People Behind CSR at Cisco: How Inclusive Communities contribute to a Conscious Culture

We have created a new blog series that will focus on the people behind Corporate Social Responsibility (CSR) at Cisco. Each blog in this series will highlight a different Cisco employee who works closely with CSR initiatives across the company.

At Cisco, we have 29 employee resource organizations (EROs) and networks that are part of what we call our 'Inclusive Communities.' These employee groups support full-spectrum diversity and foster Cisco's Conscious Culture globally by providing opportunities for proximity, learning,and community impact.

The Global Program Manager for Inclusive Communities at Cisco is Bernadette Liasos. She is currently completing her masters in Organization Leadership on Workplace Diversity & Inclusion. Even back in high school, Bernadette was interested in advocating for different cultural groups. Then, while still in college, she began working in talent acquisition and learned how to use her passion for diversity initiatives in the corporate world.

I recently sat down with Bernadette to learn more about Inclusive Communities at Cisco and how they create a safe place for employees to learn more from each other.

Can you tell me about your path to working at Cisco?

Bernadette: I started as a consultant over seven years ago and as Sales Diversity University Relations Manager. The energy from the students was contagious. I started realizing that the work I was doing involved advocating for candidates and promoting a diverse pipeline. That started my love for being more inclusive, and I focused more on equity and diversity in university relations.

At that time, the Office of Inclusion and Collaboration was born, merging all diversity and inclusion efforts at Cisco. As a result, I had an opportunity to pivot my role as a program manager and focus more on various diversity initiatives. I have been in this role for over seven years. I am passionate about this work, and I am proud to work in this space.

What are the Inclusive Communities at Cisco,and how many employees participate?

Bernadette: Inclusive Communities is a moving, growing, evolving part of Cisco. It's like a big umbrella, and under that umbrella is a thriving base of employee resource organizations (EROs)and networks. When I started, there were only 10 EROs, and now we have grown to 11 EROs and 18networks. 29 communities, including our Cisco Citizen Network, which is our volunteer group. Our EROs are employee groups with members from an underrepresented population or a protective class within a particular region, like Women of Cisco or Connected Black Professionals.

Our networks are focused on raising awareness on various topics; we have some that focus on health, such as our Cancer Support network and Mindfulness and Resilience network. Some focus on advocating, such as the Green Team network and Men for Inclusion network.

Employees who join one of our Inclusive Communities also have an opportunity to gain additional skills outside of theirscope ofwork. For example, you may gainmore experience with communications, budgeting, and leading the overall community.

Personally, what's so great about working in this space is that I feel like Inclusive Communities is that connector. Joining one of these groups is so much more than networking. It gives you a sense of belonging in a supportive environment.

How do Inclusive Communitiesadvocate for employees and foster a more Conscious Culture at Cisco?

Bernadette: Our inclusive communities celebrate diversity and give voice to employees on issues they care most about, including social justice, career development, and environmental causesto name a few.

Someexamplesof our communities in action wasa 100-Day Sprint, whereleaders met with representatives from our Connected Black Professionals ERO to get proximate and learn more about the experiences of African American/Black employees. They set a goal to create solutions to improve the lived experiences, career trajectories, and representation across all African American/Black talent levelsat Cisco. As a result, we achieved the highest percentage of African American/Black hires in the company's history during that time In addition, our PRIDE ERO helped to get appropriate gender-neutralsignage for campus bathrooms, and our InterfaithNetwork influenced how areas can be used on campus for prayer spaces.

Our teammakessure the right people are included in the conversation and that the right community members and leaders are aware. For example, we are currently working with our Connected Black group for a Juneteenth eventthat is a collaboration between community members and the company.

We're providing opportunities to share and to listenandto make sure that we are not only just rolling out various initiativesand programs but that we are also representing the communities themselves.

What has been the role of Cisco's Inclusive Communities during a time when employees couldn't come into the office?

Bernadette: Before the pandemic hit, we had a lot of activities that were happening on and off Cisco campuses worldwide. Many of these experiences were in person. When the pandemic hit, we had to coach and share best practices with our community leaders on the best ways to engage remotely. In addition, listening sessionswere conducted during the pandemicby the company and communities to better understand employee community sentiment and offer opportunities toshare their concerns.

Pivoting to a virtual experience, we found out that we can be more inclusive in capturing engagement through virtual connections like WebEx. As a result, our community members have been creating experiences that they haven't done in the past. Going 100 percent remote was a significant learning experience. Still, our communities could continue programming with Cisco technology andsupport Cisco's social justice initiatives.

Can you explain how Cisco's Inclusive Communities are not only transforming our company, our communities, but also the world?

Bernadette: Inclusive Communities is about representation and feeling like you're able to belong and be heard. I'm very proud that our Inclusive Communities is guiding significant impactwithin our members and our people strategy todriveinclusionfor all.

We activelydrive inclusiveness and proximity to make sure our members, especially during the pandemic and the recent events of social unrest, know that Cisco is a safe space. Ourmembers and leaders share our culture of inclusivity, allowing every employee to bring their wholeself to work. These experiences and communities playa significant role in driving positive community impactwithin the places they live, work, and play.

If you're interested in learning more about how we are creating and cultivating an inclusive work environment where employees can thrive, please visit our Conscious Culture webpage.

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