CareCloud Investor Fact Sheet

January 2022

Issuer Free Writing Prospectus

Filed Pursuant to Rule 433

Registration No. 333-255094

January 27, 2022

A fully-integrated,cloud-based solution to optimize the clinical, financial, patient and analytics workflows for healthcare organizations across a large addressable market.

Revenue

$135 - $138

$105.1

$64.4

$50.5

$31.8

2017

2018

2019

2020

2021

All $ in millions.

Guidance

Issuer

CareCloud, Inc.

Security

Series B Cumulative Redeemable Perpetual

Preferred Stock

Ticker / Exchange

MTBCO / Nasdaq Global Market

Proposed Offering Size

$25,000,000(1)

Shares Offered / Option to

1,000,000(1) + 15% overallotment option

Purchase Additional Shares

Liquidation Preference

$25.00 per share

Price Talk

7.875% - 8.125% yield

Paid monthly in arrears. Initial dividend March 15,

Dividends

2022, record holders on February 28, may cover

more or less than one month

After 2, 3, 4 and 5 years, at the option of the Issuer,

Optional Redemption

may be redeemed for cash of $25.75, $25.50,

$25.25 or $25.00 per share

Redemption of a portion of the 11% Series A

Use of Proceeds

Preferred Stock, with up to $7.5 million for corporate

purposes and growth initiatives, including potential

future acquisitions

Expected Pricing Date

January 27, 2022

Bookrunning Managers

B. Riley Securities, Ladenburg Thalmann, EF

Hutton, division of Benchmark Investments, LLC

Co-Managers

Aegis Capital Corp., The Benchmark Company,

Boenning & Scattergood, Chapin Davis, Colliers

Securities, LLC Maxim Group LLC

  1. Actual offering size may differ materially from the figures shown; offering size to be determined by negotiations between the Company and the underwriters.

Statement about Free Writing Prospectus

CareCloud has filed a registration statement with the SEC on Form S-3, Commission File No. 333-255094, for the offering to which this Fact Sheet relates. The registration statement (and the prospectus supplement included therein) can be accessed through the following link: https://www.sec.gov/Archives/edgar/data/1582982/000149315222002359/form424b5.htm

Before you invest, you should read the registration statement, prospectus supplement and other documents CareCloud has filed with the SEC for more complete information about CareCloud and this offering. You may get these documents for free by visiting EDGAR on the SEC Web site at www.sec.govor on CareCloud's investor relations web site at ir.carecloud.com. Alternatively, CareCloud, any underwriter or any dealer participating in the offering will arrange to send you the prospectus if you request it by calling Bill Korn at (732) 873-5133 x 133 or emailing bkorn@carecloud.com.

This Fact Sheet contains forward-looking statements within the meaning of the federal securities laws. These statements relate to anticipated future events, future results of operations or future financial performance. Our operations involve risks and uncertainties, many of which are outside our control, and any one of which, or a combination of which, could materially affect our results of operations and whether the forward-looking statements ultimately prove to be correct.

Although we believe that the expectations reflected in the forward-looking statements contained in this Fact Sheet are reasonable, we cannot guarantee future results, levels of activity, performance, or achievements. The statements in this Fact Sheet are made as of the date of this Fact Sheet, and the Company does not assume any obligations to update the forward-looking statements provided to reflect events that occur or circumstances that exist after the date on which they were made.

  • MTBC rebrands as CareCloud, taking on the name of one of its largest acquisitions
    • doubles down on growth and innovation
  • Cloud-basedhealthcare IT platform streamlines workflow, increases revenue and decreases expenses for customers
  • Successful consolidator in fragmented industry
  • Scalable operating cost structure
  • 82% of YTD 2021 revenues are from clients utilizing technology-driven solutions
  • 2021 revenue guidance: $135-138million
    • "on track to exceed"

Technology-enabled business solutions

Practice

Electronic

Health Records

Management

Robotic

Business

Process

Intelligence

Automation

Patient

Telemedicine

Experience

Revenue Cycle

Management

Management

formerly MTBC, Inc.

CareCloud Investor Fact Sheet

January 2022

Competitive Advantages

Technology Platform

#1 Cloud-Based EHR

#1 Practice Management Software

Global Team/Scalable Operating Model

  • U.S.-basedteam with deep healthcare industry knowledge and expertise
  • Significantly lower labor costs via ~3,400 English- speaking, college educated, employees in Pakistan and Sri Lanka
  • Approximately 600 dedicated technology professionals

Proven Market Consolidator

  • Scalable model with recurring revenue
  • Completed 17 acquisitions since the July 2014 IPO
  • Track record of operating cost reductions, platform enhancement

Organic Growth

Partnerships

Acquisitions

Increased spending on

Turn smaller

Acquire RCM

marketing & sales,

competitors into

companies and

historically <4% of

customers

complementary

revenue

businesses

Focus on cross-selling

Leverage

Leverage efficiency

and expanding share-

CareCloud's

and lower costs to

of-wallet

technology and/or

grow adjusted

offshore team

EBITDA

Large Physician Groups

Small Medical Practices

Health Systems

Industry Partners

Leadership Team

Mahmud Haq - Executive Chairman

  • Former CEO of Compass International Services (Nasdaq: CMPS) and VP of Global Risk Management, American Express
  • B.S. in Aviation Management, Bridgewater State College. M.B.A. in Finance, Clark University

A. Hadi Chaudhry - President, Chief Executive Officer and Director

  • Joined in 2002. Previously in various roles in banking & IT sectors, holds numerous information technology certifications

Bill Korn - Chief Financial Officer

  • Joined in 2013. 10 year IBM executive, part of the team that created IBM's successful services strategy in the 1990's.
  • A.B. Economics, Harvard College. M.B.A. Harvard Business School Stephen Snyder - Chief Strategy Officer and Director
  • Joined in 2005. Attorney for 17 years with M&A and healthcare law experience.
  • J.D. Rutgers School of Law

Board of Directors

Anne Busquet

  • Board member, Pitney Bowes, Intercontinental Hotels
  • Former President, American Express Interactive Services
    John Daly
  • Former EVP and Director of E.F. Hutton & Company
    Cameron Munter
  • Sr. Advisor, Agora Strategy Group (Berlin)
  • Former U.S. Ambassador to Pakistan

Lawrence Sharnak

  • Former EVP American Express Company
  • Board of Advisors, Cinch Home Services
  • Former Board member Teach for America New Jersey, A+ for Kids

CareCloud Contacts:

Bill Korn

Matt Kreps

Chief Financial Officer

Darrow Associates IR

(732) 873-5133

(214) 597-8200

bkorn@carecloud.com

mkreps@darrowir.com

formerly MTBC, Inc.

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Disclaimer

CareCloud Inc. published this content on 27 January 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 27 January 2022 13:38:02 UTC.