The Ascott Limited

(Regn No: 197900881N)

168 Robinson Road

#30-01 Capital Tower

Singapore 068912

  1. (65) 6713 2888 www.discoverasr.com

NEWS RELEASE

ASCOTT ACHIEVES OVER 40% Y-O-Y UNIT GROWTH GLOBALLY BOOSTED BY RECORD SIGNINGS IN VIETNAM

Fee income potential continues to grow as global portfolio increases by over 8,300 units across more than 30 properties year to date

Singapore, 21 July 2021 - CapitaLand's wholly owned lodging business unit, The Ascott Limited (Ascott), has secured over 8,300 units across more than 30 properties in the first seven months of 2021, achieving over 40% year-on-year(y-o-y) growth compared to the same period in 2020. This builds on Ascott's fourth consecutive year of record growth despite COVID-19, delivering approximately 20% compound annual growth rate (CAGR) since 2017. At S$20-25 million of fees to be earned for every 10,000 stabilised serviced residence units, fee income contribution is expected to increase as units in the pipeline turn operational. To date, Ascott has more than 128,000 units globally and is on track to achieve its target of 160,000 units by 2023. Ascott's expansion will further consolidate its position as one of the leading international lodging owner-operators worldwide.

Amongst the latest additions to Ascott's growing global portfolio is the contract to manage the largest serviced residence development in Vietnam with over 1,900 units. The iconic integrated development in Hanoi will feature three of Ascott's lodging brands. It marks the introduction of The Crest Collection in Vietnam and Ascott The Residence in Hanoi, and will comprise Ascott's fastest growing brand Citadines Apart'hotel. The development is expected to open in phases from 2022.

In addition, Ascott is inking another Citadines property in Hanoi this month. It has also secured two management contracts for the first time in Lào Cai; a Citadines-branded serviced apartment and the first Préférence-branded hotel in Vietnam, the 167-key Paddy Field Hotel by Préférence in Sa Pa Town. Up to July this year, Ascott has already achieved a record of over 2,800 new units in Vietnam, exceeding its full year signings in the country in the previous years.

Besides Vietnam, Ascott is also fast expanding in China, adding over 2,900 units across 12 properties in Hefei, Ningbo, Shanghai, Shenyang, Shenzhen, Wuhan, and Xi'an. This includes the debut of Ascott's Citadines Connect brand of business hotels in China. To further expand its global portfolio, Ascott will also make its first foray into Senegal and has sealed new properties in Brisbane in Australia; Phnom Penh in Cambodia; Paris in France; Jakarta, Lampung, Lubuk Linggau, as well as Putrajaya in Indonesia; Kuala Lumpur in Malaysia and Casablanca in Morocco1. These newly secured properties are slated to open between 2022 and 2027.

Mr Kevin Goh, CapitaLand's Chief Executive Officer for Lodging, said: "This year, we continued to achieve strong growth by stepping up our expansion with more management contracts and strategic partnerships. We have opened over 3,000 units in 13 properties in China,

1 For highlights of some of the newly secured properties, please see Annex

We Define Global Living

The Ascott Limited

(Regn No: 197900881N)

168 Robinson Road

#30-01 Capital Tower

Singapore 068912

  1. (65) 6713 2888 www.discoverasr.com

Indonesia, Japan, Philippines, Singapore and Vietnam. We expect to open about 50% more units than last year. Property owners and capital partners continue to work with Ascott as they recognise our resilient business model, and the value we create through our strong operational capabilities and ability to innovate to capture new businesses. Ascott will continue to capitalise on our competitive edge in the long-stay lodging segment and seek synergistic opportunities towards adjacent sectors, such as multifamily properties and purpose-built student accommodation, to expand our presence globally."

"The lodging management business is an important component of CapitaLand's investment management strategy. The newly secured properties will increase Ascott's recurring fee income as they open and stabilise, adding on to the over S$195 million in fee income contributed by our operational units in 2020. We have also increased our Fee Related Earnings (FRE)2 and expanded our Funds Under Management (FUM)3 to S$8 billion to date through a private fund as well as our sponsored Ascott Residence Trust. Ascott's strong operating platform is well anchored by our fund and asset management capabilities. We will continue to build on this capital-efficient business model to earn an attractive FRE/FUM ratio, expand our capital partner base and increase recurring management fees," added Mr Goh.

Since the onset of COVID-19, optimism within the serviced apartment sector is at an all-time high, according to the latest Association of Serviced Apartment Providers and Savills sentiment survey conducted in June 2021.Almost 90% of the respondents were 'slightly or significantly more optimistic' about their business outlook over the next 12 months. In addition, about 75% of the respondents expect occupancy levels to return to 2019 levels before the end of 20224.

Ascott achieves 100% occupancy in key cities in China

In China, Ascott continued to see a strong pickup in the demand for its serviced residences. Over the same period, the revenue per available unit of operating properties in the country exceeded pre-COVID-19 levels in 2019 and 2020 by 1% and 35% respectively. Total revenue has also increased by 6% and 38% in comparison to 2019 and 2020 respectively. Ascott achieved 100% occupancy across over 20 properties in more than 15 cities over the country's five-day 'Mini Golden Week'5 public holiday.

The 12 newly secured properties in China are set to open between 2022 and 2026. These new properties will grow Ascott's total footprint in China to more than 34,600 units in over 170 properties across over 40 cities.

  1. Refers to investment and asset management fee revenue from listed and unlisted funds (private funds and/or investment vehicles (including but not limited to programmes, joint ventures and co-investments))
  2. Refers to the share of total assets under listed and unlisted funds (private funds and/or investment vehicles (including but not limited to programmes, joint ventures and co-investments))
  3. Association of Serviced Apartment Providers and Savills - Sentiments survey of hospitality industry on recovery amid COVID-19 (July 2021)
  4. China's 'Mini Golden Week' is from 1 - 5 May 2021

We Define Global Living

The Ascott Limited

(Regn No: 197900881N)

168 Robinson Road

#30-01 Capital Tower

Singapore 068912

  1. (65) 6713 2888 www.discoverasr.com

Driving global demand through Ascott Star Rewards and Ascott Cares

To drive demand as travel gradually recovers, Ascott launched discoverasr.comin July 2021, unifying Ascott'saward-winninglodging brands on a single global online travel booking platform. discoverasr.com provides guests with one-stop access to Ascott's more than 400 serviced apartments, coliving spaces and hotels with a total of about 77,000 units, across more than 130 cities in over 30 countries. This includes more than 10,000 units across 61 properties under TAUZIA Hotel Management (TAUZIA), which are available for the first time on Ascott's online booking platform.

To celebrate the launch of discoverasr.com, Ascott has kickstarted 'The Traveller's Discovery' campaign to debut Ascott's first-evernon-fungible token (NFT) collectible series, featuring 11 unique NFTs as prizes for members of its loyalty programme Ascott Star Rewards (ASR). As the My TAUZIA Privilege (MTP) loyalty programme will be part of ASR by end 2021, members of MTP loyalty programme who join ASR can receive perks such as 2,000 bonus ASR points, 25% discount e-vouchers and membership tier matching.

Since its launch in 2019, ASR members have increased by 400%.ASR members contribute about 90% of Ascott's direct bookings online and over 60% of ASR members are repeat guests. ASR members also spend 36% more with Ascott compared to non-members. ASR members enjoy a slew of perks, from theASR points purchase feature and promotionswhere members can purchase ASR points and be rewarded with bonus points; to theASR Elite Status Match andCapitaStar-ASRPoints Exchangeprogrammes that allow ASR members to gain more perks or upgrade their membership tier.

With the launch of the 'Discover ASR' mobile app in October 2020, members can enjoy greater conveniences and flexibility. The app has received over 177,000 downloads and provides ASR members with contactless services along with the introduction of the 'Ascott Cares' commitment to provide guests with a safe home away from home.

Through its partnership with International SOS, Ascott is the first hospitality company in the world to offer its guests global access to a comprehensive suite of telehealth, telecounselling and travel security advisory services. These complimentary services are part of Ascott's enhanced 'Ascott Cares' commitment to provide stringent hygiene and safety standards, wellness support and implement sustainable practices.

About The Ascott Limited

The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans 200 cities across over 30 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA.

Ascott has about 72,000 operating units and more than 56,000 units under development, making a total of more than 128,000 units in about 800 properties.

We Define Global Living

The Ascott Limited

(Regn No: 197900881N)

168 Robinson Road

#30-01 Capital Tower

Singapore 068912

  1. (65) 6713 2888 www.discoverasr.com

The company's serviced apartment, coliving and hotel brands include Ascott The Residence, The Crest Collection, Somerset, Quest, Citadines, lyf, Préférence, Vertu, HARRIS, Citadines Connect, FOX, YELLO, FOX Lite and POP!.

Ascott's loyalty programme, Ascott Star Rewards, offers exclusive benefits to its members when they book directly with Ascott for their stays at its participating properties.

Ascott, a wholly owned subsidiary of CapitaLand Limited, pioneered Asia Pacific's first international-class serviced apartment with the opening of The Ascott Singapore in 1984. Today, the company boasts over 30 years of industry track record and award-winning brands that enjoy recognition worldwide.

For more information, please visit www.discoverasr.com.

About CapitaLand Limited

CapitaLand Limited (CapitaLand) is one of Asia's largest diversified real estate groups. Headquartered and listed in Singapore, it owns and manages a global portfolio worth about S$137.7 billion as at 31 March 2021. CapitaLand's portfolio spans across diversified real estate classes which includes commercial, retail; business park, industrial and logistics; integrated development, urban development; as well as lodging and residential. With a presence across more than 240 cities in over 30 countries, the Group focuses on Singapore and China as its core markets, while it continues to expand in markets such as India, Vietnam, Australia, Europe and the USA.

CapitaLand has one of the largest real estate investment management businesses globally. It manages six listed real estate investment trusts (REITs) and business trusts as well as over 20 private funds. CapitaLand launched Singapore's first REIT in 2002 and today, its stable of REITs and business trusts comprises CapitaLand Integrated Commercial Trust, Ascendas Real Estate Investment Trust, Ascott Residence Trust, CapitaLand China Trust, Ascendas India Trust and CapitaLand Malaysia Mall Trust.

CapitaLand places sustainability at the core of what it does. As a responsible real estate company, CapitaLand contributes to the environmental and social well-being of the communities where it operates, as it delivers long-term economic value to its stakeholders.

Visit www.capitaland.comfor more information.

Issued by: The Ascott Limited Website: www.discoverasr.com168 Robinson Road, #30-01 Capital Tower, Singapore 068912

We Define Global Living

The Ascott Limited

(Regn No: 197900881N)

168 Robinson Road

#30-01 Capital Tower

Singapore 068912

  1. (65) 6713 2888 www.discoverasr.com

For more information, please contact:

Media Contact

Joan Tan, Vice President, Group Communications

Tel: (65) 6713 2864

Mobile: (65) 9743 9503

Email: joan.tanzm@capitaland.com

Ngeow Shang Lin, Senior Manager, Group Communications

Tel: (65) 6713 2860

Mobile: (65) 9877 6305

Email: ngeow.shanglin@capitaland.com

Debra Chan, Manager, Group Communications

Tel: (65) 6713 2861

Mobile: (65) 9299 3422

Email: debra.chan@capitaland.com

We Define Global Living

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Capitaland Ltd. published this content on 21 July 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 20 July 2021 23:39:58 UTC.