The following discussion should be read in conjunction with our interim
Condensed Consolidated Financial Statements and the related notes and other
financial information appearing elsewhere in this report as well as Management's
Discussion and Analysis of Financial Condition and Results of Operations
included in our 2019 Form 10-K and this Quarterly Report on Form 10-Q for the
quarter ended March 31, 2020.
Business Summary
ARC Document Solutions, Inc. ("ARC Document Solutions," "ARC," "we," "us," or
"our") is a leading document solutions provider to design, engineering,
construction, and facilities management professionals, while also providing
document solutions to businesses of all types.
Our customers need us to manage the scale, complexity and workflow of their
documents. We help them reduce their costs and increase their efficiency by
improving their access and control over documents, and we offer a wide variety
of ways to access, distribute, collaborate on, and store documents.
Each of our service offerings is enabled through a suite of supporting
proprietary technology and a wide variety of value-added

                                       17
--------------------------------------------------------------------------------

services. We have categorized our service and product offerings to report distinct sales recognized from:



Construction Document and Information Management (CDIM), which consists of
professional services and software services to manage and distribute documents
and information primarily related to construction projects. CDIM sales include
software services such as SKYSITE®, our cloud-based project communication
application, as well as providing document and information management services
that are often technology-enabled. The bulk of our current revenue from CDIM
comes from large-format and small-format printing services we provide in both
black and white and in color.
The sale of services addresses a variety of customer needs including the
provision of project communication tools, project information management,
building information modeling, digital document distribution services, printing
services, and others.
Managed Print Services (MPS), consists of placement, management, and
optimization of print and imaging equipment in our customers' offices, job
sites, and other facilities. MPS relieves our customers of the burden of owning
and managing print devices and print networks, and shifts their costs to a
"per-use" basis. MPS is supported by our proprietary technology, Abacus®, which
allows our customers to capture, control, manage, print, and account for their
documents. MPS revenue is derived from two sources: 1) an engagement with the
customer to place primarily large-format equipment, that we own or lease, at a
construction site or in our customers' offices, and 2) an arrangement by which
our customers outsource their printing function to us, including all office
printing, copying, and reprographics printing. In both cases this is recurring,
contracted revenue in which we are paid a single cost per unit of material used,
often referred to as a "click charge." MPS sales are driven by the ongoing print
needs of our customers at their facilities.
Archiving and Information Management (AIM), combines software and professional
services to facilitate the capture, management, access and retrieval of
documents and information that have been produced in the past. AIM includes our
SKYSITE software to organize, search and retrieve documents, as well as the
provision of services that include the capture and conversion of hardcopy and
electronic documents, and their cloud-based storage and maintenance. AIM sales
are driven by the need to leverage past legacy information and documents for
present or future use, facilitate cost savings and efficiency improvements over
current hardcopy and digital storage methods, as well as comply with regulatory
and records retention requirements.
Equipment and Supplies, which consists of reselling printing, imaging, and
related equipment to customers primarily in architectural, engineering and
construction firms.
We have expanded our business beyond the services we traditionally provided to
the architectural, engineering, construction, and building owner/operator
(AEC/O) industry in the past and are currently focused on growing MPS, AIM and
CDIM, as we believe the mix of services demanded by the AEC/O industry continues
to shift toward document management at customer locations and in the cloud, and
away from its historical emphasis on large-format construction drawings produced
"offsite" in our service centers.
We deliver our services via the cloud, through a nationwide network of service
centers, regionally-based technical specialists, locally-based sales executives,
and a national/regional sales force known as Global Solutions.
Based on our analysis of our operating results, we estimate that sales to the
AEC/O industry accounted for approximately 75% of our net sales for the three
months ended March 31, 2020, with the remaining 25% consisting of sales to
businesses outside of the AEC/O industry.
Costs and Expenses
Our cost of sales consists primarily of materials (paper, toner, and other
consumables), labor, and "indirect costs" which consist primarily of equipment
expenses related to our MPS contracts and our service center facilities.
Facilities and equipment expenses include maintenance, repairs, rents,
insurance, and depreciation. Paper is the largest component of our material
cost; however, paper pricing typically does not significantly affect our
operating margins due, in part, to our efforts to pass increased costs on to our
customers. We closely monitor material cost as a percentage of net sales to
measure volume and waste. We also track labor utilization, or net sales per
employee, to measure productivity and determine staffing levels.
We maintain low levels of inventory. Historically, our capital expenditure
requirements have varied due to the cost and availability of finance lease lines
of credit. Our relationships with credit providers have provided attractive
lease rates over the recent years, and as a result, we chose to lease rather
than purchase equipment in a significant portion of our engagements.
Research and development costs consist mainly of the salaries, leased building
space, and computer equipment that comprises our data storage and development
centers in San Ramon, California and Kolkata, India. Such costs are primarily
recorded to cost of

                                       18
--------------------------------------------------------------------------------

sales.


COVID-19 Pandemic
The global spread of the novel coronavirus (COVID-19) in recent months has
negatively impacted the global economy, disrupted global supply chains and
created significant volatility and disruption of financial markets. The impact
of this pandemic has created significant uncertainty in the global economy and
has affected our business, employees, suppliers, and customers. Despite a strong
start to the year, the decline in demand for our products and services during
March 2020, which we believe was a result of the COVID-19 pandemic, negatively
impacted our sales and profitability for the first quarter of 2020. We also
expect an adverse impact on our sales and profitability in future periods. These
impacts are expected to be material. However, the duration of these trends and
the magnitude of such impacts cannot be precisely estimated at this time, as
they are affected by a number of factors, many of which are outside management's
control, including those presented in Item 1A. Risk Factors of this Quarterly
Report. Although subject to unforeseen changes that may arise as the COVID-19
pandemic continues to unfold, we currently expect the second quarter of 2020 to
be our most significantly impacted quarter, with a current belief for sequential
improvement during the second half of 2020.
Sustained adverse impacts to us, as well as to certain of our suppliers, dealers
or customers may also affect our future valuation of certain assets and
therefore may increase the likelihood of an impairment charge, write-off, or
reserve associated with such assets, including goodwill, intangible assets,
property and equipment, inventories, accounts receivable, tax assets, and other
assets.
We took proactive actions early on to protect the health of our employees and
their families, including curtailing business travel and encouraging
videoconferencing whenever possible. In addition, as the COVID-19 pandemic
worsened throughout March and into April 2020, we required personnel to work
remotely to the extent possible and we restricted access to our sites to
personnel who are required to perform critical business continuity activities.
While we believe we have taken appropriate measures to mitigate the impacts of
the COVID-19 pandemic, as the situation evolves into what could be a more
prolonged pandemic, we will continue to analyze additional mitigation measures
that may be needed to preserve the health and safety of our workforce and our
customers and the ongoing continuity of our business operations. Those measures
might include temporarily suspending select service centers, modifying
workspaces, continuing social distancing policies, implementing new personal
protective equipment or health screening policies at our facilities, or such
other industry best practices needed to continue to maintain a healthy and safe
environment for our employees amidst the COVID-19 pandemic.
Given the economic uncertainty as a result of the COVID-19 pandemic, we have
taken actions to improve our current liquidity position, including drawing on
our revolving credit facility within the first quarter of 2020, reducing working
capital, suspending share repurchases and future dividend payouts, postponing
capital expenditures, reducing operating costs, initiating workforce reductions
and salary reductions, and substantially reducing discretionary spending.
We are the largest document services provider to industries that build and
maintain our country's infrastructure and thus were considered an essential
business and permitted to remain open in most markets during the first quarter
of 2020. We also serve the housing, healthcare, and technology industries, and
we were able to keep almost all of our 170 service centers open, be it at
reduced volumes, in order to fulfill our customers' needs. However, there is
significant uncertainty around the breadth and duration of our business
disruptions related to the COVID-19 pandemic, as well as its impact on the U.S.
economy, the ongoing business operations of our clients or our results of
operations and financial condition. While our management team is actively
monitoring the impacts of the COVID-19 pandemic and may take further actions
altering our business operations that we determine are in the best interests of
our employees and clients or as required by federal, state, or local
authorities, the full impact of the COVID-19 pandemic on our results of
operations, financial condition, or liquidity for the remainder of fiscal year
2020 and beyond cannot be estimated at this point. The following discussions are
subject to the future effects of the COVID-19 pandemic on our ongoing business
operations.


                                       19

--------------------------------------------------------------------------------

Results of Operations



                                                    Three Months Ended March 31,      Increase (decrease)
(In millions, except percentages)                        2020(2)          2019          $              %
CDIM                                                $          49.2     $ 50.8     $    (1.6 )       (3.2 )%
MPS                                                            27.3       30.9          (3.6 )      (11.6 )%
AIM                                                             3.6        3.3           0.3         10.4  %
Equipment and supplies sales                                    8.4       12.1          (3.8 )      (31.2 )%
Total net sales                                     $          88.4     $ 97.1     $    (8.7 )       (9.0 )%

Gross profit                                        $          27.6     $ 30.7     $    (3.1 )      (10.0 )%
Selling, general and administrative expenses        $          24.3     $ 27.6     $    (3.3 )      (11.9 )%
Amortization of intangible assets                   $           0.6     $  0.9     $    (0.3 )      (33.3 )%
Interest expense, net                               $           1.1     $  1.4     $    (0.3 )      (22.4 )%
Income tax provision                                $           1.1     $  0.3     $     0.8        289.8  %
Net income attributable to ARC                      $           0.7     $  0.6     $     0.1         15.4  %
Non-GAAP (1)
Adjusted net income attributable to ARC (1)         $           1.2     $  0.6     $     0.6         91.3  %
EBITDA (1)                                          $          10.9     $ 10.6     $     0.3          2.6  %
Adjusted EBITDA (1)                                 $          11.4     $ 11.2     $     0.2          1.6  %


(1) See "Non-GAAP Financial Measures" on pg. 22 for additional information.

(2) Column does not foot due to rounding.





The following table provides information on the percentages of certain items of
selected financial data as a percentage of net sales for the periods indicated:

                                                    As Percentage of Net Sales
                                                   Three Months Ended March 31,
                                                    2020 (1)          2019 (1)
Net Sales                                              100.0 %           100.0 %
Cost of sales                                           68.8              68.4
Gross profit                                            31.2              31.6
Selling, general and administrative expenses            27.5              

28.5


Amortization of intangible assets                        0.7               0.9
Income from operations                                   3.0               2.2
Interest expense, net                                    1.3               1.5
Income before income tax provision                       1.8               0.8
Income tax provision                                     1.3               0.3
Net income                                               0.5               0.5
Loss attributable to the noncontrolling interest         0.2               

0.1


Net income attributable to ARC                           0.8 %             0.6 %
Non-GAAP (2)
EBITDA (2)                                              12.3 %            10.9 %
Adjusted EBITDA (2)                                     12.9 %            11.6 %


(1) Column does not foot due to rounding.

(2) See "Non-GAAP Financial Measures" on pg. 22 for additional information.


                                       20
--------------------------------------------------------------------------------


Three Months Ended March 31, 2020 Compared to Three Months Ended March 31, 2019
Net Sales
Net sales for the three months ended March 31, 2020 decreased 9.0% compared to
the same period in 2019 due to the negative impact of the COVID-19 pandemic on
revenues from all of our service offerings, with the exception of AIM revenues.
The material decline in our net sales began in March, 2020 when stay-at-home
orders were put in place by several states in the U.S. following the World
Health Organization's declaration of COVID-19 a pandemic. The first such
shelter-at-home order in the U.S. was declared in California, which drives
approximately 34% of our total revenue.
CDIM. Year-over-year sales of CDIM services decreased $1.6 million, or 3.2%, for
the three months ended March 31, 2020 due to the COVID-19 pandemic. CDIM
services represented 56% of total net sales for the three months ended March 31,
2020, compared to 52% for the three months ended March 31, 2019.
MPS. Year-over-year sales of MPS services for the three months ended March 31,
2020 decreased $3.6 million, or 11.6%. The decline in MPS sales was driven
primarily by office employees in the U.S. and Canada who followed directives to
shelter-at-home, significantly reducing the volume of printing done in their
offices. MPS engagements on construction job sites continued to operate, and
many customers have required minimums that remain in effect to offset some of
our equipment costs. Our MPS offering delivers value to our customers by
optimizing their print infrastructure primarily during the first year after
joining us as a customer. MPS sales represented approximately 31% of total net
sales for the three months ended March 31, 2020, compared to 32% for the three
months ended March 31, 2019.
The number of MPS locations has grown to approximately 10,950 as of March 31,
2020, representing a net increase of approximately 370 locations compared to
March 31, 2019. While MPS is subject to temporary performance fluctuations based
on the loss or acquisition of large clients, we believe there is an opportunity
for MPS sales growth in the future after the pandemic due to the value that we
bring to our customers and the desire to reduce printing costs in the AEC/O
industry.
AIM. Year-over-year sales of AIM services increased $0.3 million, or 10.4%, for
the three months ended March 31, 2020. The increase in sales of our AIM services
for the three months ended March 31, 2020 was primarily driven by sales of
solutions for building owners and facilities managers. We are driving an
expansion of our addressable market for AIM services by targeting building
owners and facilities managers that require on-demand access to their legacy
documents to operate their assets efficiently. As noted by an increase in sales
of AIM services in the first quarter of 2020, sales in AIM services can
fluctuate based on the level of scanning opportunities during the quarter.
However, with our expanded addressable market and desire to get digital access
to documents especially during the pandemic we believe our AIM services will
grow over time.
Equipment and Supplies Sales. Year-over-year sales of Equipment and Supplies
decreased $3.8 million, or 31.2%, for the three months ended March 31, 2020. The
decline in Equipment and Supplies sales was primarily driven by the COVID-19
slowdown in China which decreased sales from UNIS Document Solutions Co. Ltd
("UDS"), our Chinese joint venture. Equipment and Supplies sales at UDS were
$3.4 million for the three months ended March 31, 2020, compared to $6.9 million
for the three months ended March 31, 2019. Traditionally, our customers in China
have exhibited a preference for owning print and imaging related equipment as
opposed to using equipment through onsite services arrangements, although recent
changes in the market may be indicative of a shift in procurement practices.
Equipment and Supplies sales continued to decline in the U.S. for the three
months ended March 31, 2020. We do not anticipate growth in Equipment and
Supplies sales as we continue to place more focus on growing MPS sales and
converting sales contracts to MPS agreements.
Gross Profit
During the three months ended March 31, 2020, gross profit and gross margin
decreased to $27.6 million, and 31.2% compared to $30.7 million and 31.6%,
during the same period in 2019, on a sales decline of $8.7 million.
Despite the significant drop in net sales due to the COVID-19 pandemic, gross
margin decreased by 0.4%, essentially remaining flat for the three months ended
March 31, 2020. Gross margins were aided by the drop of $3.5 million in low
margin Equipment and Supplies sales from UDS, and cost saving activities in
connection with the restructuring plan we initiated in the third quarter of 2019
as well as cost savings initiated in response to the current COVID-19 pandemic.
Selling, General and Administrative Expenses
Selling, general and administrative expenses decreased $3.3 million, or 11.9%,
for the three months ended March 31, 2020, compared to the same period in 2019.
The reduction was due to cost saving activities in connection with the
restructuring plan we initiated in the third quarter of 2019 as well as cost
savings initiated in response to the current COVID-19 pandemic, which included
head count reductions, suspension of all travel, reduced consulting expenses,
reduced bonuses and commissions, as well as the elimination of any discretionary
spending.

                                       21
--------------------------------------------------------------------------------


Amortization of Intangibles
Amortization of intangibles of $0.6 million for the three months ended March 31,
2020 decreased $0.3 million compared to the same periods in 2019 due to the
completed amortization of certain customer relationship intangibles related to
historical acquisitions.
Interest Expense, Net
Net interest expense of $1.1 million for the three months ended March 31, 2020,
decreased compared to the same period in 2019 due to the pay down of our
long-term debt.
Income Taxes

We recorded an income tax provision of $1.1 million in relation to pretax income
of $1.6 million for the three months ended March 31, 2020, which resulted in an
effective income tax rate of 70.6%. The increase in our effective income tax
rate for the three months ended March 31, 2020 was primarily due to shortfalls
in certain stock-based compensation, valuation allowances against certain
deferred tax assets, non-deductible expenses and the financial impact from the
COVID-19 pandemic. Excluding the impact of the change in valuation allowances,
certain nondeductible stock-based compensation, and other discrete tax items,
our effective income tax rate would have been 33.4% for the three months ended
March 31, 2020.

By comparison, we recorded an income tax provision of $0.3 million in relation
to pretax income of $0.7 million for the three months ended March 31, 2019,
which resulted in an effective income tax rate of 38.8%. Excluding the impact of
valuation allowances, certain nondeductible stock-based compensation, and other
discrete tax items, our effective income tax rate would have been 31.1% for the
three months ended March 31, 2019.

We have a $2.5 million valuation allowance against certain deferred tax assets
as of March 31, 2020.
Noncontrolling Interest
Net loss attributable to noncontrolling interest represents 35% of the income of
UDS and its subsidiaries, which together comprise our Chinese joint venture
operations.
Net Income Attributable to ARC
Net income attributable to ARC increased to $0.7 million during the three months
ended March 31, 2020. The increase in net income attributable to ARC compared to
the prior year period was driven by a decline in selling, general and
administrative expenses, which more than offset the decline in gross profit.
EBITDA
EBITDA margin increased to 12.3% for the three months ended March 31, 2020, from
10.9% for the same period in 2019. Excluding the effect of stock-based
compensation, adjusted EBITDA margin increased to 12.9% during the three months
ended March 31, 2020, as compared to 11.6% for the same period in 2019. The
increase in adjusted EBITDA margin for the three months ended March 31, 2020 was
primarily due to the significant decline in Selling, General and Administrative
expenses.
Impact of Inflation
We do not believe inflation has had a significant effect on our operations.
Price increases for raw materials, such as paper and fuel charges, typically
have been, and we expect will continue to be, passed on to customers in the
ordinary course of business.
Non-GAAP Financial Measures
EBITDA and related ratios presented in this report are supplemental measures of
our performance that are not required by or presented in accordance with
accounting principles generally accepted in the United States of America
("GAAP"). These measures are not measurements of our financial performance under
GAAP and should not be considered as alternatives to net income, income from
operations, or any other performance measures derived in accordance with GAAP or
as an alternative to cash flows from operating, investing or financing
activities as a measure of our liquidity.
EBITDA represents net income before interest, taxes, depreciation and
amortization. EBITDA margin is a non-GAAP measure calculated by dividing EBITDA
by net sales.
We have presented EBITDA and related ratios because we consider them important
supplemental measures of our performance

                                       22
--------------------------------------------------------------------------------


and liquidity. We believe investors may also find these measures meaningful,
given how our management makes use of them. The following is a discussion of our
use of these measures.
We use EBITDA to measure and compare the performance of our operating segments.
Our operating segments' financial performance includes all of the operating
activities except debt and taxation which are managed at the corporate level for
U.S. operating segments. We use EBITDA to compare the performance of our
operating segments and to measure performance for determining consolidated-level
compensation. In addition, we use EBITDA to evaluate potential acquisitions and
potential capital expenditures.
EBITDA and related ratios have limitations as analytical tools, and should not
be considered in isolation, or as a substitute for analysis of our results as
reported under GAAP. Some of these limitations are as follows:
•     They do not reflect our cash expenditures, or future requirements for
      capital expenditures and contractual commitments;

• They do not reflect changes in, or cash requirements for, our working


      capital needs;


•     They do not reflect the significant interest expense, or the cash
      requirements necessary, to service interest or principal payments on our
      debt;

• Although depreciation and amortization are non-cash charges, the assets


      being depreciated and amortized will often have to be replaced in the
      future, and EBITDA does not reflect any cash requirements for such
      replacements; and

• Other companies, including companies in our industry, may calculate these

measures differently than we do, limiting their usefulness as comparative

measures.




Because of these limitations, EBITDA and related ratios should not be considered
as measures of discretionary cash available to us to invest in business growth
or to reduce our indebtedness. We compensate for these limitations by relying
primarily on our GAAP results and using EBITDA and related ratios only as
supplements.
Our presentation of adjusted net income and adjusted EBITDA over certain periods
is an attempt to provide meaningful comparisons to our historical performance
for our existing and future investors. The unprecedented changes in our end
markets over the past several years have required us to take measures that are
unique in our history and specific to individual circumstances. Comparisons
inclusive of these actions make normal financial and other performance patterns
difficult to discern under a strict GAAP presentation. Each non-GAAP
presentation, however, is explained in detail in the reconciliation tables
below.
Specifically, we have presented adjusted net income attributable to ARC and
adjusted earnings per share attributable to ARC shareholders for the three
months ended March 31, 2020 and 2019 to reflect the valuation allowances related
to certain deferred tax assets and other discrete tax items. This presentation
facilitates a meaningful comparison of our operating results for the three
months ended March 31, 2020 and 2019. We believe these charges were the result
of items which are not indicative of our actual operating performance.
We have presented adjusted EBITDA for the three months ended March 31, 2020 and
2019 to exclude stock-based compensation expense. The adjustment to exclude
stock-based compensation expense to EBITDA is consistent with the definition of
adjusted EBITDA in our Credit Agreement; therefore, we believe this information
is useful to investors in assessing our financial performance.
The following is a reconciliation of cash flows provided by operating activities
to EBITDA:

                                                              Three Months Ended
                                                                   March 31,
(In thousands)                                                 2020          2019
Cash flows provided by operating activities                $    2,774     $ 

2,665


Changes in operating assets and liabilities                     7,501       

7,102


Non-cash expenses, including depreciation and amortization     (9,813 )     (9,320 )
Income tax provision                                            1,107          284
Interest expense, net                                           1,109        1,430
Loss attributable to the noncontrolling interest                  221          145
Depreciation and amortization                                   8,004        8,318
EBITDA                                                     $   10,903     $ 10,624



                                       23

--------------------------------------------------------------------------------

The following is a reconciliation of net income attributable to ARC Document Solutions, Inc. to EBITDA and adjusted EBITDA:


                                                            Three Months Ended
                                                                  March 31,
(In thousands)                                                2020           2019
Net income attributable to ARC Document Solutions, Inc. $       683        $    592
Interest expense, net                                         1,109           1,430
Income tax provision                                          1,107             284
Depreciation and amortization                                 8,004           8,318
EBITDA                                                       10,903          10,624
Stock-based compensation                                        504             608
Adjusted EBITDA                                         $    11,407        $ 11,232

The following is a reconciliation of net income margin attributable to ARC Document Solutions, Inc. to EBITDA margin and adjusted EBITDA margin:



                                                                  Three Months Ended
                                                                       March 31,
                                                                 2020(1)       2019(1)

Net income margin attributable to ARC Document Solutions, Inc. 0.8 %


      0.6 %
Interest expense, net                                               1.3           1.5
Income tax provision                                                1.3           0.3
Depreciation and amortization                                       9.1           8.6
EBITDA margin                                                      12.3          10.9
Stock-based compensation                                            0.6           0.6
Adjusted EBITDA margin                                             12.9 %        11.6 %


(1) Column does not foot due to rounding.


                                       24
--------------------------------------------------------------------------------


The following is a reconciliation of net income attributable to ARC Document
Solutions, Inc. to adjusted net income attributable to ARC Document Solutions,
Inc.:
                                                                    Three Months Ended
                                                                         March 31,
(In thousands, except per share amounts)                            2020    

2019

Net income attributable to ARC Document Solutions, Inc. $ 683

$     592
Deferred tax valuation allowance and other discrete tax items           499            26

Adjusted net income attributable to ARC Document Solutions, Inc.

$     1,182

$ 618

Actual:


Earnings per share attributable to ARC Document Solutions, Inc.
shareholders:
Basic                                                           $      0.02     $    0.01
Diluted                                                         $      0.02     $    0.01
Weighted average common shares outstanding:
Basic                                                                43,676        45,118
Diluted                                                              43,811        45,355
Adjusted:
Earnings per share attributable to ARC Document Solutions, Inc.
shareholders:
Basic                                                           $      0.03     $    0.01
Diluted                                                         $      0.03     $    0.01
Weighted average common shares outstanding:
Basic                                                                43,676        45,118
Diluted                                                              43,811        45,355



Liquidity and Capital Resources
Our principal sources of cash have been cash flows from operations and
borrowings under our debt and lease agreements. Our recent historical uses of
cash have been for ongoing operations, payment of principal and interest on
outstanding debt obligations, capital expenditures and stock repurchases.
Total cash and cash equivalents as of March 31, 2020, was $38.2 million. Of this
amount, $15.0 million was held in foreign countries, with $13.1 million held in
China. Repatriation of some of our cash and cash equivalents in foreign
countries could be subject to delay for local country approvals and could have
potential adverse tax consequences. As a result of holding cash and cash
equivalents outside of the U.S., our financial flexibility may be reduced.
Supplemental information pertaining to our historical sources and uses of cash
is presented as follows and should be read in conjunction with our interim
Condensed Consolidated Statements of Cash Flows and notes thereto included
elsewhere in this report.

                                                           Three Months Ended
                                                                March 31,
(In thousands)                                              2020          2019
Net cash provided by operating activities               $    2,774     $  

2,665


Net cash used in investing activities                   $   (1,048 )   $ 

(3,030 ) Net cash provided by (used in) financing activities $ 7,543 $ (9,644 )







                                       25

--------------------------------------------------------------------------------


Operating Activities
Cash flows from operations are primarily driven by sales and net profit
generated from these sales, excluding non-cash charges.
The slight increase in cash flows from operations during the three months ended
March 31, 2020 compared to the same period in 2019 resulted from an increase in
net income and improved management of operating assets and liabilities. Days
sales outstanding ("DSO") was 54 days as of March 31, 2020 and 56 days as of
March 31, 2019. We are closely managing cash collections which have remained
consistent since the outbreak of the COVID-19 pandemic.
Investing Activities
Net cash used in investing activities was primarily related to capital
expenditures. We incurred capital expenditures totaling $1.1 million and $3.2
million for the three months ended March 31, 2020 and 2019, respectively. The
change in capital expenditures is driven primarily by the timing of equipment
purchases, and whether such equipment is leased or purchased with available
cash.
Financing Activities
Net cash of $7.5 million provided by financing activities during the three
months ended March 31, 2020 primarily relates to a net borrowing of $15.0
million under our revolving credit facility, partially offset by payments on
finance leases and share repurchases.
Our cash position, working capital, and debt obligations as of March 31, 2020
and December 31, 2019 are shown below and should be read in conjunction with our
interim Condensed Consolidated Balance Sheets and notes thereto contained
elsewhere in this report.

(In thousands)                             March 31, 2020      December 31, 2019
Cash and cash equivalents                 $         38,210    $            29,425
Working capital                           $         35,782    $            20,008

Borrowings from revolving credit facility $         75,000    $            60,000
Other debt obligations                              46,715                 46,157
Total debt obligations                    $        121,715    $           106,157



We have taken a conservative and cautious approach to the current COVID-19
pandemic with respect to our cash management practices. To that end, we drew
down $15 million from our revolving credit facility which we have not used, nor
do we plan to use it, in the near term. This drove our $15.8 million increase in
working capital from year-end. To manage our working capital, we chiefly focus
on our DSO and monitor the aging of our accounts receivable, as receivables are
the most significant element of our working capital.
We believe that our current cash and cash equivalents balance of $38.2 million,
availability under our revolving credit facility, availability under our
equipment lease lines, and cash flows provided by operations should be
sufficient to cover the next twelve months working capital needs, leasing
requirements consisting of scheduled principal and interest payments, and
planned capital expenditures, to the extent such items are known or are
reasonably determinable based on current business and market conditions.
However, as the impact of the COVID-19 pandemic on the economy and our
operations evolves, we will continue to assess our liquidity needs. The COVID-19
pandemic has negatively impacted the global economy, disrupted global supply
chains and created significant volatility and disruption of financial markets.
An extended period of global supply chain and economic disruption could
materially affect our business, results of operations, ability to meet debt
covenants, access to sources of liquidity and financial condition. Given the
economic uncertainty as a result of the COVID-19 pandemic, we have taken actions
to improve our current liquidity position, including drawing on our revolving
credit facility within the first quarter of 2020, reducing working capital,
suspending share repurchases and future dividend payouts, postponing capital
expenditures, reducing operating costs, initiating workforce reductions and
salary reductions, and substantially reducing discretionary spending.
Additionally, we are actively working with lessors to defer equipment lease
payments and working with landlords to defer facility rent payments. We
currently believe the ultimate outcome of such deferment negotiations may be
significant. We have already seen the preliminary benefits of these action plans
as evidenced by the increase of our U.S. cash balance as of May 1, 2020, by more
than $10 million since March 31, 2020. See "Debt Obligations" section for
further information related to our revolving credit facility.
We generate the majority of our revenue from sales of services and products to
the AEC/O industry. As a result, our operating results and financial condition
can be significantly affected by economic factors that influence the AEC/O
industry, including the

                                       26
--------------------------------------------------------------------------------


COVID-19 pandemic which has already reduced non-residential and residential
construction spending. Additionally, a general economic downturn may adversely
affect the ability of our customers and suppliers to obtain financing for
significant operations and purchases, and to perform their obligations under
their agreements with us. We believe that credit constraints in the financial
markets could result in a decrease in, or cancellation of, existing business,
could limit new business, and could negatively affect our ability to collect our
accounts receivable on a timely basis.
We have not been actively seeking growth through acquisition, nor do we intend
to in the near future due to the COVID-19 pandemic.
Debt Obligations

Credit Agreement
On December 17, 2019, we entered into an amendment (the "2019 Amendment") to our
Credit Agreement, dated as of November 20, 2014 ("Credit Agreement") with Wells
Fargo Bank.
The 2019 Amendment increased the maximum aggregate principal amount of Revolving
Loans under the Credit Agreement from $65 million to $80 million. Proceeds of a
portion of the Revolving Loans drawn under the Credit Agreement were used to
fully repay the $49.5 million term loan that was then outstanding under the
Credit Agreement (the "Term Loan").
The 2019 Amendment also modified certain tests we are required to meet in order
to pay dividends, repurchase stock and make other restricted payments. In order
to make such payments which are permitted subject to certain customary
conditions set forth in the Credit Agreement, the amount of all such payments
will be limited to $15 million during any twelve-month period. Per the 2019
Amendment, when calculating the fixed charge coverage ratio we may now exclude
up to $10 million of such restricted payments that would otherwise constitute
fixed charges in any twelve month period.
As of March 31, 2020, our borrowing availability under the Revolving Loan
commitment was $2.8 million, after deducting outstanding letters of credit of
$2.2 million and outstanding Revolving Loans of $75.0 million.
Loans borrowed under the Credit Agreement bear interest, in the case of LIBOR
rate loans, at a per annum rate equal to the applicable LIBOR rate, plus a
margin ranging from 1.25% to 1.75%, based on our Total Leverage Ratio (as
defined in the Credit Agreement). Loans borrowed under the Credit Agreement that
are not LIBOR rate loans bear interest at a per annum rate equal to (i) the
greatest of (A) the Federal Funds Rate plus 0.50%, (B) the one month LIBOR rate
plus 1.00%, per annum, and (C) the rate of interest announced, from time to
time, by Wells Fargo Bank, National Association as its "prime rate," plus (ii) a
margin ranging from 0.25% to 0.75%, based on our Total Leverage Ratio. We pay
certain recurring fees with respect to the Credit Agreement, including
administration fees to the administrative agent.
Subject to certain exceptions, including, in certain circumstances, reinvestment
rights, the loans extended under the Credit Agreement are subject to customary
mandatory prepayment provisions with respect to: the net proceeds from certain
asset sales; the net proceeds from certain issuances or incurrences of debt
(other than debt permitted to be incurred under the terms of the Credit
Agreement); the net proceeds from certain issuances of equity securities; and
net proceeds of certain insurance recoveries and condemnation events.
The Credit Agreement contains customary representations and warranties, subject
to limitations and exceptions, and customary covenants restricting the ability
(subject to various exceptions) of us and our subsidiaries to: incur additional
indebtedness (including guarantee obligations); incur liens; sell certain
property or assets; engage in mergers or other fundamental changes; consummate
acquisitions; make investments; pay dividends, other distributions or repurchase
equity interest of us or our subsidiaries; change the nature of their business;
prepay or amend certain indebtedness; engage in certain transactions with
affiliates; amend our organizational documents; or enter into certain
restrictive agreements. In addition, the Credit Agreement contains financial
covenants which requires us to maintain (i) at all times, a Total Leverage Ratio
in an amount not to exceed 2.75 to 1.00; and (ii) a Fixed Charge Coverage Ratio
(as defined in the Credit Agreement), as of the last day of each fiscal quarter,
an amount not less than 1.15 to 1.00. We were in compliance with our covenants
as of March 31, 2020. After considering a variety of potential effects the
COVID-19 pandemic could have on our consolidated Sales, as well as the actions
we have already taken and other options available to us, we currently believe we
will be in compliance with our covenants for the remainder of the term of the
Credit Agreement. The impact of the pandemic, however, and the speed of economic
recovery in the markets we serve is highly uncertain. If conditions change in
the future and we expect to be out of compliance as a result, we would seek
waivers from the lenders prior to any covenant violation. Any covenant waiver
may lead to increased costs, increased interest rates, additional restrictive
covenants and other available lender protections that would be applicable. There
can be no assurance that we would be able to obtain waivers in a timely manner,
or on acceptable terms at all. If we were not able to obtain waivers or repay
the debt facilities, this would lead

                                       27
--------------------------------------------------------------------------------


to an event of default and potential acceleration of amounts due under all of
our outstanding debt. As a result, the failure to obtain waivers would have a
material adverse effect on us. Refer to Part I, Item 1A. Risk Factors, for more
information.
The Credit Agreement contains customary events of default, including with
respect to: nonpayment of principal, interest, fees or other amounts; failure to
perform or observe covenants; material inaccuracy of a representation or
warranty when made; cross-default to other material indebtedness; bankruptcy,
insolvency and dissolution events; inability to pay debts; monetary judgment
defaults; actual or asserted invalidity or impairment of any definitive loan
documentation, repudiation of guaranties or subordination terms; certain ERISA
related events; or a change of control.

The obligations of our subsidiary that is the borrower under the Credit
Agreement are guaranteed by us and each of our other United States domestic
subsidiaries. The Credit Agreement and any interest rate protection and other
hedging arrangements provided by any lender party to the credit facility or any
affiliate of such a lender are secured on a first priority basis by a perfected
security interest in substantially all of our and each guarantor's assets
(subject to certain exceptions).
Finance Leases
As of March 31, 2020, we had $46.7 million of finance lease obligations
outstanding, with a weighted average interest rate of 4.8% and maturities
between 2019 and 2024. Refer to Note 8, Leasing, as previously disclosed on our
2019 Annual Form 10-K for the schedule on maturities of finance lease
liabilities, as there have been no material changes to report as of March 31,
2020. We expect there will be changes to the timing of these maturities, once we
have finalized agreements with lessors as they relate to the deferment of lease
payments.
Off-Balance Sheet Arrangements
As of March 31, 2020, we did not have any off-balance-sheet arrangements as
defined in Item 303(a)(4)(ii) of Regulation S-K.
Contractual Obligations and Other Commitments
Operating Leases. We have entered into various non-cancelable operating leases
primarily related to facilities, equipment and vehicles used in the ordinary
course of business. Refer to Note 8, Leasing, as previously disclosed on our
2019 Annual Form 10-K for the schedule on maturities of operating lease
liabilities as there were no material changes as of March 31, 2020. We expect
there will be changes to the timing of these lease payments, once we have
finalized agreements with landlords as they relate to the deferment of facility
lease payments.

Legal Proceedings. We are involved in various legal proceedings and other legal
matters from time to time in the normal course of business. We do not believe
that the outcome of any of those matters will have a material effect on our
consolidated financial position, results of operations or cash flows.
Critical Accounting Policies

Critical accounting policies are those accounting policies that we believe are
important to the portrayal of our financial condition and results and require
our most difficult, subjective or complex judgments, often as a result of the
need to make estimates about the effect of matters that are inherently
uncertain. Our 2019 Annual Report on Form 10-K includes a description of certain
critical accounting policies, including those with respect to goodwill, revenue
recognition, and income taxes. There have been no material changes to our
critical accounting policies described in our 2019 Annual Report on Form 10-K.
Goodwill Impairment
In accordance with ASC 350, Intangibles - Goodwill and Other, we assess goodwill
for impairment annually as of September 30, and more frequently if events and
circumstances indicate that goodwill might be impaired.
At March 31, 2020, we determined that there were sufficient indicators to
trigger an interim goodwill impairment analysis based on a combination of
factors, all of which relate to the COVID-19 pandemic. The indicators included
(1) the current global economic environment, (2) a revision of our forecasted
future earnings, and (3) a decline in our market capitalization in 2020. As a
result of this analysis, we concluded that the fair value of each reporting unit
exceeds its carrying value and goodwill was not impaired as of March 31, 2020.

                                       28
--------------------------------------------------------------------------------


Goodwill impairment testing is performed at the reporting unit level. Goodwill
is assigned to reporting units at the date the goodwill is initially recorded.
Once goodwill has been assigned to reporting units, it no longer retains its
association with a particular acquisition, and all of the activities within a
reporting unit, whether acquired or internally generated, are available to
support the value of the goodwill. In 2017, we elected to early-adopt ASU
2017-04, Intangibles - Goodwill and Other (Topic 350): Simplifying the Test for
Goodwill Impairment, which simplifies subsequent goodwill measurement by
eliminating step two from the goodwill impairment test. As a result, we compare
the fair value of a reporting unit with its respective carrying value, and
recognized an impairment charge, if any, for the amount by which the carrying
amount exceeds the reporting unit's fair value.

We determine the fair value of our reporting units using an income approach.
Under the income approach, we determined fair value based on estimated
discounted future cash flows of each reporting unit. Determining the fair value
of a reporting unit is judgmental in nature and requires the use of significant
estimates and assumptions, including revenue growth rates and EBITDA margins,
discount rates and future market conditions, among others. The level of judgment
and estimation is inherently higher in the current environment considering the
uncertainty created by the COVID-19 pandemic.  We have evaluated numerous
factors disrupting our business and made significant assumptions which include
the severity and duration of our business disruption, the timing and degree of
economic recovery and ultimately, the combined effect of these assumptions on
our future operating results and cash flows.
The results of the interim goodwill impairment test, as of March 31, 2020, were
as follows:

                                                            Number of
                                                            Reporting      Representing
(Dollars in thousands)                                        Units        Goodwill of
No goodwill balance                                                6     $            -
Fair value of reporting units exceeds their carrying
values by more than 90%                                            2            121,051
                                                                   8     $      121,051


Based upon a sensitivity analysis, a reduction of approximately 50-basis points
of projected EBITDA in 2020 and beyond, assuming all other assumptions remain
constant, would result in no impairment of goodwill.
Based upon a separate sensitivity analysis, a 50-basis point increase to the
weighted average cost of capital would result in no further impairment of
goodwill.
Given the uncertainty regarding the ultimate financial impact of the COVID-19
pandemic and the proceeding economic recovery, and the changing document and
printing needs of our customers and the uncertainties regarding the effect on
our business, there can be no assurance that the estimates and assumptions made
for purposes of our goodwill impairment testing in 2020 will prove to be
accurate predictions of the future. If our assumptions, including forecasted
EBITDA of certain reporting units, are not achieved, or assumptions change
pertaining to our business disruption, and its impact on the related recovery
from COVID-19, we may be required to record goodwill impairment charges in
future periods, whether in connection with our next annual impairment testing in
the third quarter of 2020, or on an interim basis, if any such change
constitutes a triggering event (as defined under ASC 350, Intangibles - Goodwill
and Other) outside of the quarter when we regularly perform our annual goodwill
impairment test. It is not possible at this time to determine if any such future
impairment charge would result or, if it does, whether such charge would be
material.
Income Taxes

Deferred tax assets and liabilities reflect temporary differences between the
amount of assets and liabilities for financial and tax reporting purposes. Such
amounts are adjusted, as appropriate, to reflect changes in tax rates expected
to be in effect when the temporary differences reverse. A valuation allowance is
recorded to reduce our deferred tax assets to the amount that is more likely
than not to be realized. Changes in tax laws or accounting standards and methods
may affect recorded deferred taxes in future periods.

When establishing a valuation allowance, we consider future sources of taxable
income such as future reversals of existing taxable temporary differences,
future taxable income exclusive of reversing temporary differences and
carryforwards and tax planning strategies. A tax planning strategy is an action
that: is prudent and feasible; an enterprise ordinarily might not take, but
would take to prevent an operating loss or tax credit carryforward from expiring
unused; and would result in realization of deferred tax assets. In the event we
determine that our deferred tax assets, more likely than not, will not be
realized in the future, the valuation adjustment to the deferred tax assets will
be charged to earnings in the period in which we make such a determination. We
have a $2.5 million valuation allowance against certain deferred tax assets as
of March 31, 2020.

                                       29
--------------------------------------------------------------------------------


In future quarters we will continue to evaluate our historical results for the
preceding twelve quarters and our future projections to determine whether we
will generate sufficient taxable income to utilize our deferred tax assets, and
whether a valuation allowance is required.
We calculate our current and deferred tax provision based on estimates and
assumptions that could differ from the actual results reflected in income tax
returns filed in subsequent years. Adjustments based on filed returns are
recorded when identified.

Income taxes have not been provided on certain undistributed earnings of foreign subsidiaries because such earnings are considered to be permanently reinvested.



The amount of taxable income or loss we report to the various tax jurisdictions
is subject to ongoing audits by federal, state and foreign tax authorities. We
estimate of the potential outcome of any uncertain tax issue is subject to
management's assessment of relevant risks, facts, and circumstances existing at
that time. We use a more-likely-than-not threshold for financial statement
recognition and measurement of tax positions taken or expected to be taken in a
tax return. We record a liability for the difference between the benefit
recognized and measured and tax position taken or expected to be taken on its
tax return. To the extent that our assessment of such tax positions changes, the
change in estimate is recorded in the period in which the determination is made.
We report tax-related interest and penalties as a component of income tax
expense.
Recent Accounting Pronouncements
See Note 1, "Description of Business and Basis of Presentation" to our interim
Condensed Consolidated Financial Statements for disclosure on recent accounting
pronouncements not yet adopted.

© Edgar Online, source Glimpses