Forward-looking Statements
This report contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the "Securities Act"), Section 21E of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), and the Private Securities Litigation Reform Act of 1995. Such statements are based upon current expectations that involve risks and uncertainties. Any statements contained herein that are not statements of historical fact may be deemed to be forward-looking statements. For example, the words "believes," "anticipates," "plans," "expects," "intends," "could," "may," "will," and similar expressions are intended to identify forward-looking statements, including statements concerning our business and the expected performance characteristics, specifications, reliability, market acceptance, market growth, specific uses, user feedback, market position of our products and technology and the potential adverse impact of the COVID-19 pandemic on our business and operations. Our actual results and the timing of certain events may differ significantly from the results discussed in the forward-looking statements. Factors that might cause such a discrepancy include, but are not limited to, those discussed in "Part II-Item 1A-Risk Factors" and "Liquidity and Capital Resources" below. All forward-looking statements in this document are based on information available to us as of the date hereof and we assume no obligation to update any such forward-looking statements. The following discussion should be read in conjunction with our unaudited condensed consolidated financial statements and the accompanying notes contained in this quarterly report. Unless expressly stated or the context otherwise requires, the terms "we," "our," "us," "the Company," and "Arlo" refer toArlo Technologies, Inc. and our subsidiaries.
Business and Executive Overview
Arlo combines an intelligent cloud infrastructure and mobile app with a variety of smart connected devices that are transforming the way people experience the connected lifestyle. Arlo's deep expertise in product design, wireless connectivity, cloud infrastructure and cutting-edge AI capabilities focuses on delivering a seamless, smart home experience for Arlo users that is easy to setup and interact with every day. Our cloud-based platform provides users with visibility, insight and a powerful means to help protect and connect in real-time with the people and things that matter most, from any location with a Wi-Fi or a cellular connection. Since the launch of our first product inDecember 2014 , we have shipped over 21.6 million smart connected devices, and as ofOctober 3, 2021 , our smart platform had approximately 5.8 million cumulative registered accounts across more than 100 countries around the world. We conduct business across three geographic regions-theAmericas ;Europe ,Middle-East andAfrica ("EMEA"); andAsia Pacific ("APAC") and we primarily generate revenue by selling devices through retail, wholesale distribution, wireless carrier channels, security solution providers, Arlo's direct to consumer store and paid subscription services. International revenue was 35.0% and 32.9% of our revenue for the three months endedOctober 3, 2021 andSeptember 27, 2020 , respectively, and 35.6% and 28.9% of our revenue for the nine months endedOctober 3, 2021 andSeptember 27, 2020 , respectively. For the three months endedOctober 3, 2021 andSeptember 27, 2020 , we generated revenue of$111.1 million and$110.2 million , respectively, representing a year-over-year increase of 0.8%. For the nine months endedOctober 3, 2021 andSeptember 27, 2020 , we generated revenue of$292.3 million and$242.3 million , respectively, representing a year-over-year increase of 20.6%. Loss from operations were$15.6 million and$18.0 million for the three months endedOctober 3, 2021 andSeptember 27, 2020 , respectively. Loss from operations were$52.9 million and$89.2 million for the nine months endedOctober 3, 2021 andSeptember 27, 2020 , respectively. Our goal is to continue to develop innovative, world-class connected lifestyle solutions to expand and further monetize our current and future user and paid account bases. We believe that the growth of our business is dependent on many factors, including our ability to innovate and launch successful new products on a timely basis and grow our installed base, to increase subscription-based recurring revenue, to invest in brand awareness and channel partnerships and to continue our global expansion. We expect to maintain our investment in research and development going forward as we continue to introduce new and innovative products and services to enhance the Arlo platform. 36 -------------------------------------------------------------------------------- Table of Contents Key Business Metrics In addition to the measures presented in our unaudited condensed consolidated financial statements, we use the following key metrics to evaluate our business, measure our performance, develop financial forecasts and make strategic decisions. We believe these key business metrics provide useful information by offering the ability to make more meaningful period-to-period comparisons of our on-going operating results and a better understanding of how management plans and measures our underlying business. Our key business metrics may be calculated in a manner different from the same key business metrics used by other companies. We regularly review our processes for calculating these metrics, and from time to time we may discover inaccuracies in our metrics or make adjustments to better reflect our business or to improve their accuracy, including adjustments that may result in the recalculation of our historical metrics. We believe that any such inaccuracies or adjustments are immaterial unless otherwise stated. As of October 3, 2021 % Change September 27, 2020 (In thousands, except percentage data) Cumulative registered accounts 5,822 22.0 % 4,774 Cumulative paid accounts 877 146.3 % 356 Annual recurring revenue $ 80,400 102.9 % $ 39,634 Cumulative Registered Accounts. We believe that our ability to increase our user base is an indicator of our market penetration and growth of our business as we continue to expand and innovate our Arlo platform. We define our registered accounts at the end of a particular period as the number of unique registered accounts on the Arlo platform as of the end of such particular period. The number of registered accounts does not necessarily reflect the number of end-users on the Arlo platform, as one registered account may be used by multiple people. We changed our definition from registered users to registered accounts starting in the fourth quarter of 2019 due to theVerisure transaction.Verisure will own the registered accounts but we will continue to provide services to these European customers under the Verisure Agreements. Cumulative Paid Accounts. Paid accounts worldwide measured as any account where a subscription to a paid service is being collected (either by the Company or by the Company's customers or channel partners), plus paid service plans of a duration of more than 3 months bundled with products (such bundles being counted as a paid account after 90 days have elapsed from the date of registration). In the fourth quarter of 2019, we redefined paid subscribers as paid accounts to include customers that were transferred toVerisure as part of the disposal of our commercial operations inEurope because we will continue to provide services to these European customers and receive payments associated with them, under the Verisure Agreements. Annual Recurring Revenue ("ARR"). Effective as of the quarter endedOctober 3, 2021 , we have adopted ARR as one of the key indicators of our business performance. We believe ARR enables measurement of our business initiatives, and serves as an indicator of our future growth. ARR represents the amount of paid service revenue that we expect to recur annually and is calculated by taking our recurring paid service revenue for the last calendar month in the fiscal quarter, multiplied by 12 months. Recurring paid service revenue represents the revenue we recognize from our paid accounts and excludes prepaid service revenue and NRE service revenue from strategic partners. The ARR for the comparative period presented was derived following the same methodology. ARR is a performance metric and should be viewed independently of revenue and deferred revenue, and is not intended to be a substitute for, or combined with, any of these items. COVID-19 Update OnMarch 11, 2020 , theWorld Health Organization announced that COVID-19, a respiratory illness, caused by a novel coronavirus, is a pandemic. COVID-19 has spread to many of the countries in which we, our customers, our suppliers and our other business partners conduct business. Governments in affected regions have implemented, and may continue to implement, safety precautions which include quarantines, travel restrictions, business closures, cancellations of public gatherings and other measures as they deem necessary. Many organizations and individuals, including the Company 37 -------------------------------------------------------------------------------- Table of Contents and its employees are taking additional steps to avoid or reduce infection, including limiting travel and staying home from work. These measures are disrupting normal business operations both in and outside of affected areas and have had significant negative impacts on businesses and financial markets worldwide. We anticipate that our financial results could be adversely impacted due to: •temporary closure or decrease in foot traffic to our major customers' retail stores and shift of focus to essential goods distribution; •disruption to our supply chain caused by component shortages, extended transit times, labor shortages, factory uptime, freight capacity, inflated freight pricing and increased component and finished goods costs;
•deferment of customer spending due to economic uncertainty;
•decreased productivity due to travel bans, work-from-home policies or shelter in place orders; and
•a slow-down in the global economy or a credit crisis.
We continue to closely monitor developments and are taking steps to mitigate the potential risks related to the COVID-19 pandemic to us, our employees and our customers. The extent of the impact of the COVID-19 pandemic on our business operations will depend on future developments, including the duration of the pandemic, the broader implications of the macro-economic recovery and the impact on overall customer demand, all of which are uncertain and cannot be predicted. Our priorities and actions during the COVID-19 pandemic continue to be focused on protecting the health and safety of all those we serve, our employees, our customers, our suppliers and our communities, including implementing continuous updates to our health and safety policies and processes and progress made through vaccinations. We continue to instruct all but a limited number of our global workforce to work remotely as a precautionary measure intended to minimize the risk of the virus to them and the communities in which we operate, while we continue to focus on providing our team with the resources that they need to meet the needs of our customers and deliver new innovations to the markets we serve, despite challenges presented by the COVID-19 pandemic. We also continue to work with our suppliers to address any supply chain disruptions, which might include larger component backlogs, component cost increases, travel restrictions and logistics changes that can impact our operations. For example, increased demand for electronics as a result of the COVID-19 pandemic, effects of theU.S. trade war withChina , increased demand for chips in the automotive industry and certain other factors have led to a global shortage of semiconductors. As a result, we have experienced component shortages, including longer lead times for components and supply constraints, that have affected both our ability to meet scheduled product deliveries and worldwide demand for our products. Also, as a result of the COVID-19 pandemic, our supply chain partners are limited by production capacity, constrained by material availability, labor shortages, factory uptime and freight capacity, each of which constrains our ability to capitalize fully on end market demand. As ofOctober 3, 2021 , international freight capacity has dropped, causing air and ocean freight rates to materially increase. Furthermore, transit times have also increased, causing us to rely more on air freight in order to meet our customers' demands. For the three and nine months endedOctober 3, 2021 , we saw a 244% and 134% increase in freight-in expense compared to the prior year periods, respectively, as a result of the higher sea and air freight rates and component shortages which necessitated use of air freight to meet customer requested delivery dates. We expect supply chain constraints to persist through 2021 and to continue into 2022. While we have been broadly successful in navigating COVID-19 related challenges to date, any further disruptions brought about by the COVID-19 pandemic to our supply chain and operations could have a significant negative impact on our net revenue, gross and operating margin performance. In addition, as a result of the COVID-19 pandemic, we could experience material charges from potential adjustments of the carrying value of our inventories and trade receivables, impairment charges on our long-lived assets, intangible assets and goodwill, and changes in the effectiveness of our hedging instruments, among others. During the second quarter of 2021, we evaluated our existing real estate lease portfolio in light the COVID-19 pandemic and its impact on the changing nature of office space use by our workforce. This evaluation included the decision to sublease our office space inSan Jose, California . As a result, we recorded an impairment charge of$9.1 million , which includes$6.8 million associated with the right-of-use assets and$2.3 million associated with other lease related property and equipment assets, in the second quarter of 2021. Refer to Note 4, Balance Sheet Components, for further information about the impairment of the right-of-use asset and long-lived assets. 38 -------------------------------------------------------------------------------- Table of Contents We continue to be focused on navigating these recent challenges presented by the COVID-19 pandemic through preserving our liquidity and managing our cash flow through taking preemptive action to enhance our ability to meet our short-term liquidity needs. These actions include, but are not limited to, proactively managing working capital by closely monitoring customers' credit and collections, renegotiating payment terms with third-party manufacturers and key suppliers, closely monitoring inventory levels and purchases against forecasted demand, reducing or eliminating non-essential spending, subleasing excess office space, and deferment of hiring. We continue to monitor this rapidly developing situation and may, as necessary, reduce expenditures further, borrow under our revolving credit facility, or pursue other sources of capital that may include other forms of external financing in order to maintain our cash position and preserve financial flexibility in response to the uncertainty inthe United States and global markets resulting from the COVID-19 pandemic.
Results of Operations
We operate as one operating and reportable segment. The following table sets forth, for the periods presented, the unaudited condensed consolidated statements of operations data, which we derived from the accompanying unaudited condensed consolidated financial statements: Three Months Ended Nine Months Ended October 3, September 27, October 3, September 27, 2021 2020 2021 2020 (In thousands, except percentage data) Revenue: Products$ 84,152 75.7 %$ 91,271 82.8 %$ 217,224 74.3 %$ 191,597 79.1 % Services 26,997 24.3 % 18,965 17.2 % 75,052 25.7 % 50,721 20.9 % Total revenue 111,149 100.0 % 110,236 100.0 % 292,276 100.0 % 242,318 100.0 % Cost of revenue: Products 75,682 68.1 % 79,107 71.9 % 184,858 63.2 % 182,481 75.3 % Services 11,124 14.7 % 9,720 8.8 % 31,099 10.6 % 28,986 12.0 % Total cost of revenue 86,806 78.0 % 88,827 80.6 % 215,957 73.9 % 211,467 87.3 % Gross profit 24,343 21.9 % 21,409 19.4 % 76,319 26.1 % 30,851 12.7 % Operating expenses: Research and development 14,377 12.9 % 15,436 14.0 % 45,419 15.5 % 44,871 18.5 % Sales and marketing 12,779 11.5 % 12,720 11.5 % 36,445 12.5 % 35,471 14.6 % General and administrative 12,119 10.9 % 11,137 10.1 % 36,905 12.6 % 39,758 16.4 % Impairment charges - 0.0 % - - % 9,116 3.1 % - - % Separation expense 683 0.6 % 77 0.1 % 1,342 0.5 % 238 0.1 % Gain on sale of business - - % - - % - - % (292) - % Total operating expenses 39,958 35.9 % 39,370 35.7 % 129,227 44.2 % 120,046 49.5 % Loss from operations (15,615) (14.0) % (17,961) (16.3) % (52,908) (18.1) % (89,195) (36.8) % Interest income (expense), net (1) - % 74 0.1 % 26 - % 760 0.3 % Other income (expense), net 599 0.5 % 543 0.5 % 4,170 1.4 % 2,837 1.3 % Loss before income taxes (15,017) (13.5) % (17,344) (15.7) % (48,712) (16.7) % (85,598) (35.3) % Provision for income taxes 181 0.2 % 115 0.1 % 525 0.2 % 443 0.2 % Net loss$ (15,198) (13.7) %$ (17,459) (15.8) %$ (49,237) (16.8) %$ (86,041) (35.5) % Revenue
Our gross revenue consists primarily of sales of devices, prepaid and paid
subscription service revenue and NRE service revenue from
39 -------------------------------------------------------------------------------- Table of Contents transfer of control from us to the customer occurs. Our first generation camera products come with a prepaid service that provides users with rolling seven-day cloud video storage, the ability to connect up to five cameras and 90 days of customer support. Our second generation camera, doorbell and floodlight products under our new business model come with a prepaid service that includes a one-year free trial period of Arlo Secure bundled with ourArlo Ultra products launched in early 2019, and a three-month free trial period of Arlo Secure bundled with our products launched afterSeptember 2019 . Upon device shipment, we attribute a portion of the sales price to the prepaid service, deferring this revenue at the outset and subsequently recognizing it ratably over the estimated useful life of the device or free trial period, as applicable. Our paid subscription services relate to sales of subscription plans to our registered accounts. Our services also include certain development services provided toVerisure and other customers under NRE arrangements. In the third quarter of 2021, we introduced Arlo Secure, our new service plan with coverage for unlimited cameras and an enhanced Emergency Response solution. Arlo Secure replacedArlo Smart , our previous service plan. ExistingArlo Smart customers are entitled to either retain their existing plans or upgrade to the new Arlo Secure plan of their choosing. Our revenue consists of gross revenue, less end-user customer rebates and other channel sales incentives deemed to be a reduction of revenue per the authoritative guidance for revenue recognition, allowances for estimated sales returns, price protection, and net changes in deferred revenue. A significant portion of our marketing expenditure is with customers and is deemed to be a reduction of revenue under authoritative guidance for revenue recognition. Under the Supply Agreement that we entered into withVerisure in 2019 (the "Supply Agreement"),Verisure became the exclusive distributor of our products inEurope for all channels, and will non-exclusively distribute our products through its direct channels globally for an initial term of five years. During the five-year period commencingJanuary 1, 2020 ,Verisure has an aggregate product purchase commitment of$500.0 million . As ofOctober 3, 2021 ,$114.9 million of the purchase commitment has been fulfilled. The Supply Agreement also provides for certain NRE services toVerisure , including developing certain custom products specified byVerisure in exchange for an aggregate of$13.5 million , payable in installments upon meeting certain development milestones. As ofOctober 3, 2021 ,Verisure has paid$11.8 million for these NRE services. For the three and nine months endedOctober 3, 2021 , the Company recognized service revenue of$1.3 million and$4.8 million , respectively, for these NRE services. For the three and nine months endedSeptember 27, 2020 , the Company recognized service revenue of$2.3 million and$5.5 million , respectively, for these NRE services. We conduct business across three geographic regions:Americas , EMEA, and APAC. We generally base revenue by geography on the ship-to location of the customer for device sales and device location for service sales. Three Months Ended Nine Months Ended October 3, September 27, October 3, September 27, 2021 % Change 2020 2021 % Change 2020 (In
thousands, except percentage data)
Americas$ 74,511 (1.8) %$ 75,861 $ 190,828 7.8 %$ 177,030 Percentage of revenue 67.0 % 68.8 % 65.3 % 73.1 % EMEA 30,931 10.4 % 28,010 80,623 73.3 % 46,531 Percentage of revenue 27.8 % 25.4 % 27.6 % 19.2 % APAC 5,707 (10.3) % 6,365 20,825 11.0 % 18,757 Percentage of revenue 5.1 % 5.8 % 7.1 % 7.7 % Total revenue$ 111,149 0.8 %$ 110,236 $ 292,276 20.6 %$ 242,318 Revenue for the three and nine months endedOctober 3, 2021 increased 0.8% and 20.6%, compared to the prior year periods, respectively, primarily due to higher service revenue. Product revenue decreased by$7.1 million , or 7.8% for the three months endedOctober 3, 2021 compared to the prior year period, primarily driven by a decrease in product shipments inAmericas and APAC, partially offset by less provisions for sales returns, price protection and marketing expenditures that are deemed to be a reduction of revenue. Product revenue increased by$25.6 million , or 13.4% for the nine months endedOctober 3, 2021 compared to the prior year period, primarily driven by an increase in product shipments in EMEA and less provisions for sales returns, price protection and marketing expenditures that are deemed to be a reduction of revenue, partially offset by decreased product shipments inAmericas and APAC. Service revenue 40 -------------------------------------------------------------------------------- Table of Contents increased by$8.0 million , or 42.4% and$24.3 million , or 48.0% for the three and nine months endedOctober 3, 2021 compared to the prior year periods, respectively, primarily due to an increase in paid accounts.
Cost of Revenue
Cost of revenue consists of both product costs and costs of service. Product costs primarily consist of: the cost of finished products from our third-party manufacturers; overhead costs, including purchasing, product planning, inventory control, warehousing and distribution logistics, third-party software licensing fees, inbound freight, IT and facilities overhead, warranty costs associated with returned goods, write-downs for excess and obsolete inventory, royalties to third parties; and amortization expense of certain acquired intangibles. Cost of service consists of costs attributable to the provision and maintenance of our cloud-based platform, including personnel, storage, security and computing, as well as NRE service costs incurred under theVerisure and other NRE arrangements. Our cost of revenue as a percentage of revenue can vary based upon a number of factors, including those that may affect our revenue set forth above and factors that may affect our cost of revenue, including, without limitation: product mix, sales channel mix, registered accounts' acceptance of paid subscription service offerings, fluctuation in foreign exchange rates and changes in our cost of goods sold due to fluctuations in prices paid for components, net of vendor rebates, cloud platform costs, warranty and overhead costs, inbound freight and duty product conversion costs, charges for excess or obsolete inventory, and amortization of acquired intangibles. We outsource our manufacturing, warehousing, and distribution logistics. We also outsource certain components of the required infrastructure to support our cloud-based back-end IT infrastructure. We believe this outsourcing strategy allows us to better manage our product and service costs and gross margin. The following table presents cost of revenue and gross margin for the periods indicated: Three Months Ended Nine Months Ended October 3, September 27, October 3, September 27, 2021 % Change 2020 2021 % Change 2020 (In thousands, except percentage data) Cost of revenue: Products$ 75,682 (4.3) %$ 79,107 $ 184,858 1.3 %$ 182,481 Services 11,124 14.4 % 9,720 31,099 7.3 % 28,986 Total cost of revenue$ 86,806 (2.3) %$ 88,827 $ 215,957 2.1 %$ 211,467 Cost of product revenue decreased for the three months endedOctober 3, 2021 compared to the prior year period, primarily due to the decrease in product revenue and excess and obsolete inventory provision, partially offset by an increase in freight-in cost as a result of COVID-19 related supply chain disruption. The decrease in excess and obsolete inventory provision is due to more effective inventory management. Cost of product revenue increased for the nine months endedOctober 3, 2021 compared to the prior year period, primarily due to the increase in product revenue and freight-in cost as a result of COVID-19 related supply chain disruption, partially offset by a decrease in warranty cost and excess and obsolete inventory provision. The decrease in warranty cost is a result of a lower scrap rate driven by increased refurbished product sales, lower returns and fewer product transitions. The decrease in excess and obsolete inventory provisions is due to fewer product transitions and more effective inventory management. Cost of service revenue increased for the three and nine months endedOctober 3, 2021 compared to the prior year periods, in line with the respective service revenue growth. 41 -------------------------------------------------------------------------------- Table of Contents Gross Margin
The following table presents gross margin for the periods indicated:
Three Months Ended Nine Months Ended October 3, September 27, October 3, September 27, 2021 % Change 2020 2021 % Change 2020 (In thousands, except percentage data) Gross profit: Products$ 8,470 (30.4) %$ 12,164 $ 32,366 255.0 %$ 9,116 Services 15,873 71.7 % 9,245 43,953 102.2 % 21,735 Total gross profit$ 24,343 13.7 %$ 21,409 $ 76,319 147.4 %$ 30,851 Gross profit percentage: Products 10.1 % 13.3 % 14.9 % 4.8 % Services 58.8 % 48.8 % 58.6 % 42.9 % Total gross profit percentage 21.9 % 19.4 % 26.1 % 12.7 % Gross margin increased for the three months endedOctober 3, 2021 , compared to the prior year period, primarily driven by the increased service margin, offset by a decrease in product margin. The service margin increase is primarily due to growth in paid service revenue and cost optimizations implemented. The product margin decrease is primarily driven by higher freight-in costs as a result of COVID-19 related supply chain disruption, and other overhead costs. Gross margin increased for the nine months endedOctober 3, 2021 compared to the prior year periods, due to a combination of both product and service margin increases. The product margin increase is primarily due to decreased provisions for price protection, sales returns and marketing expenditures that are deemed to be reductions of revenue, decreased warranty costs and a lower excess and obsolete inventory provision. The service margin increase is primarily due to an increase in paid service revenue coupled with various cost optimizations implemented. Operating Expenses Research and Development Research and development expense consists primarily of personnel-related expense, safety, security, regulatory services and testing, other research and development consulting fees, and corporate IT and facilities overhead. We recognize research and development expense as it is incurred. We have invested in and expanded our research and development organization to enhance our ability to introduce innovative products and services. We believe that innovation and technological leadership are critical to our future success, and we are committed to continuing a significant level of research and development to develop new technologies, products, and services, including our hardware devices, cloud-based software, AI-based algorithms, and machine learning capabilities. We expect research and development expense to stay relatively flat in absolute dollars as we manage our expenses while continuing to develop new product and service offerings. The following table presents research and development expense for the periods indicated: Three Months Ended Nine Months Ended October 3, September 27, October 3, September 27, 2021 % Change 2020 2021 % Change 2020 (In thousands, except percentage data) Research and development expense$ 14,377 (6.9) %$ 15,436 $ 45,419 1.2 %$ 44,871 Research and development expense decreased for the three months endedOctober 3, 2021 , compared to the prior year period, primarily due to a decrease of$0.9 million in personnel-related expenses. Research and development expense increased for the nine months endedOctober 3, 2021 , compared to the prior year period, primarily due to an increase of$2.2 million in personnel-related expenses and an increase of$0.3 million in outside professional services, partially offset by a decrease of$2.1 million in corporate IT and facility overhead. Also, certain research and development expenses 42 -------------------------------------------------------------------------------- Table of Contents amounting to$0.7 million and$2.8 million , respectively, for the three and nine months endedOctober 3, 2021 , and$1.2 million and$3.1 million , respectively, for the three and nine months endedSeptember 27, 2020 were attributed to the Verisure NRE arrangement, and are classified as cost of service revenue.
Sales and Marketing
Sales and marketing expense consists primarily of personnel expense for sales and marketing staff; technical support expense; advertising; trade shows; corporate communications and other marketing expense; product marketing expense; IT and facilities overhead; outbound freight costs; and credit card processing fees. We expect our sales and marketing expense to fluctuate for the foreseeable future based on the seasonality of our business, the growth of our direct to consumer store, and the extent to which we invest in marketing to drive awareness of our brand and drive demand for our products. The following table presents sales and marketing expense for the periods indicated: Three Months Ended Nine Months Ended October 3, September 27, October 3, September 27, 2021 % Change 2020 2021 % Change 2020 (In thousands, except percentage data) Sales and marketing expense$ 12,779 0.5 %$ 12,720 $ 36,445 2.7 %$ 35,471 Sales and marketing expense marginally increased for the three months endedOctober 3, 2021 , compared to the prior year period, primarily due to an increase of$0.6 million in personnel-related expenses and an increase of$0.5 million in credit card processing fees, partially offset by a decrease of$1.1 million in outside professional services. Sales and marketing expense increased for the nine months endedOctober 3, 2021 , compared to the prior year period, primarily due to an increase of$1.7 million in personnel-related expenses and an increase of$1.1 million in credit card processing fees, partially offset by a decrease of$1.1 million in outside professional services and a decrease of$0.9 million in marketing expenditures. General and Administrative General and administrative expense consists primarily of personnel-related expense for certain executives, finance and accounting, investor relations, human resources, legal, information technology, professional fees, corporate IT and facilities overhead, strategic initiative expense and other general corporate expense. We expect our general and administrative expense to fluctuate as a percentage of our revenue in future periods based on fluctuations in our revenue and the timing of such expense. The following table presents general and administrative expense for the periods indicated: Three Months Ended Nine Months Ended October 3, September 27, October 3, September 27, 2021 % Change 2020 2021 % Change 2020 (In thousands, except percentage data) General and administrative expense$ 12,119 8.8 %$ 11,137 $ 36,905 (7.2) %$ 39,758 General and administrative expense increased for the three months endedOctober 3, 2021 , compared to the prior year period, primarily due to an increase of$1.0 million in legal and professional services. General and administrative expense decreased for the nine months endedOctober 3, 2021 , compared to the prior year period, primarily due to a decrease of$2.1 million in personnel-related expenditures partially brought about by the one-time charge for stock-based compensation expense recognized in the first quarter of 2020 upon the voluntary forfeiture of our CEO's stock options inJanuary 2020 ,$0.8 million ofVerisure transaction costs recognized in the first half of 2020, and a decrease of$0.5 million in corporate IT and facility overhead, partially offset by an increase of$0.8 million in legal and professional services. 43 -------------------------------------------------------------------------------- Table of Contents Impairment Charges
The following table presents impairment charges for the periods indicated:
Three Months Ended Nine Months Ended October 3, September 27, October 3, September 27, 2021 % Change 2020 2021 % Change 2020 (In thousands, except percentage data) Impairment charges $ - ** $ -$ 9,116 ** $ - During the second quarter of 2021, we reviewed certain of our right-of-use assets and other lease-related assets for impairment in conjunction with our decision to sublease our office space inSan Jose, California . As a result, we recorded an impairment charge of$9.1 million , which includes$6.8 million associated with the right-of-use asset and$2.3 million associated with the leasehold improvements and furniture, fixtures and equipment included in theSan Jose office asset group. Refer to Note 4, Balance Sheet Components, for further information about the impairment of the right-of-use asset and long-lived assets.
Separation Expense
Separation expense consists primarily of costs of legal and professional services for IPO-related litigation associated with our separation from NETGEAR.
The following table presents separation expense for the periods indicated:
Three Months Ended Nine Months Ended October 3, September 27, October 3, September 27, 2021 % Change 2020 2021 % Change 2020 (In thousands, except percentage data) Separation expense$ 683 787.0 % $ 77$ 1,342 463.9 % $ 238 Gain on sale of business The following table presents gain on sale of business for the periods indicated: Three Months Ended Nine Months Ended October 3, September 27, October 3, September 27, 2021 % Change 2020 2021 % Change 2020 (In thousands, except percentage data) Gain on sale of business $ - ** $ -$ (292) ** $ -
**Percentage change not meaningful
In the fourth quarter of 2019, we sold our commercial operations inEurope which resulted in a gain on sale of business. In the first quarter of 2020, we recognized an additional gain of$292 thousand as a result of the final working capital adjustment.
Interest Income and Other Income (Expense), Net
The following table presents other income (expense), net for the periods indicated: Three Months Ended Nine Months Ended October 3, September 27, October 3, September 27, 2021 % Change 2020 2021 % Change 2020 (In thousands, except percentage data) Interest income (expense), net (1) ** 74 26 ** 760 Other income (expense), net 599 ** 543 4,170 ** 2,837
**Percentage change not meaningful.
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Our interest income was primarily earned from our short-term investments and cash and cash equivalents. We expect our interest income in absolute dollars to decrease as we deploy our short-term investments and cash and cash equivalents to fund our operations, while interest rates have also declined. Interest income decreased for the three and nine months endedOctober 3, 2021 , compared to the prior year periods, primarily due to the decrease in our short-term investments and cash and cash equivalents as we funded our operations and a decline in interest rates. Other income (expense), net primarily represents gains and losses on transactions denominated in foreign currencies, foreign currency contract gain (loss), net, and other miscellaneous income and expense. We have also included reimbursements for the Verisure Transition Service Agreement ("TSA") in Other income. Other income (expense), net stayed relatively flat for the three months endedOctober 3, 2021 compared to the prior year period. Other income (expense), net, increased for the nine months endedOctober 3, 2021 , compared to the prior year period, primarily due to the Employee Retention Credit ("ERC") under the Coronavirus Aid, Relief, and Economic Security Act (the "CARES Act") for qualified wages amounting to$1.8 million , which was recognized as Other income in the second quarter of 2021, partially offset by decreases in Verisure TSA related income. The CARES Act was signed into law onMarch 27, 2020 in response to the COVID-19 pandemic. The ERC, as one of the provisions that provide economic relief for individuals and businesses under the CARES Act, is a refundable payroll tax credit that encouraged businesses to keep employees on the payroll during the COVID-19 pandemic.
Provision for Income Taxes
Three Months Ended Nine Months Ended October 3, September 27, October 3, September 27, 2021 % Change 2020 2021 % Change 2020 (In thousands, except percentage data) Provision for income taxes$ 181 57.4 %$ 115 $ 525 18.5 %$ 443 Effective tax rate (1.2) % (0.7) % (1.1) % (0.5) % The Company's provision for income taxes was primarily attributable to income taxes on foreign earnings. The increase in provision for income taxes for the three and nine months endedOctober 3, 2021 , compared to the prior year periods, was primarily due to higher foreign earnings in fiscal 2021. Losses incurred predominantly in theU.S. continue to be subject to a full valuation allowance.
Liquidity and Capital Resources
We have a history of losses and may continue to incur operating and net losses for the foreseeable future. As ofOctober 3, 2021 , our accumulated deficit was$282.0 million . Our principal sources of liquidity are cash, cash equivalents and short-term investments. Short-term investments are marketable government securities with an original maturity or a remaining maturity at the time of purchase of greater than three months and no more than 12 months. The marketable securities are held in our company's name with a high quality financial institution, which acts as our custodian and investment manager. As ofOctober 3, 2021 , we had cash, cash equivalents and short-term investments totaling$166.1 million . 9.1% of our cash and cash equivalents were held outside of theU.S. Starting in 2018, the Tax Cuts and Jobs Act of 2017 (the "Tax Act") impact on the repatriation of foreign earnings is generally immaterial. The cash and cash equivalents balance outside of theU.S. is subject to fluctuation based on the settlement of intercompany balances. InNovember 2019 , we entered into a business financing agreement withWestern Alliance Bank providing for a credit facility to up to$40.0 million and as ofOctober 3, 2021 , we have not borrowed against this credit facility. Refer to Note 8. Debt in the Notes to Unaudited Condensed Consolidated Financial Statements in Item 1 of Part I of this Quarterly Report on Form 10-Q for further details on such business financing agreement. OnOctober 27, 2021 , the Company terminated the credit facility that was reaching maturity withWestern Alliance Bank . On 45 -------------------------------------------------------------------------------- Table of Contents the same day, the Company entered into a Loan and Security Agreement withBank of America, N.A . for a$40 million three-year revolving credit facility. Refer to Note 14. Subsequent Event for further information about the terms and structure of the credit facility. Based on our current plans, business financing agreement withBank of America, N.A , and market conditions, we believe that such sources of liquidity will be sufficient to satisfy our anticipated cash requirements for at least the next 12 months. However, in the future, including sooner than may be anticipated, we may require or desire additional funds to support our operating expenses and capital requirements or for other purposes, such as acquisitions, and may seek to raise such additional funds through public or private equity or debt financings or collaborative agreements or from other sources. However, the COVID-19 pandemic continues to rapidly evolve and has already resulted in a significant disruption of global financial markets. If the disruption persists and deepens, we could experience an inability to access additional capital, which could in the future negatively affect our capacity to support our operating expenses and capital requirements or for other purposes, such as acquisitions. We have no commitments to obtain such additional financing and cannot assure you that additional financing will be available at all or, if available, that such financing would be obtainable on terms favorable to us and would not be dilutive. Our future liquidity and cash requirements will depend on numerous factors, including the introduction of new products, the growth in our service revenue, as well as the ability to increase our gross margin dollars and continue to maintain controls over our operating expenditures.
Cash Flow
The following table presents our cash flows for the periods presented:
Nine Months EndedOctober 3 ,September 27, 2021 2020 (In thousands)
Net cash used in operating activities$ (32,656) $ (59,317) Net cash provided by (used in) investing activities 18,062 (2,155) Net cash used in financing activities (5,535) (1,581) Net cash decrease$ (20,129) $ (63,053) Operating activities Net cash used in operating activities decreased by$26.7 million for the nine months endedOctober 3, 2021 compared to the prior year period. This decrease comprised a$39.7 million reduction in adjusted net loss reconciled to net cash used in operating activities, offset by an increase in working capital used in operations of$13.1 million , mainly driven by an increase in accounts receivable, partially offset by a reduction in inventories, and decreased accounts payable. The increased accounts receivable balance was mainly driven by product shipments being back-end loaded in the quarter as a result of the supply constraints brought about by COVID-19. Our days sales outstanding ("DSO") decreased to 62 days as ofOctober 3, 2021 compared to 64 days as ofDecember 31, 2020 , primarily as a result of in-quarter collections from our customers that were on seasonal dating terms and unpaid in the fourth quarter of 2020, as well as a change in customer mix and an increase in service revenue. Typically, our DSO in the fourth quarter is higher due to seasonal payment terms provided to our larger customers. Inventory decreased to$39.8 million as ofOctober 3, 2021 from$64.7 million as ofDecember 31, 2020 , mainly driven by the elongated lead time in production due to component shortages and supply chain disruptions, both of which were brought about by COVID-19-related issues. Our ending inventory turns were 7.6x in the three months endedOctober 3, 2021 up from 5.0x turns in the three months endedDecember 31, 2020 , primarily as a result of a lower inventory balance as previously discussed. Our accounts payable marginally decreased to$61.7 million as ofOctober 3, 2021 from$62.2 million as ofDecember 31, 2020 . 46
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Investing activities
Net cash provided by investing activities increased by$20.2 million for the nine months endedOctober 3, 2021 compared to the prior year period, primarily due to maturity of our of short-term investments.
Financing activities
Net cash used in financing activities was
Contractual Obligations
Our principal commitments consist of obligations under operating leases for office space, equipment, data center facilities and distribution center facilities, as well as non-cancellable purchase commitments. Refer to Note 9. Commitments and Contingencies, in Notes to Unaudited Condensed Consolidated Financial Statements in Item 1 of Part I of this Quarterly Report on Form 10-Q for a complete discussion of our contractual obligations.
Critical Accounting Policies and Estimates
For a complete description of what we believe to be the critical accounting policies and estimates used in the preparation of our Unaudited Condensed Consolidated Financial Statements, refer to our Annual Report on Form 10-K for the year endedDecember 31, 2020 . There have been no material changes to our critical accounting policies and estimates during the nine months endedOctober 3, 2021 , other than as discussed in Note 2. Significant Accounting Policies and Recent Accounting Pronouncements, in the Notes to Unaudited Condensed Consolidated Financial Statements in Item 1 of Part I of this Quarterly Report on Form 10-Q,
Recent Accounting Pronouncements
For a complete description of recent accounting pronouncements, including the expected dates of adoption and estimated effects on financial condition and results of operations, refer to Note 2, Summary of Significant Accounting Policies and Recent Accounting Pronouncements, in Notes to Unaudited Condensed Consolidated Financial Statements in Item 1 of Part I of this Quarterly Report on Form 10-Q. 47
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