Cadence Bank has appointed Mandy Mitchell as its Chief Experience Officer, a newly established position reporting to the chairman and CEO. In her new role, Mitchell is responsible for developing and overseeing strategies that enhance customers' and teammates' experiences. The position is essential for the company as it continues to accelerate its investment in customized technology solutions to meet both the internal and external customers' evolving needs.

Mitchell most recently served as director of Strategic Initiatives, where she implemented initiatives supporting the company's vision and short- and long-term objectives. She also manages the Office of Merger Integration, providing strategic integration planning for the former BancorpSouth Bank and former Cadence Bancorporation merger, completed in October 2021, with system conversion planned for the fourth quarter of 2022.