2020 INTERIM RESULTS

Half year results to 30 June 2020 (09 September 2020)

H1 2020 FINANCIAL HIGHLIGHTS

Group

Group adjusted1

Adjusted1

Cash and cash

Interim

revenue

profit before tax

diluted EPS

equivalents

dividend of

£2.5bn

£74.6m

46.7p

£222.1m

12.3p

  • Group revenue increased 1.5 per cent to £2.5 billion (H1 2019: £2.4 billion) and by 0.6 per cent in constant currency2
  • Group adjusted1 profit before tax increased by 39.4 per cent to £74.6 million (H1 2019: £53.5 million) and by 37.9 per cent in constant currency2
  • Adjusted1 diluted earnings per share
    (EPS) of 46.7 pence (H1 2019: 34.5 pence), an increase of 35.4 per cent
  • Interim dividend of 12.3 pence (H1 2019: 10.1 pence), an increase of 21.8 per cent
  • Cash and cash equivalents of £222.1 million (H1 2019: £114.3 million)
  • Adjusted net funds3 of £149.1 million (H1 2019: adjusted net debt3 of £3.1 million) including the term loans for the purchase of FusionStorm on 30 Sept 2018 and the German headquarters building
  • Net funds of £24.3 million (H1 2019: net debt of £114.1 million) including £124.8 million of lease liabilities recognised as debt under IFRS 16

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H1 2020 FINANCIAL HIGHLIGHTS

H1 2016

H1 2017

H1 2018

H1 2019

H1 2020

H1 2020 vs H1 2019

Revenue (£m)

1,478.2

1,700.3

2,008.9

2,427.0

2,462.2

1.5%

Adjusted1 profit before tax (£m)

25.3

41.9

52.1

53.5

74.6

39.4%

Adjusted1 diluted EPS (pence)

15.3

25.6

32.7

34.5

46.7

35.4%

Dividend per share (pence)

7.2

7.4

8.7

10.1

12.3

21.8%

Services Contract Base2 (£m)

717.5

741.2

756.1

754.9

749.3

(0.7)%

Operating cash flow (£m)

(1.1)

11.4

8.4

(1.1)

47.0

+£48.1m

Four-Year Compound Annual Growth Rate

Adjusted1

Adjusted1

Dividend

Services

profit before tax

diluted EPS

per share

Contract Base2

31.0%

32.2%

17.7%

1.1%

Note

The Group has experienced significant operational and financial impacts from the unprecedented effect of the COVID-19 crisis. All results in this presentation include these COVID-19 impacts and no attempt has been made to adjust for or exclude these impacts whether they be positive or negative.

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1,2 Refer to the glossary for definitions.

H1 2020 OPERATING HIGHLIGHTS

The Group's total revenues grew 1.5 per cent during the first half of the year, and by 0.6 per cent in constant currency2. Significant reductions in expenditure from industrial customers have been offset by new business within the government and

Group financial services sector. COVID-19 related cost reductions and improving Services and Technology Sourcing margins has resulted in an increase in adjusted1 profit before tax of 39.4 per cent during the period.

UK

The UK saw an increase in revenues of 7.2 per cent as Technology Sourcing revenues surged to cope with the demand generated by the COVID-19 crisis. Strong Services margins, due to increased utilisation and reduced external contractor costs and improving Technology Sourcing margins have resulted in an increase in adjusted1 operating profit of 95.3 per cent during the period.

Germany saw overall revenues decline by 2.8 per cent with falls in Managed Services and Technology Sourcing partially offset by Germany another strong performance in Professional Services. The increase in Professional Services volumes, at higher margins, coupled

with overall margin improvements and static administrative expenses have resulted in an increase of 15.4 per cent in adjusted1 operating profit, on a constant currency2 basis.

France has had a difficult start to the year, being more impacted by a slow-down of its large industrial customer base and the France downturn in its Services business which resulted in flat revenues but decreasing gross profits and a reduction in adjusted1

operating profit of 55.2 per cent on a constant currency2 basis.

USA

The USA saw a slowdown in the second quarter with a marked reduction in activity by its higher-marginmid-market customer base which resulted in flat revenues for the period overall in constant currency2. Significantly reduced administrative expenses as part of a broader programme in the USA that began before, but was accelerated by, the COVID-19 pandemic, have contributed an increase of $4.3 million in adjusted1 operating profit for the six months to 30 June 2020 against a poor comparative period.

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1,2 Refer to the glossary for definitions.

FINANCIAL REVIEW

Tony Conophy

9 September 2020

5 l © Computacenter 2020

H1 2020 GROUP ADJUSTED1 FINANCIAL RESULTS

H1 2020

H1 2019

Change

Constant

£m

£m

currency2

Revenue

2,462.2

2,427.0

1.5%

0.6%

Adjusted1 gross profit

317.8

300.5

5.8%

5.0%

Adjusted1 gross profit %

12.9%

12.4%

0.5%

0.5%

Administrative expenses

(240.5)

(244.4)

1.6%

2.2%

Adjusted1 operating profit

77.3

56.1

37.8%

36.3%

Adjusted1 operating profit %

3.1%

2.3%

0.8%

0.8%

Adjusted1 net finance expense

(2.7)

(2.6)

(3.8%)

(3.8%)

Adjusted1 profit before tax

74.6

53.5

39.4%

37.9%

Adjusted1 tax expense

(21.0)

(14.2)

(47.9%)

(47.9%)

Adjusted

1

tax rate

28.1%

26.6%

1.5%

1.9%

Adjusted1 profit after tax

53.6

39.3

36.4%

34.3%

Diluted earnings per share

46.7

34.5

35.4%

- Adjusted1 (pence)

- Statutory (pence)

45.3

33.2

36.4%

Performance headlines

  • Revenue up 1.5 per cent and by 0.6 per cent in constant currency2
  • Adjusted1 operating profit up 37.8 per cent and by 36.3 per cent in constant currency2

Adjusted1 effective tax rate

The adjusted1

effective tax rate

rises as the

27.1%

26.6%

28.1%

geographical mix of 26.6%

25.5%

profits changes

towards Germany

and the USA.

H1 2016

H1 2017

H1 2018

H1 2019

H1 2020

Exchange rate impact on currency conversion

The Group reports its results in pound sterling. The impact of restating the first half of 2019 at 2020 exchange rates would be an increase of approximately £19.8 million in H1 2019 revenue and an increase of approximately £0.6 million in H1 2019 adjusted1 profit before tax.

Average daily rate

H1 2020: £1 = € 1.144 (H1 2019: £1 = € 1.152)

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1,2 Refer to the glossary for definitions.

H1 2020 RECONCILIATION TO ADJUSTED1 RESULTS

H1 2020

Amortisation

Utilisation of

Exceptional

H1 2020

and other

of acquired

DE deferred

Adjusted1

results

intangibles

tax asset

adjusting

results

items

£m

£m

£m

£m

£m

2,462.2

-

-

-

2,462.2

Revenue

Cost of sales

(2,144.4)

-

-

-

(2,144.4)

Gross profit

317.8

-

-

-

317.8

Administrative expenses

(242.7)

2.2

-

-

(240.5)

Operating profit

75.1

2.2

-

-

77.3

Finance income

0.3

-

-

-

0.3

Finance costs

(3.0)

-

-

-

(3.0)

Profit before tax

72.4

2.2

-

-

74.6

Income tax expense

(20.4)

(0.6)

-

-

(21.0)

Profit for the period

52.0

1.6

-

-

53.6

H1 2019

Change

Adjusted1

results

£m

%

2,427.0

1.5%

(2,126.5)

(0.8%)

300.5

5.8%

(244.4)

1.6%

56.1 37.8%

1.0 (70.0%)

(3.6) 16.7%

53.5 39.4%

(14.2) (47.9%)

39.3 36.4%

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1,2

Refer to the glossary for definitions.

H1 2020 EXCEPTIONAL AND OTHER ADJUSTING ITEMS

The net loss from exceptional and other adjusting items in the period was £1.6 million (H1 2019: loss of £1.5 million).

Excluding other adjusting tax items, which resulted in a gain of £0.6 million (H1 2019: gain of £1.2 million), the profit

before tax impact was a net loss from exceptional and other adjusting items of £2.2 million (H1 2019: loss of £2.7 million).

Exceptional items

  • There were no exceptional items in the period to 30 June 2020.
  • The Group has experienced significant operational and financial impacts from the unprecedented effect of the COVID-19 crisis. All results in this presentation include these COVID-19 impacts and no attempt has been made to adjust for or exclude these impacts whether they be positive or negative.

Other adjusting items

  • The amortisation of acquired intangible assets was £2.2 million (H1 2019: £2.2 million), primarily those acquired as part of the FusionStorm acquisition.
  • The tax credit related to the amortisation of acquired intangibles was £0.6 million (H1 2019: £0.6 million).

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H1 2020 REVENUE BY SEGMENT

Technology Sourcing revenue

The UK Technology Sourcing business has seen exceptional growth, particularly in the second quarter of the year, driven by workplace

H1 2020

H1 2019

£m

£m

Technology Sourcing revenue

643.2

579.7

UK

Germany

572.0

602.1

France

235.5

231.4

USA

370.5

359.6

International

46.6

58.5

Total Group

1,867.8

1,831.3

Services revenue

UK

215.6

221.1

Germany

271.7

260.8

France

68.8

68.8

USA

7.7

10.3

International

30.6

34.7

Total Group

594.4

595.7

Change

H1 2020

H1 2019

Constant

£m/€m/$m

£m/€m/$m

currency2

11.0%

643.2

579.7

11.0%

(5.0%)

655.3

694.0

(5.6%)

1.8%

268.3

266.6

0.6%

3.0%

467.7

464.6

0.7%

(20.3%)

46.6

58.9

(20.9%)

2.0%

1,867.8

1,847.3

1.1%

(2.5%)

215.6

221.1

(2.5%)

4.2%

311.1

300.3

3.6%

0.0%

78.2

79.3

(1.4%)

(25.2%)

9.7

13.2

(26.5%)

(11.8%)

30.6

35.4

(13.6%)

(0.2%)

594.4

599.6

(0.9%)

contracts to support our customers' emergency transition to home working. In Germany, Technology Sourcing revenue declined, in particular as automotive and other industrial customers reduced spend through large framework agreements in response to COVID-19. The French Technology Sourcing revenue was stable, against an exceptional prior-period performance, with activity from the largest customers being higher than expected. The USA Technology Sourcing business saw revenues remain flat.

Services revenue

UK Services revenue reduced primarily due to a decline in Managed Services volumes, which was attributable to contract attrition and COVID-19 impacts. Professional Services revenues were up slightly during the half. German Managed Services has declined as customer volumes have decreased due to COVID-19. The Professional Services business has seen very strong growth with further demand for our Professional Services skills emerged during the crisis. Our French Services business saw sharp falls in Professional Services, with nearly half

Note

  • European and USA Segments in constant currency2 are shown in €m or $m.
  • Refer to slide 43 for further information changes to our Segmental reporting.

of our deployable specialists placed on government job retention schemes. The Managed Services business performed better than expected following the loss of a large global outsourcing contract at the end of last year.

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1,2 Refer to the glossary for definitions.

H1 2020 REVENUE AND ADJUSTED1 OPERATING PROFIT BY SEGMENT

H1 2020

H1 2019

Change

H1 2020

H1 2019

Constant

£m

£m

£m/€m/$m

£m/€m/$m

currency2

Revenue

UK

858.8

800.8

7.2%

858.8

800.8

7.2%

Germany

843.7

862.9

(2.2%)

966.4

994.3

(2.8%)

France

304.3

300.2

1.4%

346.5

345.9

0.2%

USA

378.2

369.9

2.2%

477.4

477.8

(0.1%)

International

77.2

93.2

(17.2%)

77.2

94.3

(18.1%)

Total Group

2,462.2

2,427.0

1.5%

2,462.2

2,446.9

0.6%

Adjusted1 operating profit

UK

45.9

23.5

95.3%

45.9

23.5

95.3%

Germany

35.6

30.4

17.1%

40.5

35.1

15.4%

France

3.8

8.3

(54.2%)

4.3

9.6

(55.2%)

USA

4.7

1.2

291.7%

6.0

1.7

252.9%

International

0.2

4.6

(95.7%)

0.2

4.6

(95.7%)

Central corporate costs

(12.9)

(11.9)

8.4%

(12.9)

(11.9)

8.4%

Total Group

77.3

56.1

37.8%

77.3

56.7

36.3%

Note

  • European and USA Segments in constant currency2 are shown in €m or $m.
  • Refer to slide 43 for further information changes to our Segmental reporting.

New Segmental Reporting is in place for 2020 reporting.

Refer to slide 43 for further details, and slide 11 for an analysis of Central Corporate Costs.

UK performance saw very strong Technology Sourcing revenue growth, particularly in the financial services and public sectors. Margins improved to the levels seen in France and Germany. Together, this led to a near doubling of adjusted1 operating profit. Reduced costs and improving utilisation across the Services business made up for a modest reduction in volumes within the Managed Services business.

German performance saw a slight reduction of revenue as a number of key industrial customers reduced spend significantly due to COVID-19 impacting Technology Sourcing and Managed Services revenues. Despite the heavy impact to sectors such as automotive and chemical, which were already suffering, we were pleased at the ability of the business to bring volumes from other customers to partially mitigate. Professional Services saw significant growth as customers accelerated projects and utilised our practices to assist with their COVID response. Margins across both the Services and Technology Sourcing lines improved as utilisation of our engineering practices improved and an improvement in product mix both contributed.

French performance declined against the comparative period with Technology Sourcing margins reducing from the highs of 2019 and only limited volume growth due to a significant slow down in its industrial customer base. This led to reduced Technology Sourcing contribution. A significant reduction in Professional Services volumes, primarily as a result of COVID-19 related customer site closures, further impacted the result.

USA performance was significantly improved on a weak comparative. Improving Technology Sourcing revenues and contribution were assisted by planned and unplanned reductions in costs to offset a reduction in Services contribution.

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1,2 Refer to the glossary for definitions.

CENTRAL CORPORATE COSTS

Analysis of Central Corporate Costs

H1 2020

H1 2019

Change

£m

£m

£m

Cost of the plc Board, related public company costs and

3.3

3.4

(0.1)

Group Exec cost base (Segment unaligned)

Shared-based payments (Group Exec Segment unaligned)

1.3

1.1

0.2

Strategic corporate initiatives

8.3

7.4

0.9

Central Corporate Costs

11.9

1.0

12.9

Certain expenses are disclosed as a separate column, 'Central Corporate Costs', within the Segmental note. These costs are borne within the Computacenter (UK) Limited legal entity and have been removed for Segmental reporting and performance analysis, but form part of the overall Group administrative expenses. During the period, total Central Corporate Costs were £12.9 million, an increase of 8.4 per cent (H1 2019: £11.9 million). Within this:

  • Board expenses, related public company costs and costs associated with Group Executive members not aligned to a specific geographic trading entity were slightly reduced at £3.3 million (H1 2019: £3.4 million);
  • share-basedpayment charges associated with the Group Executive members identified above, including the Group Executive Directors, increased from £1.1 million in H1 2019 to £1.3 million in H1 2020, due to the increased cost of Computacenter plc ordinary shares and the overall increased performance of the Group; and
  • strategic corporate initiatives increased from £7.4 million in H1 2019 to £8.3 million in H1 2020, primarily due to greater spend on projects designed to increase capability and therefore competitive position, enhance productivity or strengthen systems which underpin the Group.

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H1 2020 GROUP ADJUSTED1 OPERATING PROFIT WALK (£M)

(CONSTANT CURRENCY2)

(1.1)

2.2

5.4

0.6

1.9

12.2

77.3

56.1

56.7

H1 2019

Currency

H1 2019

Technology

Technology

Services

Services

SG&A

H1 2020

EBIT*

EBIT*

Sourcing

Sourcing

Volume

GP %

EBIT*

(constant

Volume

GP %

currency2)

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1,2

Refer to the glossary for definitions.

* EBIT refers to adjusted1 operating profit

H1 2020 CLOSING ADJUSTED NET FUNDS/ (DEBT)3

£m

5

100

222

35

140

114

66

73

Adjusted net funds3 of

£149.1 million at 30

June 2020

(4)

(3)

(19)

(49)

(93)

(4)

(24)

(1)

(29)

(0)

H1 2016

H1 2017

H1 2018

H1 2019

H1 2020

Cash and cash equivalents

Cash return

Current asset investment

FusionStorm Loan

K2 Loan

Other borrowings

  • Cash and cash equivalents have increased by £107.7 million since
    30 June 2019 and by £4.2 million since
    31 December 2019 to £222.1 million at 30 June 2020. The increase since
    31 December 2019 is in contrast to our normal working capital cycle which typically sees a significant cash outflow in the first half of the year reflecting the record trading through the period.
  • Adjusted net funds3 have increased by £152.2 million since 30 June 2019 and by £12.0 million since 31 December 2019 to £149.1 million at 30 June 2020.
  • Committed facility of £60 million remains unutilised.
  • IFRS 16 related lease liabilities are £124.8 million at 30 June 2020 and are excluded from our adjusted net funds3 measure.

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3: Refer to the glossary for definitions.

H1 2020 CASH FLOW SINCE DECEMBER 2019 (£M)

20

72

21

0

8

0

1

5

-52

-4

4

-16

0

-13

-9

Profit before tax

Depn / Amort / SBP / other

Working capital & provisions

Lease liabilities, net cashlow movements

Tax paid

Net cashflow from operating activities & lease liabilities

Net interest paid

Capital expenditure and investments

Acquisitions net of cash acquired

Free cash flow

Dividends

Purchase of shares net of proceeds of issue

FX

Net debt repayment

Change in cash & cash equivalents

  • Free cash inflow of circa £8 million including lease liabilities (see below).
  • Net IFRS 16 movements include, the depreciation of right-of-use assets for £22.2 million, the interest expense on lease liabilities of £2.3 million and the payment of lease liabilities for £23.4 million. These last two items are now recorded outside net cash flow from operating activities within the statutory cash flow statement, but as an operating lease, would have been previously represented within working capital outflows forming part of net cash flows from operating activities.

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H1 2020 NET REVENUE STRONG

(AS ADJUSTED)

Adjusted1 operating profit increased

from 2.3 per cent of revenue to 3.1

Adjusted1 operating profit margin - Gross v Net

per cent. Adjusted1 operating profit

12.0%

margin percentage is always diluted

by Technology Sourcing revenues,

10.0%

which are typically 'pass-through'.

8.0%

The Group has seen a significant

increase in dilutive Technology

6.0%

Sourcing revenues due to the

4.0%

acquisition of FusionStorm.

Adjusted1 operating profit when

2.0%

expressed as a percentage of 'net

revenue' (excluding pass through

0.0%

product) is 9.9 per cent in H1 2020

2016

2017

2018

2019

2020

(H1 2019: 7.3 per cent) due to

H1 EBIT*/Net revenue %**

H1 Adj operating profit margin %

higher Services and Technology

FY EBIT*/Net revenue %**

FY Adj operating profit margin %

Sourcing margins.

*EBIT refers to adjusted1 operating profit

** Net revenue is defined as total revenue less product costs included in cost of goods sold

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1 Refer to the glossary for definitions.

H1 2020 FINANCIAL RETURNS STRONG

Return on capital employed*

42.6%

36.0%

30.8%

31.1%

18.3%

13.4%

14.6%

12.0%

9.0%

2016

2017

2018

2019

2020

Half Year

Full Year

Return on capital employed has increased from the level seen in

H1 2019 as adjusted1 operating profit increased from £56.1 million to £77.3 million but capital employed reduced from £466.4 million as at

30 June 2019

to £422.7 million as at 30 June 2020.

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* ROCE is defined as adjusted1 operating profit divided by net assets excluding adjusted net funds/(debt)3

2020 MODELLING CONSIDERATIONS

Tax

Dependent on mix of earnings as we utilise losses in European operations and increase profits in our US business. The German cash tax rate has now increased due to the full utilisation of the readily available losses and US profits, in a high tax jurisdiction, have also increased. This has resulted in the Group adjusted1 effective tax rate (ETR) increasing from

26.6 per cent for H1 2019 to 28.1 per cent for H1 2020. The Group adjusted1 ETR for 2020 is expected to be in the range of 28.0 per cent - 29.0 per cent due to the geographical share of profitability increasing in higher tax jurisdictions such as Germany and the USA.

Dividends

Our dividend policy is to set dividends to maintain a dividend cover of 2-2.5 times. The Group announced on 23 April 2020 that as a result of the COVID-19 crisis, the previously proposed 2019 final dividend would not be paid. Whilst the Group's cash position at the time was strong and trading was in-line with our expectations, we continued to explore all opportunities to maintain cashflow and preserve cash balances, in light of the heightening uncertainty about the scale and duration of the macroeconomic impact of COVID-19. The Group has received and approved a number of requests from customers for extended payment terms and continues to look for ways to support the short-term cashflow of smaller customers or those that have been materially affected by the impact of COVID-19. Accordingly, the Board believed at the time of the announcement that it was prudent not to pay a final dividend in respect of the financial year ended 31 December 2019. Resolution 4 set out in the Notice of Annual General Meeting (AGM) 2020 was therefore not put to a vote at the AGM and the 2019 final dividend was not paid.

The Board recognises the importance of dividends to shareholders and the Group prides itself on a long track record of paying dividends and other special one-off in nature cash returns. The Group continues to monitor the COVID-19 crisis and the resultant cash flow implications. However, with the results for the period to 30 June 2020 and the corresponding cash flow performance, the Board now considers it appropriate to resume distributing cash to shareholders by returning to the Group's normal interim and full-year dividend cycle.

Adjusted1 net interest

As the adjusted net funds3 are reduced due to the residual c£48.8 million term loan to purchase FusionStorm and the c£23.9 million loan remaining against the Kerpen Headquarters and Integration Center, the adjusted1 finance revenue will be lower than in previous years. Continuing low interest rates will mean that this will be immaterial to overall profitability. The term loan of £100 million to purchase FusionStorm is being repaid over seven years, however, as part of the deal to acquire Pivot Technology Solutions, Inc, the Group will look to retire this debt and replace it with a revolving credit facility within the US to continue to finance the expansion of activities in this region.

The implementation of IFRS 16 has increased the interest expense by £3.7 million in 2019 and by £2.3 million in H1 2020. This increase is related to the interest charges on the lease liabilities recognised. We expect a similar level of expense in H2 2020 to H1 2020.

Capital expenditure

Typically capex is circa £20-£25 million per annum with approximately 50 per cent run-rate capex, and 50 per cent discretionary (e.g. investments in IT tools and software to improve productivity; internal IT hardware for our staff).

Capital structure and acquisitions

Computacenter's approach to capital management is to ensure that the Group has a robust capital base and to maintain a strong credit rating, whilst aiming to maximise shareholder value.

Following the successful Return of Value of £100 million through the Tender Offer completed in February 2018, the Group continues to focus on replenishing its cash reserves whilst examining investment opportunities.

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ACQUISITION OF PIVOT TECHNOLOGY SOLUTIONS, INC

The Group announced today that on 8 September it entered into an Arrangement Agreement pursuant to which Computacenter has agreed to directly or indirectly acquire the entire issued share capital of Pivot Technology Solutions, Inc. ("Pivot"), a company listed on the Toronto Stock Exchange (TSX:PTG), by way of a Canadian Plan of Arrangement with an all cash offer of CAD 2.60 per share. The offer has the unanimous recommendation of Pivot's board. The directors and officers of Pivot have provided support undertakings in respect of the shares held or controlled by them, for a potential total of 4.86 million shares, (including options and Restricted Stock Units), representing circa 12 per cent of the fully diluted share capital.

The cash consideration of CAD 2.60 per share (the "Consideration") represents CAD 105.8 million on a fully diluted basis of 40,688,650 shares, options and Restricted Stock Units, payable upon completion of the acquisition. The arrangement is subject to the approval by 66 2/3 per cent of the votes cast by Pivot's shareholders at a special meeting of Pivot's shareholders held to approve the arrangement, currently anticipated for 23 October 2020, the approval by the Canadian court of the Plan of Arrangement, and certain other conditions precedent to closing. The Consideration will be funded from Computacenter's existing cash resources (Computacenter held cash and cash equivalents of £222.1 million at 30 June 2020). Pivot has a credit facility from a lending group represented by JPMorgan Chase Bank, N.A. ("JPMC"), which provides Pivot with a USD 225.0 million senior secured asset based revolving

18 l © Computacenter 2020

credit facility ("JPMC Credit Facility"). The JPMC Credit Facility may be used for revolving loans, letters of credit, protective advances, over advances, and swing line loans. Amounts owing by Pivot under the JPMC Credit Facility were USD

103.7 million and USD 106.7 million as at June 30, 2020 and December 31, 2019, respectively; and average undrawn availability was USD 47.8 million and USD 65.3 million for the periods ended June 30, 2020 and December 31, 2019, respectively. Computacenter has agreed with JPMC to retain the JPMC Credit Facility following completion of the acquisition.

For the year ended 31 December 2019, Pivot reported a statutory profit before tax of USD 20.7 million on reported revenue of USD 1,218.1 million. The profit before tax figure for the year ended 31 December 2019 includes USD 6.0 million of finance expense, USD 8.0 million of amortisation of acquired intangibles, restructuring and other non-recurring charges of USD 4.6 million and a gain on disposal of USD 22.3 million. Pivot reported profit before depreciation and amortisation, finance expense, restructuring and other non-recurring costs, change in fair value of liabilities, gains on disposal and other income of USD

26.8 million for the year ended 31 December 2019. As at 30 June 2020, Pivot reported Gross Assets of CAD 541.0 million. Computacenter expects that this acquisition will be accretive to the Group's primary measure, adjusted1 diluted earnings per share, in 2021.

1,2 Refer to the glossary for definitions.

OPERATING REVIEW

Mike Norris

9 September 2020

19 l © Computacenter 2020

TOP LINE GROWTH DRIVERS

20 l © Computacenter 2020

LEADING THE GROWTH

TO LEAD WITH AND GROW OUR SERVICES BUSINESS

800

700

600

£M

500

value

400

Base

300

Contract

200

100

0

Dec-12

Mar-13

Jun-13Sep-13

Dec-13

Mar-14

Jun-14

Sep-14

Dec-14

Mar-15

Jun-15

Sep-15

Dec-15

Mar-16

Jun-16

Sep-16

Dec-16

Mar-17

Jun-17

Sep-17

Dec-17

Mar-18

Jun-18

Sep-18

Dec-18

Mar-19

Jun-19

Sep-19

Dec-19

Mar-20

Jun-20

21

l © Computacenter 2020

French decline stems primarily from the loss of the Group's largest contract and dragged the overall Group contract base down. UK and German renegotiations of renewals and extensions have affected the contract base slightly. International now includes the Netherlands Contract Base.

H1 2020 vs H1 2019

Contract Base2 Growth

Group: -0.7%

UK: 0.3%

DE: -0.8%

FR: -6.8%

INT: 3.2%

Group 1.1% Contract

Base2 4yr CAGR

DRIVING EFFICIENCY

TO IMPROVE OUR SERVICES PRODUCTIVITY AND ENHANCE OUR COMPETITIVENESS

UK

Germany

Despite the challenging conditions,

Professional Services we saw a very strong

Professional Services volumes increased and

first half. Additional customer requirements,

we see this continuing in the second half of

especially at the beginning of the crisis,

the year, as COVID-19 related restrictions

further boosted growth. Utilisation and

continue to lift. Managed Services revenue

margins increased as availability of billable

reduced in the period, in part through anticipated

hours rose due to a reduction in travel to

attrition and as a consequence of COVID-19.

client sites. While we benefited from growth

The Services business has reduced external

in Professional Services, the decline in

contractor usage where it was no longer

Managed Services affected the margin

necessary and the utilisation of natural attrition,

position. Despite the use of government

through the non-replacement of leavers.

sanctioned reduced-time working, we were

Reduction in travel costs to customer sites, and

not able to compensate for all revenue

the improvement in utilisation has helped to

shortfalls on the cost side.

offset the cost of carrying under-utilised

300.0

25.0%

80.0

employees.

70.0

250.0

30.0%

250.0

20.0%

60.0

25.0%

200.0

200.0

50.0

20.0%

15.0%

150.0

40.0

150.0

15.0%

100.0

100.0

10.0%

30.0

10.0%

20.0

5.0%

50.0

50.0

5.0%

10.0

-

2016

2017

2018

2019

0.0%

-

2017

2018

2019

0.0%

-

2020

2016

2020

22

l © Computacenter 2020

Services revenue

France

As a direct consequence of the national

'lockdown' in response to COVID-19 and

the subsequent hesitancy for companies

to implement on-site return strategies,

our Professional Services activities were

significantly affected, particularly where

resources were supplied on demand to

customers in an on-site situation. Almost

50 per cent of our technical resources

were involved in the chômage partiel

700.0

partial unemployment programme during

the second quarter, with a strong impact

600.0

on the utilisation rate and revenue.

16.0%

500.0

14.0%

400.0

12.0%

10.0%

300.0

8.0%

200.0

6.0%

4.0%

100.0

2.0%

-

0.0%

2016

2017

2018

2019

2020

Services margin %

Group

Whilst overall revenues held up in the challenging environment, margins and profits increased due to a reduction in costs to serve our customers across the Services business as we moved to

  1. remote-workingenvironment. As the business moves to a more normal operational footing we expect costs to return, but at a potentially permanently lower level than before the COVID-19 crisis.

25.0%

20.0%

15.0%

10.0%

5.0%

0.0%

2016

2017

2018

2019

2020

COVID-19 IMPACT (1)

We are a technology company operating across the globe in support of our customers, at a time when technology has proven itself to be a critical mitigation to the disruption of normal business practices. We have also executed our own business continuity plans to great effect and remained sufficiently agile to deal with issues as they arose. The safety and wellbeing of our staff is our highest priority. As the COVID-19 crisis intensified, we followed all available government and scientific guidance and implemented remote-working for all employees where possible, ensuring that their health and safety was paramount in our decision-making. We used leading technology solutions that we were implementing for our customers to ensure the continued integrity of our working environment, whilst standing up response teams to ensure the physical and mental wellbeing of our employees. Remote working has been an unqualified success but we believe that, when the time is right, employees will return to an office environment at least part-time.

At the same time as we were rapidly transitioning nearly our entire workforce to home working, we were supporting and enabling our customers to do the same with their employees. The challenge was immense and we were pleased to accomplish it with minimal disruption. Additionally we have redeployed field engineers to support our Integration Centers, which have seen a surge in activity and moved, for a period, to a 24/7 working pattern to meet demand. We have seen other benefits in utilisation, with previously on-site or mobile employees able to use time previously spent travelling to solve issues remotely for our customers, increasing their billable hours. This has had a material impact on our Services margins. The 'near-shore' location strategy for our offshore internal service providers and Service Centers has proven successful, with regional workforces able to support customers in the correct time zone with the right capacity. Locating these centers in areas with pervasive internet

23 l © Computacenter 2020

connectivity, both in an office and home working environment, has meant little to no disruption to our Services. Further, the single worldwide telecommunications system and unified software toolsets used by our Service Centers has allowed seamless capacity flows between Service Centers, enabling us to rapidly adapt to short-term spikes in utilisation from our customer base. The Chief Information Officers of our customers have had an incredibly busy six months, leading their organisations through the challenges presented by the COVID-19 crisis to quickly transform their business's IT architecture and ways of working. In partnership with these leaders, Computacenter has provided the solutions to these challenges. The performance in the first half, with resilient revenues, improving margins and a reduced cost base, reflects both the demand seen by the IT sector and the quality of our support for our customers, who recognise our ability to respond fully in a crisis.

At the beginning of the crisis, the Group decided to participate in various national employee retention schemes. These schemes primarily supported our operations in the UK, Germany and France, with minor participation in our smaller markets including Spain, Belgium, Switzerland and the Netherlands. Over the period we have had, on average, approximately 1,300 employees supported by one of the schemes. We are clear that participation in these schemes allowed Management to avoid otherwise necessary redundancies in late March and early April, in the face of an unfolding and unpredictable crisis, whose impact on Computacenter was not fully known at that point. At the same time Computacenter's CEO, Mike Norris, and Group Finance Director, Tony Conophy, voluntarily elected to forego their base salary for the second quarter, alongside the Founder Non-Executive Directors, Peter Ogden and Philip Hulme, who waived their Directors' fees for the remainder of the year.

1,2 Refer to the glossary for definitions.

COVID-19 IMPACT (2)

As the extent of the Group's performance and resilience through the second quarter became known, we reassessed our participation in the employee retention schemes. The Group decided to make no further claim on the UK Job Retention Scheme, following the first monthly claim made for April 2020. Some UK Employees remained supported on furlough, at enhanced rates, but entirely at the Group's expense. In the period to 30 June 2020, the cost to the Group of furloughed employees' remuneration has been approximately £15 million. Against this, the Group has received approximately £5.4 million in direct government grants. Of this £5.4 million in grants, £1.1 million was received from the UK Government and £4.3 million from other European governments. The Group benefited further from £2.8 million in indirect savings such as reduced social charges and a reduction of £1.8 million in furloughed employee remuneration. Against a normal year, after reducing the cost of furloughed employee remuneration by the grants received and other changes outlined above, this has had a residual net negative impact of approximately £5 million. All of these grants and costs are included in our adjusted1 results. Following a further review, the Group has, subsequent to 30 June 2020, decided to repay the £1.1 million received from the UK Government for the April claim on the Job Retention Scheme and has committed to make no claim under the Job Retention Bonus scheme. This proposed repayment is not included in our results to 30 June 2020.

There are certain COVID-19 related one-off benefits included in the H1 2020 cashflow and net cash positions including extended free-of-charge supplier credit with a major vendor of approximately £29.2 million and temporary payment timing benefits from various governments of £22.2 million as well as improvements arising from customer mix.

Today, the long-term impact of the COVID-19 crisis remains unknown. This uncertainty means we could see ongoing volatility within our markets and worldwide locations.

Continued customer investment in technology has provided short-term growth opportunities and proven the strength of our business model. We continue to monitor the impact on the Group and maintain our focus on controlling costs. Adjusted net funds3 of £149.1 million as at 30 June 2020, including £222.1 million of cash and cash equivalents, enable a robust platform to manage the business in support of our customers through challenging market conditions.

24 l © Computacenter 2020

1,2 Refer to the glossary for definitions.

COST REDUCTIONS FROM LOCKDOWN

People-related expense reductions

-30%

-60%

-30%

Normal Qtr

Q2

Normal Qtr

Q2

Normal Qtr

Q2

Externals

Travel, vehicles

Training &

& subsistence

Recruitment

COGS SG&A

NOTE : UK, Germany & France in total

  • In the region of £20 million saved in Q2 from normal quarterly run rates.
  • The majority of costs saved relate to Services costs, in particular reduction of external spend, which leads to increased margins, however a higher proportion has been saved in SG&A from reduced travel and subsistence costs.

25 l © Computacenter 2020

AT THE HEART OF OUR BUSINESS

TO RETAIN AND MAXIMISE THE RELATIONSHIP WITH OUR CUSTOMERS OVER THE LONG TERM

GROUP

Our customers with over £1 million of contribution are a Strategic Priority for Group performance. The USA and International Segments add 15 and five customers, respectively, that each generated more than £1 million of gross profit, bringing the Group total to 136 customers.

104 107 118 135 136

16 FY

17 FY

18 FY

19 FY

20 H1

UK

The UK moved saw four customers added to its list of those contributing over £1 million whilst five customers fell below £1 million of contribution and were removed from the list.

GERMANY

The business added six customers earning over £1 million of contribution whilst three customers reduced their contribution below £1 million.

FRANCE

The French saw two customers reduce their level of business below £1 million of contribution.

54

54

16

14

51

43

46

49

52

50

41

8

10

45

6

16 FY

17 FY

18 FY

19 FY

20 H1

16 FY

17 FY

18 FY

19 FY

20 H1

16 FY

17 FY

18 FY

19 FY

20 H1

26 l © Computacenter 2020

H1 2020 UNITED KINGDOM

FINANCIAL HIGHLIGHTS

  • Revenue up by 7.2%
  • Adjusted1 operating profit up by 95.3%
  • Technology Sourcing revenue up by 11.0%
  • Services revenue down by 2.5%

OPERATIONAL HIGHLIGHTS

  • Technology Sourcing saw strong revenue growth supporting a number of significant public and private sector customers with their transition to home-working requirements. The UK also saw improving margins that took it back to, and slightly above, the Group average and more in-line with the Technology Sourcing margins achieved in France and Germany.
  • Managed Services saw improving margins, but reducing revenues as contracts mature or are extended.
  • Professional Services saw very slight growth on the prior period which, given the restrictions on working on customer sites, was an acceptable result.

Share of H1 2020 Revenue Profile

19%

6%

75%

Technology Sourcing

Professional Services

Arrows: Growth/decline versus H1 2019. Traffic lights: Margin % performance

Managed Services

Contract Base (£m)

308

308

315

292

293

27 l © Computacenter 2020

H1 2016

H1 2017

H1 2018

H1 2019

H1 2020

1,2 Refer to the glossary for definitions.

H1 2020 GERMANY

FINANCIAL HIGHLIGHTS

  • Revenue decline of 2.8%
  • Adjusted1 operating profit up by 15.4%
  • Technology Sourcing revenue down by 5.6%
  • Services revenue growth of 3.6%

OPERATIONAL HIGHLIGHTS

  • The German Technology Sourcing business saw reduced revenues off a very difficult comparison period. A number of industrial customers have drastically reduced spend and the business has done well to cover most of the reduction with other customers in the portfolio, particularly in the public sector. Margins have remained strong and increased over the prior period.
  • Continuing very strong Professional Services growth continues as the business continues to lead the Group with customers accelerating their pace of technological change.
  • Managed Services revenues were affected by COVID-19 as customers materially reduced their own activity levels.

NB. All figures in constant currency2

Share of H1 2020 Revenue Profile

19%

13%

68%

Technology Sourcing

Professional Services

Arrows: Growth/decline versus H1 2019. Traffic lights: Margin % performance

Managed Services

Contract Base (€m)

362

380

392

399

396

H1 2016

H1 2017

H1 2018

H1 2019

H1 2020

28 l © Computacenter 2020

1,2 Refer to the glossary for definitions.

H1 2020 FRANCE

FINANCIAL HIGHLIGHTS

  • Revenue up by 0.2%
  • Adjusted1 operating profit down by 55.2%
  • Technology Sourcing revenue up by 0.6%
  • Services revenue down by 1.4%

OPERATIONAL HIGHLIGHTS

  • The French business has suffered the most across our key markets from the COVID-19 crisis.
  • Technology Sourcing revenues grew slightly although the margins fell due to a change in product mix towards workplace.
  • Professional Services volumes were significantly impacted as customers reduced activity and access to customer sites was removed during the lockdown phase of the French response to the pandemic.
  • Several new Managed Services contracts have provided some growth in H1 2020, however this will be affected by the loss of the Group's largest Managed Services customer beginning to impact from mid-2020.

NB. All figures in constant currency2

29 l © Computacenter 2020

1,2 Refer to the glossary for definitions.

Share of H1 2020 Revenue Profile

18%

5%

77%

Technology Sourcing

Professional Services

Arrows: Growth/decline versus H1 2019. Traffic lights: Margin % performance

Managed Services

Contract Base (€m)

96

92

86

88

82

H1 2016

H1 2017

H1 2018

H1 2019

H1 2020

H1 2020 USA

FINANCIAL HIGHLIGHTS

  • Revenue decreased by 0.1%
  • Adjusted1 operating profit increased by $4.3 million to $6.0 million in the period
  • Technology Sourcing revenue up by 0.7%
  • Services revenue down by 26.5%

OPERATIONAL HIGHLIGHTS

  • Technology Sourcing revenue growth improved in the second quarter after a poor first quarter with margins significantly approved on the prior period although still below the Group average.
  • Particular challenges in the Professional Services business which saw a significant contraction in volumes relating to COVID-19.

NB. All figures in constant currency2

30 l © Computacenter 2020

1,2 Refer to the glossary for definitions.

Share of H1 2020 Revenue Profile

1%

1%

98%

Technology Sourcing

Arrows: Growth/decline versus H1 2019. Traffic lights: Margin % performance

Professional Services

Managed Services

Contract Base

  • While the US has no Managed Services Contract Base, it remains critical to our European Managed Services customers.

H1 2020 INTERNATIONAL

FINANCIAL HIGHLIGHTS

  • Revenue down by 17.2%
  • Adjusted1 operating profit down by 95.7%
  • Technology Sourcing revenue down by 20.3%
  • Services revenue down by 11.8%

OPERATIONAL HIGHLIGHTS

  • The International business has been unable to maintain volumes through the COVID-19 crisis due to operations in Belgium and the Netherlands being smaller in scale and more towards the mid-market when compared to the UK and Germany.
  • A lack of public sector presence has also impacted the ability of the businesses to trade through the pandemic.

Share of H1 2020 Revenue Profile

35%

60%

5%

Technology Sourcing

Arrows: Growth/decline versus H1 2019. Traffic lights: Margin % performance

Professional Services

Managed Services

Contract Base (£m)

37 38

18 18 18

31 l © Computacenter 2020

1,2 Refer to the glossary for definitions.

H1 2016

H1 2017

H1 2018

H1 2019

H1 2020

OUR EVOLUTION IN THE US

We are proud of our people, customers & capability in US:

  • Approx. US$1bn revenue
  • 600+ people
  • 30+ major international customers from Europe
  • US customers include global Hyperscale leaders

2005

2016

2018

2020

Established Computacenter US Inc.

Took control of US service functions

Fusionstorm acquisition

Pivot acquisition

Allow US delivery of international

• 300 staff moved from partners to CC

• Added $1bn technology sourcing

• Doubles revenue & headcount

service contracts

We established our brand in US

Hyperscale podium customers

Increases Services scale

Services provided by partners

Mexico City Service Center founded

Built new Integration Center

Positions us nationally in US

32 l © Computacenter 2020

THIS IS CONSISTENT WITH OUR US STRATEGY

Establish a "CC-like"

US Growth Opportunity

Vendor Positioning opportunity

capability in US for our

international customers

• US is the most important

• Huge market, quite

• Vendors are US-centric and we

geography for us outside

fragmented, will consolidate

believe we are currently missing

Germany, UK & France

• US will be our #3 market in

some leverage compared to US

• Our European headquartered

profit contribution after

resellers

international customers want

Germany & UK in the short

to see the same offerings from

term

us in US as they receive in

Europe

Computacenter's Group model: control, scalability & leverage

  • We know how to grow profitably and generate cash
  • Computacenter has the largest service capability of any reseller globally
  • Computacenter has the strongest international capability of any reseller globally

33 l © Computacenter 2020

WHAT DOES MERGING WITH PIVOT BRING FOR CC US

Computacenter US & Pivot combined

Doubles

>US$2bn

Own-provided

US$160m

our revenue

services

Employees 1,300

Significantly increased Services scale:

>350 Pivot Technical Resources

West Coast reseller Leader

with strong Pivot presence in California & Seattle, WA

Workplace

volume &

experience

Strong US

Improved US

position with

position with

CC locations

Pivot locations

Additional

Networking

skills

Additional

presence in

Mid-West

Strong new regions in

Enterprise

Central (TX)

customer

& South East

references

(GA, FL)

Canada

Sales & Operations

Integration Center in Alpharetta, GA

34 l © Computacenter 2020

WHAT DOES MERGING WITH CC US BRING FOR PIVOT

Computacenter US & Pivot combined

Doubles

>US$2bn

Own-provided

US$160m

Employees

1,300

our revenue

services

Integration Center in

Livermore CA, nr. Silicon Valley

350 On-site Engineering

CC Engineers & Service (Program) Managers

Additional

presence in

Mid-West

CC locations

Pivot locations

West Coast

reseller

Leader

with strong CC presence

in California

Hyperscale leadership

on West Coast with strong CC US customer base & reputation

New York office & strong customer base

US Managed Services References

Leading US position

Leading US position

Service Center

in Mexico City

200

for North

American

people

customers

35 l © Computacenter 2020

PIVOT SUMMARY PROFIT AND LOSS INFORMATION

INCOME STATEMENT & EBITA SUMMARY (2019 - 2020) / USD (M)

Income Statement

H1-2019

H2-2019

H1-2020

6m to Jun-19

6m to Dec-19

6m to Jun-20

Total Revenue

637

572

519

Product Sales

567

500

446

Pivot Provided Services

38

42

43

Third Party Maintenance Contracts

32

30

30

Total Cost of Goods Sold

556

490

444

Gross Margin %

12.8%

14.4%

14.4%

Net Operating Expenses

69

69

66

EBITDA

13.0

13.8

9.4

Depreciation1

3.5

3.2

2.7

EBITA

9.5

10.6

6.7

36 l © Computacenter 2020

1 Depreciation including Amortisation of Internally Developed Intangibles.

APPROXIMATELY

EQUIVALENT TO

COMPUTACENTER

ADJUSTED OPERATING

PROFIT ACCOUNTING

TREATMENT

Notes:

The figures presented exclude restructuring and exceptional items costs.

Pivot reports some revenue on a net basis, which may differ from Computacenter's accounting treatment.

Pivot adopted IFRS 16 for the first time in 2019. The company changed its reporting currency from USD to CAD from 1st Jan 2020, the H1 2020 figures shown in the USD table above are converted from the reported figures at the exchange rate of USD/CAD 1.3651

Source:

Pivot Public Filings, Obair Partners analysis

PIVOT ENTERPRISE VALUE BRIDGE

BASED ON PIVOT'S JUNE 2020 BALANCE SHEET IN USD$M EXCEPT SHARE PRICE QUOTED IN CAD$

LIKE COMPUTACENTER,

$188m

We are paying $79m for the Equity

and assuming $109m of Net Debt (ex IFRS16)

37 l © Computacenter 2020

Source: Pivot Public Filings, Obair Partners analysis, Computacenter estimates. USD equity values presented at exchange rate of CAD/USD 1.3163 on 8th September 2020

BT SERVICES ACQUISITION PROJECT

3: 2020 Results (Ended March 2020)

(2020 carve-out accounts established by EY)

• Revenue: € 100.8 m

• 84% Services

• 16% products

• Contribution: € 17.4 m

6: Strategic & key partners

9: Benefits for CC in France

• Improve our French networking and data center capabilities

• Improve our brand on the French market

• Grow Services contract base by €50m+

• Bring four new podium customers before synergies

• Grow Services revenue by €80m+

38 l © Computacenter 2020

OUTLOOK

'As previously stated, our business has performed well this year to date and proven to be flexible in these extraordinary times.

While nothing can be taken for granted, it is the Board's view that, based on current business activity levels, our adjusted1 profit before tax for the year is unlikely to be less than £180 million. We feel it is important to give specific guidance given the broad range of market expectations concerning our likely results.

Obviously, our markets have proved resilient as our customers have invested in their infrastructure to support their businesses, they have utilised the skills of our people and we have managed our cost base.

It is impossible to predict exactly how the world will recover in 2021, and beyond, and the implications for our customer base. We do believe that our customers will continue to invest in technology and that we have built a substantial reseller business with the largest service capability of any reseller in the world and the most substantial international footprint which should enable us to deliver a reliable and consistent business for our customers, employees and shareholders.'

39 l © Computacenter 2020

APPENDIX

40 l © Computacenter 2020

GLOSSARY

1. Adjusted measures

The Group uses a number of non-Generally Accepted Accounting Practice (non- GAAP) financial measures in addition to those reported in accordance with IFRS.

Adjusted operating profit or loss, adjusted net finance income or expense, adjusted profit or loss before tax, adjusted tax, adjusted profit or loss, adjusted earnings per share and adjusted diluted earnings per share are, as appropriate, each stated before: exceptional and other adjusting items including gains or losses on business acquisitions and disposals, amortisation of acquired intangibles, utilisation of deferred tax assets (where initial recognition was as an exceptional item or a fair value adjustment on acquisition), and the related tax effect of these exceptional and other adjusting items, as Management do not consider these items when reviewing the underlying performance of the Segment or the Group as a whole.

A reconciliation to adjusted measures is provided on slide 7 of this presentation. which details the impact of exceptional and other adjusted items when compared to the non-Generally Accepted Accounting Practice financial measures in addition to those reported in accordance with IFRS

We believe that these non-GAAP measures are important when assessing the underlying financial and operating performance of the Group.

2. Constant currency

We evaluate the long-term performance and trends within our strategic objectives on a constant currency basis. Further, the performance of the Group and its overseas Segments are shown, where indicated, in constant currency.

The constant currency presentation, which is a non-GAAP measure, excludes the impact of fluctuations in foreign currency exchange rates. We believe providing constant currency information gives valuable supplemental detail regarding our results of operations, consistent with how we evaluate our performance.

We calculate constant currency percentages by converting our prior-period local currency financial results using the current period average exchange rates and comparing these recalculated amounts to our current period results or by presenting the results in the equivalent local currency amounts.

Wherever the performance of the Group, or its overseas Segments, are presented in constant currency, or equivalent local currency amounts, the equivalent prior-period measure is also presented in the reported pound sterling equivalent using the exchange rates prevailing at the time. Financial Highlights, as shown on slide 3 of this presentation, and statutory measures, are provided in the reported pound sterling equivalent.

We believe providing constant currency information provides valuable supplemental information regarding our results of operations, consistent with how we evaluate our performance.

41 l © Computacenter 2020

GLOSSARY (CONTINUED)

3. Net funds

Adjusted net funds or adjusted net debt includes cash and cash equivalents, other short or other long-term borrowings and current asset investments. Following the adoption of IFRS 16 this measure excludes all lease liabilities. A table reconciling this measure, including the impact of finance lease liabilities, is provided on slide 51.

42 l © Computacenter 2020

CHANGE IN SEGMENTAL REPORTING

Management reviewed the way it reported Segmental performance to the Board and the Chief Executive Officer, who is the Group's Chief Operating Decision Maker ('CODM'), during the first half of the year. As a result of this analysis, from 1 January 2020 the Group has revised where the results of certain Managed Services contracts are reported within its operating Segments. The change in Segmental reporting has no impact on reported Group results.

Operational responsibility for a significant European customer was transferred from the German to the French business from 1 January 2020. The French Senior Management targets now include the results from this customer. This has no impact on Group results but does impact the Segment results, including revenue and profitability. We have therefore restated the results for the French and German Segments for the year ended 31 December 2019 and the period ended 30 June 2019, to assist with understanding the growth in each business and to ensure period-on-period results are comparable.

Computacenter USA performs Managed Services work for other Computacenter entities, on behalf of several key European contracts. From 1 January 2019, with the creation of the USA Segment, these revenues were recorded in the USA Segment, where the associated underlying subsidiary recognises the revenues in its statutory accounts. Following a review, and to be consistent with practices across the Group, Management decided to reallocate these revenues from the USA Segment to the UK, German, French and International Segments which own the responsibility for the customer contracts. This reflects better where the portfolio coordination and operational responsibility lies and where the benefits should accrue. This treatment also means that for Segmental analysis, Computacenter USA, within the USA Segment, is now treated similarly to the remainder of our offshore internal service provider entities that are grouped within the International

43 l © Computacenter 2020

Segment. We have therefore restated the Managed Services revenues for the year ended 31 December 2019 and the period ended 30 June 2019, to assist with understanding the growth in each business and to ensure period-on-period comparisons reflect true underlying growth.

This has no impact on Group revenue or on Segmental profitability, as the margins were previously shared on the same basis that the revenue now reflects.

This new Segmental reporting structure is the basis on which internal reports are provided to the Chief Executive Officer, as the CODM, for assessing performance and determining the allocation of resources within the Group in accordance with IFRS 8.25. Segmental performance is measured based on external revenues, adjusted1 gross profit, adjusted1 operating profit and adjusted1 profit before tax.

The operating Segments remain unchanged in all other regards from those reported at 31 December 2019. Central Corporate Costs continue to be disclosed as a separate column within the Segmental note.

To enable comparisons with prior year performance, historical segment information for the year ended 31 December 2019 and the period ended 30 June 2019 has been restated in accordance with the revised Segmental reporting structure.

All discussion within this presentation on Segmental results reflects this revised structure and the resultant prior-year and prior-period restatements.

The change in Segment reporting has no impact on reported Group numbers.

1,2 Refer to the glossary for definitions.

SOURCES OF REVENUE: PERCENTAGE CHANGE BY REVENUE TYPE

Group

UK

14.0%

13.2%

2.0%

1.1%

1.5%

0.6%

(0.2%)

(5.8%)

(6.4%)

(0.9%)

Technology

Professional

Managed Services Total Services

Total

Sourcing

Services

Germany

30.7%

29.8%

4.2%

3.6%

(5.6%)

(9.0%)

(2.2%)

(2.8%)

(5.0%)

(9.4%)

Technology

Professional

Managed Services Total Services

Total

Sourcing

Services

44 l © Computacenter 2020

11.0%

7.2%

0.5%

(3.5%)(2.5%)

Technology

Professional

Managed Services

Total Services

Total

Sourcing

Services

France

1.8%

0.6%

3.1%

1.4%

0.2%

4.5%

-

(13.1%)

(1.4%)

(14.3%)

Technology Sourcing

Professional

Managed Services

Total Services

Total

Services

Revenue growth

Revenue growth in constant currency2

UK ADJUSTED1 INCOME STATEMENT

H1 2020

H1 2019

Change

£m

£m

%

Revenue

858.8

800.8

7.2%

Adjusted1

gross profit

122.6

101.5

20.8%

14.3%

12.7%

1.6%

Administrative expenses

(76.7)

(78.0)

(1.7%)

(8.9%)

(9.7%)

0.8%

Adjusted1

operating profit

45.9

23.5

95.3%

5.3%

2.9%

2.4%

45

l © Computacenter 2020

1

Refer to the glossary for definitions.

UK ADJUSTED1 OPERATING PROFIT WALK (£M)

1.3

1.3

9.3

7.5

5.6

45.9

23.5

H1 2019

Technology

Technology

Services

Services

SG&A

H1 2020

EBIT*

Sourcing

Sourcing

Volume

GP %

EBIT*

Volume

GP %

46 l © Computacenter 2020

* EBIT refers to adjusted1 operating profit

GERMANY ADJUSTED1 INCOME STATEMENT

H1 2020

H1 2019

Change

H1 2020

H1 2019

Constant

£m

£m

€m

€m

currency2

Revenue

843.7

862.9

(2.2%)

966.4

994.3

(2.8%)

Adjusted1 gross profit

118.5

111.8

6.0%

135.3

128.7

5.1%

14.0%

13.0%

1.0%

14.0%

12.9%

1.1%

Administrative expenses

(82.9)

(81.4)

1.8%

(94.8)

(93.6)

1.3%

(9.8%)

(9.4%)

(0.4%)

(9.8%)

(9.4%)

(0.4%)

Adjusted1 operating profit

35.6

30.4

40.5

35.1

17.1%

15.4%

4.2%

3.5%

0.7%

4.2%

3.5%

0.7%

47

l © Computacenter 2020

1,2

Refer to the glossary for definitions.

GERMANY ADJUSTED1 OPERATING PROFIT WALK (£M)

CONSTANT CURRENCY2

1.0

0.4

1.7

4.4

3.5

3.2

30.4

30.8

35.6

H1 2019

Currency

H1 2019

Technology

Technology

Services

Services

SG&A

H1 2020

EBIT*

EBIT*

Sourcing

Sourcing

Volume

GP %

EBIT*

(constant

Volume

GP %

currency2)

48

l © Computacenter 2020

* EBIT refers to adjusted1

operating profit

1,2 Refer to the glossary for definitions.

FRANCE ADJUSTED1 INCOME STATEMENT

H1 2020

H1 2019

Change

H1 2020

H1 2019

Constant

£m

£m

€m

€m

currency2

Revenue

304.3

300.2

1.4%

346.5

345.9

0.2%

Adjusted1 gross profit

31.1

35.5

(12.4%)

35.4

41.0

(13.7%)

10.2%

11.8%

(1.6%)

10.2%

11.9%

(1.7%)

Administrative expenses

(27.3)

(27.2)

0.4%

(31.1)

(31.4)

(1.0%)

(9.0%)

(9.1%)

0.1%

(9.0%)

(9.1%)

0.1%

Adjusted1 operating profit

3.8

8.3

(54.2%)

4.3

9.6

(55.2%)

1.2%

2.8%

(1.6%)

1.2%

2.8%

(1.6%)

1,2 Refer to the glossary for definitions.

49 l © Computacenter 2020

FRANCE ADJUSTED1 OPERATING PROFIT WALK (£M)

CONSTANT CURRENCY2

2.0

0.1

0.2

0.1

3.0

8.38.4

0.3

3.8

H1 2019

Currency

H1 2019

Technology

Technology

Services

Services

SG&A

H1 2020

EBIT*

EBIT*

Sourcing

Sourcing

Volume

GP %

EBIT*

(constant

Volume

GP %

currency2)

50 l © Computacenter 2020

* EBIT refers to adjusted1 operating profit

1,2 Refer to the glossary for definitions.

NET FUNDS / (DEBT)

• One of the Group's primary

measures when managing the

business is adjusted net funds3.

Adjusted net funds / (debt)3

Cash and Cash Equivalents

Current asset investment Bank loans - K2

Bank loans - FusionStorm Other loans and overdrafts

Adjusted net funds / (debt)3

Lease liabilities

Net funds / (debt)

Jun 20

Jun 19

Change

£m

£m

£m

222.1

114.3

107.7

-

5.0

(5.0)

(23.9)

(28.6)

4.7

(48.8)

(93.3)

44.5

(0.3)

(0.5)

0.2

149.1

(3.1)

152.2

(124.8)

(111.0)

(13.8)

24.3

(114.1)

138.5

Adjusted net funds3 have increased

£152.2 million since 30 June 2019.

Operating cashflow for H1 2020

was an inflow of £47.0 million (H1

2019: outflow of £1.1 million).

Bank loans at the year end relate

to specific arrangements for the

acquisition of FusionStorm and the

build and fit out of our German

headquarters and Integration

Center in Kerpen.

IFRS 16 lease liabilities have

increased to £124.8 million (H1

2019: £111.0 million).

51

3

Refer to the glossary for definitions.

l © Computacenter 2020

GROUP CASH FLOW

  • Operating net cash inflow of £47.0 million (H1 2019: outflow of £1.1 million).
  • Working capital outflow, excluding provisions, of £55.5 million during the period (H1 2019: outflow of £46.4 million).

52 l © Computacenter 2020

Profit before tax

Net finance cost/(income) Depreciation and amortisation Depreciation of right of use assets Share-based payments

(Profit)/loss on disposal of non-current assets Working capital and other movements

Net cash flow from provisions Other adjustments

Cash generated from operations

Income taxes paid

Net cash flow from operating activities

Interest received

Increase in current asset investments Acquisition of subsidiaries, net of cash acquired Capital expenditure and other investments Proceeds from disposal of assets

Net cash flow from investing activities

Interest paid

Interest expense on lease liabilities

Dividends paid to equity shareholders of the parent Proceeds from share issues and asset reunification Purchase of own shares

Payment of lease liabilities Net borrowings

Net cash flow from financing activities Increase/(decrease) in cash and cash equivalents

Effect of exchange rates on cash and cash equivalents Cash and cash equivalents at the beginning of the year

Cash and cash equivalents at the end of the period

H1 2020

H1 2019

£m

£m

72.4

50.8

2.7

3.0

17.1

16.1

22.2

-

3.8

3.1

(0.0)

0.0

(55.5)

(46.4)

3.8

(5.1)

(3.3)

(4.6)

63.1

16.9

(16.1)

(18.1)

47.0

(1.1)

0.5

1.0

-

(5.0)

-

(2.9)

(13.2)

(16.0)

0.2

0.2

(12.5)

(22.7)

(0.9)

(4.0)

(2.3)

-

-

(24.4)

1.0

1.7

-

(3.2)

(23.4)

(19.4)

(9.4)

(9.6)

(35.0)

(58.9)

(0.5)

(82.7)

4.7

(3.4)

217.9

200.4

222.1

114.3

GROUP BALANCE SHEET

Balance sheet rate

H1 2020: £1 = € 1.094

H1 2019: £1 = € 1.115

53 l © Computacenter 2020

Non-current assets Property, plant and equipment Prepayments

Goodwill & Intangibles Investments in associates Deferred income tax asset

Current assets

Inventories

Trade & other receivables Prepayments & accrued income Forward currency contracts Current asset investments Cash and short-term deposits

Current liabilities Trade & other payables Deferred income Financial liabilities Forward currency contracts Income tax payable Other liabilities & provisions

Non-current liabilities

Financial liabilities

Other liabilities & provisions Deferred income tax liabilities

Net assets

H1 2020

H1 2019

Change

£m

£m

£m

222.3

213.3

9.0

4.2

2.8

1.4

180.6

188.2

(7.6)

0.1

0.1

0.0

9.5

9.4

0.1

416.6

413.7

2.9

153.2

126.1

27.1

826.8

841.8

(15.0)

205.0

191.4

13.6

1.3

4.0

(2.7)

-

5.0

(5.0)

222.1

114.3

107.7

1,408.3

1,282.7

125.7

797.3

782.7

14.6

180.0

148.0

32.0

58.7

54.4

4.3

1.9

0.8

1.2

45.0

34.1

10.9

4.6

8.2

(3.7)

1,087.5

1,028.2

59.3

139.0

179.0

(40.0)

15.3

13.5

1.8

11.4

12.4

(1.0)

165.7

204.9

(39.2)

571.8

463.2

108.6

2020 INTERIM RESULTS

Half year results to 30 June 2020 (09 September 2020)

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Computacenter plc published this content on 09 September 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 09 September 2020 08:49:03 UTC