CIBC announced a collaboration with Willful, an online platform for will creation, reflecting the growing demand for digital solutions for estate planning. Research from CIBC shows that cost and convenience are important factors for many Canadians who have yet to create a will. More than half of Canadians have no legal will, and among these Canadians, more than half believe online will creation would be a convenient option.

Other recent digital initiatives from CIBC include: CIBC's new Interac?e-Transfer® feature that allows clients to set up recurring or future-dated?Interac?e-Transfer payments; CIBC's AI-based Virtual Assistant, which can help clients perform banking transactions and answer questions about everyday banking; CIBC's Digital ID Verification, which offers fast, easy and secure onboarding for new CIBC clients through the CIBC website or mobile banking app; and, CIBC's instant digital card replacement, available to most clients holding a CIBC personal or business credit cards which in the event their card is lost or stolen, allows clients to get immediate access to a replacement card which can be used with Apple Pay or Google Pay.