CN Partners with Google Cloud to Modernize Railway Services and Deliver Enhanced Customer Experiences
December 14, 2021 at 08:00 am EST
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CN and Google Cloud announced seven-year strategic partnership to transform CNs supply chain as part of digital scheduled railroading, deliver new customer experiences, and modernize its technology infrastructure in the cloud. The companies will collaborate on new services to revolutionize the North American railway system, combining CNs in the transportation and logistics industry with Google Clouds technology and culture of innovation. Through this partnership, CN and Google Cloud will set a new standard for the railway system that delivers better experiences for customers across industriesfrom materials and resources, to manufactured products, to consumer goods. CNs work with Google Cloud will drive the railways ability to achieve continued growth and execute on transformational business initiatives, while supporting its sustainability goals, as Googles platform is the cleanest cloud in the industry. As part of the partnership, CN and Google Cloud will collaborate on the following initiatives: Enabling better connectivity and collaboration with customers and supply chain partners: CN will develop an intuitive digital platform, powered by Google Clouds artificial intelligence (AI) and machine learning (ML) tools, ultimately giving customers and supply chain partners more visibility into the logistics journey of planning, shipping, tracking and payment. Delivering new experiences for CNs customers through co-innovation initiatives: This new, multi-year partnership will combine CNs industry expertise with Google Clouds leadership in data analytics, AI, and ML to deliver solutions and next-generation experiences for CNs employees, customers, and partners, such as simplified ordering and automated tracking to further enhance predictive maintenance capabilities. Modernizing CNs infrastructure in the cloud: CN will gradually and securely move the large majority of its digital infrastructure, including SAP applications, from on-premises to Google Clouds always-on global network. Moving to the cloud will allow CN to scale with customer and industry demands, simplify the companys IT estate, create efficiencies, and reduce product delivery lead times.
Canadian National Railway Company is a transportation and logistics company. The Company's services include rail, intermodal, trucking, and supply chain services. The Companyâs rail services offer equipment, customs brokerage services, transloading and distribution, private car storage and others. Its intermodal container services help shippers expand their door-to-door market reach with about 23 strategically placed intermodal terminals. Its intermodal services include temperature-controlled cargo, port partnerships, logistics park, moving grain in containers, custom brokerage, transloading and distribution, and others. Its trucking services include door-to-door service, import and export dray, interline services, and specialized services. Its supply chain services offer comprehensive services across a range of industries and product types. It transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year.