BELLSYSTEM24 : Supplementary Materials for Financial Results of Q1 - Q3 of the Fiscal Year Ending Feb. 2022
January 11, 2022
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Q1 - Q3 of the Fiscal Year Ending Feb. 2022
Supplementary Materials
for Financial Results
Creating Better Communities through Communication
BELLSYSTEM24 Holdings, Inc.
January 12, 2022
Securities code: 6183
Q1-Q3 of FY ending Feb. 2022 Result Overview
Revenue and all profit levels increased year on year.
Profit attributable to owners of parent contributed to significant progress, having achieved 94.0% of the full- year outlook.
The forecast year-end dividend was revised upward from 24 yen per share to 30 yen per share to reflect the above strong results and full-year outlook.
(Unit: millions of yen)
Consolidated
Q3 of FY ended
Q3 of FY ending
Forecast
Progress
Results
Feb. 2021
Feb. 2022
YoY change
YoY percent
for FY
rate
change
Revenue
102,144
109,530
+7,386
+7.2%
139,000
78.8%
Gross profit
21,166
22,843
+1,677
+7.9%
Operating profit
10,147
10,669
+522
+5.1%
12,200
87.5%
Operating profit ratio
9.9%
9.7%
8.8%
Profit attributable to
6,425
7,334
+909
+14.2%
7,800
94.0%
owners of the parent
2
Dividend Forecast for FY ending Feb. 2022
The forecast year-end dividend was revised up 6 yen per share from 24 yen to 30 yen per share.
The Company has worked to prevent COVID-19 infections and has steadily expanded operations in a unified company- wide effort. Consequently, the results for the fiscal year under review are expected to exceed the initial forecast, and it is expected that the Company will generate the highest profit since it became listed on the stock exchange.
Taking these factors into account, the forecast for the year-end dividend for the fiscal year ending February 28, 2022, will be revised upward 6 yen to a total of 30 yen.
As a result, the annual dividend per share for the fiscal year ending February 28, 2022, is expected to be 54 yen, including the interim dividend of 24 yen that has already been paid. This will be an increase of 12 yen from the previous fiscal year.
The Company aim to achieve the growth of its business through cooperation with its business partners such as its principal shareholders, the creation of new businesses in the BPO market, the promotion of DX using audio data, and active engagement in the increase of in home-office contact centers. It will strive to steadily increase dividends while targeting a consolidated payout ratio of 50%.
Dividends per share
54.0
(Unit: yen)
42.0
42.0
(Forecast)
36.0
30.0
21.0
21.0
18.0
Year-end dividend
18.0
21.0
21.0
24.0
Interim dividend
FY ended Feb. 2019
FY ended Feb. 2020
FY ended Feb. 2021
FY ending Feb. 2022
3
Q1-Q3 of FY Ending Feb. 2022: Segment Summary
CRM business: Revenue from continued business was 88.84 billion yen and revenue from spot business 19.93 billion yen.
• COVID-19-related spot business of approx. 12 billion yen significantly contributed to revenue.
Other businesses include Pocke Inc., a consolidated subsidiary, in which revenue decreased while operating profit increased due to cost reductions.
(Unit: millions of yen)
Results by Segment
Q3 of FY ended
Q3 of FY ending
Feb. 2021
Feb. 2022
YoY change
YoY percent change
Revenue
102,144
109,530
+7,386
+7.2%
CRM Business
101,257
108,762
+7,505
+7.4%
Continued Business
88,717
88,835
+118
+0.1%
Spot Business
12,540
19,927
+7,388
+58.9%
Other Businesses
887
768
-119
-13.4%
Operating profit
10,147
10,669
+522
+5.1%
CRM Business
9,946
10,320
+374
+3.8%
Other Businesses
201
349
+148
+73.6%
4
Analysis of Change in Revenue for Q1-Q3 of
FY Ending Feb. 2022
The CRM business maintained its steady operations from the previous fiscal year by continuing to allocate certain resources (human resources, facilities, etc.) to COVID-19-related spot business, resulting in the substantial growth of the business.
Continued business and normal spot business achieved steady growth with a year-on-year increase of 1.85 billion yen (up 1.9%) despite the ongoing state of emergency due to COVID-19.
Revenue from other businesses decreased 0.12 billion yen year on year due primarily to a decline in the fortune-telling business of the consolidated subsidiary, Pocke Inc.
(Unit: billions of yen)
-0.12
109.53
+5.66
+1.85
102.14
+1.72
+0.12
Q3 of FY ended
CRM Business
Other Businesses他の事業
Q3 of FY ending
Feb. 2021
Continued Business
Normal
Spot Business
Feb. 2022
Spot Business
related to COVID-19
5
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Bellsystem24 Holdings Inc. published this content on 12 January 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 24 January 2022 00:03:01 UTC.
Bellsystem24 Holdings Inc is a Japan-based company engaged in the customer relationship management (CRM) business mainly including contact center operations. The Company has two business segments. The CRM segment is engaged in the traditional inbound and outbound call business, as well as the provision of customer support services, sales support services, technical support services and business process outsourcing (BPO) services for client companies through telephone, Web and social medias. The Others segment is engaged in the sale of content for general consumers on a monthly basis, and weather forecast content for businesses through mobile personal computers (PCs), as well as the general affairs and administrative business.
BELLSYSTEM24 HOLDINGS, INC. 
