Bankia S A : Presentation for press and analysts about the results for the fourth quarter of 2020.

ANNUAL RESULTS PRESENTATION

2020

28 January 2021

Disclaimer

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This document was originally prepared in Spanish. The English version published here is for information purposes only. In the event of any discrepancy between the English and the Spanish version, the Spanish version will prevail.

This document has been prepared by Bankia, S.A. ("Bankia") and is presented exclusively for information purposes. It is not a prospectus and does not constitute an offer or recommendation to invest.

This document does not constitute a commitment to subscribe for, or an offer to finance, or an offer to sell, or a solicitation of offers to buy securities of Bankia, all of which are subject to internal approval by Bankia.

Bankia does not guarantee the accuracy or completeness of the information contained in this document. The information contained herein has been obtained from sources that Bankia considers reliable, but Bankia does not represent or warrant that the information is complete or accurate, in particular with respect to data provided by third parties. This document may contain abridged or unaudited information and recipients are invited to consult the public documents and information submitted by Bankia to the financial market supervisory authorities. All opinions and estimates are given as of the date stated in the document and so may be subject to change. The value of any investment may fluctuate as a result of changes in the market. The information in this document is not intended to predict future results and no guarantee is given in that respect.

This document includes, or may include, forward-looking information or statements. Such information or statements represent the opinion and expectations of Bankia regarding the performance of its business and revenue generation, but such performance may be substantially affected in the future by certain risks, uncertainties and other material factors that may cause the actual business performance and revenue generation to differ substantially from our expectations. These factors include, inter alia, i) market conditions, macroeconomic factors, government and supervisory guidelines, ii) movements in national and international securities markets, exchange rates and interest rates and changes in market and operational risk, iii) the pressure of competition, iv) technological changes, v) legal and arbitration proceedings, vi) changes in the financial situation or solvency of our customers, debtors and counterparties, and vii) those that may arise from potential COVID-19-related contingencies. Additional information about the risks that could affect Bankia's financial position may be consulted in the Registration document approved and registered in the Official register of the CNMV.

Distribution of this document in other jurisdictions may be prohibited, and therefore recipients of this document or any persons who may eventually obtain a copy of it are responsible for being aware of and complying with said restrictions.

This document does not reveal all the risks or other material factors relating to investments in the securities/transactions of Bankia. Before entering into any transaction, potential investors must ensure that they fully understand the terms of the securities/ transactions and the risks inherent in them. This document is not a prospectus for the securities described in it. Potential investors should only subscribe for securities of Bankia on the basis of the information published in the appropriate Bankia prospectus, not on the basis of the information contained in this document.

Contents

00. Bankia:	01. 2020	02. 2020	03. Asset quality and risk
our journey	Highlights	Results	management

04. Liquidity and

05. Closing

06. Appendix

solvencyremarks

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ANNUAL RESULTS PRESENTATION

Our journey

2012-2015	Restructuring plan and development of a common Culture

2016-2017	Positioning. Change in commercial strategy

2018-2020	Growth and transformation period

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