The following discussion should be read in conjunction with our condensed consolidated financial statements and related notes. Some statements and information contained in this discussion are not historical facts but are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the "Securities Act"), and Section 21E of the Securities Exchange Act of 1934, as amended (the "Exchange Act"). In some cases, readers can identify forward- looking statements by terms such as "may," "will," "should," "expect," "plan," "intend," "forecast," "anticipate," "believe," "estimate," "predict," "potential," "continue," or the negative of these terms or other comparable terminology, which when used are meant to signify the statement as forward-looking. These forward-looking statements include, but are not limited to, statements about our plans, objectives, expectations and intentions and other statements that are not historical facts. These forward-looking statements are not guarantees of future performance and involve known and unknown risks, uncertainties and situations that are difficult to predict and that may cause our own, or our industry's actual results, to be materially different from the future results that are expressed or implied by these statements. Accordingly, actual results may differ materially from those anticipated or expressed in such statements as a result of a variety of factors, including those discussed in the sections entitled "Risk Factors" in this Quarterly Report on Form 10-Q and in in Item 1A of Part I of our Annual Report on Form 10-K for the year ended December 31, 2020 as well as similar discussions contained in our periodic reports, and other documents or filings and documents that we may from time to time file or furnish with the SEC. Readers are cautioned not to place undue reliance on the forward-looking statements, which speak only as of the date made. Except as required by law, we undertake no obligation to update any forward-looking statement, whether as a result of new information, future events or otherwise.





Overview


Bsquare is a software and services company that designs, configures, and deploys technologies that solve difficult problems for manufacturers and operators of connected devices. Our customers choose Bsquare to help realize the promise of the Internet of Things (IoT) to transform their businesses. Our products include software that connects devices to create intelligent systems that are cloud-enabled, contribute critical data, and facilitate distributed control and decision making. Our services include 24/7 IoT operations that allow our customers to focus on their businesses while we take care of security, monitoring, and general technology updates. The opportunity to help companies explore and capture the value of IoT is attractive and growing. In the last two years alone, we helped hundreds of companies deploy and manage over two million devices. We operate large IoT systems for our customers with device fleets that range in size and complexity. We believe we offer a unique combination of expertise in device-level solutions, embedded operating systems, and IoT services and software that is valued by a global customer base, from start-ups to Fortune 100 companies, across a diverse set of industries.

In the first quarter of 2021, we continued our ongoing initiatives to reposition and rebuild our business and are pursuing business opportunities in the intersection of our two business segments. In the Partner Solutions segment, customers who have been purchasing Operating System (OS) software from us are recognizing that their products, essentially interconnected devices and associated software, cannot be sold, installed, and then forgotten. For these customers, we offer software-based solutions that address the operational headaches caused by this relatively new and increasingly complex business requirement. In the Edge to Cloud segment, customers are relying on Bsquare for a complete solution, ranging from OS configuration to 24/7 support, dev/ops, and cloud management - the services that are critical when a customer puts an IoT solution into production. Experience with those customers has shown that Bsquare's role can last well beyond the development phase and continue into their on-going operations. Our software and edge expertise combined with our position as a supply chain partner makes us uniquely suited to address these complex requirements, in both business segments.





Revenue


The COVID-19 pandemic continues to affect our customer ordering patterns, causing ongoing disruptions to our Partner Solutions business. After strong revenue in the first quarter of 2020, we saw a significant decrease in Partner Solution revenue in the second quarter of 2020 that continued through at least the first quarter of 2021. While Partner Solutions revenue improved and stabilized in the third and fourth quarters of 2020, results for the first quarter of 2021 remain at levels lower than our pre-COVID-19 expectations. We believe our Partner Solutions revenue also decreased because competing Microsoft distributors offered deep discounts on Windows IoT OS software as part of hardware / software bundles. We expect this may continue in future quarters. We are working aggressively to retain our large customers and attract new customers with superior service and technical support, pricing that rewards loyalty, and a path to IoT operations.

Investments we made to ensure we were meeting our operating commitments, while re-tooling and addressing issues with software previously delivered to some of our larger IoT customers, started to generate revenue for us in 2020. In the first quarter of 2021, we worked closely with Itron, Inc. to help them build their intelligent utility grid. We anticipate investments in our other large IoT customers will continue in 2021, but at lower levels than in 2020 as the bulk of the rework is now complete. Beyond gaining credibility as a reliable technology partner, we believe the experience we have gained serving Itron and our other large IoT customers positions us to improve our IoT software and services in 2021 and beyond.





Expenses


Our work in 2020 to reduce our operating expense structure has provided a foundation from which business rebuilding and re-tooling can continue. Our operating expenses in the first quarter of 2021 were $600,000 less than our operating expenses the first quarter of 2020. We have an expense structure that makes sense for our business and an entrepreneurial leadership team that acts on changing business circumstances and opportunities as they emerge. We believe this operating discipline demonstrates our ability to manage through adversity.





Cash and Liquidity


Our cash and cash equivalents decreased by $2.6 million in the first quarter of 2021. Most of this cash was used for Microsoft royalties payable following the conclusion of a strong fourth quarter of 2020. In 2020 we received a $1.6 million loan under the Paycheck Protection Program ("PPP") to cover payroll and other permitted expenses, which helped to mitigate negative effects of the COVID-19 pandemic. We believe our current cash balance and lack of debt service obligations (other than any unforgiven portions of our PPP loan principal) have provided and will continue to provide sufficient liquidity for the business.





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At The Market Offering


In April 2021, we commenced a registered securities offering pursuant to an At-Market Issuance Sales Agreement (the "Sales Agreement") with B. Riley Securities, Inc. ("B. Riley"). The Sales Agreement provides that we may offer and sell our common stock having an aggregate offering price of up to $25.0 million from time to time (the "Offering") through or to B. Riley, acting as our sales agent or principal. We did not receive any proceeds from the Offering during the first quarter of 2021.





Critical Accounting Judgments


Our condensed consolidated financial statements have been prepared in accordance with GAAP. The preparation of these condensed consolidated financial statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, sales, cost of sales and expenses and related disclosure of contingent assets and liabilities. We evaluate our estimates on an on-going basis. We base our estimates on historical experience and on various other assumptions that we believe are reasonable in the circumstances, which form the basis for making judgments about the carrying value of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions or conditions. There have been no significant changes to our critical accounting judgments, policies and estimates as described in our Annual Report on Form 10-K for the year ended December 31, 2020.





Results of Operations



The following table presents our summarized results of operations for the periods indicated. Our historical operating results are not necessarily indicative of the results for any future period.





                                               Three Months Ended March 31,
(In thousands, except percentages)    2021         2020       $ Change      % Change
Total revenue                        $ 9,972     $ 16,729     $  (6,757 )         (40 )%
Total cost of revenue                  8,379       14,144        (5,765 )         (41 )
Gross profit                           1,593        2,585          (992 )         (38 )
Operating expenses                     2,444        3,024          (581 )         (19 )
Loss from operations                    (851 )       (439 )        (412 )         (94 )
Other income (loss), net                  (9 )        (35 )          26           (73 )
Loss before income taxes                (860 )       (474 )        (386 )         (81 )
Income tax benefit                         -            -             -             -
Net loss                             $  (860 )   $   (474 )   $    (386 )         (81 )




Revenue


We generate revenue from the sale of software, both embedded operating system software that we resell and our own proprietary software, and related professional services. Total revenue decreased for the three months ended March 31, 2021 compared to the prior year period, primarily due to decreased sales in our Partner Solutions segment across all geographies slightly offset with higher revenue in our Edge to Cloud segment.

Additional revenue details are as follows:





                                               Three Months Ended March 31,

(In thousands, except percentages) 2021 2020 $ Change % Change Revenue Partner Solutions

$ 8,795     $ 15,905     $  (7,110 )         (45 )%
Edge to Cloud                          1,177          824           353            43
Total revenue                        $ 9,972     $ 16,729     $  (6,757 )         (40 )
As a percentage of total revenue:
Partner Solutions                         88 %         95 %
Edge to Cloud                             12 %          5 %




Partner Solutions revenue


Partner Solutions revenue decreased $7.1 million or 45% for the quarterly period ended March 31, 2021, compared to the same period in 2020. This decrease reflects that Partner Solutions revenue in the first quarter of 2020 was among the strongest in recent periods, while Partner Solutions revenue in the first quarter of 2021 reflected the ongoing disruptions and uncertainty caused by the global COVID-19 pandemic.





Edge to Cloud revenue


Edge to Cloud revenue increased for the three months ended March 31, 2021 compared to the same period in 2020, primarily due to an increase in professional services revenue. We expect Edge to Cloud revenue will continue to vary in timing and amount.





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Gross profit and gross margin


Cost of Partner Solutions revenue consists primarily of embedded operating system software product costs payable to third-party vendors, net of rebate credits earned through Microsoft's distributor incentive program. Cost of Edge to Cloud revenue consists primarily of salaries and benefits, contractor costs and re-billable expenses, and amortization of certain intangible assets. Gross profit and gross margin were as follows:





                                               Three Months Ended March 31,

(In thousands, except percentages) 2021 2020 $ Change % Change Partner Solutions

$ 1,336     $ 2,749      $  (1,413 )          (51 )%
Partner Solutions gross margin            15 %        17 %                         (12 )
Edge to Cloud                            257     $  (164 )    $     421           (257 )
Edge to Cloud gross margin                22 %       (20 )%                       (210 )
Total gross profit                   $ 1,593     $ 2,585      $    (992 )          (38 )
Total gross margin                        16 %        15 %                           3



Partner Solutions gross profit and gross margin

Partner Solutions gross profit decreased for the three months ended March 31, 2021 primarily due to decreased Partner Solutions revenue and gross margin rate deterioration driven by customer and product mix.

Gross profit on Partner Solutions is impacted by rebate credits earned through Microsoft's distributor incentives program. In accordance with program rules, we allocate a portion of the incentive earnings to reduce cost of revenue with the remaining portion utilized to offset qualified marketing expenses in the period the expenditures are claimed and approved. For the quarterly period ended March 31, 2021, we allocated 50% of rebates to reduce cost of sales and 50% to marketing expenses, and for the quarterly period ended March 31, 2020, we allocated 20% of rebates to reduce cost of sales and 80% to marketing expenses. In the first quarter of 2021 we recorded approximately $106,000 in rebate credits as an offset to cost of revenue compared to approximately $113,000 in the first quarter of 2020.

Edge to Cloud gross profit and gross margin

Edge to Cloud gross profit and gross margin increased for the three months ended March 31, 2021 primarily due to increased revenue and less low margin project work.





Operating expenses



The following table presents our operating expenses for the periods indicated:





                                                Three Months Ended March 31,

(In thousands, except percentages) 2021 2020 $ Change % Change Operating expenses: Selling, general and administrative $ 2,276 $ 2,897 $ (622 ) (21 )% Research and development

                   168         127             41            32
Total operating expenses              $  2,444     $ 3,024     $     (581 )         (19 )

As a percentage of total revenue: Selling, general and administrative 23 % 17 % Research and development

                     2 %         1 %




Selling, general and administrative

Selling, general and administrative ("SG&A") expenses consist primarily of salaries and related benefits, commissions and bonuses for our sales, marketing and administrative personnel and related facilities and depreciation costs, as well as professional services fees (e.g., consulting, legal, audit and tax). SG&A expenses decreased for the three months ended March 31, 2021 primarily due to lower salaries and related benefits resulting from our prior restructuring efforts as well as reduced office rent, partially offset by one-time professional fees.





Research and development



Research and development ("R&D") expenses consist primarily of salaries and related benefits for software development and quality assurance personnel, contractor and consultant costs. R&D expenses increased for the three months ended March 31, 2021 primarily due to higher salaries and related benefits and other costs related to product development.





Other income (loss), net


Other income (loss), net consists primarily of interest income on our cash and investments, gains and losses we may recognize on our investments, and gains and losses on foreign exchange transactions and other items. We had an immaterial change in other income (loss), net for the quarterly period ended March 31, 2021 as compared to the prior year period.





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Income taxes


Income taxes were not recorded for the quarterly periods ended March 31, 2021 and March 31, 2020, respectively.

Liquidity and Capital Resources

As of March 31, 2021, we had $10.4 million of cash, restricted cash, and cash equivalents. We generally invest our excess cash in high quality marketable investments. These investments typically include corporate notes and bonds, commercial paper, and money market funds, although specific holdings can vary from period to period depending upon our cash requirements. There were no investments held at March 31, 2021.

We believe that our existing cash and cash equivalents will be sufficient to meet our needs for working capital and capital expenditures for at least the next 12 months.

Cash Flows from Operating Activities

Operating activities used cash of approximately $2.4 million for the three months ended March 31, 2021, which included our net loss offset by non-cash adjustments of $0.3 million and a working capital decrease of approximately $1.9 million. The working capital decrease primarily included cash inflows of $0.7 million related to accounts receivable offset by cash outflows of $2.6 million related to third-party software fees payable of $1.2 million, $0.7 million related to deferred revenue, a $0.4 million change in prepaid expenses and other assets, and a $0.3 million change in accounts payable and accrued expenses.

Cash Flows from Investing Activities

Investing activities used cash of approximately $0.2 million for the three months ended March 31, 2021, related to additions to property and equipment.

Cash Flows from Financing Activities

Financing activities provided negligible cash for the three months ended March 31, 2021, and no cash for the three months ended March 31, 2020.





Cash Commitments


Our future or potential cash commitments relate to minimum rents payable under operating leases, which total $0.2 million for the remainder of 2021, $0.3 million in 2022, $0.3 million in 2023, $0.3 million in 2024, $0.3 million in 2025, and $0.4 million thereafter.

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