Assurant Investor Overview
Third Quarter 2020
© 2020 Assurant, Inc. All rights reserved. 1
Cautionary Statement
Some of the statements included in this presentation, particularly those with respect to the proposed HYLA Mobile acquisition and process to explore strategic alternatives for our Global Preneed segment, including our financing plans and any statements regarding our anticipated future financial performance, business prospects, growth and operating strategies and other similar matters, including performance outlook, financial objectives and drivers, are forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995.
Refer to Exhibit 1 in the Appendix for factors that could cause our actual results to differ materially from those currently estimated by management and information on where you can find a more detailed discussion of these factors in our SEC filings.
Assurant uses non-GAAP financial measures to analyze the company's operating performance. Because Assurant's calculation of these measures may differ from similar measures used by other companies, investors should be careful when comparing Assurant's non-GAAP financial measures to those of other companies.
Refer to Exhibit 2 in the Appendix for a reconciliation of non-GAAP financial measures to the most comparable GAAP financial measures.
© 2020 Assurant, Inc. All rights reserved. 2
Investment Highlights
Multiple Levers To Drive Long-Term Shareholder Value
Profitable growth in attractive markets where we have leadership positions
Specialty risk businesses with superior returns and cash flows
Capital-light businesses with continued growth in the connected world
More diversified earnings with lower catastrophe exposure and a countercyclical hedge Track record of disciplined capital deployment
© 2020 Assurant, Inc. All rights reserved. 3
We are a leading provider of lifestyle and housing solutions
Protecting | In partnership | ||
major consumer | with leading | ||
purchases … | brands that … | ||
• | Home and Rental | • | Make |
• | Car | • | Sell |
• | Mobile Devices | • | Finance |
- Appliances
Through innovative offerings …
- Device lifecycle management
- Premium tech support
- Integrated point-of- lease billing and tracking
Assurant is more than a traditional insurance company.
© 2020 Assurant, Inc. All rights reserved. 4
Further Aligning Strategic Focus on Market-leading Lifestyle and Housing Businesses
HYLA Mobile Acquisition
HYLA Mobile is a leading provider of smartphone software and trade-in and upgrade services
Scales our trade-in and upgrade offerings, adds new capabilities and provides a complementary client base, including the largest mobile carriers, retailers and OEMs in North America and Japan
HYLA has delivered double-digit growth during the past three years by leveraging a unique software-as-a-service (SaaS) approach and patented technology to drive device trade-in and upgrade programs, processing and disposition
Combined businesses will further sustainability practices by extending the life of mobile devices, servicing more than 30 trade-in or upgrade programs globally and 14 million devices annually
Exploring Strategic Alternatives for Global Preneed
On October 28, 2020, Assurant announced that it has started exploring a range of strategic alternatives, including the possible sale of the business
Allows us to put an even sharper focus on growth opportunities across our lifestyle and housing solutions that are driving the highest returns at a time when the world is connecting at an accelerating pace
© 2020 Assurant, Inc. All rights reserved. 5
We Partner with Industry-Leading Clients Across Global Lifestyle and Global Housing
GLOBAL LIFESTYLE
Connecting and protecting consumer devices, appliances, cards and transactions.
- Connected Living
- Global Automotive
- Global Financial Services
Revenue(1)
9-Months 2020 = $5.5 Billion
Full-Year 2019 = $7.1 Billion
GLOBAL HOUSING
GLOBAL HOUSING
Helping customers protect their properties.
- Multifamily Housing
- Lender-PlacedInsurance
- Specialty & Other
Revenue(1)
9-Months 2020 = $1.5 Billion
Full-Year 2019 = $2.0 Billion
GLOBAL PRENEED(2)
Helping ease the financial and emotional burden associated with end-of-life planning.
- Prearranged Funeral Funding
- Senior Lifestyle Planning Solutions
Revenue(1)
9-Months 2020 = $156 Million
Full-Year 2019 = $201 Million
- Revenue equals net earned premiums, fees and other income.
- On October 28, 2020, the company announced that it is exploring a range of strategic alternatives for Global Preneed, including the possible sale of the business.
© 2020 Assurant, Inc. All rights reserved. 6
Repositioned For Continued Profitable Growth
- Earnings expansion, outpacing market declines in lender-placed
- Double-digitgrowth in rest of portfolio driven by Connected Living, Multifamily Housing and Global Automotive
- Year-to-date2020:
- Net operating income, excluding catastrophes(1), of $527 million, up 21% from 2019
- Earnings per diluted share, excluding catastrophes(1), of $8.69, up 25% from 2019
- Net operating income and earnings per diluted share both exclude catastrophes, which throughout this presentation refer to reportable catastrophes as defined in Exhibit 2 in the Appendix. Refer to Exhibit 2 in the Appendix for information regarding non-GAAP financial measures, including reconciliations to the most directly comparable GAAP measures.
- Beginning June 1, 2018, net operating income includes TWG earnings, per the acquisition.
Net Operating Income(1,2) ($ millions)
$515 | $574 | ||||
2015-2019(2) | |||||
$418 | $379 | $413 | 8% CAGR | ||
Net Operating | |||||
Income | |||||
2015 2016 2017 2018 2019
Earnings Per Diluted Share(1,2)
$8.65 | $9.21 | |||
$7.46 | ||||
2015-2019(2) | ||||
$6.06 | $6.12 | 11% CAGR | ||
Earnings Per | ||||
Diluted Share | ||||
2015 2016 2017 2018 2019
© 2020 Assurant, Inc. All rights reserved. 7
Long-Term Drivers of Outperformance
MARKET- | INNOVATIVE |
LEADING | |
OFFERINGS | |
POSITIONS | |
MACRO &
CONSUMER
TRENDS
LEADING BRANDS | BROAD, |
DIFFERENTIATED | |
& DISTRIBUTION | |
CAPABILITIES | |
PARTNERS | |
GREATER
DIVERSIFICATION
DISCIPLINED
CAPITAL
DEPLOYMENT
STRONG
EARNINGS &
CASH FLOW
© 2020 Assurant, Inc. All rights reserved. 8
Portfolio of Market-Leading Businesses with Attractive Growth Prospects
Mobile | Auto | Multifamily | Lender-placed | Preneed(1) | ||||||||
Housing | Insurance | |||||||||||
Favorable | Refurbed | devices, | Stable | overall | Household | Mortgage | Favorable | |||||
Industry | Internet of | Things | car sales in U.S. | formation | originations | demographics driven | ||||||
Trends | and 5G upgrades | over long-term | growing again | by baby boomers | ||||||||
Attachment | Higher device | Mix of new and | Policy penetration | U.S. economic | Improved point-of- | |||||||
used cars and | and | |||||||||||
Rate Drivers | prices | and persistency | sale technology | |||||||||
global expansion | housing cycle | |||||||||||
Assurant | Industry | Combined | PMC and affinity | Partnering with | Alignment with | |||||||
consolidation; | strength of | |||||||||||
Positioning | channel growth | industry leaders | industry leader | |||||||||
global growth | Assurant and TWG | |||||||||||
- On October 28, 2020, the company announced that it is exploring a range of strategic alternatives for Global Preneed, including the possible sale of the business.
© 2020 Assurant, Inc. All rights reserved. 9
Partnerships with Leading Global Brands and Broad Distribution Channels
HOUSING | AUTO | MOBILE | ||
7 of the Top 10 | 8 of the Top 10 | 4 of the Top 5 |
largest mortgage | global auto | global connected |
servicers in the U.S. | manufacturers | living brands |
Mortgage | |
Small PMCs | Servicers |
LARGE PMCs | BANKS |
Dealers,
Agents,
National E-tailers
Accounts
MULTIFAMILY HOUSING
8 of the Top 10
largest multifamily housing
property management
companies (PMCs) in the U.S.
PRENEED(1)
The largest funeral home
and cemetery service provider
in the U.S. and Canada
AUTO TPA | RETAILERS |
OEMs | MOBILE |
CARRIERS | |
Automotive, | Cable |
Mobile Device | |
Refer to Exhibit 3 in the Appendix for list of sources. Information listed as of September 30, 2020, unless otherwise noted.
- On October 28, 2020, the company announced that it is exploring a range of strategic alternatives for Global Preneed, including the possible sale of the business.
© 2020 Assurant, Inc. All rights reserved. 10
Robust and Diversified Cash Flow Creates Significant Flexibility to Drive Shareholder Value
- Robust cash flow with over $5.7B in segment dividends over the past 10 years(1)
- On average, ~100% of segment earnings distributed to holding company
- $460 million holding company liquidity available as of Q3 2020
- More balanced portfolio creates diversified source of cash flows
- Risk businesses generate strong cash flows and provide capital to support growth
- Growth in less capital-intensive businesses generates more predictable cash flows over time
Conversion Percentage of
Segment Earnings(2)
$5.7B Total
Dividends
(3) | (3,4) | (3,4) | (3,5) |
- Consists of dividends from operating subsidiaries to the holding company, net of infusions, and excluding acquisitions and divestitures.
- Conversion percentage equals segment dividends (defined above) divided by segment operating earnings. Segment operating earnings exclude Corporate and Other losses, interest expense and preferred dividends.
- 2015-2018exclude dividends and infusions relating to Assurant Health and Assurant Employee Benefits.
- 2016-2017exclude $1.5 billion proceeds received from sale of Assurant Employee Benefits and Assurant Health wind-down.
- 2018 includes $237 million in proceeds received from a reduction in deferred tax liabilities from U.S. tax reform. Also includes $148 million in dividends from The Warranty Group.
© 2020 Assurant, Inc. All rights reserved. 11
Capital Deployment Strategy Creates Balance Between Shareholder Returns and Growth
Capital Management Principles
- Invest in business to drive sustained innovation and growth
- Select tuck-in acquisitions
- Target to maintain investment grade rating
- Return excess capital to shareholders
- Repurchased 64% of shares since IPO(1)
- In 2019, returned $426 million to shareholders
Balanced Capital
Deployment Strategy
12% 11%
2004 -
33% 2019
44%
Common | Share | M&A | Capital | |||
Stock | Repurchases | Infusions | ||||
Dividends
(1) As of September 30, 2020.
© 2020 Assurant, Inc. All rights reserved. 12
High Quality and Diversified Investment Portfolio
Fixed Maturity | |||||
Preferred | Securities by | ||||
Other 4% | Credit Quality | (1) | |||
Real Estate 1% | Equity 2% | ||||
• Total portfolio market value of | 09/30/20 | ||||
Commercial | |||||
$17.4 billion(2) | Mortgages 4% | AAA / Aa / A | |||
62% |
- Fixed maturity investments, cash and short-term investments represent 89% of the portfolio
- 95% of fixed maturity investments are investment grade
- Average duration of approximately 7 years(3)
Cash and | ||
Short-term | ||
14% | Investment | |
U.S. Govt / | ||
Agency 1% | Portfolio | |
Breakdown(1) Corporate 55% | ||
Foreign Govt | 09/30/20 | |
6% |
Municipals 1%
RMBS 7%
CMBS 2%
ABS 3%
Baa 33%
Ba and Lower
5%
- Expressed as a percentage of total investments and cash and cash equivalents
- Includes total investments and cash and cash equivalents
- Average duration excludes Real Estate and Other investments and includes cash and cash equivalents held at Corporate
© 2020 Assurant, Inc. All rights reserved. 13
Long-Term Strategy to Deliver Sustained Outperformance
MARKET- | INNOVATIVE |
LEADING | |
OFFERINGS | |
POSITIONS | |
Executing strategy should result in:
- Even stronger portfolio of businesses with leadership positions and attractive growth prospects
- Deeper partnerships with leading brands to sustain innovation, drive better customer experience
LEADING BRANDS | BROAD, |
DIFFERENTIATED | |
& DISTRIBUTION | |
CAPABILITIES | |
PARTNERS | |
- Broader offerings beyond insurance to meet evolving consumer needs
- Leader in innovation for the connected world - across devices, cars and home
- Continue to advance thinking and implement best practices in governance and social responsibility approach
© 2020 Assurant, Inc. All rights reserved. 14
Financial Update
© 2020 Assurant, Inc. All rights reserved. 15
Third Quarter 2020 Results
Q3 2020 Net Operating Income ex. CATs(1,2) ($M)
225.0 | 13.2 | (23.5)(1) | |
200.0 | 100.1 | (19.9) | |
175.0 | (4.7) | 171.8 | |
150.0 | |||
125.0 | |||
100.0 | 106.6 | ||
75.0 | |||
50.0 | |||
25.0 | |||
- |
- Refer to Exhibit 2 in the Appendix for information regarding non-GAAP financial measures, including reconciliations to the most directly comparable GAAP measures.
- Reportable catastrophes include catastrophe losses, net of reinsurance and client profit sharing adjustments, as well as reinstatement and other premiums.
Total Assurant
- Net operating income, excluding CATs(1,2), increased 22% compared to prior year period, primarily due to more favorable non-catastropheloss experience in Global Housing and continued growth in Connected Living within Global Lifestyle
- Earnings per diluted share, excluding CATs(1,2), increased 25% compared to prior year period, driven primarily by the factors noted above
Global Lifestyle
- Earnings increased from prior year period, driven primarily by Connected Living mainly due to mobile from continued subscriber growth in North America and Asia Pacific, as well as improved profitability from extended service contracts
- Results were partially offset by lower investment income and unfavorable foreign exchange, as well as lower volumes and unfavorable loss experience in Global Financial Services, including impacts from COVID-19
Global Housing
- Earnings, excluding catastrophes, increased mainly due to more favorable non- catastrophe loss experience across specialty products and lender-placed driven by lower claims frequency, reserve releases related to run-off business and previously implemented underwriting initiatives
- Growth in multifamily housing and specialty products also contributed to the increase
Global Preneed
- Earnings increased in third quarter 2020 compared to the prior year period. Third quarter 2019 included a charge of $9.9 million for an accounting adjustment. Excluding this adjustment, underlying results decreased primarily due to lower investment income compared to the prior year period
© 2020 Assurant, Inc. All rights reserved. 16
Appendix
© 2020 Assurant, Inc. All rights reserved. 17
Transformed for Sustained Outperformance
2015 | 2016 | 2017 | 2018 | 2019-2020 | ||||
Deepened Client | ||||||||
Relationships & | ||||||||
Portfolio | New | Returned to | Strategic TWG | Strong Global | ||||
Lifestyle Growth | ||||||||
Realignment | Organizational | Profitable | Acquisition | |||||
Model | Growth | Exploring Options | ||||||
for Global Preneed | ||||||||
Embedded expense discipline to fund growth and innovation
Investments in technology, AI and data analytics to support better customer experience Deployed key talent across enterprise to support greater cross-selling and innovation
Repositioned for
long-term,continued profitable growth..
- while deploying capital to drive
shareholder value
© 2020 Assurant, Inc. All rights reserved. 18
Connected Living
Connected Living: Track Record of Double-Digit | |
Earnings Expansion | Growth in Mobile Covered Devices |
(millions) | |
Key Drivers: | 53 14% CAGR |
• Favorable market trends driving higher | 32 |
attachment rates |
- Continued share gains through alignment
with market leaders and new entrants | 2015 | 2019 | |||
• | New clients and offerings driving subscriber | ||||
Connected Living Net Operating Income | |||||
growth and creating new profit pools | |||||
($ in millions) | |||||
• | Embedded value as new programs scale, | $233 38% CAGR | |||
particularly in key markets like North | |||||
America and Asia | $64 | ||||
2015 | 2019 | ||||
© 2020 Assurant, Inc. All rights reserved. 20
Differentiated Products and Evolving Consumer Dynamics Driving Demand for Mobile Protection Services
- Increasing smartphone prices driving demand for device protection products and services
- Longer customer ownership and upgrade cycle drives higher attachment rates
- Consumer dependency and device complexity drive incremental value for consumers
Evolution of Mobile Protection Bundle
(Illustrative)
201020152019
$12 - $15 | ||||
per month | ||||
AppleCare | ||||
Personal | ||||
$10 | TechPro | |||
Pocket Geek | ||||
per month | ||||
Upgrade | Upgrade | |||
$7 - 8 | Data | Data | ||
per month | Protection | Protection | ||
Mobile | Mobile | Mobile | ||
Protection | Protection | Protection | ||
© 2020 Assurant, Inc. All rights reserved. 21
Continue to Expand Offerings and Profit Pools
Beyond Insurance
Since 2015:
Strengthened core capabilities and | Expanded our | Developing next | ||||||||
enhanced customer experience | product offerings | generation of solutions | ||||||||
Program | Repair | Trade-In/ | Asset | AppleCare | Personal TechPro | Digital ID | Connected |
Administration | and | Upgrade | Disposition | Related Products | and Pocket Geek | Home | |
Logistics |
© 2020 Assurant, Inc. All rights reserved. 22
Global Automotive
Leading Global Automotive Franchise Driving
Above-Market Growth
Protected Vehicles(1)
(millions)
- Leader with strong track record of growth supported by 2018 acquisition of The Warranty Group
- Broad set of innovative and differentiated product offerings and capabilities
- Superior growth with leading brands across all key distribution channels
48
11
20152019
- Deep capabilities and scale that drive superior client performance and growth
Well-positioned for continued outperformance through product innovation, new capabilities and embedded earnings
Note: Automotive market represents global new and used auto sales as sourced from BMI Research, NADA and Mannheim.
(1) Beginning June 1, 2018, net operating income and protected vehicles include TWG, per the acquisition.
Global Automotive Net Operating Income(1)
($ in millions)
$153
$39
20152019
© 2020 Assurant, Inc. All rights reserved. 24
Increasing Demand for Vehicle Service Contracts
• Increased demand for vehicle service contracts |
(VSC) driven by longer ownership and loan |
terms |
Increasing Vehicle Service Contract Attachment Rates(1)
• Auto technology and complexity drives |
increasing value of protection products |
• Finance & Insurance products represent a |
greater portion of dealers' economics |
- 26% of total dealership gross profit in 2018(1) |
• F&I products and services enhance customer |
loyalty and retention |
(New and Used Autos %)
46
39 40
48
• VSC sales resilient in slower economy with |
growing penetration rates for both new and |
used cars |
20112018
New Used
(1) National Auto Dealers Association (NADA).
© 2020 Assurant, Inc. All rights reserved. 25
Greater Predictability with Significant Embedded Earnings
Embedded Value
Significant unearned premium reserves that will flow through revenue and earnings over the service contract period
Growing Revenues
2019 net earned premium is ~83% of our 2019 net written premium - demonstrating business growth
Unearned Embedded Revenue of $7.8 Billion
is ~4x 2018 Global Automotive Revenue
Global Automotive 2018 Unearned Premium
by Vintage Year(1)
38% | ||||
29% | ||||
18% | ||||
9% | ||||
6% | ||||
2014 and | 2015 | 2016 | 2017 | 2018 |
Prior |
(1) Net of ceded unearned premium of $2.4 billion. At end of second quarter 2020, unearned premium was approximately $8.5 billion.
© 2020 Assurant, Inc. All rights reserved. 26
Multifamily Housing
Vertically Integrated Capabilities Address Unique Customer Needs
Drives differentiation and value to clients and end-consumers
Underwriting | Legal and | Product | Systems | Customer | Client Marketing | Client Sales |
Compliance | Development | Integration | Service and | Optimization | ||
Claims |
• Risk management expertise | • | Superior customer experience | • | Deep compliance expertise | ||
• Products and services tailored | across entire policy lifecycle | across all 50 states | ||||
to unique customer needs | • | Seamless integration with | • | National account | ||
leasing platform and staff | management team optimizes | |||||
program performance | ||||||
© 2020 Assurant, Inc. All rights reserved. 28
Integrated Solutions Across Resident Lifecycle
Move In | P A Y | Move Out | ||||||||||
Tenant | Renters | Tracking And | Receivables | |||||||||
Bonds | Insurance | Verification | Management | |||||||||
Increase | Occupancy; | Reduce Risk | Exposure | Leasing | Office | |||||||
Client | and Guaranteed | Efficiency | Minimize | |||||||||
Reduce | ||||||||||||
Benefits | Acceptance | Eliminate | Bad Debt | |||||||||
Administrative Tasks | ||||||||||||
via PMC Channel | Coverage Gaps | |||||||||||
Resident | Lower | Easy, Convenient | Maintain | Accommodating | ||||||||
Move-in Cost | Purchase | Protection | Process and | |||||||||
Benefits | ||||||||||||
Payment Options | ||||||||||||
© 2020 Assurant, Inc. All rights reserved. 29 | ||||||||||||
Delivering Outperformance in Multifamily Housing
High-growth, strong return offerings
- Benefitted from continued growth as rental households grew(1)
- Aligned with long-tenured PMC and affinity clients with expanding share
- Expanded offerings to provide end-to- end solutions
- Invested in digital platform to deliver superior customer experience
Strong Growth in Multifamily Housing
18% Revenue CAGR
Net Earned Premiums and Fee Income
($M)
$429
$406
$366
$321
$283
$232
$190
$150
$115
2011 2012 2013 2014 2015 2016 2017 2018 2019
(1) Source: U.S. Census.
© 2020 Assurant, Inc. All rights reserved. 30
Lender-placed Insurance
Successfully Navigated Lender-placed Market Normalization
- Continue to play valuable role in homeownership
- Navigated market normalization
- Industry delinquency rates below historic averages(1)
- Assurant placement rate decline moderating: 1.58% in Q4 2019
- Seriously delinquent policies less than 20% of overall portfolio as of year-end 2019
Lender-placed Net Operating Income(2)
and Placement Rate %
$2502.5%
Income | $200 | 2.0% | |||||||
$150 | 1.5% | ||||||||
Operating | ($M) | ||||||||
$100 | 1.0% | ||||||||
Net | $50 | 0.5% | |||||||
$0 | 0.0% | ||||||||
2015 | 2016 | 2017 | 2018 | 2019 |
Incremental reinsurance purchase
Placement Rate
- Mortgage Bankers Association.
- Lender-placednet operating income excludes after-tax reportable catastrophes of $4M in 2019, $93M in 2018, $131M in 2017, $67M in 2016 and $12M in 2015.
© 2020 Assurant, Inc. All rights reserved. 32
Well-Positioned to Meet Policyholder Needs Should U.S. Housing Market Weaken
Revenue
Net Operating
Income,
Excluding CATs
Global Housing GAAP Equity
Stabilization in 2019
- Placement rate declines moderating
- Premium rates to reflect loss experience and expenses
- Lender-placedincome down slightly, excluding additional 2019 catastrophe reinsurance costs
- Majority of excess already released to holding company
In Housing Downturn,
Global Housing Expects…
- Placement rate to increase
- Well-positionedto protect policyholders
- Leverage more efficient operating platform to support higher volumes with less incremental costs than last downturn
- No expected change if geographic exposure remains constant
© 2020 Assurant, Inc. All rights reserved. 33
Exhibit 1: Safe Harbor Statement
Some of the statements included in this presentation and its exhibits, particularly those with respect to the proposed HYLA Mobile acquisition and process to explore strategic alternatives for Global Preneed, including the company's financing plans and any statements regarding the company's anticipated future financial performance, business prospects, growth and operating strategies and similar matters, may constitute forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. The company does not have a definitive timetable to complete its review of strategic alternatives for Global Preneed and there can be no assurance that any such process will result in a transaction.
You can identify forward-looking statements by the use of words such as "outlook," "will," "may," "can," "anticipates," "expects," "estimates," "projects," "intends," "plans," "believes," "targets," "forecasts," "potential," "approximately," and the negative version of those words and other words and terms with a similar meaning. Any forward-looking
statements contained in this presentation or its exhibits are based upon our historical performance and on current plans, estimates and expectations. The inclusion of this forward-looking information should not be regarded as a representation by us or any other person that our future plans, estimates or expectations will be achieved. Our actual results might differ materially from those projected in the forward-looking statements. We undertake no obligation to update or review any forward-looking statement, whether as a result of new information, future events or other developments. The following factors could cause our actual results to differ materially from those currently estimated by management, including those projected in the company outlook: (i) the impact of the COVID-19 pandemic, including the scope and duration of the outbreak, government actions and restrictive measures taken in response, and its effect on the global economic and financial markets; (ii) the loss of significant clients, distributors or other parties with whom we do business, or if we are unable to renew contracts with them on favorable terms, or those parties facing financial, reputational or regulatory issues; (iii) significant competitive pressures, changes in customer preferences and disruption; (iv) the failure to find suitable acquisitions, integrate completed acquisitions, or grow organically, and risks associated with joint ventures and franchise ownership and operations; (v) the impact of general economic, financial market and political conditions, including unfavorable conditions in the capital and credit markets and in the markets in which we operate, including as a result of COVID-19; (vi) risks related to our international operations, including the United Kingdom's withdrawal from the European Union, or fluctuations in exchange rates; (vii) the impact of catastrophic and non-catastrophe losses, including as a result of climate change; (viii) our inability to recover should we experience a business continuity event, including as a result of COVID-19; (ix) our inability to develop and maintain distribution sources or attract and retain sales representatives and executives with key client relationships; (x) the failure to manage vendors and other third parties on whom we rely to conduct business and provide services to our clients; (xi) declines in the value of mobile devices, the risk of guaranteed buybacks or export compliance risk in our mobile business; (xii) negative publicity relating to our products and services or the markets in which we operate; (xiii) the failure to implement our strategy and to attract and retain key personnel, including senior management; (xiv) employee misconduct; (xv) the adequacy of reserves established for claims and our inability to accurately predict and price for claims; (xvi) a decline in financial strength ratings or corporate senior debt ratings; (xvii) an impairment of goodwill or other intangible assets; (xviii) the failure to maintain effective internal control over financial reporting; (xix) a decrease in the value of our investment portfolio, including due to market, credit and liquidity risks, changes in interest rates and COVID-19; (xx) the impact of U.S. tax reform legislation and impairment of deferred tax assets; (xxi) the unavailability or inadequacy of reinsurance coverage and the credit risk of reinsurers, including those to whom we have sold business through reinsurance; (xxii) the credit risk of some of our agents, third-party administrators and clients;
- the inability of our subsidiaries to pay sufficient dividends to the holding company and limitations on our ability to declare and pay dividends, including as a result of COVID- 19; (xxiv) changes in the method for determining LIBOR or the replacement of LIBOR; (xxv) the failure to effectively maintain and modernize our information technology systems and infrastructure, or the failure to integrate those of acquired businesses; (xxvi) breaches of our information systems or those of third parties with whom we do business, or the failure to protect data in such systems, including due to cyber-attacks and as a result of working remotely during the COVID-19 pandemic; (xxvii) the costs of complying with, or the failure to comply with, extensive laws and regulations to which we are subject, including those related to privacy, data security and data protection; (xxviii) the impact from litigation and regulatory actions, including those arising from COVID-19; (xxix) reductions or deferrals in the insurance premiums we charge, including as a result of COVID-19; and
- changes in insurance and other regulation, including to mitigate the impact of COVID-19.
For additional information on factors that could affect our actual results, please refer to the factors identified in the reports we file with the U.S. Securities and Exchange Commission (the "SEC"), including but not limited to the risk factors identified in our most recent Annual Report on Form 10-K and Quarterly Reports on Form 10-Q, each as filed with the SEC.
© 2020 Assurant, Inc. All rights reserved. 34
Exhibit 2: Non-GAAP Financial Measures
Assurant uses the following non-GAAP financial measures to analyze the company's operating performance. Because Assurant's calculation of these measures may differ from similar measures used by other companies, investors should be careful when comparing Assurant's non-GAAP financial measures to those of other companies.
- Net operating income equals net income attributable to common stockholders, excluding the Global Preneed goodwill impairment, net realized gains (losses) on investments (which includes unrealized gains (losses) on equity securities and changes in fair value of direct investments in collateralized loan obligations), COVID-19 direct and incremental expenses, the CARES Act tax benefit, foreign exchange gains (losses) from remeasurement of monetary assets and liabilities, the net charge related to Iké, as well as other highly variable or unusual items other than reportable catastrophes. Net operating income, excluding reportable catastrophes, excludes reportable catastrophes, which represent catastrophe losses net of reinsurance and client profit sharing adjustments and including reinstatement and other premiums. The company believes net operating income, excluding reportable catastrophes, provides investors a valuable measure of the performance of the company's ongoing business because it excludes items that do not represent the ongoing operations of the company and because it excludes reportable catastrophes, which can be volatile. The comparable GAAP measure is net income attributable to common stockholders.
(1) Global Lifestyle excludes reportable catastrophes. Additional details are included in the Financial Supplement.
Additional details about the components of Other adjustments and other key financial metrics are included in the Financial Supplement located on Assurant's Investor Relations website http://ir.assurant.com/investor/default.aspx
© 2020 Assurant, Inc. All rights reserved. 35
Exhibit 2: Non-GAAP Financial Measures (Continued)
Assurant uses the following non-GAAP financial measures to analyze the company's operating performance. Because Assurant's calculation of these measures may differ from similar measures used by other companies, investors should be careful when comparing Assurant's non-GAAP financial measures to those of other companies.
(1) Global Lifestyle excludes reportable catastrophes. Additional details are included in the Financial Supplement.
Additional details about the components of Other adjustments and other key financial metrics are included in the Financial Supplement located on Assurant's Investor Relations website http://ir.assurant.com/investor/default.aspx
© 2020 Assurant, Inc. All rights reserved. 36
Exhibit 2: Non-GAAP Financial Measures (Continued)
Assurant uses the following non-GAAP financial measures to analyze the company's operating performance. Because Assurant's calculation of these measures may differ from similar measures used by other companies, investors should be careful when comparing Assurant's non-GAAP financial measures to those of other companies.
- Assurant uses net operating income per diluted share, excluding reportable catastrophes, as another important measure of the company's stockholder value. Net operating income per diluted share equals net operating income (defined in prior slide) divided by weighted average diluted shares outstanding, excluding any dilutive effect from the assumed conversion of the mandatory convertible preferred stock prior to the acquisition date. The company believes this metric provides investors a valuable measure of stockholder value because it excludes items that do not represent the ongoing operations of the company. In addition, it excludes the effect of the mandatory convertible preferred stock, which was used to finance the TWG acquisition, prior to the acquisition date. The comparable GAAP measure is net income attributable to common stockholders per diluted share, defined as net income attributable to common stockholders plus any dilutive preferred stock dividends divided by weighted average diluted shares outstanding.
Additional details about the components of Other adjustments and other key financial metrics are included in the Financial Supplement located on Assurant's Investor Relations website http://ir.assurant.com/investor/default.aspx
© 2020 Assurant, Inc. All rights reserved. 37
Exhibit 2: Non-GAAP Financial Measures (Continued)
Assurant uses the following non-GAAP financial measures to analyze the company's operating performance. Because Assurant's calculation of these measures may differ from similar measures used by other companies, investors should be careful when comparing Assurant's non-GAAP financial measures to those of other companies.
Additional details about the components of Other adjustments and other key financial metrics are included in the Financial Supplement located on Assurant's Investor Relations website http://ir.assurant.com/investor/default.aspx
© 2020 Assurant, Inc. All rights reserved. 38
Exhibit 2: Non-GAAP Financial Measures (Continued)
Assurant uses the following non-GAAP financial measures to analyze the company's operating performance. Because Assurant's calculation of these measures may differ from similar measures used by other companies, investors should be careful when comparing Assurant's non-GAAP financial measures to those of other companies.
-
Corporate and Other net operating loss equals Corporate and Other segment net loss attributable to common stockholders, excluding the Global Preneed goodwill impairment, interest expense, net realized gains (losses) on investments (which includes unrealized gains (losses) on equity securities and changes in fair value of direct investments in collateralized loan obligations), COVID-19 direct and incremental expenses, the CARES Act tax benefit, foreign exchange gains (losses) from remeasurement of monetary assets and liabilities, the net charge related to Iké, as well as other highly variable or unusual items other than reportable catastrophes. The company believes Corporate and Other net operating loss provides investors a valuable measure of the performance of the company's corporate segment because it excludes highly variable items that do not represent the ongoing results of the company's corporate segment. The comparable GAAP measure is Corporate and
Other segment net loss attributable to common stockholders.
Additional details about the components of Other adjustments and other key financial metrics are included in the Financial Supplement located on Assurant's Investor Relations website http://ir.assurant.com/investor/default.aspx
© 2020 Assurant, Inc. All rights reserved. 39
Exhibit 3: Data Sources
Global Housing
7 of the top 10 largest mortgage servicers in the U.S.
8 of the top 10 largest multifamily housing PMCs in the U.S.
Source: Internal Management
information
Source: 2020 NMHC 50 Largest Apartment Managers
Global Lifestyle
8 of the top 10 global auto manufacturers
4 of the top 5 global connected living brands
Source: 2020 Best Global Brands
by Interbrand
Source: 2020 Best Global Brands
by Interbrand
Multifamily housing market represents renter-occupied housing units as sourced by U.S. Census data with renters insurance penetration and premium growth estimates according to the Insurance Information Institute.
Mobile (in Connected Living) market represents global smartphone shipments as sourced by IDC data.
Automotive market represents global new and used auto sales as sourced from BMI Research, NADA and Mannheim.
Global Preneed
The largest funeral home and | Source: Internal Management |
cemetery service provider in | information |
the U.S. & Canada |
Note: All data listed as of September 30, 2020, unless otherwise noted.
© 2020 Assurant, Inc. All rights reserved. 40
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Assurant Inc. published this content on 10 November 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 10 November 2020 10:24:01 UTC