreign tax
credits are utilized, the portion of the DTA utilized is included in these book
value per common share metrics. Adjusted book value per common share is derived
by dividing total AIG common shareholders' equity, excluding AOCI adjusted for
the cumulative unrealized gains and losses related to Fortitude Re's Funds
Withheld Assets, and DTA (Adjusted Common Shareholders' Equity), by total common
shares outstanding. The reconciliation to book value per common share, the most
comparable GAAP measure, is presented in the Executive Summary section of this
MD&A.

Return on common equity - Adjusted after-tax income excluding AOCI adjusted for
the cumulative unrealized gains and losses related to Fortitude Re's Funds
Withheld Assets and DTA (Adjusted return on common equity) is used to show the
rate of return on common shareholders' equity. We believe this measure is useful
to investors because it eliminates items that can fluctuate significantly from
period to period, including changes in fair value of our available for sale
securities portfolio, foreign currency translation adjustments and U.S. tax
attribute deferred tax assets. This measure also eliminates the asymmetrical
impact resulting from changes in fair value of our available for sale securities
portfolio wherein there is largely no offsetting impact for certain related
insurance liabilities. In addition, we adjust for the cumulative unrealized
gains and losses related to Fortitude Re's Funds Withheld Assets since these
fair value movements are economically transferred to Fortitude Re. We exclude
deferred tax assets representing U.S. tax attributes related to net operating
loss carryforwards and foreign tax credits as they have not yet been utilized.
Amounts for interim periods are estimates based on projections of full-year
attribute utilization. As net operating loss carryforwards and foreign tax
credits are utilized, the portion of the DTA utilized is included in Adjusted
return on common equity. Adjusted return on common equity is derived by dividing
actual or annualized adjusted after-tax income attributable to AIG common
shareholders by average Adjusted Common Shareholders' Equity. The reconciliation
to return on common equity, the most comparable GAAP measure, is presented in
the Executive Summary section of this MD&A.

Adjusted after-tax income attributable to AIG common shareholders is derived by
excluding the tax effected adjusted pre-tax income (APTI) adjustments described
below, dividends on preferred stock, and the following tax items from net income
attributable to AIG:

?deferred income tax valuation allowance releases and charges;

?changes in uncertain tax positions and other tax items related to legacy matters having no relevance to our current businesses or operating performance; and

?net tax charge related to the enactment of the Tax Act;

and by excluding the net realized capital gains (losses) and other charges from noncontrolling interests.



We use the following operating performance measures because we believe they
enhance the understanding of the underlying profitability of continuing
operations and trends of our business segments. We believe they also allow for
more meaningful comparisons with our insurance competitors. When we use these
measures, reconciliations to the most comparable GAAP measure are provided on a
consolidated basis in the Consolidated Results of Operations section of this
MD&A.

Adjusted revenues exclude Net realized capital gains (losses), income from non-operating litigation settlements (included in Other income for GAAP purposes) and changes in fair value of securities used to hedge guaranteed living benefits (included in Net investment income for GAAP purposes). Adjusted revenues is a GAAP measure for our segments.



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                                               ITEM 7 | Use of Non-GAAP Measures



Adjusted pre-tax income is derived by excluding the items set forth below from
income from continuing operations before income tax. This definition is
consistent across our segments. These items generally fall into one or more of
the following broad categories: legacy matters having no relevance to our
current businesses or operating performance; adjustments to enhance transparency
to the underlying economics of transactions; and measures that we believe to be
common to the industry. APTI is a GAAP measure for our segments. For the period
ended December 31, 2018, we have excluded changes in the fair value of equity
securities from adjusted pre-tax income to be consistent with our elected
prospective treatment beginning in the first quarter of 2019 due to a change in
accounting principle. Excluded items include the following:

?changes in fair value of securities ?income or loss from discontinued used to hedge guaranteed living operations; benefits;

                                ?net loss reserve discount benefit
?changes in benefit reserves and         (charge);
deferred policy acquisition costs (DAC), ?pension expense related to a one-time
value of business acquired (VOBA), and   lump sum payment to former employees;
sales inducement assets (SIA) related to ?income and loss from divested
net realized capital gains and losses;   businesses;
?changes in the fair value of equity     ?non-operating litigation reserves and
securities;                              settlements;

?net investment income on Fortitude Re ?restructuring and other costs related funds withheld assets post

               to initiatives designed to reduce
deconsolidation of Fortitude Re;         operating expenses, improve efficiency
?following deconsolidation of Fortitude  and simplify our organization;
Re, net realized capital gains and       ?the portion of favorable or unfavorable
losses on Fortitude Re funds withheld    prior year reserve development for which
assets held by AIG in support of         we have ceded the risk under retroactive
Fortitude Re's reinsurance obligations   reinsurance agreements and related
to AIG (Fortitude Re funds withheld      changes in amortization of the deferred
assets);                                 gain;
?loss (gain) on extinguishment of debt;  ?integration and transaction costs
?all net realized capital gains and      associated with acquiring or divesting
losses except earned income (periodic    businesses;
settlements and changes in settlement    ?losses from the impairment of goodwill;
accruals) on derivative instruments used and
for non-qualifying (economic) hedging or ?non-recurring costs associated with the
for asset replication. Earned income on  implementation of non-ordinary course
such economic hedges is reclassified     legal or regulatory changes or changes
from net realized capital gains and      to accounting principles.
losses to specific APTI line items based
on the economic risk being hedged (e.g.
net investment income and interest
credited to policyholder account
balances);


?General Insurance

-Ratios: We, along with most property and casualty insurance companies, use the
loss ratio, the expense ratio and the combined ratio as measures of underwriting
performance. These ratios are relative measurements that describe, for every
$100 of net premiums earned, the amount of losses and loss adjustment expenses
(which for General Insurance excludes net loss reserve discount), and the amount
of other underwriting expenses that would be incurred. A combined ratio of less
than 100 indicates underwriting income and a combined ratio of over 100
indicates an underwriting loss. Our ratios are calculated using the relevant
segment information calculated under GAAP, and thus may not be comparable to
similar ratios calculated for regulatory reporting purposes. The underwriting
environment varies across countries and products, as does the degree of
litigation activity, all of which affect such ratios. In addition, investment
returns, local taxes, cost of capital, regulation, product type and competition
can have an effect on pricing and consequently on profitability as reflected in
underwriting income and associated ratios.

-Accident year loss and combined ratios, as adjusted: both the accident year
loss and combined ratios, as adjusted, exclude catastrophe losses and related
reinstatement premiums, prior year development, net of premium adjustments, and
the impact of reserve discounting. Natural catastrophe losses are generally
weather or seismic events having a net impact on AIG in excess of $10 million
each and man-made catastrophe losses, such as terrorism and civil disorders that
exceed the $10 million threshold. We believe that as adjusted ratios are
meaningful measures of our underwriting results on an ongoing basis as they
exclude catastrophes and the impact of reserve discounting which are outside of
management's control. We also exclude prior year development to provide
transparency related to current accident year results.

?Life and Retirement



-Premiums and deposits: includes direct and assumed amounts received and earned
on traditional life insurance policies, group benefit policies and
life-contingent payout annuities, as well as deposits received on universal
life, investment-type annuity contracts, Federal Home Loan Bank (FHLB) funding
agreements and mutual funds.

Results from discontinued operations are excluded from all of these measures.

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                                          ITEM 7 | Critical Accounting Estimates



Critical Accounting Estimates

The preparation of financial statements in accordance with GAAP requires the
application of accounting policies that often involve a significant degree of
judgment.

The accounting policies that we believe are most dependent on the application of
estimates and assumptions, which are critical accounting estimates, are related
to the determination of:
?loss reserves;
?valuation of future policy benefit liabilities and timing and extent of loss
recognition;
?valuation of liabilities for guaranteed benefit features of variable annuity
products;
?valuation of embedded derivatives for fixed index annuity and life products;
?estimated gross profits to value deferred acquisition costs for
investment-oriented products;
?reinsurance assets, including the allowance for credit losses;
?goodwill impairment;
?allowances for credit losses primarily on loans and available for sale fixed
maturity securities;
?liability for legal contingencies;
?fair value measurements of certain financial assets and liabilities; and
?income tax assets and liabilities, including recoverability of our net deferred
tax asset and the predictability of future tax operating profitability of the
character necessary to realize the net deferred tax asset and estimates
associated with the Tax Act.


These accounting estimates require the use of assumptions about matters, some of which are highly uncertain at the time of estimation. To the extent actual experience differs from the assumptions used, our consolidated financial condition, results of operations and cash flows could be materially affected.



Insurance Liabilities

Loss Reserves

The estimate of the loss reserves relies on several key judgments:

?the determination of the actuarial models used as the basis for these estimates;

?the relative weights given to these models by product line;

?the underlying assumptions used in these models; and

?the determination of the appropriate groupings of similar product lines and, in some cases, the disaggregation of dissimilar losses within a product line.



We use numerous assumptions in determining the best estimate of reserves for
each line of business. The importance of any specific assumption can vary by
both line of business and accident year. Because actual experience can differ
from key assumptions used in establishing reserves, there is potential for
significant variation in the development of loss reserves. This is particularly
true for long-tail classes of business.

All of our methods to calculate net reserves include assumptions about estimated
reinsurance recoveries and their collectability. Reinsurance collectability is
evaluated independently of the reserving process and appropriate allowances for
uncollectible reinsurance are established.

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                                          ITEM 7 | Critical Accounting Estimates


Overview of Loss Reserving Process and Methods



Our loss reserves can generally be categorized into two distinct groups.
Short-tail reserves consists principally of U.S. Property and Special Risks,
Europe Property and Special Risks, U.S. Personal Insurance, and Europe and Japan
Personal Insurance. Long-tail reserves include U.S. Workers' Compensation, U.S.
Excess Casualty, U.S. Other Casualty, U.S. Financial Lines, Europe Casualty and
Financial Lines, and U.S. Run-Off Long Tail Insurance Lines.

Short-Tail Reserves



For our short-tail coverages, such as property, where the nature of claims is
generally high frequency with short reporting periods, with volatility arising
from occasional severe events, the process for recording non-catastrophe
quarterly loss reserves is geared toward maintaining IBNR based on percentages
of net earned premiums for that business, rather than projecting ultimate loss
ratios based on reported losses. For example, the IBNR reserve required for the
latest accident quarter for a product line such as homeowners might be
approximately 20 percent of the quarter's earned premiums. This level of reserve
would generally be recorded regardless of the actual losses reported in the
current quarter, thus recognizing severe events as they occur. The percent of
premium factor reflects both our expectation of the ultimate loss costs
associated with the line of business and the expectation of the percentage of
ultimate loss costs that have not yet been reported. The expected ultimate loss
costs generally reflect the average loss costs from a period of preceding
accident quarters that have been adjusted for changes in rate and loss cost
levels, mix of business, known exposure to unreported losses, or other factors
affecting the particular line of business. The expected percentage of ultimate
loss costs that have not yet been reported would be derived from historical loss
emergence patterns. For more mature quarters, specific loss development methods
would be used to determine the IBNR. For other product lines where the nature of
claims is high frequency but low severity, methods including loss development,
frequency/severity or a multiple of average monthly losses may be used to
determine IBNR reserves. IBNR for claims arising from catastrophic events or
events of unusual severity would be determined in close collaboration with the
claims department's knowledge of known information, using alternative techniques
or expected percentages of ultimate loss cost emergence based on historical loss
emergence of similar claim types.

Long-Tail Reserves



Estimation of ultimate net losses and loss adjustment expenses (net losses) for
our long-tail Casualty lines of business is a complex process and depends on a
number of factors, including the product line and volume of business, as well as
estimates of reinsurance recoveries. Experience in the more recent accident
years generally provides limited statistical credibility of reported net losses
on long-tail Casualty lines of business. That is because in the more recent
accident years, a relatively low proportion of estimated ultimate net incurred
losses are reported or paid. Therefore, IBNR reserves constitute a relatively
high proportion of net losses.

For our longer-tail lines, we generally make actuarial and other assumptions
with respect to the following:
?Loss cost trend factors are used to establish expected loss ratios for
subsequent accident years based on the projected loss ratios for prior accident
years.
?Expected loss ratios are used for the latest accident year (i.e., accident year
2020 for the year-end 2020 loss reserve analysis) and, in some cases for
accident years prior to the latest accident year. The expected loss ratio
generally reflects the projected loss ratio from prior accident years, adjusted
for the loss cost trend and the effect of rate changes and other quantifiable
factors on the loss ratio. For low-frequency, high-severity lines of business
such as excess casualty, expected loss ratios generally are used for at least
the three most recent accident years.
?Loss development factors are used to project the reported losses for each
accident year to an ultimate basis. Generally, the actual loss development
factors observed from prior accident years would be used as a basis to determine
the loss development factors for the subsequent accident years.
?Tail factors are development factors used for certain longer tailed lines of
business (for example, excess casualty, workers' compensation and general
liability), to project future loss development for periods that extend beyond
the available development data. The development of losses to the ultimate loss
for a given accident year for these lines may take decades and the projection of
ultimate losses for an accident year is very sensitive to the tail factors
selected beyond a certain age.


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                                          ITEM 7 | Critical Accounting Estimates



We record quarterly changes in loss reserves for each product line of business.
The overall change in our loss reserves is based on the sum of the changes for
all product lines of business. For most long-tail product lines of business, the
quarterly loss reserve changes are based on the estimated current loss ratio for
each subset of coverage less any amounts paid. Also, any change in estimated
ultimate losses from prior accident years deemed to be necessary based on the
results of our latest detailed valuation reviews, large loss analyses, or other
analytical techniques, either positive or negative, is reflected in the loss
reserve and incurred losses for the current quarter. Differences between actual
loss emergence in a given period and our expectations based on prior loss
reserve estimates are used to monitor reserve adequacy between detailed
valuation reviews and may also influence our judgment with respect to adjusting
reserve estimates.

Details of the Loss Reserving Process



The process of determining the current loss ratio for each product line of
business is based on a variety of factors. These include considerations such as:
prior accident year and policy year loss ratios; rate changes; and changes in
coverage, reinsurance, or mix of business. Other considerations include actual
and anticipated changes in external factors such as trends in loss costs,
inflation, employment rates or unemployment duration or in the legal and claims
environment. The current loss ratio for each product line of business is
intended to represent our best estimate after reflecting all of the relevant
factors. At the close of each quarter, the assumptions and data underlying the
loss ratios are reviewed to determine whether the loss ratios remain
appropriate. This process includes a review of the actual loss experience in the
quarter, actual rate changes achieved, actual changes in reinsurance,
quantifiable changes in coverage or mix of business, and changes in other
factors that may affect the loss ratio. When this review suggests that the
previously determined loss ratio is no longer appropriate, the loss ratio is
changed to reflect the revised estimates.

We conduct a comprehensive loss detailed valuation review at least annually for
each product line of business in accordance with Actuarial Standards of
Practice. These standards provide that the unpaid loss estimate may be presented
in a variety of ways, such as a point estimate, a range of estimates, a point
estimate based on the expected value of several reasonable estimates, or a
probability distribution of the unpaid loss amount. Our actuarial best estimate
for each product line of business represents an expected value generally
considering a range of reasonably possible outcomes.

The reserve analysis for each product line of business is performed by a
credentialed actuarial team in collaboration with claims, underwriting, business
unit management, risk management and senior management. Our actuaries consider
the ongoing applicability of prior data groupings and update numerous
assumptions, including the analysis and selection of loss development and loss
trend factors. They also determine and select the appropriate actuarial or other
methods used to estimate reserve adequacy for each business product line, and
may employ multiple methods and assumptions for each product line. These data
groupings, accident year weights, method selections and assumptions necessarily
change over time as business mix changes, development factors mature and become
more credible and loss characteristics evolve. In the course of these detailed
valuation reviews an actuarial best estimate of the loss reserve is determined.
The sum of these estimates for each product line of business yields an overall
actuarial best estimate for that line of business.

For certain product lines, we measure sensitivities and determine explicit
ranges around the actuarial best estimate using multiple methodologies and
varying assumptions. Where we have ranges, we use them to inform our selection
of best estimates of loss reserves by major product line of business. Our range
of reasonable estimates is not intended to cover all possibilities or extreme
values and is based on known data and facts at the time of estimation.

We consult with third-party environmental litigation and engineering
specialists, third-party toxic tort claims professionals, third-party clinical
and public health specialists, third-party workers' compensation claims
adjusters and third-party actuarial advisors to help inform our judgments, as
needed.

A critical component of our detailed valuation reviews is an internal peer
review of our reserving analyses and conclusions, where actuaries independent of
the initial review evaluate the reasonableness of assumptions used, methods
selected and weightings given to different methods. In addition, each detailed
valuation review is subjected to a review and challenge process by specialists
in our Enterprise Risk Management group.

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                                          ITEM 7 | Critical Accounting Estimates



We consider key factors in performing detailed actuarial reviews, including:
?an assessment of economic conditions including inflation, employment rates or
unemployment duration;
?changes in the legal, regulatory, judicial and social environment including
changes in road safety, public health and cleanup standards;
?changes in medical cost trends (inflation, intensity and utilization of medical
services) and wage inflation trends;
?underlying policy pricing, terms and conditions including attachment points and
policy limits;
?changes in claims handling philosophy, operating model, processes and related
ongoing enhancements;
?third-party claims reviews that are periodically performed for key product
lines such as toxic tort, environmental and other complex casualty;
?third-party actuarial reviews that are periodically performed for key product
lines of business;
?input from underwriters on pricing, terms, and conditions and market trends;
and
?changes in our reinsurance program, pricing and commutations.


Actuarial and Other Methods for Major Lines of Business



Our actuaries determine the appropriate actuarial methods and segmentation. This
determination is based on a variety of factors including the nature of the
losses associated with the product line of business, such as the frequency or
severity of the claims. In addition to determining the actuarial methods, the
actuaries determine the appropriate loss reserve groupings of data. This
determination is a judgmental, dynamic process and refinements to the groupings
are made every year. The changes to groupings may be driven by and may change to
reflect observed or emerging patterns within and across product lines, or to
differentiate different risk characteristics (for example, size of deductibles
and extent of third-party claims specialists used by our insureds). As an
example of reserve segmentation, we write many unique subsets of professional
liability, which cover different products, industry segments, and coverage
structures. While for pricing or other purposes, it may be appropriate to
evaluate the profitability of each subset individually, we believe it is
appropriate to combine the subsets into larger groups for reserving purposes to
produce a greater degree of credibility in the loss experience. This
determination of data segmentation and related actuarial methods is assessed,
reviewed and updated at least annually.

The actuarial methods we use most commonly include paid and incurred loss
development methods, expected loss ratio methods, including "Bornhuetter
Ferguson" and "Cape Cod", and frequency/severity models. Loss development
methods utilize the actual loss development patterns from prior accident years
updated through the current year to project the reported losses to an ultimate
basis for all accident years. We also use this information to update our current
accident year loss selections. Loss development methods are generally most
appropriate for classes of business that exhibit a stable pattern of loss
development from one accident year to the next, and for which the components of
the product line have similar development characteristics. For example, property
exposures would generally not be combined into the same product line as casualty
exposures, and primary casualty exposures would generally not be combined into
the same product line as excess casualty exposures. We continually refine our
loss reserving techniques and adopt further segmentations based on our analysis
of differing emerging loss patterns for certain product lines. We generally use
expected loss ratio methods in cases where the reported loss data lacked
sufficient credibility to utilize loss development methods, such as for new
product lines of business or for long-tail product lines at early stages of loss
development. Frequency/severity models may be used where sufficient frequency
counts are available to apply such approaches.

Expected loss ratio methods rely on the application of an expected loss ratio to
the earned premium for the product line of business to determine the liability
for loss reserves and loss adjustment expenses. For example, an expected loss
ratio of 70 percent applied to an earned premium base of $10 million for a
product line of business would generate an ultimate loss estimate of $7 million.
Subtracting any paid losses and loss adjustment expenses would result in the
indicated loss reserve for this product line. Under the Bornhuetter Ferguson
methods, the expected loss ratio is applied only to the expected unreported
portion of the losses. For example, for a long-tail product line of business for
which only 10 percent of the losses are expected to be reported at the end of
the accident year, the expected loss ratio would be used to represent the 90
percent of losses still unreported. The actual reported losses at the end of the
accident year would be added to determine the total ultimate loss estimate for
the accident year. Subtracting the reported paid losses and loss adjustment
expenses would result in the indicated loss reserve. In the example above, the
expected loss ratio of 70 percent would be multiplied by 90 percent. The result
of 63 percent would be applied to the earned premium of $10 million resulting in
an estimated unreported loss of $6.3 million. Actual reported losses would be
added to arrive at the total ultimate losses. If the reported losses were $1
million, the ultimate loss estimate under the Bornhuetter Ferguson method would
be $7.3 million versus the $7 million amount under the expected loss ratio
method described above. Thus, the Bornhuetter Ferguson method gives partial
credibility to the actual loss experience to date for the product line of
business. Loss development methods generally give full credibility to the
reported loss experience to date. In the example above, loss development methods
would typically indicate an ultimate loss estimate of $10 million, as the
reported losses of $1 million would be estimated to reflect only 10 percent of
the ultimate losses.

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A key advantage of loss development methods is that they respond more quickly to
any actual changes in loss costs for the product line of business. Therefore, if
loss experience is unexpectedly deteriorating or improving, the loss development
method gives full credibility to the changing experience. Expected loss ratio
methods would be slower to respond to the change, as they would continue to give
more weight to a prior expected loss ratio, until enough evidence emerged to
modify the expected loss ratio to reflect the changing loss experience. On the
other hand, loss development methods have the disadvantage of overreacting to
changes in reported losses if the loss experience is anomalous due to the
various key factors described above and the inherent volatility in some of the
classes. For example, the presence or absence of large losses at the early
stages of loss development could cause the loss development method to overreact
to the favorable or unfavorable experience by assuming it is a fundamental shift
in the development pattern. In these instances, expected loss ratio methods such
as Bornhuetter Ferguson have the advantage of recognizing large losses without
extrapolating unusual large loss activity onto the unreported portion of the
losses for the accident year.

The Cape Cod method is a hybrid between the loss development and Bornhuetter Ferguson methods, where the historic loss data and loss development factor assumptions are used to determine the expected loss ratio estimate in the Bornhuetter Ferguson method.



Frequency/severity methods generally rely on the determination of an ultimate
number of claims and an average severity for each claim for each accident year.
Multiplying the estimated ultimate number of claims for each accident year by
the expected average severity of each claim produces the estimated ultimate loss
for the accident year. Frequency/severity methods generally require a sufficient
volume of claims in order for the average severity to be predictable. Average
severity for subsequent accident years is generally determined by applying an
estimated annual loss cost trend to the estimated average claim severity from
prior accident years. In certain cases, a structural approach may also be used
to predict the ultimate loss cost. Frequency/severity methods have the advantage
that ultimate claim counts can generally be estimated more quickly and
accurately than can ultimate losses. Thus, if the average claim severity can be
accurately estimated, these methods can more quickly respond to changes in loss
experience than other methods. However, for average severity to be predictable,
the product line of business must consist of homogenous types of claims for
which loss severity trends from one year to the next are reasonably consistent
and where there are limited changes to deductible levels or limits. Generally
these methods work best for high frequency, low severity product lines of
business such as personal auto. However, frequency and severity metrics are also
used to test the reasonability of results for other product lines of business
and provide indications of underlying trends in the data. In addition, ultimate
claim counts can be used as an alternative exposure measure to earned premiums
in the Cape Cod method.

Structural driver analytics seek to explain the underlying drivers of
frequency/severity. A structural driver analysis of frequency/severity is
particularly useful for understanding the key drivers of uncertainty in the
ultimate loss cost. For example, for the excess workers' compensation product
line of business, we have attempted to corroborate our judgment by considering
the impact on severity of the future potential for deterioration of an injured
worker's medical condition, the impact of price inflation on the various
categories of medical expense and cost of living adjustments on indemnity
benefits, the impact of injured worker mortality and claim specific settlement
and loss mitigation strategies, etc., using the following:

?Claim by claim reviews, often facilitated by third-party specialists, to determine the stability and likelihood of settling an injured worker's indemnity and medical benefits;



?Analysis of the potential for future deterioration in medical condition
unlikely to be picked up by a claim file review and associated with potentially
costly medical procedures (i.e., increases in both utilization and intensity of
medical care) over the course of the injured worker's lifetime;

?Analysis of the cost of medical price inflation for each category of medical
spend (services and devices) and for cost of living adjustments in line with
statutory requirements;

?Portfolio specific mortality level and mortality improvement assumptions based
on a mortality study conducted for our primary and excess workers' compensation
portfolios and our opinion of future longevity trends for the open reported
cases;

?Ground-up consideration of the reinsurance recoveries expected for the product
line of business for reported claims with extrapolation for unreported claims;
and

?The effects of various run-off loss management strategies that have been developed by our run-off unit.



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In recent years, we have expanded our analysis of structural drivers to
additional product lines of business as a means of corroborating our judgments
using traditional actuarial techniques. For example, we have explicitly used
external estimates of future medical inflation and mortality in estimating the
loss development tail for excess of deductible primary workers' compensation
business. Using external forecasts for items such as these can improve the
accuracy and stability of our estimates.

The estimation of liability for loss reserves and loss adjustment expenses
relating to asbestos and environmental pollution losses on insurance policies
written many years ago is typically subject to greater uncertainty than other
types of losses. This is due to inconsistent court decisions, as well as
judicial interpretations and legislative actions that in some cases have tended
to broaden coverage beyond the original intent of such policies or have expanded
theories of liability. In addition, reinsurance recoverable balances relating to
asbestos and environmental loss reserves are subject to greater uncertainty due
to the underlying age of the claim, underlying legal issues surrounding the
nature of the coverage, and determination of proper policy period. For these
reasons, these balances tend to be subject to increased levels of disputes and
legal collection activity when actually billed. The insurance industry as a
whole is engaged in extensive litigation over these coverage and liability
issues and is thus confronted with a continuing uncertainty in its efforts to
quantify these exposures.

We continue to receive claims asserting injuries and damages from toxic waste,
hazardous substances, and other environmental pollutants and alleged claims to
cover the cleanup costs of hazardous waste dump sites, referred to collectively
as environmental claims, and indemnity claims asserting injuries from asbestos.
The vast majority of these asbestos and environmental losses emanate from
policies written in 1984 and prior years. Commencing in 1985, standard policies
contained absolute exclusions for pollution-related damage and asbestos. The
current environmental policies that we specifically price and underwrite for
environmental risks on a claims-made basis have been excluded from the analysis.

The majority of our exposures for asbestos and environmental losses are related
to excess casualty coverages, not primary coverages. The litigation costs are
treated in the same manner as indemnity amounts, with litigation expenses
included within the limits of the liability we incur. Individual significant
loss reserves, where future litigation costs are reasonably determinable, are
established on a case-by-case basis.

Discussion of Key Assumptions of our Actuarial Methods



Line of              Key Assumptions
Business or Category
U.S. Workers'        We generally use a combination of loss development and expected
Compensation         loss ratio methods for U.S. Workers' Compensation as this line
                     of business is long-tail.
                     The loss cost trend assumption is not believed to be material
                     with respect to our guaranteed cost loss reserves. This is
                     primarily because our actuaries are generally able to use loss
                     development projections for all but the most recent accident
                     year's reserves, so there is limited need to rely on loss cost
                     trend assumptions for primary workers' compensation business.
                     The tail factor is typically the most critical assumption, and
                     small changes in the selected tail factor can have a material
                     effect on our carried reserves. For example, the tail factors
                     beyond twenty years for guaranteed cost business could vary by
                     one and one-half percent below to two percent above those
                     actually indicated in the 2020 loss reserve review. For excess
                     of deductible business, in our judgment, it is

reasonably likely


                     that tail factors beyond twenty years could vary by four percent
                     below to six percent above those actually indicated in the 2020
                     loss reserve review.




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Line of          Key Assumptions
Business or
Category
U.S. Excess      We utilize various loss cost trend assumptions for different
Casualty         segments of the portfolio. After evaluating the historical loss
                 cost trends from prior accident years since the early 1990s, in
                 our judgment, it is reasonably likely that actual loss cost
                 trends applicable to the year-end 2020 loss reserve review for
                 U.S. Excess Casualty may range five percent lower or higher than
                 this estimated loss trend. The loss cost trend assumption is
                 critical for the U.S. Excess Casualty class of business due to
                 the long-tail nature of the losses, and is applied across many
                 accident years. Thus, there is the potential for the loss
                 reserves with respect to a number of accident years (the
                 expected loss ratio years) to be significantly affected by
                 changes in loss cost trends that were initially relied upon in
                 setting the loss reserves. These changes in loss trends could be
                 attributable to changes in inflation or in the judicial
                 environment, or in other social or economic conditions affecting
                 losses.
                 U.S. Excess Casualty is a long-tail class of business and any
                 deviation in loss development factors might not be discernible
                 for an extended period of time subsequent to the recording of
                 the initial loss reserve estimates for any accident year. Mass
                 tort claims in particular may develop over a very extended
                 period and impact multiple accident years, so we usually select
                 a separate pattern for them. Thus, there is the potential for
                 the loss reserves with respect to a number of accident years to
                 be significantly affected by changes in loss development factors
                 that were initially relied upon in setting the reserves.
                 After evaluating the historical loss development factors from
                 prior accident years since the early 1990s, in our judgment, it
                 is reasonably likely that the actual loss development factors
                 could vary by an amount equivalent to a six month shift from
                 those actually utilized in the year-end 2020 reserve review.
                 This would impact projections both for accident years where the
                 selections were directly based on loss development methods as
                 well as the a priori loss ratio assumptions for accident years
                 with selections based on Bornhuetter-Ferguson or Cape Cod
                 methods. Similar to loss cost trends, these changes in loss
                 development factors could be attributable to changes in
                 inflation or in the judicial environment, or in other social or
                 economic conditions affecting losses.
U.S. Other       The key uncertainties for other casualty lines are similar to
Casualty         excess casualty, as the underlying business is long-tailed and
                 can be subject to variability in loss cost trends and changes in
                 loss development factors. These may differ significantly by line
                 of business as coverages such as general liability, medical
                 malpractice and environmental may be subject to different risk
                 drivers.
U.S. Financial   The loss cost trends for U.S. Directors and Officers (D&O)
Lines            liability business vary by year and subset, but for the most
                 recent accident years, it is assumed to have been generally
                 close to zero. After evaluating the historical loss cost levels
                 from prior accident years since the early 1990s, including the
                 potential effect of losses relating to the credit crisis, in our
                 judgment, it is reasonably likely that the actual variation in
                 loss cost levels for these subsets could vary by approximately
                 10 percent lower or higher on a year-over-year basis than the
                 assumptions actually utilized in the year-end 2020 reserve
                 review. Because U.S. D&O business has exhibited highly volatile
                 loss trends from one accident year to the next, there is the
                 possibility of an exceptionally high deviation. In our analysis,
                 the effects of loss cost trend assumptions affect the results
                 through the a priori loss ratio assumptions used for the
                 Bornhuetter-Ferguson and Cape Cod methods, which impact the
                 projections for the more recent accident years.
                 The selected loss development factors are also an important
                 assumption, but are less critical than for U.S. Excess Casualty.
                 Because these classes are written on a claims made basis, the
                 loss reporting and development tail is much shorter than for
                 U.S. Excess Casualty. However, the high severity nature of the
                 losses does create the potential for significant deviations in
                 loss development patterns from one year to the next. Similar to
                 U.S. Excess Casualty, after evaluating the historical loss
                 development factors from prior accident years since the early
                 1990s, in our judgment, it is reasonably likely that actual loss
                 development factors could change by an amount equivalent to a
                 shift by six months from those actually utilized in the year-end
                 2020 reserve review.
Europe Casualty  Similar to U.S. business, European Casualty and Financial Lines
and Financial    can be significantly impacted by loss cost trends and changes in
Lines            loss development factors. The variation in such factors can
                 differ significantly by product and region.
U.S. Property    For short-tail lines such as Property and Special Risks,
and Special      variance in outcomes for individual large claims or events can
Risks, and       have a significant impact on results. These outcomes generally
Europe Property  relate to unique characteristics of events such as catastrophes
and Special      or losses with significant business interruption claims.
Risks
U.S. Personal    Personal Insurance is short-tailed in nature similar to Property
Insurance, and   and Special Risks but less volatile. Variance in estimates can
Europe, and      result from unique events such as catastrophes. In addition,
Japan Personal   some subsets of this business, such as auto liability, can be
Insurance        impacted by changes in loss development factors and loss cost
                 trends.




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                                          ITEM 7 | Critical Accounting Estimates



Line of          Key Assumptions
Business or
Category
U.S. Run-Off     We historically have used a combination of loss development
Long Tail        methods and expected loss ratio methods for excess workers'
Insurance lines  compensation and other run-off insurance lines. For
                 environmental claims, we have utilized a variety of methods
                 including traditional loss development approaches, claim
                 department and other expert evaluations of the ultimate costs
                 for certain claims and survival ratio metrics.
                 U.S. Run-Off Long Tail Insurance lines is an extremely long-tail
                 class of business, with a much greater than normal uncertainty
                 as to the appropriate loss development factors for the tail of
                 the loss development. Specifically for excess workers'
                 compensation, after evaluating the historical loss development
                 factors for prior accident years since the 1980s as well as the
                 development over the past several years of the ground up loss
                 projections utilized to help select the loss development factors
                 in the tail for this class of business, in our judgment, it is
                 reasonably likely that the tail factor beyond 30 years could
                 vary by 10 percent above or below that actually indicated in the
                 2020 loss reserve review.
Other Reserve    Loss adjustment expenses (LAE) are separated into two broad
Items            categories: allocated loss adjustment expenses (ALAE), also
                 referred to as legal defense and cost containment or "legal" and
                 unallocated loss adjustment expenses, which includes certain
                 claims adjuster fees and other internal claim management costs.
                 We determine reserves for legal expenses for each class of
                 business by one or more actuarial or structural driver methods.
                 For the majority of lines of business, legal costs are analyzed
                 in conjunction with losses. For lines of business where they are
                 separately analyzed the methods used generally include
                 development methods comparable to those described for loss
                 development methods. The development could be based on either
                 the paid loss adjustment expenses or the ratio of paid loss
                 adjustment expenses to paid losses, or both. Other methods
                 include the utilization of expected ultimate ratios of paid loss
                 expense to paid losses, based on actual experience from prior
                 accident years or from similar product lines of business.
                 The bulk of adjuster expenses are allocated and charged to
                 individual claim files. For these expenses, we generally
                 determine reserves based on calendar year ratios of adjuster
                 expenses paid to losses paid for the particular product line of
                 business. For other internal claim costs, which generally relate
                 to specific claim department expenses that are not allocated to
                 individual claim files such as technology costs and other broad
                 initiatives, we look at historic and expected expenditures for
                 these items and project these into the future.
                 The incidence of LAE is directly related to the frequency,
                 complexity and level of underlying claims. As a result, a key
                 driver of variability in LAE is the variability in the overall
                 claims, particularly for long tail lines.

The following sensitivity analysis table summarizes the effect on the loss reserve position of using certain alternative loss cost trend (for accident years where we use expected loss ratio methods) or loss development factor assumptions rather than the assumptions actually used in determining our estimates in the year-end loss reserve analyses in 2020:



December 31, 2020            Increase (Decrease)                                     Increase (Decrease)
(in millions)                   to Loss Reserves                                        to Loss Reserves
Loss cost trends:                                      Loss development factors:
U.S. Excess Casualty:                                  U.S. Excess Casualty:
5 percent increase            $            1,000       6-months slower                $            1,050
5 percent decrease                         (650)       6-months faster                             (800)
U.S. Financial Lines (D&O)                             U.S. Financial Lines (D&O)
10 percent increase                        1,100       6-months slower                               650
10 percent decrease                        (650)       6-months faster                             (450)
                                                       U.S. Workers' Compensation:
                                                       Tail factor increase(a)                     1,100
                                                       Tail factor decrease(b)                     (800)

(a)Tail factor increase of 2 percent for guaranteed cost business and 6 percent for deductible business.

(b)Tail factor decrease of 1.5 percent for guaranteed cost business and 4 percent for deductible business.

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                                          ITEM 7 | Critical Accounting Estimates


Future Policy Benefits for Life and Accident and Health Insurance Contracts



Long-duration traditional products include whole life insurance, term life
insurance, accident and health insurance, long-term care insurance, and certain
payout annuities for which the payment period is life-contingent, which include
certain of our single premium immediate annuities and structured settlements.

For long-duration traditional business, a "lock-in" principle applies. The
assumptions used to calculate the benefit liabilities and DAC are set when a
policy is issued and do not change with changes in actual experience, unless a
loss recognition event occurs. The assumptions include mortality, morbidity,
persistency, maintenance expenses, and investment returns. These assumptions are
typically consistent with pricing inputs. The assumptions also include margins
for adverse deviation, principally for key assumptions such as mortality and
interest rates used to discount cash flows, to reflect uncertainty given that
actual experience might deviate from these assumptions. Establishing margins at
contract inception requires management judgment. The extent of the margin for
adverse deviation may vary depending on the uncertainty of the cash flows, which
is affected by the volatility of the business and the extent of our experience
with the product.

Loss recognition occurs if observed changes in actual experience or estimates
result in projected future losses under loss recognition testing. To determine
whether loss recognition exists, we determine whether a future loss is expected
based on updated current assumptions. If loss recognition exists, we recognize
the loss by first reducing DAC through amortization expense, and, if DAC is
depleted, record additional liabilities through a charge to policyholder benefit
expense. Because of the long-term nature of many of our liabilities subject to
the "lock-in" principle, small changes in certain assumptions may cause large
changes in the degree of reserve adequacy. In particular, changes in estimates
of future invested asset returns have a large effect on the degree of reserve
deficiency.

For additional information on loss recognition see Note 9 to the Consolidated Financial Statements.



Groupings for loss recognition testing are consistent with our manner of
acquiring, servicing, and measuring the profitability of the business and are
applied by product groupings, including traditional life, payout annuities and
long-term care insurance. Once loss recognition has been recorded for a block of
business, the old assumption set is replaced and the assumption set used for the
loss recognition would then be subject to the lock-in principle. For the
business ceded to Fortitude Re, 100 percent of the risk is transferred and no
additional loss recognition will occur. Key judgments made in loss recognition
testing include the following:

?To determine investment returns used in loss recognition tests, we typically
match liabilities with assets of comparable duration, to the extent practicable,
and then project future cash flows on those assets. Assets supporting insurance
liabilities are primarily comprised of a diversified portfolio of high to medium
quality fixed maturity securities, and may also include, to a lesser extent,
alternative investments. Our projections include a reasonable allowance for
investment expenses and expected credit losses over the projection horizon. A
critical assumption in the projection of expected investment income is the
assumed net rate of investment return at which excess cash flows are to be
reinvested. For products in which asset and liability durations are matched
relatively well, this is less of a consideration since interest on excess cash
flows are not a significant component of future cash flows. For the reinvestment
rate assumption, anticipated future changes to the yield curves could have a
large effect. Given the interest rate environment applicable at the date of our
most recent loss recognition tests, we assumed a modest and gradual increase in
long-term interest rates over time.

?For mortality assumptions, key judgments include the extent of industry versus
own experience to base future assumptions as well as the extent of expected
mortality improvements in the future. The latter judgment is based on a
combination of historical mortality trends and advice from industry, public
health and demography specialists that were consulted by AIG's actuaries and
published industry information.

?For surrender rates, a key judgment involves the correlation between expected
increases/decreases in interest rates and increases/decreases in surrender
rates. To support this judgment, we compare crediting rates on our products to
expected rates on competing products under different interest rate scenarios.

?For in-force long-term care insurance, rate increases are allowed but must be
approved by state insurance regulators. Consequently, the extent of rate
increases that may be assumed requires judgment. In establishing our assumption
for rate increases for long-term care insurance, we consider historical
experience as to the frequency and level of rate increases approved by state
regulators.

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                                          ITEM 7 | Critical Accounting Estimates



Significant unrealized appreciation on investments in a low interest rate
environment may cause DAC to be adjusted and additional future policy benefit
liabilities to be recorded through a charge directly to accumulated other
comprehensive income ("shadow loss recognition"). These charges are included,
net of tax, with the change in net unrealized appreciation of investments. In
applying shadow loss recognition, the Company overlays unrealized gains and
other shadow adjustments onto loss recognition tests without revising the
underlying test. Accordingly, there is limited additional judgment in this
process.

For additional information on shadow loss recognition see Note 9 to the Consolidated Financial Statements.

Guaranteed Benefit Features of Variable Annuity Products



Variable annuity products offered by our Individual Retirement and Group
Retirement product lines offer guaranteed benefit features. These guaranteed
features include guaranteed minimum death benefits (GMDB) that are payable in
the event of death or other instances, and living benefits that are payable in
the event of annuitization, or, in other instances, at specified dates during
the accumulation period. Living benefits primarily include guaranteed minimum
withdrawal benefits (GMWB).

For additional information on these features see Note 14 to the Consolidated Financial Statements.



The liability for GMDB, which is recorded in Future policyholder benefits,
represents the expected value of benefits in excess of the projected account
value, with the excess recognized ratably through Policyholder benefits and
losses incurred over the accumulation period based on total expected fee
assessments. The liabilities for GMWB, which are recorded in Policyholder
contract deposits, are accounted for as embedded derivatives measured at fair
value, with changes in the fair value of the liabilities recorded in realized
capital gains (losses).

Our exposure to the guaranteed amounts is equal to the amount by which the
contract holder's account balance is below the amount provided by the guaranteed
feature. A variable annuity contract may include more than one type of
guaranteed benefit feature; for example, it may have both a GMDB and a GMWB.
However, a policyholder can generally only receive payout from one guaranteed
feature on a contract containing a death benefit and a living benefit, i.e., the
features are generally mutually exclusive (except a surviving spouse who has a
rider to potentially collect both a GMDB upon their spouse's death and a GMWB
during his or her lifetime). A policyholder cannot purchase more than one living
benefit on one contract. Declines in the equity markets, increased volatility
and a sustained low interest rate environment increase our exposure to potential
benefits under the guaranteed features, leading to an increase in the
liabilities for those benefits.

For sensitivity analysis which includes the sensitivity of reserves for
guaranteed benefit features to changes in the assumptions for interest rates,
equity market returns, volatility, and mortality see Estimated Gross Profits for
Investment-Oriented Products below.

For additional discussion of market risk management related to these product
features see Enterprise Risk Management - Insurance Risks - Life and Retirement
Companies' Key Risks - Variable Annuity, Index Annuity and Universal Life Risk
Management and Hedging Programs.

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                                          ITEM 7 | Critical Accounting Estimates


The reserving methodology and assumptions used to measure the liabilities of our two largest guaranteed benefit features are presented in the following table:

Guaranteed


Benefit     Reserving Methodology &
Feature     Assumptions and Accounting Judgments
GMDB        We determine the GMDB liability at each balance sheet date by
            estimating the expected value of death benefits in excess of the
            projected account balance and recognizing the excess ratably over
            the accumulation period based on total expected fee

assessments. For


            additional information on how we reserve for variable annuity
            products with guaranteed benefit features see Note 14 to the
            Consolidated Financial Statements.
            Key assumptions include:
            ?Mortality rates, which are based upon actual experience

modified to


            allow for variations in policy form
            ?Lapse rates, which are based upon actual experience modified to
            allow for variations in policy form
            ?Investment returns, using assumptions from a stochastic equity
            model
            In applying asset growth assumptions for the valuation of the GMDB
            liability, we use a reversion to the mean methodology, similar to
            that applied for DAC. For a description of this methodology see
            Estimated Gross Profits for Investment-Oriented Products below.
GMWB        GMWB living benefits are embedded derivatives that are required to
            be bifurcated from the host contract and carried at fair value. For
            additional information on how we reserve for variable annuity
            products with guaranteed benefit features see Note 14 to the
            Consolidated Financial Statements, and for information on fair value
            measurement of these embedded derivatives, including how we
            incorporate our own non-performance risk see Note 5 to the
            Consolidated Financial Statements.
            The fair value of the embedded derivatives is based on

actuarial and


            capital market assumptions related to projected cash flows over the
            expected lives of the contracts. Key assumptions include:
            ?Interest rates
            ?Equity market returns
            ?Market volatility
            ?Credit spreads
            ?Equity / interest rate correlation
            ?Policyholder behavior, including mortality, lapses,

withdrawals and


            benefit utilization. Estimates of future policyholder behavior 

are


            subjective and based primarily on our historical experience
            ?In applying asset growth assumptions for the valuation of 

GMWBs, we


            use market-consistent assumptions calibrated to observable 

interest


            rate and equity option prices
            ?Allocation of fees between the embedded derivative and host
            contract

valuation of embedded derivatives for fixed index annuity and Life Products



Fixed index annuity and life products provide growth potential based in part on
the performance of a market index. Certain fixed index annuity products offer
optional guaranteed benefit features similar to those offered on variable
annuity products. The index crediting feature of these products results in the
recognition of an embedded derivative that is required to be bifurcated from the
host contract and carried at fair value. Option pricing models are used to
estimate fair value, taking into account assumptions for future equity index
growth rates, volatility of the equity index, future interest rates, and our
ability to adjust the participation rate and the cap on equity indexed credited
rates in light of market conditions and policyholder behavior assumptions.

For additional discussion of market risk management related to these product
features see Enterprise Risk Management - Insurance Risks - Life and Retirement
Companies' Key Risks - Variable Annuity, Index Annuity and Universal Life Risk
Management and Hedging Programs.

Estimated Gross Profits for Investment-Oriented Products



Policy acquisition costs and policy issuance costs that are incremental and
directly related to the successful acquisition of new or renewal of existing
insurance contracts related to universal life and investment-type products
(collectively, investment-oriented products) are generally deferred and
amortized, with interest, in relation to the incidence of estimated gross
profits to be realized over the expected lives of the contracts, except in
instances where significant negative gross profits are expected in one or more
periods. Estimated gross profits include current and expected interest rates,
net investment income and spreads, net realized capital gains and losses, fees,
surrender rates, mortality experience and equity market returns and volatility.
In estimating future gross profits, lapse assumptions require judgment and can
have a material impact on DAC amortization. For fixed deferred annuity
contracts, the future spread between investment income and interest credited to
policyholders is a significant judgment, particularly in a low interest rate
environment.

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                                          ITEM 7 | Critical Accounting Estimates



If the assumptions used for estimated gross profits change, DAC and related
reserves, including VOBA, SIA, guaranteed benefit reserves and unearned revenue
reserve (URR), are recalculated using the new assumptions, and any resulting
adjustment is included in income. Updating such assumptions may result in
acceleration of amortization in some products and deceleration of amortization
in other products.

In estimating future gross profits for variable annuity products as of December
31, 2020, a long-term annual asset growth assumption of 7.0 percent (before
expenses that reduce the asset base from which future fees are projected) was
applied to estimate the future growth in assets and related asset-based fees. In
determining the asset growth rate, the effect of short-term fluctuations in the
equity markets is partially mitigated through the use of a reversion to the mean
methodology, whereby short-term asset growth above or below the long-term annual
rate assumption impacts the growth assumption applied to the five-year period
subsequent to the current balance sheet date. The reversion to the mean
methodology allows us to maintain our long-term growth assumptions, while also
giving consideration to the effect of actual investment performance. When actual
performance significantly deviates from the annual long-term growth assumption,
as evidenced by growth assumptions for the five-year reversion to the mean
period falling below a certain rate (floor) or above a certain rate (cap) for a
sustained period, judgment may be applied to revise or "unlock" the growth rate
assumptions to be used for both the five-year reversion to the mean period as
well as the long-term annual growth assumption applied to subsequent periods.
The use of a reversion to the mean assumption is common within the industry;
however, the parameters used in the methodology are subject to judgment and vary
within the industry.

For additional discussion see Insurance Reserves - Life and Annuity Reserves and DAC - DAC - Reversion to the Mean.



The following table summarizes the sensitivity of changes in certain assumptions
for DAC and SIA, embedded derivatives and other reserves related to guaranteed
benefits and URR, measured as the related hypothetical impact on December 31,
2020 balances and the resulting hypothetical impact on pre-tax income, before
hedging.

                                                  Increase (decrease) in
                                                  Other                  Embedded
                                               Reserves               Derivatives
                                             Related to    Unearned    Related to
December 31, 2020                 DAC/SIA    Guaranteed     Revenue    Guaranteed    Pre-Tax
(in millions)                       Asset      Benefits     Reserve      Benefits     Income
Assumptions:
Net Investment Spread
Effect of an increase by 10
basis points                    $     118  $       (42)  $      (8) $       (184) $      352
Effect of a decrease by 10
basis points                        (115)            43           6           189      (353)
Equity Return(a)
Effect of an increase by 1%           104          (30)           -          (62)        196
Effect of a decrease by 1%          (100)            38           -            63      (201)
Volatility(b)
Effect of an increase by 1%           (3)            24           -          (44)         17
Effect of a decrease by 1%              3          (23)           -            45       (19)
Interest Rate(c)
Effect of an increase by 1%             -             -           -       (2,675)      2,675
Effect of a decrease by 1%              -             -           -         3,469    (3,469)
Mortality
Effect of an increase by 1%           (7)            43         (5)          (55)         10
Effect of a decrease by 1%             14          (42)           6            55        (5)
Lapse
Effect of an increase by 10%        (122)          (89)        (25)         (113)        105
Effect of an decrease by 10%          135            94          25           118      (102)


(a)Represents the net impact of a one percent increase or decrease in long-term
equity returns for GMDB reserves and net impact of a one percent increase or
decrease in the S&P 500 index on the value of the GMWB embedded derivative.

(b)Represents the net impact of a one percentage point increase or decrease in equity volatility.

(c)Represents the net impact of one percent parallel shift in the yield curve on the value of the GMWB embedded derivative. Does not represent interest rate spread compression on investment-oriented products.

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                                          ITEM 7 | Critical Accounting Estimates



The sensitivity ranges of 10 basis points, one percent and 10 percent are
included for illustrative purposes only and do not reflect the changes in net
investment spreads, equity return, volatility, interest rate, mortality or lapse
used by AIG in its fair value analyses or estimates of future gross profits to
value DAC and related reserves. Changes different from those illustrated may
occur in any period.

The analysis of DAC, embedded derivatives and other reserves related to
guaranteed benefits, and unearned revenue reserve is a dynamic process that
considers all relevant factors and assumptions described above. We estimate each
of the above factors individually, without the effect of any correlation among
the key assumptions. An assessment of sensitivity associated with changes in any
single assumption would not necessarily be an indicator of future results. The
effects on pre-tax income in the sensitivity analysis table above do not reflect
the related effects from our economic hedging program, which utilizes derivative
and other financial instruments and is designed so that changes in value of
those instruments move in the opposite direction of changes in the guaranteed
benefit embedded derivative liabilities.

For a further discussion on guaranteed benefit features of our variable
annuities and the related hedging program see Enterprise Risk Management -
Insurance Risks - Life and Retirement Companies' Key Risks - Variable Annuity,
Index Annuity and Universal Life Risk Management and Hedging Programs, Insurance
Reserves - Life and Annuity Reserves and DAC - Variable Annuity Guaranteed
Benefits and Hedging Results, and Notes 5 and 14 to the Consolidated Financial
Statements.

Reinsurance Recoverable

The estimation of reinsurance recoverable involves a significant amount of
judgment, particularly for latent exposures, such as asbestos, due to their
long-tail nature. Reinsurance assets include reinsurance recoverable on unpaid
losses and loss adjustment expenses that are estimated as part of our loss
reserving process and, consequently, are subject to similar judgments and
uncertainties as the estimation of gross loss reserves. Similarly, Other assets
include reinsurance recoverable for contracts which are accounted for as
deposits.

We assess the collectability of reinsurance recoverable balances, at minimum on
an annual basis, through either comparison with historical trends of disputes
and credit events or financial analysis of the credit quality of the reinsurer.
We record adjustments to reflect the results of these assessments through an
allowance for credit losses and disputes on uncollectable reinsurance that
reduces the carrying amount of reinsurance and other assets on the balance sheet
(collectively, the reinsurance recoverable balances). This estimate requires
significant judgment for which key considerations include:

?paid and unpaid amounts recoverable;

?whether the balance is in dispute or subject to legal collection;



?the relative financial health of the reinsurer as determined by the Obligor
Risk Ratings (ORRs) we assign to each reinsurer based upon our financial
reviews; reinsurers that are financially troubled (i.e., in run-off, have
voluntarily or involuntarily been placed in receivership, are insolvent, are in
the process of liquidation or otherwise subject to formal or informal regulatory
restriction) are assigned ORRs that will generate significant allowance; and

?whether collateral and collateral arrangements exist.



An estimate of the reinsurance recoverable's lifetime expected credit losses is
established utilizing a probability of default and loss given default method,
which reflects the reinsurer's ORR rating. The allowance for credit losses
excludes disputed amounts. An allowance for disputes is established for a
reinsurance recoverable using the losses incurred model for contingencies.

At December 31, 2020, the allowance for credit losses and disputes on reinsurance recoverable was $375 million, or less than one percent of the consolidated reinsurance recoverable.

Risk transfer



All insurance contracts, including reinsurance contracts, must meet risk
transfer requirements in order to use insurance accounting, principally
resulting in the recognition of cash flows under the contract as premiums and
losses. If risk transfer requirements are not met, a contract is to be accounted
for as a deposit, typically resulting in the recognition of cash flows under the
contract through a deposit asset or liability and not as revenue or expense. To
meet risk transfer requirements, all insurance and reinsurance contracts must
include insurance risk, consisting of underwriting and timing risk; in addition,
reinsurance contracts must also include a reasonable possibility of a
significant loss for the assuming entity. We have entered into certain insurance
and reinsurance contracts, primarily in our General Insurance companies, that do
not contain sufficient insurance risk to be accounted for as insurance or
reinsurance and are therefore subject to deposit accounting.

For additional information on reinsurance see Note 8 to the Consolidated
Financial Statements.

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                                          ITEM 7 | Critical Accounting Estimates


ALLOWANCE FOR CREDIT LOSSES AND GOODWILL Impairment

Allowance for Credit Losses

Available for sale securities



If we intend to sell a fixed maturity security, or it is more likely than not
that we will be required to sell a fixed maturity security before recovery of
its amortized cost basis and the fair value of the security is below amortized
cost, an impairment has occurred and the amortized cost is written down to
current fair value, with a corresponding charge to realized capital losses. No
allowance is established in these situations and any previously recorded
allowance is reversed. When assessing our intent to sell a fixed maturity
security, or whether it is more likely than not that we will be required to sell
a fixed maturity security before recovery of its amortized cost basis,
management evaluates relevant facts and circumstances including, but not limited
to, decisions to reposition our investment portfolio, sales of securities to
meet cash flow needs and sales of securities to take advantage of favorable
pricing.

For fixed maturity securities for which a decline in the fair value below the
amortized cost is due to credit related factors, an allowance is established for
the difference between the estimated recoverable value and amortized cost with a
corresponding charge to realized capital losses. The allowance for credit losses
is limited to the difference between amortized cost and fair value. The
estimated recoverable value is the present value of cash flows expected to be
collected, as determined by management. The difference between fair value and
amortized cost that is not associated with credit related factors is presented
in unrealized appreciation (depreciation) of fixed maturity securities on which
an allowance for credit losses was previously recognized (a separate component
of accumulated other comprehensive income). Accrued interest is excluded from
the measurement of the allowance for credit losses.

Commercial and residential mortgage loans



At the time of origination or purchase, an allowance for credit losses is
established for mortgage and other loan receivables and is updated each
reporting period. Changes in the allowance for credit losses are recorded in
realized capital losses. This allowance reflects the risk of loss, even when
that risk is remote, and reflects losses expected over the remaining contractual
life of the loan. The allowance for credit losses considers available relevant
information about the collectability of cash flows, including information about
past events, current conditions, and reasonable and supportable forecasts of
future economic conditions. We revert to historical information when we
determine that we can no longer reliably forecast future economic assumptions.

The allowances for the commercial mortgage loans and residential mortgage loans
are estimated utilizing a probability of default and loss given default model.
Loss rate factors are determined based on historical data and adjusted for
current and forecasted information. The loss rates are applied based on
individual loan attributes and considering such data points as loan-to-value
ratios, Fair Isaac Corporation (FICO) scores, and debt service coverage.

The estimate of credit losses also reflects management's assumptions on certain
macroeconomic factors that include, but are not limited to, gross domestic
product growth, employment, inflation, housing price index, interest rates and
credit spreads.

For additional information on the methodology and significant inputs, by investment type, that we use to determine the amount of impairment and allowances for loan losses see the discussion in Notes 6 and 7 to the Consolidated Financial Statements.

Goodwill Impairment



For a discussion of goodwill impairment see Part I, Item 1A. Risk Factors -
Estimates and Assumptions and Note 12 to the Consolidated Financial Statements.
In 2020, 2019 and 2018, for substantially all of the reporting units we elected
to bypass the qualitative assessment of whether goodwill impairment may exist
and, therefore, performed quantitative assessments that supported a conclusion
that the fair value of all of the reporting units tested exceeded their book
value. To determine fair value, we primarily use a discounted expected future
cash flow analysis that estimates and discounts projected future distributable
earnings. Such analysis is principally based on our business projections that
inherently include judgments regarding business trends.

COVID-19 has caused significant market volatility impacting our actual and projected results and contributed to a decline in our stock price. As this is an evolving crisis, we expect to continue to monitor developments and perform updated analyses as necessary.

Liability for Legal Contingencies



We estimate and record a liability for potential losses that may arise from
regulatory and government investigations and actions and litigation and other
forms of dispute resolution to the extent such losses are probable and can be
estimated. Determining a reasonable estimate of the amount of such losses
requires significant management judgment. In many cases, it is not possible to
determine whether a liability has been incurred or to estimate the ultimate or
minimum amount of that liability until the matter is close to resolution. In
view of the inherent difficulty of predicting the outcome of such matters,
particularly in cases that are in the early

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                                          ITEM 7 | Critical Accounting Estimates



stages of litigation or in which claimants seek substantial or indeterminate
damages, we often cannot predict the outcome or estimate the eventual loss or
range of reasonably possible losses related to such matters. Given the inherent
unpredictability of such matters, the outcome of certain matters could, from
time to time, have a material adverse effect on the company's consolidated
financial condition, results of operations or cash flows.

For more information on legal, regulatory and litigation matters see Note 16 to the Consolidated Financial Statements.

Fair Value Measurements of Certain Financial Assets and Financial Liabilities

For additional information about the measurement of fair value of financial assets and financial liabilities and our accounting policy regarding the incorporation of credit risk in fair value measurements see Note 5 to the Consolidated Financial Statements.

The following table presents the fair value of fixed maturity and equity securities by source of value determination:

December 31, 2020                                Fair  Percent
(in billions)                                   Value of Total

Fair value based on external sources(a) $ 255.4 91.9 % Fair value based on internal sources

             22.4      8.1

Total fixed maturity and equity securities(b) $ 277.8 100.0 %

(a)Includes $20.6 billion for which the primary source is broker quotes.

(b)Includes available for sale and other securities.

Level 3 Assets and Liabilities



Assets and liabilities recorded at fair value in the Consolidated Balance Sheets
are measured and classified in a hierarchy for disclosure purposes consisting of
three levels based on the observability of inputs available in the marketplace
used to measure the fair value.

For additional information see Note 5 to the Consolidated Financial Statements.

The following table presents the amount of assets and liabilities measured at fair value on a recurring basis and classified as Level 3:



                December 31, Percentage       December 31, Percentage
(in billions)           2020   of Total               2019   of Total
Assets        $         31.8        5.4 %   $         31.2        5.9 %
Liabilities             15.9        3.1                7.0        1.5


Level 3 fair value measurements are based on valuation techniques that use at
least one significant input that is unobservable. We consider unobservable
inputs to be those for which market data is not available and that are developed
using the best information available about the assumptions that market
participants would use when valuing the asset or liability. Our assessment of
the significance of a particular input to the fair value measurement in its
entirety requires judgment.

We classify fair value measurements for certain assets and liabilities as Level 3 when they require significant unobservable inputs in their valuation, including contractual terms, prices and rates, yield curves, credit curves, measures of volatility, prepayment rates, default rates, mortality rates, policyholder behavior, and correlations of such inputs.

For a discussion of the valuation methodologies for assets and liabilities measured at fair value, as well as a discussion of transfers of Level 3 assets and liabilities see Note 5 to the Consolidated Financial Statements.

Income Taxes

Recoverability of Net Deferred Tax Asset



The evaluation of the recoverability of our deferred tax asset and the need for
a valuation allowance requires us to weigh all positive and negative evidence to
reach a conclusion that it is more likely than not that all or some portion of
the deferred tax asset will not be realized. The weight given to the evidence is
commensurate with the extent to which it can be objectively verified. The more
negative evidence that exists, the more positive evidence is necessary and the
more difficult it is to support a conclusion that a valuation allowance is not
needed.

We consider a number of factors to reliably estimate future taxable income so we
can determine the extent of our ability to realize net operating losses, foreign
tax credits, realized capital loss and other carryforwards. These factors
include forecasts of future income for each of our businesses and actual and
planned business and operational changes, both of which include assumptions
about future

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                                          ITEM 7 | Critical Accounting Estimates



macroeconomic and AIG specific conditions and events. We subject the forecasts
to stresses of key assumptions and evaluate the effect on tax attribute
utilization. We also apply stresses to our assumptions about the effectiveness
of relevant prudent and feasible tax planning strategies. We have also
considered the impact of the Tax Act on our forecasts of taxable income, made
certain assumptions related to interpretation of relevant new rules, and
incorporated guidance issued by the U.S. tax authority. Our analysis also
reflects the effect of slower utilization of our tax credits due to a reduction
in the U.S. statutory tax rate as a result of the Tax Act.

Recent events, including the COVID-19 crisis, multiple reductions in target
interest rates by the Board of Governors of the Federal Reserve System, and
significant market volatility, continued to impact actual and projected results
of our business operations as well as our views on potential effectiveness of
certain prudent and feasible tax planning strategies. In order to demonstrate
the predictability and sufficiency of future taxable income necessary to support
the realizability of the net operating losses and foreign tax credit
carryforwards, we have considered forecasts of future income for each of our
businesses, including assumptions about future macro-economic and AIG-specific
conditions and events, and any impact these conditions and events may have on
our prudent and feasible tax planning strategies. We also subjected the
forecasts to a variety of stresses of key assumptions and evaluated the effect
on tax attribute utilization.

The carryforward periods of our foreign tax credit carryforwards range from tax
years 2021 through 2023. Carryforward periods for our net operating losses
extend from 2028 forward. However, utilization of a portion of our net operating
losses is limited under separate return limitation year rules. Based on 2020
events and our analysis of their potential impact on utilization of our tax
attributes, we concluded that a valuation allowance should be established on a
portion of our foreign tax credit carryforwards that are no longer
more-likely-than-not to be realized, all of which was allocated to continuing
operations.

For 2020, recent changes in market conditions, including the COVID-19 crisis and
interest rate fluctuations, impacted the unrealized tax gains and losses in the
U.S. Life Insurance companies' available for sale securities portfolio,
resulting in a deferred tax liability related to net unrealized tax capital
gains. As of December 31, 2020, based on all available evidence, we concluded
that no valuation allowance is necessary in the U.S. Life Insurance companies'
available for sale securities portfolio.

For 2020, recent changes in market conditions, including interest rate
fluctuations, impacted the unrealized tax gains and losses in the U.S. non-life
companies' available for sale securities portfolio, resulting in a deferred tax
liability related to net unrealized tax capital gains. As of December 31, 2020,
based on all available evidence, we concluded that no valuation allowance is
necessary in the U.S. non-life companies' available for sale securities
portfolio.

For a discussion of our framework for assessing the recoverability of our deferred tax asset see Note 22 to the Consolidated Financial Statements.

Uncertain Tax Positions



Our accounting for income taxes, including uncertain tax positions, represents
management's best estimate of various events and transactions, and requires
judgment. FASB Interpretation No. 48, "Accounting for Uncertainty in Income
Taxes" now incorporated into Accounting Standards Codification, 740, Income
Taxes prescribes a recognition threshold and measurement attribute for the
financial statement recognition and measurement of an income tax position taken
or expected to be taken in a tax return. The standard also provides guidance on
derecognition, classification, interest and penalties and additional
disclosures. We determine whether it is more likely than not that a tax position
will be sustained, based on technical merits, upon examination by the relevant
taxing authorities before any part of the benefit can be recognized in the
financial statements. A tax position is measured at the largest amount of
benefit that is greater than 50 percent likely to be realized upon settlement.

We classify interest expense and penalties recognized on income taxes as a component of income taxes.

U.S. Income Taxes on Earnings of Certain Foreign Subsidiaries



The U.S. federal income tax laws applicable to determining the amount of income
taxes related to differences between the book carrying amounts and tax bases of
subsidiaries are complex. Determining the amount also requires significant
judgment and reliance on reasonable assumptions and estimates.

U.S. Tax Law Changes

On December 22, 2017, the U.S. enacted the Tax Act. The Tax Act reduced the statutory rate of U.S. federal corporate income tax to 21 percent and enacted numerous other changes impacting AIG and the insurance industry.



The Tax Act includes provisions for GILTI under which taxes are imposed on the
excess of a deemed return on tangible assets of certain foreign subsidiaries and
for BEAT under which taxes are imposed on certain base eroding payments to
affiliated foreign companies. While the U.S. tax authorities issued formal
guidance, including recently issued regulations for BEAT and other provisions of
the Tax Act, there are still certain aspects of the Tax Act that remain unclear
and subject to substantial uncertainties. Additional guidance is expected in
future periods. Such guidance may result in changes to the interpretations and
assumptions we made and

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                                          ITEM 7 | Critical Accounting Estimates



actions we may take, which may impact amounts recorded with respect to
international provisions of the Tax Act, possibly materially. Consistent with
accounting guidance, we treat BEAT as a period tax charge in the period the tax
is incurred and have made an accounting policy election to treat GILTI taxes in
a similar manner.

On March 27, 2020, the U.S. enacted the Coronavirus Aid, Relief, and Economic
Security (CARES) Act to mitigate the economic impacts of the COVID-19 crisis.
The tax provisions of the CARES Act have not had and are currently not expected
to have a material impact on AIG's U.S. federal tax liabilities.

For an additional discussion of the Tax Act see Note 22 to the Consolidated Financial Statements.



Executive Summary

Overview

This overview of the MD&A highlights selected information and may not contain
all of the information that is important to current or potential investors in
our securities. You should read this Annual Report in its entirety for a more
detailed description of events, trends, uncertainties, risks and critical
accounting estimates affecting us.

Announcement of Intent to Separate Life and Retirement



On October 26, 2020, AIG announced its intention to separate its Life and
Retirement business from AIG. No decisions have yet been made regarding the
structure of the initial disposition of up to a 19.9% interest in the Life and
Retirement business. In addition, any separation transaction will be subject to
the satisfaction of various conditions and approvals, including approval by the
AIG Board of Directors, receipt of insurance and other required regulatory
approvals, and satisfaction of any applicable requirements of the SEC. No
assurance can be given regarding the form that a separation transaction may take
or the specific terms or timing thereof, or that a separation will in fact
occur.

Sale of Fortitude Holdings



On June 2, 2020, we completed the sale of a majority of the interests in
Fortitude Holdings to Carlyle FRL, an investment fund advised by an affiliate of
Carlyle, and T&D, a subsidiary of T&D Holdings, Inc., under the terms of a
membership interest purchase agreement entered into on November 25, 2019 by and
among AIG, Fortitude Holdings, Carlyle FRL, Carlyle, T&D and T&D Holdings, Inc.
(the Majority Interest Fortitude Sale). AIG established Fortitude Reinsurance
Company Ltd. (Fortitude Re), a wholly-owned subsidiary of Fortitude Holdings, in
2018 in a series of reinsurance transactions related to AIG's Run-Off portfolio.
As of December 31, 2020, approximately $30.5 billion of reserves from AIG's Life
and Retirement Run-Off Lines and approximately $4.1 billion of reserves from
AIG's General Insurance Run-Off Lines, related to business written by multiple
wholly-owned AIG subsidiaries, had been ceded to Fortitude Re under these
reinsurance transactions. As of closing of the Majority Interest Fortitude Sale,
these reinsurance transactions are no longer considered affiliated transactions
and Fortitude Re is the reinsurer of the majority of AIG's Run-Off operations.
As these reinsurance transactions are structured as modified coinsurance and
loss portfolio transfers with funds withheld, following the closing of the
Majority Interest Fortitude Sale, AIG continues to reflect the invested assets,
which consist mostly of available for sale securities, supporting Fortitude Re's
obligations, in AIG's financial statements.

AIG sold a 19.9 percent ownership interest in Fortitude Holdings to TCG, an
affiliate of Carlyle, in November 2018 (the 2018 Fortitude Sale). As a result of
completion of the Majority Interest Fortitude Sale, Carlyle FRL purchased from
AIG a 51.6 percent ownership interest in Fortitude Holdings and T&D purchased
from AIG a 25 percent ownership interest in Fortitude Holdings; AIG retained a
3.5 percent ownership interest in Fortitude Holdings and one seat on its Board
of Managers. The $2.2 billion of proceeds received by AIG at closing include (i)
the $1.8 billion under the Majority Interest Fortitude Sale, which is subject to
a post-closing purchase price adjustment pursuant to which AIG will pay
Fortitude Re for certain adverse development in property casualty related
reserves, based on an agreed methodology, that may occur on or prior to December
31, 2023, up to a maximum payment of $500 million; and (ii) a $383 million
purchase price adjustment from Carlyle FRL and T&D, corresponding to their
respective portions of a proposed $500 million non-pro rata distribution from
Fortitude Holdings that was not received by AIG prior to the closing.

For further discussion on the sale of Fortitude Holdings see Note 8 to the Consolidated Financial Statements



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                                                      ITEM 7 | Executive Summary



Segment Changes

In the fourth quarter of 2020, AIG's chief operating decision makers modified
their view of AIG's businesses and how they allocate resources and assess
performance. The new operating structure no longer includes a Legacy segment.
AIG now reports the results of its businesses through three segments - General
Insurance, Life and Retirement and Other Operations. See Note 3 to the
Consolidated Financial Statements for further information on our segment
changes.

Financial Performance Summary



Net Income (Loss) Attributable To AIG Common Shareholders
(in millions)
[[Image Removed: Chart 4]]               2020 and 2019 Comparison
                                         Net loss attributable to AIG common
                                         shareholders in 2020 compared to Net
                                         income attributable to AIG common
                                         shareholders in 2019 primarily due to:
                                         ?loss on the closing of the Majority
                                         Interest Fortitude Sale;
                                         ?higher catastrophe losses in General
                                         Insurance due to the impact of COVID-19,
                                         wildfires, civil unrest and other events
                                         and unfavorable impact from COVID-19
                                         mortality in Life and Retirement;
                                         ?lower investment returns due primarily
                                         to lower income on our available for
                                         sale fixed maturity securities due to
                                         yield compression and fixed maturity
                                         securities for which the fair value
                                         option was elected due to a widening of
                                         credit spreads in 2020. This compares to
                                         the prior year where we experienced
                                         higher income on our available for sale
                                         fixed maturity securities and higher
                                         gains on our fixed maturity securities
                                         for which the fair value option was
                                         elected due to a decrease in rates and
                                         narrowing of credit spreads;
                                         ?net realized capital losses in 2020
                                         compared to net realized capital gains
                                         in the prior year primarily driven by
                                         the loss on the embedded derivative
                                         related to the Fortitude Re funds
                                         withheld assets; and
                                         ?asset impairment charges as a result of
                                         Blackboard being placed into run-off.
                                         This decrease was partially offset by:
                                         ?lower accident year loss ratio, as
                                         adjusted due to underwriting discipline,
                                         increased use of reinsurance and a
                                         change in business mix;
                                         ?lower net loss reserve discount charge;
                                         ?lower general operating expenses
                                         primarily driven by lower employee
                                         related expenses as well as a reduction
                                         in travel expenses as a result of the
                                         COVID-19 crisis; and
                                         ?the impact of noncontrolling interest
                                         attributed to Fortitude Re results as
                                         discussed in Consolidated Results of
                                         Operations.

                                         For further discussion see Consolidated
                                         Results of Operations.




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                                                      ITEM 7 | Executive Summary



[[Image Removed: Chart 5]]               2019 and 2018 Comparison
                                         Net income attributable to AIG common
                                         shareholders increased due to:
                                         •improvement in accident year losses in
                                         General Insurance as a result of
                                         underwriting discipline, increased use
                                         of reinsurance and a change in business
                                         mix as well as lower catastrophe losses
                                         and favorable prior year loss reserve
                                         development compared to unfavorable loss
                                         reserve development in the prior year in
                                         General Insurance;
                                         •higher investment returns in our
                                         alternative investments portfolio due to
                                         robust equity market returns in 2019,
                                         income from an initial public offering
                                         of a holding in the private equity
                                         portfolio, and an increase in income
                                         from fixed maturity securities for which
                                         the fair value option was elected. This
                                         compares to the prior year where returns
                                         were lower as a result of an increase in
                                         interest rates and widening credit
                                         spreads that occurred, lower hedge fund
                                         performance as well as negative
                                         performance of our fair value option
                                         equity securities portfolio;
                                         •net realized capital gains in 2019
                                         compared to net realized capital losses
                                         in the prior year; and
                                         •lower general and other operating
                                         expenses as a result of ongoing
                                         strategic initiatives to reduce costs.
                                         These increases were partially offset
                                         by:
                                         •a net loss reserve discount charge in
                                         2019 compared to a loss reserve discount
                                         benefit in 2018; and
                                         •the impact of noncontrolling interest
                                         attributed to Fortitude Re results in
                                         2019 as discussed in Consolidated
                                         Results of Operations.
                                         For further discussion see Consolidated
                                         Results of Operations.




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                                                      ITEM 7 | Executive Summary



Adjusted Pre-Tax Income*
(in millions)
[[Image Removed: Chart 4]]               2020 and 2019 Comparison
                                         Adjusted pre-tax income decreased
                                         primarily due to:
                                         ?higher catastrophe losses in General
                                         Insurance due to the impact of COVID-19,
                                         wildfires, civil unrest and other events
                                         and unfavorable impact from COVID-19
                                         mortality in Life and Retirement; and
                                         ?lower investment returns due to the
                                         sale of Fortitude Re and lower income on
                                         our available for sale fixed maturity
                                         securities due to yield compression and
                                         fixed maturity securities for which the
                                         fair value option was elected due to a
                                         widening of credit spreads in 2020. This
                                         compares to the prior year where we
                                         experienced higher income on our
                                         available for sale fixed maturity
                                         securities and higher gains on our fixed
                                         maturity securities for which the fair
                                         value option was elected due to a
                                         decrease in rates and narrowing of
                                         credit spreads.
                                         This decrease was partially offset by:
                                         ?lower accident year loss ratio, as
                                         adjusted due to underwriting discipline,
                                         increased use of reinsurance and a
                                         change in business mix; and
                                         ?lower general operating expenses
                                         primarily driven by lower employee
                                         related expenses as well as a reduction
                                         in travel expenses as a result of the
                                         COVID-19 crisis.




[[Image Removed: Chart 5]]               2019 and 2018 Comparison
                                         Adjusted pre-tax income increased
                                         primarily due to:
                                         •lower catastrophe losses and lower
                                         accident year losses as a result of
                                         underwriting discipline, increased use
                                         of reinsurance and a change in business
                                         mix and favorable prior year loss
                                         reserve development compared to
                                         unfavorable loss reserve development in
                                         the prior year;
                                         •higher investment returns in our
                                         alternative investments portfolio due to
                                         robust equity market returns in 2019,
                                         income from an initial public offering
                                         of a holding in the private equity
                                         portfolio, and an increase in income
                                         from fixed maturity securities for which
                                         the fair value option was elected. In
                                         the prior year returns were lower as a
                                         result of an increase in interest rates
                                         and widening credit spreads that
                                         occurred and lower hedge fund
                                         performance; and
                                         •lower general operating and other
                                         expenses as a result of ongoing
                                         strategic initiatives to reduce costs.
                                         For further discussion see Consolidated
                                         Results of Operations.

*Non-GAAP measure - for reconciliation of Non-GAAP to GAAP measures see Consolidated Results of Operations.

72 AIG | 2020 Form 10-K

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                                                      ITEM 7 | Executive Summary



General Operating and Other Expenses
(in millions)
[[Image Removed: Chart 1]]               General operating and other expenses
                                         decreased in 2020 compared to 2019
                                         primarily due to lower employee related
                                         expenses as well as a reduction in
                                         travel expenses as a result of the
                                         COVID-19 crisis. General operating and
                                         other expenses declined in 2019 compared
                                         to 2018 primarily due to lower employee
                                         related expenses and professional fee
                                         reductions pertaining to expense
                                         reduction initiatives. The declines were
                                         partially offset by an increase in
                                         expenses caused by the acquisitions of
                                         Validus and Glatfelter in the third and
                                         fourth quarters of 2018, respectively.
                                         General operating and other expenses for
                                         2020, 2019 and 2018 included
                                         approximately $435 million, $218 million
                                         and $395 million, respectively, of
                                         pre-tax restructuring and other costs
                                         which were primarily comprised of
                                         employee severance charges and other
                                         costs related to organizational
                                         simplification, operational efficiency,
                                         and business rationalization.




Return on Common Equity                      Adjusted Return on Common Equity*

[[Image Removed: Chart 3]]                   [[Image Removed: Chart 1]]

*Non-GAAP measure - for reconciliation of Non-GAAP to GAAP measures see Consolidated Results of Operations.



Book Value Per Common Share                  Adjusted Book Value Per Common 

Share*


[[Image Removed: Chart 1]]                   [[Image Removed: Chart 1]]

*Non-GAAP measure - for reconciliation of Non-GAAP to GAAP measures see Consolidated Results of Operations.






                                                         AIG | 2020 Form 10-K 73


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                                                      ITEM 7 | Executive Summary


AIG's Outlook - Industry and economic factors



Our business is affected by industry and economic factors such as interest
rates, currency exchange rates, credit and equity market conditions,
catastrophic claims events, regulation, tax policy, competition, and general
economic, market and political conditions. We continued to operate under
difficult market conditions in 2020, characterized by factors such as the impact
of COVID-19 and the related governmental and societal responses, historically
low interest rates, global economic contraction, global trade tensions and
Brexit. Brexit has also affected the U.S. dollar/British pound exchange rate and
increased the volatility of exchange rates among the Euro, British pound and the
Japanese yen (the Major Currencies), which may continue for some time.

On October 26, 2020, AIG announced its intention to separate its Life and
Retirement business from AIG. No decisions have yet been made regarding the
structure of the initial disposition of up to a 19.9% interest in the Life and
Retirement business. In addition, any separation transaction will be subject to
the satisfaction of various conditions and approvals, including approval by the
AIG Board of Directors, receipt of insurance and other required regulatory
approvals, and satisfaction of any applicable requirements of the SEC. No
assurance can be given regarding the form that a separation transaction may take
or the specific terms or timing thereof, or that a separation will in fact
occur.

For additional information please see Part I, Item 1A. Risk Factors - Business
and Operations - No assurances can be given that the separation of our Life and
Retirement business will occur or as to the specific terms or timing thereof. In
addition, the separation could cause the emergence or exacerbate the effects of
other risks to which AIG is exposed.

Impact of COVID-19



We are continually assessing the impact on our business, operations and
investments of COVID-19 and the resulting ongoing and severe economic and
societal disruption. These impacts, including a global economic contraction,
disruptions in financial markets, increased market volatility and declines in
certain equity and other asset prices have had and may continue to have negative
effects on our investments, our access to liquidity, our ability to generate new
sales and the costs associated with claims. In addition, in response to the
crisis, new governmental, legislative and regulatory actions have been taken and
continue to be developed that have resulted and could continue to result in
additional restrictions and requirements, or court decisions rendered, relating
to or otherwise affecting our policies that may have a negative impact on our
business, operations and capital.

General Insurance offers numerous products for which we are monitoring claims
activity and assessing adverse impact on future new and renewal business in
relation to the COVID-19 crisis. General Insurance had $2.4 billion of pre-tax
catastrophe losses, net of reinsurance, in 2020, which included $1.1 billion of
estimated COVID-19 losses primarily related to Commercial Property, Validus Re,
contingency and travel. The remainder of the catastrophe losses were primarily
weather-related. We are continually reassessing our exposures in light of
unfolding developments in the U.S. and globally and evaluating coverage by our
reinsurance arrangements.

In our Life and Retirement business, the most significant impacts relating to
COVID-19 have been the impact of interest rate and equity market levels on
spread and fee income, deferred acquisition cost amortization and adverse
mortality. We are actively monitoring our claims activity and the potential
direct and indirect impacts that COVID-19 may have across our portfolio of Life
and Retirement businesses.

We have a diverse investment portfolio with material exposures to various forms
of credit risk. To date, the far reaching economic impacts of COVID-19 have been
largely offset, to date, by intervention taken by governments and monetary
authorities and equity market rebound resulting in a minimal impact on the value
of the portfolio. At this point in time, uncertainty surrounding the duration
and severity of the COVID-19 crisis makes the long-term financial impact
difficult to quantify.

For additional information please see Part I, Item 1A. Risk Factors - COVID-19
is adversely affecting, and is expected to continue to adversely affect, our
global business, financial condition and results of operations, and its ultimate
impact will depend on future developments that are uncertain and cannot be
predicted, including the scope, severity and duration of the crisis, and the
governmental, legislative and regulatory actions taken and court decisions
rendered in response thereto.

Impact of Changes in the Interest Rate Environment



In 2020, interest rates declined in response to COVID-19 and related impacts
with key benchmark rates in the U.S. and in many developed markets close to
historic lows and, in some international jurisdictions, negative. The low
interest rate environment negatively affects sales of interest rate sensitive
products in our industry and negatively impacts the profitability of our
existing business as we reinvest cash flows from investments, including
increased calls and prepayments of fixed maturity securities and mortgage loans,
at rates below the average yield of our existing portfolios. The severe market
impacts in 2020 have, however, resulted in an increase in certain credit spreads
that partially offset the decrease in benchmark rates. On the other hand, if
rates rise, some of these impacts may abate while there may be different
impacts, some of which are highlighted below. We actively manage our exposure to
the interest rate environment through portfolio selection and asset-liability
management, including spread management

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                                                      ITEM 7 | Executive Summary


strategies for our investment-oriented products and economic hedging of interest rate risk from guarantee features in our variable and fixed index annuities.

Additionally, sustained low interest rates may result in higher pension expense due to the impact on discounting of projected benefit cash flows.

Annuity Sales and Surrenders



The sustained low interest rate environment has a significant impact on the
annuity industry. Low long-term interest rates put pressure on investment
returns, which may negatively affect sales of interest rate sensitive products
and reduce future profits on certain existing fixed rate products. However, our
disciplined rate setting has helped to mitigate some of the pressure on
investment spreads. Rapidly rising interest rates could create the potential for
increased sales, but may also drive higher surrenders. Fixed annuities have
surrender charge periods, generally in the three-to-five year range, which may
help mitigate increased early surrenders in a rising rate environment. In
addition, older contracts that have higher minimum interest rates and continue
to be attractive to the contract holders have driven better than expected
persistency in fixed annuities, although the reserves for such contracts have
continued to decrease over time in amount and as a percentage of the total
annuity portfolio. We closely monitor surrenders of fixed annuities as contracts
with lower minimum interest rates come out of the surrender charge period. Low
interest rates have also reduced growth in our fixed index annuity products,
which provide additional interest crediting, tied to favorable performance in
certain equity market indices and the availability of guaranteed living
benefits. Changes in interest rates significantly impact the valuation of our
liabilities for annuities with guaranteed income features and the value of the
related hedging portfolio.

Reinvestment and Spread Management



We actively monitor fixed income markets, including the level of interest rates,
credit spreads and the shape of the yield curve. We also frequently review our
interest rate assumptions and actively manage the crediting rates used for new
and in-force business. Business strategies continue to evolve to maintain
profitability of the overall business in light of the interest rate environment.
A low interest rate environment puts margin pressure on pricing of new business
and on existing products, due to the challenge of investing new money or
recurring premiums and deposits, and reinvesting investment portfolio cash
flows, in the low interest rate environment. In addition, there is investment
risk associated with future premium receipts from certain in-force business.
Specifically, the investment of these future premium receipts may be at a yield
below that required to meet future policy liabilities.

The contractual provisions for renewal of crediting rates and guaranteed minimum
crediting rates included in products may reduce spreads in a sustained low
interest rate environment and thus reduce future profitability. Although this
interest rate risk is partially mitigated through the asset-liability management
process, product design elements and crediting rate strategies, a sustained low
interest rate environment may negatively affect future profitability.

For additional information on our investment and asset-liability management strategies see Investments.



For investment-oriented products in our Individual Retirement, Group Retirement,
Life Insurance and Institutional Markets businesses, our spread management
strategies include disciplined pricing and product design for new business,
modifying or limiting the sale of products that do not achieve targeted spreads,
using asset-liability management to match assets to liabilities to the extent
practicable, and actively managing crediting rates to help mitigate some of the
pressure on investment spreads. Renewal crediting rate management is done under
contractual provisions that were designed to allow crediting rates to be reset
at pre-established intervals in accordance with state and federal laws and
subject to minimum crediting rate guarantees. We will continue to adjust
crediting rates on in-force business to mitigate the pressure on spreads from
declining base yields, but our ability to lower crediting rates may be limited
by the competitive environment, contractual minimum crediting rates, and
provisions that allow rates to be reset only at pre-established intervals. As
and when interest rates begin to rise again, we may need to raise crediting
rates on in-force business for competitive and other reasons potentially
reducing the impact of investing in a higher interest rate environment.

Of the aggregate fixed account values of our Individual Retirement and Group
Retirement annuity products, 67 percent were crediting at the contractual
minimum guaranteed interest rate at December 31, 2020. The percentage of fixed
account values of our annuity products that are currently crediting at rates
above one percent was 59 percent and 61 percent at December 31, 2020 and
December 31, 2019, respectively. These businesses continue to focus on pricing
discipline and strategies to manage the minimum guaranteed interest crediting
rates offered on new sales in the context of regulatory requirements and
competitive positioning. In the core universal life business in our Life
Insurance business, 68 percent of the account values were crediting at the
contractual minimum guaranteed interest rate at December 31, 2020.

                                                         AIG | 2020 Form 10-K 75


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                                                      ITEM 7 | Executive Summary



The following table presents fixed annuity and universal life account values of
our Individual Retirement, Group Retirement and Life Insurance operating
segments by contractual minimum guaranteed interest rate and current crediting
rates, excluding balances ceded to Fortitude Re:

                                               Current Crediting Rates
December 31, 2020                                 1-50 Basis   More than 50
Contractual Minimum Guaranteed  At Contractual  Points Above   Basis Points
Interest Rate                          Minimum       Minimum  Above Minimum
(in millions)                        Guarantee     Guarantee      Guarantee     Total
Individual Retirement*
<=1%                            $        8,388   $     1,953  $      18,898 $  29,239
> 1% - 2%                                5,018            36          1,699     6,753
> 2% - 3%                               11,025             5             19    11,049
> 3% - 4%                                8,622            41              6     8,669
> 4% - 5%                                  492             -              4       496
> 5% - 5.5%                                 34             -              5        39
Total Individual Retirement     $       33,579   $     2,035  $      20,631 $  56,245
Group Retirement*
1%                              $        1,868   $     3,120  $       4,469 $   9,457
> 1% - 2%                                5,986           702            160     6,848
> 2% - 3%                               14,869             -              -    14,869
> 3% - 4%                                  755             -              -       755
> 4% - 5%                                7,039             -              -     7,039
> 5% - 5.5%                                167             -              -       167
Total Group Retirement          $       30,684   $     3,822  $       4,629 $  39,135
Universal life insurance
1%                              $            -   $         -  $           - $       -
> 1% - 2%                                  100            25            366       491
> 2% - 3%                                  262           550          1,201     2,013
> 3% - 4%                                1,476           191            194     1,861
> 4% - 5%                                3,200             2              -     3,202
> 5% - 5.5%                                245             -              -       245
Total universal life insurance  $        5,283   $       768  $       1,761 $   7,812
Total                           $       69,546   $     6,625  $      27,021 $ 103,192
Percentage of total                         67 %           7 %           26 %     100 %

*Individual Retirement and Group Retirement amounts shown include fixed options within variable annuity products.

General Insurance



The impact of low interest rates on our General Insurance segment is primarily
on our long-tail Casualty line of business. We currently expect limited impacts
on our existing long-tail Casualty business as the duration of our assets is
slightly longer than that of our liabilities. Sustained low interest rates would
potentially impact new and renewal business for the long-tail Casualty line as
we may not be able to adjust our future pricing consistent with our
profitability objectives to fully offset the impact of investing at lower rates.
However, we will continue to maintain pricing discipline and risk selection.

In addition, for our General Insurance segment, sustained low interest rates may
unfavorably affect the net loss reserve discount for workers' compensation, and
to a lesser extent could favorably impact assumptions about future medical
costs, the combined net effect of which could result in higher net loss
reserves.

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                                                      ITEM 7 | Executive Summary



Standard of Care Developments

In our Life and Retirement business, we and our distributors are subject to laws
and regulations regarding the standard of care applicable to sales of our
products and the provision of advice to our customers. In recent years, many of
these laws and regulations have been revised or reexamined while others have
been newly adopted. We continue to closely follow these legislative and
regulatory activities. For additional information regarding these legislative
and regulatory activities, see Item 1. Business - Regulation - U.S. Regulation -
Standard of Care Developments. Changes in standard of care requirements or new
standards issued by governmental authorities, such as the DOL, the SEC, the NAIC
or state regulators and/or legislators, may affect our businesses, results of
operations and financial condition. While we cannot predict the long-term impact
of these legislative and regulatory developments on our Life and Retirement
businesses, we believe our diverse product offerings and distribution
relationships position us to compete effectively in this evolving marketplace.

Impact of Currency Volatility



Currency volatility remains acute. Such volatility affected line item components
of income for those businesses with substantial international operations. In
particular, growth trends in net premiums written reported in U.S. dollars can
differ significantly from those measured in original currencies. The net effect
on underwriting results, however, is significantly mitigated, as both revenues
and expenses are similarly affected.

These currencies may continue to fluctuate, in either direction, especially as a
result of the UK's exit from the EU, and such fluctuations will affect net
premiums written growth trends reported in U.S. dollars, as well as financial
statement line item comparability.

General Insurance businesses are transacted in most major foreign currencies.
The following table presents the average of the quarterly weighted average
exchange rates of the Major Currencies, which have the most significant impact
on our businesses:

Years Ended December 31,                                 Percentage Change
Rate for 1 USD               2020   2019   2018   2020 vs. 2019   2019 vs. 2018
Currency:
GBP                          0.78   0.79   0.75             (1) %             5 %
EUR                          0.88   0.90   0.84             (2) %             7 %
JPY                        107.23 109.31 110.50             (2) %           (1) %

Unless otherwise noted, references to the effects of foreign exchange in the General Insurance discussion of results of operations are with respect to movements in the Major Currencies included in the preceding table.

Other Industry Developments



On September 7, 2017, the UK Ministry of Justice announced a proposal to
increase the Ogden rate from negative 0.75 percent to between zero and one
percent. Following this announcement, on December 20, 2018 the UK Parliament
passed the Civil Liability Act 2018 which implements a new framework for
determining the Ogden rate and requires the UK Ministry of Justice to start a
review of the Ogden rate within 90 days of its commencement and review
periodically thereafter. The Ministry of Justice concluded a public call for
evidence on January 30, 2019 prior to beginning its first review. On July 15,
2019, the UK Ministry of Justice announced a change in the Ogden rate from
negative 0.75 percent to negative 0.25 percent with an effective date of August
5, 2019.

                                                         AIG | 2020 Form 10-K 77


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                                     ITEM 7 | Consolidated Results of Operations


Consolidated Results of Operations

The following section provides a comparative discussion of our Consolidated Results of Operations on a reported basis for the three-year period ended December 31, 2020. Factors that relate primarily to a specific business are discussed in more detail within the business segment operations section.

For a discussion of the Critical Accounting Estimates that affect our results of operations see Critical Accounting Estimates.



The following table presents our consolidated results of operations and other
key financial metrics:

Years Ended December 31,                                                  Percentage Change
(in millions)                              2020     2019     2018   2020 vs. 2019   2019 vs. 2018
Revenues:
Premiums                              $  28,523 $ 30,561 $ 30,614             (7) %             - %
Policy fees                               2,917    3,015    2,791             (3)               8
Net investment income                    13,631   14,619   13,086             (7)              12

Net realized capital gains (losses) (2,238) 632 (51)


   NM              NM
Other income                                903      919      949             (2)             (3)
Total revenues                           43,736   49,746   47,389            (12)               5
Benefits, losses and expenses:
Policyholder benefits and losses
incurred                                 24,806   25,402   27,412             (2)             (7)
Interest credited to policyholder
account balances                          3,622    3,832    3,754             (5)               2
Amortization of deferred policy
acquisition costs                         4,211    5,164    5,386            (18)             (4)

General operating and other expenses 8,396 8,537 9,302

   (2)             (8)
Interest expense                          1,457    1,417    1,309               3               8

(Gain) loss on extinguishment of debt 12 32 7

  (63)             357
Net (gain) loss on sale or disposal
of divested businesses                    8,525       75     (38)              NM              NM

Total benefits, losses and expenses 51,029 44,459 47,132


   15             (6)
Income (loss) from continuing
operations before
income tax expense (benefit)            (7,293)    5,287      257              NM              NM
Current                                     217      545      336            (60)              62
Deferred                                (1,677)      621    (182)              NM              NM
Income tax expense (benefit)            (1,460)    1,166      154              NM              NM
Income (loss) from continuing
operations                              (5,833)    4,121      103              NM              NM
Income (loss) from discontinued
operations,
net of income taxes                           4       48     (42)            (92)              NM
Net income (loss)                       (5,829)    4,169       61              NM              NM
Less: Net income attributable to
noncontrolling interests                    115      821       67            (86)              NM

Net income (loss) attributable to AIG (5,944) 3,348 (6)

    NM              NM
Less: Dividends on preferred stock           29       22        -              32              NM
Net income (loss) attributable to AIG
common shareholders                   $ (5,973) $  3,326 $    (6)              NM %            NM %



Years Ended December 31,                                 2020             2019             2018
Return on common equity                                 (9.4) %            5.3 %            0.0 %
Adjusted return on common equity                          4.4 %            8.3 %            2.5 %

                                                                  December 31,     December 31,
(in millions, except per common
share data)                                                               2020             2019
Balance sheet data:
Total assets                                                     $     586,481   $      525,064
Long-term debt and debt of consolidated
investment entities                                                     37,534           35,350
Total AIG shareholders' equity                                          66,362           65,675
Book value per common share                                              76.46            74.93
Adjusted book value per common
share                                                                    57.01            58.89


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                                     ITEM 7 | Consolidated Results of Operations



The following table presents a reconciliation of Book value per common share to
Book value per common share, excluding AOCI adjusted for the cumulative
unrealized gains and losses related to Fortitude Re's Funds Withheld Assets and
DTA (Adjusted book value per common share), which is a non-GAAP measure. For
additional information see Use of Non-GAAP Measures.

                                                                    At December 31,
(in millions, except per common share data)                     2020          2019          2018
Total AIG shareholders' equity                         $      66,362 $      65,675 $      56,361
Preferred equity                                                 485           485             -
Total AIG common shareholders' equity                         65,877        65,190        56,361
Less: Accumulated other comprehensive income (loss)           13,511        

4,982 (1,413) Add: Cumulative unrealized gains and losses related to Fortitude Re's Funds Withheld Assets

                           4,657             -             -
Less: Deferred tax assets                                      7,907         8,977        10,153
Adjusted common shareholders' equity                   $      49,116 $      

51,231 $ 47,621



Total common shares outstanding                          861,558,049   869,999,031   866,609,429
Book value per common share                            $       76.46 $       74.93 $       65.04
Adjusted book value per common share                           57.01        

58.89 54.95

The following table presents a reconciliation of Return on common equity to Adjusted return on common equity, which is a non-GAAP measure. For additional information see Use of Non-GAAP Measures.



Years Ended December 31,
(dollars in millions)                                      2020        2019 

2018

Actual or annualized net income (loss) attributable to AIG common shareholders

$ (5,973)   $   3,326   $    (6)
Actual or annualized adjusted after-tax income (loss)
attributable
to AIG common shareholders                                2,201       4,078 

1,215



Average AIG common shareholders' equity               $  63,225   $  62,205   $ 60,819
Less: Average AOCI                                        7,529       3,261 

1,193

Add: Average cumulative unrealized gains and losses related to Fortitude Re's Funds Withheld Assets

                      2,653           - 

-


Less: Average DTA                                         8,437       9,605 

10,133

Average adjusted AIG common shareholders' equity $ 49,912 $ 49,339

$ 49,493
Return on common equity                                   (9.4) %       5.3 %      0.0 %
Adjusted return on common equity                            4.4 %       8.3 %      2.5 %


                                                         AIG | 2020 Form 10-K 79


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                                     ITEM 7 | Consolidated Results of Operations


The following table presents a reconciliation of pre-tax income/net income (loss) attributable to AIG to adjusted pre-tax income/adjusted after-tax income attributable to AIG:



Years Ended December 31,                                 2020                                           2019                                           2018
                                                Total Tax          Non-                         Total Tax          Non-                        Total Tax          Non-
                                                (Benefit)   controlling     After               (Benefit)   controlling    After               (Benefit)   controlling    After
(in millions, except per common
share data)                            Pre-tax     Charge  Interests(e)       Tax     Pre-tax      Charge  Interests(e)      Tax     Pre-tax      Charge  Interests(e)      Tax
Pre-tax income (loss)/net income
(loss), including
noncontrolling interests             $ (7,293)  $ (1,460)  $          - $ 

(5,829) $ 5,287 $ 1,166 $ - 4,169 $ 257 $ 154 $ - $ 61 Noncontrolling interests

                                          (115)     (115)                                 (821)    (821)                                  (67)     (67)
Pre-tax income (loss)/net income
(loss) attributable to AIG           $ (7,293)  $ (1,460)  $      (115) $ 

(5,944) $ 5,287 $ 1,166 $ (821) $ 3,348 $ 257 $ 154 $ (67) $ (6) Dividends on preferred stock

                                                   29                                             22                                              -
Net income (loss) attributable to
AIG common
shareholders                                                            $ (5,973)                                       $  3,326                                       $    (6)
Changes in uncertain tax positions
and other tax
adjustments(a)                                        132             -     (132)                    (30)             -       30                    (48)             -       48
Deferred income tax valuation
allowance
(releases) charges(b)                                  65             -      (65)                      43             -     (43)                    (21)             -       21
Changes in fair value of securities
used to hedge
guaranteed living benefits                (41)        (9)             -      (32)       (194)        (40)             -    (154)         154          32             -      122
Changes in benefit reserves and DAC,
VOBA and
SIA related to net realized capital
gains (losses)                            (12)        (3)             -       (9)        (56)        (12)             -     (44)         (6)         (3)             -      (3)
Changes in the fair value of equity
securities                               (200)       (42)             -     (158)       (158)        (33)             -    (125)         184          38             -      146
Loss on extinguishment of debt              12          2             -        10          32           7             -       25           7           1             -        6
Net investment income on Fortitude
Re funds
withheld assets(c)                    (1,053)      (221)             -     (832)           -           -             -        -           -           -             -        -
Net realized capital (gains) losses
on Fortitude Re
funds withheld assets(c)                 (463)       (98)             -     (365)           -           -             -        -           -           -             -        -
Net realized capital (gains) losses
on Fortitude Re
funds withheld embedded
derivative(c)                            2,645        555             -     2,090           -           -             -        -           -           -             -        -
Net realized capital (gains)
losses(d)                                   97         22             -        75       (456)        (99)             -    (357)         199          42             -      157
(Income) loss from discontinued
operations                                                                    (4)                                           (48)                                             42
(Income) loss from divested
businesses                               8,525      1,610             -     6,915          75           9             -       66        (38)         (8)             -     (30)
Non-operating litigation reserves
and settlements                           (21)        (4)             -      (17)         (2)           -             -      (2)          19           4             -       15
Favorable prior year development and
related amortization changes ceded
under
retroactive reinsurance agreements       (221)       (46)             -     (175)       (267)        (56)             -    (211)         675         142             -      533
Net loss reserve discount (benefit)
charge                                     516        109             -       407         955         201             -      754       (371)        (79)             -    (292)
Integration and transaction costs
associated with
acquiring or divesting businesses           12          3             -         9          24           5             -       19         124          26             -       98
Restructuring and other costs              435         91             -       344         218          46             -      172         395          83             -      312
Non-recurring costs related to
regulatory or
accounting changes                          65         14             -        51          12           2             -       10           -           -             -        -
Noncontrolling interests primarily
related to net
realized capital gains (losses) of
Fortitude
Holdings' standalone results(e)                                      62        62                                   660      660                                    46       46
Adjusted pre-tax income/Adjusted
after-tax
income attributable to AIG common
shareholders                         $   3,003  $     720  $       (53) $   

2,201 $ 5,470 $ 1,209 $ (161) $ 4,078 $ 1,599 $ 363 $ (21) $ 1,215



Weighted average diluted shares
outstanding(f)                                                              869.3                                          889.5                                          910.1
Income (loss) per common share
attributable to
AIG common shareholders (diluted)(f)                                    $  (6.88)                                       $   3.74                                       $ (0.01)
Adjusted after-tax income per common
share attributable to AIG common
shareholders (diluted)(f)                                               $    2.52                                       $   4.58                                       $   1.34


(a)The year ended December 31, 2020 includes the tax audit resolution related to
the IRS audit settlement for tax years 1991-2006 and the write-down of net
operating loss deferred tax assets in certain foreign jurisdictions, which is
offset by valuation allowance release.

(b)The year ended December 31, 2020 includes valuation allowance established
against a portion of foreign tax credit carryforwards of AIG's U.S. federal
consolidated income tax group, as well as net valuation allowance release in
certain foreign jurisdictions for 2020.

(c)Represents activity subsequent to the deconsolidation of Fortitude Re on June 2, 2020.

(d)Includes all net realized capital gains and losses except earned income (periodic settlements and changes in settlement accruals) on derivative instruments used for non-qualifying (economic) hedging or for asset replication and net realized gains and losses on Fortitude Re funds withheld assets.



(e)Prior to June 2, 2020, noncontrolling interests was primarily due to the 19.9
percent investment in Fortitude Holdings by an affiliate of Carlyle, which
occurred in the fourth quarter of 2018. Carlyle was allocated 19.9 percent of
Fortitude Holdings' standalone financial results through the June 2, 2020
closing date of the Majority Interest Fortitude Sale. Fortitude Holdings'
results were mostly eliminated in AIG's consolidated income from continuing
operations given that its results arose from intercompany transactions.
Noncontrolling interests was calculated based on the standalone financial
results of Fortitude Holdings. The most significant component of Fortitude
Holdings' standalone results was the change in fair value of the embedded
derivatives which changes with movements in interest rates and credit spreads,
and which was recorded in net realized capital gains and losses of Fortitude
Holdings. In accordance with AIG's adjusted after-tax income definition,
realized capital gains and losses are excluded from noncontrolling interests.
Subsequent to the Majority Interest Fortitude Sale, AIG owns 3.5 percent of
Fortitude Holdings and no longer consolidates Fortitude Holdings in its
financial statements as of such date. The minority interest in Fortitude
Holdings is carried at cost within AIG's Other invested assets, which was $100
million as of December 31, 2020.



80 AIG | 2020 Form 10-K

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                                     ITEM 7 | Consolidated Results of Operations



Fortitude Holdings' summarized financial information (standalone results), prior
to the Majority Interest Fortitude Sale on June 2, 2020, is presented below:

Years Ended December 31,                            2020                               2019
                                         Fortitude  AIG Noncontrolling      Fortitude  AIG Noncontrolling
(in millions)                             Holdings            Interest       Holdings            Interest
Revenues                               $       653  $              130    $     2,359  $              470
Expenses                                       702                 140          1,890                 376
Adjusted pre-tax income (loss)                (49)                (10)            469                  94
Taxes (benefit) expense                       (10)                 (2)             98                  20
Adjusted after-tax income (loss)              (39)                 (8)            371                  74

Net realized capital gains and other
charges                                        383                  77          4,216                 839
Taxes on realized capital gains and
other charges                                   81                  16            886                 177
Net realized capital gains and other
charges - after-tax                            302                  61          3,330                 662
Net income                             $       263  $               53    $     3,701  $              736


(f)For the year ended December 31, 2020, because we reported a net loss
attributable to AIG common shareholders, all common stock equivalents are
anti-dilutive and are therefore excluded from the calculation of diluted shares
and diluted per share amounts. However, because we reported adjusted after-tax
income attributable to AIG common shareholders, the calculation of adjusted
after-tax income per diluted share attributable to AIG common shareholders
includes 5,401,597 dilutive shares for the year ended December 31, 2020.

pre-tax income (LOSS) Comparison for 2020 and 2019

We recorded a pre-tax loss in 2020 compared to pre-tax income in 2019 primarily due to:

?an $8.3 billion loss on the closing of the Majority Interest Fortitude Sale;



?higher catastrophe losses in General Insurance due to the impact of COVID-19,
wildfires, civil unrest and other events and unfavorable impact from COVID-19
mortality in Life and Retirement;

?lower investment returns due primarily to lower income on our available for
sale fixed maturity securities due to yield compression and fixed maturity
securities for which the fair value option was elected due to a widening of
credit spreads in 2020. This compares to the prior year where we experienced
higher income on our available for sale fixed maturity securities and higher
gains on our fixed maturity securities for which the fair value option was
elected due to a decrease in rates and narrowing of credit spreads;

?net realized capital losses in 2020 compared to net realized gains in the prior year due to:

-fair value loss on embedded derivative related to the Fortitude Re funds withheld assets;



-partially offset by Life and Retirement guaranteed living benefits, net of
hedges, reflecting net realized capital gains in 2020 compared to net realized
capital losses in 2019, primarily due to changes in the movement in the NPA,
which is not hedged as part of our economic hedging program (see Insurance
Reserves - Life and Annuity Reserves and DAC - Variable Annuity Guaranteed
Benefits and Hedging Results).

?asset impairment charges as a result of Blackboard being placed into run-off.

This decrease was partially offset by:

?lower accident year loss ratio, as adjusted due to underwriting discipline, increased use of reinsurance and a change in business mix;

?lower net loss reserve discount charge; and



?lower general operating expenses primarily driven by lower employee related
expenses as well as a reduction in travel expenses as a result of the COVID-19
crisis.

pre-tax income (LOSS) Comparison for 2019 and 2018

Pre-tax income increased in 2019 compared to 2018 primarily due to:



?improvement in accident year losses in General Insurance as a result of
underwriting discipline, increased use of reinsurance and a change in business
mix as well as lower catastrophe losses and favorable prior year loss reserve
development compared to unfavorable loss reserve development in the prior year
in General Insurance;

?higher investment returns in our alternative investments portfolio due to
robust equity market returns in 2019, income from an initial public offering of
a holding in the private equity portfolio, and an increase in income from fixed
maturity securities for which the fair value option was elected. This compares
to lower returns in the prior year as a result of an increase in interest rates
and widening credit spreads that occurred, lower hedge fund performance, as well
as negative performance of our fair value option equity securities portfolio;

                                                         AIG | 2020 Form 10-K 81


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                                     ITEM 7 | Consolidated Results of Operations



?net realized capital gains in 2019 compared to net realized capital losses in
the prior year due to gains on the sales of securities and foreign exchange
compared to losses on sales of securities and foreign exchange in 2018, as well
as lower impairments in 2019 and losses on private equity sales in 2018.
Partially offsetting these gains were derivative losses in 2019 compared to
gains in 2018; and

?lower general and other operating expenses as a result of ongoing strategic initiatives to reduce costs.

These increases were partially offset by:

?a net loss reserve discount charge in 2019 compared to a loss reserve discount benefit in the prior year.

U.S. Tax law changes

On December 22, 2017, the U.S. enacted Public Law 115-97, known informally as
the Tax Act. The Tax Act includes provisions for Global Intangible Low-Taxed
Income (GILTI) under which taxes are imposed on the excess of a deemed return on
tangible assets of certain foreign subsidiaries and for Base Erosion and Anti
Abuse Tax (BEAT) under which taxes are imposed on certain base eroding payments
to affiliated foreign companies. While the U.S. tax authorities issued formal
guidance, including recently issued regulations for BEAT and other provisions of
the Tax Act, there are still certain aspects of the Tax Act that remain unclear
and subject to substantial uncertainties. Additional guidance is expected in
future periods. Such guidance may result in changes to the interpretations and
assumptions we made and actions we may take, which may impact amounts recorded
with respect to international provisions of the Tax Act, possibly materially.
Consistent with accounting guidance, we treat BEAT as a period tax charge in the
period the tax is incurred and have made an accounting policy election to treat
GILTI taxes in a similar manner.

On March 27, 2020, the U.S. enacted the CARES Act to mitigate the economic
impacts of the COVID-19 crisis. The tax provisions of the CARES Act have not had
and are currently not expected to have a material impact on AIG's U.S. federal
tax liabilities.

Repatriation Assumptions

For 2020, we consider our foreign earnings with respect to certain operations in
Canada, South Africa, the Far East, Latin America, Bermuda as well as the
European, Asia Pacific and Middle East regions to be indefinitely reinvested.
These earnings relate to ongoing operations and have been reinvested in active
business operations. Deferred taxes, if necessary, have been provided on
earnings of non-U.S. affiliates whose earnings are not indefinitely reinvested.

INCOME TAX EXPENSE ANALYSIS

For the year ended December 31, 2020, the effective tax rate on loss from continuing operations was 20.0 percent. The effective tax rate on loss from continuing operations differs from the statutory tax rate of 21 percent primarily due to:

?tax charges of:

-$186 million related to tax effects of the Majority Interest Fortitude Sale,

-$150 million associated with the establishment of U.S. federal valuation allowance related to certain tax attribute carryforwards,

-$165 million net charge associated with changes in uncertain tax positions primarily driven by the accrual of IRS interest,

-$76 million associated with the effect of foreign operations; and

-$35 million of excess tax charges related to share-based compensation payments recorded through the income statement;

?partially offset by tax benefits of:

-$379 million associated with the remeasurement of tax liabilities, penalties and interest primarily related to the IRS audit settlement for tax years 1991-2006,



-$101 million of reclassifications from accumulated other comprehensive income
to income from continuing operations related to the disposal of available for
sale securities, and

-$58 million associated with tax exempt income.



The effect of foreign operations is primarily related to income and losses in
our foreign operations taxed at statutory tax rates different than 21 percent
and foreign income subject to U.S. taxation.

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                                     ITEM 7 | Consolidated Results of Operations


For the year ended December 31, 2019, the effective tax rate on income from continuing operations was 22.1 percent. The effective tax rate on income from continuing operations differs from the statutory tax rate of 21 percent primarily due to:

?tax charges of:

-$96 million net charge primarily related to the accrual of IRS interest (including interest related to uncertain tax positions),

-$82 million associated with the effect of foreign operations,



-$37 million of tax charges and related interest associated with increases in
uncertain tax positions primarily related to open tax issues and audits in state
and local jurisdictions,

-$27 million of excess tax charges related to share-based compensation payments recorded through the income statement, and

-$15 million of non-deductible transfer pricing charges;

?partially offset by tax benefits of:



-$113 million of reclassifications from accumulated other comprehensive income
to income from continuing operations related to the disposal of available for
sale securities,

-$65 million associated with tax exempt income, and

-$44 million of valuation allowance activity related to certain foreign subsidiaries and state jurisdictions.



The effect of foreign operations is primarily related to income and losses in
our foreign operations taxed at statutory tax rates different than 21 percent
and foreign income subject to U.S. taxation.

For the year ended December 31, 2018, the effective tax rate on income from continuing operations was 59.9 percent. The effective tax rate on income from continuing operations differs from the statutory tax rate of 21 percent primarily due to:

?tax charges of:

-$83 million net charge primarily related to the accrual of IRS interest (including interest related to uncertain tax positions),

-$62 million measurement period adjustment related to the deemed repatriation tax,

-$44 million associated with the effect of foreign operations,

-$21 million of additional U.S. taxes imposed on income of our foreign subsidiaries under international provisions of the Tax Act,

-$21 million valuation allowance activity related to certain foreign subsidiaries and state jurisdictions, and

-$29 million of non-deductible transfer pricing charges;

?partially offset by tax benefits of:



-$72 million of reclassifications from accumulated other comprehensive income to
income from continuing operations related to the disposal of available for sale
securities,

-$37 million of tax exempt income, and

-$13 million of excess tax deductions related to share based compensation payments recorded through the income statement.



The effect of foreign operations is primarily related to income and losses in
our foreign operations taxed at statutory tax rates different than 21 percent
and foreign income subject to U.S. taxation.

For additional information see Note 22 to the Consolidated Financial Statements.

                                                         AIG | 2020 Form 10-K 83


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                                            ITEM 7 | Business Segment Operations



Business Segment Operations

Our business operations consist of General Insurance, Life and Retirement and Other Operations.

General Insurance consists of two operating segments: North America and International. Life and Retirement consists of four operating segments: Individual Retirement, Group Retirement, Life Insurance and Institutional Markets. Other Operations is primarily comprised of corporate, our institutional asset management business and consolidation and eliminations.

On October 26, 2020, AIG announced its intention to separate its Life and Retirement business from AIG.



In the fourth quarter of 2020, AIG's chief operating decision makers modified
their view of AIG's businesses and how they allocate resources and assess
performance. The new operating structure no longer includes a Legacy segment.
AIG now reports the results of its businesses through three segments - General
Insurance, Life and Retirement and Other Operations. Prior periods were revised
to conform to the current period presentation. See Note 3 to the Consolidated
Financial Statements for further information on our segment changes.

The following table summarizes Adjusted pre-tax income (loss) from our business segment operations. See also Note 3 to the Consolidated Financial Statements.



Years Ended December 31,
(in millions)                                     2020      2019      2018
General Insurance
North America - Underwriting loss            $ (1,301) $   (365) $ (2,430)
International - Underwriting income (loss)         277       454     (707)
General Insurance Net investment income          2,925     3,444     2,843
General Insurance                            $   1,901 $   3,533 $   (294)
Life and Retirement
Individual Retirement                            1,938     1,977     1,678
Group Retirement                                 1,013       937       936
Life Insurance                                     142       331       472
Institutional Markets                              438       308       257
Life and Retirement                              3,531     3,553     3,343
Other Operations                               (1,963)   (1,312)   (1,489)
Consolidation and eliminations                   (466)     (304)        39
Adjusted pre-tax income                      $   3,003 $   5,470 $   1,599




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                        ITEM 7 | Business Segment Operations | General Insurance





General Insurance

General Insurance is managed by our geographic markets of North America and International. Our global presence is reflected in our multinational capabilities to provide our Commercial Lines and Personal Insurance products within these geographic markets.

PRODUCTS AND DISTRIBUTION


     [[Image Removed: Picture 143]]           [[Image Removed: Picture 

151]]


Liability: Products include general liability, environmental, commercial
automobile liability, workers' compensation, excess casualty and crisis management
insurance products. Casualty also includes risk- sharing and other customized
structured programs for large corporate and multinational customers.
Financial Lines: Products include professional liability insurance for a range of
businesses and risks, including directors and officers, mergers and acquisitions,
fidelity, employment practices, fiduciary liability, cyber risk, kidnap and
ransom, and errors and omissions insurance.
Property: Products include commercial and industrial property insurance products
and services that cover exposures to man-made and natural disasters, including
business interruption.
Global Specialty: Products include aerospace, political risk, trade credit,
portfolio solutions, energy-related property insurance products, marine and crop
insurance.
Personal Lines: Products include personal auto and property in selected markets
and insurance for high net worth individuals offered through AIG's Private Client
Group (PCG) in the U.S. that covers auto, homeowners, umbrella, yacht, fine art
and collections. In addition, we offer extended warranty insurance and services
covering electronics, appliances, and HVAC.
Accident & Health: Products include voluntary and sponsor-paid personal accident
and supplemental health products for individuals, employees, associations and
other organizations, as well as a broad range of travel insurance products and
services for leisure and business travelers.


General Insurance products in North America and International markets are
distributed through various channels, including captive and independent agents,
brokers, affinity partners, airlines and travel agents, and retailers. Our
distribution network is aided by our competitive position to write
multiple-national and cross-border risks in both Commercial Lines and Personal
Insurance.

BUSINESS STRATEGY

Profitable Growth: Deploy capital efficiently to act opportunistically and optimize diversity within the portfolio to grow in profitable lines, geographies and customer segments. Look to inorganic growth opportunities in profitable markets and segments to expand our capabilities and footprint.



Reinsurance Optimization: Strategically partner with reinsurers to reduce
exposure to losses arising from frequency of large catastrophic events and the
severity from individual risk losses. We strive to optimize our reinsurance
program to manage volatility and protect the balance sheet from tail events and
unpredictable net losses in support of our profitable growth objectives.

Underwriting Excellence: Empower and increase accountability of the underwriter
and continue to integrate underwriting, claims and actuarial to enable better
decision making. Focus on enhancing risk selection, driving consistent
underwriting best practices and building robust monitoring standards to improve
underwriting results.

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                        ITEM 7 | Business Segment Operations | General Insurance



COMPETITION and challenges

Operating in a highly competitive industry, General Insurance competes against
several hundred companies, specialty insurance organizations, mutual companies
and other underwriting organizations in the U.S. In international markets, we
compete for business with the foreign insurance operations of large global
insurance groups and local companies in specific market areas and product types.
Insurance companies compete through a combination of risk acceptance criteria,
product pricing, service and terms and conditions. General Insurance seeks to
distinguish itself in the insurance industry primarily based on its
well-established brand, global franchise, multinational capabilities, financial
and capital strength, innovative products, claims expertise to handle complex
claims, expertise in providing specialized coverages and customer service.

We serve our business and individual customers on a global basis - from the largest multinational corporations to local businesses and individuals. Our clients benefit from our substantial underwriting expertise.

Our challenges include:

?long-tail Commercial Lines exposures that create added challenges to pricing and risk management;

?over-capacity in certain lines of business that creates downward market pressure on pricing;

?tort environment volatility in certain jurisdictions and lines of business; and

?volatility in claims arising from natural and man-made catastrophes, including public health events, such as the COVID-19 crisis.

OUTLOOK-INDUSTRY AND ECONOMIC FACTORS

Below is a discussion of the industry and economic factors impacting our operating segments:



The ultimate impact of COVID-19 continues to evolve and will depend upon the
scope, severity and duration of the crisis as well as the actions taken by
governments, legislative bodies or regulators and other third parties in
response, all of which are subject to continuing uncertainty. The results for
2020 include COVID-19 related impacts to both our premium volume and our
estimates for catastrophe losses. COVID-19 has driven a material reduction in
our revenues in 2020, particularly within the Travel line of business (given the
travel restrictions imposed as a result of COVID-19 and the global slowdown) and
other lines to a lesser degree. The recessionary impact of COVID-19 has and
continues to adversely affect our clients, particularly in certain industry
segments where demand and exposures dropped significantly and is likely to
remain challenging for a period of time, even after the COVID-19 crisis
subsides. The ultimate impact of COVID-19 on our business will depend upon the
speed at which government mandated safety precautions can be lifted (and the
impact of any future shutdowns), the distribution and effectiveness of
vaccinations, and the manner and speed with which economic activity rebounds.
Although we have seen some benefit in claims experience in lines where economic
and social activities have been suppressed (e.g. Personal Auto), this continues
to be partly offset by requirements for premium refunds in those lines. The
regulatory approach to the crisis and impact on the insurance industry is still
developing and its ultimate impact remains uncertain.

General Insurance - North America



In recent periods Commercial Lines have seen growing market support for rate
increases in challenged businesses where major carriers are reducing risk
appetite and exhibiting increasing market discipline. As a result, multiple
markets are now experiencing rate increases. We are seeing rate increases across
U.S. Financial Lines and Liability lines of business (outside of Workers'
Compensation), with a common driver being higher industry-wide claims severity
trends, as well as within our Property portfolio. We continue to achieve
positive rate increases across a number of lines and classes of business as a
result of our disciplined underwriting strategy and focus on risk selection.
Despite the higher rates, our retention of business remains in line with recent
years and in certain instances has increased. These retention rates are often
coupled with an exposure limit management strategy to reduce volatility within
the portfolio. We continue to proactively identify businesses to grow in light
of evolving market conditions using a portfolio management approach.

Personal Insurance growth prospects are supported by the need for full life
cycle products and coverage, increases in personal wealth accumulation, and
awareness of insurance protection and risk management. We compete in the high
net worth market, accident and health insurance, travel insurance, and warranty
services and will continue to expand our innovative products and services to
distribution partners and clients.

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                        ITEM 7 | Business Segment Operations | General Insurance

General Insurance - International



We believe our global presence provides Commercial Lines and Personal Insurance
a distinct competitive advantage, as the demand for multinational cross-border
coverage and services increases due to the growing number of international
customers, while giving us the ability to respond quickly to local market
conditions and build client relationships.

The Commercial Lines business is showing signs of change, with capacity reducing
and the tightening of terms and conditions. We are continuing to grow our most
profitable lines of business and diversify our portfolio across all regions by
expanding into new product lines (e.g., cyber), new client types (e.g., middle
market) and new distribution channels (e.g., digital and national brokers) while
remaining a market leader in key developed and developing markets. Overall,
Commercial Lines are showing positive rate increases, particularly in our Global
Specialty, Financial Lines and Property portfolio and across international
markets where market events or withdrawal of capability and capacity have
favorably impacted pricing. We are maintaining our underwriting discipline,
reducing gross and net limits, increasing use of reinsurance to reduce
volatility, as well as continuing our risk selection strategy to improve
profitability.

Personal Insurance focuses on individual customers, as well as group and corporate clients. Although market competition within Personal Insurance has increased, we continue to benefit from the underwriting quality, portfolio diversity, and generally low volatility of the short-tailed risk in these business lines, although some product classes are exposed to catastrophe losses.



General insurance RESULTS

Years Ended December 31,                                                   Percentage Change
(in millions)                             2020     2019      2018   2020 vs. 2019   2019 vs. 2018
Underwriting results:
Net premiums written                 $  22,959 $ 25,092 $  26,407             (9) %           (5) %
Decrease in unearned premiums(a)           703    1,346     1,098            (48)              23
Net premiums earned                     23,662   26,438    27,505            (11)             (4)
Losses and loss adjustment expenses
incurred(b)                             16,803   17,246    20,824             (3)            (17)
Acquisition expenses:
Amortization of deferred policy
acquisition costs                        3,538    4,482     4,596            (21)             (2)
Other acquisition expenses               1,283    1,292     1,385             (1)             (7)
Total acquisition expenses               4,821    5,774     5,981            (17)             (3)
General operating expenses               3,062    3,329     3,837             (8)            (13)
Underwriting income (loss)             (1,024)       89   (3,137)              NM              NM
Net investment income                    2,925    3,444     2,843            (15)              21

Adjusted pre-tax income (loss) $ 1,901 $ 3,533 $ (294)

 (46) %            NM %


Loss ratio(b)                            71.0    65.2     75.7         5.8      (10.5)
Acquisition ratio                        20.4    21.8     21.7       (1.4)         0.1

General operating expense ratio 12.9 12.6 14.0 0.3


     (1.4)
Expense ratio                            33.3    34.4     35.7       (1.1)       (1.3)
Combined ratio(b)                       104.3    99.6    111.4         4.7      (11.8)
Adjustments for accident year loss
ratio, as adjusted
and accident year combined ratio, as
adjusted:
Catastrophe losses and reinstatement
premiums                               (10.3)   (4.8)   (10.5)       (5.5)  

5.7


Prior year development, net of
(additional) return
premium on loss sensitive business        0.1     1.1    (1.5)       (1.0)  

2.6


Adjustment for ceded premiums under
reinsurance
contracts related to prior accident
years and other                             -     0.1      0.3          NM  

(0.2)


Accident year loss ratio, as
adjusted                                 60.8    61.6     64.0       (0.8)  

(2.4)


Accident year combined ratio, as
adjusted                                 94.1    96.0     99.7       (1.9)  

(3.7)

(a)In 2018, the underwriting loss included an additional $115 million of net premium earned for multi-year policies related to earlier accident years.



(b)Consistent with our definition of APTI, excludes net loss reserve discount
and the portion of favorable or unfavorable prior year reserve development for
which we have ceded the risk under retroactive reinsurance agreements and
related changes in amortization of the deferred gain.

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                        ITEM 7 | Business Segment Operations | General Insurance

The following table presents General Insurance net premiums written by operating segment, showing change on both reported and constant dollar basis:



Years Ended
December 31,                                        Percentage Change in    

Percentage Change in

U.S. dollars                    Original Currency

(in millions) 2020 2019 2018 2020 vs. 2019 2019 vs. 2018 2020 vs. 2019 2019 vs. 2018 North America $ 9,784 $ 11,490 $ 10,994

            (15) %             5 %            (15) %             5 %
International(a)    13,175   13,602   15,413             (3)            (12)               (3)            (10)
Total net
premiums written  $ 22,959 $ 25,092 $ 26,407             (9) %           (5) %             (9) %           (4) %


(a)As a result of the merger of AIU Insurance Company, Ltd. (AIUI Japan) and
Fuji Fire and Marine Insurance Company (Fuji), Fuji's fiscal reporting period
was conformed to that of AIUI Japan (Japan Merger Impact). Therefore, 2018
included approximately $300 million for two additional months of Net premiums
written.

The following tables present General Insurance accident year catastrophes by geography(a) and number of events:



Catastrophes(b)

                                    # of         North
(in millions)                     Events       America   International   Total
Year Ended December 31, 2020
Flooding and rainstorms                4     $      27 $            64 $    91
Windstorms and hailstorms             14           759             195     954
Wildfires                            N/A (c)       145               2     147
Earthquakes                            2            35              12      47
COVID-19                             N/A (d)       703             390   1,093
Civil unrest                           1            68              28      96
Reinstatement premiums                            (11)              25      14
Total catastrophe-related charges     21     $   1,726 $           716 $ 2,442
Year Ended December 31, 2019
Flooding and rainstorms                3     $      20 $            13 $    33
Windstorms and hailstorms             26           749             384   1,133
Wildfire                               3            58              10      68
Civil unrest                           2             -              23      23
Reinstatement premiums                            (14)              35      21
Total catastrophe-related charges     34     $     813 $           465 $ 1,278
Year Ended December 31, 2018
Flooding and rainstorms                3     $      16 $           154 $   170
Windstorms and hailstorms             23         1,135             779   1,914
Wildfire                               5           708               8     716
Earthquakes                            3            20              81     101
Volcanic eruptions                     1            16               2      18
Reinstatement premiums                 -          (32)             (2)    (34)

Total catastrophe-related charges 35 $ 1,863 $ 1,022 $ 2,885




(a)Geography: North America primarily includes insurance businesses in the
United States, Canada, Bermuda, and our global reinsurance business, AIG Re.
International includes regional insurance businesses in Japan, the United
Kingdom, Europe, Middle East and Africa (EMEA region), Asia Pacific, Latin
America and Caribbean, and China. International also includes the results of
Talbot Holdings, Ltd. as well as AIG's global specialty business.

(b)Natural catastrophe losses are generally weather or seismic events having a
net impact on AIG in excess of $10 million each and man-made catastrophe losses,
such as terrorism and civil disorders that exceed the $10 million threshold.

(c)As the losses related to the wildfires continue to evolve given their geographical dispersion, the number of events is yet to be determined.

(d)As COVID-19 continues to evolve and affects many lines of business, the number of events is yet to be determined.

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                        ITEM 7 | Business Segment Operations | General Insurance



North America Results

Years Ended December 31,                                                   Percentage Change
(in millions)                             2020     2019      2018   2020 vs. 2019   2019 vs. 2018
Underwriting results:
Net premiums written                 $   9,784 $ 11,490 $  10,994            (15) %             5 %
Decrease in unearned premiums(a)           518      646       821            (20)            (21)
Net premiums earned                     10,302   12,136    11,815            (15)               3
Losses and loss adjustment expenses
incurred(b)                              8,720    8,867    10,641             (2)            (17)
Acquisition expenses:
Amortization of deferred policy
acquisition costs                        1,365    1,923     1,744            (29)              10
Other acquisition expenses                 359      478       512            (25)             (7)
Total acquisition expenses               1,724    2,401     2,256            (28)               6
General operating expenses               1,159    1,233     1,348             (6)             (9)
Underwriting loss                    $ (1,301) $  (365) $ (2,430)           (256) %            85 %


Loss ratio(b)                            84.6    73.1     90.1        11.5      (17.0)
Acquisition ratio                        16.7    19.8     19.1       (3.1)         0.7

General operating expense ratio 11.3 10.2 11.4 1.1


     (1.2)
Expense ratio                            28.0    30.0     30.5       (2.0)       (0.5)
Combined ratio(b)                       112.6   103.1    120.6         9.5      (17.5)
Adjustments for accident year loss
ratio, as adjusted
and accident year combined ratio, as
adjusted:
Catastrophe losses and reinstatement
premiums                               (16.7)   (6.8)   (15.9)       (9.9)  

9.1


Prior year development, net of
(additional) return
premium on loss sensitive business        1.2     1.0    (4.4)         0.2  

5.4


Adjustment for ceded premiums under
reinsurance
contracts related to prior accident
years and other                         (0.1)     0.2      0.8       (0.3)  

(0.6)


Accident year loss ratio, as
adjusted                                 69.0    67.5     70.6         1.5  

(3.1)


Accident year combined ratio, as
adjusted                                 97.0    97.5    101.1       (0.5)  

(3.6)

(a)In 2018, the underwriting loss included an additional $115 million of net premium earned for multi-year policies related to earlier accident years.



(b)Consistent with our definition of APTI, excludes net loss reserve discount
and the portion of favorable or unfavorable prior year reserve development for
which we have ceded the risk under retroactive reinsurance agreements and
related changes in amortization of the deferred gain.

Business and Financial Highlights

The North America General Insurance business continues to make progress in
strengthening our underwriting, actively managing our portfolio to improve
business mix and articulating our revised risk appetite to the marketplace. We
are leading the industry across multiple lines in terms of driving rate momentum
while simultaneously increasing the level of business retained in targeted
lines. As we see increasing disruption in the marketplace, we are well placed to
capitalize on opportunities, including within our excess and surplus business
which is seeing an increase in submission flow and achieving significant rate
improvement.

During the second quarter of 2020, AIG entered into a series of quota share reinsurance agreements, including with Lloyd's Syndicate 2019, a Lloyd's syndicate managed by Talbot, to reinsure risks related to PCG. These transactions further AIG's continued optimization of its General Insurance portfolio, create additional products for clients and diversify AIG's capital base.



The underwriting loss increased in 2020 compared to the prior year, primarily
due to the impact of COVID-19 on catastrophe losses and a higher accident year
loss ratio, which resulted from a combination of an adverse effect from changes
in business mix partially offset by a benefit from rate increases in Commercial
Lines, partially offset by related lower acquisition expenses, higher favorable
prior year loss reserve development and lower general operating expenses due to
ongoing expense discipline.

Net premiums written decreased in the year ended December 31, 2020 compared to
the prior year primarily due to the new quota share reinsurance agreements
related to PCG, which includes cessions to the newly launched Syndicate 2019,
and the impact of COVID-19 most notably in Travel, partially offset by business
growth and strong rate driven increases across Commercial Lines.

For a discussion of Reinsurance Activities see MD&A - Enterprise Risk
Management.

                                                         AIG | 2020 Form 10-K 89


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                        ITEM 7 | Business Segment Operations | General Insurance



North America Underwriting Loss
(in millions)
 [[Image Removed: Chart 3]]  2020 and 2019 Comparison
                             Underwriting loss increased primarily due to:
                             •higher catastrophe losses primarily due to the
                             impact of COVID-19, windstorms and hailstorms,
                             wildfires, civil unrest and other events; and
                             •higher accident year loss ratio, which is a
                             combination of an adverse effect from changes in
                             business mix partially offset by a benefit from rate
                             increases in Commercial Lines and underwriting
                             actions.
                             These increases were partially offset by:
                             •lower acquisition expenses primarily driven by
                             changes in business mix including the impact of
                             COVID-19 as well as new quota share reinsurance
                             agreements;
                             •higher favorable prior year loss reserve
                             development; and
                             •lower general operating expense reflecting ongoing
                             expense discipline.






North America Underwriting Loss
(in millions)
 [[Image Removed: Chart 6]]  2019 and 2018 Comparison
                             Underwriting loss decreased primarily due to:
                             •significantly lower catastrophe losses;
                             •favorable prior year loss reserve development in
                             2019 compared to unfavorable loss reserve
                             development in 2018;
                             •the lower accident year loss ratio, as adjusted
                             primarily driven by a change in business mix
                             including the Validus and Glatfelter acquisitions,
                             improved new business and renewal terms, reduced net
                             severity of loss events and changes in 2019
                             reinsurance programs which have reduced volatility;
                             and
                             •lower general operating expenses as a result of
                             ongoing expense reduction initiatives.




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                        ITEM 7 | Business Segment Operations | General Insurance



North America Net Premiums Written
(in millions)
 [[Image Removed: Chart 1]]   2020 and 2019 Comparison
                              Net premiums written decreased primarily due to:
                              •higher ceded premiums due to the new series of
                              quota share reinsurance agreements to reinsurance
                              risks related to PCG;
                              •the impact of COVID-19 most notably in Travel;
                              and
                              •underwriting actions taken to improve the
                              portfolio.
                              These decreases were partially offset by:
                              •growth in assumed reinsurance business, as well
                              as strong rate driven increases and retention
                              across Commercial Lines.




North America Net Premiums Written
(in millions)
 [[Image Removed: Chart 16]]  2019 and 2018 Comparison
                              Net premiums written increased primarily due to
                              the inclusion of the Validus and Glatfelter
                              acquisitions as well as growth within the Validus
                              business.
                              This increase was partially offset by:
                              •lower production primarily due to underwriting
                              actions taken to strengthen our portfolio and to
                              maintain pricing discipline; and
                              •higher ceded premiums due to the changes in 2019
                              reinsurance programs.




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                        ITEM 7 | Business Segment Operations | General Insurance



North America Combined Ratios
[[Image Removed: Chart 4]]  2020 and 2019 Comparison
                            The increase in the combined ratio reflected an
                            increase in the loss ratio partially offset by a
                            decrease in the expense ratio.
                            The increase in the loss ratio reflected:
                            •higher catastrophe losses primarily due to the
                            impact of COVID-19, wildfires, civil unrest and
                            other events; and
                            •higher accident year loss ratio, as adjusted,
                            driven by changes in North America personal
                            insurance business mix, partially offset by a
                            benefit from rate increases in Commercial Lines and
                            underwriting actions.
                            The decrease in the expense ratio reflected:
                            •lower acquisition ratio primarily driven by changes
                            in business mix including the impact of COVID-19 as
                            well as new quota share reinsurance agreements; and
                            •higher general expense ratio primarily due to lower
                            premiums partially offset by ongoing expense
                            discipline.




North America Combined Ratios
[[Image Removed: Chart 3]]  2019 and 2018 Comparison
                            The decrease in the combined ratio reflected a
                            decrease in both the loss ratio and the expense
                            ratio.
                            The decrease in the loss ratio reflected:
                            •significantly lower catastrophe losses;
                            •favorable prior year loss reserve development
                            compared to unfavorable loss reserve development in
                            the prior year; and
                            •lower accident year loss ratio, as adjusted,
                            primarily driven by a change in business mix
                            including the Validus and Glatfelter acquisitions,
                            improved new business and renewal terms, reduced net
                            severity of loss events and changes in 2019
                            reinsurance programs which have reduced volatility.
                            The decrease in the expense ratio reflected lower
                            general operating expense ratio driven by ongoing
                            expense reduction initiatives.


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                        ITEM 7 | Business Segment Operations | General Insurance



International Results

Years Ended December 31,                                                 Percentage Change
(in millions)                            2020     2019     2018   2020 vs. 2019   2019 vs. 2018
Underwriting results:
Net premiums written                 $ 13,175 $ 13,602 $ 15,413             (3) %          (12) %
Decrease in unearned premiums             185      700      277            (74)             153
Net premiums earned                    13,360   14,302   15,690             (7)             (9)
Losses and loss adjustment expenses
incurred                                8,083    8,379   10,183             (4)            (18)
Acquisition expenses:
Amortization of deferred policy
acquisition costs                       2,173    2,559    2,852            (15)            (10)
Other acquisition expenses                924      814      873              14             (7)
Total acquisition expenses              3,097    3,373    3,725             (8)             (9)
General operating expenses              1,903    2,096    2,489             (9)            (16)
Underwriting income (loss)           $    277 $    454 $  (707)            (39) %            NM %


Loss ratio                              60.5    58.6    64.9         1.9       (6.3)
Acquisition ratio                       23.2    23.6    23.7       (0.4)       (0.1)

General operating expense ratio 14.2 14.7 15.9 (0.5)


   (1.2)
Expense ratio                           37.4    38.3    39.6       (0.9)       (1.3)
Combined ratio                          97.9    96.9   104.5         1.0       (7.6)
Adjustments for accident year loss
ratio, as adjusted
and accident year combined ratio, as
adjusted:
Catastrophe losses and reinstatement
premiums                               (5.3)   (3.2)   (6.5)       (2.1)    

3.3


Prior year development, net of
(additional) return
premium on loss sensitive business     (0.7)     1.1     0.6       (1.8)    

0.5


Adjustment for ceded premiums under
reinsurance
contracts related to prior accident
years                                      -     0.1       -          NM    

0.1


Accident year loss ratio, as
adjusted                                54.5    56.6    59.0       (2.1)    

(2.4)


Accident year combined ratio, as
adjusted                                91.9    94.9    98.6       (3.0)    

(3.7)




(a)As a result of the Japan Merger Impact, 2018 includes two additional months
of operating earnings increasing Net premiums written, Net premiums earned,
Losses and loss adjustment expenses incurred, and Underwriting income (loss) by
approximately $300 million, $300 million, $200 million and $15 million,
respectively.

Business and Financial Highlights



The International General Insurance business is focused on underwriting profits
and improved efficiency, further improving underwriting margins, and growing
profitably in businesses and geographies that support our growth strategy.

Underwriting income decreased in 2020 compared to the prior year, primarily due
to the impact of COVID-19 on catastrophe losses, unfavorable prior year loss
reserve development principally in Financial Lines as compared to favorable
prior year loss reserve development in Global Specialty and Personal Auto in the
prior year, partially offset by lower accident year loss ratio, as adjusted and
lower general operating expenses.

Net premiums written, excluding the impact of foreign exchange, decreased in the
year ended December 31, 2020 compared to the prior year, primarily due to the
impact of COVID-19, higher ceded premiums due to changes in the 2020 reinsurance
program and lower premiums from run-off business partially offset by business
growth and rate increases in Commercial Lines.



For a discussion of Reinsurance Activities see Enterprise Risk Management.





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                        ITEM 7 | Business Segment Operations | General Insurance



International Underwriting Income
(in millions)
[[Image Removed: Chart 5]] 2020 and 2019 Comparison
                           Underwriting income decreased primarily due to:
                           •impact of COVID-19 on catastrophe losses; and
                           •unfavorable prior year loss reserve development
                           principally in Financial Lines compared to favorable
                           prior year loss reserve development in Global
                           Specialty and Personal Auto in the prior year.
                           These increases were partially offset by:
                           •lower accident year loss ratio, as adjusted
                           primarily driven by strong premium rate increases in
                           Commercial Lines, benefits from underwriting actions
                           and better risk selection; and
                           •lower general operating expenses reflecting ongoing
                           expense discipline.







International Underwriting Income (Loss)
(in millions)
[[Image Removed: Chart 3]] 2019 and 2018 Comparison
                           Underwriting income in 2019 compared to underwriting
                           loss in 2018 primarily reflected:
                           •lower catastrophe losses;
                           •lower general operating expense driven by the Japan
                           Merger Impact in 2018 and ongoing expense reduction
                           initiatives;
                           •lower accident year loss ratio, as adjusted
                           primarily driven by reduced exposure to severe loss
                           events;
                           •inclusion of the Validus acquisition; and
                           •higher favorable prior year loss reserve
                           development.





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                        ITEM 7 | Business Segment Operations | General Insurance



International Net Premiums Written
(in millions)
  [[Image Removed: Chart 8]]   2020 and 2019 Comparison
                               Net premiums written, excluding the impact of
                               foreign exchange, decreased due to:
                               •the impact of COVID-19, most notably in Travel
                               as well as certain other Personal and Commercial
                               Lines;
                               •higher ceded premiums due to changes in 2020
                               reinsurance program; and
                               •lower premiums from portfolios in run-off.
                               These decreases were partially offset by:
                               •rate increases across most Commercial Lines, in
                               particular Financial Lines and Global Specialty;
                               and
                               •growth in Warranty.




International Net Premiums Written
(in millions)
  [[Image Removed: Chart 3]]   2019 and 2018 Comparison
                               Net premiums written, excluding the impact of
                               foreign exchange, decreased due to:
                               •lower Accident & Health business in Asia
                               Pacific;
                               •lower production primarily due to underwriting
                               actions taken to strengthen our portfolio and to
                               maintain pricing discipline, partially offset by
                               profitable business growth across lines and
                               geographies;
                               •the Japan Merger Impact in 2018; and
                               •higher ceded premiums due to changes in the 2019
                               reinsurance program.
                               These decreases were partially offset by:
                               •inclusion of the Validus acquisition.







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                        ITEM 7 | Business Segment Operations | General Insurance



International Combined Ratios
[[Image Removed: Chart 4]]  2020 and 2019 Comparison
                            The increase in the combined ratio reflected an
                            increase in the loss ratio partially offset by a
                            decrease in the expense ratio.
                            The increase in the loss ratio reflected:
                            •the impact of COVID-19 on catastrophe losses; and
                            •unfavorable prior year loss reserve development
                            principally in Financial Lines compared to favorable
                            prior year loss reserve development in Global
                            Specialty and Personal Auto in the prior year.
                            These increases were partially offset by lower
                            accident year loss ratio, as adjusted primarily
                            driven by strong premium rate increases in
                            Commercial Lines, benefits from underwriting actions
                            and better risk selection.
                            The decrease in the expense ratio reflected lower
                            general operating expenses due to ongoing expense
                            discipline and a lower acquisition ratio primarily
                            driven by change in business mix.




International Combined Ratios
[[Image Removed: Chart 5]]  2019 and 2018 Comparison
                            The decrease in the combined ratio reflected a
                            decrease in both the loss ratio and the expense
                            ratio.
                            This decrease in the loss ratio was primarily driven
                            by:
                            •significantly lower catastrophe losses; and
                            •lower accident year loss ratio, as adjusted
                            primarily driven by reduced exposure to severe loss
                            events.
                            This decrease in the expense ratio reflected a lower
                            general operating expense ratio driven by ongoing
                            expense reduction initiatives.





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                      ITEM 7 | Business Segment Operations | Life and Retirement



,

Life and Retirement


Life and Retirement consists of four operating segments: Individual Retirement,
Group Retirement, Life Insurance and Institutional Markets. We offer a broad
portfolio of products in the U.S. through a multichannel distribution network
and life and health products in the UK and Ireland.

PRODUCTS AND DISTRIBUTION


                              Variable Annuities: Products include variable 

annuities that offer a


                              combination of growth potential, death 

benefit features and income


                              protection features. Variable annuities are distributed primarily
                              through banks, wirehouses, and regional and independent
                              broker-dealers.
                              Index Annuities: Products include fixed index annuities that provide
                              growth potential based in part on the

performance of a market index


                              as well as optional living guaranteed 

features that provide lifetime


                              income protection. Fixed index annuities are 

distributed primarily


                              through banks, broker-dealers, independent marketing organizations
[[Image Removed: Picture 2]]  and independent insurance agents.
                              Fixed Annuities: Products include single premium fixed annuities,
                              immediate annuities and deferred income annuities. Certain fixed
                              deferred annuity products offer optional

income protection features.


                              The fixed annuities product line maintains an 

industry-leading


                              position in the U.S. bank distribution 

channel by designing products


                              collaboratively with banks and offering an efficient and flexible
                              administration platform.
                              Retail Mutual Funds: Includes our mutual fund offerings and related
                              administration and servicing operations. Retail Mutual Funds are
                              distributed primarily through broker-dealers.
                              Group Retirement: Products and services consist of group mutual
                              funds, group annuities, individual annuity and investment products,
                              financial planning and advisory services, and plan administrative
                              and compliance services.
                              In March 2019, the products and services marketed by The Variable
                              Annuity Life Insurance Company were rebranded

under the AIG [[Image Removed: Picture 3]] Retirement Services name to allow the business to fully leverage the


                              strength and scale of the AIG brand. Legal entity names, however,
                              remain unchanged: The Variable Annuity Life Insurance Company and
                              its subsidiaries, VALIC Financial Advisors, Inc. and VALIC
                              Retirement Services Company.
                              AIG Retirement Services career financial advisors and independent
                              financial advisors provide retirement plan participants with
                              enrollment support and comprehensive

financial planning services.


                              Life Insurance: In the U.S., products 

primarily include term life


                              and universal life insurance distributed through independent
[[Image Removed: Picture 11]] marketing organizations, independent insurance agents, financial
                              advisors and direct marketing. International operations include the
                              distribution of life and health products in the UK and Ireland.
                              Institutional Markets: Products primarily include stable value wrap
                              products, structured settlement and pension risk transfer annuities
                              (direct and assumed reinsurance), corporate- and bank-owned life
[[Image Removed: Picture 12]] insurance, high net worth products and guaranteed investment
                              contracts (GICs). Institutional Markets products are primarily
                              distributed through specialized marketing and consulting firms and
                              structured settlement brokers.


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                      ITEM 7 | Business Segment Operations | Life and Retirement



Federal Home Loan Bank (FHLB) Funding Agreements are issued through our
Individual Retirement, Group Retirement and Institutional Markets operating
segments. Funding agreements are issued by our U.S. Life and Retirement
companies to FHLBs in their respective districts at fixed or floating rates over
specified periods, which can be prepaid at our discretion. Proceeds are
generally invested in fixed income securities and other suitable investments to
generate spread income. These investment contracts do not have mortality or
morbidity risk and are similar to GICs.

BUSINESS STRATEGY



Deliver client-centric solutions through our unique franchise by bringing
together a broad portfolio of life insurance, retirement and institutional
products offered through an extensive, multichannel distribution network. Life
and Retirement focuses on ease of doing business, offering valuable solutions,
and expanding and deepening its distribution relationships across multiple
channels.

Position market leading businesses to serve growing needs by continually enhancing product solutions, service delivery and digital capabilities while using data and analytics in an innovative manner to improve customer experience.

Individual Retirement will continue Group Retirement continues to

to capitalize on the opportunity to enhance its technology platform to

meet consumer demand for guaranteed improve the customer experience for

income by maintaining innovative plan sponsors and individual

variable and index annuity products, participants. AIG Retirement


  while also managing risk from            Services' (formerly VALIC)
  guarantee features through               self-service tools paired with 

its

risk-mitigating product design and career financial advisors provide a

well-developed economic hedging compelling service platform. Group


  capabilities.                            Retirement's strategy also 

involves

Our fixed annuity products provide providing financial planning

diversity in our annuity product services for its clients and meeting


  suite by offering stable returns for     their need for income in retirement.
  retirement savings.                      In this advisory role, Group
                                           Retirement's clients may invest in
                                           assets in which AIG or a third-party
                                           is custodian.

Life Insurance in the U.S. will Institutional Markets continues to

continue to position itself for grow its assets under management

growth and changing market dynamics across multiple product lines,


  while continuing to execute              including stable value wrap, 

GICs

strategies to enhance returns. Our and pension risk transfer annuities.

focus is on materializing success Our growth strategy is opportunistic

from a multi-year effort of building and allows us to pursue select


  state-of-the-art platforms and           transactions that meet our

underwriting innovations, which are risk-adjusted return requirements.


  expected to bring process
  improvements and cost efficiencies.
  In the UK, AIG Life Insurance will
  continue to focus on growing the
  business organically and through
  potential acquisition opportunities.



Enhance Operational Effectiveness by simplifying processes and operating
environments to increase competitiveness, improve service and product
capabilities and facilitate delivery of our target customer experience. We
continue to invest in technology to improve operating efficiency and ease of
doing business for our distribution partners and customers. We believe that
simplifying our operating models will enhance productivity and support further
profitable growth.

Manage our Balance Sheet through a rigorous approach to our products and portfolio. We match our product design and high quality investments with our asset and liability exposures to support our cash and liquidity needs under various operating scenarios.

Deliver Value Creation and Manage Capital by striving to deliver solid earnings
and returns on capital through disciplined pricing, sustainable underwriting
improvements, expense efficiency, and diversification of risk, while optimizing
capital allocation and efficiency within insurance entities to enhance return on
common equity.

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                      ITEM 7 | Business Segment Operations | Life and Retirement


COMPETITION and challenges



Life and Retirement operates in the highly competitive insurance and financial
services industry in the U.S. and select international markets, competing
against various financial services companies, including banks and other life
insurance and mutual fund companies. Competition is primarily based on product
pricing and design, distribution, financial strength, customer service and ease
of doing business.

Our business remains competitive due to its long-standing market leading positions, innovative products, distribution relationships across multiple channels, customer-focused service and strong financial ratings.

Our primary challenges include:

?a sustained low interest rate environment, which makes it difficult to profitably price new products and puts margin pressure on existing business due to lower reinvestment yields;



?increased competition in our primary markets, including aggressive pricing of
annuities by private equity-backed annuity writers, increased competition and
consolidation of employer groups in the group retirement planning market, and
competitors with different profitability targets in the pension risk transfer
space as well as other product lines;

?increasingly complex new and proposed regulatory requirements, which have affected industry growth and costs;

?upgrading our technology and underwriting processes while managing general operating expenses; and

?decreased premiums and deposits and adverse mortality experience due to COVID-19.

OUTLOOK-INDUSTRY AND ECONOMIC FACTORS

Below is a discussion of the industry and economic factors impacting our specific operating segments:



The impact of COVID-19 is evolving and will ultimately depend upon the scope,
severity and duration of the crisis as well as the actions taken by governments,
legislative bodies or regulators and other third parties in response, as well as
the distribution and effectiveness of vaccinations, all of which continue to be
subject to significant uncertainty at this time. The results for 2020 include
COVID-19 related impacts on a number of areas including but not limited to
DAC/SIA amortization, mortality, reserves and investment returns. During 2020,
we experienced significant decreases on our premiums and deposits primarily due
to distribution channel disruptions related to COVID-19 and low interest rates.
The regulatory approach to the crisis and impact on the insurance industry is
continuing to evolve and its ultimate impact remains uncertain.

On October 26, 2020, AIG announced its intention to separate its Life and
Retirement business from AIG. No decisions have yet been made regarding the
structure of the initial disposition of up to a 19.9% interest in the Life and
Retirement business. In addition, any separation transaction will be subject to
the satisfaction of various conditions and approvals, including approval by the
AIG Board of Directors, receipt of insurance and other required regulatory
approvals, and satisfaction of any applicable requirements of the SEC. No
assurance can be given regarding the form that a separation transaction may take
or the specific terms or timing thereof, or that a separation will in fact
occur.

For additional information please see Part I, Item 1A. Risk Factors - Business
and Operations - No assurances can be given that the separation of our Life and
Retirement business will occur or as to the specific terms or timing thereof. In
addition, the separation could cause the emergence or exacerbate the effects of
other risks to which AIG is exposed.

Individual Retirement



Increasing life expectancy and reduced expectations for traditional retirement
income from defined benefit programs and fixed income securities are leading
Americans to seek additional financial security as they approach retirement. The
strong demand for individual index and fixed deferred annuities with guaranteed
income features has attracted increased competition in this product space. In
response to the continued low interest rate environment, which has added
pressure to profit margins, we have developed guaranteed income benefits for
variable, fixed index, and fixed deferred annuities with margins that are less
sensitive to the level of interest rates.

Changes in the capital markets (interest rate environment, equity markets,
volatility) can have a significant impact on sales, surrender rates, investment
returns, guaranteed income features, and net investment spreads in the annuity
industry.

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                      ITEM 7 | Business Segment Operations | Life and Retirement



Group Retirement

Group Retirement competes in the defined contribution market under the AIG
Retirement Services brand. AIG Retirement Services is a leading retirement plan
provider in the U.S. for K-12 schools and school districts, higher education,
healthcare, government and other not-for-profit institutions. The defined
contribution market is a highly efficient and competitive market that requires
support for both plan sponsors and individual participants. To meet this
challenge, AIG Retirement Services is investing in a client-focused technology
platform to support improved compliance and self-service functionality. AIG
Retirement Services' model pairs self-service tools with its career financial
advisors who provide individual plan participants with enrollment support and
comprehensive financial planning services.

Changes in the interest rate and equity market environment can have a
significant impact on investment returns, fee income, advisory and other income,
guaranteed income features, and net investment spreads, and a moderate impact on
sales and surrender rates.

Life Insurance

Consumers have a significant need for life insurance, whether it is used for
income replacement for their surviving family, estate planning or wealth
transfer. Additionally, consumers use life insurance to provide living benefits
in case of chronic, critical or terminal illnesses, and to supplement retirement
income.

In response to consumer needs and a sustained low interest rate environment, our
Life Insurance product portfolio will continue to promote products with lower
long-duration interest rate risk and mitigate exposure to products that have
long-duration interest rate risk through sales levels and hedging strategies.

As life insurance ownership remains at historical lows in the U.S. and the UK,
efforts to expand the reach and increase the affordability of life insurance are
critical. The industry is investing in consumer-centric efforts to reduce
traditional barriers to securing life protection by simplifying the sales and
service experience. Digitally enabled processes and tools provide a fast,
friendly and simple path to life insurance protection.

Institutional Markets



Institutional Markets serves a variety of needs for corporate clients. Demand is
driven by a number of factors including the macroeconomic and regulatory
environment. We expect to see continued growth in the pension risk transfer
market (direct and assumed reinsurance) as corporate plan sponsors look to
transfer asset or liability, longevity, administrative and operational risks
associated with their defined benefit plans.

Changes in the interest rate environment can have a significant impact on investment returns and net investment spreads, as well as reduce the tax efficiency associated with institutional life insurance products, dampening organic growth opportunities.



For additional discussion of the impact of market interest rate movement on our
Life and Retirement business see Executive Summary - AIG's Outlook - Industry
and Economic Factors - Impact of Changes in the Interest Rate Environment.

life and retirement RESULTS

Years Ended December 31,                                                 Percentage Change
(in millions)                            2020     2019     2018   2020 vs. 2019   2019 vs. 2018
Revenues:
Premiums                             $  4,624 $  3,789 $  2,788              22 %            36 %
Policy fees                             2,874    2,923    2,701             (2)               8
Net investment income                   8,881    8,733    8,238               2               6
Advisory fee and other income             896      911      953             (2)             (4)
Total adjusted revenues                17,275   16,356   14,680               6              11
Benefits, losses and expenses:
Policyholder benefits and losses
incurred                                6,884    5,824    4,471              18              30
Interest credited to policyholder
account balances                        3,551    3,603    3,522             (1)               2
Amortization of deferred policy
acquisition costs                         632      672      700             (6)             (4)
General operating and other
expenses*                               2,522    2,542    2,478             (1)               3
Interest expense                          155      162      166             (4)             (2)
Total benefits, losses and expenses    13,744   12,803   11,337               7              13
Adjusted pre-tax income              $  3,531 $  3,553 $  3,343             (1) %             6 %

*Includes general operating expenses, non-deferrable commissions, other acquisition expenses, advisory fee expenses and other expenses.

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                      ITEM 7 | Business Segment Operations | Life and Retirement


For information on the impact of actuarial assumptions on our Life and Retirement results, see Insurance Reserves - Life and Annuity Reserves and DAC - Update of Actuarial Assumptions by Business Segment.

Our insurance companies generate significant revenues from investment activities. As a result, the operating segments in Life and Retirement are subject to variances in net investment income on the asset portfolios that support insurance liabilities and surplus.

For additional information on our investment strategy, asset-liability management process and invested asset composition see Investments.



Individual Retirement Results

Years Ended December 31,                                               Percentage Change
(in millions)                          2020    2019    2018   2020 vs. 2019     2019 vs. 2018
Revenues:
Premiums                            $   151 $   104 $    52              45 %             100 %
Policy fees                             861     811     804               6                 1
Net investment income                 4,131   4,122   3,821               -                 8
Advisory fee and other income           571     606     655             (6)               (7)
Benefits and expenses:
Policyholder benefits and losses
incurred                                397     409     261             (3)                57
Interest credited to policyholder
account balances                      1,751   1,726   1,677               1                 3
Amortization of deferred policy
acquisition costs                       590     449     630              31              (29)
Non deferrable insurance
commissions                             334     318     324               5               (2)
Advisory fee expenses                   205     219     238             (6)               (8)
General operating expenses              427     468     442             (9)                 6
Interest expense                         72      77      82             (6)               (6)
Adjusted pre-tax income (loss)      $ 1,938 $ 1,977 $ 1,678             (2) %              18 %
Fixed annuities base net investment
spread:
Base yield*                            4.16 %  4.54 %  4.60 %          (38) bps           (6) bps
Cost of funds                          2.63    2.68    2.65             (5)                 3
Fixed annuities base net investment
spread                                 1.53 %  1.86 %  1.95 %          (33) bps           (9) bps


*Includes returns from base portfolio including accretion and income (loss) from certain other invested assets.

Business and Financial Highlights



The market environment continues to reflect uncertainties in the annuity
business resulting from a sustained low interest rate environment as well as the
COVID-19 crisis. Interest rates declined in 2020 and remain at or near
historical lows. Premiums and deposits decreased in 2020 compared to the prior
year. Net flows decreased in 2020 compared to the prior year primarily due to
lower sales in fixed and index annuities and lower Retail Mutual Fund sales,
partially offset by lower surrenders and withdrawals. Excluding prior year
deposits from FHLB funding agreements, premiums and deposits increased in 2019
compared to 2018. Net flows in 2019 remained negative but improved compared to
2018 primarily due to higher deposits driven by increased fixed and index
annuities sales, offset by lower sales for the variable annuities and Retail
Mutual Funds.

Adjusted pre-tax income decreased in 2020 compared to the prior year, primarily
due to lower base net investment yield driven by lower interest rates resulting
in spread compression, lower gains on securities for which the fair value option
was elected, a higher net unfavorable adjustment from the review and update of
actuarial assumptions, in addition to DAC and reserve model adjustments compared
to the prior year. Partially offsetting these decreases were higher private
equity income, higher call and tender income and lower general operating
expenses. Adjusted pre-tax income increased in 2019 compared to 2018, primarily
driven by decreases in Variable Annuity DAC amortization and reserves due to
stronger equity market performances, growth in income from base portfolio due to
higher invested assets, higher gains on securities for which the fair value
option was elected, and prior year DAC and reserve model adjustments. Partially
offsetting these increases were lower Variable Annuity policy and advisory fee
income, net of expenses due to Variable Annuity and Retail Mutual Fund negative
net flows.

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                      ITEM 7 | Business Segment Operations | Life and Retirement



Individual Retirement Adjusted Pre-Tax Income
(in millions)
 [[Image Removed: Chart 3]]   2020 and 2019 Comparison
                              Adjusted pre-tax income decreased primarily due
                              to:
                              ?higher net unfavorable adjustment from the review
                              and update of actuarial assumptions compared to
                              the prior year, in addition to DAC and reserve
                              model adjustments.
                              Partially offsetting these decreases were:
                              ?higher net investment returns due to higher
                              private equity income, and higher call and tender
                              income, offset by lower base investment yield due
                              to lower interest rates resulting in spread
                              compression, and lower gains on securities for
                              which the fair value option was elected; and
                              ?lower general operating expenses primarily due to
                              lower travel and other employee related expenses.




Individual Retirement Adjusted Pre-Tax Income
(in millions)
 [[Image Removed: Chart 4]]   2019 and 2018 Comparison
                              Adjusted pre-tax income increased primarily due
                              to:
                              ?higher net investment returns including growth in
                              income from base net investment spread due to
                              higher invested assets, driven by increased sales,
                              higher gains on securities for which the fair
                              value option was elected, and income from an
                              initial public offering of a holding in the
                              private equity portfolio, partially offset by
                              lower affordable housing returns, and prior year
                              non-recurring payments on structured securities;
                              and
                              ?stronger equity market performance, which
                              contributed to decreases in Variable Annuity DAC
                              amortization and reserves, prior year DAC and
                              reserve model adjustment, and lower Fixed Annuity
                              DAC amortization due to lower surrenders,
                              partially offset by higher Index Annuity DAC
                              amortization and reserves driven by growth in
                              sales and DAC model adjustments.
                              Partially offsetting these increases were:
                              ?lower policy and advisory fee income net of
                              expenses due to negative Variable Annuity and
                              Retail Mutual Fund net flows and a decrease in
                              Variable Annuity and Retail Mutual Fund average
                              AUM related to the equity market decline at the
                              end of 2018.


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                      ITEM 7 | Business Segment Operations | Life and Retirement


Individual Retirement GAAP Premiums, Premiums and Deposits, Surrenders and Net Flows

For Individual Retirement, premiums primarily represent amounts received on life-contingent payout annuities. Premiums increased in 2020 compared to 2019 and 2018. Premiums are generally not a significant driver of Individual Retirement results.



Premiums and deposits is a non-GAAP financial measure that includes, in addition
to direct and assumed premiums, deposits received on investment-type annuity
contracts, FHLB funding agreements and mutual funds under administration.

Net flows for annuity products in Individual Retirement represent premiums and
deposits less death, surrender and other withdrawal benefits. Net flows for
mutual funds represent deposits less withdrawals. Deposits from FHLB funding
agreement are excluded from net flows of Individual Retirement in 2018, as net
flows from this funding agreement is not considered part of the metric to
measure Individual Retirement's core recurring performance.

The following table presents a reconciliation of Individual Retirement GAAP premiums to premiums and deposits:



Years Ended December 31,
(in millions)                2020     2019     2018
Premiums                 $    151 $    104 $     52
Deposits                   10,228   14,804   15,578
Other                         (9)      (9)      (9)
Premiums and deposits    $ 10,370 $ 14,899 $ 15,621

The following table presents surrenders as a percentage of average reserves:



Years Ended December 31,                       2020   2019   2018
Surrenders as a percentage of average reserves
Fixed annuities                                 5.9 %  7.2 %  8.1 %
Variable and index annuities                    5.6    6.4    6.6


The following table presents reserves for fixed annuities and variable and index annuities by surrender charge category:



At December 31,               2020                      2019
                                    Variable                  Variable
                           Fixed   and Index         Fixed   and Index
(in millions)          Annuities   Annuities     Annuities   Annuities
No surrender charge  $    27,394 $    30,763   $    27,714 $    24,477
Greater than 0% - 2%       2,323      11,573         2,052       9,514
Greater than 2% - 4%       2,787      15,264         3,198      14,854
Greater than 4%           16,335      32,056        16,396      32,096
Non-surrenderable          1,704         567         2,157           -
Total reserves       $    50,543 $    90,223   $    51,517 $    80,941


Individual Retirement annuities are typically subject to a four- to seven-year
surrender charge period, depending on the product. For fixed annuities, the
proportion of reserves subject to surrender charge at December 31, 2020 was flat
compared to December 31, 2019. The increase in reserves with no surrender charge
for variable and index annuities at December 31, 2020 compared to December 31,
2019 was principally due to normal aging of business.

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                      ITEM 7 | Business Segment Operations | Life and Retirement


A discussion of the significant variances in premiums and deposits and net flows for each product line follows:



Individual Retirement Premiums and Deposits (P&D) and Net Flows
(in millions)
[[Image Removed: Chart 5]]               2020 and 2019 Comparison
                                         ?Fixed Annuities premiums and deposits
                                         decreased primarily due to distribution
                                         channel disruptions related to COVID-19
                                         and sustained low interest rate
                                         environment. Net flows were negative
                                         primarily due to lower premiums and
                                         deposits partially offset by lower
                                         surrenders.
                                         ?Variable and Index Annuities premiums
                                         and deposits decreased primarily due to
                                         a decrease in index annuity sales due
                                         to distribution channel disruptions
                                         related to COVID-19 partially offset by
                                         higher variable annuity sales. Variable
                                         annuity net flows remained negative but
                                         improved primarily due to an increase
                                         in sales and lower surrenders. Index
                                         annuity net flows decreased primarily
                                         due to lower sales and higher
                                         surrenders.
                                         ?Retail Mutual Funds premiums and
                                         deposits decreased due to continued
                                         negative industry trends in U.S.
                                         actively managed equity funds and
                                         disruptions caused by COVID-19, and
                                         reduction of flows within our largest
                                         fund. Net flows remained negative and
                                         deteriorated due to lower deposits
                                         offset by lower surrenders.




Individual Retirement Premiums and Deposits and Net Flows
(in millions)
[[Image Removed: Chart 4]]               2019 and 2018 Comparison
                                         ?Fixed Annuities premiums and deposits
                                         increased primarily due to higher
                                         broker dealer and Independent Market
                                         Organization distribution sales driven
                                         by increased sales of products with
                                         living benefit features. Net flows
                                         improved primarily due to higher
                                         premiums and deposits, and lower
                                         surrenders.
                                         ?Variable and Index Annuities premiums
                                         and deposits increased primarily due to
                                         higher index annuity sales driven by
                                         growth in all key distribution channels
                                         partially offset by a decline in
                                         variable annuity premiums and deposits
                                         driven by lower broker dealer and bank
                                         distribution sales. Index annuity net
                                         flows increased primarily due to higher
                                         sales partially offset by higher
                                         surrenders. Variable annuity net flows
                                         remained negative and deteriorated
                                         primarily due to a decline in sales.
                                         ?Funding Agreements premiums and
                                         deposits in 2018 reflected deposits
                                         from the FHLB funding agreements, which
                                         were excluded from reported net flows.
                                         ?Retail Mutual Funds net flows remained
                                         negative and deteriorated reflecting
                                         lower deposits, offset by lower
                                         surrenders and withdrawals due to
                                         industry trends in the U.S. and the
                                         impact of underperformance within our
                                         largest fund


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                      ITEM 7 | Business Segment Operations | Life and Retirement



Group Retirement Results

Years Ended December 31,                                              Percentage Change
(in millions)                           2020    2019    2018   2020 vs. 2019     2019 vs. 2018
Revenues:
Premiums                             $    19 $    16 $    34              19 %            (53) %
Policy fees                              443     429     446               3               (4)
Net investment income                  2,236   2,240   2,175               -                 3
Advisory fee and other income            272     262     239               4                10
Benefits and expenses:
Policyholder benefits and losses
incurred                                  72      65      85              11              (24)
Interest credited to policyholder
account balances                       1,123   1,147   1,122             (2)                 2
Amortization of deferred policy
acquisition costs                          7      81      95            (91)              (15)
Non deferrable insurance commissions     117     114     117               3               (3)
Advisory fee expenses                    111     103      91               8                13
General operating expenses               485     456     406               6                12
Interest expense                          42      44      42             (5)                 5
Adjusted pre-tax income (loss)       $ 1,013 $   937 $   936               8 %               - %
Base net investment spread:
Base yield*                             4.26 %  4.53 %  4.50 %          (27) bps             3 bps
Cost of funds                           2.65    2.72    2.73             (7)               (1)
Base net investment spread              1.61 %  1.81 %  1.77 %          (20) bps             4 bps

*Includes returns from base portfolio including accretion and income (loss) from certain other invested assets.

Business and Financial Highlights



Group Retirement is focused on implementing initiatives to grow its business.
However, external factors, including increased competition and the consolidation
of healthcare providers and other employers in target markets, continue to
impact Group Retirement's customer retention. Premiums and deposits decreased in
2020 compared to the prior year. Net flows remained negative but improved in
2020 compared to the prior year primarily due to lower surrenders partially
offset by lower deposits. Excluding deposits from FHLB funding agreement,
premiums and deposits decreased in 2019 compared to 2018. Net flows remained
negative but improved in 2019 compared to 2018 primarily due to lower surrenders
partially offset by decreased deposits.

Adjusted pre-tax income increased in 2020 compared to the prior year primarily
due to a net favorable adjustment from the review and update of actuarial
assumptions compared to a net unfavorable adjustment in the prior year, higher
private equity income, higher yield enhancement income and higher policy and
advisory fee income, net of expenses, due to an increase in separate account and
mutual fund average assets. Partially offsetting these increases were lower
gains on base net investment spread primarily due to lower reinvestment yields,
lower gains on securities for which the fair value option was elected, higher
general operating expenses and higher variable annuity DAC amortization and
reserves due to equity market performance. Adjusted pre-tax income remained
relatively flat in 2019 compared to 2018.

                                                        AIG | 2020 Form 10-K 105


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                      ITEM 7 | Business Segment Operations | Life and Retirement



Group Retirement Adjusted Pre-Tax Income
(in millions)
  [[Image Removed: Chart 3]]   2020 and 2019 Comparison
                               Adjusted pre-tax income increased primarily due
                               to:
                               ?a net favorable adjustment from the review and
                               update of actuarial assumptions compared to a net
                               unfavorable adjustment in the prior year;
                               ?higher policy and advisory fee income, net of
                               expenses, due to an increase in separate account
                               and mutual fund average assets; and
                               ?higher net investment income due to higher
                               private equity income, and higher yield
                               enhancement income partially offset by lower
                               gains on securities for which the fair value
                               option was elected.
                               Partially offsetting these increases were:
                               ?a decrease in base net investment spread
                               primarily due to lower reinvestment yields and
                               lower accretion partially offset by higher
                               average invested assets and lower interest
                               credited;
                               ?higher general operating expenses primarily due
                               to increased regulatory expenses partially offset
                               by savings from COVID-19 travel restrictions; and
                               ?increases in variable annuity DAC amortization
                               and reserves due to lower equity market
                               performance compared to prior year.







Group Retirement Adjusted Pre-Tax Income
(in millions)
  [[Image Removed: Chart 4]]    2019 and 2018 Comparison
                                Adjusted pre-tax income increased primarily due
                                to:
                                •an increase in base net investment spread
                                primarily due to higher average invested assets;
                                •lower variable annuity DAC amortization and
                                reserves due to stronger equity market
                                performance; and
                                •higher net investment returns in our
                                alternative investment portfolio, including
                                income from an initial public offering of a
                                holding in the private equity portfolio and
                                higher gains on securities for which the fair
                                value option was elected, partially offset by
                                the prior year receipt of non-recurring payments
                                on structured securities and lower returns on
                                affordable housing income.
                                Partially offsetting these increases were:
                                •a net unfavorable adjustment from the review
                                and update of actuarial assumptions compared to
                                a net favorable adjustment in the prior year;
                                and
                                •higher general operating expenses primarily due
                                to continued investment in people and
                                technology.



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                      ITEM 7 | Business Segment Operations | Life and Retirement


Group Retirement GAAP Premiums, Premiums and Deposits, Surrenders and Net Flows



For Group Retirement, premiums primarily represent amounts received on
life-contingent payout annuities. Premiums in 2020, which primarily represents
immediate annuities, increased compared to 2019 and decreased compared to 2018.
Premiums are not a significant driver of Group Retirement results.

Premiums and deposits is a non-GAAP financial measure that includes, in addition
to direct and assumed premiums, deposits received on investment-type annuity
contracts, FHLB funding agreements and mutual funds under administration.

Net flows for annuity products included in Group Retirement represent premiums
and deposits less death, surrender and other withdrawal benefits. Net flows for
mutual funds represent deposits less withdrawals. Deposits from FHLB funding
agreement was excluded from net flows of Group Retirement in 2018, as net flows
from this funding agreement is not considered part of the metric to measure
Group Retirement's core recurring performance.

The following table presents a reconciliation of Group Retirement GAAP premiums to premiums and deposits:



Years Ended December 31,
(in millions)               2020    2019    2018
Premiums                 $    19 $    16 $    34
Deposits                   7,477   8,330   8,605
Premiums and deposits    $ 7,496 $ 8,346 $ 8,639

The following table presents Group Retirement surrenders as a percentage of average reserves and mutual funds under administration:



Years Ended December 31,                                        2020   2019 

2018

Surrenders as a percentage of average reserves and mutual funds 8.6 % 10.7 % 11.3 %

The following table presents reserves for Group Retirement annuities by surrender charge category:



At December 31,
(in millions)              2020 (a)     2019 (a)
No surrender charge(b) $ 77,507     $ 71,912
Greater than 0% - 2%        565        1,140
Greater than 2% - 4%        829          672
Greater than 4%           6,119        6,038
Non-surrenderable           616          614
Total reserves         $ 85,636     $ 80,376

(a)Excludes mutual fund assets under administration of $25.0 billion and $21.7 billion at December 31, 2020 and 2019, respectively.



(b)Group Retirement amounts in this category include general account reserves of
approximately $6.3 billion and $6.2 billion at December 31, 2020 and December
31, 2019 respectively, which are subject to 20 percent annual withdrawal
limitations at the participant level and general account reserves of $5.8
billion and $5.4 billion at December 31, 2020 and December 31, 2019,
respectively, which are subject to 20 percent annual withdrawal limitations at
the plan level.

Group Retirement annuity deposits are typically subject to a five- to seven-year
surrender charge period, depending on the product. At December 31, 2020, Group
Retirement annuity reserves with no surrender charge increased compared to
December 31, 2019 primarily due to growth in assets under management while
reserves with a 0% - 2% surrender charge decreased primarily due to normal aging
of business. The surrender rate in 2020 decreased compared to the prior year due
to lower individual surrenders as well as fewer large plan surrenders.

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                      ITEM 7 | Business Segment Operations | Life and Retirement


A discussion of the significant variances in premiums and deposits and net flows follows:



Group Retirement Premiums and Deposits and Net Flows
(in millions)
[[Image Removed: Chart 5]]     2020 and 2019 Comparison
                               Net flows remained negative but improved primarily
                               due to lower individual surrenders partially
                               offset by decreased deposits. There were
                               approximately $1.0 billion of large plan related
                               surrenders in 2020 compared to approximately $1.3
                               billion of large plan surrenders for 2019.
                               External factors including consolidation of
                               healthcare providers and other employers in target
                               markets continue to impact Group Retirement
                               customer retention, although this was partially
                               mitigated by short term impacts from market
                               conditions related to COVID-19.

Group Retirement Premiums and Deposits and Net Flows
(in millions)
[[Image Removed: Chart 4]]                          2019 and 2018 Comparison
                                                    Net flows remained negative
                                                    but improved primarily due to
                                                    lower surrenders partially
                                                    offset by decreased deposits.
                                                    There were approximately $1.3
                                                    billion of large plan
                                                    surrenders for 2019 compared
                                                    to approximately $1.6 billion
                                                    of large plan surrenders for
                                                    2018. External factors
                                                    including consolidation of
                                                    healthcare providers and
                                                    other employers in target
                                                    markets continue to impact
                                                    Group Retirement customer
                                                    retention. Premiums and
                                                    deposits in 2018 reflected
                                                    deposits from FHLB funding
                                                    agreement, which were
                                                    excluded from reported net
                                                    flows.



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                      ITEM 7 | Business Segment Operations | Life and Retirement



Life Insurance Results

Years Ended December 31,                                            Percentage Change
(in millions)                          2020    2019    2018   2020 vs. 2019   2019 vs. 2018
Revenues:
Premiums                            $ 1,915 $ 1,805 $ 1,747               6 %             3 %
Policy fees                           1,384   1,495   1,267             (7)              18
Net investment income                 1,526   1,483   1,450               3               2
Other income                             52      42      58              24            (28)
Benefits and expenses:
Policyholder benefits and losses
incurred                              3,569   3,189   2,905              12              10
Interest credited to policyholder
account balances                        373     374     381               -             (2)
Amortization of deferred policy
acquisition costs                        30     137    (30)            (78)              NM
Non deferrable insurance
commissions                             108     104     100               4               4
General operating expenses              625     660     665             (5)             (1)
Interest expense                         30      30      29               -               3
Adjusted pre-tax income             $   142 $   331 $   472            (57) %          (30) %

Business and Financial Highlights



Life Insurance is focused on selling profitable new products through strategic
channels to enhance future returns. Adjusted pre-tax income decreased in 2020
compared to the prior year primarily due to higher mortality driven primarily by
COVID-19 and a net unfavorable adjustment from the review and update of
actuarial assumptions partially offset by higher net investment income. Adjusted
pre-tax income decreased in 2019 compared to the prior year primarily due to
prior year favorable actuarial adjustments to universal life and prior year
favorable ceded premium reinsurance adjustments, unfavorable reinsurance
valuation allowance adjustment in 2019 and less favorable mortality. Partially
offsetting these decreases were higher gains on calls and higher net investment
income including gains on alternative investments due to higher private equity
income.

Life Insurance Adjusted Pre-Tax Income
(in millions)
  [[Image Removed: Chart 3]]   2020 and 2019 Comparison
                               Adjusted pre-tax income decreased primarily due
                               to:
                               ?higher mortality driven by COVID-19; and
                               ?a higher net unfavorable adjustment from the
                               review and update of actuarial assumptions.
                               Partially offsetting these decreases were:
                               ?higher net investment income, primarily driven
                               by higher gains on calls and higher equity
                               partnership income.




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                      ITEM 7 | Business Segment Operations | Life and Retirement



Life Insurance Adjusted Pre-Tax Income
(in millions)

[[Image Removed: Chart 4]] 2019 and 2018 Comparison


                              Adjusted pre-tax income decreased primarily due
                              to:
                              ?prior year favorable U.S. reserve and reinsurance
                              adjustments and an unfavorable reinsurance
                              valuation allowance adjustment in 2019; and
                              ?less favorable mortality experience in the U.S.
                              Partially offsetting these decreases were:
                              ?higher investment income primarily due to higher
                              base portfolio income driven by growth in invested
                              assets, higher returns in our alternative
                              investment portfolio, including income from an
                              initial public offering of a holding in the
                              private equity portfolio, and higher gains on
                              calls.

Life Insurance GAAP Premiums and Premiums and Deposits



Premiums for Life Insurance represent amounts received on traditional life
insurance policies, primarily term life and international life and health.
Premiums, excluding the effect of foreign exchange, increased in 2020 compared
to 2019 and 2018. Premiums for 2018 included favorable ceded premium reinsurance
refinements in domestic life business. Premiums and deposits for Life Insurance
is a non-GAAP financial measure that includes direct and assumed premiums as
well as deposits received on universal life insurance.

The following table presents a reconciliation of Life Insurance GAAP premiums to premiums and deposits:



Years Ended December 31,
(in millions)               2020    2019    2018
Premiums                 $ 1,915 $ 1,805 $ 1,747
Deposits                   1,648   1,667   1,657
Other                        850     810     734
Premiums and deposits    $ 4,413 $ 4,282 $ 4,138

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A discussion of the significant variances in premiums and deposits follows:



Life Insurance Premiums and Deposits
(in millions)
[[Image Removed: Chart 2]]               Premiums and deposits, excluding the
                                         effect of foreign exchange, increased
                                         in 2020 compared to 2019 primarily due
                                         to growth in international life and
                                         group premiums.
                                         Premiums and deposits, excluding the
                                         effect of foreign exchange, increased
                                         in 2019 compared to 2018 primarily due
                                         to growth in domestic term life and
                                         international life, including the
                                         acquisition of Ellipse in the U.K.



Institutional markets Results

Years Ended December 31,                                              Percentage Change
(in millions)                           2020    2019    2018   2020 vs. 2019   2019 vs. 2018
Revenues:
Premiums                             $ 2,539 $ 1,864 $   955              36 %            95 %
Policy fees                              186     188     184             (1)               2
Net investment income                    988     888     792              11              12
Other income                               1       1       1               -               -
Benefits and expenses:
Policyholder benefits and losses
incurred                               2,846   2,161   1,220              32              77
Interest credited to policyholder
account balances                         304     356     342            (15)               4
Amortization of deferred policy
acquisition costs                          5       5       5               -               -
Non deferrable insurance commissions      31      31      31               -               -
General operating expenses                79      69      64              14               8
Interest expense                          11      11      13               -            (15)
Adjusted pre-tax income (loss)       $   438 $   308 $   257              42 %            20 %


Business and Financial Highlights



Institutional Markets continued to opportunistically grow its portfolio, which
drove the increase in net investment income. Product distribution continues to
be strong and the business is focused on maintaining pricing discipline.

                                                        AIG | 2020 Form 10-K 111


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                      ITEM 7 | Business Segment Operations | Life and Retirement



Institutional Markets Adjusted Pre-Tax Income
(in millions)
[[Image Removed: Chart 3]] 2020 and 2019 Comparison
                           Increases in premiums and policyholder benefits were
                           primarily due to higher pension risk transfer business
                           written in 2020 compared to 2019.
                           Adjusted pre-tax income increased primarily due to:
                           ?growth in the portfolio from new business, higher
                           alternative investment returns due to higher equity
                           partnership returns and yield enhancement income,
                           partially offset by the impact of the new business on
                           policyholder benefits and losses incurred;
                           ?decrease in interest crediting results from impact of
                           lower interest rates on floating-rate GICs and related
                           hedging; and
                           ?favorable mortality experience.




Institutional Markets Adjusted Pre-Tax Income
(in millions)
[[Image Removed: Chart 5]] 2019 and 2018 Comparison
                           Increase in premiums and policyholder benefits were
                           primarily due to pension risk transfer business
                           written during 2018 and 2019. Growth in reserves and
                           AUM drove the increase in net investment income with
                           similar impact to policyholder benefits and interest
                           credited.
                           Adjusted pre-tax income increased primarily due to:
                           ?higher net investment income due to higher invested
                           assets resulting from growth in pension risk transfer
                           and GICs.


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                      ITEM 7 | Business Segment Operations | Life and Retirement


Institutional markets GAAP Premiums and Premiums and Deposits



Premiums for Institutional Markets primarily represent amounts received on
pension risk transfer or structured settlement annuities with life
contingencies. Premiums increased in 2020 compared to the prior year primarily
driven by the pension risk transfer business (direct and assumed reinsurance)
written in 2020. Premiums increased in 2019 compared to the prior year primarily
driven by the pension risk transfer business written in 2019.

Premiums and deposits for Institutional Markets is a non-GAAP financial measure
that includes direct premiums as well as deposits received on investment-type
annuity contracts, including GICs. Deposits also include FHLB funding
agreements.

The following table presents a reconciliation of Institutional Markets GAAP premiums to premiums and deposits:



Years Ended December 31,
(in millions)               2020    2019    2018
Premiums                 $ 2,539 $ 1,864 $   955
Deposits                   2,281     931   2,190
Other                         26      27      62
Premiums and deposits    $ 4,846 $ 2,822 $ 3,207

A discussion of the significant variances in premiums and deposits follows:



Institutional Markets Premiums and Deposits
(in millions)
[[Image Removed: Chart 2]]               Premiums and deposits increased in 2020
                                         due to higher pension risk transfer
                                         (direct and assumed reinsurance) sales
                                         and higher deposits on GICs.
                                         Premiums and deposits decreased in 2019
                                         compared to the prior year due to lower
                                         deposits offset by higher pension risk
                                         transfer sales. Deposits in 2018
                                         include $1.4 billion of FHLB
                                         agreements. The shift in premium and
                                         deposit mix is consistent with
                                         Institutional Markets' strategy to
                                         opportunistically grow and diversify
                                         its portfolio.





                                                        AIG | 2020 Form 10-K 113


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                         ITEM 7 | Business Segment Operations | Other Operations



Other Operations




Other Operations primarily consists of income from assets held by AIG Parent and
other corporate subsidiaries, deferred tax assets related to tax attributes,
corporate expenses and intercompany eliminations, our institutional asset
management business and results of our consolidated investment entities, General
Insurance portfolios in run-off previously reported within Legacy as well as the
historical results of our legacy insurance lines ceded to Fortitude Re.

Other Operations Results

Years Ended December 31,                                                    Percentage Change
(in millions)                             2020      2019      2018   2020 vs. 2019   2019 vs. 2018
Revenues:
Premiums                             $     233 $     334 $     330            (30) %             1 %
Policy fees                                 43        92        89            (53)               3
Net investment income:
Interest and dividends                     905     2,015     1,984            (55)               2
Alternative investments                     82       252        98            (67)             157
Other investment income                    147       407       376            (64)               8
Investment expenses                       (47)      (76)      (52)              38            (46)
Total net investment income              1,087     2,598     2,406            (58)               8
Other income                                22        36        41            (39)            (12)
Total adjusted revenues                  1,385     3,060     2,866            (55)               7
Benefits, losses and expenses:
Policyholder benefits and losses
incurred                                   816     1,650     1,802            (51)             (8)
Interest credited to policyholder
account balances                            89       208       228            (57)             (9)
Acquisition expenses:
Amortization of deferred policy
acquisition costs                           50        64        94            (22)            (32)
Other acquisition expenses                   1         9         6            (89)              50
Total acquisition expenses                  51        73       100            (30)            (27)
General operating expenses
Corporate and Other                      1,004     1,099     1,034             (9)               6
Asset Management                            42        42        85               -            (51)
Amortization of intangible assets           40        40        15               -             167

Total General operating expenses 1,086 1,181 1,134

    (8)               4
Interest expense:
Interest - Corporate and Other           1,148     1,089     1,065               5               2
Interest - Asset Management*               158       171        26             (8)              NM
Total interest expense                   1,306     1,260     1,091               4              15

Total benefits, losses and expenses 3,348 4,372 4,355

   (23)               -
Adjusted pre-tax income (loss)
before consolidation and
eliminations                           (1,963)   (1,312)   (1,489)            (50)              12
Consolidation and eliminations           (466)     (304)        39            (53)              NM
Adjusted pre-tax loss                $ (2,429) $ (1,616) $ (1,450)          

(50) % (11) %



Adjusted pre-tax income (loss) by
activities:
Corporate and Other                  $ (2,041) $ (1,378) $ (1,504)            (48) %             8 %
Asset Management                            78        66        15              18             340
Consolidation and eliminations           (466)     (304)        39            (53)              NM
Adjusted pre-tax loss                $ (2,429) $ (1,616) $ (1,450)            (50) %          (11) %

*Interest - Asset Management primarily represents interest expense on consolidated investment entities of $148 million, $158 million and $11 million in 2020, 2019 and 2018, respectively.

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                         ITEM 7 | Business Segment Operations | Other Operations



2020 and 2019 Comparison

Adjusted pre-tax loss increased primarily due to:

?lower net investment income due to the deconsolidation of Fortitude Re on June 2, 2020; and

?higher interest expenses driven by debt issuances in the second quarter of 2020.

2019 and 2018 Comparison

Adjusted pre-tax loss increased primarily due to:

?lower net investment income associated with available for sale securities, higher corporate general operating expenses due to higher compensation and technology costs; and

?higher interest expenses driven by corporate debt issuances in the first quarter of 2019 and 2018, and debt associated with consolidated investment entities.

The increase in adjusted pre-tax loss was partially offset by:

?higher net investment income associated with consolidated investment entities.



?higher earnings on portfolios in run-off due to an increase in net investment
income as a result of gains on fair value option securities and a decrease in
policyholder benefits and losses incurred due to non-recurring loss recognition
incurred on accident and health business (other than long-term care) in 2018.

                                                        AIG | 2020 Form 10-K 115


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                                                            ITEM 7 | Investments



Investments

Overview

Our investment strategies are tailored to the specific business needs of each
operating unit by targeting an asset allocation mix that supports estimated cash
flows of our outstanding liabilities and provides diversification from an asset
class, sector, issuer, and geographic perspective. The primary objectives are
generation of investment income, preservation of capital, liquidity management
and growth of surplus. The majority of assets backing our insurance liabilities
consist of fixed maturity securities.

The impact of COVID-19 is evolving rapidly and will depend upon the scope,
severity and duration of the crisis as well as the actions taken by governments,
legislative bodies or regulators and other third parties in response, all of
which are continuing to evolve and are subject to continuing uncertainty. Weak
economic conditions resulting from COVID-19 have been met with intervention
taken by governments and monetary authorities aimed at stimulating growth,
resulting in a sharp recovery on our overall investment portfolio to
pre-COVID-19 conditions. In certain segments of our diversified investment
portfolio, there have been exposures to certain segments of the economy
significantly affected by the crisis, which has, in certain periods, resulted in
the recognition of credit losses and increases in our allowance for credit
losses. Further recognition of credit losses and increases in our allowances for
credit losses could result if businesses remain closed (or are closed again due
to resurgences in infections) and the impact of the crisis on the global economy
worsens.

Investment Highlights in 2020
?A significant drop in interest rates was partially offset by a widening of
credit spreads that resulted in a net unrealized gain movement in our investment
portfolio. Net unrealized gains in our available for sale portfolio increased to
approximately $27.4 billion as of December 31, 2020 from approximately $17.9
billion as of December 31, 2019.
?We continued to make investments in structured securities and other fixed
maturity securities with favorable risk compared to return characteristics to
improve yields and increase net investment income.
?We experienced lower income from fixed maturity securities for which the fair
value option was elected due to a widening of credit spreads and lower fixed
maturity security assets in 2020. This compares to the prior year where we
experienced higher gains in our fixed maturities securities portfolio for which
we elected the fair value option due to higher fixed maturity security assets
and a drop in rates and narrowing credit spreads.
?Blended investment yields on new investments were lower than blended rates on
investments that were sold, matured or called.
?Implemented CECL, the new credit loss accounting standard, in the first quarter
of 2020.


Investment Strategies

Investment strategies are assessed at the segment level and involve
considerations that include local and general market conditions, duration and
cash flow management, risk appetite and volatility constraints, rating agency
and regulatory capital considerations, and tax and legal investment limitations.

Some of our key investment strategies are as follows:



?Our fundamental strategy across the portfolios is to seek investments with
similar characteristics to the associated insurance liabilities to the extent
practicable. AIG embeds Environmental, Social and Governance (ESG)
considerations in its fundamental investment analysis of the companies or
projects we invest in to ensure that they have sustainable earnings over the
full term of our investment. AIG considers internal and external factors and
evaluates changes in consumer behavior, industry trends related to ESG factors
as well as the ability of the management of companies to respond appropriately
to these changes in order to maintain their competitive advantage.

?We seek to originate investments that offer enhanced yield through illiquidity
premiums, such as private placements and commercial mortgage loans, which also
add portfolio diversification. These assets typically afford credit protections
through covenants, ability to customize structures that meet our insurance
liability needs, and deeper due diligence given information access.

?Given our global presence, we have access to assets that provide
diversification from local markets. To the extent we purchase these investments,
we generally hedge any currency risk using derivatives, which could provide
opportunities to earn higher risk adjusted returns compared to assets in the
functional currency.

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                                                            ITEM 7 | Investments



?AIG Parent, included in Other Operations, actively manages its assets and
liabilities, counterparties and duration. AIG Parent's liquidity sources are
held primarily in the form of cash, short-term investments and publicly traded,
investment grade rated fixed maturity securities that can be readily monetized
through sales or repurchase agreements. This strategy allows us to both
diversify our sources of liquidity and reduce the cost of maintaining sufficient
liquidity.

?Within the U.S., the Life and Retirement and General Insurance investments are generally split between reserve backing and surplus portfolios.



-Insurance reserves are backed by mainly investment grade fixed maturity
securities that meet our duration, risk-return, tax, liquidity, credit quality
and diversification objectives. We assess asset classes based on their
fundamental underlying risk factors, including credit (public and private),
commercial real estate and residential real estate regardless of whether such
investments are bonds, loans, or structured products.

-Surplus investments seek to enhance portfolio returns and are generally
comprised of a mix of fixed maturity investment grade and below investment grade
securities and various alternative asset classes, including private equity, real
estate equity, and hedge funds. Over the past few years, hedge fund investments
have been reduced with more emphasis given to private equity, real estate and
below investment grade credit.

Outside of the U.S., fixed maturity securities held by insurance companies consist primarily of investment-grade securities generally denominated in the currencies of the countries in which we operate.

Asset Liability Management



The investment strategy within the General Insurance companies focuses on growth
of surplus, maintenance of sufficient liquidity for unanticipated insurance
claims, and preservation of capital. General Insurance invests primarily in
fixed maturity securities issued by corporations, municipalities and other
governmental agencies; structured securities collateralized by, among other
assets, residential and commercial real estate; and commercial mortgage loans.
Fixed maturity securities of the General Insurance companies' North America
operations have an average duration of 3.3 years. Fixed maturity securities of
the General Insurance companies' international operations have an average
duration of 4.4 years.

While invested assets backing reserves of the General Insurance companies are
primarily invested in conventional liquid fixed maturity securities, we have
continued to allocate to asset classes that offer higher yields through
structural and illiquidity premiums, particularly in our North America
operations. In addition, we continue to invest in both fixed rate and floating
rate asset-backed investments to manage our exposure to potential changes in
interest rates and inflation. We seek to diversify the portfolio across asset
classes, sectors, and issuers to mitigate idiosyncratic portfolio risks.

In addition, a portion of the surplus of General Insurance is invested in a
diversified portfolio of alternative investments that seek to balance liquidity,
volatility and growth of surplus. There is a higher allocation to
equity-oriented investments in General Insurance surplus relative to other AIG
portfolios given the underlying inflation risks inherent in that business.
Although these alternative investments are subject to periodic earnings
fluctuations, they have historically achieved yields in excess of the fixed
maturity portfolio yields and have provided added diversification to the broader
portfolio.

The investment strategy of the Life and Retirement companies is to provide net
investment income to back liabilities that result in stable distributable
earnings and enhance portfolio value, subject to asset liability management,
capital, liquidity, and regulatory constraints.

The Life and Retirement companies use asset-liability management as a primary
tool to monitor and manage risk in their businesses. The Life and Retirement
companies maintain a diversified, high-to-medium quality portfolio of fixed
maturity securities issued by corporations, municipalities and other
governmental agencies; structured securities collateralized by, among other
assets, residential and commercial real estate; and commercial mortgage loans
that, to the extent practicable, match the duration characteristics of the
liabilities. We seek to diversify the portfolio across asset classes, sectors,
and issuers to mitigate idiosyncratic portfolio risks. The investment portfolio
of each product line is tailored to the specific characteristics of its
insurance liabilities, and as a result, duration varies between distinct
portfolios. The interest rate environment has a direct impact on the asset
liability management profile of the businesses, and an extended low interest
rate environment may result in a lengthening of liability durations from initial
estimates, primarily due to lower lapses, which may require us to further extend
the duration of the investment portfolio. A further lengthening of the portfolio
will be assessed in the context of available market opportunities as longer
duration markets may not provide similar diversification benefits as shorter
duration markets.

Fixed maturity securities of the Life and Retirement companies' domestic operations have an average duration of 8.8 years.



In addition, the Life and Retirement companies seek to enhance surplus portfolio
returns through investments in a diversified portfolio of alternative
investments. Although these alternative investments are subject to periodic
earnings fluctuations, they have historically achieved returns in excess of the
fixed maturity portfolio returns.

                                                        AIG | 2020 Form 10-K 117


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                                                            ITEM 7 | Investments


NAIC Designations of Fixed Maturity Securities



The Securities Valuation Office (SVO) of the NAIC evaluates the investments of
U.S. insurers for statutory reporting purposes and assigns fixed maturity
securities to one of six categories called 'NAIC Designations.' In general, NAIC
Designations of '1' highest quality, or '2' high quality, include fixed maturity
securities considered investment grade, while NAIC Designations of '3' through
'6' generally include fixed maturity securities referred to as below investment
grade. NAIC designations for non-agency RMBS and CMBS are calculated using third
party modeling results provided through the NAIC. These methodologies result in
an improved NAIC Designation for such securities compared to the rating
typically assigned by the three major rating agencies. The following tables
summarize the ratings distribution of AIG subsidiaries' fixed maturity security
portfolio by NAIC Designation, and the distribution by composite AIG credit
rating, which is generally based on ratings of the three major rating agencies.

For a full description of the composite AIG credit ratings see - Credit Ratings.

The following table presents the fixed maturity security portfolio categorized by NAIC Designation, at fair value:



December 31, 2020
(in millions)
                                                                                                     Total
                                                     Total                                           Below
                                                Investment                                      Investment
NAIC Designation                   1        2        Grade          3       4       5       6        Grade     Total
Other fixed maturity
securities                 $ 103,101 $ 84,892 $    187,993   $ 10,049 $ 6,975 $ 1,610 $   112 $     18,746 $ 206,739
Mortgage-backed,
asset-backed and
collateralized                63,310    4,154       67,464        310     120      47   2,096        2,573    70,037
Total*                     $ 166,411 $ 89,046 $    255,457   $ 10,359 $ 

7,095 $ 1,657 $ 2,208 $ 21,319 $ 276,776

*Excludes $10.6 million of fixed maturity securities for which no NAIC Designation is available.

The following table presents the fixed maturity security portfolio categorized by composite AIG credit rating, at fair value:



December 31, 2020
(in millions)
                                                                                              Total
                                                    Total                                     Below
                                               Investment                      CCC and   Investment
Composite AIG Credit
Rating                     AAA/AA/A      BBB        Grade         BB       B     Lower        Grade     Total
Other fixed maturity
securities               $  107,016 $ 80,877 $    187,893   $  9,670 $ 6,999 $   2,177 $     18,846 $ 206,739
Mortgage-backed,
asset-backed and
collateralized               53,818    4,480       58,298        682     361    10,696       11,739    70,037
Total*                   $  160,834 $ 85,357 $    246,191   $ 10,352 $ 7,360 $  12,873 $     30,585 $ 276,776

*Excludes $10.6 million of fixed maturity securities for which no NAIC Designation is available.

Credit Ratings



At December 31, 2020, approximately 89 percent of our fixed maturity securities
were held by our domestic entities. Approximately 88 percent of these securities
were rated investment grade by one or more of the principal rating agencies. Our
investment decision process relies primarily on internally generated fundamental
analysis and internal risk ratings. Third-party rating services' ratings and
opinions provide one source of independent perspective for consideration in the
internal analysis.

Moody's Investors Service Inc. (Moody's), Standard & Poor's Financial Services
LLC, a subsidiary of S&P Global Inc. (S&P), or similar foreign rating services
rate a significant portion of our foreign entities' fixed maturity securities
portfolio. Rating services are not available for some foreign-issued securities.
Our Credit Risk Management department closely reviews the credit quality of the
foreign portfolio's non-rated fixed maturity securities. At December 31, 2020,
approximately 95 percent of such investments were either rated investment grade
or, on the basis of our internal analysis, were equivalent from a credit
standpoint to securities rated investment grade. Approximately 27 percent of the
foreign entities' fixed maturity securities portfolio is comprised of sovereign
fixed maturity securities supporting policy liabilities in the country of
issuance.

Composite AIG Credit Ratings



With respect to our fixed maturity securities, the credit ratings in the table
below and in subsequent tables reflect: (i) a composite of the ratings of the
three major rating agencies, or when agency ratings are not available, the
rating assigned by the NAIC SVO (99 percent of total fixed maturity securities),
or (ii) our equivalent internal ratings when these investments have not been
rated by any of the major rating agencies or the NAIC. The "Non-rated" category
in those tables consists of fixed maturity securities that have not been rated
by any of the major rating agencies, the NAIC or us.

For a discussion of credit risks associated with Investments see Enterprise Risk Management.



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                                                            ITEM 7 | Investments


The following table presents the composite AIG credit ratings of our fixed maturity securities calculated on the basis of their fair value:



                       Available for Sale                      Other                             Total
                   December 31,     December 31,    December 31,     December 31,     December 31,     December 31,
(in millions)              2020             2019            2020             2019             2020             2019
Rating:
Other fixed
maturity
securities
AAA                $     11,758    $      11,821    $      1,803     $      2,121    $      13,561    $      13,942
AA                       36,146           31,141              42                -           36,188           31,141
A                        57,255           49,437              12               11           57,267           49,448
BBB                      80,878           75,598               -                -           80,878           75,598
Below investment
grade                    18,087           15,905               -                7           18,087           15,912
Non-rated                   769            1,301               -                -              769            1,301
Total              $    204,893    $     185,203    $      1,857     $      2,139    $     206,750    $     187,342
Mortgage-backed,
asset-
backed and
collateralized
AAA                $     31,133    $      29,419    $        347     $        365    $      31,480    $      29,784
AA                       15,287           14,816             195              201           15,482           15,017
A                         6,711            6,861             145              165            6,856            7,026
BBB                       4,137            4,154             343               98            4,480            4,252
Below investment
grade                     9,281           10,575           2,165            3,630           11,446           14,205
Non-rated                    54               58             239               84              293              142
Total              $     66,603    $      65,883    $      3,434     $      4,543    $      70,037    $      70,426
Total
AAA                $     42,891    $      41,240    $      2,150     $      2,486    $      45,041    $      43,726
AA                       51,433           45,957             237              201           51,670           46,158
A                        63,966           56,298             157              176           64,123           56,474
BBB                      85,015           79,752             343               98           85,358           79,850
Below investment
grade                    27,368           26,480           2,165            3,637           29,533           30,117
Non-rated                   823            1,359             239               84            1,062            1,443
Total              $    271,496    $     251,086    $      5,291     $      6,682    $     276,787    $     257,768

Available-for-Sale Investments



The following table presents the fair value of our available-for-sale
securities:

                                                               Fair Value at    Fair Value at
                                                                December 31,     December 31,
(in millions)                                                           2020             2019
Bonds available for sale:
U.S. government and government sponsored
entities                                                     $         4,126  $         5,380
Obligations of states, municipalities
and political subdivisions                                            16,124           15,318
Non-U.S. governments                                                  15,345           14,869
Corporate debt                                                       169,298          149,636
Mortgage-backed, asset-backed and
collateralized:
RMBS                                                                  31,465           32,805
CMBS                                                                  16,133           14,430
CDO/ABS                                                               19,005           18,648
Total mortgage-backed, asset-backed and
collateralized                                                        66,603           65,883
Total bonds available for sale*                              $       

271,496 $ 251,086




*At December 31, 2020 and 2019, the fair value of bonds available for sale held
by us that were below investment grade or not rated totaled $28.2 billion and
$27.8 billion, respectively.

                                                        AIG | 2020 Form 10-K 119


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                                                            ITEM 7 | Investments


The following table presents the fair value of our aggregate credit exposures to non-U.S. governments for our fixed maturity securities:



                       December 31,     December 31,
(in millions)                  2020             2019
Japan                 $       1,510    $       1,651
Canada                          986              989
United Kingdom                  820              638
France                          790            1,013
Germany                         642              593
Indonesia                       554              589
Israel                          535              399
United Arab Emirates            519              494
Qatar                           410              353
Chile                           398              353
Other                         8,181            7,797
Total                 $      15,345    $      14,869

The following table presents the fair value of our aggregate European credit exposures by major sector for our fixed maturity securities:



                                                  December 31, 2020
                                                              Non-                            December 31,
                                            Financial    Financial   Structured                       2019
(in millions)                 Sovereign   Institution   Corporates     Products     Total            Total
Euro-Zone countries:
France                      $       790 $       1,883 $      1,533 $          - $   4,206    $       4,304
Germany                             642           179        2,870            -     3,691            3,329
Netherlands                         272         1,105        1,320          107     2,804            2,626
Ireland                              30           141          467        1,524     2,162            2,132
Belgium                             131           260        1,147            -     1,538            1,254
Spain                                25           330          634            -       989            1,122
Luxembourg                           96           242          374            -       712              381
Italy                                16           125          439            -       580              482
Finland                              56            27           40            -       123              192
Austria                              93             -            -            -        93              164
Other Euro-Zone                     557            92          279            -       928              826
Total Euro-Zone             $     2,708 $       4,384 $      9,103 $      1,631 $  17,826    $      16,812
Remainder of Europe:
United Kingdom              $       820 $       4,413 $      9,794 $      2,039 $  17,066    $      15,798
Switzerland                          19         1,025          734            -     1,778            1,879
Sweden                              199           321          126            -       646              582
Norway                              392            43          121            -       556              549
Russian Federation                  183            21          203            -       407              425
Other - Remainder of Europe          69            42          116            -       227              262
Total - Remainder of Europe $     1,682 $       5,865 $     11,094 $      2,039 $  20,680    $      19,495
Total                       $     4,390 $      10,249 $     20,197 $      3,670 $  38,506    $      36,307

Investments in Municipal Bonds



At December 31, 2020, the U.S. municipal bond portfolio was composed primarily
of essential service revenue bonds and high-quality tax-exempt bonds with 92
percent of the portfolio rated A or higher.



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                                                            ITEM 7 | Investments


The following table presents the fair values of our available for sale U.S. municipal bond portfolio by state and municipal bond type:



                                 December 31, 2020
                           State        Local              Total       December 31,
                         General      General               Fair               2019
(in millions)         Obligation   Obligation   Revenue    Value   Total Fair Value
State:
California          $        773 $        410 $   2,118 $  3,301 $            2,928
New York                       7          309     2,819    3,135              3,059
Texas                         98          545       910    1,553              1,512
Illinois                      87          116       903    1,106              1,072
Massachusetts                445            2       353      800                745
Ohio                          35            -       507      542                482
Georgia                      108           71       315      494                459
Virginia                       9            -       447      456                493
Florida                        6            -       430      436                355
Washington                   171            7       235      413                405
Pennsylvania                  17            5       377      399                395
Washington, D.C.              12            -       316      328                316
Missouri                       -            -       309      309                277
All other states(a)          369          246     2,237    2,852              2,820
Total(b)(c)         $      2,137 $      1,711 $  12,276 $ 16,124 $           15,318

(a)We did not have material credit exposure to the government of Puerto Rico.

(b)Excludes certain university and not-for-profit entities that issue their bonds in the corporate debt market. Includes industrial revenue bonds.

(c)Includes $527 million of pre-refunded municipal bonds.

Investments in Corporate Debt Securities



The following table presents the industry categories of our available for sale
corporate debt securities:

                                               Fair Value at   Fair Value at
Industry Category                               December 31,    December 31,
(in millions)                                           2020            2019
Financial institutions:
Money center/Global bank groups              $        10,512 $        10,701
Regional banks - other                                   627             659
Life insurance                                         3,175           3,166
Securities firms and other finance companies             312             

334


Insurance non-life                                     5,805           

5,492


Regional banks - North America                         7,505           6,825
Other financial institutions                          15,581          13,608
Utilities                                             23,470          19,424
Communications                                        11,137           9,939
Consumer noncyclical                                  24,826          19,997
Capital goods                                          8,773           8,006
Energy                                                13,293          13,379
Consumer cyclical                                     13,213          10,989
Basic                                                  5,894           5,617
Other                                                 25,175          21,500
Total*                                       $       169,298 $       149,636

*At both December 31, 2020 and December 31, 2019, respectively, approximately 90 percent and 89 percent of these investments were rated investment grade.



Our investments in the energy category, as a percentage of total investments in
available-for-sale fixed maturities, were 4.9 percent and 5.3 percent at
December 31, 2020 and December 31, 2019, respectively. While the energy
investments are primarily investment grade and are actively managed, the
category continues to experience volatility that could adversely affect credit
quality and fair value.

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                                                            ITEM 7 | Investments



Investments in RMBS

The following table presents AIG's RMBS available for sale securities:



                                          Fair Value at   Fair Value at
                                           December 31,    December 31,
(in millions)                                      2020            2019
Agency RMBS                             $        15,816 $        15,721
Alt-A RMBS                                        7,278           8,484
Subprime RMBS                                     2,575           2,654
Prime non-agency                                  3,847           4,451
Other housing related                             1,949           1,495
Total RMBS(a)(b)                        $        31,465 $        32,805

(a)Includes approximately $7.6 billion and $8.7 billion at December 31, 2020 and December 31, 2019, respectively, of certain RMBS that had experienced deterioration in credit quality since their origination. For additional discussion on Purchased Credit Impaired Securities see Note 6 to the Consolidated Financial Statements.

(b)The weighted average expected life was five years at December 31, 2020 and six years at December 31 2019.



Our underwriting practices for investing in RMBS, other asset-backed securities
(ABS) and CDOs take into consideration the quality of the originator, the
manager, the servicer, security credit ratings, underlying characteristics of
the mortgages, borrower characteristics, and the level of credit enhancement in
the transaction.

Investments in CMBS

The following table presents our CMBS available for sale securities:



                                               Fair Value at   Fair Value at
                                                December 31,    December 31,
(in millions)                                           2020            2019
CMBS (traditional)                           $        12,917 $        11,250
Agency                                                 2,078           2,051
Other                                                  1,138           1,129
Total                                        $        16,133 $        14,430


The fair value of CMBS holdings remained stable throughout 2020. The majority of
our investments in CMBS are in tranches that contain substantial protection
features through collateral subordination. The majority of CMBS holdings are
traditional conduit transactions, broadly diversified across property types and
geographical areas.

Investments in ABS/CDOs

The following table presents our ABS/CDO available for sale securities by
collateral type:

                                                              Fair value at   Fair value at
                                                               December 31,    December 31,
(in millions)                                                          2020            2019
Collateral Type:
ABS                                                         $         9,178 $         9,274
Bank loans (collateralized loan obligation)                           9,793           9,330
Other                                                                    34              44
Total                                                       $        19,005 $        18,648


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                                                            ITEM 7 | Investments


Unrealized Losses of Fixed Maturity Securities



The following table shows the aging of the unrealized losses of fixed maturity
securities, the extent to which the fair value is less than amortized cost or
cost, and the number of respective items in each category:

December 31, 2020             Less Than or Equal                 Greater Than 20%                  Greater Than 50%
                              to 20% of Cost(b)                 to 50% of Cost(b)                     of Cost(b)                            Total
Aging(a)                          Unrealized                        Unrealized                        Unrealized                           Unrealized
(dollars in millions)    Cost(c)        Loss Items(e)      Cost(c)        Loss Items(e)      Cost(c)        Loss Items(e)        Cost(c)      Loss(d) Items(e)
Investment grade
bonds
0-6 months             $  13,409  $      214    1,788    $      15  $        5        4    $       2  $        2        5    $    13,426  $       221    1,797
7-11 months                6,270         163      693           43          13        6            -           -        -          6,313          176      699
12 months or more          4,547         112      660           20           8        5            2           1        1          4,569          121      666
Total                  $  24,226  $      489    3,141    $      78  $       26       15    $       4  $        3        6    $    24,308  $       518    3,162
Below investment
grade bonds
0-6 months             $   1,390  $       33      618    $      10  $        4       17    $      22  $       25       11    $     1,422  $        62      646
7-11 months                4,953         160    1,224           21           6        8            -           -        -          4,974          166    1,232
12 months or more          1,038          40      411          435         107       35           20          15       13          1,493          162      459
Total                  $   7,381  $      233    2,253    $     466  $      117       60    $      42  $       40       24    $     7,889  $       390    2,337
Total bonds
0-6 months             $  14,799  $      247    2,406    $      25  $        9       21    $      24  $       27       16    $    14,848  $       283    2,443
7-11 months               11,223         323    1,917           64          19       14            -           -        -         11,287          342    1,931
12 months or more          5,585         152    1,071          455         115       40           22          16       14          6,062          283    1,125
Total(e)               $  31,607  $      722    5,394    $     544  $      143       75    $      46  $       43       30    $    32,197  $       908    5,499

(a)Represents the number of consecutive months that fair value has been less than cost by any amount.

(b)Represents the percentage by which fair value is less than cost at December 31, 2020.

(c)For bonds, represents amortized cost net of allowance.

(d)The effect on Net income of unrealized losses after taxes will be mitigated upon realization because certain realized losses will result in current decreases in the amortization of certain DAC.

(e)Item count is by CUSIP by subsidiary.

The allowance for credit losses was $14 million for investment grade bonds, and $172 million for below investment grade bonds as of December 31, 2020.

Change in Unrealized Gains and Losses on Investments



The change in net unrealized gains and losses on investments in 2020 was
primarily attributable to increases in the fair value of fixed maturity
securities. For 2020, net unrealized gains related to fixed maturity securities
increased by $9.5 billion due primarily to lower rates partially offset by a
widening of credit spreads.

The change in net unrealized gains and losses on investments in 2019 was
primarily attributable to increases in the fair value of fixed maturity
securities. For 2019, net unrealized gains related to fixed maturity securities
increased by $14.2 billion due primarily to a decrease in rates and a narrowing
of credit spreads.

For further discussion of our investment portfolio see also Note 6 to the Consolidated Financial Statements.



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                                                            ITEM 7 | Investments



Commercial Mortgage Loans

At December 31, 2020, we had direct commercial mortgage loan exposure of $36.4 billion.

The following table presents the commercial mortgage loan exposure by location and class of loan based on amortized cost:



               Number                                                                          Percent
                   of                               Class                                           of
(dollars in
millions)       Loans     Apartments   Offices   Retail   Industrial   Hotel   Others    Total   Total
December 31,
2020
State:
New York          107    $     2,624 $   5,237 $    465  $       393 $   102 $      - $  8,821      24 %
California         66            842     1,343      247          532     775       32    3,771      10
New Jersey         47          1,756        31      420           92      12       33    2,344       6
Texas              51            605     1,165      170          100     144        -    2,184       6
Florida            69            421       153      497          216     217        -    1,504       4
Massachusetts      12            536       227      551           25       -        -    1,339       4
Illinois           20            504       574       10           18       -       22    1,128       3
Washington,
D.C.               13            465       213        -            -      19        -      697       2
Pennsylvania       21             79        17      489           76      25        -      686       2
Ohio               23            170        10      183          261       -        -      624       2
Other states      187          1,992       722    1,192          731     399        -    5,036      14
Foreign            84          3,975     1,020    1,025        1,322     575      373    8,290      23
Total*            700    $    13,969 $  10,712 $  5,249  $     3,766 $

2,268 $ 460 $ 36,424 100 %




December 31, 2019
State:
New York           99   $  2,377 $  4,913 $   457 $   376 $    98 $   - $  8,221  23 %
California         74        736    1,341     249     572     817    41    3,756  10
New Jersey         48      1,635       44     370      81      27    33    2,190   6
Texas              52        501    1,163     174     141     145     -    2,124   6
Florida            74        393      234     544     218     217    10    1,616   3
Massachusetts      13        540      245     549      25       -     -    1,359   4
Illinois           19        505      441      10      18       -    22      996   3
Washington, D.C.   13        447      302       -       -      18     -      767   2
Pennsylvania       23         81       20     528      46      25     -      700   2
Ohio               25        174       10     188     269       -     5      646   2
Other states      215      2,073      740   1,276     740     401    44    5,274  15
Foreign            85      4,237    1,189     987   1,177     564   367    8,521  24
Total*            740   $ 13,699 $ 10,642 $ 5,332 $ 3,663 $ 2,312 $ 522 $ 36,170 100 %

*Does not reflect allowance for credit losses.

For additional discussion on commercial mortgage loans see Note 7 to the Consolidated Financial Statements.

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                                                            ITEM 7 | Investments


Net Realized Capital Gains and Losses



The following table presents the components of Net realized capital gains
(losses):

Years Ended December 31,                                  2020                        2019      2018
                                               Excluding    Fortitude Re
                                            Fortitude Re           Funds
                                                   Funds        Withheld
(in millions)                            Withheld Assets       Assets(c)     Total     Total     Total
Sales of fixed maturity securities        $          307   $         707 $   1,014   $   320   $ (145)
Sales of equity securities                             -               -         -         -        16
Other-than-temporary impairments                       -               -         -     (174)     (251)
Intent to sell(a)                                    (3)               -       (3)         -         -
Change in allowance for credit losses
on fixed maturity securities                       (270)            (10)     (280)         -         -
Change in allowance for credit losses
on loans                                           (105)               2     (103)      (46)      (92)
Foreign exchange transactions                        365              13       378       227     (182)
Variable annuity embedded derivatives,
net of related hedges                                166               -       166     (294)       304
All other derivatives and hedge
accounting                                         (672)           (249)     (921)      (22)       417
Loss on sale of private equity funds                   -               -         -         -     (321)
Other(b)                                             156               -       156       621       203
Net realized capital gains (losses) -
excluding Fortitude Re
funds withheld embedded derivative                  (56)             463       407       632      (51)
Net realized capital gains (losses) on
Fortitude Re funds withheld
embedded derivative                                    -         (2,645)   

(2,645) - - Net realized capital gains (losses) $ (56) $ (2,182) $ (2,238) $ 632 $ (51)

(a)For 2019, Intent to sell was included in Other-than-temporary impairments.



(b)In 2019, includes $200 million from the sale and concurrent leaseback of our
corporate headquarters and $300 million as a result of sales in investment real
estate properties. In 2018, primarily includes $96 million and $49 million of
realized gains on the sale of shares of OneMain Holdings, Inc. and an investment
in Castle Holdings LLC's aircraft assets, respectively.

(c)Represents activity subsequent to the deconsolidation of Fortitude Re on June 2, 2020.



Net realized capital losses in 2020 compared to net realized capital gains in
the prior year due primarily to higher derivative losses in the current period
compared to the prior year.

Net realized capital gains in 2019 compared to net realized capital losses in
2018 due to gains on the sales of securities and foreign exchange compared to
losses on sales of securities and foreign exchange in 2018, as well as lower
impairments in 2019 and losses on private equity sales in 2018. Partially
offsetting these gains were derivative losses in 2019 compared to gains in 2018.

Variable annuity embedded derivatives, net of related hedges, reflected gains in
2020 compared to losses in the prior year primarily due to changes in the
non-performance or "own credit" risk adjustment used in the valuation of the
variable annuities with guaranteed minimum withdrawal benefits (GMWB) embedded
derivative, which are not hedged as part of our economic hedging program.

Net realized capital gains (losses) on Fortitude Re funds withheld assets
primarily reflect increases in the valuation of the modified coinsurance and
funds withheld assets. Increases in the valuation of these assets result in
losses to AIG as the appreciation on the assets must under those reinsurance
arrangements be transferred to Fortitude Re.

For additional discussion of market risk management related to these product
features see Enterprise Risk Management - Insurance Risks - Life and Retirement
Companies' Key Risks - Variable Annuity, Index Annuity and Universal Life Risk
Management and Hedging Programs. For more information on the economic hedging
target and the impact to pre-tax income of this program see Insurance Reserves -
Life and Annuity Reserves and DAC - Variable Annuity Guaranteed Benefits and
Hedging Results in this MD&A.

For further discussion of our investment portfolio see also Note 6 to the Consolidated Financial Statements.



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                                                     ITEM 7 | Insurance Reserves



Insurance Reserves

Liability for unpaid losses and loss adjustment expenses (Loss Reserves)

The following table presents the components of our gross and net loss reserves by segment and major lines of business(a):



At December 31,                                  2020                                                 2019
                                   Net                                                  Net
                             liability                                            liability
                                   for         Reinsurance   Gross liability            for         Reinsurance   Gross liability
                                unpaid                                               unpaid
                                losses      recoverable on        for unpaid         losses      recoverable on        for unpaid
                              and loss   unpaid losses and        losses and       and loss   unpaid losses and        losses and
                            adjustment     loss adjustment   loss 

adjustment adjustment loss adjustment loss adjustment (in millions)

                 expenses            expenses          expenses       expenses            expenses          expenses
General Insurance:
U.S. Workers'
Compensation (net of
discount)                   $    3,905    $          5,653   $         9,558     $    4,330    $          5,494   $         9,824
U.S. Excess Casualty             3,746               4,584             8,330          4,285               5,073             9,358
U.S. Other Casualty              3,520               4,568             8,088          4,064               4,695             8,759
U.S. Financial Lines             4,838               2,193             7,031          5,154               2,221             7,375
U.S. Property and Special
Risks                            6,181               2,571             8,752          4,950               2,807             7,757
U.S. Personal Insurance          1,116               1,626             2,742          1,287                 988             2,275
UK/Europe Casualty and
Financial Lines                  6,826               1,225             8,051          6,234               1,268             7,502
UK/Europe Property and
Special Risks                    2,679               1,215             3,894          2,573               1,191             3,764
UK/Europe and Japan
Personal Insurance               2,219                 505             2,724          1,962                 519             2,481
Other product lines(b)           6,202               5,410            11,612          9,841               2,053            11,894
Unallocated loss
adjustment expenses(b)           1,526               1,106             2,632          2,136                 882             3,018
Total General Insurance         42,758              30,656            73,414         46,816              27,191            74,007
Other Operations Run-Off:
U.S. Run-Off Long Tail
Insurance Lines
(net of discount)                  205               3,500             3,705            166               3,587             3,753
Other run-off product
lines                              210                  60               270            164                  66               230
Blackboard                          88                 101               189             48                 110               158
Unallocated loss
adjustment expenses                 28                 114               142             65                 115               180
Total Other Operations
Run-Off                            531               3,775             4,306            443               3,878             4,321

Total                       $   43,289    $         34,431   $        77,720     $   47,259    $         31,069   $        78,328


(a)Includes net loss reserve discount of $725 million and $1.5 billion for the
years ended December 31, 2020, and 2019, respectively. For discussion of loss
reserve discount see Note 13 to the Consolidated Financial Statements.

(b)Other product lines and Unallocated loss adjustment expenses includes $3.8
billion within Gross liability for unpaid losses and loss adjustment expense and
Reinsurance recoverable on unpaid losses and loss adjustment expense as of
December 31, 2020, and $3.9 billion within the Gross liability for unpaid losses
and loss adjustment expense as of December 31, 2019, for the Fortitude Re
reinsurance.

Prior Year Development

The following table summarizes incurred (favorable) unfavorable prior year development net of reinsurance by segment:




(in millions)                                           2020    2019    2018
General Insurance:
North America*                                       $ (157) $ (136) $   473
International                                             81   (158)   (107)
Total General Insurance                              $  (76) $ (294) $   366
Other Operations Run-Off                                   2       -     (4)

Total prior year (favorable) unfavorable development $ (74) $ (294) $ 362




*Includes the amortization attributed to the deferred gain at inception from the
National Indemnity Company (NICO) adverse development reinsurance agreement of
$211 million, $232 million and $233 million in the years ended December 31,
2020, 2019 and 2018, respectively. Consistent with our definition of APTI, the
amount excludes the portion of (favorable)/unfavorable prior year reserve
development for which we have ceded the risk under the NICO reinsurance
agreements of $(228) million, $(278) million and $834 million for the years
ended December 31, 2020, 2019 and 2018, respectively, and related changes in
amortization of the deferred gain of $25 million, $(13) million and $162 million
over those same periods.

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                                                     ITEM 7 | Insurance Reserves



Net Loss Development - 2020

During 2020, we recognized favorable prior year loss reserve development of $74 million. The development was primarily driven by:

North America



Favorable development on U.S. Workers' Compensation business, both guaranteed
cost business and large deductible, where we reacted to favorable loss trends in
recent accident years;

Favorable development from amortization of the deferred gain on the adverse development reinsurance agreement with NICO for accident years 2015 and prior;

?Favorable development across the combination of primary and excess casualty coverages;

Favorable development in Property, Specialty and other miscellaneous coverages;

Unfavorable development in U.S. Financial Lines, notably D&O, Employment Practices Liability (EPLI), Mergers and Acquisitions, Cyber and Non-Medical Professional Errors & Omissions business where we reacted to increasing frequency and severity in recent accident years;

Unfavorable development in Personal Lines where we reacted to adverse development in Homeowners and Umbrella.

International

?Unfavorable development on Financial Lines driven by low frequency and high severity seen in D&O, especially in UK/Europe and Australia;

?Favorable development on Property and Special Risks globally driven by UK/Europe;

?Favorable development on Europe and Japan Personal Insurance driven by favorable frequency and severity trends.

Our analyses and conclusions about prior year reserves also help inform our judgments about the current accident year loss and loss adjustment expense ratios we selected.



For further details of prior year development by line of business, see Note 13
to the Consolidated Financial Statements. For a discussion of actuarial methods
employed for major classes of business, see also Critical Accounting Estimates.

The following tables summarize incurred (favorable) unfavorable prior year development net of reinsurance, by segment and major lines of business, and by accident year groupings:



Years Ended December 31, 2020
(in millions)                                          Total   2019   2018 & Prior
General Insurance North America:
U.S. Workers' Compensation                           $ (396) $ (18) $        (378)
U.S. Excess casualty                                      96      6             90
U.S. Other casualty                                    (207)      4          (211)
U.S. Financial Lines                                     341     58            283
U.S. Property and Special Risks                         (48)   (26)           (22)
U.S. Personal insurance                                   83     71             12
Other product lines                                     (26)   (33)              7
Total General Insurance North America                $ (157) $   62 $       

(219)


General Insurance International:
UK/Europe Casualty and Financial Lines               $   258 $   31 $       

227


UK/Europe Property and Special Risks                   (155)   (61)         

(94)


UK/Europe and Japan Personal Insurance                  (39)   (39)         

-


Other product lines                                       17     43         

(26)


Total General Insurance International                $    81 $ (26) $          107

Other Operations Run-Off                                   2      -              2

Total prior year (favorable) unfavorable development $ (74) $ 36 $


 (110)


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                                                     ITEM 7 | Insurance Reserves



Net Loss Development - 2019

During 2019, we recognized favorable prior year loss reserve development of $294 million. The development was primarily driven by:

North America

?Favorable development on 2017 Hurricanes and 2017 California wildfires subrogation recoverables in Commercial Property and Personal Lines;

?Favorable development from amortization of the deferred gain on the adverse development reinsurance agreement with NICO for accident years 2015 and prior;



?Favorable development on U.S. Workers' Compensation business, both guaranteed
cost business and large deductible and Defense Base Act business (covering
government contractors serving at military bases overseas) where we reacted to
favorable loss trends in recent accident years;

?Unfavorable development in U.S. Financial Lines, notably D&O, Employment Practices Liability (EPLI) and Non-Medical Professional Errors & Omissions business where we reacted to increasing frequency and severity in recent accident years; and

?Unfavorable development in Primary General Liability where we reacted to adverse frequency and severity trends especially in Construction.

International

?Favorable development on Europe Property and Special Risks, Europe and Japan Personal Insurance and Other product lines; and

?Unfavorable development on European Casualty & Financial Lines, notably Commercial Auto, Employers Liability, Directors & Officers, and Financial Institutions business.

Net Loss Development - 2018

During 2018, we recognized adverse prior year net loss reserve development of $362 million. This unfavorable development was primarily a result of the following:



?Unfavorable development in U.S. Excess Casualty, driven by the combination of
construction defect and construction wrap claims from accident year 2015 and
prior where we reacted to significant increases in severity and longer claim
reporting patterns, as well as higher than expected loss severity in accident
years 2016 and 2017, which led to an increase in estimates for these accident
years;

?Unfavorable development in U.S. Financial Lines, primarily from D&O and EPLI
policies covering Corporate and National Insureds as well as Private and
Not-for-Profit insureds. This development was predominantly in accident years
2014-2017 and resulted largely from increases in severity as the frequency of
class action lawsuits increased in those years.

?Favorable development in U.S. Commercial Property and Specialty Lines due to
reductions in our estimates for 2017 Catastrophes and favorable development from
the attritional losses in Commercial Property and Specialty.

?Unfavorable development in U.S. Personal Lines reflecting an increase in estimates in respect of the California wildfires and Hurricane Irma in 2017.

?Adverse development in Financial Lines in Europe and other areas across the world that have seen increases in the frequency and severity of large losses.



?We note that for certain categories of claims (e.g., construction defect claims
and environmental claims) and for reinsurance recoverable, losses may sometimes
be reclassified to an earlier or later accident year as more information about
the date of occurrence becomes available to us. These reclassifications are
shown as development in the respective years in the tables above.

Significant Reinsurance Agreements



In the first quarter of 2017, we entered into an adverse development reinsurance
agreement with NICO, under which we transferred to NICO 80 percent of the
reserve risk on substantially all of our U.S. Commercial long-tail exposures for
accident years 2015 and prior. Under this agreement, we ceded to NICO 80 percent
of the losses on subject business paid on or after January 1, 2016 in excess of
$25 billion of net paid losses, up to an aggregate limit of $25 billion. We
account for this transaction as retroactive reinsurance. This transaction
resulted in a gain, which under GAAP retroactive reinsurance accounting is
deferred and amortized into income over the settlement period. NICO created a
collateral trust account as security for their claim payment obligations to us,
into which they deposited the consideration paid under the agreement, and
Berkshire Hathaway Inc. has provided a parental guarantee to secure NICO's
obligations under the agreement.

For a description of AIG's catastrophe reinsurance protection for 2020, see Enterprise Risk Management - Insurance Risks - General Insurance Companies' Key Risks - Natural Catastrophe Risk.

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                                                     ITEM 7 | Insurance Reserves


The table below shows the calculation of the deferred gain on the adverse development reinsurance agreement as of December 31, 2020, 2019 and 2018, showing the effect of discounting of loss reserves and amortization of the deferred gain.



                                                December 31,   December 31,   December 31,
(in millions)                                           2020           2019           2018
Gross Covered Losses
Covered reserves before discount              $       16,534 $       19,064 $       23,033
Inception to date losses paid                         25,198         22,954         19,331
Attachment point                                    (25,000)       (25,000)       (25,000)

Covered losses above attachment point $ 16,732 $ 17,018 $ 17,364



Deferred Gain Development
Covered losses above attachment ceded to NICO
(80%)                                         $       13,386 $       13,614 $       13,891
Consideration paid including interest               (10,188)       (10,188) 

(10,188)


Pre-tax deferred gain before discount and
amortization                                           3,198          3,426 

3,703


Discount on ceded losses(a)                            (911)        (1,251) 

(1,719)


Pre-tax deferred gain before amortization              2,287          2,175 

1,984


Inception to date amortization of deferred
gain at inception                                      (904)          (693) 

(461)


Inception to date amortization attributed to
changes in deferred gain(b)                             (86)          (101) 

(141)


Deferred gain liability reflected in AIG's
balance sheet                                 $        1,297 $        1,381 

$ 1,382




a)For the period from inception to December 31, 2020, the accretion of discount
and a reduction in effective interest rates was offset by changes in estimates
of the amount and timing of future recoveries under the adverse development
reinsurance agreement.

(b)Excluded from our definition of APTI.

The following table presents the rollforward of activity in the deferred gain from the adverse development reinsurance agreement:



Years Ended December 31,
(in millions)                                            2020       2019    

2018

Balance at beginning of year, net of discount $ 1,381 $ 1,382 $

1,167


(Favorable) unfavorable prior year reserve
development ceded to NICO(a)                            (228)      (277)    

738


Amortization attributed to deferred gain at
inception(b)                                            (211)      (232)    

(233)


Amortization attributed to changes in deferred
gain(c)                                                    15         39    

(110)


Changes in discount on ceded loss reserves                340        469    

(180)


Balance at end of year, net of discount            $    1,297 $    1,381 $  

1,382

(a)Prior year reserve development ceded to NICO under the retroactive reinsurance agreement is deferred under GAAP.

(b)Represents amortization of the deferred gain recognized in APTI.

(c)Excluded from APTI and included in GAAP.



The lines of business subject to this agreement have been the source of the
majority of the prior year adverse development charges over the past several
years. The agreement has resulted in lower capital charges for reserve risks at
our U.S. insurance subsidiaries. In addition, net investment income declined as
a result of lower invested assets.

Fortitude Re was established during the first quarter of 2018 in a series of
reinsurance transactions related to our Run-Off operations. Those reinsurance
transactions were designed to consolidate most of our Insurance Run-Off Lines
into a single legal entity. As of December 31, 2020, approximately $30.5 billion
of reserves from our Life and Retirement Run-Off Lines and approximately $4.1
billion of reserves from our General Insurance Run-Off Lines related to business
written by multiple wholly-owned AIG subsidiaries, had been ceded to Fortitude
Re under these reinsurance transactions.

Of the Fortitude Re reinsurance agreements, the largest is the Amended and
Restated Combination Coinsurance and Modified Coinsurance Agreement by and
between our subsidiary AGL and Fortitude Re. Under this treaty, approximately
$23.3 billion of AGL reserves as of December 31, 2020 were ceded to Fortitude Re
representing a mix of life and annuity risks. Fortitude Re provides 100 percent
reinsurance of the ceded risks. AGL continues to administer the policies,
including handling claims, although it is anticipated that much of the
administration will move to a Fortitude Re administrative subsidiary over time,
subject to regulatory approvals being obtained and the satisfaction of other
conditions. Until such time, Fortitude Re has certain rights to consult on and
participate in such administration, and AGL retains the risk of collection of
any third party reinsurance covering the ceded business. At effectiveness of the
treaty, an amount equal to the aggregate ceded reserves was deposited by AGL
into a modified coinsurance account of AGL to secure the obligations of
Fortitude Re. Fortitude Re receives or makes quarterly payments that represent
the net gain or loss under

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                                                     ITEM 7 | Insurance Reserves



the treaty for the relevant quarter, including any net investment gain or loss
on the assets in the modified coinsurance account. An AIG affiliate will serve
as portfolio manager of assets in the modified coinsurance account for a minimum
of three years after the June 2, 2020 closing of the Majority Interest Fortitude
Sale.

For a summary of significant reinsurers see Enterprise Risk Management - Insurance Risks - Reinsurance Activities - Reinsurance Recoverable.

LIFE AND ANNUITY FUTURE POLICY BENEFITS, POLICYHOLDER CONTRACT DEPOSITS and dac

The following section provides discussion of life and annuity future policy benefits, policyholder contract deposits and deferred policy acquisition costs.

Update of Actuarial Assumptions

The life insurance companies review and update actuarial assumptions at least annually, generally in the third quarter. Assumption setting standards vary between investment-oriented products and traditional long-duration products.

Investment-oriented products



The life insurance companies review and update estimated gross profit
assumptions used to amortize DAC and related items (which may include VOBA, SIA
and unearned revenue reserves) as well as assessments used to accrue guaranteed
benefit reserves for investment-oriented products at least annually. Estimated
gross profit projections include assumptions for investment-related returns and
spreads, product-related fees and expenses, mortality gains and losses,
policyholder behavior and other factors. In estimating future gross profits,
lapse assumptions require judgment and can have a material impact on DAC
amortization. If the assumptions used for estimated gross profits change
significantly, DAC and related reserves are recalculated using the new
projections, and any resulting adjustment is included in income. Updating such
projections may result in acceleration of amortization in some products and
deceleration of amortization in other products.

The life insurance companies also review assumptions related to their respective
GMWB living benefits that are accounted for as embedded derivatives and measured
at fair value. The fair value of these embedded derivatives is based on
actuarial assumptions, including policyholder behavior, as well as capital
market assumptions.

Various assumptions were updated, including the following effective September 30, 2020:



•We decreased our reversion to the mean rates of return (gross of fees) to 3.12
percent from 3.62 percent for the variable annuity product line in Individual
Retirement and to 2.87 percent from 3.29 percent for the variable annuity
product line in Group Retirement primarily due to recent equity market
movements. Our separate account long-term asset growth rate assumption related
to equity market performance remained unchanged at 7.0 percent; and

•Ultimate projected yields on the vast majority of our invested assets were
lowered on life and annuity deposits. Life deposit projected yields ranged from
an increase of 9 basis points to a decrease of 14 basis points while annuity
insurance deposits saw decreases of up to 24 basis points. Projected yields are
graded from a weighted average net GAAP book yield of existing assets supporting
the business based on the value of the assets to a weighted average yield based
on the duration of the assets excluding assets that mature during the grading
period. The grading period is three years for deferred annuity products and five
years for life insurance products due to deferred annuities having a shorter
duration than life products.

Traditional long-duration products



For long-duration traditional products discussed below, which include whole life
insurance, term life insurance, accident and health insurance, long-term care
insurance, and life-contingent single premium immediate annuities and structured
settlements, a "lock-in" principle applies. The assumptions used to calculate
the benefit liabilities and DAC are set when a policy is issued and do not
change with changes in actual experience, unless a loss recognition event
occurs. A loss recognition event occurs when current liabilities together with
expected future premiums are not sufficient to provide for all future benefits,
expenses, and DAC amortization, net of reinsurance. A loss recognition event is
driven by observed changes in actual experience or estimates differing
significantly from "locked-in" assumptions. Underlying assumptions, including
interest rates, are reviewed periodically and updated as appropriate for loss
recognition testing purposes. As a result of the Majority Interest Fortitude
Sale, all business that is in loss recognition is fully reinsured by an
unaffiliated entity.

The net increases (decreases) to pre-tax income and adjusted pre-tax income as a
result of the update of actuarial assumptions for 2020, 2019 and 2018 are shown
in the following tables.

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                                                     ITEM 7 | Insurance Reserves



The following table presents the decrease in pre-tax income resulting from the
third quarter update of actuarial assumptions in the life insurance companies,
by line item as reported in Results of Operations:

Years Ended December 31,
(in millions)                                           2020    2019    2018
Policy fees                                          $ (106) $  (32) $ (237)
Interest credited to policyholder account balances       (6)      19       -
Amortization of deferred policy acquisition costs        225     203     273
Non deferrable insurance commissions                      15       -       -
Policyholder benefits and losses incurred              (235)   (363)   

(244)


Decrease in adjusted pre-tax income                    (107)   (173)   

(208)


Change in DAC related to net realized capital losses    (44)    (17)      35
Net realized capital gains                               142     180    (55)
Decrease in pre-tax income                           $   (9) $  (10) $ (228)


The following table presents the increase (decrease) in adjusted pre-tax income
resulting from the third quarter update of actuarial assumptions for the life
insurance companies, by segment and product line:

Years Ended December 31,
(in millions)                                               2020      2019      2018
Life and Retirement:
Individual Retirement
Fixed annuities                                        $    (77) $      82 $      40
Variable and indexed annuities                                 2     (145)      (92)
Total Individual Retirement                                 (75)      (63)      (52)
Group Retirement                                              68      (17)        17
Life Insurance                                             (101)      (64)      (67)
Institutional Markets                                          1         -         -
Total Life and Retirement                                  (107)     (144)     (102)
Other Operations Run-Off                                       -      (29)     (106)

Total decrease in adjusted pre-tax income from update of assumptions

                                         $   (107) $   (173) 

$ (208)




In 2020, adjusted pre-tax income included a net unfavorable adjustment of $107
million, primarily in fixed annuities driven by changes to earned rates causing
spread compression partially offset by favorable updates to full surrender
assumptions, and in Life Insurance primarily due to mortality modeling
enhancements.

In 2019, adjusted pre-tax income included a net unfavorable adjustment of $173
million, primarily in index annuities driven by an update to lapse assumptions,
and in Life Insurance primarily due to methodology enhancements related to
projected premium, certain riders and death benefit features, and reinsurance
reserving. The unfavorable adjustments were partially offset by favorable
updates to full surrender assumptions in Individual Retirement fixed annuities.

In 2018, adjusted pre-tax income included a net unfavorable adjustment of $208
million, primarily in variable annuities driven by reductions to the GMWB full
surrender assumption, in Life Insurance primarily due to strengthening of
reserves for certain riders and interest crediting model refinements, and in
Legacy Accident & Health Insurance loss recognition. The unfavorable adjustments
were partially offset by favorable adjustments in Life Insurance primarily due
to lower lapse and mortality assumptions and a reduction in IBNR reserves and in
Individual Retirement due to lower lapse assumptions in fixed annuities and
refinements to partial withdrawal assumptions in variable annuities.

The adjustments related to the update of actuarial assumptions in each period are discussed by business segment below.



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                                                     ITEM 7 | Insurance Reserves


Update of Actuarial Assumptions by Business Segment

Individual Retirement

The update of actuarial assumptions resulted in net favorable (unfavorable) adjustments to adjusted pre-tax income of Individual Retirement of $(75) million, $(63) million and $(52) million in 2020, 2019 and 2018, respectively.



In fixed annuities, the update of estimated gross profit assumptions resulted in
a net unfavorable adjustment of $(77) million, which reflected lower projected
investment earnings, partially offset by lower assumed lapses. In 2019 and 2018,
net favorable adjustments of $82 million and $40 million, respectively,
reflected lower lapse assumptions including the economic impact to competitor
rate on the interest sensitive lapse component, partially offset by lower
interest spread assumptions.

In variable and index annuities, the update of estimated gross profit
assumptions resulted in a net favorable adjustment of $2 million in 2020, driven
by updated withdrawal benefit utilization assumptions. These adjustments were
partially offset by lower projected investment earnings. In 2019, a net
unfavorable adjustment of $145 million, primarily due to lapse updates in index
annuities and updated general account earned rates on variable annuities. The
unfavorable adjustments were partially offset by updated lapse assumptions in
variable annuities. In 2018, a net unfavorable adjustment of $92 million
primarily due to refinements to the guaranteed benefit partial withdrawal
assumptions in variable annuities and the multi-year index strategy crediting
parameters in index annuities. The unfavorable adjustments were partially offset
by lower guaranteed benefit lapse assumptions in variable annuities.

Group Retirement



In Group Retirement, the update of estimated gross profit assumptions resulted
in a favorable adjustment of $68 million in 2020, primarily in the variable
annuities line from extending the DAC amortization projection period, partially
offset by updates to expense and lapse assumptions. The DAC amortization
projection period was extended to reflect business still in-force at the end of
the previous projection period, resulting in an increase in modeled future
profits and an increase in the current DAC balance. In 2019, Group Retirement
recorded an unfavorable adjustment of $17 million, primarily due to lapse
updates in index annuities and variable annuities. In 2018, a favorable
adjustment of $17 million was primarily due to improved premium persistency
assumptions.

Life Insurance



In Life Insurance, the update of actuarial assumptions resulted in a net
unfavorable adjustment of $101 million in 2020, primarily driven by updates to
Universal Life mortality assumptions. The mortality updates better align the
assumptions with experience and reduce future profits which increases the
reserves for affected products. The unfavorable adjustments were partially
offset by refinements to reserve modeling. In 2019, a net unfavorable adjustment
of $64 million was primarily due to methodology enhancements related to
projected premium, certain riders and death benefit features, and reinsurance
reserving. The unfavorable adjustments were partially offset by favorable
adjustments driven by updates to mortality assumptions. In 2018, a net
unfavorable adjustment of $67 million primarily due to additional reserves for
certain riders, decreased lapses and interest crediting model refinements. The
unfavorable adjustments were partially offset by favorable adjustments driven by
updates to mortality assumptions and a reduction to IBNR reserves.

Other Operations



In Other Operations Run-Off, the update of actuarial assumptions resulted in a
net unfavorable adjustment of $29 million in 2019, reflecting updates to loss
recognition reserves and methodology enhancements for universal life insurance.
In 2018, a net unfavorable adjustment of $106 million was primarily due to $105
million of loss recognition expense on accident and health business (other than
long-term care) in the Life and Retirement Run-Off Lines resulting from
assumption and model refinements. As of closing of the Majority Interest
Fortitude Sale on June 2, 2020, the reinsurance transactions with Fortitude Re
are no longer considered affiliated transactions, and, therefore the results are
fully ceded to Fortitude Re.

132 AIG | 2020 Form 10-K

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                                                     ITEM 7 | Insurance Reserves


Variable Annuity Guaranteed Benefits and Hedging Results



Our Individual Retirement and Group Retirement businesses offer variable annuity
products with GMWB riders that provide guaranteed living benefit features. The
liabilities for GMWB are accounted for as embedded derivatives measured at fair
value. The fair value of the embedded derivatives may fluctuate significantly
based on market interest rates, equity prices, credit spreads, market
volatility, policyholder behavior and other factors.

In addition to risk-mitigating features in our variable annuity product design,
we have an economic hedging program designed to manage market risk from GMWB,
including exposures to changes in interest rates, equity prices, credit spreads
and volatility. The hedging program utilizes derivative instruments, including
but not limited to equity options, futures contracts and interest rate swap and
swaption contracts, as well as fixed maturity securities with a fair value
election.

For additional discussion of market risk management related to these product
features see Enterprise Risk Management - Insurance Risks - Life and Retirement
Companies' Key Risks - Variable Annuity, Index Annuity and Universal Life Risk
Management and Hedging Programs.

Differences in Valuation of Embedded Derivatives and Economic Hedge Target



The variable annuity hedging program utilizes an economic hedge target, which
represents an estimate of the underlying economic risks in our GMWB riders. The
economic hedge target differs from the GAAP valuation of the GMWB embedded
derivatives primarily due to the following:

?The economic hedge target includes 100 percent of rider fees in present value calculations; the GAAP valuation reflects only those fees attributed to the embedded derivative such that the initial value at contract issue equals zero;



?The economic hedge target uses best estimate actuarial assumptions and excludes
explicit risk margins used for GAAP valuation, such as margins for policyholder
behavior, mortality, and volatility; and

?The economic hedge target excludes the non-performance or "own credit" risk
adjustment used in the GAAP valuation, which reflects a market participant's
view of our claims-paying ability by incorporating a different spread (the NPA
spread) to the curve used to discount projected benefit cash flows. Because the
discount rate includes the NPA spread and other explicit risk margins, the GAAP
valuation is generally less sensitive to movements in interest rates and other
market factors, and to changes from actuarial assumption updates, than the
economic hedge target. For more information on our valuation methodology for
embedded derivatives within policyholder contract deposits see Note 5 to the
Consolidated Financial Statements.

The market value of the hedge portfolio compared to the economic hedge target at
any point in time may be different and is not expected to be fully offsetting.
In addition to the derivatives held in conjunction with the variable annuity
hedging program, the Life and Retirement companies have cash and invested assets
available to cover future claims payable under these guarantees. The primary
sources of difference between the change in the fair value of the hedging
portfolio and the economic hedge target include:

?Basis risk due to the variance between expected and actual fund returns, which may be either positive or negative;

?Realized volatility versus implied volatility;

?Actual versus expected changes in the hedge target driven by assumptions not subject to hedging, particularly policyholder behavior; and

?Risk exposures that we have elected not to explicitly or fully hedge.

The following table presents a reconciliation between the fair value of the GAAP embedded derivatives and the value of our economic hedge target:



                                                              December 31,   December 31,
(in millions)                                                         2020  

2019


Reconciliation of embedded derivatives and
economic hedge target:
Embedded derivative liability                               $        3,572 $        2,474
Exclude non-performance risk adjustment                            (2,958)  

(2,504)


Embedded derivative liability, excluding NPA                         6,530  

4,978


Adjustments for risk margins and differences in
valuation                                                          (2,502)  

(2,394)


Economic hedge target liability                             $        4,028 $        2,584


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                                                     ITEM 7 | Insurance Reserves


Impact on Pre-tax Income (Loss)



The impact on our pre-tax income (loss) of the variable annuity guaranteed
living benefits and related hedging results includes changes in the fair value
of the GMWB embedded derivatives, and changes in the fair value of related
derivative hedging instruments, both of which are recorded in Other realized
capital gains (losses). Realized capital gains (losses), as well as net
investment income from changes in the fair value of fixed maturity securities
used in the hedging program, are excluded from adjusted pre-tax income of
Individual Retirement and Group Retirement.

The change in the fair value of the embedded derivatives and the change in the
value of the hedging portfolio are not expected to be fully offsetting,
primarily due to the differences in valuation between the economic hedge target,
the GAAP embedded derivatives and the fair value of the hedging portfolio, as
discussed above. When corporate credit spreads widen, the change in the NPA
spread generally reduces the fair value of the embedded derivative liabilities,
resulting in a gain, and when corporate credit spreads narrow or tighten, the
change in the NPA spread generally increases the fair value of the embedded
derivative liabilities, resulting in a loss. In addition to changes driven by
credit market-related movements in the NPA spread, the NPA balance also reflects
changes in business activity and in the net amount at risk from the underlying
guaranteed living benefits.

The following table presents the net increase (decrease) to consolidated pre-tax
income (loss) from changes in the fair value of the GMWB embedded derivatives
and related hedges, excluding related DAC amortization:

Years Ended December 31,
(in millions)                                              2020      2019   

2018


Change in fair value of embedded derivatives,
excluding update of actuarial
assumptions and NPA                                   $ (1,145) $   (156) $ 

(244)


Change in fair value of variable annuity hedging
portfolio:
Fixed maturity securities*                                   44       194   

(154)


Interest rate derivative contracts                        1,342     1,029   

(470)


Equity derivative contracts                               (679)   (1,274)   

312


Change in fair value of variable annuity hedging
portfolio                                                   707      (51)   

(312)


Change in fair value of embedded derivatives
excluding update of actuarial assumptions and
NPA, net of hedging portfolio                             (438)     (207)   

(556)

Change in fair value of embedded derivatives due to NPA spread

                                                   50     (314)   

388

Change in fair value of embedded derivatives due to change in NPA volume

                                        404       202   

280

Change in fair value of embedded derivatives due to update of actuarial assumptions

                             194       219   

38

Total change due to update of actuarial assumptions and NPA

                                                     648       107   

706


Net impact on pre-tax income (loss)                   $     210 $   (100) $ 

150



Impact to Consolidated Income Statement
Net investment income, net of related interest
credited to policyholder account balances             $      44 $     194 $ 

(154)


Net realized capital gains (losses)                         166     (294)   

304


Net impact on pre-tax income (loss)                   $     210 $   (100) $ 

150



Net change in value of economic hedge target and
related hedges
Net impact on economic gains (losses)                 $     295 $     261 $ 

334




*Beginning in July 2019, the fixed maturity securities portfolio used in the
hedging program was rebalanced to reposition the portfolio from a duration,
sector, and issuer perspective. As part of this rebalancing, fixed maturity
securities where we elected the fair value option were sold. Later in the
quarter, as new fixed maturity securities were purchased, they were classified
as available for sale. The change in fair value of available-for-sale fixed
maturity securities recognized as a component of other comprehensive income was
$217 million and $57 million for 2020 and 2019, respectively.

The net impact on pre-tax income of $210 million from the GMWB embedded
derivatives and related hedges in 2020 (excluding related DAC amortization) was
driven by the widening of NPA credit spreads, impact of lower interest rates
that resulted in NPA volume gains from higher expected GMWB payments, gains from
higher equity markets, and gains from the review and update of actuarial
assumptions, partially offset by the impact of lower interest rates on the
change in the fair value of embedded derivatives excluding NPA, net of the
hedging portfolio. In 2019, the net impact on pre-tax loss of $100 million was
driven by tightening of credit spreads on the NPA spread, and impact of lower
interest rates on the change in the fair value of embedded derivatives excluding
NPA, net of the hedging portfolio, offset by impact of lower interest rates that
resulted in NPA volume gains from higher expected GMWB payments, and gains from
the review and update of actuarial assumptions. In 2018, the net impact on
pre-tax income of $150 million was primarily driven by gains from the impact of
widening credit spreads on the NPA spread, and the impact of higher interest
rates on the change in fair value of embedded derivatives excluding NPA, and
gains from the review and update of actuarial assumptions, partially offset by
lower equity markets, net of the hedging portfolio.

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                                                     ITEM 7 | Insurance Reserves



The change in the fair value of the GMWB embedded derivatives, excluding NPA and
update of actuarial assumptions, in 2020 reflected losses from decreases in
interest rates, partially offset by gains from higher equity markets. In 2019,
the change in the fair value of the GMWB embedded derivatives, excluding NPA and
update of actuarial assumptions, reflected losses from decreases in interest
rates, partially offset by gains from higher equity markets. In 2018, the change
in the fair value of the GMWB embedded derivatives, excluding NPA and update of
actuarial assumptions, reflected losses from lower equity markets and the impact
of moving from an economic to a GAAP discount basis, offset by increases in
interest rates.

Fair value gains or losses in the hedging portfolio are typically not fully
offset by increases or decreases in liabilities on a GAAP basis, due to the NPA
and other risk margins used for GAAP valuation that cause the embedded
derivatives to be less sensitive to changes in market rates than the hedge
portfolio. On an economic basis, the changes in the fair value of the hedge
portfolio were partially offset by the increase in the economic hedge target, as
discussed below. In 2020, we estimated a net mark to market gain of
approximately $295 million from our hedging activities related to our economic
hedge target primarily driven by gains from higher equity markets and gains from
the review and update of actuarial assumptions offset by tightening credit
spreads. In 2019, we estimated a net mark to market gain of approximately $261
million from our hedging activities related to our economic hedge target
primarily driven by gains from the review and update of actuarial assumptions
and modeling refinements, offset by tightening credit spreads. In 2018, we
estimated a net mark to market gain of approximately $334 million from our
hedging activities related to our economic hedge target primarily driven by
gains from the widening of credit spreads.

Change in Economic Hedge Target



The increase in the economic hedge target liability in 2020 was primarily due to
lower interest rates and tighter credit spreads, offset by benefits from the
review and update of assumptions and higher equity markets. The decrease in the
economic hedge target liability in 2019 was primarily due to higher equity
markets and gains from the review and update of actuarial assumptions offset by
lower interest rates and tighter credit spreads. The decrease in the economic
hedge target liability in 2018 was primarily due to higher interest rates and
wider credit spreads, offset by lower equity markets.

Change in Fair Value of the Hedging Portfolio

The changes in the fair value of the economic hedge target and, to a lesser extent, the embedded derivative valuation under GAAP, were offset in part by the following changes in the fair value of the variable annuity hedging portfolio:



?Changes in the fair value of interest rate derivative contracts, which included
swaps, swaptions and futures, resulted in gains driven by lower interest rates
in 2020 and 2019. The net losses in 2018 reflected the impact of increases in
interest rates, and widening of credit spreads.

?Changes in the fair value of equity derivative contracts, which included
futures and options, resulted in losses in 2020 and 2019 and gains in 2018, and
varied based on the relative change in equity market returns in the respective
periods.

?Changes in the fair value of fixed maturity securities, primarily corporate
bonds, are used as a capital-efficient way to economically hedge interest rate
and credit spread-related risk. Beginning in July 2019, the change in the fair
value of available-for-sale hedging bonds is reported as a component of
comprehensive income in the Condensed Consolidated Statements of Comprehensive
Income (Loss). Prior to July 2019, the change in the fair value of the hedging
bonds, which was excluded from the adjusted pre-tax income of the Individual
Retirement and Group Retirement segments, was reported in net investment income
on the Consolidated Statements of Income (Loss). The change in the fair value of
the corporate bond hedging program in 2020 reflected gains due to decreases in
interest rates, and tightening credit spreads. The gains in 2019 reflected the
impact of decreases in interest rates, and tightening credit spreads. The losses
in 2018 reflected the impact of increases in interest rates, and widening of
credit spreads.

                                                        AIG | 2020 Form 10-K 135


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                                                     ITEM 7 | Insurance Reserves



DAC

The following table summarizes the major components of the changes in DAC, including VOBA, within the Life and Retirement companies:



Years Ended December 31,
(in millions)                                                2020      2019      2018
Balance, beginning of year                              $   8,119 $   9,286 $   7,846
Initial allowance upon CECL adoption                           15         - 

-


Acquisition costs deferred                                    910     1,180 

1,128

Amortization expense: Update of assumptions included in adjusted pre-tax income

                                                        225       203 

300


Related to realized capital gains and losses                    8        51 

5


All other operating amortization                            (856)     (875) 

(1,000)


Increase (decrease) in DAC due to foreign exchange             18        18 

(23)


Change related to unrealized depreciation
(appreciation) of investments                             (1,123)   (1,744) 

1,030

Balance, end of year, excluding Fortitude Re DAC(a) 7,316 8,119

9,286


DAC on business ceded to Fortitude Re(b)                        -       456 

523

Balance, end of year, including Fortitude Re DAC $ 7,316 $ 8,575 $ 9,809

(a)DAC balance excluding the amount related to unrealized depreciation (appreciation) of investments was $10.5 billion, $10.1 billion and $9.6 billion at December 31, 2020, 2019 and 2018, respectively.

(b)As of closing of the Majority Interest Fortitude Sale on June 2, 2020, these DAC balances were deemed to be not recoverable and were written off.



The net adjustments to DAC amortization from the update of actuarial assumptions
for estimated gross profits, including those reported within change in DAC
related to net realized capital gains (losses), represented two percent, two
percent and four percent of the DAC balance excluding the amount related to
unrealized depreciation (appreciation) of investments as of December 31, 2020,
2019 and 2018, respectively.

Reversion to the Mean

The reversion to the mean rate is updated quarterly based on market returns and
can change dramatically in periods where market returns move significantly. For
December 31, 2020 compared to September 30, 2020, we decreased our reversion to
the mean rates of return (gross of fees) to 1.66 percent from 3.12 percent for
the variable annuity product line in Individual Retirement, and to 0.55 percent
from 2.87 percent for the variable annuity product line in Group Retirement,
primarily due to recent equity market movements. The five-year reversion to the
mean period did not meet the criteria for adjustment in 2020 which would have
otherwise required a reset of the start date used in the calculation of the
average gross long-term return rate. The long-term growth assumption used in our
reversion to the mean methodology remained unchanged at 7.0 percent in 2020,
2019 and 2018.

For additional discussion of assumptions related to our reversion to the mean methodology see Critical Accounting Estimates - Estimated Gross Profits for Investment-Oriented Products.

DAC and Reserves Related to Unrealized Appreciation of Investments



DAC and Reserves for universal life and investment-oriented products are
adjusted at each balance sheet date to reflect the change in DAC, unearned
revenue, and benefit reserves with an offset to Other comprehensive income (OCI)
as if securities available for sale had been sold at their stated aggregate fair
value and the proceeds reinvested at current yields (shadow Investment-Oriented
Adjustments). Similarly, for long-duration traditional products, significant
unrealized appreciation of investments in a sustained low interest rate
environment may cause additional future policy benefit liabilities with an
offset to OCI to be recorded.

Shadow adjustments to DAC and unearned revenue generally move in the opposite
direction of the change in unrealized appreciation of the available for sale
securities portfolio, reducing the reported DAC and unearned revenue balance
when market interest rates decline. Conversely, shadow adjustments to benefit
reserves generally move in the same direction as the change in unrealized
appreciation of the available for sale securities portfolio, increasing reported
future policy benefit liabilities balance when market interest rates decline.

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                                                     ITEM 7 | Insurance Reserves



Market conditions in 2020 drove an $8.7 billion increase in the unrealized
appreciation of fixed maturity securities held to support businesses in the Life
and Retirement companies at December 31, 2020 compared to December 31, 2019. At
December 31, 2020, the shadow Investment-Oriented Adjustments reflected
decreases in amortized balances including DAC and Unearned Revenue Reserves,
while accrued liabilities such as policyholder benefit liabilities increased
compared to December 31, 2019. Accrued shadow loss recognition reserves
decreased from December 31, 2019, primarily due to the discontinuation of
recognizing shadow loss recognition reserves related to Fortitude Re funds
withheld assets. Although these assets remain on AIG's balance sheet, subsequent
to the June 2, 2020 deconsolidation of Fortitude Re, AIG is no longer exposed to
the returns on these assets and corresponding shadow adjustments because the
assets economically belong to Fortitude Re as a result of the funds withheld
arrangements with Fortitude Holdings.

For further discussion on the sale of Fortitude Holdings see Consolidated Results of Operation.

Reserves



The following table presents a rollforward of insurance reserves by operating
segments for Life and Retirement, including future policy benefits, policyholder
contract deposits, other policyholder funds, and separate account liabilities,
as well as Retail Mutual Funds and Group Retirement mutual fund assets under
administration:

Years Ended December 31,
(in millions)                                               2020       2019       2018
Individual Retirement
Balance at beginning of year, gross                   $  144,753 $  132,529 $  138,341
Premiums and deposits                                     10,370     14,899     15,621
Surrenders and withdrawals                              (12,023)   (13,135)   (14,048)
Death and other contract benefits                        (3,075)    (3,204) 

(3,316)


Subtotal                                                 140,025    131,089 

136,598


Change in fair value of underlying assets and reserve
accretion, net of policy fees                              7,285     11,492    (5,302)
Cost of funds*                                             1,675      1,666      1,538
Other reserve changes                                      (148)        506      (305)
Balance at end of year                                   148,837    144,753    132,529
Reinsurance ceded                                          (313)      (308)      (318)

Total Individual Retirement insurance reserves and mutual fund assets

                                    $  148,524 $  144,445 $  132,211
Group Retirement
Balance at beginning of year, gross                   $  102,049 $   91,685 $   97,306
Premiums and deposits                                      7,496      8,346      8,639
Surrenders and withdrawals                               (8,696)   (10,317)   (10,652)
Death and other contract benefits                          (740)      (675) 

(606)


Subtotal                                                 100,109     89,039 

94,687


Change in fair value of underlying assets and reserve
accretion, net of policy fees                              9,644     11,939    (4,106)
Cost of funds*                                             1,125      1,128      1,106
Other reserve changes                                      (227)       (57)        (2)
Balance at end of year                                   110,651    102,049     91,685

Total Group Retirement insurance reserves and mutual fund assets

                                           $  110,651 $  102,049 $   91,685
Life Insurance
Balance at beginning of year, gross                   $   27,397 $   24,844 $   24,569
Premiums and deposits                                      4,046      3,931      3,778
Surrenders and withdrawals                                 (484)      (663)    (1,068)
Death and other contract benefits                          (557)      (663) 

(653)


Subtotal                                                  30,402     27,449 

26,626


Change in fair value of underlying assets and reserve
accretion, net of policy fees                            (1,133)    (1,138)    (1,124)
Cost of funds*                                               373        374        381
Other reserve changes                                    (1,644)        712    (1,039)
Balance at end of year                                    27,998     27,397     24,844
Reinsurance ceded                                        (1,437)    (1,358)    (1,436)
Total Life Insurance reserves                         $   26,561 $   26,039 $   23,408


                                                        AIG | 2020 Form 10-K 137


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                                                     ITEM 7 | Insurance Reserves



Institutional Markets
Balance at beginning of year, gross                   $   23,673 $   21,762 $   20,645
Premiums and deposits                                      4,846      2,822      3,207
Surrenders and withdrawals                               (1,788)      (984)    (2,034)
Death and other contract benefits                          (886)    (1,102) 

(655)


Subtotal                                                  25,845     22,498 

21,163


Change in fair value of underlying assets and reserve
accretion, net of policy fees                                823        788        139
Cost of funds*                                               304        356        342
Other reserve changes                                        370         31        118
Balance at end of year                                    27,342     23,673     21,762
Reinsurance ceded                                           (45)       (44)       (44)
Total Institutional Markets reserves                  $   27,297 $   23,629 $   21,718
Total insurance reserves and mutual fund assets
Balance at beginning of year, gross                   $  297,872 $  270,820 $  280,861
Premiums and deposits                                     26,758     29,998     31,245
Surrenders and withdrawals                              (22,991)   (25,099)   (27,802)
Death and other contract benefits                        (5,258)    (5,644) 

(5,230)


Subtotal                                                 296,381    270,075 

279,074


Change in fair value of underlying assets and reserve
accretion, net of policy fees                             16,619     23,081   (10,393)
Cost of funds*                                             3,477      3,524      3,367
Other reserve changes                                    (1,649)      1,192    (1,228)
Balance at end of year, excluding Fortitude Re
reserves                                                 314,828    297,872 

270,820


Fortitude Re reserves                                     28,505     30,441 

28,747


Balance at end of year, including Fortitude Re
reserves                                                 343,333    328,313 

299,567


Fortitude Re reinsurance ceded                          (28,505)          - 

-


Reinsurance ceded                                        (1,795)    (1,710) 

(1,798)

Total insurance reserves and mutual fund assets $ 313,033 $ 326,603 $ 297,769

*Excludes amortization of deferred sales inducements.

Insurance reserves, as well as Retail Mutual Funds and Group Retirement mutual fund assets under administration, were comprised of the following balances:



                                                      December 31,   December 31,
(in millions)                                                 2020           2019
Future policy benefits                              $       48,864 $       48,388
Policyholder contract deposits                             160,450        

152,018


Other policyholder funds*                                      957          

976


Separate account liabilities                               100,290         93,272
Total insurance reserves                                   310,561        294,654
Mutual fund assets                                          32,772         33,659

Total insurance reserves and mutual fund assets $ 343,333 $ 328,313

*Excludes unearned revenue liability.

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                                        ITEM 7 | Liquidity and Capital Resources


Liquidity and Capital Resources

Overview



Liquidity refers to the ability to generate sufficient cash resources to meet
our payment obligations. It is defined as cash and unencumbered assets that can
be monetized in a short period of time at a reasonable cost. We endeavor to
manage our liquidity prudently through various risk committees, policies and
procedures, and a stress testing and liquidity risk framework established by our
Treasury group with oversight by Enterprise Risk Management (ERM). Our liquidity
risk framework is designed to manage liquidity at both AIG Parent and its
subsidiaries to meet our financial obligations for a minimum of six months under
a liquidity stress scenario.

See Enterprise Risk Management - Risk Appetite, Limits, Identification and Measurement and Enterprise Risk Management - Liquidity Risk Management below for additional information.



Capital refers to the long-term financial resources available to support the
operation of our businesses, fund business growth, and cover financial and
operational needs that arise from adverse circumstances. Our primary source of
ongoing capital generation is derived from the profitability of our insurance
subsidiaries. We must comply with numerous constraints on our minimum capital
positions. These constraints drive the requirements for capital adequacy at AIG
and the individual businesses and are based on internally-defined risk
tolerances, regulatory requirements, rating agency and creditor expectations and
business needs. Actual capital levels are monitored on a regular basis, and
using ERM's stress testing methodology, we evaluate the capital impact of
potential macroeconomic, financial and insurance stresses in relation to the
relevant capital constraints of both AIG and our insurance subsidiaries.

We believe that we have sufficient liquidity and capital resources to satisfy
future requirements and meet our obligations to policyholders, customers,
creditors and debt-holders, including those arising from reasonably foreseeable
contingencies or events.

Nevertheless, some circumstances may cause our cash or capital needs to exceed
projected liquidity or readily deployable capital resources. Additional
collateral calls, deterioration in investment portfolios or reserve
strengthening affecting statutory surplus, higher surrenders of annuities and
other policies, downgrades in credit ratings, catastrophic losses or
fluctuations in the capital markets generally may result in significant
additional cash or capital needs and loss of sources of liquidity and capital.
Other potential events that could cause a liquidity strain include an economic
collapse of a nation or region significant to our operations, nationalization,
catastrophic terrorist acts, pandemics or other events causing economic or
political upheaval. In addition, regulatory and other legal restrictions could
limit our ability to transfer funds freely, either to or from our subsidiaries.

For a discussion regarding risks associated with COVID-19, see Part I. Item 1A.
- Risk Factors - COVID-19 is adversely affecting, and is expected to continue to
adversely affect, our global business, financial condition and results of
operations, and its ultimate impact will depend on future developments that are
uncertain and cannot be predicted, including the scope, severity and duration of
the crisis, and the governmental, legislative and regulatory actions taken and
court decisions rendered in response thereto.

Depending on market conditions, regulatory and rating agency considerations and
other factors, we may take various liability and capital management actions.
Liability management actions may include, but are not limited to, repurchasing
or redeeming outstanding debt, issuing new debt or engaging in debt exchange
offers. Capital management actions may include, but are not limited to, issuing
preferred stock, paying dividends to our shareholders on the AIG Common Stock,
paying dividends to the holders of our Series A Preferred Stock, and repurchases
of AIG Common Stock.



                                                        AIG | 2020 Form 10-K 139


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                                        ITEM 7 | Liquidity and Capital Resources



LIQUIDITY AND CAPITAL RESOURCES HIGHLIGHTS
Sources(a)
AIG Parent Funding from Subsidiaries
During 2020, AIG Parent received $1.8 billion in dividends and $108 million in
loan repayments from subsidiaries. Of this amount, $1.3 billion consisted of
dividends in the form of cash and fixed maturity securities from our General
Insurance companies and $473 million consisted of dividends and $108 million in
loan repayments in the form of cash from our Life and Retirement companies.
AIG Parent also received a net amount of $1.7 billion in tax sharing payments in
the form of cash from our insurance businesses in 2020, including $419 million
of such payments in the fourth quarter of 2020. The tax sharing payments may be
subject to further adjustment in future periods.
Revolving Credit Facility
On March 20, 2020, AIG Parent borrowed $1.3 billion under its $4.5 billion
committed, revolving syndicated credit facility, which amount was repaid in full
with interest on June 9, 2020.
Debt Issuance
In May 2020, we issued $1.5 billion aggregate principal amount of 2.500% Notes
Due 2025; $1.6 billion aggregate principal amount of 3.400% Notes Due 2030; and
$1.0 billion aggregate principal amount of 4.375% Notes Due 2050.
Other Cash Inflows
During 2020 we received other cash inflows of approximately $2.2 billion in
connection with debt unrelated to AIG's general borrowings, including:
?$2.1 billion of debt of consolidated investment entities not guaranteed by AIG,
which includes real estate investments, affordable housing partnerships and
other securitization vehicles;
?$126 million of borrowings supported by assets, principally GIAs; and
?$5 million of subsidiary notes, bonds, loans and mortgages payable, not
guaranteed by AIG.
Majority Interest Fortitude Sale
In June 2020, AIG completed the Majority Interest Fortitude Sale for $2.2
billion. AIG Parent contributed $700 million of the proceeds of the Majority
Interest Fortitude Sale to certain of its General Insurance subsidiaries and
$135 million of the proceeds of the Majority Interest Fortitude Sale to certain
of its Life and Retirement subsidiaries.




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                                        ITEM 7 | Liquidity and Capital Resources



Uses
Debt Reduction(b)
During 2020, $1.7 billion of debt categorized as general borrowings matured, was
repaid or redeemed as follows:
?Redemption of $350 million aggregate principal amount of our 4.35% Callable
Notes Due 2045.
?Repayment of $638 million aggregate principal amount of our 3.375% Notes Due
2020 made on August 15, 2020.
?Repayment of $708 million aggregate principal amount of our 6.400% Notes Due
2020 made on December 15, 2020.
We made interest payments on our general borrowings totaling $1.0 billion during
2020.
Other Cash Outflows
During 2020 we made other repayments of approximately $3.1 billion in connection
with debt unrelated to AIG's general borrowings, including:
?$2.8 billion on debt of consolidated investment entities not guaranteed by AIG,
which includes real estate investments, affordable housing partnerships and
other securitization vehicles;
?$265 million on borrowings supported by assets, principally GIAs; and
?$48 million on subsidiary notes, bonds, loans and mortgages payable, not
guaranteed by AIG.
Revolving Credit Facility
On June 9, 2020, AIG Parent repaid in full with interest the $1.3 billion
borrowed under its $4.5 billion committed, revolving syndicated credit facility.
Dividend
We paid a cash dividend of $365.625 per share on AIG's Series A Preferred Stock
during each quarter of 2020 totaling $29 million.
We paid a cash dividend of $0.32 per share on AIG Common Stock during each
quarter of 2020 totaling $1.1 billion.
Repurchase of Common Stock(a)
We repurchased approximately 12 million shares of AIG Common Stock during the
first quarter of 2020, for an aggregate purchase price of $500 million, under an
accelerated stock repurchase (ASR) agreement executed in February 2020.
Majority Interest Fortitude Sale
In June 2020, AIG completed the Majority Interest Fortitude Sale for $2.2
billion. AIG Parent contributed $700 million of the proceeds of the Majority
Interest Fortitude Sale to certain of its General Insurance subsidiaries and
$135 million of the proceeds of the Majority Interest Fortitude Sale to certain
of its Life and Retirement subsidiaries.
IRS Tax Prepayment
In June 2020, AIG Parent made a prepayment of approximately $548 million to the
U.S. Treasury in connection with certain settlement agreements described in Tax
Matters below.


(a)In January 2021, we received aggregate proceeds of approximately $92 million
in connection with warrant exercises that occurred prior to the expiration of
warrants to purchase shares of AIG Common Stock on January 19, 2021. Pursuant to
an Exchange Act Rule 10b5-1 repurchase plan, in January 2021, we repurchased
approximately $92 million of shares of AIG Common Stock with proceeds received
from warrant exercises. As of February 18, 2021, approximately $1.4 billion
remained under our share repurchase authorization.

(b)On February 1, 2020, AIG redeemed all of its outstanding 3.300% Notes Due
2021 (the Notes), for a redemption price of 100 percent of the principal amount
plus accrued and unpaid interest. As of December 31, 2020, $1.5 billion
aggregate principal amount of the Notes were outstanding.

                                                        AIG | 2020 Form 10-K 141


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                                        ITEM 7 | Liquidity and Capital Resources


Analysis of Sources and Uses of Cash



The following table presents selected data from AIG's Consolidated Statements of
Cash Flows:

Years Ended December 31,
(in millions)                                              2020       2019       2018
Sources:
Net cash provided by operating activities            $    1,038 $        - $        -
Net cash provided by other investing activities               -          -  

5,494


Changes in policyholder contract balances                 4,531      5,630  

6,634


Issuance of long-term debt                                4,196        734  

2,657


Issuance of debt of consolidated investment
entities                                                  2,128      3,147  

2,077


Issuance of preferred stock, net of issuance
costs                                                         -        485  

-


Net cash provided by other financing activities             541      1,600  

-


Total sources                                            12,434     11,596  

16,862

Uses:


Net cash used in operating activities                         -    (1,807)  

(394)


Acquisition of businesses, net of cash and
restricted cash acquired                                      -          -  

(5,717)


Net cash used in other investing activities             (6,202)    (5,475)  

-


Repayments of long-term debt                            (1,923)    (1,504)  

(3,044)


Repayments of debt of consolidated investment
entities                                                (2,783)    (1,698)  

(628)


Purchase of common stock                                  (500)          -  

(1,739)


Dividends paid on preferred stock                          (29)       (22)  

-


Dividends paid on common stock                          (1,103)    (1,114)  

(1,138)


Purchases of warrants                                         -          -  

(11)


Net cash used in other financing activities                   -          -  

(3,559)


Total uses                                             (12,540)   (11,620)  

(16,230)


Effect of exchange rate changes on cash and
restricted cash                                              49         16  

(11)

Increase (decrease) in cash and restricted cash $ (57) $ (8) $ 621




The following table presents a summary of AIG's Consolidated Statements of Cash
Flows:

Years Ended December 31,
(in millions)                                            2020       2019       2018
Summary:
Net cash provided by (used in) operating
activities                                         $    1,038 $  (1,807) $  

(394)


Net cash used in investing activities                 (6,202)    (5,475)    

(223)


Net cash provided by financing activities               5,058      7,258    

1,249


Effect of exchange rate changes on cash and
restricted cash                                            49         16    

(11)


Net Increase (decrease) in cash and restricted
cash                                                     (57)        (8)    

621


Cash and restricted cash at beginning of year           3,287      3,358    

2,737


Change in cash of businesses held for sale                  -       (63)    

-


Cash and restricted cash at end of year            $    3,230 $    3,287 $    3,358


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                                        ITEM 7 | Liquidity and Capital Resources


Operating Cash Flow Activities



Insurance companies generally receive most premiums in advance of the payment of
claims or policy benefits. The ability of insurance companies to generate
positive cash flow is affected by the frequency and severity of losses under
their insurance policies, policy retention rates and operating expenses.

Interest payments totaled $1.1 billion in 2020 compared to $1.3 billion in 2019
and $1.3 billion in 2018. Excluding interest payments, AIG had operating cash
inflows of $2.1 billion in 2020 compared to operating cash outflows of $481
million in 2019 and operating cash inflows of $918 million in 2018.

Investing Cash Flow Activities



Net cash used in investing activities in 2020 was $6.2 billion compared to net
cash used in investing activities of $5.5 billion in 2019 and $0.2 billion in
2018. Net cash used in investing activities in 2018 included our acquisition of
Validus for approximately $5.5 billion in cash.

Financing Cash Flow Activities

Net cash provided by financing activities in 2020 reflected:

•approximately $1.1 billion in the aggregate to pay a dividend of $0.32 per share on AIG Common Stock in each quarter of 2020;

•approximately $29 million in the aggregate to pay a dividend of $365.625 per share on AIG's Series A Preferred Stock in each quarter of 2020;

•$500 million to repurchase approximately 12 million shares of AIG Common Stock;

•approximately $2.3 billion in net inflows from the issuance and repayment of long-term debt; and

•approximately $655 million in net outflows from the issuance and repayment of debt of consolidated investment entities.

Net cash provided by financing activities in 2019 reflected:

•approximately $1.1 billion in the aggregate to pay a dividend of $0.32 per share on AIG Common Stock in each quarter of 2019;

•approximately $22 million to pay a dividend of $369.6875 per share, $365.625 per share and $365.625 per share on AIG's Series A Preferred Stock in the second, third and fourth quarters of 2019, respectively;

•approximately $770 million in net outflows from the issuance and repayment of long-term debt;

•approximately $1.4 billion in net inflows from the issuance and repayment of debt of consolidated investment entities; and

•approximately $485 million inflow from the issuance of preferred stock.

Net cash used in financing activities in 2018 reflected:

•approximately $1.1 billion in the aggregate to pay a dividend of $0.32 per share on AIG Common Stock in each quarter of 2018;

•approximately $1.7 billion to repurchase approximately 36.5 million shares of AIG Common Stock;

•approximately $387 million in net outflows from the issuance and repayment of long-term debt; and

•approximately $1.4 billion in net inflows from the issuance and repayment of debt of consolidated investment entities.

Liquidity and Capital Resources of AIG Parent and Subsidiaries

AIG Parent



As of December 31, 2020, AIG Parent had approximately $15.0 billion in liquidity
sources. AIG Parent's liquidity sources are primarily held in the form of cash,
short-term investments and publicly traded, investment grade rated fixed
maturity securities and also include a committed, revolving syndicated credit
facility. Fixed maturity securities primarily include U.S. government and
government sponsored entity securities, U.S. agency mortgage-backed securities,
corporate and municipal bonds and certain other highly rated securities. AIG
Parent actively manages its assets and liabilities in terms of products,
counterparties and duration. Based upon an assessment of funding needs, the
liquidity sources can be readily monetized through sales or repurchase
agreements or contributed as admitted assets to regulated insurance companies.
AIG Parent liquidity is monitored through the use of various internal liquidity
risk measures. AIG Parent's primary sources of liquidity are dividends,
distributions, loans and other payments from subsidiaries and credit facilities.
AIG Parent's primary uses of liquidity are for debt service, capital and
liability management, and operating expenses.

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                                        ITEM 7 | Liquidity and Capital Resources



We believe that we have sufficient liquidity and capital resources to satisfy
our reasonably foreseeable future requirements and meet our obligations to our
creditors, debt-holders and insurance company subsidiaries. We expect to access
the debt and preferred equity markets from time to time to meet funding
requirements as needed.

We utilize our capital resources to support our businesses, with the majority of
capital allocated to our insurance operations. Should we have or generate more
capital than is needed to support our business strategies (including organic
growth or acquisition opportunities) or mitigate risks inherent to our business,
we may develop plans to distribute such capital to shareholders via dividends or
AIG Common Stock repurchase authorizations or deploy such capital towards
liability management.

In the normal course, it is expected that a portion of the capital released by
our insurance operations, by our other operations or through the utilization of
AIG's deferred tax assets may be available to support our business strategies,
for distribution to shareholders or for liability management.

In developing plans to distribute capital, AIG considers a number of factors,
including, but not limited to: AIG's business and strategic plans, expectations
for capital generation and utilization, AIG's funding capacity and capital
resources in comparison to internal benchmarks, as well as rating agency
expectations, regulatory standards and internal stress tests for capital.

The following table presents AIG Parent's liquidity sources:



                                                             As of          As of
                                                      December 31,   December 31,
(in millions)                                                 2020           2019
Cash and short-term investments(a)                      $    6,762    $     

2,804


Unencumbered fixed maturity securities(b)                    3,711          

4,777


Total AIG Parent liquidity                                  10,473          

7,581


Available capacity under committed, syndicated
credit facility(c)                                           4,500          

4,500


Total AIG Parent liquidity sources                      $   14,973    $    

12,081

(a)Cash and short-term investments include reverse repurchase agreements totaling $5.4 billion and $2.1 billion as of December 31, 2020 and 2019, respectively.

(b)Unencumbered securities consist of publicly traded, investment grade rated fixed maturity securities. Fixed maturity securities primarily include U.S. government and government sponsored entity securities, U.S. agency mortgage-backed securities, corporate and municipal bonds and certain other highly rated securities.

(c)For additional information relating to this committed, syndicated credit facility see - Credit Facilities below.

Insurance Companies



We expect that our insurance companies will be able to continue to satisfy
reasonably foreseeable future liquidity requirements and meet their obligations,
including those arising from reasonably foreseeable contingencies or events,
through cash from operations and, to the extent necessary, monetization of
invested assets. Our insurance companies' liquidity resources are primarily held
in the form of cash, short-term investments and publicly traded, investment
grade rated fixed maturity securities.

Each of our material insurance companies' liquidity is monitored through various
internal liquidity risk measures. The primary sources of liquidity are premiums,
fees, reinsurance recoverables and investment income and maturities. The primary
uses of liquidity are paid losses, reinsurance payments, benefit claims,
surrenders, withdrawals, interest payments, dividends, expenses, investment
purchases and collateral requirements.

Our General Insurance companies may require additional funding to meet capital
or liquidity needs under certain circumstances. Large catastrophes may require
us to provide additional support to our affected operations. Downgrades in our
credit ratings could put pressure on the insurer financial strength ratings of
our subsidiaries, which could result in non-renewals or cancellations by
policyholders and adversely affect a subsidiary's ability to meet its own
obligations. Increases in market interest rates may adversely affect the
financial strength ratings of our subsidiaries, as rating agency capital models
may reduce the amount of available capital relative to required capital.

Management believes that because of the size and liquidity of our Life and
Retirement companies' investment portfolios, normal deviations from projected
claim or surrender experience would not create significant liquidity risk.
Furthermore, our Life and Retirement companies' products contain certain
features that mitigate surrender risk, including surrender charges. However, in
times of extreme capital markets disruption or as a result of fluctuations in
the capital markets generally, liquidity needs could outpace resources. As part
of their risk management framework, our Life and Retirement companies continue
to evaluate and, where appropriate, pursue strategies and programs to improve
their liquidity position and facilitate their ability to maintain a fully
invested asset portfolio.

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                                        ITEM 7 | Liquidity and Capital Resources



Certain of our U.S. insurance companies are members of the FHLBs in their
respective districts. Borrowings from FHLBs are used to supplement liquidity or
for other uses deemed appropriate by management. Our U.S. General Insurance
companies had no outstanding borrowings from FHLBs at both December 31, 2020 and
2019. Our U.S. Life and Retirement companies had $3.6 billion and $3.5 billion
which were due to FHLBs in their respective districts at December 31, 2020 and
2019, respectively, under funding agreements issued through our Individual
Retirement, Group Retirement and Institutional Markets operating segments, which
were reported in Policyholder contract deposits. Proceeds from funding
agreements are generally invested in fixed income securities and other
investments intended to generate spread income. These investment contracts do
not have mortality or morbidity risk and are similar to GICs. In addition, our
U.S. Life and Retirement companies had no outstanding borrowings in the form of
cash advances from FHLBs at both December 31, 2020 and 2019.

Certain of our U.S. Life and Retirement companies have programs, which began in
2012, that lend securities from their investment portfolio to supplement
liquidity or for other uses as deemed appropriate by management. Under these
programs, these U.S. Life and Retirement companies lend securities to financial
institutions and receive cash as collateral equal to 102 percent of the fair
value of the loaned securities. Cash collateral received is invested in
short-term investments or partially used for short-term liquidity purposes.
Additionally, the aggregate amount of securities that a Life and Retirement
company is able to lend under its program at any time is limited to five percent
of its general account statutory-basis admitted assets. Our U.S. Life and
Retirement companies had $3.4 billion and $2.8 billion of securities subject to
these agreements at December 31, 2020 and 2019, respectively, and $3.5 billion
and $2.9 billion of liabilities to borrowers for collateral received at December
31, 2020 and 2019, respectively.

AIG generally manages capital between AIG Parent and our insurance companies
through internal, Board-approved policies and limits, as well as management
standards. In addition, AIG Parent has unconditional capital maintenance
agreements (CMAs) in place with certain subsidiaries. Nevertheless, regulatory
and other legal restrictions could limit our ability to transfer capital freely,
either to or from our subsidiaries. In June 2020, upon closing of the Majority
Interest Fortitude Sale, the CMA between AIG Parent and Fortitude Re was
terminated.

AIG Parent and/or certain subsidiaries are parties to several letter of credit
agreements with various financial institutions, which issue letters of credit
from time to time in support of our insurance companies. These letters of credit
are subject to reimbursement by AIG Parent and/or certain subsidiaries in the
event of a drawdown by our insurance companies. Letters of credit issued in
support of the General Insurance companies totaled approximately $4.6 billion at
December 31, 2020. Letters of credit issued in support of the Life and
Retirement companies totaled approximately $612 million at December 31, 2020. In
June 2020, upon closing of the Majority Interest Fortitude Sale, the $550
million of letters of credit issued in support of Fortitude Re and subject to
reimbursement by AIG in the event of a drawdown were terminated.

In 2020, our General Insurance companies collectively paid a total of
approximately $1.3 billion in dividends in the form of cash and fixed maturity
securities to AIG Parent. The fixed maturity securities primarily included U.S.
treasuries and securities issued by other U.S. agencies. In June 2020, upon
closing of the Majority Interest Fortitude Sale, AIG contributed $700 million of
the proceeds of the Majority Interest Fortitude Sale to certain of its General
Insurance subsidiaries.

In 2020, our Life and Retirement companies collectively paid a total of
approximately $581 million in dividends and loan repayments in the form of cash
to AIG Parent. In June 2020, upon closing of the Majority Interest Fortitude
Sale, AIG contributed $135 million of the proceeds of the Majority Interest
Fortitude Sale to certain of its Life and Retirement subsidiaries.

Tax Matters



In October 2020, the Southern District of New York dismissed the case for the
1997 tax year related to the disallowance of foreign tax credits associated with
cross border financing transactions based upon the settlement reached between
AIG and the government. The settlement concluded our ongoing dispute related to
the disallowance of foreign tax credits associated with cross border financing
transactions for all years and as a result of the settlement, we will be
required to make a payment to the U.S. Treasury. The amount we currently expect
to pay based on settlement terms is approximately $0.7 billion, including
obligations of AIG Parent and subsidiaries. This amount is net of payments
previously made with respect to cross border financing transactions from tax
years 1997 through 2006 and other matters related to 2006 and prior, including a
prepayment of approximately $548 million that AIG made to the U.S. Treasury in
June 2020. The amount also includes interest that will become due after review
of the interest calculations and will reflect benefits from the application of
interest netting which AIG has requested. There remains uncertainty with regard
to the amount and timing of any additional payments, which could be made during
the first half of 2021.

For additional information regarding this matter see Note 22 to the Consolidated
Financial Statements.

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                                        ITEM 7 | Liquidity and Capital Resources



Credit Facilities

We maintain a committed, revolving syndicated credit facility (the Facility) as
a potential source of liquidity for general corporate purposes. The Facility
provides for aggregate commitments by the bank syndicate to provide unsecured
revolving loans and/or standby letters of credit of up to $4.5 billion without
any limits on the type of borrowings and is scheduled to expire in June 2022.

On March 20, 2020, we borrowed $1.3 billion under the Facility to further
increase AIG Parent liquidity. On June 9, 2020, we repaid the $1.3 billion
borrowed under the Facility in full with interest. As of December 31, 2020, a
total of $4.5 billion remains available under the Facility. Our ability to
utilize the Facility is not contingent on our credit ratings. However, our
ability to utilize the Facility is conditioned on the satisfaction of certain
legal, operating, administrative and financial covenants and other requirements
contained in the Facility. These include covenants relating to our maintenance
of a specified total consolidated net worth and total consolidated debt to total
consolidated capitalization. Failure to satisfy these and other requirements
contained in the Facility would restrict our access to the Facility and could
have a material adverse effect on our financial condition, results of operations
and liquidity. We expect to utilize the Facility from time to time, and may use
the proceeds for general corporate purposes.

Contractual Obligations



The following table summarizes contractual obligations in total, and by
remaining maturity:

December 31, 2020                                    Payments due by Period
                                    Total                2022 -     2024 -
(in millions)                    Payments       2021       2023       2025   Thereafter
Insurance operations
Loss reserves(a)             $     79,356 $   22,220 $   22,458 $   11,586 $     23,092
Insurance and investment
contract liabilities              293,158     17,563     32,966     32,173      210,456
Borrowings                          1,356        238          2        260          856
Interest payments on
borrowings                            753         50         99         99          505
Operating leases                      675        183        233        121          138
Other long-term obligations             2          -          1          -            1
Total                        $    375,300 $   40,254 $   55,759 $   44,239 $    235,048
Other
Borrowings                   $     26,747 $    1,658 $    3,400 $    4,486 $     17,203
Interest payments on
borrowings                         14,841      1,074      1,893      1,800       10,074
Operating leases                      960         50        126        114          670
Other long-term obligations           267        104        123         27           13
Total                        $     42,815 $    2,886 $    5,542 $    6,427 $     27,960
Consolidated
Loss reserves(a)             $     79,356 $   22,220 $   22,458 $   11,586 $     23,092
Insurance and investment
contract liabilities              293,158     17,563     32,966     32,173      210,456
Borrowings(b)                      28,103      1,896      3,402      4,746       18,059
Interest payments on
borrowings                         15,594      1,124      1,992      1,899       10,579
Operating leases(c)                 1,635        233        359        235          808
Other long-term
obligations(d)                        269        104        124         27           14
Total(e)                     $    418,115 $   43,140 $   61,301 $   50,666 $    263,008

(a)Represents loss reserves, undiscounted and gross of reinsurance.

(b)Does not reflect $9.4 billion of notes issued by consolidated investment entities, for which recourse is limited to the assets of the respective investment entities and for which there is no recourse to the general credit of AIG.



(c)The company also procured additional office space via operating lease
contracts for which lease commencement will occur in 2021. Future undiscounted
obligations stemming from those contracts total $389 million, which excludes the
effect of renewal options.

(d)Primarily includes contracts to purchase future services and other capital expenditures.



(e)Does not reflect unrecognized tax benefits of $2.3 billion or the expected
payment of $0.7 billion to be made to the U.S. Treasury associated with
settlement agreements reached between AIG and the government. There remains
uncertainty with regard to the amount and timing of the expected payment, which
could be made during the first half of 2021. See Note 22 to the Consolidated
Financial Statements for additional information.

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                                        ITEM 7 | Liquidity and Capital Resources



Loss Reserves

Loss reserves relate to our General Insurance companies and represent estimates
of future loss and loss adjustment expense payments based on historical loss
development payment patterns. Due to the significance of the assumptions used,
the payments by period presented above could be materially different from actual
required payments. We believe that our General Insurance companies maintain
adequate financial resources to meet the actual required payments under these
obligations.

Insurance and Investment Contract Liabilities



Insurance and investment contract liabilities, including GIC liabilities, relate
to our Life and Retirement companies. These liabilities include various
investment-type products with contractually scheduled maturities, including
periodic payments. These liabilities also include benefit and claim liabilities,
of which a significant portion represents policies and contracts that do not
have stated contractual maturity dates and may not result in any future payment
obligations. For these policies and contracts (i) we are not currently making
payments until the occurrence of an insurable event, such as death or
disability, (ii) payments are conditional on survivorship or (iii) payment may
occur due to a surrender or other non-scheduled event beyond our control.

We have made significant assumptions to determine the estimated undiscounted
cash flows of these contractual policy benefits. These assumptions include
mortality, morbidity, future lapse rates, expenses, investment returns and
interest crediting rates, offset by expected future deposits and premiums on
in-force policies. Due to the significance of the assumptions, the periodic
amounts presented could be materially different from actual required payments.
The amounts presented in this table are undiscounted and exceed the future
policy benefits and policyholder contract deposits included in the Consolidated
Balance Sheets.

We believe that our Life and Retirement companies have adequate financial
resources to meet the payments actually required under these obligations. These
subsidiaries have substantial liquidity in the form of cash and short-term
investments. In addition, our Life and Retirement companies maintain significant
levels of investment grade rated fixed maturity securities, including
substantial holdings in government and corporate bonds, and could seek to
monetize those holdings in the event operating cash flows are insufficient. We
expect liquidity needs related to GIC liabilities to be funded through cash
flows generated from maturities and sales of invested assets.

Borrowings



Our borrowings exclude those incurred by consolidated investments and include
hybrid financial instrument liabilities recorded at fair value. We expect to
repay the long-term debt maturities and interest accrued on borrowings by AIG
through maturing investments and dispositions of invested assets, future cash
flows from operations, cash flows generated from invested assets, future debt or
preferred stock issuance and other financing arrangements. Borrowings supported
by assets of AIG include various notes and bonds payable as well as GIAs that
are supported by cash and investments held by AIG Parent and certain
non-insurance subsidiaries for the repayment of those obligations.

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                                        ITEM 7 | Liquidity and Capital Resources


Off-Balance Sheet Arrangements and Commercial Commitments

The following table summarizes Off-Balance Sheet Arrangements and Commercial Commitments in total, and by remaining maturity:



December 31, 2020                                 Amount of Commitment Expiring
                               Total Amounts           2022 -   2024 -
(in millions)                      Committed    2021     2023     2025   Thereafter
Insurance operations
Guarantees:
Standby letters of credit    $           147 $   140 $      - $      - $          7
Guarantees of indebtedness                50      50        -        -            -
All other guarantees(a)                   16      16        -        -            -
Commitments:
Investment commitments(b)              7,217   3,419    2,330    1,426           42
Commitments to extend credit           5,062   1,835    2,167      233      

827


Letters of credit                          3       3        -        -      

-


Other commercial commitments               8       3        4        1            -
Total(c)                     $        12,503 $ 5,466 $  4,501 $  1,660 $        876
Other
Guarantees:
Liquidity facilities(d)      $            74 $     - $      - $      - $         74
Standby letters of credit                 78      78        -        -            -
All other guarantees                     175     175        -        -            -
Commitments:
Investment commitments(b)                 88      35       20       33            -
Commitments to extend credit               -       -        -        -      

-


Letters of credit                        280      10        -      270      

-


Other commercial commitments               -       -        -        -            -
Total(c)(e)                  $           695 $   298 $     20 $    303 $         74
Consolidated
Guarantees:
Liquidity facilities(d)      $            74 $     - $      - $      - $         74
Standby letters of credit                225     218        -        -            7
Guarantees of indebtedness                50      50        -        -            -
All other guarantees(a)                  191     191        -        -            -
Commitments:
Investment commitments(b)              7,305   3,454    2,350    1,459           42
Commitments to extend credit           5,062   1,835    2,167      233      

827


Letters of credit                        283      13        -      270      

-


Other commercial commitments               8       3        4        1            -
Total(c)(e)                  $        13,198 $ 5,764 $  4,521 $  1,963 $        950


(a)Excludes potential amounts for indemnification obligations included in asset
sales agreements. For further information on indemnification obligations see
Note 16 to the Consolidated Financial Statements.

(b)Includes commitments to invest in private equity funds, hedge funds and other
funds and commitments to purchase and develop real estate in the United States
and abroad. The commitments to invest in private equity funds, hedge funds and
other funds are called at the discretion of each fund, as needed for funding new
investments or expenses of the fund. The expiration of these commitments is
estimated in the table above based on the expected life cycle of the related
fund, consistent with past trends of requirements for funding. Investors under
these commitments are primarily insurance and real estate subsidiaries.

(c)Does not include guarantees, CMAs or other support arrangements among AIG consolidated entities.

(d)Primarily represents liquidity facilities provided in connection with certain municipal swap transactions and collateralized bond obligations.

(e)Excludes commitments with respect to pension plans. The annual pension contribution for 2021 is expected to be approximately $68 million for U.S. and non-U.S. plans.



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                                        ITEM 7 | Liquidity and Capital Resources


Arrangements with Variable Interest Entities

We enter into various arrangements with variable interest entities (VIEs) in the normal course of business, and we consolidate a VIE when we are the primary beneficiary of the entity.

For a further discussion of our involvement with VIEs see Note 10 to the Consolidated Financial Statements.

Indemnification Agreements



We are subject to financial guarantees and indemnity arrangements in connection
with our sales of businesses. These arrangements may be triggered by declines in
asset values, specified business contingencies, the realization of contingent
liabilities, litigation developments, or breaches of representations, warranties
or covenants provided by us. These arrangements are typically subject to time
limitations, defined by contract or by operation of law, such as by prevailing
statutes of limitation. Depending on the specific terms of the arrangements, the
maximum potential obligation may or may not be subject to contractual
limitations.

For additional information regarding our indemnification agreements see Note 16 to the Consolidated Financial Statements.



We have recorded liabilities for certain of these arrangements where it is
possible to estimate them. These liabilities are not material in the aggregate.
We are unable to develop a reasonable estimate of the maximum potential payout
under some of these arrangements. Overall, we believe the likelihood that we
will have to make any material payments under these arrangements is remote.

Debt

The following table provides the rollforward of AIG's total debt outstanding:



                                 Balance at               Maturities   Effect of                  Balance at
Year Ended December 31, 2020   December 31,                      and     Foreign     Other      December 31,
(in millions)                          2019   Issuances   Repayments    Exchange   Changes              2020
Debt issued or guaranteed by
AIG:
AIG general borrowings:
Notes and bonds payable      $       20,467 $     4,065 $    (1,696) $       195 $      37      $     23,068
Junior subordinated debt              1,542           -            -          18         1             1,561
AIG Japan Holdings Kabushiki
Kaisha                                  344           -            -          17         -               361
AIGLH notes and bonds
payable                                 282           -            -           -         -               282
AIGLH junior subordinated
debt                                    361           -            -           -         -               361
Validus notes and bonds
payable                                 353           -            -           -       (5)               348

Total AIG general borrowings 23,349 4,065 (1,696)

  230        33            25,981
AIG borrowings supported by
assets:(a)
Series AIGFP matched notes
and bonds payable                        21           -            -           -         -                21
GIAs, at fair value                   2,003         125        (261)           -       166 (b)         2,033
Notes and bonds payable, at
fair value                               59           1          (4)           -         8 (b)            64
Total AIG borrowings
supported by assets                   2,083         126        (265)           -       174             2,118
Total debt issued or
guaranteed by AIG                    25,432       4,191      (1,961)         230       207            28,099
Other subsidiaries' notes,
bonds, loans and
mortgages payable - not
guaranteed by AIG                        47           5         (48)           -         -                 4
Total long-term debt                 25,479       4,196      (2,009)         230       207            28,103
Debt of consolidated
investment entities - not
guaranteed by AIG(c)                  9,871       2,128      (2,783)          36       179 (d)         9,431
Total debt                   $       35,350 $     6,324 $    (4,792) $       266 $     386      $     37,534


(a)AIG Parent guarantees all such debt, except for Series AIGFP matched notes
and bonds payable, which are direct obligations of AIG Parent. Collateral posted
to third parties was $1.4 billion and $1.5 billion at December 31, 2020 and
December 31, 2019, respectively. This collateral primarily consists of
securities of the U.S. government and government sponsored entities and
generally cannot be repledged or resold by the counterparties.

(b)Primarily represents adjustments to the fair value of debt.



(c)At December 31, 2020, includes debt of consolidated investment entities
related to real estate investments of $3.1 billion, affordable housing
partnership investments of $2.3 billion and other securitization vehicles of
$4.0 billion. At December 31, 2019, includes debt of consolidated investment
entities related to real estate investments of $3.2 billion, affordable housing
partnership investments of $2.1 billion and other securitization vehicles of
$4.6 billion.

(d)Includes the effect of consolidating previously unconsolidated partnerships.

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                                        ITEM 7 | Liquidity and Capital Resources



TOTAL DEBT OUTSTANDING

(in millions)


[[Image Removed: Chart 1]]



Debt Maturities

The following table summarizes maturing long-term debt at December 31, 2020 of AIG for the next four quarters:



                                           First    Second     Third    Fourth
                                         Quarter   Quarter   Quarter   Quarter
(in millions)                               2021      2021      2021      2021    Total
AIG general borrowings                 $   1,500 $     236 $       - $       - $  1,736
AIG borrowings supported by assets             1        68        53        36      158
Other subsidiaries' notes, bonds,
loans and mortgages payable                    -         1         -         1        2
Total                                  $   1,501 $     305 $      53 $      37 $  1,896

See Note 15 to the Consolidated Financial Statements for additional details on debt outstanding.



Credit Ratings

Credit ratings estimate a company's ability to meet its obligations and may directly affect the cost and availability of financing to that company. The following table presents the credit ratings of AIG and certain of its subsidiaries as of the date of this filing. Figures in parentheses indicate the relative ranking of the ratings within the agency's rating categories; that ranking refers only to the major rating category and not to the modifiers assigned by the rating agencies.



                             Short-Term Debt                  Senior Long-Term Debt
                            Moody's       S&P       Moody's(a)     S&P(b)         Fitch(c)
American International                  A-2 (2nd    Baa 1 (4th
Group, Inc.              P-2 (2nd of 3)  of 8)        of 9)    BBB+ (4th of 9) BBB+ (4th of 9)
                                                    On review
                                                       for      

CreditWatch Rating Watch


                                                    downgrade     Negative        Negative
AIG Financial Products
Corp.(d)                      P-2         A-2         Baa 1         BBB+
                                                    On review
                                                       for       CreditWatch
                                                    downgrade     Negative

(a)Moody's appends numerical modifiers 1, 2 and 3 to the generic rating categories to show relative position within the rating categories.

(b)S&P ratings may be modified by the addition of a plus or minus sign to show relative standing within the major rating categories.

(c)Fitch ratings may be modified by the addition of a plus or minus sign to show relative standing within the major rating categories.

(d)AIG guarantees all obligations of AIG Financial Products Corp.

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                                        ITEM 7 | Liquidity and Capital Resources



These credit ratings are current opinions of the rating agencies. They may be
changed, suspended or withdrawn at any time by the rating agencies as a result
of changes in, or unavailability of, information or based on other
circumstances. Ratings may also be withdrawn at our request. For a discussion of
rating agency actions in response to AIG's announced intention to separate its
Life and Retirement business from AIG, see Recent Rating Agency Actions below.

We are party to some agreements that contain "ratings triggers." Depending on the ratings maintained by one or more rating agencies, these triggers could result in (i) the termination or limitation of credit availability or a requirement for accelerated repayment, (ii) the termination of business contracts or (iii) a requirement to post collateral for the benefit of counterparties.

In the event of a downgrade of AIG's long-term senior debt ratings, AIG Financial Products Corp. and related subsidiaries (collectively AIGFP) and certain other AIG entities would be required to post additional collateral under some derivative and other transactions, or certain of the counterparties of AIGFP or of such other AIG entities would be permitted to terminate such transactions early.



The actual amount of collateral that we would be required to post to
counterparties in the event of such downgrades, or the aggregate amount of
payments that we could be required to make, depends on market conditions, the
fair value of outstanding affected transactions and other factors prevailing at
the time of the downgrade.



For a discussion of the effects of downgrades in our credit ratings see Note 11
to the Consolidated Financial Statements and Part I, Item 1A. Risk Factors -
Liquidity, Capital and Credit.

FINANCIAL STRENGTH Ratings



Financial Strength ratings estimate an insurance company's ability to pay its
obligations under an insurance policy. The following table presents the ratings
of our significant insurance subsidiaries as of the date of this filing.

                                          A.M. Best    S&P      Fitch    

Moody's


National Union Fire Insurance Company of
Pittsburgh, Pa.                               A         A+        A         

A2


Lexington Insurance Company                   A         A+        A         

A2


American Home Assurance Company               A         A+        A         

A2


American General Life Insurance Company       A         A+       A+         A2
The Variable Annuity Life Insurance
Company                                       A         A+       A+         

A2


United States Life Insurance Company in
the City of New York                          A         A+       A+         

A2


AIG Europe S.A.                              NR         A+       NR         

A2

American International Group UK Ltd. A A+ NR A2 AIG General Insurance Co. Ltd.

               NR         A+       NR         NR
Validus Reinsurance, Ltd.                     A         A        NR         A2


These financial strength ratings are current opinions of the rating agencies.
They may be changed, suspended or withdrawn at any time by the rating agencies
as a result of changes in, or unavailability of, information or based on other
circumstances.

For a discussion of the effects of downgrades in our financial strength ratings
see Note 11 to the Consolidated Financial Statements and Part I, Item 1A. Risk
Factors - Liquidity, Capital and Credit.

recent Rating Agency Actions



In response to the announcement by AIG on October 26, 2020 of its intention to
separate its Life and Retirement business from AIG, the rating agencies in the
tables above took the following actions:

?On October 27, 2020, A.M. Best issued a comment stating that its financial strength and issuer credit ratings on AIG and subsidiaries are unchanged as a result of the announcement.



?On October 28, 2020, Fitch placed the credit ratings of AIG on "Rating Watch
Negative." Fitch also affirmed the financial strength ratings and outlooks on
AIG's insurance subsidiaries.

?On October 28, 2020, Moody's placed the debt ratings of AIG on review for downgrade. Moody's also affirmed the financial strength ratings and outlooks on AIG's insurance subsidiaries.



?On October 27, 2020, S&P placed the credit ratings of AIG and the financial
strength ratings of most of the General Insurance subsidiaries on CreditWatch
with negative implications. S&P also placed the financial strength ratings of
the Life and Retirement subsidiaries on CreditWatch with developing
implications.

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                                        ITEM 7 | Liquidity and Capital Resources



Regulation and Supervision

For a discussion of our regulation and supervision by different regulatory authorities in the United States and abroad, including with respect to our liquidity and capital resources see Part 1. Item 1. Business - Regulation and Item 1A. Risk Factors - Regulation.

Dividends



On February 12, 2020, our Board of Directors declared a cash dividend on AIG
Common Stock of $0.32 per share, payable on March 30, 2020 to shareholders of
record on March 16, 2020. On May 4, 2020, our Board of Directors declared a cash
dividend on AIG Common Stock of $0.32 per share, payable on June 29, 2020 to
shareholders of record on June 15, 2020. On August 3, 2020, our Board of
Directors declared a cash dividend on AIG Common Stock of $0.32 per share,
payable on September 30, 2020 to shareholders of record on September 17, 2020.
On November 5, 2020, our Board of Directors declared a cash dividend on AIG
Common Stock of $0.32 per share, payable on December 28, 2020 to shareholders of
record on December 14, 2020.

On February 16, 2021, our Board of Directors declared a cash dividend on AIG
Common Stock of $0.32 per share, payable on March 30, 2021 to shareholders of
record on March 16, 2021.

On February 12, 2020, our Board of Directors declared a cash dividend on AIG's
Series A Preferred Stock of $365.625 per share, payable on March 16, 2020 to
holders of record on February 28, 2020. On May 4, 2020, our Board of Directors
declared a cash dividend on AIG's Series A Preferred Stock of $365.625 per
share, payable on June 15, 2020 to holders of record on May 29, 2020. On August
3, 2020, our Board of Directors declared a cash dividend on AIG's Series A
Preferred Stock of $365.625 per share, payable on September 15, 2020 to holders
of record on August 31, 2020. On November 5, 2020, our Board of Directors
declared a cash dividend on AIG's Series A Preferred Stock of $365.625 per
share, payable on December 15, 2020 to holders of record on November 30, 2020.

On February 16, 2021, our Board of Directors declared a cash dividend on AIG's
Series A Preferred Stock of $365.625 per share, payable on March 15, 2021 to
holders of record on February 26, 2021.

The payment of any future dividends will be at the discretion of our Board of
Directors and will depend on various factors, as discussed further in Note 17 to
the Consolidated Financial Statements.

Repurchases of AIG Common Stock

Our Board of Directors has authorized the repurchase of shares of AIG Common Stock through a series of actions. As of February 18, 2021, $1.4 billion remained under the authorization.



During the first quarter of 2020, we repurchased approximately 12 million shares
of AIG Common Stock for an aggregate purchase price of $500 million under an ASR
agreement executed in February 2020 with a third-party financial institution. We
did not repurchase any shares of AIG Common Stock during the second, third or
fourth quarters of 2020. In January 2021, we repurchased approximately $92
million of additional shares of AIG Common Stock pursuant to an Exchange Act
Rule 10b5-1 repurchase plan.

Shares may be repurchased from time to time in the open market, private
purchases, through forward, derivative, accelerated repurchase or automatic
repurchase transactions or otherwise. Certain of our share repurchases have been
and may from time to time be effected through the Exchange Act Rule 10b5-1
repurchase plans. The timing of any future share repurchases will depend on
market conditions, our business and strategic plans, financial condition,
results of operations, liquidity and other factors, as discussed further in Note
17 to the Consolidated Financial Statements.

Dividend Restrictions

Payments of dividends to AIG by its insurance subsidiaries are subject to certain restrictions imposed by regulatory authorities.

For a discussion of restrictions on payments of dividends by our subsidiaries see Note 19 to the Consolidated Financial Statements.

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                                             ITEM 7 | Enterprise Risk Management



Enterprise Risk Management

Risk management includes the identification and measurement of various forms of
risk, the establishment of risk thresholds and the creation of processes
intended to maintain risks within these thresholds while optimizing returns. We
consider risk management an integral part of managing our core businesses and a
key element of our approach to corporate governance.

Overview



We have an integrated process for managing risks throughout our organization in
accordance with our firm-wide risk appetite. Our Board of Directors has
oversight responsibility for the management of risk. Our Enterprise Risk
Management Department supervises and integrates the risk management functions in
each of our business units, providing senior management with a consolidated view
of AIG's major risk positions. Within each business unit, senior leaders and
executives approve targeted risk tolerances within the framework provided by
ERM. ERM supports our businesses and management by embedding risk management in
our key day-to-day business processes and in identifying, assessing,
quantifying, monitoring, reporting, and mitigating the risks taken by our
businesses and AIG overall. Nevertheless, our risk management efforts may not
always be successful and material adverse effects on our business, results of
operations, cash flows, liquidity or financial condition may occur.

AIG employs a Three Lines of Defense model. AIG's business leaders assume full
accountability for the risks and controls in their operating units, and ERM
performs a review, challenge and oversight function. The third line consists of
our Internal Audit Group that provides independent assurance for AIG's Board.

Risk Governance Structure



Our risk governance structure fosters the development and maintenance of a risk
and control culture that encompasses all significant risk categories impacting
our lines of business and functions. Accountability for the implementation of
risk policies is aligned with individual corporate executives, with the risk
committees receiving regular reports regarding compliance with each policy to
support risk governance at our corporate level as well as in each business unit.
We review our governance and committee structure on a regular basis and make
changes as appropriate to continue to effectively manage and govern both our
risks and risk-taking activities.

Our Board of Directors oversees the management of risk through its Risk and
Capital Committee (RCC) and Audit Committee. These committees regularly interact
with other committees of the Board of Directors which are further described
below. Our Chief Risk Officer (CRO) reports to both the RCC and our President
and Global Chief Operating Officer.

The Group Risk Committee (GRC): The GRC is the senior management group
responsible for assessing all significant risk issues on a global basis to
protect our financial strength and reputation. The GRC is chaired by our CRO and
includes members of the Executive Leadership Team (ELT). Our CRO reports
periodically on behalf of the GRC to both the RCC and the Audit Committee of the
Board of Directors. Our CRO is also a member of the ELT providing ERM the
opportunity to contribute to, review, monitor and consider the impact of changes
in strategy.

Management committees that support the GRC are described below. These committees
are comprised of senior executives and experienced business representatives from
a range of functions and business units throughout AIG and its subsidiaries.
These committees are charged with identifying, analyzing and reviewing specific
risk matters within their respective mandates. In addition, various working
groups (e.g. reputational risk, control agenda) are in place in support of the
GRC to manage and monitor the various risks across the organization.

Financial Risk Group (FRG): The FRG is responsible for the oversight of
financial risks taken by AIG and our subsidiaries. Its mandate includes
overseeing our aggregate credit, market, interest rate, capital, liquidity and
model risks, as well as asset-liability management, derivatives activity, and
foreign exchange transactions. It provides the primary corporate-level review
function for all proposed transactions and business practices that are
significant in size, complex in scope, or that present heightened legal,
reputational, accounting or regulatory risks. The FRG is chaired by our CRO.
Membership of the FRG also includes our CFO, Chief Investment Officer and
Treasurer.

Business Unit Risk Committees: Each of our major insurance businesses have
established a risk committee that serves as the senior management committee
responsible for risk oversight at the individual business unit level. The risk
committees are responsible for the identification, assessment and monitoring of
all sources of risk within their respective portfolios. Specific
responsibilities include setting risk tolerances or limits, reviewing the
capital allocation framework, insurance portfolio optimization, decisions with
material impact on the risk profile and providing oversight of risk-adjusted
metrics. In performing these responsibilities, the business unit risk committees
may leverage input provided by other business unit committees and working
groups.

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                                             ITEM 7 | Enterprise Risk Management



In addition to the above, where needed and appropriate, there are risk
committees at the legal entity level that support the Business Unit Risk
Committees in executing their duties. These duties include ensuring policies are
adhered to and transactions are within the AIG risk appetite and have
appropriate operational controls or plans for establishing such controls within
a reasonable amount of time, as well as ensuring appropriate risk governance at
the legal entity level.



                         [[Image Removed: Picture 1]]

Risk Appetite, Limits, Identification and Measurement

Risk Appetite Framework



Our Risk Appetite Framework integrates stakeholder interests, strategic business
goals and available financial resources. We balance these by seeking to take
measured risks that are expected to generate repeatable, sustainable earnings
and create long-term value for our shareholders. The framework includes our risk
appetite statement approved by the Board of Directors and a set of supporting
tools, including risk tolerances, risk limits and policies, which we use to
manage our risk profile and financial resources.

We articulate our aggregate risk-taking by setting risk tolerances and
thresholds on capital and liquidity measures. These measures are set at the AIG
Parent level as well as the legal entity level and cover consolidated and
insurance company capital and liquidity ratios. We must comply with standards
for capital adequacy and maintain sufficient liquidity to meet all our
obligations as they come due in accordance with our capital management and
liquidity management policies. Our risk tolerances take into consideration
regulatory requirements, rating agency expectations, and business needs. The GRC
routinely reviews the level of risk taken by the consolidated organization in
relation to the established risk tolerances. A consolidated risk report is also
presented periodically to the RCC by our CRO.

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                                             ITEM 7 | Enterprise Risk Management



Risk Limits

A key component of our Risk Appetite Framework is having a process in place that establishes and maintains appropriate tolerances and limits on the material risks identified for our core businesses and facilitates the monitoring and meeting of both internal and external stakeholder expectations. Framework objectives include:

?Establishing risk monitoring, providing early warning indicators, and ensuring timely oversight and enforceability of limits;

?Defining a consistent and transparent approach to limits governance; and

?Aligning our business activities with our risk appetite statement.

To support the monitoring and management of AIG's and its business units' material risks, ERM has an established limits framework that employs a three-tiered hierarchy:



?Board-level risk tolerances are AIG's aggregate consolidated capital and parent
liquidity limits. They define the minimum level of consolidated capital and
parent liquidity that we should maintain. These board-level risk tolerances are
approved by the Board and monitored by the RCC.

?AIG management level limits are risk type specific limits at the AIG
consolidated level. These limits are defined and calibrated to constrain our
concentration in specific risk types, to protect against taking risks that
exceed the amount of overall capital AIG has available, and to protect against
excess earnings volatility. These limits are approved by our CRO with
consultation from the GRC.

?Business unit and legal entity level limits are set to address key risks
identified for the business unit and legal entities, protect capital and
liquidity at legal entities and/or meet legal entity specific requirements of
regulators and rating agencies. These limits are defined by the business unit
and legal entity risk officers.

All limits are reviewed by the GRC or relevant business unit risk committees on a periodic basis and revisions, if applicable, are approved by those committees.

The business units are responsible for measuring and monitoring their risk exposures. ERM is responsible for monitoring compliance with limits and providing regular, timely reporting to our senior management and risk committees. Limit breaches are required to be reported in a timely manner and are documented and escalated in accordance with their level of severity or materiality.

Risk Identification and Measurement



We conduct risk identification through a number of processes at the business
unit and corporate level focused on capturing our material risks. A key
initiative is our integrated bottom-up risk identification and assessment
process which is conducted down to the product-line level. In addition, we
perform an annual top-down risk assessment to identify top risks and assign
owners to ensure these risks are appropriately addressed and managed. These
processes are used as a critical input to enhance and develop our analytics for
measuring and assessing risks across the organization.

We employ various approaches to measure, monitor and manage risk exposures,
including the utilization of a variety of metrics and early warning indicators.
We use a proprietary internal capital and stress testing framework to measure
our quantifiable risks.

The internal capital framework quantifies our aggregate economic risk at a given
confidence interval, after taking into account diversification benefits between
risk factors and business lines. We leverage the internal capital framework to
help inform our consolidated risk consumption and profile as well as risk and
capital allocation for our businesses.

The stress testing framework assesses our aggregate exposure to our most
significant financial and insurance risks, including the risks in each of our
key insurance company subsidiaries in relation to its capital needs under
stress, risks inherent in our non-insurance company subsidiaries, and risks to
AIG consolidated capital. The framework measures risk over multiple time
horizons and under different levels of stress, and includes multi-factor
stresses as well as single factor sensitivities that are designed to reflect
AIG's risk characteristics. We use this information to support the assessment of
resources needed at the AIG Parent level to support our subsidiaries and capital
resources required to maintain consolidated company target capitalization
levels.



We evaluate and manage risk in material topics as shown below. These topics are discussed in further detail in the following pages: ?Credit Risk Management ?Liquidity Risk Management ?Insurance Risks ?Market Risk Management ?Operational Risk ?Other Business Risks


                           Management




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Credit Risk Management

Overview

Credit risk is defined as the risk that our customers or counterparties are
unable or unwilling to repay their contractual obligations when they become due.
Credit risk may also result from a downgrade of a counterparty's credit ratings
or a widening of its credit spreads.

We devote considerable resources to managing our direct and indirect credit
exposures. These exposures may arise from, but are not limited to, fixed income
investments, equity securities, deposits, commercial paper investments, reverse
repurchase agreements and repurchase agreements, corporate and consumer loans,
leases, reinsurance and retrocessional insurance recoverables, counterparty risk
arising from derivatives activities, collateral extended to counterparties,
insurance risk cessions to third parties, financial guarantees, letters of
credit, and certain General Insurance businesses.

Governance



Our credit risks are managed by teams of credit professionals, subject to ERM
oversight and various control processes. Their primary role is to ensure
appropriate credit risk management in accordance with our credit policies and
procedures relative to our credit risk parameters. Our Chief Credit Officer
(CCO) and credit executives are primarily responsible for the development,
implementation and maintenance of a risk management framework, which includes
the following elements related to our credit risks:

?developing and implementing our company-wide credit policies and procedures;

?approving delegated credit authorities to our credit executives and qualified credit professionals;

?developing methodologies for quantification and assessment of credit risks, including the establishment and maintenance of our internal risk rating process;



?managing a system of credit and program limits, as well as the approval process
for credit transactions, above limit exposures, and concentrations of risk that
may exist or be incurred;

?evaluating, monitoring, reviewing and reporting of credit risks and concentrations regularly with senior management; and

?approving appropriate credit reserves, credit-related other-than-temporary impairments and corresponding methodologies for all credit portfolios.



We monitor and control our company-wide credit risk concentrations and attempt
to avoid unwanted or excessive risk accumulations, whether funded or unfunded.
To minimize the level of credit risk in some circumstances, we may require
mitigants, such as third-party guarantees, reinsurance or collateral, including
commercial bank-issued letters of credit and trust collateral accounts. We treat
these guarantees, reinsurance recoverables, and letters of credit as credit
exposure and include them in our risk concentration exposure data. We also
closely monitor the quality of any trust collateral accounts.

For further information on our credit concentrations and credit exposures see Investments - Available-for-Sale Investments.

Our credit risk management framework incorporates the following elements:

Risk Identification including the ongoing capture and monitoring of all


                    existing, contingent, potential and emerging credit risk
                    exposures, whether funded or unfunded
Risk Measurement    comprising risk ratings, default probabilities, loss given
                    default and expected loss parameters, exposure calculations,
                    stress testing and other risk analytics
Risk Limits         including, but not limited to, a system of single obligor or
                    risk group-based AIG-wide house limits and sub-limits for
                    corporates, financial institutions, sovereigns and
                    sub-sovereigns when appropriate and a defined process for
                    identifying, evaluating, documenting and approving, if
                    appropriate, breaches of and exceptions to such limits
Risk Delegations    a comprehensive credit risk delegation framework from the
                    CCO to authorized credit professionals throughout the
                    company
Risk Evaluation,    including the ongoing analysis and assessment of credit
Monitoring and      risks, trending of those risks and reporting of other key
Reporting           risk metrics and limits to the CCO and senior management, as
                    may be required
Credit Reserving    including but not limited to development of a proper
                    framework, policies and procedures for establishing accurate
                    identification of (i) reserves for credit losses and (ii)
                    other-than-temporary impairments for securities portfolios




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Market Risk Management



Overview

Market risk is defined as the risk of adverse impact due to systemic movements
in one or more of the following market risk drivers: equity and commodity
prices, residential and commercial real estate values, interest rates, credit
spreads, foreign exchange, inflation, and their respective levels of volatility.

We are engaged in a variety of insurance, investment and other financial
services businesses that expose us to market risk, directly and indirectly. We
are exposed to market risks primarily within our insurance and capital markets
activities, on both the asset and the liability sides of our balance sheet
through on- and off-balance sheet exposures. Within each business, the risk
officer is responsible for creating a framework for proper identification of
market risks, and ensuring that the risks are appropriately measured, monitored
and managed, and are in accordance with the risk governance framework
established by the Chief Market Risk Officer (CMRO).

The scope and magnitude of our market risk exposures is managed under a robust
framework that contains defined risk limits and minimum standards for managing
market risk in a manner consistent with our risk appetite statement. Our market
risk management framework focuses on quantifying the financial repercussions of
changes in the above mentioned market risk drivers.

Many of our market risk exposures, including exposures to changes in levels of
interest rates and equity prices, are associated with the asset and liability
exposures of our Life and Retirement companies. These exposures are generally
long-term in nature. Examples of liability-related exposures include interest
rate sensitive surrenders in our fixed deferred annuity product portfolio. Also,
we have equity market risk sensitive surrenders in our variable annuity product
portfolio. These interactive asset-liability types of risk exposures are
regularly monitored in accordance with the risk governance framework noted
above.

Governance



Market risk is overseen at the corporate level within ERM through the CMRO. The
CMRO is supported by a dedicated team of professionals within ERM. Market Risk
is managed by our finance, treasury and investment management corporate
functions, collectively, and in partnership with ERM. The CMRO is primarily
responsible for the development and maintenance of a risk management framework
that includes the following key components:

?written policies that define the rules for our market risk-taking activities and provide clear guidance regarding their execution and management;

?a limit framework that aligns with our Board-approved risk appetite statement;

?independent measurement, monitoring and reporting for line of business, business unit and enterprise-wide market risks; and

?clearly defined authorities for all individuals and committee roles and responsibilities related to market risk management.

These components facilitate the CMRO's identification, measurement, monitoring, reporting and management of our market risks.

Risk Identification



Market risk focuses on quantifying the financial repercussions of changes in
broad, external, predominantly market-observable variables. Financial
repercussions can include an adverse impact on results of operations, financial
condition, liquidity and capital of AIG.

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                                             ITEM 7 | Enterprise Risk Management


Each of the following systemic risks is considered a market risk:



Equity prices   We are exposed to changes in equity market prices affecting a
                variety of instruments. Changes in equity prices can affect the
                valuation of publicly traded equity shares, investments in
                private equity, hedge funds, mutual funds, exchange-traded funds,
                alternative risk premia investment strategies, and other
                equity-linked capital market instruments as well as equity-linked
                insurance products, including but not limited to index annuities,
                variable annuities, indexed universal life insurance and variable
                universal life insurance.
Residential and Our investment portfolios are exposed to the risk of changing
commercial real values in a variety of residential and commercial real estate
estate values   investments. Changes in residential/commercial real estate prices
                can affect the valuation of residential/commercial mortgages,
                residential/commercial mortgage-backed securities and other
                structured securities with underlying assets that include
                residential/commercial mortgages, trusts that include
                residential/commercial real estate and/or mortgages, residential
                mortgage insurance and reinsurance contracts and commercial real
                estate investments.

Interest rates Interest rate risk can arise from a mismatch in the interest rate


                exposure of assets versus liabilities. Lower interest rates
                generally result in lower investment income and make some of our
                product offerings less attractive to investors. Conversely,
                higher interest rates are typically beneficial for the opposite
                reasons. However, when rates rise quickly, there can be an
                asymmetric GAAP accounting effect where the existing securities
                lose market value, which is largely reported through Other
                comprehensive income, and the offsetting decrease in the value of
                certain liabilities may not be recognized. Changes in interest
                rates can affect the valuation of fixed maturity securities,
                financial liabilities, insurance contracts including but not
                limited to universal life, fixed rate annuities, variable
                annuities and derivative contracts. Additionally, for Variable
                Annuity, Index Annuity, and Equity Indexed Universal Life
                products, deviations in actual versus expected policyholder
                behavior can be driven by fluctuations in various market
                variables, including interest rates. Policies with guaranteed
                living benefit options or riders are also subject to the risk of
                actual benefit utilization being different than expected.

Credit spreads Credit spreads measure an instrument's risk premium or yield


                relative to that of a comparable duration, default-free
                instrument. Changes in credit spreads can affect the 

valuation of


                fixed maturity securities, including but not limited to corporate
                bonds, asset backed securities, mortgage-backed securities,
                AIG-issued debt obligations, credit derivatives, derivative
                credit valuation adjustments and economic valuation of insurance
                liabilities. Much like higher interest rates, wider credit
                spreads paired with unchanged expectations about default losses
                imply higher investment income in the long term. In the short
                term, quickly rising spreads will cause a loss in the value of
                existing fixed maturity securities, which is largely reported
                through Other comprehensive income. A precipitous widening of
                credit spreads may also signal a fundamental weakness in the
                credit worthiness of bond obligors, potentially resulting in
                default losses.
Foreign         We are a globally diversified enterprise with income, assets and
exchange (FX)   liabilities denominated in, and capital deployed in, a variety of
rates           currencies. Changes in FX rates can affect the valuation of a
                broad range of balance sheet and income statement items as well
                as the settlement of cash flows exchanged in specific
                transactions.
Commodity       Changes in commodity prices (the value of commodities) can affect
prices          the valuation of publicly-traded commodities, commodity indices,
                derivatives on commodities and commodity indices, and other
                commodity-linked investments and insurance contracts. We are
                exposed to commodity prices primarily through their impact on the
                prices and credit quality of commodity producers' debt and equity
                securities in our investment portfolio.
Inflation       Changes in inflation can affect the valuation of fixed maturity
                securities, including AIG-issued debt obligations, derivatives
                and other contracts explicitly linked to inflation indices, and
                insurance contracts where the claims are linked to inflation
                either explicitly, via indexing, or implicitly, through medical
                costs or wage levels.


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                                             ITEM 7 | Enterprise Risk Management



Risk Measurement

Our market risk measurement framework was developed with the main objective of
communicating the range and scale of our market risk exposures. At the firm-wide
level, market risk is measured in a manner that is consistent with AIG's risk
appetite statement. This is designed to ensure that we remain within our stated
risk tolerance levels and can determine how much additional market risk taking
capacity is available within our framework. The framework measures our overall
exposure to change in each of the systemic market risk factors on an economic
basis.

In addition, we monitor risks through multiple lenses that include economic, GAAP and statutory reporting frameworks at various levels of business consolidation. This process aims to establish a comprehensive coverage of potential implications from adverse market risk developments.

We use a number of approaches to measure our market risk exposure, including:



                                         Examples include:
Sensitivity  measures the impact from a  •a one basis point increase in yield on
analysis     unit change in a market     fixed maturity securities,
             risk input                  •a one basis point increase in credit
                                         spreads of fixed maturity securities,
                                         and
                                         •a one percent increase in prices of
                                         equity securities.
Scenario     uses historical,            •a 100 basis point parallel shift in the
analysis     hypothetical, or            yield curve, or
             forward-looking             •a 20 percent immediate and 

simultaneous


             macroeconomic scenarios to  decrease in world-wide equity 

markets.


             assess and report exposures Scenarios may also utilize a 

stochastic


                                         framework to arrive at a 

probability


                                         distribution of losses.
Stress       a special form of scenario  •the stock market crash of October 1987
testing      analysis in which the       or the widening of yields or spreads of
             scenarios are designed to   RMBS or CMBS during 2008.
             lead to a material adverse
             outcome

             is tailored to
             single-factor exposure and
             comprehensive stress
             scenarios that cover
             multiple risk factors.
             Stress testing analysis
             includes evaluation of
             exposures to instantaneous
             market shocks as well as to
             adverse market developments
             over forward time horizons




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                                             ITEM 7 | Enterprise Risk Management



Market Risk Sensitivities

The following table provides estimates of sensitivity to changes in yield
curves, equity prices and foreign currency exchange rates on our financial
instruments and excludes approximately $174.2 billion and $169.4 billion as of
December 31, 2020 and December 31, 2019, respectively, of insurance liabilities.
AIG believes that the interest rate sensitivities of these insurance and other
liabilities serve as an offset to the net interest rate risk of the financial
assets presented in the table below. In addition, the table excludes $39.9
billion of interest rate sensitive assets and $1.5 billion of equity and
alternative investments supporting the Fortitude Re funds withheld arrangements
as the contractual returns related to the assets are transferred to Fortitude
Re, as well as $43.1 billion of related funds withheld payables.

                                  Balance Sheet Exposure                    

Economic Effect


                               December 31,       December 31,             December 31,     December 31,
(dollars in millions)                  2020               2019                     2020             2019
                                                                   100 bps parallel increase in all yield
Sensitivity factor                                                 curves
Interest rate sensitive
assets:
Fixed maturity securities     $     239,694      $     255,743           $     (15,325)       $ (16,644)
Mortgage and other loans
receivable(a)                        38,490             43,441                  (1,973)          (2,385)
Derivatives:
Interest rate contracts                 201                451                  (1,895)          (1,530)
Equity contracts                        907                630                    (392)            (360)
Other contracts                       (125)               (64)                       32               28
Total interest rate
sensitive assets              $     279,167 (b)  $     300,201 (b)       $     (19,553)       $ (20,891)
Interest rate sensitive
liabilities:
Policyholder contract
deposits:
Investment-type contracts(a)  $   (128,204)      $   (126,137)           $       10,857       $    8,553
Variable annuity and other
embedded
derivatives                         (9,797)            (6,909)                    2,675            2,118
Long-term debt(a) (c)              (26,747)           (24,092)                    2,568            2,127
Total interest rate
sensitive liabilities         $   (164,748)      $   (157,138)           $       16,100       $   12,798
Sensitivity factor                                                    20% decline in stock prices and
                                                                      alternative investments
Derivatives:
Equity contracts(d)           $         908      $         630           $          440       $      426
Equity and alternative
investments:
Real estate investments               7,572              8,491                  (1,514)          (1,698)
Private equity                        6,294              5,531                  (1,259)          (1,106)
Hedge funds                           2,110              3,314                    (422)            (663)
Common equity                         1,042                827                    (208)            (165)
Other investments                       912                913                    (182)            (183)
Total derivatives, equity
and alternative
investments                   $      18,838      $      19,706           $      (3,145)       $  (3,389)

Policyholder contract
deposits:
Variable annuity and other
embedded derivatives(d)       $     (9,797)      $     (6,909)           $         (59)       $    (215)
Total liability               $     (9,797)      $     (6,909)           $         (59)       $    (215)
                                                                      10% depreciation of all foreign
Sensitivity factor                                                    currency
                                                                     

exchange rates against the U.S.


                                                                      dollar
Foreign currency-denominated
net
asset position:
Great Britain pound           $       1,281      $       1,812           $        (128)       $    (181)
Canada dollar                           762                273                     (76)             (27)
EURO                                    567                253                     (57)             (25)
All other foreign currencies          1,451              1,591                    (145)            (160)
Total foreign
currency-denominated net
asset position(e)             $       4,061      $       3,929           $        (406)       $    (393)


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                                             ITEM 7 | Enterprise Risk Management



(a)The economic effect is the difference between the estimated fair value and
the effect of a 100 bps parallel increase in all yield curves on the estimated
fair value. The estimated fair values for Mortgage and other loans receivable,
Policyholder contract deposits (Investment-type contracts) and Long-term debt
were $45,146 million, $144,571 million and $31,175 million at December 31, 2020,
respectively. The estimated fair values for Mortgage and other loans receivable,
Policyholder contract deposits (Investment-type contracts) and Long-term debt
were $43,783 million, $133,246 million and $26,427 million at December 31, 2019,
respectively.

(b)At December 31, 2020, the analysis covered $279.2 billion of $324.0 billion
interest-rate sensitive assets. As indicated above, excluded were $36.2 billion
and $3.6 billion of fixed maturity securities and loans, respectively,
supporting the Fortitude Re funds withheld arrangements. In addition, $3.4
billion of loans and $1.6 billion of assets across various asset categories were
excluded due to modeling limitations. At December 31, 2019, the analysis covered
$300.2 billion of $306.3 billion interest-rate sensitive assets. Excluded were
$3.5 billion of loans. In addition, $2.6 billion of assets across various asset
categories were excluded due to modeling limitations.

(c)At December 31, 2020, the analysis excluded $643 million of AIGLH borrowings,
$348 million of Validus borrowings, $4 million of borrowings from Glatfelter and
$361 million of AIG Japan Holdings loans. At December 31, 2019, the analysis
excluded $643 million of AIGLH borrowings, $353 million of Validus borrowings,
$47 million of borrowings from Glatfelter and $344 million of AIG Japan Holdings
loans.

(d)The balance sheet exposures for equity contracts and variable annuity and
other embedded derivatives are also reflected under "Interest rate sensitive
liabilities" above, and are not additive.

(e)The majority of the foreign currency exposure is reported on a one quarter lag.

The sensitivity analysis is an estimate and should not be viewed as predictive of our future financial performance. We cannot ensure that actual financial impacts in any particular period will not exceed the amounts indicated above.



Interest rate sensitivity is defined as change in value with respect to a 100
basis point parallel shift up in the interest rate environment, calculated as:
scenario value minus base value, where base value is the value under the yield
curves as of the period end and scenario value is the value reflecting a 100
basis point parallel increase in all yield curves.

We evaluate our interest rate risk without considering effects of correlation of
changes in levels of interest rate with other key market risks or other
assumptions used for calculating the values of our financial assets and
liabilities. This scenario does not measure changes in values resulting from
non-parallel shifts in the yield curves, which could produce different results.

We evaluate our equity price risk without considering effects of correlation of
changes in equity prices with other key market risks or other assumptions used
for calculating the values of our financial assets and liabilities. The stress
scenario does not reflect the impact of basis risk, such as projections about
the future performance of the underlying contract holder funds and actual fund
returns, which we use as a basis for developing our hedging strategy.

Foreign currency-denominated net asset position reflects our aggregated non-U.S.
dollar assets less our aggregated non-U.S. dollar liabilities on a GAAP basis,
with certain adjustments. We use a bottom-up approach in managing our foreign
currency exchange rate exposures with the objective of protecting statutory
surplus at the regulated insurance entity level. At the AIG consolidated level,
we monitor our foreign currency exposures against single currency and aggregate
currency portfolio limits.

Our foreign currency-denominated net asset position at December 31, 2020
increased by $0.1 billion compared to December 31, 2019. The increase was
primarily due to an increase in our Canadian dollar position, due to exposure
management actions in the US Pool, coupled with a decrease in our British pound
position, primarily as a result of debt hedges unwind, as well as an increase in
the Euro position, largely due to hedging activity.

For illustrative purposes, we modeled our sensitivities based on a 100 basis
point parallel increase in yield curves, a 20 percent decline in equity prices
and prices of alternative assets, and a 10 percent depreciation of all foreign
currency exchange rates against the U.S. dollar. The estimated results presented
in the table above should not be taken as a prediction, but only as a
demonstration of the potential effects of such events.

Risk Monitoring and Limits



The risk monitoring responsibilities, owned by the business units, include
ensuring compliance with market risk limits and escalation and remediation of
limit breaches. Such activities must be reported to the ERM Market Risk team by
the relevant business unit. This monitoring approach is aligned with our overall
risk limits framework.

To control our exposure to market risk, we rely on a three-tiered hierarchy of
limits that the CMRO closely monitors and reports to our CRO, senior management
and risk committees.

For further information on our three-tiered hierarchy of limits see Risk Appetite, Limits, Identification and Measurement - Risk Limits.



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Liquidity Risk Management

Overview

Liquidity risk is defined as the risk that our financial condition will be
adversely affected by the inability or perceived inability to meet our
short-term cash, collateral or other financial obligations as they come due.
Failure to appropriately manage liquidity risk can result in insolvency, reduced
operating flexibility, increased costs, reputational harm and regulatory action.

AIG and its legal entities seek to maintain sufficient liquidity both during the
normal course of business and under defined liquidity stress scenarios to ensure
that sufficient cash will be available to meet the obligations as they come due.

AIG Parent liquidity risk tolerance levels are designed to allow us to meet our
financial obligations for a minimum of six months under a liquidity stress
scenario. We maintain liquidity limits and minimum coverage ratios designed to
ensure that funding needs are met under varying stress conditions. If we project
that we could breach these tolerances, we assess and determine appropriate
liquidity management actions. However, the market conditions in effect at that
time may not permit us to achieve an increase in liquidity sources or a
reduction in liquidity requirements.

Governance



Liquidity risk is overseen at the corporate level within ERM. The CRO has
responsibility for the oversight of the Liquidity Risk Management Framework and
delegates the day-to-day implementation of this framework to the AIG Treasurer.
Our treasury function manages liquidity risk, subject to ERM oversight and
various control processes.

The Liquidity Risk Management Framework is guided by the liquidity risk tolerance as set forth in the Board-approved risk appetite statement. The principal objective of this framework is to establish minimum liquidity requirements that protect our long-term viability and ability to fund our ongoing business, and to meet short-term financial obligations in a timely manner in both normal and stressed conditions.

Our Liquidity Risk Management Framework includes liquidity and funding policies and monitoring tools to address AIG-specific, broader industry and market-related liquidity events.

Risk Identification

The following sources of liquidity and funding risks could impact our ability to meet short-term financial obligations as they come due.



Market/Monetization Risk Assets may not be readily transformed into cash due to
                         unfavorable market conditions. Market liquidity risk may limit
                         our ability to sell assets at reasonable values or necessary
                         volumes to meet liquidity needs.
Cash Flow Mismatch Risk  Discrete and cumulative cash flow mismatches or gaps over
                         short-term horizons under both expected and adverse business
                         conditions may create future liquidity shortfalls.
Event Funding Risk       Additional funding may be required as the result of a trigger
                         event. Event funding risk comes in many forms and may result from
                         a downgrade in credit ratings, a market event, or some other
                         event that creates a funding obligation or limits existing
                         funding options.
Financing Risk           We may be unable to raise additional cash on a secured or
                         unsecured basis due to unfavorable market conditions,
                         AIG-specific issues, or any other issue that impedes access to
                         additional funding.


Risk Measurement

Comprehensive cash flow projections under normal conditions are the primary
component for identifying and measuring liquidity risk. We produce comprehensive
liquidity projections over varying time horizons that incorporate all relevant
liquidity sources and uses and include known and likely cash inflows and
outflows. In addition, we perform stress testing by identifying liquidity stress
scenarios and assessing the effects of these scenarios on our cash flow and
liquidity.

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We use a number of approaches to measure our liquidity risk exposure, including:

Minimum        Minimum Liquidity Limits specify the amount of asset liquidity
Liquidity      required to be maintained in order to meet obligations as they
Limits         arise over a specified time horizon under stressed liquidity
               conditions.
Coverage       Coverage Ratios measure the adequacy of available liquidity
Ratios         sources, including the ability to monetize assets to meet the
               forecasted cash flows over a specified time horizon. The
               portfolio of assets is selected based on our ability to convert
               those assets into cash under the assumed stressed conditions and
               within the specified time horizon.

Cash Flow Cash Flow Forecasts measure the liquidity needed for a specific Forecasts legal entity over a specified time horizon. Stress Testing Asset liquidity and Coverage Ratios are re-measured under defined


               liquidity stress scenarios that will impact net cash flows,
               liquid assets and/or other funding sources.


Relevant liquidity reporting is produced and reported regularly to AIG Parent and business unit risk committees. The frequency, content, and nature of reporting will vary for each business unit and legal entity, based on its complexity, risk profile, activities and size.

Operational Risk Management

Overview



Operational risk is defined as the risk of loss, or other adverse consequences,
resulting from inadequate or failed internal processes, people, systems, or from
external events. Operational risk includes legal, regulatory, technology,
compliance, third-party and business continuity risks, but excludes business and
strategy risks.

Operational risk is inherent in each of our business units and functions and can
have many impacts, including but not limited to: unexpected economic losses or
gains, reputational harm due to negative publicity, regulatory action from
supervisory agencies and operational and business disruptions, and/or damage to
customer relationships.

Governance

AIG and its consolidated subsidiaries establish and maintain operational risk
and controls governance forums that include representatives from the relevant
business units and functions to appropriately manage significant operational
risk exposures.

Operational risk is overseen at the corporate level within ERM through the Head
of Governance and Operational Controls. The Head of Governance and Operational
Controls is responsible for the development and maintenance of the operational
risk framework that includes policies, standards and deployment of systems.

Risk Identification, Measurement and Monitoring



The Operational Risk Management (ORM) function within ERM oversees adherence to
the operational risk policy and risk and control framework, which includes risk
identification, assessment, measurement, management and monitoring of
operational risk exposures. ORM supports the Head of Governance and Operational
Controls and has responsibility to provide an aggregate view of our operational
risk profile. In line with the Three Lines of Defense Model, the ORM program
includes, but is not limited to, several key components outlined below:

?Risk Event Capture - enables every employee to identify, document, and escalate
operational risk events, with a view to enhancing processes, promoting lessons
learned and embedding a culture of risk management.

?Risk Assessments - allows for the assessment, measurement and management of the
key operational risks within our business units and helps inform on the efficacy
of our control environment.

?Key Risk Indicators - enhances the ongoing monitoring and mitigation of operational risks and facilitate risk reporting.



?Issues Management - enables a consistent tracking of issues across the firm,
including policy and process exceptions, control deficiencies and findings from
risk and control assessment activities.

?Scenario Analyses - executed by first- and second-line professionals to identify potential risks that could result in financial losses to the firm and support the prioritization of operational risk treatment.



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                                             ITEM 7 | Enterprise Risk Management



ORM, working together with other control and assurance functions (e.g.,
Compliance, Financial Controls Unit / Sarbanes Oxley, Global Business
Continuity, and Internal Audit) through the risk and control framework, provides
an independent view of operational risks for each business, and works with the
business unit and corporate function CRO and Owner of the Control Agenda (OCA).
The OCA's responsibilities include coordinating identification, assessment,
control and mitigation of risks to the operating environment and promoting
awareness to facilitate implementation of the above programs. This includes
coverage of operational risks related to core insurance activities, corporate
functions, investing, model risk, technology, third-party providers, as well as
compliance and regulatory matters. Based on the results of the risk
identification and assessment efforts above, business leaders are accountable
for tracking and remediating identified issues in line with our risk-monitoring
procedures. Governance committees support these efforts and promote transparency
enabling improved management decision making.

The risk and control framework facilitates the identification and mitigation of
operational risk issues and is designed to:
?ensure first line accountability and ownership of risks and controls;
?promote role clarity among the business and risk and control functions;
?enhance transparency, risk management governance and culture;
?foster greater consistency in identifying, measuring and ranking material
risks;
?proactively address potential risk issues and assign clear ownership and
accountability for risk treatment; and
?manage the development of technology solutions that support the objectives
above.


Cybersecurity Risk

Cybersecurity risk is an important, constant, and evolving focus for AIG and the
insurance and financial services industries in general. The goal of unauthorized
parties, using a variety of attack methods, is to gain access to AIG's data and
systems to obtain confidential information, destroy data, disrupt or degrade
service, sabotage systems or cause other damage. One such example, is the
increased sophistication and activities of unauthorized parties using phishing
in an attempt to access our and our service providers' systems, usually in an
effort to obtain sensitive information, which is an ever-present and increasing
attack vector against AIG and our service providers. Cybersecurity risks may
also derive from unintentional human error or intentional malice on the part of
AIG employees or third parties who have authorized access to AIG's systems or
information.

ERM works closely with and supports the risk management practices of Information
Technology, the Information Security Office and the business units and functions
that form the lines of defense against the cybersecurity risks that we face.
This includes the risks that emerge as a result of the execution of our business
strategies and our corresponding exposure to new products, clients, service
providers, industry segments and regions. AIG seeks to mitigate these risks
through initiatives such as investments in technological infrastructure,
education and training for employees and vendors, and monitoring of industry
developments. As part of our overarching cybersecurity strategy, ERM monitors
and assesses the programs designed to remediate our exposures and enhance our
systems and applications security.

AIG's Board of Directors and its Technology Committee are regularly briefed by
management on AIG's cybersecurity matters, including threats, policies,
practices and ongoing efforts to improve security. As part of our disclosure
controls and procedures, the Cyber Incident Management team, a cross functional
group, is responsible for ensuring that the members of management responsible
for disclosure controls are informed in a timely manner of known cybersecurity
risks and incidents that may materially impact our operations so that timely
notifications and public disclosures can be made as appropriate. There is no
guarantee that the measures AIG takes and the resources AIG devotes to protect
against cybersecurity risk will provide absolute security or recoverability of
AIG's systems given the complexity and frequency of the risk which AIG may not
always be able to anticipate or adequately address. For additional information
regarding the data protection and cybersecurity regulations to which we are
subject, see Item 1. Business - Regulation - U.S. Regulation - Privacy, Data
Protection and Cybersecurity and - International Regulation - Privacy, Data
Protection and Cybersecurity. For additional discussion of cybersecurity risks,
see Part I, Item 1A. Risk Factors - Business and Operations.

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Insurance Risks



Overview

Insurance risk is defined as the risk of actual claims experience and/or
policyholder behavior being materially different than initially expected at the
inception of an insurance contract. Uncertainties related to insurance risk can
lead to deviations in magnitude and/or timing of prospective cash flows
associated with our liabilities compared to what we expected.

Except as described above, we manage our business risk oversight activities through our insurance operations. A primary goal in managing our insurance operations is to achieve an acceptable risk-adjusted return on equity. To achieve this goal, we must be disciplined in risk selection, premium adequacy, and appropriate terms and conditions to cover the risk accepted.



We operate our insurance businesses on a global basis, and we are exposed to a
wide variety of risks with different time horizons. We manage these risks
throughout the organization, both centrally and locally, through a number of
processes and procedures, including, but not limited to:

?pricing and risk selection models including regular monitoring;

?pricing approval processes;

?pre-launch approval of product design, development and distribution;

?underwriting approval processes and authorities;

?modeling and reporting of aggregations and limit concentrations at multiple levels (policy, line of business, product group, country, individual/group, correlation and catastrophic risk events);

?risk transfer tools such as reinsurance, both internal and third-party;

?review and challenge of reserves to ensure comprehensive analysis with established escalation procedures to provide appropriate transparency in reserving decisions and judgments made in the establishment of reserves;

?management of relationship between assets and liabilities, including hedging;

?model risk management and validation processes; and

?experience monitoring and assumption updates.



We closely manage insurance risk by monitoring and controlling the nature and
geographic location of the risks in each underwritten line of business,
concentrations in industries, the terms and conditions of the underwriting and
the premiums we charge for taking on the risk. We analyze concentrations of
risks using various modeling techniques, including both probability
distributions (stochastic) and/or single-point estimates (deterministic)
approaches.

Governance



Insurance risks are monitored at the business unit level and overseen by the
business unit's chief risk officer. As part of our established governance
practices, key decisions and considerations related to insurance risks can, and
in certain instances, must be raised and deferred for discussion and
consideration to the business unit's risk committees that are chaired by the
business unit's chief risk officer. In addition, in some business units, pricing
committees review insurance risk considerations associated with pricing of new
insurance products. The insurance risk oversight framework includes the
following key components:

?articulation of risk appetite by line of business that integrates strategy, financial objectives and capital resources;

?written policies that define the rules for our insurance risk-taking activities;

?a limit / threshold framework focused on key insurance risks that aligns with our Board-approved risk appetite statement;

?clearly defined authorities for all individuals and committee roles and responsibilities related to insurance risk management; and

?identification of client segments that meet our selection criteria and a focus on distribution channels that target these customers.



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Risk Identification

?General Insurance companies - risks covered include property, casualty,
fidelity/surety, accident and health, aviation, mortgage insurance, professional
liability, cyber and management liability. We manage risks in the General
Insurance business through aggregations and limitations of concentrations at
multiple levels: policy, line of business, geography, industry and legal entity.

?Life and Retirement companies - risks include mortality and morbidity in the
individual and group life insurance and health coverage products, longevity risk
in the individual retirement, group retirement and institutional markets
products, and policyholder behavior across all product lines. We manage risks
through product design, sound medical and non-medical underwriting and at times
hedging instruments in the market.

We purchase reinsurance for our insurance and reinsurance operations.
Reinsurance facilitates insurance risk management (retention, volatility,
concentrations) and capital planning. We may purchase reinsurance on a pooled
basis. Pooling of our reinsurance risks enables us to purchase reinsurance more
efficiently at a consolidated level, manage global counterparty risk and
relationships and manage global catastrophe risks.

Risk Measurement, Monitoring and Limits





We use a number of approaches to measure our insurance risk exposure, including:
Sensitivity analysis. Deterministic analyses are used to measure statistical
variances from best estimate assumptions on important risk factors, as well as
different distributions risk categories.
Stochastic methods. Stochastic methods are used to measure and monitor risks
including natural catastrophe, reserve and premium risk. We develop
probabilistic estimates of risk based on our exposures, historical observed
volatility or industry-recognized models in the case of catastrophe risk. In
addition, stochastic methods are used to measure risks of impacts of
policyholder behavior on values of options and guarantees offered across annuity
and life insurance products.
Scenario analysis. Scenario or deterministic analysis is used to measure and
monitor risks such as terrorism and pandemic or to estimate losses due to
man-made catastrophic scenarios.
Experience studies. Ongoing assessment of mortality, longevity, morbidity and
policyholder behavior experience relative to that assumed in pricing and
valuation and that experienced in the general market.


Additionally, there are risk-specific assessment tools in place to better manage the variety of insurance risks to which we are exposed.

We monitor concentrations of exposure through insurance limits and thresholds aggregated along dimensions such as geography, industry, or counterparty.



The risk monitoring responsibilities of the business units include ensuring
compliance with insurance risk limits and escalation and remediation of limit
breaches. Such activities are reported to management by all business units for
informative decision-making on a regular basis. This monitoring approach is
aligned with our overall risk limits framework. Risk limits have a consistent
framework used across AIG, its business units, and legal entities.

For further information on our three-tiered hierarchy of limits see Risk Appetite, Limits, Identification and Measurement - Risk Limits.

General Insurance Companies' Key Risks



We manage our risks through risk review and selection processes, exposure
limitations, exclusions, deductibles, self-insured retentions, coverage limits,
attachment points, and reinsurance. This management is supported by sound
underwriting practices, pricing procedures and the use of actuarial analysis to
help determine overall adequacy of provisions for insurance. Underwriting
practices and pricing procedures incorporate historical experience, changes in
underlying exposure, current regulation and judicial decisions as well as
proposed or anticipated regulatory changes or societal trends.

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For General Insurance companies, risks primarily include the following:



?Loss Reserves - The potential inadequacy of the liabilities we establish for
unpaid losses and loss adjustment expenses is a key risk faced by the General
Insurance companies. There is significant uncertainty in factors that may drive
the ultimate development of losses compared to our estimates of losses and loss
adjustment expenses. We manage this uncertainty through internal controls and
oversight of the loss reserve setting process, as well as reviews by external
experts. For further information see Critical Accounting Estimates - Insurance
Liabilities - Loss Reserves.

?Underwriting - The potential inadequacy of premiums charged for future risk
periods on risks underwritten in our portfolios can impact the General Insurance
companies' ability to achieve an underwriting profit. We develop pricing based
on our estimates of losses and expenses, but factors such as market pressures
and the inherent uncertainty and complexity in estimating losses may result in
premiums that are inadequate to generate underwriting profit. This may be driven
by adverse economic conditions, unanticipated emergence of risks or increase in
frequency of claims, or unexpected or increased costs or expenses.

?Catastrophe Exposure - Our business is exposed to various catastrophic events
in which multiple losses can occur and affect multiple lines of business in any
calendar year. Natural disasters, such as hurricanes, earthquakes and other
catastrophes, have the potential to adversely affect our operating results.
Other risks, such as man-made catastrophes or pandemic disease, could also
adversely affect our business and operating results to the extent they are
covered by our insurance products. Concentration of exposure in certain
industries or geographies may cause us to suffer disproportionate losses.

?Single Risk Loss Exposure - Our business is exposed to loss events that have
the potential to generate losses from a single insured client. Events such as
fires or explosions can result in loss activity for our clients. The net risk to
us is managed to acceptable limits established by the Chief Underwriting Officer
through a combination of internal underwriting standards and external
reinsurance. Furthermore, single risk loss exposure is managed and monitored on
both a segregated and aggregated basis.

?Reinsurance - Since we use reinsurance to limit our losses, we are exposed to
risks associated with reinsurance including the unrecoverability of expected
payments from reinsurers due to either an inability or unwillingness to pay,
contracts that do not respond properly to the event or actual reinsurance
coverage that is different than anticipated. The inability or unwillingness to
pay is considered credit risk and is monitored through our credit risk
management framework.

Natural Catastrophe Risk



We manage catastrophe exposure with multiple approaches such as setting risk
limits based on aggregate Probable Maximum Loss (PML) modeling, monitoring
overall exposures and risk accumulations, modifying our gross underwriting
standards, and purchasing catastrophe reinsurance through both the traditional
reinsurance and capital markets in addition to other reinsurance protections.

We use third-party catastrophe risk models and other tools to evaluate and
simulate frequency and severity of catastrophic events and associated losses to
our portfolios of exposures. We apply adjustments to modeled losses to account
for loss adjustment expenses, model biases, data quality and non-modeled risks.

We perform post-catastrophe event studies to identify model inefficiencies,
underwriting gaps, and improvement opportunities. Lessons learned from
post-catastrophe event studies are incorporated into the modeling and
underwriting processes of risk pricing and selection. The majority of policies
exposed to catastrophic risks are one-year contracts that allow us to adjust our
underwriting guidelines, pricing and exposure accumulation in a relatively short
period.

We recognize that climate change has implications for insurance industry
exposure to natural catastrophe risk. With multiple levels of risk management
processes in place, we actively analyze the latest climate science and policies
to anticipate potential changes to our risk profile, pricing models and
strategic planning. For example, we continually consider changes in climate and
weather patterns as an integral part of the underwriting process. In addition,
we provide insurance products and services to help our clients be proactive
against the threat of climate change. Our internal product development,
underwriting, and modeling, will continue to adapt to and evolve with the
developing risk exposures attributed to climate change.

Our natural catastrophe exposure to primary modeled perils is principally driven
by the U.S. and secondarily Japan, though our overall exposure is diversified
across multiple countries and perils. For example, we have exposures to
additional perils such as European windstorms and wildfire exposures across
multiple countries. Within the U.S., we have significant hurricane exposure in
Florida, the Gulf of Mexico, the Northeast U.S. and mid-Atlantic regions. Within
the U.S., we have significant earthquake exposure in California and the Pacific
Northwest regions. Earthquakes impacting the Pacific Northwest region may result
in a higher share of industry losses than other regions primarily due to our
relative share of exposure in these regions.

The table below details our modeled estimates of PML, net of reinsurance, on an
annual aggregate basis. The 1-in-100 and 1-in-250 PMLs are the annual aggregate
probable maximum losses with probability of 1 percent and 0.4 percent in a year,
respectively. Estimates as of December 31, 2020 reflect our in-force portfolio
for exposures as of October 1, 2020 and all inuring reinsurance covers as of
December 31, 2020, except for the catastrophe reinsurance programs, which are as
of January 1, 2021.

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                                             ITEM 7 | Enterprise Risk Management



The following table presents an overview of annual aggregate modeled losses for
world-wide all perils and exposures arising from our largest primarily modeled
perils:

At December 31, 2020                      Net of             Net of   Percent of Total
                                                       Reinsurance,
(in millions)                        Reinsurance       After Tax(f) Shareholder Equity
Exposures:
World-wide all peril (1-in-250)(a) $       4,901 $            3,872                5.8 %
U.S. Hurricane (1-in-100)(b)               1,310              1,035         

1.6


U.S. Earthquake (1-in-250)(c)              1,240                980         

1.5


Japanese Typhoon (1-in-100)(d)               563                445         

0.7


Japanese Earthquake (1-in-250)(e)            608                481         

0.7

(a)The world-wide all peril loss estimate includes wildfire exposure.

(b)The U.S. hurricane loss estimate includes losses to Commercial and Personal Property from hurricane hazards of wind and storm surge.

(c)The U.S. earthquake loss estimates represent exposure to Commercial and Personal Property, Workers' Compensation (U.S.) and A&H business lines.

(d)Japan Typhoon loss estimate represents exposure to Commercial and Personal Property.

(e)Japan Earthquake loss estimate represents exposure to Commercial and Personal Property and A&H business lines.

(f)Taxed at the statutory tax rate of 21 percent for both the U.S. and Japanese modeled losses. The majority of Japan exposures are ceded to our U.S. Pool.



AIG, along with other property casualty insurance and reinsurance companies,
uses industry-recognized catastrophe models and applies proprietary modeling
processes and assumptions to arrive at loss estimates. The use of different
methodologies and assumptions could materially change the projected losses.
Since there is no industry standard for assumptions and preparation of insured
data for use in these models, our modeled losses may not be comparable to
estimates made by other companies.

Also, the modeled results are based on the assumption that all reinsurers
fulfill their obligations to us under the terms of the reinsurance arrangements.
However, reinsurance recoverables may not be fully collectible. Therefore, these
estimates are inherently uncertain and may not accurately reflect our net
exposure, inclusive of credit risk, to these events.

Our 2021 property catastrophe reinsurance program is a worldwide program
providing both aggregate and per occurrence protection, with differing per
occurrence and aggregate attachment points for North America, Japan, and Rest of
World (for these purposes, Hawaii is included in Rest of World and Mexico and
the Caribbean are included in North America). The program includes $2.05 billion
of aggregate limit that is shared across the regional towers.

Our coverage for North America includes:

?$1.275 billion of per occurrence protection covering our U.S and Caribbean personal lines business, with varying attachment points in specific geographies ranging from $50 million to $150 million



?Per occurrence protection of up to $1 billion excess of $200 million (or excess
$500 million for Southeast US and Gulf State Named Storm losses), primarily
covering commercial exposures but also personal lines exposures not covered by
the above personal lines protection

?Aggregate protection utilizing the $2.05 billion of shared limit attaching excess $500 million with per occurrence deductibles of $25 million, $50 million or $75 million, depending on region/event, primarily covering commercial exposures

Our coverage for exposure outside North America includes:

?Japan per occurrence coverage of $550 million excess of $200 million and includes both personal and commercial exposure

?Rest of World per occurrence coverage of $300 million excess of $100 million, including both personal and commercial exposure

?Rest of World and Japan $2.05 billion of aggregate shared limit attaching excess of $160 million and $250 million, respectively, with per occurrence deductibles of $20 million



Although the shared limit coverage for North America, Japan and Rest of World
has varying retentions per region, the maximum aggregate retention globally,
after the impact of the per occurrence deductibles, is $750 million for 2021.

We have also purchased property per risk covers that provide protection against
large losses globally, which include those emanating from non-critical
catastrophe events (all events except for named windstorm and earthquake)
globally as well as critical catastrophe events (named windstorm and earthquake)
outside North America.

For Validus Re, our catastrophe protection comes from a variety of reinsurance
protections but is largely providing $475 million of limit excess $300 million
of retention from world-wide exposure via an aggregate excess of loss cover with
an additional $450 million of limit excess $700 million via the Tailwind Re Cat
Bond for U.S., Puerto Rico and Canada named storm losses.

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Actual results in any period are likely to vary, perhaps materially, from the
modeled scenarios. The occurrence of one or more severe events could have a
material adverse effect on our financial condition, results of operations and
liquidity.

For additional information see also Item 1A. Risk Factors - Reserves and Exposures.

Terrorism Risk



We actively monitor terrorism risk and manage exposures to losses from terrorist
attacks. We have set risk limits based on modeled losses from certain terrorism
attack scenarios. Terrorism risks are modeled using a third-party vendor model
for various terrorism attack modes and scenarios. Adjustments are made to
account for vendor model gaps and the nature of the General Insurance companies'
exposures. Examples of modeled scenarios are conventional bombs of different
sizes, anthrax attacks and nuclear attacks.

Our largest terrorism concentrations are in New York City, and estimated losses
are largely driven by the Property and Workers' Compensation lines of business.
At our largest exposure location, modeled losses for a five-ton bomb attack net
of the TRIPRA and reinsurance recoveries are estimated to be $1.7 billion based
on the exposures as of October 1, 2020.

Our exposure to terrorism risk in the U.S. is mitigated by TRIPRA in addition to
limited private reinsurance protections. TRIPRA covers terrorist attacks within
the United States or U.S. missions and against certain U.S. carriers or vessels
and excludes certain lines of business as specified by applicable law. In 2020,
TRIPRA covers 80 percent of insured losses above a deductible. The current
estimate of our deductible is approximately $1.8 billion for 2020.

We offer terrorism coverage in many other countries through various insurance
products and participate in country terrorism pools when applicable.
International terrorism exposure is estimated using scenario-based modeling and
exposure concentration is monitored routinely. Targeted reinsurance purchases
are made for some lines of business to cover potential losses due to terrorist
attacks. We also rely on the government-sponsored and government-arranged
terrorism reinsurance programs, including pools, in force in applicable non-U.S.
jurisdictions.

Life and Retirement Companies' Key Risks

We manage risk through product design, experience monitoring, pricing and underwriting discipline, risk limits and thresholds, reinsurance and active monitoring and management of the alignment between risk and cash flow profiles of assets and liabilities, and hedging instruments.

For Life and Retirement companies, risks include the following:



?Longevity risk - represents the risk of an increase in liabilities associated
with an insurance product, e.g. an annuity policy or a payout benefit as a
result of actual mortality experience being lower than the expected mortality
experience. This risk could arise from medical advancement and longer-term
societal health changes. This risk exists in a number of our product lines but
is most significant for our annuity products.

?Morbidity risk - represents the risk arising from actual morbidity (e.g.
illness, disability or disease) incidence rate being higher than expected or the
length of the claims extending longer than expected resulting in a higher
overall benefit payout. This risk could arise from longer-term adverse societal
health changes or from medical advances in detection and treatment for various
diseases and medical conditions resulting in higher claims. This risk exists in
a number of our product lines such as accident and health and long-term care
businesses which for the most part are in run-off, and ceded to Fortitude Re and
the U.S. group benefits which AIG has exited.

?Mortality (including Pandemic) risk - represents the risk of unexpected loss
arising from current actual mortality experience being higher than expected
mortality experience. This risk could arise from pandemics or other events,
including longer-term societal changes or slower emergence of mortality
improvements that cause higher-than-expected current mortality rates. This risk
exists in a number of our product lines, but is most significant for our life
insurance products.

?Policyholder behavior risk (including full and partial surrender/lapses) -
represents the risk that actual policyholder behavior differs from expected
behavior in a manner that has an adverse effect on our operating results. There
are many related assumptions made when products are sold, including how long the
contracts will persist and other assumptions which impact the expected
utilization of contract benefits, options and guarantees. Actual experience can
vary significantly from these assumptions. This risk is impacted by a number of
factors including changes in market conditions, especially changes in the levels
of yields, equity prices, tax law, regulations, competitive landscape and
policyholder preferences. This risk exists in many of our product lines, but
most notably within the individual annuity and life portfolio of business.



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The emergence of significant adverse experience compared to the experience we
expected and priced for could require an adjustment to benefit reserves and/or
DAC, which could have a material adverse effect on our consolidated financial
results of operations for a particular period.

For additional discussion of the impact of actual and expected experience on DAC
and benefit reserves see Critical Accounting Estimates - Future Policy Benefits
for Life and Accident and Health Insurance Contracts and Critical Accounting
Estimates - Guaranteed Benefit Features of Variable Annuity Products. For
additional discussion of business risks see Item 1A. Risk Factors - Business and
Operations.

Variable Annuity, Index Annuity and Universal Life Risk Management and Hedging Programs



Our Individual and Group Retirement businesses offer variable and index annuity
products with guaranteed living benefit (GLB) riders that guarantee a certain
level of lifetime income. Variable and certain index annuity GLBs are accounted
for as embedded derivatives measured at fair value, with changes in the fair
value recorded in Other realized capital gains (losses). GLB features subject
the Life and Retirement companies to market risk, including exposure to changes
in levels of interest rates, equity prices, credit spreads and market
volatility.

Product design is the first step in managing our exposure to these market risks.
Risk mitigation features of our variable annuity product designs include GLB
rider fees indexed to an equity market volatility index, which can provide
additional fee assessments in periods of increased market volatility, required
minimum allocations to fixed accounts to reduce overall equity exposure, and for
some of the variable annuity products, the utilization of volatility control
funds, which have an ability to adjust equity exposures in these funds in
response to changes in market volatility, even under sudden or extreme market
movements.

We utilize asset liability management and hedging programs to manage economic
exposure to market risks that are not fully mitigated through product designs.
Our hedging program is designed to offset certain changes in the economic value
of embedded derivatives associated with our variable annuity, index annuity and
index universal life liabilities, within established thresholds. The hedging
program is designed to provide additional protection against large and combined
movements in levels of interest rates, equity prices, credit spreads and market
volatility under multiple scenarios.

Our hedging program utilizes an economic hedge target, which represents our
estimate of the underlying economic risks in the embedded derivatives. For
example, for variable annuity GLBs, the hedge targets are calculated as a
difference between present value of the future expected benefit payments for the
GLB and the present value of future GLB rider fees, with present values
determined over numerous equally weighted stochastic scenarios. This stochastic
projection method uses best estimate assumptions for policyholder behavior
(including mortality, lapses, withdrawals and benefit utilization) in
conjunction with market scenarios calibrated to observable equity and interest
rate option prices. Policyholder behaviors are regularly monitored to compare
current assumptions to actual experience and, if appropriate, changes are made
to the policyholder behavior assumptions. The risk of changes in policyholder
behavior is not explicitly hedged, and such differences between expected and
actual policyholder behaviors will result in hedge ineffectiveness.

Due to differences between the calculation of the value of the economic hedge
target and the U.S. GAAP valuation of the embedded derivative, which include
differences in the treatment of rider fees and exclusion of certain risk margins
and other differences in discount rates, we expect relative movements in the
value of the economic hedge target and the U.S. GAAP embedded derivative
valuation will vary over time with changes in levels of equity markets, interest
rates, credit spreads and volatility.

For information on the impact on our consolidated pre-tax income from the change
in fair value of the embedded derivatives and the hedging portfolio, as well as
additional discussion of differences between the economic hedge target and the
valuation of the embedded derivatives see Insurance Reserves - Life and Annuity
Reserves and DAC - Variable Annuity Guaranteed Benefits and Hedging Results.

In designing the hedging portfolio for our variable annuity hedging program, we
make assumptions and projections about the future performance of the underlying
mutual funds. We use these assumptions to project future policy level account
value changes. We map the mutual funds to a set of publicly traded indices that
we believe best represent the liability to be hedged. Basis risk exists due to
the variance between fund returns projected under these assumptions and actual
fund returns, which may result in variances between changes in the value of the
hedging portfolio and changes in the economic value of the hedge target. Net
hedge results and the associated cost of hedging are also impacted by
differences between realized volatility and implied volatility.



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Our hedging programs associated with index annuity and index universal life
products, are designed to manage market risk associated with the index crediting
strategies offered on these product platforms. These hedging programs are
designed to offset economic risk arising in conjunction with index returns,
associated with the crediting strategies that will be occurring during the
current crediting rate reset period. Similarly, as with the variable annuities,
there are differences between the calculation of the value of the economic hedge
target and the U.S. GAAP valuation of the index annuity and index life embedded
derivatives, which can lead to variances in their relative movements.

To manage the capital market exposures embedded within the economic hedge
target, we identify and hedge market sensitivities to changes in equity markets,
interest rates, volatility and for variable annuities, credit spreads. Each
hedge program purchases derivative instruments or securities having
sensitivities that offset corresponding sensitivities in the associated economic
hedge targets, within internally defined threshold limits. Since the relative
movements of the hedging portfolio and the economic hedge target vary over time
or with market changes, the net exposure can be outside the threshold limits,
and adjustments to the hedging portfolio are made periodically to return the net
exposure to within the threshold limits.

Our hedging programs utilize various derivative instruments, including but not
limited to equity options, futures contracts, interest rate swaps and swaptions,
as well as other hedging instruments. In addition, within the variable annuities
hedging program, we purchase certain fixed income securities. To minimize
counterparty credit risk, the majority of the derivative instruments utilized
within the hedging programs are cleared through global exchanges. Over the
counter derivatives utilized within the hedging programs are highly
collateralized.

The hedging programs are monitored on a daily basis to ensure that the economic
hedge targets and the associated derivative portfolios are within the threshold
limits, pursuant to the approved hedging strategies. Daily risk monitoring
verifies that the net risk exposures are within the approved net risk exposure
threshold limits. In addition, monthly stress tests are performed to determine
the program's effectiveness relative to the applicable limits, under an array of
combined severe market stresses in equity prices, interest rates, volatility and
credit spreads. Finally, hedging strategies are reviewed regularly to gauge
their effectiveness and continued applicability in managing our market exposures
in the context of our overall risk appetite.

Reinsurance Activities



Reinsurance is used primarily to manage overall capital adequacy and mitigate
the insurance loss (Life and Non-Life) exposure related to certain events, such
as natural and man-made catastrophes, death events, or single policy level
events. Our subsidiaries operate worldwide primarily by underwriting and
accepting risks for their direct account on a gross basis and reinsuring a
portion of the exposure on either an individual risk or an aggregate basis to
the extent those risks exceed the desired retention level. In addition, as a
condition of certain direct underwriting transactions, we may be required by
clients, agents or regulation to cede all or a portion of risks to specified
reinsurance entities, such as captives, other insurers, local reinsurers and
compulsory pools.

Reinsurance markets include:



?Traditional local and global reinsurance markets including those in the United
States, Bermuda, London and Europe, accessed directly and through reinsurance
intermediaries;

?Capital markets through insurance-linked securities and collateralized reinsurance transactions, such as catastrophe bonds, sidecars and similar vehicles; and

?Other insurers that engage in both direct and assumed reinsurance.

The form of reinsurance we may choose from time to time will generally depend on whether we are seeking:

?proportional reinsurance, whereby we cede a specified percentage of premiums and losses to reinsurers;

?non-proportional or excess of loss reinsurance, whereby we cede all or a specified portion of losses in excess of a specified amount on a per risk, per occurrence (including catastrophe reinsurance) or aggregate basis; or

?facultative contracts that reinsure individual policies.

We continually evaluate the relative attractiveness of different forms of reinsurance contracts and different markets that may be used to achieve our risk and profitability objectives.

Reinsurance contracts do not relieve our subsidiaries from their direct obligations to insureds. However, an effective reinsurance program substantially mitigates our exposure to potentially significant losses.



In certain markets, we are required to participate on a proportional basis in
reinsurance pools based on our relative share of direct writings in those
markets. Such mandatory reinsurance generally covers higher-risk consumer
exposures such as assigned-risk automobile and earthquake, as well as certain
commercial exposures such as workers' compensation.

                                                        AIG | 2020 Form 10-K 171


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                                             ITEM 7 | Enterprise Risk Management



Reinsurance Recoverable

AIG's reinsurance recoverable assets are comprised of:

?Paid losses recoverable - balances due from reinsurers for losses and loss adjustment expenses paid by our subsidiaries and billed, but not yet collected.



?Ceded loss reserves - ultimate ceded reserves for losses and loss adjustment
expenses, including reserves for claims reported but not yet paid and estimates
for IBNR.

?Ceded reserves for unearned premiums.

?Life and Annuity reinsurance recoverables (ceded policy and claim reserves and policyholder contract deposits).



At December 31, 2020, total reinsurance recoverable assets were $73.5 billion.
These assets include general reinsurance paid losses recoverable of $2.8
billion, ceded loss reserves of $34.5 billion including reserves for IBNR
claims, and ceded reserves for unearned premiums of $4.1 billion, as well as
life reinsurance recoverable of $32.1 billion. The methods used to estimate IBNR
and to establish the resulting ultimate losses involve projecting the frequency
and severity of losses over multiple years. These methods are continually
reviewed and updated by management. Any adjustments are reflected in income. We
believe that the amount recorded for ceded loss reserves at December 31, 2020
reflects a reasonable estimate of the ultimate losses recoverable. Actual losses
may, however, differ from the reserves currently ceded.

The Reinsurance Credit Department (RCD) conducts periodic detailed assessments
of the financial strength and condition of current and potential reinsurers,
both foreign and domestic. The RCD monitors both the financial condition of
reinsurers as well as the total reinsurance recoverable ceded to reinsurers, and
sets limits with regard to the amount and type of exposure we are willing to
take with reinsurers. As part of these assessments, we attempt to identify
whether a reinsurer is appropriately licensed, assess its financial capacity and
liquidity, and evaluate the local economic and financial environment in which a
foreign reinsurer operates. The RCD reviews the nature of the risks ceded and
the need for measures, including collateral to mitigate credit risk. For
example, in our treaty reinsurance contracts, we frequently include provisions
that require a reinsurer to post collateral or use other measures to reduce
exposure when a referenced event occurs. Furthermore, we limit our unsecured
exposure to reinsurers through the use of credit triggers such as insurer
financial strength rating downgrades, declines in regulatory capital, or
relevant RBC ratios fall below certain levels. We also set maximum limits for
reinsurance recoverable exposure, which in some cases is the recoverable amount
plus an estimate of the maximum potential exposure from unexpected events for a
reinsurer. In addition, credit executives within ERM review reinsurer exposures
and credit limits and approve reinsurer credit limits above specified levels.
Finally, even where we conclude that uncollateralized credit risk is acceptable,
we require collateral from active reinsurance counterparties where it is
necessary for our subsidiaries to recognize the reinsurance recoverable assets
for statutory accounting purposes. At December 31, 2020, we held $79.4 billion
of collateral, in the form of funds withheld, securities in reinsurance trust
accounts and/or irrevocable letters of credit, in support of reinsurance
recoverable assets from unaffiliated reinsurers.

The following table presents information for each reinsurer representing in excess of five percent of our total reinsurance recoverable assets:



At December 31, 2020                          A.M.         Gross      Percent of                   Uncollateralized
                                     S&P      Best   Reinsurance     Reinsurance      Collateral        Reinsurance
(in millions)                  Rating(a) Rating(a)        Assets       Assets(b)         Held(c)             Assets
Reinsurer:
Fortitude Re                          NR        NR  $     34,578            47.0 %  $     34,578   $              -
Berkshire Hathaway Group of
Companies                            AA+       A++  $     15,397 (d)        20.9 %  $     15,226   $            171
Swiss Reinsurance Group of
Companies                            AA-        A+  $      4,066             5.5 %  $      1,592   $          2,474

(a)The financial strength ratings reflect the ratings of the various reinsurance subsidiaries of the companies listed as of January 20, 2021.

(b)Total reinsurance assets include both Property Casualty and Life and Retirement reinsurance recoverable.

(c)Excludes collateral held in excess of recoverable balances.

(d)Includes $13.8 billion recoverable under the 2011 retroactive asbestos reinsurance transaction and the 2017 adverse development reinsurance agreement.



At December 31, 2020, we had no significant reinsurance recoverable due from any
individual reinsurer that was financially troubled. Reduced profitability
associated with lower interest rates, market volatility and catastrophe losses
(including COVID-19), could potentially result in reduced capacity or rating
downgrades for some reinsurers. The RCD, in conjunction with the credit
executives within ERM, reviews these developments, monitors compliance with
credit triggers that may require the reinsurer to post collateral, and seeks to
use other appropriate means to mitigate any material risks arising from these
developments.

For further discussion of reinsurance recoverable see Critical Accounting Estimates - Reinsurance Recoverable.

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                                             ITEM 7 | Enterprise Risk Management



Other BUSINESS RiskS

Derivative Transactions

We utilize derivatives principally to enable us to hedge exposure associated
with changes in levels of interest rates, currencies, credit, commodities,
equity prices and other risks. Credit risk associated with derivative
counterparties exists for a derivative contract when that contract has a
positive fair value to us. The maximum potential exposure will increase or
decrease during the life of the derivative commitments as a function of maturity
and market conditions. All derivative transactions must be transacted within
counterparty limits that have been approved by ERM.

We evaluate counterparty credit quality via an internal analysis that is
consistent with the AIG Credit Policy. We utilize various credit enhancements,
including letters of credit, guarantees, collateral, credit triggers, credit
derivatives, margin agreements and subordination to reduce the credit risk
related to outstanding financial derivative transactions. We require credit
enhancements in connection with specific transactions based on, among other
things, the creditworthiness of the counterparties, and transaction size and
maturity. Furthermore, we enter into certain agreements that have the benefit of
set-off and close-out netting provisions, such as ISDA Master Agreements. These
provisions provide that, in the case of an early termination of a transaction,
we can set off receivables from a counterparty against payables to the same
counterparty arising out of all covered transactions. As a result, where a
legally enforceable netting agreement exists, the fair value of the transaction
with the counterparty represents the net sum of estimated fair values.

The fair value of our interest rate, currency, credit, commodity and equity
swaps, options, swaptions, and forward commitments, futures, and forward
contracts reported as a component of Other assets, was approximately $0.8
billion at both December 31, 2020 and December 31, 2019. Where applicable, these
amounts have been determined in accordance with the respective master netting
agreements.

The following table presents the fair value of our derivatives portfolios in asset positions by internal counterparty credit rating:



At December 31,
(in millions)             2020   2019
Rating:
AAA                     $    8 $   45
AA                          12     19
A                          130    145
BBB                        601    553
Below investment grade*     23     31
Total                   $  774 $  793


*Below investment grade includes not rated.

For additional discussion related to derivative transactions see Note 11 to the Consolidated Financial Statements.



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                                                                        Glossary



Glossary

Accident year The annual calendar accounting period in which loss events occurred, regardless of when the losses are actually reported, booked or paid.

Accident year combined ratio, as adjusted The combined ratio excluding catastrophe losses and related reinstatement premiums, prior year development, net of premium adjustments, and the impact of reserve discounting.

Accident year loss ratio, as adjusted The loss ratio excluding catastrophe losses and related reinstatement premiums, prior year development, net of premium adjustments, and the impact of reserve discounting.



Acquisition ratio Acquisition costs divided by net premiums earned. Acquisition
costs are those costs incurred to acquire new and renewal insurance contracts
and also include the amortization of VOBA and DAC. Acquisition costs vary with
sales and include, but are not limited to, commissions, premium taxes, direct
marketing costs and certain costs of personnel engaged in sales support
activities such as underwriting.

Additional premium represents a premium on an insurance policy over and above the initial premium imposed at the beginning of the policy. An additional premium may be assessed if the insured's risk is found to have increased significantly.

Adjusted revenues exclude Net realized capital gains (losses), income from non-operating litigation settlements (included in Other income for GAAP purposes) and changes in fair value of securities used to hedge guaranteed living benefits (included in Net investment income for GAAP purposes). Adjusted revenues is a GAAP measure for our segments.

Assets under administration include assets under management and Retail Mutual Funds and Group Retirement mutual fund assets that we sell or administer.



Assets under management include assets in the general and separate accounts of
our subsidiaries that support liabilities and surplus related to our life and
annuity insurance products and the notional value of stable value wrap
contracts.

Attritional losses are losses recorded in the current accident year, which are not catastrophe losses.



Base Spread Net investment income excluding income from alternative investments
and other enhancements, less interest credited excluding amortization of sales
inducement assets.

Base Yield Net investment income excluding income from alternative investments
and other enhancements, as a percentage of average base invested asset
portfolio, which excludes alternative investments, other bond securities and
certain other investments for which the fair value option has been elected.

Book value per common share, excluding accumulated other comprehensive income
(AOCI) adjusted for the cumulative unrealized gains and losses related to
Fortitude Re's Funds Withheld Assets and deferred tax assets (DTA) (Adjusted
book value per common share) is a non-GAAP measure and is used to show the
amount of our net worth on a per-common share basis. Adjusted book value per
common share is derived by dividing total AIG common shareholders' equity,
excluding AOCI adjusted for the cumulative unrealized gains and losses related
to Fortitude Re's Funds Withheld Assets and DTA (Adjusted Common Shareholders'
Equity), by total common shares outstanding.

Casualty insurance Insurance that is primarily associated with the losses caused
by injuries to third persons, i.e., not the insured, and the legal liability
imposed on the insured as a result.

Combined ratio Sum of the loss ratio and the acquisition and general operating expense ratios.

CSA Credit Support Annex A legal document generally associated with an ISDA Master Agreement that provides for collateral postings which could vary depending on ratings and threshold levels.



Credit Valuation Adjustment (CVA)/Non-Performance Risk Adjustment (NPA) The
CVA/NPA adjusts the valuation of derivatives to account for nonperformance risk
of our counterparty with respect to all net derivative assets positions. Also,
the CVA/NPA reflects the fair value movement in AIGFP's asset portfolio that is
attributable to credit movements only, without the impact of other market
factors such as interest rates and foreign exchange rates. Finally, the CVA/NPA
also accounts for our own credit risk in the fair value measurement of all
derivative net liability positions and liabilities where AIG has elected the
fair value option, when appropriate.

DAC Deferred Policy Acquisition Costs Deferred costs that are incremental and
directly related to the successful acquisition of new business or renewal of
existing business.

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                                                                        Glossary



DAC Related to Unrealized Appreciation (Depreciation) of Investments An
adjustment to DAC and Reserves for investment-oriented products, equal to the
change in DAC and unearned revenue amortization that would have been recorded if
fixed maturity securities available for sale and also, prior to 2018, equity
securities at fair value had been sold at their stated aggregate fair value and
the proceeds reinvested at current yields. An adjustment to benefit reserves for
investment-oriented products is also recognized to reflect the application of
the benefit ratio to the accumulated assessments that would have been recorded
if fixed maturity securities available for sale and also, prior to 2018, equity
securities at fair value had been sold at their stated aggregate fair value and
the proceeds reinvested at current yields (collectively referred to as shadow
Investment-Oriented Adjustments).

For long-duration traditional products, significant unrealized appreciation of
investments in a sustained low interest rate environment may cause additional
future policy benefit liabilities to be recorded (shadow loss reserves).

Deferred Gain on Retroactive Reinsurance Retroactive reinsurance is a
reinsurance contract in which an assuming entity agrees to reimburse a ceding
entity for liabilities incurred as a result of past insurable events. If the
amount of premium paid by the ceding reinsurer is less than the related ceded
loss reserves, the resulting gain is deferred and amortized over the settlement
period of the reserves. Any related development on the ceded loss reserves
recoverable under the contract would increase the deferred gain if unfavorable,
or decrease the deferred gain if favorable.

Expense ratio Sum of acquisition expenses and general operating expenses, divided by net premiums earned.



General operating expense ratio General operating expenses divided by net
premiums earned. General operating expenses are those costs that are generally
attributed to the support infrastructure of the organization and include but are
not limited to personnel costs, projects and bad debt expenses. General
operating expenses exclude losses and loss adjustment expenses incurred,
acquisition expenses, and investment expenses.

GIC/GIA Guaranteed Investment Contract/Guaranteed Investment Agreement A contract whereby the seller provides a guaranteed repayment of principal and a fixed or floating interest rate for a predetermined period of time.

IBNR Incurred But Not Reported Estimates of claims that have been incurred but not reported to us.



ISDA Master Agreement An agreement between two counterparties, which may have
multiple derivative transactions with each other governed by such agreement,
that generally provides for the net settlement of all or a specified group of
these derivative transactions, as well as pledged collateral, through a single
payment, in a single currency, in the event of a default on, or affecting any,
one derivative transaction or a termination event affecting all, or a specified
group of, derivative transactions.

LAE Loss Adjustment Expenses The expenses directly attributed to settling and paying claims of insureds and include, but are not limited to, legal fees, adjuster's fees and the portion of general expenses allocated to claim settlement costs.

Loan-to-Value Ratio Principal amount of loan amount divided by appraised value of collateral securing the loan.

Loss Ratio Losses and loss adjustment expenses incurred divided by net premiums earned.



Loss reserve development The increase or decrease in incurred losses and loss
adjustment expenses related to prior years as a result of the re-estimation of
loss reserves at successive valuation dates for a given group of claims.

Loss reserves Liability for unpaid losses and loss adjustment expenses. The
estimated ultimate cost of settling claims relating to insured events that have
occurred on or before the balance sheet date, whether or not reported to the
insurer at that date.

Master netting agreement An agreement between two counterparties who have multiple derivative contracts with each other that provides for the net settlement of all contracts covered by such agreement, as well as pledged collateral, through a single payment, in a single currency, in the event of default on or upon termination of any one such contract.



Natural catastrophe losses are generally weather or seismic events having a net
impact on AIG in excess of $10 million each and man-made catastrophe losses,
such as terrorism and civil disorders that exceed the $10 million threshold.

Net premiums written represent the sales of an insurer, adjusted for reinsurance
premiums assumed and ceded, during a given period. Net premiums earned are the
revenue of an insurer for covering risk during a given period. Net premiums
written are a measure of performance for a sales period, while net premiums
earned are a measure of performance for a coverage period.

Noncontrolling interests The portion of equity ownership in a consolidated subsidiary not attributable to the controlling parent company.



Policy fees An amount added to a policy premium, or deducted from a policy cash
value or contract holder account, to reflect the cost of issuing a policy,
establishing the required records, sending premium notices and other related
expenses.

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                                                                        Glossary



Pool A reinsurance arrangement whereby all of the underwriting results of the
pool members are combined and then shared by each member in accordance with its
pool participation percentage.

Premiums and deposits - Life and Retirement includes direct and assumed amounts
received and earned on traditional life insurance policies, group benefit
policies and life-contingent payout annuities, as well as deposits received on
universal life, investment-type annuity contracts, FHLB funding agreements and
mutual funds.

Prior year development See Loss reserve development.

RBC Risk-Based Capital A formula designed to measure the adequacy of an insurer's statutory surplus compared to the risks inherent in its business.



Reinstatement premiums Additional premiums payable to reinsurers or receivable
from insurers to restore coverage limits that have been reduced or exhausted as
a result of reinsured losses under certain excess of loss reinsurance contracts.

Reinsurance The practice whereby one insurer, the reinsurer, in consideration of
a premium paid to that insurer, agrees to indemnify another insurer, the ceding
company, for part or all of the liability of the ceding company under one or
more policies or contracts of insurance which it has issued.

Retroactive Reinsurance See Deferred Gain on Retroactive Reinsurance.



Return on common equity - Adjusted after-tax income excluding AOCI adjusted for
the cumulative unrealized gains and losses related to Fortitude Re's Funds
Withheld Assets and DTA (Adjusted return on common equity) is a non-GAAP measure
and is used to show the rate of return on common shareholders' equity. Adjusted
return on common equity is derived by dividing actual or annualized adjusted
after-tax income attributable to AIG common shareholders by average Adjusted
Common Shareholders' Equity.

Return premium represents amounts given back to the insured in the case of a cancellation, an adjustment to the rate or an overpayment of an advance premium.



SIA Sales Inducement Asset Represents enhanced crediting rates or bonus payments
to contract holders on certain annuity and investment contract products that
meet the criteria to be deferred and amortized over the life of the contract.

Solvency II Legislation in the European Union which reforms the insurance industry's solvency framework, including minimum capital and solvency requirements, governance requirements, risk management and public reporting standards. The Solvency II Directive (2009/138/EEC) was adopted on November 25, 2009 and became effective on January 1, 2016.

Subrogation The amount of recovery for claims we have paid our policyholders, generally from a negligent third party or such party's insurer.



Surrender charge A charge levied against an investor for the early withdrawal of
funds from a life insurance or annuity contract, or for the cancellation of the
agreement.

Surrender rate represents annualized surrenders and withdrawals as a percentage of average reserves and Group Retirement mutual fund assets under administration.



Unearned premium reserve Liabilities established by insurers and reinsurers to
reflect unearned premiums, which are usually refundable to policyholders if an
insurance or reinsurance contract is canceled prior to expiration of the
contract term.

VOBA Value of Business Acquired Present value of projected future gross profits from in-force policies of acquired businesses.

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                                                                        Acronyms



Acronyms

A&H Accident and Health Insurance GMWB Guaranteed Minimum Withdrawal


                                         Benefits
ABS Asset-Backed Securities              ISDA International Swaps and
                                         Derivatives Association, Inc.
APTI Adjusted pre-tax income             Moody's Moody's Investors' Service Inc.
AUM Assets Under Management              NAIC National Association of Insurance
                                         Commissioners

CDO Collateralized Debt Obligations NM Not Meaningful CDS Credit Default Swap

                  OTC Over-the-Counter

CMA Capital Maintenance Agreement OTTI Other-Than-Temporary Impairment CMBS Commercial Mortgage-Backed RMBS Residential Mortgage-Backed Securities

                               Securities
EGPs Estimated gross profits             S&P Standard & Poor's Financial
                                         Services LLC
FASB Financial Accounting Standards      SEC Securities and Exchange Commission
Board
FRBNY Federal Reserve Bank of New York   URR Unearned revenue reserve
GAAP Accounting principles generally     VIE Variable Interest Entity
accepted in the United States of America
GMDB Guaranteed Minimum Death Benefits




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            ITEM 7A | Quantitative and Qualitative Disclosures about Market Risk


ITEM 7A | Quantitative and Qualitative Disclosures about Market Risk

The information required by this item is set forth in the Enterprise Risk Management section of Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations and is incorporated herein by reference.

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Part II

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