The following discussion should be read in conjunction with our interim
Condensed Consolidated Financial Statements and the related notes and other
financial information appearing elsewhere in this report, as well as
Management's Discussion and Analysis of Financial Condition and Results of
Operations included in our 2019 Form 10-K and this Quarterly Report on Form 10-Q
for the quarter ended September 30, 2020.
Business Summary
ARC Document Solutions, Inc. ("ARC Document Solutions," "ARC," "we," "us," or
"our") is a leading document solutions provider to design, engineering,
construction, and facilities management professionals, while also providing
document solutions to businesses of all types.
Our customers need us to manage the scale, complexity and workflow of their
documents. We help them reduce their costs and increase their efficiency by
improving their access and control over documents, and we offer a wide variety
of ways to access, distribute, collaborate on, and store documents.
Each of our service offerings is enabled through a suite of supporting
proprietary technology and a wide variety of value-added services. We have
categorized our service and product offerings to report distinct sales
recognized from:

Construction Document and Information Management (CDIM), which consists of
professional services and software services to manage and distribute documents
and information. CDIM sales include software services such as SKYSITE®, our
cloud-based project communication application, as well as providing document and
information management services that are often technology-enabled. The bulk of
our current revenue from CDIM comes from large-format and small-format printing
services we provide in both black and white and in color.
The sale of services addresses a variety of customer needs including the
provision of project communication tools, project information management,
building information modeling, digital document distribution services, printing
services, and others.
Managed Print Services (MPS), consists of placement, management, and
optimization of print and imaging equipment in our customers' offices, job
sites, and other facilities. MPS relieves our customers of the burden of owning
and managing print devices and print networks, and shifts their costs to a
"per-use" basis. MPS is supported by our proprietary technology, Abacus®, which
allows our customers to capture, control, manage, print, and account for their
documents. MPS revenue is derived from two sources: 1) an engagement with the
customer to place primarily large-format equipment, that we own or lease, at a
construction site or in our customers' offices, and 2) an arrangement by which
our customers outsource their printing function to us, including all office
printing, copying, and reprographics printing. In both cases this is recurring,
contracted revenue in which we are paid a single cost per unit of material used,
often referred to as a "click charge." MPS sales are driven by the ongoing print
needs of our customers at their facilities.
Archiving and Information Management (AIM), combines software and professional
services to facilitate the capture, management, access and retrieval of
documents and information that have been produced in the past. AIM includes our
SKYSITE software to organize, search and retrieve documents, as well as the
provision of services that include the capture and conversion of hardcopy and
electronic documents, and their cloud-based storage and maintenance. AIM sales
are driven by the need to leverage past legacy information and documents for
present or future use, facilitate cost savings and efficiency improvements over
current hardcopy and digital storage methods, as well as comply with regulatory
and records retention requirements.
Equipment and Supplies, which consists of reselling printing, imaging, and
related equipment to customers primarily in architectural, engineering and
construction firms.
We have expanded our business beyond the services we traditionally provided to
the architectural, engineering, construction, and building owner/operator
(AEC/O) industry in the past and have diversified our offerings ranging beyond
the construction vertical and historical print segments. We believe the mix of
services demanded by the AEC/O industry continues to shift toward document
management and color graphics and away from its historical emphasis on
large-format construction drawings produced "offsite" in our service centers.
We deliver our services via the cloud, through a nationwide network of service
centers, regionally-based technical specialists, locally-based sales executives,
and a national/regional sales force known as Global Solutions.
Based on our analysis of our operating results, we estimate that sales to the
AEC/O industry accounted for approximately 70%
                                       18
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of our net sales for the nine months ended September 30, 2020, with the
remaining 30% consisting of sales to businesses outside of the AEC/O industry.
Costs and Expenses
Our cost of sales consists primarily of materials (paper, toner, and other
consumables), labor, and indirect costs, which consist primarily of equipment
expenses related to our MPS contracts and our service center facilities.
Facilities and equipment expenses include maintenance, repairs, rental payments,
insurance, and depreciation. Paper is the largest component of our material
cost; however, paper pricing typically does not significantly affect our
operating margins due, in part, to our efforts to pass increased costs on to our
customers. We closely monitor material cost as a percentage of net sales to
measure volume and waste. We also track labor utilization, or net sales per
employee, to measure productivity and determine staffing levels.
We maintain low levels of inventory. Historically, our capital expenditure
requirements have varied due to the cost and availability of finance lease lines
of credit. Our relationships with credit providers have provided attractive
lease rates over the recent years, and as a result, we chose to lease rather
than purchase equipment in a significant portion of our engagements.
Research and development costs consist mainly of the salaries, leased building
space, and computer equipment that comprises our data storage and development
centers in San Ramon, California, and Kolkata, India. Such costs are primarily
recorded to cost of sales.
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COVID-19 Pandemic
The global spread of the novel coronavirus (COVID-19) has negatively impacted
the global economy, disrupted global supply chains and created significant
volatility and disruption of financial markets. The impact of this pandemic has
created significant prolonged uncertainty in the global economy and has
negatively affected our business, employees, suppliers, and customers. Despite a
strong start to the year, the decline in demand for our products and services
that began in late March 2020 as a result of the COVID-19 pandemic, negatively
impacted our sales and profitability during 2020. The duration of these trends
and the magnitude of such impacts cannot be precisely estimated at this time, as
they are affected by a number of factors, many of which are outside management's
control, including those presented in Item 1A. Risk Factors of this Quarterly
Report. To adapt to the uncertainty and shifting demands brought on by the
COVID-19 pandemic, we began to transform our business during the second quarter
of 2020 into a smaller but stronger company, offering a range of products beyond
the construction vertical and our historical print segments, and reconfiguring
our operations and cost structure to fit the needs of our customers in the
current market. We have repositioned the Company based on the belief that there
is potential for new growth and similar, if not better margins, barring any
unforeseen changes that may arise due to the COVID-19 pandemic or otherwise.
Sustained adverse impacts to us, as well as to certain of our suppliers, dealers
or customers may also affect our future valuation of certain assets and
therefore may increase the likelihood of an impairment charge, write-off, or
reserve associated with such assets, including goodwill, intangible assets,
property and equipment, inventories, accounts receivable, tax assets, and other
assets.
We believe that we have taken appropriate measures to mitigate the impacts of
the COVID-19 pandemic as it relates to the health and safety of our employees
and customers. As the situation continues to persist, we will continue to
analyze additional mitigation measures that may be needed to preserve the health
and safety of our workforce and our customers, and the ongoing continuity of our
business operations. Those measures might include temporarily suspending
operations at select service centers, modifying workspaces, continuing social
distancing protocols, incorporating additional personal protective equipment
and/or incorporating health screening policies at our facilities, or such other
industry best practices needed to comply with applicable government orders and
to continue to maintain a healthy and safe environment for our employees during
the COVID-19 pandemic.
Given the ongoing economic uncertainty resulting from the COVID-19 pandemic, we
have taken actions to improve our current liquidity position, including reducing
working capital, temporarily suspending share repurchases and future dividends,
postponing capital expenditures, reducing operating costs, initiating workforce
reductions and salary reductions, and substantially reducing discretionary
spending.
We are the largest document services provider to industries that build and
maintain our country's infrastructure and thus were considered an essential
business and permitted to remain open in most markets during 2020. We also serve
the housing, healthcare, and technology industries, and we were able to keep
almost all of our 170 service centers open, though at reduced volumes, in order
to fulfill our customers' needs. However, there is uncertainty around the extent
and duration of interruptions to our business related to the COVID-19 pandemic,
as well as the pandemic's overall impact on the U.S. economy, on our clients'
ongoing business operations, and on our results of operations and financial
condition. While our management team is actively monitoring the impacts of the
COVID-19 pandemic, and may take further actions altering our business operations
that we determine are in the best interests of our employees and clients or as
required by federal, state, or local authorities, the full impact of the
COVID-19 pandemic on the results of our operations, financial condition, or
liquidity for the remainder of fiscal year 2020 and beyond cannot be estimated
at this point. The following discussions are subject to the future effects of
the COVID-19 pandemic on our ongoing business operations.

                                       20
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Results of Operations

                                          Three Months Ended                                                                   Nine Months Ended
                                             September 30,                         Increase (decrease)                            September 30,                            Increase (decrease)
(In millions, except percentages)       2020(2)           2019                    $                       %                   2020                2019                    $                       %
CDIM                                  $   47.1          $ 50.5          $             (3.4)               (6.7) %       $    137.3             $ 155.7          $            (18.4)              (11.8) %
MPS                                       17.6            30.6                       (13.0)              (42.3) %             61.2                93.1                       (31.9)              (34.3) %
AIM                                        2.9             3.5                        (0.6)              (17.2) %              9.2                10.4                        (1.2)              (11.7) %

Equipment and supplies sales               4.7             9.5                        (4.8)              (50.3) %             17.4                30.9                       (13.5)              (43.6) %
Total net sales                       $   72.4          $ 94.1          $            (21.7)              (23.1) %       $    225.1             $ 290.1          $            (65.0)              (22.4) %

Gross profit                          $   24.2          $ 30.4          $             (6.2)              (20.4) %       $     72.2             $  94.9          $            (22.7)              (23.9) %

Selling, general and administrative $ 19.2 $ 26.0 $

           (6.8)              (26.3) %       $     60.8             $  80.9          $            (20.1)              (24.8) %

expenses

Amortization of intangible assets $ 0.3 $ 0.7 $

           (0.4)              (60.3) %       $      1.4             $   2.5          $             (1.1)              (45.4) %

Restructuring expense                 $      -          $  0.3          $             (0.3)             (100.0) %       $        -             $   0.3          $             (0.3)             (100.0) %

Interest expense, net                 $    0.9          $  1.3          $             (0.4)              (31.1) %       $      3.1             $   4.1          $             (1.0)              (23.5) %
Income tax provision                  $    1.2          $  1.0          $              0.2                18.4  %       $      2.5             $   5.2          $             (2.7)              (52.3) %

Net income attributable to ARC $ 2.8 $ 1.1 $

            1.7               159.6  %       $      4.9             $   2.2          $              2.7               125.2  %
Non-GAAP (1)
Adjusted net income attributable to   $    2.9          $  1.6          $              1.3                77.7  %       $      5.3             $   5.4          $             (0.1)               (1.3) %
ARC (1)
EBITDA (1)                            $   12.1          $ 11.1          $              1.0                 8.9  %       $     33.3             $  35.6          $             (2.3)               (6.4) %
Adjusted EBITDA (1)                   $   12.5          $ 12.1          $              0.5                 3.9  %       $     34.6             $  37.7          $             (3.1)               (8.2) %


(1)See "Non-GAAP Financial Measures" on pg. 24 for additional information. (2)Column does not foot due to rounding.


                                       21
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The following table provides information on the percentages of certain items of
selected financial data as a percentage of net sales for the periods indicated:

                                                                     As Percentage of Net Sales                                              As Percentage of Net Sales
                                                                  Three Months Ended September 30,                                        Nine Months Ended September 30,
                                                                   2020 (1)                        2019 (1)                                  2020                             2019
Net Sales                                                                       100.0  %               100.0  %                                           100.0  %              100.0  %
Cost of sales                                                                    66.6                   67.7                                               67.9                  67.3
Gross profit                                                                     33.4                   32.3                                               32.1                  32.7
Selling, general and administrative expenses                                     26.5                   27.7                                               27.0                  27.9
Amortization of intangible assets                                                 0.4                    0.8                                                0.6                   0.9

Restructuring expense                                                               -                    0.3                                                  -                   0.1
Income from operations                                                            6.5                    3.6                                                4.5                   3.9

Interest expense, net                                                             1.2                    1.3                                                1.4                   1.4
Income before income tax provision                                                5.3                    2.2                                                3.1                   2.5
Income tax provision                                                              1.7                    1.1                                                1.1                   1.8
Net income                                                                        3.6                    1.1                                                2.0                   0.7
Loss attributable to the noncontrolling interest                                  0.2                      -                                                0.2                   0.1
Net income attributable to ARC                                                    3.9  %                 1.1  %                                             2.2  %                0.8  %
Non-GAAP (2)
EBITDA (2)                                                                       16.7  %                11.8  %                                            14.8  %               12.3  %
Adjusted EBITDA (2)                                                              17.3  %                12.8  %                                            15.4  %               13.0  %



(1)Column does not foot due to rounding.
(2)See "Non-GAAP Financial Measures" on pg. 24 for additional information.
Three and Nine Months Ended September 30, 2020 Compared to Three and Nine Months
Ended September 30, 2019
Net Sales
Net sales for the three and nine months ended September 30, 2020 decreased 23.1%
and 22.4%, respectively, compared to the same period in 2019 due to the negative
impact of the COVID-19 pandemic on revenues from all of our service offerings.
The material decline in our net sales began in March 2020 when shelter-at-home
orders were put in place by several states in the U.S. following the World
Health Organization's declaration of COVID-19 as a pandemic. We have experienced
modest improvement in net sales sequentially after April 2020 when the
stay-at-home orders started to lift in most states.
CDIM. Year-over-year sales of CDIM services decreased $3.4 million, or 6.7%, and
$18.4 million, or 11.8%, for the three and nine months ended September 30, 2020,
respectively, due to the impact of the COVID-19 pandemic. CDIM services
represented 65% and 61% of total net sales for the three and nine months ended
September 30, 2020, respectively, compared to 54% for the three and nine months
ended September 30, 2019. The impact of the pandemic on CDIM was not as
pronounced as other parts of our business due to the transition away from new
construction related printing to offerings of products beyond the construction
vertical and our historical print segments, such as COVID-19-related and other
color signage.
MPS. Year-over-year sales of MPS services for the three and nine months ended
September 30, 2020 decreased $13.0 million, or 42.3%, and $31.9 million, or
34.3%, respectively. The decline in MPS sales was driven primarily by office
employees in the U.S. and Canada who followed directives to shelter-at-home,
significantly reducing the volume of printing done in our customers' offices.
MPS engagements on construction job sites continued to operate, and many
customers must meet required minimums that remain in effect to offset our
equipment costs. MPS sales represented approximately 24% and 27% of total net
sales for the three and nine months ended September 30, 2020, respectively,
compared to 33% and 32% for the three and nine months ended September 30, 2019,
respectively.
The number of MPS locations have remained relatively flat year over year at
approximately 10,800 as of September 30, 2020.
AIM. Year-over-year sales of AIM services decreased $0.6 million, or 17.2%, and
$1.2 million, or 11.7%, for the three and nine months ended September 30, 2020,
respectively. The decrease in sales of our AIM services was primarily due to the
lack of office activity resulting from the COVID-19 pandemic, which caused a
reduction in scanning opportunities. We continue to
                                       22
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drive an expansion of our addressable market for AIM services by targeting
building owners and facility managers that require on-demand access to their
legacy documents to operate their assets efficiently. We believe that, with the
expansion of our addressable market and the desire of our customers to have
digital access to documents, our AIM services will grow in the future.
Equipment and Supplies Sales. Year-over-year sales of Equipment and Supplies
decreased $4.8 million, or 50.3%, and $13.5 million, or 43.6%, for the three and
nine months ended September 30, 2020, respectively. The decline in Equipment and
Supplies sales was primarily driven by the slowdown in China related to the
COVID-19 pandemic, which decreased sales from UNIS Document Solutions Co. Ltd
("UDS"), our Chinese joint venture. Equipment and Supplies sales at UDS were
$1.3 million and $6.1 million for the three and nine months ended September 30,
2020, respectively, compared to $4.6 million and $15.7 million for the three and
nine months ended September 30, 2019, respectively. Traditionally, our customers
in China have exhibited a preference for owning print and imaging related
equipment as opposed to using equipment through onsite services arrangements.
Equipment and Supplies sales continued to decline in the U.S. for the three and
nine months ended September 30, 2020, in part due to the COVID-19 pandemic. We
do not anticipate growth in Equipment and Supplies sales as we continue to place
more focus on growing MPS sales and converting sales contracts to MPS
agreements.
Gross Profit
During the three months ended September 30, 2020, gross profit decreased to
$24.2 million while gross margin increased to 33.4%, compared to $30.4 million,
or 32.3%, during the same period in 2019, on a sales decline of $21.7 million.
During the nine months ended September 30, 2020, gross profit and gross margin
decreased to $72.2 million, or 32.1%, compared to $94.9 million, or 32.7%,
during the same period in 2019, on a sales decline of $65.0 million.
Despite the significant drop in net sales due to the COVID-19 pandemic, gross
margin for the three and nine months ended September 30, 2020, remained above
30%. Gross margins were aided by the drop in low margin Equipment and Supplies
sales from UDS and cost saving activities in connection with the restructuring
plan we initiated in the third quarter of 2019, as well as cost savings
initiated in response to the ongoing COVID-19 pandemic. During the second
quarter of 2020, we began to reconfigure our operating structure and costs to
serve new customer needs and to reflect the reduction in our revenues as a
result of the COVID-19 pandemic. The sequential increase in net sales during the
third quarter of 2020 of $8.0 million, coupled with our reduced cost structure,
resulted in the 110 basis points increase in gross margins in the third quarter
of 2020 as compared to the same period in the prior year.
Selling, General and Administrative Expenses
Selling, general and administrative expenses decreased $6.8 million, or 26.3%,
for the three months ended September 30, 2020 compared to the same period in
2019 and decreased $20.1 million, or 24.8%, for the nine months ended
September 30, 2020, compared to the same period in 2019. The reduction was due
to cost saving activities in connection with the restructuring plan we initiated
in the third quarter of 2019, as well as cost savings initiated in response to
the current COVID-19 pandemic that included headcount reductions, suspension of
all business travel, reduced consulting expenses, reduced bonuses and
commissions, and the elimination of discretionary spending.
Amortization of Intangibles
Amortization of intangibles of $0.3 million and $1.4 million for the three and
nine months ended September 30, 2020, respectively, decreased by $0.4 million
and $1.1 million, respectively, compared to the same periods in 2019, due to the
completed amortization of certain customer relationship intangibles related to
historical acquisitions.
Interest Expense, Net
Net interest expense of $0.9 million and $3.1 million for the three and nine
months ended September 30, 2020, respectively, decreased compared to the same
period in 2019, due to a decrease in the LIBOR rate during 2020.
                                       23
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Income Taxes
We recorded an income tax provision of $1.2 million and $2.5 million in relation
to pretax income of $3.9 million and $7.0 million for the three and nine months
ended September 30, 2020, respectively, which resulted in an effective income
tax rate of 32.0% and 35.6%, respectively. Our effective income tax rate for the
three and nine months ended September 30, 2020 was primarily impacted by certain
stock-based compensation, a change in valuation allowances against certain
deferred tax assets and non-deductible expenses. Excluding the impact of the
change in valuation allowances, certain nondeductible stock-based compensation,
and other discrete tax items, our effective income tax rate would have been
28.4% and 28.7%, respectively, for the three and nine months ended September 30,
2020.
By comparison, we recorded an income tax provision of $1.0 million and $5.2
million in relation to pretax income of $2.1 million and $7.2 million for the
three and nine months ended September 30, 2019, respectively, which resulted in
an effective income tax rate of 49.6% and 72.1%. The increase in our effective
income tax rate for the three and nine months ended September 30, 2019 was due
to deferred tax expense related to certain stock-based compensation that expired
in the second quarter of 2019 and an increase to our valuation allowance.
Excluding the impact of valuation allowances, certain nondeductible stock-based
compensation, and other discrete tax items, our effective income tax rate would
have been 34.4% and 31.6% for the three and nine months ended September 30,
2019, respectively.
We have a $2.3 million valuation allowance against certain deferred tax assets
as of September 30, 2020.
Noncontrolling Interest
Net loss attributable to noncontrolling interest represents 35% of the
income/loss of UDS and its subsidiaries, which together comprise our Chinese
joint venture operations.
Net Income Attributable to ARC
Net income attributable to ARC increased to $2.8 million and $4.9 million during
the three and nine months ended September 30, 2020, respectively. The increase
in net income attributable to ARC compared to the prior year period for the nine
months ending September 30, 2020 was driven by the change in income taxes noted
above. The increase in net income attributable to ARC compared to the prior year
period for the three months ending September 30, 2020 was driven by the increase
in gross margins and reduction in selling, general and administrative expenses
noted above.
EBITDA
EBITDA margin increased to 16.7% and 14.8% for the three and nine months ended
September 30, 2020, respectively, from 11.8% and 12.3% for the same periods in
2019, respectively. Excluding the effect of stock-based compensation and
restructuring expense, adjusted EBITDA margin increased to 17.3% and 15.4%
during the three and nine months ended September 30, 2020, respectively, as
compared to 12.8% and 13.0% for the same periods in 2019, respectively. The
increase in adjusted EBITDA margin for the three and nine months ended
September 30, 2020 was primarily due to the significant decline in selling,
general and administrative expenses, as noted above.
Impact of Inflation
We do not believe inflation has had a significant effect on our operations.
Price increases for raw materials, such as paper and fuel charges, typically
have been, and we expect will continue to be, passed on to customers in the
ordinary course of business.
Non-GAAP Financial Measures
EBITDA and related ratios presented in this report are supplemental measures of
our performance that are not required by or presented in accordance with
accounting principles generally accepted in the United States of America
("GAAP"). These measures are not measurements of our financial performance under
GAAP and should not be considered as alternatives to net income, income from
operations, or any other performance measures derived in accordance with GAAP or
as an alternative to cash flows from operating, investing or financing
activities as a measure of our liquidity.
EBITDA represents net income before interest, taxes, depreciation and
amortization. EBITDA margin is a non-GAAP measure calculated by dividing EBITDA
by net sales.
We have presented EBITDA and related ratios because we consider them important
supplemental measures of our performance and liquidity. We believe investors may
also find these measures meaningful, given how our management makes use of them.
                                       24
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The following is a discussion of our use of these measures.
We use EBITDA to measure and compare the performance of our operating segments.
Our operating segments' financial performance includes all of the operating
activities except debt and taxation which are managed at the corporate level for
U.S. operating segments. We use EBITDA to compare the performance of our
operating segments and to measure performance for determining consolidated-level
compensation. In addition, we use EBITDA to evaluate potential acquisitions and
potential capital expenditures.
EBITDA and related ratios have limitations as analytical tools, and should not
be considered in isolation, or as a substitute for analysis of our results as
reported under GAAP. Some of these limitations are as follows:
•They do not reflect our cash expenditures, or future requirements for capital
expenditures and contractual commitments;
•They do not reflect changes in, or cash requirements for, our working capital
needs;
•They do not reflect the significant interest expense, or the cash requirements
necessary, to service interest or principal payments on our debt;
•Although depreciation and amortization are non-cash charges, the assets being
depreciated and amortized will often have to be replaced in the future, and
EBITDA does not reflect any cash requirements for such replacements; and
•Other companies, including companies in our industry, may calculate these
measures differently than we do, limiting their usefulness as comparative
measures.
Because of these limitations, EBITDA and related ratios should not be considered
as measures of discretionary cash available to us to invest in business growth
or to reduce our indebtedness. We compensate for these limitations by relying
primarily on our GAAP results and using EBITDA and related ratios only as
supplements.
Our presentation of adjusted net income and adjusted EBITDA over certain periods
is an attempt to provide meaningful comparisons to our historical performance
for our existing and future investors. The unprecedented changes in our end
markets over the past several years have required us to take measures that are
unique in our history and specific to individual circumstances. Comparisons
inclusive of these actions make normal financial and other performance patterns
difficult to discern under a strict GAAP presentation. Each non-GAAP
presentation, however, is explained in detail in the reconciliation tables
below.
Specifically, we have presented adjusted net income attributable to ARC and
adjusted earnings per share attributable to ARC shareholders for the three and
nine months ended September 30, 2020 and 2019 to exclude restructuring expense
and to reflect the valuation allowances related to certain deferred tax assets
and other discrete tax items. This presentation facilitates a meaningful
comparison of our operating results for the three and nine months ended
September 30, 2020 and 2019. We believe these charges were the result of items
which are not indicative of our actual operating performance.
We have presented adjusted EBITDA for the three and nine months ended
September 30, 2020 and 2019 to exclude stock-based compensation expense and
restructuring expense. The adjustment to exclude stock-based compensation
expense to EBITDA is consistent with the definition of adjusted EBITDA in our
Credit Agreement; therefore, we believe this information is useful to investors
in assessing our financial performance.
The following is a reconciliation of cash flows provided by operating activities
to EBITDA:

                                                               Three Months Ended                     Nine Months Ended
                                                                  September 30,                          September 30,
(In thousands)                                                2020               2019               2020               2019
Cash flows provided by operating activities              $    12,760          $ 10,807          $   39,015          $ 29,794
Changes in operating assets and liabilities                     (808)             (453)             (6,996)            3,386
Non-cash expenses, including depreciation and
amortization                                                  (9,324)           (9,295)            (27,509)          (31,162)
Income tax provision                                           1,234             1,042               2,489             5,222
Interest expense, net                                            871             1,264               3,111             4,066
Loss attributable to the noncontrolling interest                 163                16                 425               173
Depreciation and amortization                                  7,223             7,748              22,755            24,080
EBITDA                                                   $    12,119          $ 11,129          $   33,290          $ 35,559


                                       25

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The following is a reconciliation of net income attributable to ARC Document Solutions, Inc. to EBITDA and adjusted EBITDA:


                                                              Three Months Ended                     Nine Months Ended
                                                                 September 30,                          September 30,
(In thousands)                                               2020               2019               2020               2019

Net income attributable to ARC Document Solutions, Inc. $ 2,791

 $  1,075          $    4,935          $  2,191
Interest expense, net                                           871             1,264               3,111             4,066
Income tax provision                                          1,234             1,042               2,489             5,222
Depreciation and amortization                                 7,223             7,748              22,755            24,080
EBITDA                                                       12,119            11,129              33,290            35,559

Restructuring expense                                             -               311                   -               311
Stock-based compensation                                        413               622               1,333             1,854
Adjusted EBITDA                                         $    12,532          $ 12,062          $   34,623          $ 37,724

The following is a reconciliation of net income margin attributable to ARC Document Solutions, Inc. to EBITDA margin and adjusted EBITDA margin:


                                                                 Three Months Ended                           Nine Months Ended
                                                                    September 30,                                September 30,
                                                            2020(1)                2019(1)                 2020                  2019
Net income margin attributable to ARC Document
Solutions, Inc.                                                   3.9  %                1.1  %                 2.2  %               0.8  %
Interest expense, net                                             1.2                   1.3                    1.4                  1.4
Income tax provision                                              1.7                   1.1                    1.1                  1.8
Depreciation and amortization                                    10.0                   8.2                   10.1                  8.3
EBITDA margin                                                    16.7                  11.8                   14.8                 12.3

Restructuring expense                                               -                   0.3                      -                  0.1
Stock-based compensation                                          0.6                   0.7                    0.6                  0.6
Adjusted EBITDA margin                                           17.3  %               12.8  %                15.4  %              13.0  %


(1)Column does not foot due to rounding.


                                       26
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The following is a reconciliation of net income attributable to ARC Document
Solutions, Inc. to adjusted net income attributable to ARC Document Solutions,
Inc.:
                                                              Three Months Ended                             Nine Months Ended
                                                                 September 30,                                  September 30,
(In thousands, except per share amounts)                     2020                 2019                      2020                2019
Net income attributable to ARC Document Solutions,
Inc.                                                  $     2,791              $ 1,075                $    4,935             $ 2,191

Restructuring expense                                           -                  311                         -                 311

Income tax benefit related to above items                       -                  (81)                        -                 (81)

Deferred tax valuation allowance and other discrete tax items

                                                      99                  321                       358               2,939
Adjusted net income attributable to ARC Document
Solutions, Inc.                                       $     2,890              $ 1,626                $    5,293             $ 5,360

Actual:


Earnings per share attributable to ARC Document
Solutions, Inc. shareholders:
Basic                                                 $      0.07              $  0.02                $     0.11             $  0.05
Diluted                                               $      0.07              $  0.02                $     0.11             $  0.05
Weighted average common shares outstanding:
Basic                                                      42,747               44,978                    43,017              45,107
Diluted                                                    42,918               44,992                    43,160              45,213
Adjusted:
Earnings per share attributable to ARC Document
Solutions, Inc. shareholders:
Basic                                                 $      0.07              $  0.04                $     0.12             $  0.12
Diluted                                               $      0.07              $  0.04                $     0.12             $  0.12
Weighted average common shares outstanding:
Basic                                                      42,747               44,978                    43,017              45,107
Diluted                                                    42,918               44,992                    43,160              45,213



Liquidity and Capital Resources
Our principal sources of cash have been cash flows from operations and
borrowings under our debt and lease agreements. Our recent historical uses of
cash have been for ongoing operations, payment of principal and interest on
outstanding debt obligations, capital expenditures and stock repurchases.
Total cash and cash equivalents as of September 30, 2020 was $50.3 million. Of
this amount, $15.3 million was held in foreign countries, with $13.7 million
held in China. Repatriation of some of our cash and cash equivalents in foreign
countries could be subject to delay for local country approvals and could have
potential adverse tax consequences. As a result of holding cash and cash
equivalents outside of the U.S., our financial flexibility may be reduced.
Supplemental information pertaining to our historical sources and uses of cash
is presented as follows and should be read in conjunction with our interim
Condensed Consolidated Statements of Cash Flows and notes thereto included
elsewhere in this report.

                                                         Nine Months Ended
                                                           September 30,
(In thousands)                                                         2020           2019
Net cash provided by operating activities                           $  39,015      $  29,794
Net cash used in investing activities                               $  (4,803)     $  (8,064)
Net cash used in financing activities                               $ (13,483)     $ (29,881)




                                       27

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Operating Activities
Cash flows from operations are primarily driven by sales and net profit
generated from these sales, excluding non-cash charges.
The increase in cash flows from operations during the three and nine months
ended September 30, 2020, compared to the same period in 2019, resulted from
improved management of operating assets and liabilities. Days sales outstanding
("DSO") was 51 days as of September 30, 2020 as compared to 55 days as of
September 30, 2019. We are closely managing cash collections which have remained
consistent since the outbreak of the COVID-19 pandemic.
Investing Activities
Net cash used in investing activities was primarily related to capital
expenditures. We incurred capital expenditures totaling $5.1 million and $8.4
million for the nine months ended September 30, 2020 and 2019, respectively. The
decrease in capital expenditures is driven primarily by a concerted effort to
reduce and closely manage capital expenditures during the COVID-19 pandemic.
Financing Activities
Net cash of $13.5 million used in financing activities during the nine months
ended September 30, 2020 primarily relates to payments on finance leases and
share repurchases. As part of our cash management initiatives during the
COVID-19 pandemic, we successfully negotiated a deferment of approximately $4.4
million of equipment capital lease payments during 2020, which were primarily
added to the back end of each individual equipment lease end date.
Our cash position, working capital, and debt obligations as of September 30,
2020 and December 31, 2019 are shown below and should be read in conjunction
with our interim Condensed Consolidated Balance Sheets and related notes
contained elsewhere in this report.
(In thousands)                                September 30, 2020      December 31, 2019
Cash and cash equivalents                    $           50,342      $           29,425
Working capital                              $           33,071      $           20,008

Borrowings from revolving credit facility    $           60,000      $           60,000
Other debt obligations                                   46,122                  46,157
Total debt obligations                       $          106,122      $          106,157



We have taken a conservative and cautious approach to the current COVID-19
pandemic with respect to our cash management practices. To that end, we drew
down $15 million from our revolving credit facility in March 2020 which we paid
back in September 2020, as we did not have a use for the additional funds once
the impact of the COVID-19 pandemic became more apparent. To manage our working
capital, we chiefly focus on our DSO and monitor the aging of our accounts
receivable, as receivables are the most significant element of our working
capital.
We believe that our current cash and cash equivalents balance of $50.3 million,
combined with availability under our revolving credit facility, availability
under our equipment lease lines, and cash flows provided by operations should be
sufficient to cover the next twelve months working capital needs, leasing
requirements consisting of scheduled principal and interest payments, and
planned capital expenditures, to the extent such items are known or are
reasonably determinable based on current business and market conditions.
However, as the impact of the COVID-19 pandemic on the economy and our
operations evolves, we will continue to assess our liquidity needs. The COVID-19
pandemic has negatively impacted the global economy, disrupted global supply
chains and created significant volatility and disruption of financial markets.
An extended period of global supply chain and economic disruption could
materially affect our business, results of operations, ability to meet debt
covenants, access to sources of liquidity and financial condition. Given the
economic uncertainty as a result of the COVID-19 pandemic, we have taken actions
to improve our current liquidity position by reducing working capital,
temporarily suspending share repurchases and dividend payouts, postponing
capital expenditures, reducing operating costs, initiating workforce reductions
and salary reductions, and substantially reducing discretionary spending.
Additionally, we have actively deferred equipment lease payments with certain
lessors and deferred facility rent payments with some landlords. We have already
seen the benefits of these action plans as evidenced by the increase of our U.S.
cash balance as of September 30, 2020, by more than $20 million since December
31, 2019. Based upon our recent financial performance, as well as the improved
liquidity position, we intend to
                                       28
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reinstate dividends and our share repurchase program in the near future. See
"Debt Obligations" section for further information related to our revolving
credit facility.
We generate the majority of our revenue from sales of services and products to
the AEC/O industry. As a result, our operating results and financial condition
can be significantly affected by economic factors that influence the AEC/O
industry, including the COVID-19 pandemic which has already reduced
non-residential and residential construction spending. Additionally, a general
economic downturn may adversely affect the ability of our customers and
suppliers to obtain financing for significant operations and purchases, and to
perform their obligations under their agreements with us. We believe that credit
constraints in the financial markets could result in a decrease in, or
cancellation of, existing business, could limit new business, and could
negatively affect our ability to collect our accounts receivable on a timely
basis.
We have not been actively seeking growth through acquisition, nor do we intend
to in the near future.
Debt Obligations
Credit Agreement
On December 17, 2019, we entered into an amendment (the "2019 Amendment") to our
Credit Agreement, dated as of November 20, 2014 ("Credit Agreement") with Wells
Fargo Bank.
The 2019 Amendment increased the maximum aggregate principal amount of Revolving
Loans under the Credit Agreement from $65 million to $80 million. Proceeds of a
portion of the Revolving Loans drawn under the Credit Agreement were used to
fully repay the $49.5 million term loan that was then outstanding under the
Credit Agreement (the "Term Loan").
The 2019 Amendment also modified certain tests we are required to meet in order
to pay dividends, repurchase stock and make other restricted payments. In order
to make such payments which are permitted subject to certain customary
conditions set forth in the Credit Agreement, the amount of all such payments
will be limited to $15 million during any twelve-month period. Per the 2019
Amendment, when calculating the fixed charge coverage ratio, we may exclude up
to $10 million of such restricted payments that would otherwise constitute fixed
charges in any twelve-month period.
As of September 30, 2020, our borrowing availability under the Revolving Loan
commitment was $17.8 million, after deducting outstanding letters of credit of
$2.2 million and outstanding Revolving Loans of $60.0 million.
Loans borrowed under the Credit Agreement bear interest, in the case of LIBOR
rate loans, at a per annum rate equal to the applicable LIBOR rate, plus a
margin ranging from 1.25% to 1.75%, based on our Total Leverage Ratio (as
defined in the Credit Agreement). Loans borrowed under the Credit Agreement that
are not LIBOR rate loans bear interest at a per annum rate equal to (i) the
greatest of (A) the Federal Funds Rate plus 0.50%, (B) the one month LIBOR rate
plus 1.00%, per annum, and (C) the rate of interest announced, from time to
time, by Wells Fargo Bank, National Association as its "prime rate," plus (ii) a
margin ranging from 0.25% to 0.75%, based on our Total Leverage Ratio. We pay
certain recurring fees with respect to the Credit Agreement, including
administration fees to the administrative agent.
Subject to certain exceptions, including, in certain circumstances, reinvestment
rights, the loans extended under the Credit Agreement are subject to customary
mandatory prepayment provisions with respect to: the net proceeds from certain
asset sales; the net proceeds from certain issuances or incurrences of debt
(other than debt permitted to be incurred under the terms of the Credit
Agreement); the net proceeds from certain issuances of equity securities; and
net proceeds of certain insurance recoveries and condemnation events.
The Credit Agreement contains customary representations and warranties, subject
to limitations and exceptions, and customary covenants restricting the ability
(subject to various exceptions) of us and our subsidiaries to: incur additional
indebtedness (including guarantee obligations); incur liens; sell certain
property or assets; engage in mergers or other fundamental changes; consummate
acquisitions; make investments; pay dividends, other distributions or repurchase
equity interest of us or our subsidiaries; change the nature of their business;
prepay or amend certain indebtedness; engage in certain transactions with
affiliates; amend our organizational documents; or enter into certain
restrictive agreements. In addition, the Credit Agreement contains financial
covenants which requires us to maintain (i) at all times, a Total Leverage Ratio
in an amount not to exceed 2.75 to 1.00; and (ii) a Fixed Charge Coverage Ratio
(as defined in the Credit Agreement), as of the last day of each fiscal quarter,
an amount not less than 1.15 to 1.00. We were in compliance with our covenants
as of September 30, 2020. After considering a variety of potential effects the
COVID-19 pandemic could have on our consolidated sales, as well as the actions
we have already taken and other options available to us, we currently believe we
will be in compliance with our covenants for the remainder of the term of the
Credit Agreement. The impact of the COVID-19 pandemic, however, and the speed of
economic recovery in the markets we serve is highly uncertain. If conditions
change in the future due to the ongoing COVID-19 pandemic or for other reasons
and we expect to be out of compliance as a result, we will likely seek waivers
from the lenders
                                       29
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prior to any covenant violation. Any covenant waiver may lead to increased
costs, increased interest rates, additional restrictive covenants and other
available lender protections that would be applicable. There can be no assurance
that we would be able to obtain any such waivers in a timely manner, or on
acceptable terms, or at all. If we were not able to obtain covenant violation
waivers or repay our debt facilities, this would lead to an event of default and
potential acceleration of amounts due under all of our outstanding debt. As a
result, the failure to obtain covenant violation waivers or repay our debt
obligations when they become due would have a material adverse effect on us.
Refer to Part I, Item 1A. Risk Factors, for more information.
The Credit Agreement contains customary events of default, including with
respect to: nonpayment of principal, interest, fees or other amounts; failure to
perform or observe covenants; material inaccuracy of a representation or
warranty when made; cross-default to other material indebtedness; bankruptcy,
insolvency and dissolution events; inability to pay debts; monetary judgment
defaults; actual or asserted invalidity or impairment of any definitive loan
documentation, repudiation of guaranties or subordination terms; certain ERISA
related events; or a change of control.
The obligations of our subsidiary that is the borrower under the Credit
Agreement are guaranteed by us and each of our other United States domestic
subsidiaries. The Credit Agreement and any interest rate protection and other
hedging arrangements provided by any lender party to the credit facility or any
affiliate of such a lender are secured on a first priority basis by a perfected
security interest in substantially all of our and each guarantor's assets
(subject to certain exceptions).
Finance Leases
As of September 30, 2020, we had $46.1 million of finance lease obligations
outstanding, with a weighted average interest rate of 4.8% and maturities
between 2019 and 2026. Refer to Note 8, Leasing, as previously disclosed on our
2019 Annual Form 10-K for the schedule on maturities of finance lease
liabilities, as there have been no material changes to report as of
September 30, 2020.
Off-Balance Sheet Arrangements
As of September 30, 2020, we did not have any off-balance-sheet arrangements as
defined in Item 303(a)(4)(ii) of Regulation S-K.
Contractual Obligations and Other Commitments
Operating Leases. We have entered into various non-cancelable operating leases
primarily related to facilities, equipment and vehicles used in the ordinary
course of business. Refer to Note 8, Leasing, as previously disclosed on our
2019 Annual Form 10-K for the schedule on maturities of operating lease
liabilities as there were no material changes as of September 30, 2020.
Legal Proceedings. We are involved in various legal proceedings and other legal
matters from time to time in the normal course of business. We do not believe
that the outcome of any of those matters will have a material effect on our
consolidated financial position, results of operations or cash flows.
Critical Accounting Policies
Critical accounting policies are those accounting policies that we believe are
important to the portrayal of our financial condition and results and require
our most difficult, subjective or complex judgments, often as a result of the
need to make estimates about the effect of matters that are inherently
uncertain. Our 2019 Annual Report on Form 10-K includes a description of certain
critical accounting policies, including those with respect to goodwill, revenue
recognition, and income taxes. There have been no material changes to our
critical accounting policies described in our 2019 Annual Report on Form 10-K.
Goodwill Impairment
In accordance with ASC 350, Intangibles - Goodwill and Other, we assess goodwill
for impairment annually as of September 30, and more frequently if events and
circumstances indicate that goodwill might be impaired. At September 30, 2020,
the Company performed its assessment and determined that goodwill was not
impaired.
Goodwill impairment testing is performed at the reporting unit level. Goodwill
is assigned to reporting units at the date the goodwill is initially recorded.
Once goodwill has been assigned to reporting units, it no longer retains its
association with a particular acquisition, and all of the activities within a
reporting unit, whether acquired or internally generated, are available to
support the value of the goodwill. In 2017, we elected to early-adopt ASU
2017-04, Intangibles - Goodwill and Other (Topic 350): Simplifying the Test for
Goodwill Impairment, which simplifies subsequent goodwill measurement by
eliminating step
                                       30
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two from the goodwill impairment test. As a result, we compare the fair value of
a reporting unit with its respective carrying value, and recognized an
impairment charge, if any, for the amount by which the carrying amount exceeds
the reporting unit's fair value.
We determine the fair value of our reporting units using an income approach.
Under the income approach, we determined fair value based on estimated
discounted future cash flows of each reporting unit. Determining the fair value
of a reporting unit is judgmental in nature and requires the use of significant
estimates and assumptions, including revenue growth rates and EBITDA margins,
discount rates and future market conditions, among others. The level of judgment
and estimation is inherently higher in the current environment considering the
uncertainty created by the COVID-19 pandemic.  We have evaluated numerous
factors disrupting our business and made significant assumptions which include
the severity and duration of our business disruption, the timing and degree of
economic recovery and ultimately, the combined effect of these assumptions on
our future operating results and cash flows.
The results of the annual goodwill impairment test, as of September 30, 2020,
were as follows:
                                                                     Number of
                                                                     Reporting             Representing
(Dollars in thousands)                                                 Units               Goodwill of
No goodwill balance                                                         6            $           -

Fair value of reporting units exceeds their carrying values by
more than 50%                                                               2                  121,051
                                                                            8            $     121,051


Based upon a sensitivity analysis, a reduction of approximately 50-basis points
of projected EBITDA in 2020 and beyond, assuming all other assumptions remain
constant, would result in no impairment of goodwill.
Based upon a separate sensitivity analysis, a 50-basis point increase to the
weighted average cost of capital would result in no further impairment of
goodwill.
Given the uncertainty regarding the ultimate financial impact of the COVID-19
pandemic and the proceeding economic recovery, and the changing document and
printing needs of our customers and the uncertainties regarding the effect on
our business, there can be no assurance that the estimates and assumptions made
for purposes of our goodwill impairment testing in 2020 will prove to be
accurate predictions of the future. If our assumptions, including forecasted
EBITDA of certain reporting units, are not achieved, or our assumptions change
regarding disruptions caused by the pandemic, and the impact on the recovery
from COVID-19 change, then we may be required to record goodwill impairment
charges in future periods, whether in connection with our next annual impairment
testing in the third quarter of 2020, or on an interim basis, if any such change
constitutes a triggering event (as defined under ASC 350, Intangibles - Goodwill
and Other) outside of the quarter when we regularly perform our annual goodwill
impairment test. It is not possible at this time to determine if any such future
impairment charge would result or, if it does, whether such charge would be
material.
Income Taxes
Deferred tax assets and liabilities reflect temporary differences between the
amount of assets and liabilities for financial and tax reporting purposes. Such
amounts are adjusted, as appropriate, to reflect changes in tax rates expected
to be in effect when the temporary differences reverse. A valuation allowance is
recorded to reduce our deferred tax assets to the amount that is more likely
than not to be realized. Changes in tax laws or accounting standards and methods
may affect recorded deferred taxes in future periods.
When establishing a valuation allowance, we consider future sources of taxable
income such as future reversals of existing taxable temporary differences,
future taxable income exclusive of reversing temporary differences and
carryforwards and tax planning strategies. A tax planning strategy is an action
that: is prudent and feasible; an enterprise ordinarily might not take, but
would take to prevent an operating loss or tax credit carryforward from expiring
unused; and would result in realization of deferred tax assets. In the event we
determine that our deferred tax assets, more likely than not, will not be
realized in the future, the valuation adjustment to the deferred tax assets will
be charged to earnings in the period in which we make such a determination. We
have a $2.3 million valuation allowance against certain deferred tax assets as
of September 30, 2020.
In future quarters we will continue to evaluate our historical results for the
preceding twelve quarters and our future projections to determine whether we
will generate sufficient taxable income to utilize our deferred tax assets, and
whether a valuation allowance is required.
We calculate our current and deferred tax provision based on estimates and
assumptions that could differ from the actual results reflected in income tax
returns filed in subsequent years. Adjustments based on filed returns are
recorded when identified.
                                       31
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Income taxes have not been provided on certain undistributed earnings of foreign
subsidiaries because such earnings are considered to be permanently reinvested.
The amount of taxable income or loss we report to the various tax jurisdictions
is subject to ongoing audits by federal, state and foreign tax authorities. We
estimate of the potential outcome of any uncertain tax issue is subject to
management's assessment of relevant risks, facts, and circumstances existing at
that time. We use a more-likely-than-not threshold for financial statement
recognition and measurement of tax positions taken or expected to be taken in a
tax return. We record a liability for the difference between the benefit
recognized and measured and tax position taken or expected to be taken on its
tax return. To the extent that our assessment of such tax positions changes, the
change in estimate is recorded in the period in which the determination is made.
We report tax-related interest and penalties as a component of income tax
expense.
Recent Accounting Pronouncements
See Note 1, "Description of Business and Basis of Presentation" to our interim
Condensed Consolidated Financial Statements for disclosure on recent accounting
pronouncements not yet adopted.
Item 3. Quantitative and Qualitative Disclosures About Market Risk

Not applicable.

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