At its half year financial results briefing today,
Over 70 per cent of customers who had deferred the repayments on their home loan due to the challenges associated with COVID-19 have now returned to their pre-deferral terms.
At its half year results today,
As at
There are now 25,000 active home loan deferrals, which is down from a peak of 154,000.
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The number of business loan deferrals has also dropped significantly in the last six months. As at
Since the beginning of COVID-19,
In addition to repayment deferrals, the bank has also sought to provide customers with other support measures, including a freeze on home loan forced sales for owner-occupiers and a new money management feature in the CommBank app - Coronavirus Money Plan.
In
Since its launch, more than 400,000 customers have used the app feature. Further, 2.9 million customers have visited the Benefits finder feature in the app since it was launched in
Benefits finder's aim is to help connect customers with their share in billions of dollars worth of unclaimed government rebates and benefits. Since launch, 920,000 claims have been made, 615,000 of which have occurred since the start of COVID-19.
Today, the feature helps save customers in excess of
'The bank remains well placed and committed to supporting our customers and the wider community as the economy begins to recover, while continuing to offer our support to those in need of ongoing assistance,' he said.
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