China Minsheng Banking : 2021 Environmental, Social and Governance Report

China Minsheng Banking Corp., Ltd.

2021 Environmental, Social and Governance

Report

Contents

I. About the Report.....................................................................................................4

II. About China Minsheng Bank ............................................................................... 6

III. ESG Management ................................................................................................. 7

ESG Management Strategy ................................................................................ 7

ESG Governance Structure ................................................................................ 9

Stakeholder Engagement ................................................................................. 11

IV. Customer-First, Considerate Services for Win-Win Situation ..................... 13

Supporting NSOEs ............................................................................................ 13

Practicing Inclusive Finance ............................................................................ 14

Providing Quality Services ............................................................................... 19

Accelerating Digital Transformation .............................................................. 30

V. Steady Operation, Enhanced Compliance and Risk Control .......................... 33

Strengthening Compliance Management ...................................................... 33

Improving Risk Prevention and Control ........................................................ 34

Adhering to Business Ethics ............................................................................ 35

Preventing Money Laundering Risks ............................................................. 38

Protecting Information Security ..................................................................... 40

Deepening Procurement Cooperation ............................................................ 45

Protecting Intellectual Property ...................................................................... 47

VI. Innovative Environmental Protection, Green Development for Ecosystem

...................................................................................................................................... 49

Implementing Green Finance .......................................................................... 49

Responding to Climate Change ....................................................................... 61

Implementing Green Operation ...................................................................... 62 2

Conducting Green Procurement ..................................................................... 64

Promoting Green Office ................................................................................... 65

VII. People-Oriented, Growing Together with Employees ................................. 71

Protecting Employees' Rights and Interests ................................................. 71

Improving Talent Development Channels ..................................................... 75

Protecting Health and Safety ........................................................................... 81

VIII. Financial Public Welfare, Minsheng's Care for the Society ....................... 86

Supporting Rural Revitalisation ..................................................................... 86

Fighting Against Disasters and Pandemic ..................................................... 87

Initiating Public Welfare and Charity ............................................................ 89

Promoting Cultural Public Welfare ................................................................ 92

Appendix: HKEX ESG Guidance ............................................................................ 93

I. About the Report

Introduction

This Report aims to disclose the environmental, social and governance (ESG) management and performance of China Minsheng Banking Corp., Ltd. (hereinafter referred to as "China Minsheng Bank" or "the Bank" in this Report) and thus, to enhance full understanding and communication between various stakeholders and the Bank. This Report should be read together with the "Corporate Governance" section in the 2021 Annual Report of China Minsheng Banking Corp., Ltd. and the 2021 Corporate Social Responsibility Report of China Minsheng Banking Corp., Ltd. for a more comprehensive understanding of the Bank's practices and achievements in the ESG field.

Reporting Period

Unless otherwise specified, this Report covers the period from 1 January 2021 to 31 December 2021. This may, however, includes certain information beyond this period for the comparability and completeness of the Report.

Reporting Boundary

Unless otherwise stated, the disclosure scope of this Report includes the head office and the branches and sub-branches of China Minsheng Banking Corp., Ltd. The reporting boundary of relevant data and the calculation methodologies are specified in the Report.

Basis for Preparation

This Report complies with the ESG Reporting Guide set out in Appendix 27 to the Rules Governing the Listing of Securities on the Stock Exchange of Hong Kong Limited. The reference to the ESG Reporting Guide is attached as appendix in the Report. This Report has complied with the "Comply or explain" provisions set out in the ESG Reporting Guide.

Reporting Principles

This Report strictly follows the materiality, quantitative, balance and consistency principles of the ESG Reporting Guide.

The materiality of the contents of this Report has been systematically assessed, 4

which included identification of the Bank's ESG issues, assessment of their importance, relevance and scope, and review and response to stakeholders' concerns about the Bank's ESG work. This Report covers important matters related to different stakeholders. Details of the materiality assessment and the main communication channels for stakeholders are disclosed in "Stakeholder Engagement".

Referring to applicable quantitative standards and practices, this Report discloses applicable key performance indicators ("KPI") by using quantitative methods and explains the measurement criteria, methods, assumptions and/or calculation tools, as well as sources of conversion factors used (if applicable) in respective sections. This Report has been prepared in the same way as in previous years, and any changes that might affect meaningful comparisons with previous reports have been explained in respective sections.

Confirmation and Approval

This Report was deliberated and approved at the 19th meeting of the 8th Session of the Board of Directors of the Bank on March 29, 2022.