Cerence Inc. announced that VinFast has selected Cerence to power conversational AI across its lineup of smart EVs as it expands globally. VinFast is a member of Vingroup. Leveraging embedded and cloud-based technologies from Cerence, VinFast’s AI-powered voice assistant, summoned with a simple “Hey VinFast,” is an intelligent, trusted companion deeply integrated with the car. Cerence provides VinFast drivers with conversational AI-enabled access to everything from navigation and traffic to phone calling and messaging to media, weather, news, tourist attractions, etc. Drivers can even control key vehicle functions like climate control and advanced driver-assistance systems (ADAS) with their voice and access important car status information like tire pressure or warning lights. Cerence’s voice assistant technologies and platforms combined with VinFast’s AI database enable a variety of highly interactive features in customers’ native languages. VinFast has selected several of Cerence’s core technologies – automatic speech recognition, natural language understanding, text-to-speech, natural language generation, and speech signal enhancement – to create a human-like virtual assistant experience capable of two-way communication in six global languages, including English, German, French (for France and Canada), Spanish, and Dutch. VinFast’s AI assistant can understand commands and questions in drivers’ natural language – for example, drivers can say “I’m cold” to raise the temperature – as well as respond in kind, creating an enjoyable and collaborative experience. Users can even interrupt the assistant to progress the conversation forward and send new commands, rather than waiting for the assistant to pause.