Bombardier announced the grand opening of its new Melbourne Service Centre at Essendon Fields Airport in Melbourne, Australia. The new facility is a testament to Bombardier's commitment to the Australian market and establishes a key building block in its growing global customer support network. At full capacity, the new OEM-operated Melbourne Service Centre will add 65 aerospace jobs in the community, including more than 48 highly skilled technicians and boost Bombardier's customer service footprint in Asia-Pacific by some 50,000 square feet.

Australia is a key market for Bombardier with more than 80 aircraft in its Australian business fleet. Bombardier is also the OEM with the largest percentage of deliveries in Australia, representing 31% of the market (47% for medium and large business jets). This new, highly efficient facility will serve as an important gateway to Asia-Pacific, serving as a key focal point for customers in the region and for future growth prospects of the Bombardier fleet.

Earlier this year, Bombardier enhanced its customer service footprint in Asia-Pacific with the opening of the new Singapore Service Centre. Bombardier will soon celebrate the opening of its enhanced London Biggin Hill Service Centre in the UK, and later this year, will gather to highlight the opening of its new, Service Centre at Miami-Opa Locka Executive Airport. Customers at the new Melbourne Service Centre will benefit from a variety of service options, including scheduled and unscheduled maintenance, modifications, avionics installations and AOG support for Bombardier's dynamic family of aircraft – including the newly introduced Global 8000 aircraft.

The facility will also boast a 4,000 sq. ft. parts depot.

The creation of the new facility also underscores the steadfast commitment of the team from the Essendon Fields Airport as well as the Victoria Government, which has supported Bombardier's development of the service centre and its growth plan. The new Melbourne Service Centre also aptly illustrates Bombardier's comprehensive global customer service commitment to provide the best customer service experience in business aviation today.