Forward-looking Statements



Certain matters discussed in this Form 10-Q, and in particular, this
management's discussion and analysis of financial condition and results of
operations, contain statements, estimates, and projections that are
"forward-looking statements" as defined under U.S. federal securities laws and
involve substantial risks and uncertainties. When used in this Report, the words
"anticipate," "assume," "believe," "budget," "continue," "could," "estimate,"
"expect," "intend," "may," "plan," "potential," "predict," "project," "should,"
"will," "future," and the negative of these or similar terms and phrases are
intended to identify forward-looking statements. Such statements are subject to
numerous risks and uncertainties, and actual results could differ materially
from those anticipated due to a number of factors including but not limited to:

•the effect of health epidemics, including the COVID-19 pandemic, on our
business and the success of any measures we have taken or may take in the future
in response thereto, including vaccine mandates which may be required in certain
jurisdictions where we operate and increased turnover rates and absenteeism of
our labor force resulting from those mandates which may impact our ability to
continue operations at our distribution centers and pharmacies
•the ability to successfully integrate acquisitions, operations, and employees
•the ability to continue to execute on our strategic plan
•the ability to attract and retain key personnel
•the ability to achieve performance targets, including managing our growth
effectively
•the ability to manage relationships with our supplier and distributor network,
including negotiating acceptable pricing and other terms with these partners
•the ability to attract and retain customers in a price sensitive environment
•the ability to maintain quality standards in our technology product offerings,
as well as associated customer service interactions to minimize loss of existing
Customers, and attract new Customers
•access to financial markets along with changes in interest rates and foreign
currency exchange rates
•changes in the legislative landscape in which we operate, including potential
corporate tax reform, and our ability to adapt to those changes as well as
adaptation by the third parties we are dependent upon for supply and
distribution
•the impact of litigation
•the impact of accounting pronouncements, seasonality of our business, leases,
expenses, interest expense, and debt
•sufficiency of cash and access to liquidity
•cybersecurity risks, including risk associated with our dependence on
third-party service providers as a large portion of our workforce is working
from home
•additional risks and factors discussed under the heading Risk Factors in this
Report, in our Form 10-K filed on March 1, 2021, and in our other SEC filings

Our forward-looking statements are based on current beliefs and expectations of
our management team and, except as required by law, we undertake no obligations
to make any revisions to the forward-looking statements contained in this Report
or to update them to reflect events or circumstances occurring after the date of
this Report, whether as a result of new information, future developments, or
otherwise.
Although we believe the expectations reflected in the forward-looking statements
are reasonable, we can give no assurance that these expectations will prove to
have been correct. These expectations may or may not be realized. Some of these
expectations may be based upon assumptions, data, or judgments that prove to be
incorrect. Actual events, results, and outcomes may differ materially from our
expectations due to a variety of known and unknown risks, uncertainties, and
other factors. Important factors that could cause actual results to differ
materially from those indicated by such forward-looking statements include those
set forth in this Form 10-Q and under the caption Item 1A. Risk Factors in our
Form 10-K.
We operate in a very competitive and rapidly changing market. New risks emerge
from time to time, and it is not possible for our management to predict all
risks, nor can we assess the impact of all factors on our business or the extent
to which any factor, or combination of factors, may cause actual results to
differ materially from those contained in any forward-looking statements we may
make. The results of operations for the three and nine months ended September
30, 2021 are not necessarily indicative of what our operating results for the
full fiscal year will be. For the foregoing reasons, you are cautioned against
relying on any forward-looking statements.

You should read the following discussion and analysis of our financial condition
and results of operations together with our unaudited condensed consolidated
financial statements and the related notes thereto appearing elsewhere in this
Form 10-Q and our consolidated financial statements and the related notes and
other financial information included in our Form 10-K.

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Rounding adjustments applied to individual numbers and percentages shown in this
Report may result in these figures differing immaterially from their absolute
values and certain tables may not foot or cross foot.

Overview

We are a global, animal-health technology and services company dedicated to supporting the companion, equine, and large-animal veterinary markets. Our mission is to provide the best products, services, and technology to veterinarians and animal-health practitioners across the globe, so they can deliver exceptional care to their patients when and where it is needed. In February 2019, we combined the complementary capabilities of the Animal Health Business, previously operated by our Former Parent, and Vets First Choice, bringing together leading practice management software and supply chain distribution businesses with a technology-enabled prescription management platform and related pharmacy services.



We are currently in the second year of our three-year strategic roadmap to drive
long-term value creation:
•2020 - Streamline - Focus our business
•2021 - Synchronize - Harmonize our capabilities
•2022 - Accelerate - Expand our offering
See Item 1. Business - Our Strategy in our Form 10-K for more information on our
three-year strategy and our synchronization priorities for 2021.
We are organized based upon geographic region and focus on delivering our
platform of products and services to our Customers on a geographical basis. Our
reportable segments are (i) North America, (ii) Europe, and (iii) APAC &
Emerging Markets. Our major product groups that we disaggregate within our
reportable segments are (i) supply chain services, (ii) software services, and
(iii) prescription management. See Note 3 - Segment Data and Note 4 - Revenue
from Contracts with Customers.

Across our segments and major product groups, the willingness of Animal Owners
to seek care and spend with their veterinarians on preventative and therapeutic
treatments and procedures is critical to our financial performance. In the
companion-animal market specifically, there is an ongoing trend of owners
humanizing, or providing the best possible lives for, their pets. Across the
companion-animal, equine, and large-animal markets, we anticipate that for us to
succeed on our strategic roadmap, we should seek to strengthen the relationship
between Customers and Animal Owners and provide our Customers with the necessary
products, including our proprietary brands and compounded medications, and
technology solutions, including our recent acquisition of VCP in the wellness
space, for them to deliver care for pets.


Key Factors and Trends Affecting our Results

Growth continues following the onset of the COVID-19 pandemic



During 2020, the animal-health market largely benefited from the lockdowns
instituted in response to the COVID-19 pandemic, including the benefit to
veterinary practices, including our Customers, from an increase in visits driven
by people adopting more pets during 2020 as well as companion Animal Owners
increasing their per-visit spend with their veterinarians. This is expected to
be a multi-year effect as these Animal Owners seek care from veterinary
practices for their newly adopted pets. Additionally, the required responses to
mitigate the spread of the COVID-19 pandemic shifted Customer and Animal-owner
demand to our prescription management and online pharmacy services. However, we
did not experience this COVID-19 driven growth on a straight-line basis: there
was a spike in supply chain services sales in March 2020 that we consider a
pull-forward effect, followed by a significant weakening of sales in April 2020
as that pull-forward effect balanced out; our growth in supply chain services
and prescription management then accelerated for the remainder of the second
quarter of 2020 before normalizing in the third and fourth quarters of 2020.

The net sales growth for the nine months ended September 30, 2021 reflects the
continued strength of the companion-animal market, our improved sales execution
which was furthered by our commercial organization realignment in North America
as of January 1, 2021, and elevated purchasing patterns from our prescription
management and online pharmacy service users. Our prescription management and
online pharmacy service are currently available in North America and as the
economy re-opens, which remains unpredictable due to the volatility of COVID-19
variant infection rates, users' behavior may change. However, we believe the
retention of Customers and their Animal Owner clients brought to us during the
COVID-19 pandemic in 2020 and beyond, our continued market penetration, and the
introduction of product and service offerings aimed at driving greater
utilization of our online pharmacy services could lead to long-term net sales
growth.

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We adhere to the regulations and guidelines instituted by local authorities in
our area of operations and make judgments with the best available information at
the time. For example, in the U.S., we are closely following guidelines from
OSHA on vaccine mandates and will institute policies to comply with applicable
federal mandates. We are continuing to actively monitor how COVID-19 and related
variants are impacting our business operation and the industry and may take
further actions to alter our business operations in the best interests of our
employees, Customers, partners, suppliers, and other stakeholders, or as
required by federal, state, or local authorities.

Foreign Currency Effects



Our performance was positively affected by the appreciation of other currencies
as compared to USD during the nine months ended September 30, 2021 as compared
to the same period of 2020. However, this effect may be temporary.

Investing in Innovation and Corporate Infrastructure



During 2020, we undertook certain temporary cost-containment measures to help us
manage the uncertainty created by the COVID-19 pandemic, which are no longer
present in the third quarter of 2021. Additionally, we experienced a beneficial
effect on SG&A in 2020 from decreased travel and in-person trade shows and
conferences as a result of the COVID-19 pandemic and the return of in-person
commercial activity beginning in the second quarter of 2021 has resulted in an
increase in our expenses related to these meetings and events.

We also continue to spend on our corporate functions to build out the
infrastructure necessary to support our business today and in the future. Our
strategic initiatives in the near and long-term are focused on transforming our
offerings into an all-in solution. Our current priorities focus on accelerating
the contribution provided by our higher margin technology, e-commerce, and
proprietary products and solutions, including aligning our organization
structure to harmonize and advance these offerings in a coordinated go-to-market
strategy. SmartPak and Covetrus-branded products and proprietary brands like
Kruuse, Vi, and Calibra are included within our supply chain services major
product category. Our prescription management platform and compounding services
are included within our prescription management major product category. To
support these strategic initiatives, our spending will likely further increase
to support our continued acquisitive and organic growth in the animal-health
market. We also expect to invest in internal initiatives to develop technology
to be used across our business to drive greater efficiency as well as
coordination of our global employee base. However, we closely monitor the
expenses we deem necessary for growth and maintain ongoing cost management
practices to align expenses with expected volumes and provide long-term
flexibility for our transformation.

Cost Inflation and Labor Availability



We are also closely tracking macroeconomic factors that could lead to increased
costs for our operations, which our expense management practices may or may not
be able to offset. For example, costs have risen related to elevated labor
turnover beginning in the spring of 2021, worker shortages and increased
competition for a diminished labor pool, employee retention programs, global
supply chain disruptions, and transportation rate increases.

We may experience a further increase in labor turnover in our North America supply chain services teams as a result of the OSHA vaccine mandate. We understand that a significant portion of our manufacturing and distribution center personnel are currently unvaccinated, and resistance to the vaccine mandate may result in increased risk to our North America Supply Chain operations.

Terms with Key Suppliers, Customers, and Partners



Each year, suppliers in the veterinary channel engage in negotiations with us
regarding pricing terms, including performance rebates and other growth
incentives. Our supply chain services are dependent upon third-party suppliers,
and the results of these negotiations, including whether the contractual
relationship remains in place, can have a material impact on the financial
performance of our business.

Effective January 1, 2021, we no longer are partnered with Merck & Co., in the
U.K., which contributed to a decrease in our U.K. Net sales for the nine months
ended September 30, 2021, and which we expect will also result in decreases for
the remainder of this fiscal year. We also are no longer partnered with one of
our customers in the U.K., which further depressed our U.K. Net sales, which we
expect to continue throughout 2021. We are taking action to mitigate the effects
of the supplier and customer loss in the U.K.; however, for the nine months
ended September 30, 2021 as compared to the nine months ended September 30,
2020, we experienced a 4%, decline, or $129 million excluding foreign exchange
gains, in our consolidated net sales attributable to the
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decreasing net sales in the U.K. On gross profit, the U.K.'s contribution
declined to 2% for the nine months ended September 30, 2021 as compared to 5%
for the nine months ended September 30, 2020.

The transition of our supply chain operations in Germany to a third-party
logistics provider in late 2020 has resulted in disruption to our supply chain
and a reduction in customer sales volumes. Although we are making progress on
stabilizing our customer base and improving service levels in this market, we
continue to experience lower sales volumes following the transition. For the
nine months ended September 30, 2021 compared to the nine months ended
September 30, 2020 there was a 24% reduction in Net sales in Germany. However,
these customer losses are not expected to have a significant effect on us as our
German operations represent 2% of our consolidated net sales for both the nine
months ended September 30, 2021 and 2020.

Our supplier relationships are concentrated with five suppliers accounting for
approximately 49% and 50% of our purchases for the nine months ended September
30, 2021 and for the year ended December 31, 2020, respectively. If we were to
lose one of these five major manufacturing relationships, our global financial
performance could be materially affected. As these contracts are largely
country-specific, annual relationships are separated between supply chain and
prescription management, our ability to exercise influence over the terms is
currently limited and negatively impacting our gross profit margin. We expect
our future success necessitates achieving better terms and stronger
relationships with our manufacturers and suppliers as we work with these
partners on global initiatives. We expect to utilize our strategic growth
initiatives to influence Customer and Animal-Owner brand loyalty in our efforts
to drive value for our manufacturers and suppliers. However, if a competitor is
able to obtain better terms with suppliers in the veterinary channel or obtain
exclusivity on products we typically sell to our Customers within the global
animal-health market or if a supplier decides to go directly to the Customer or
Animal Owner and bypass our services, our business could be impacted beyond the
short-term.

Acquisition-driven Amortization



As we pursue a growth strategy through acquisitions, we are likely to acquire
intangible assets, such as customer relationships, trademarks, patents, product
development (including formulas), and non-compete agreements. Our intangibles
are predominately composed of intangibles acquired through our acquisition of
Vets First Choice. These acquired intangibles have useful lives of 5 years for
trademarks and trade names, 11 years for product formulas, 11 years for customer
relationships, and 5 years for developed technologies.

The amortization of these intangibles has a long-term effect on our expense
recognition. Product formulas are amortized to Cost of sales as these formulas
are directly tied to the production of compounded products as alternatives to
back-ordered solutions, patient-specific customized medications, and in-clinic
use medications. Amortization expense for our other intangible assets not
directly related to sales-generating activities, is included in SG&A.

                                                   Three Months Ended September 30,               Nine Months Ended September 30,
Location                                               2021                   2020                    2021                   2020
Cost of sales                                   $              2          $        1          $               4          $        3
Selling, general and administrative                           32                  33                         99                  98
Total amortization expense                      $             34          $       34          $             103          $      101



Seasonality

Our quarterly sales and operating results have varied from period to period in
the past and will likely continue to do so in the future. In the
companion-animal market, sales of parasite protection products have historically
tended to be stronger during the spring and summer months, primarily due to an
increase in vector-borne diseases during that time, which correlates with our
second and third quarters given that most of our business is in the northern
hemisphere. Buying patterns can also be affected by manufacturers' and
distributors' marketing programs or price increase announcements, which can
cause veterinarians to purchase animal-health products earlier than when those
products are needed. This kind of early purchasing may reduce our sales in the
quarters these purchases would have otherwise been made. The sales of animal
products can also vary due to changes in the price of commodities used in
manufacturing the products and weather patterns, which may also
affect period-over-period financial results. We expect our historical
seasonality trends to continue in the foreseeable future although the increasing
effects of climate change around the world may affect both the timing and
magnitude of these seasonal impacts.




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Definition of Non-GAAP Adjusted Earnings Before Interest, Taxes, Depreciation,
and Amortization

Adjusted EBITDA is a non-GAAP financial measure used to (i) aid management and
investors with year-over-year comparability, (ii) determine management
performance under our compensation plans, (iii) plan and forecast, (iv)
communicate our financial performance to our Board of Directors, shareholders,
and investment analysts, and (v) understand our operating performance without
regard to items we do not consider a component of our core ongoing operating
performance. Adjusted EBITDA has certain limitations in that it does not
consider the impact of certain expenses to our consolidated statements of
operations. Adjusted EBITDA excludes share-based compensation, strategic
consulting, transaction costs, formation of Covetrus expenses, separation
programs and executive severance, carve-out operating expenses, certain IT
infrastructure expenses necessary to establish ourselves as a newly public
company, goodwill impairment charges, capital structure-related fees, operating
lease right-of-use asset impairments, the proportionate share of the adjustments
to EBITDA of consolidated and non-consolidated affiliates where Covetrus
ownership is less than 100%, managed exits from businesses we are exiting or
closing, and other income and expense items, net. Currently, we do not allocate
expenses managed at the corporate level, such as corporate wages and related
benefits, corporate occupancy costs, professional services utilized at the
corporate level, and non-recurring expenses to our operating segments. Other
companies may not define or calculate Adjusted EBITDA in the same way. We
provide Adjusted EBITDA by segment as a supplemental measure to GAAP as well as
on a consolidated, non-GAAP basis. Non-GAAP Adjusted EBITDA on a total segment
basis is reconciled in Note 3 - Segment Data as required by ASC 280.


Results of Operations


                                           Three Months Ended September 30,                                             Nine Months Ended September 30,
                                                              $ Change            % Change                                                   $ Change            % Change
(In millions)                2021              2020             B/(W)               B(W)                 2021                2020              B(W)                B(W)
Net sales                $   1,162          $ 1,126          $     36                    3  %       $      3,453          $ 3,217          $     236                    7  %
Cost of sales                  946              929               (17)                  (2)                2,807            2,625               (182)                  (7)
Gross profit                   216              197                19                   10                   646              592                 54                    9
Operating expenses:
Selling, general and
administrative                 220              224                 4                    2                   662              642                (20)                  (3)

Operating income (loss) $ (4) $ (27) $ 23

            85  %       $        (16)         $   (50)         $      34                   68  %

Interest expense, net    $      (8)         $   (10)         $      2                   20  %       $        (26)         $   (37)         $      11                   30  %
Other, net (a)           $      (2)         $     5          $     (7)                     NM       $         (2)         $    79          $     (81)                     NM

Net income (loss)        $      (4)         $   (35)         $     31                   89  %       $        (51)         $   (14)         $     (37)                (264) %
Net income (loss)
attributable to Covetrus $      (4)         $   (35)         $     31                   89  %       $        (51)         $   (15)         $     (36)                (240) %

(a) For the nine months ended September 30, 2020 Other, net includes a $72 million gain on the divestiture of scil and a $1 million gain on the deconsolidation of SAHS

Year-Over-Year Period Comparisons

Net Sales
                                             Three Months Ended September 30,
(In millions)                          2021                  2020        $ Change      % Change
North America              $         697                   $   618      $     79           13  %
Europe                               353                       403           (50)         (12)
APAC & Emerging Markets              116                       108             8            7
Eliminations                          (4)                       (3)           (1)         (33)
Total Net sales            $       1,162                   $ 1,126      $     36            3  %





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North America net sales +$79 million I +13%
3 months Q3 2021 v Q3 2020


? Primarily due to $52 million in net supply chain organic growth driven by total animal-health market demand, and gains in our market share in the companion-animal market, which is our largest market, and $25 million from prescription management growth

Europe net sales -$(50) million I -(12)%
3 months Q3 2021 v Q3 2020


? Largely due to $61 million driven by the loss of Merck & Co. as a supply
partner as well as a loss of a customer, both in the U.K., and customer losses
due to the previous disruption in our supply chain operations resulting from our
transition to a third-party logistics provider in Germany and $14 million from
the managed exit of our French distribution business which contributed net sales
for all of the third quarter of 2020
? Primarily due to $18 million in organic growth including the strong
performance in the Netherlands, Ireland, Czech Republic and in our proprietary
brands, Kruuse and Vi and a favorable foreign exchange impact of $7 million

APAC & Emerging Markets net sales +$8 million I +7% 3 months Q3 2021 v Q3 2020

? Primarily due to $4 million from strong underlying supply chain organic growth and a $4 million favorable foreign exchange effect



Consolidated net sales +$36 million I +3%
3 months Q3 2021 v Q3 2020


? Primarily due to net supply chain organic growth in North America*,
prescription management growth, favorable foreign exchange, net supply chain
organic growth in APAC & Emerging markets* and certain markets within Europe*,
as well as growth in proprietary brands*
? Largely driven by decreases in Europe's supply chain services driven by the
loss of Merck & Co. as a supply partner as well as a loss of a customer, both in
the U.K., and customer losses due to the previous disruption in our supply chain
operations resulting from our transition to a third-party logistics provider in
Germany* as well as net sales that are no longer being contributed following the
managed exit of our French distribution business in the fourth quarter of 2020

*indicates supply chain drivers across our segments are mostly offset on a
consolidated basis

Net Sales                                  Nine Months Ended September 30,
(In millions)                                                                2021         2020        $ Change       % Change
North America                                                              $ 2,045      $ 1,771      $     274           15  %
Europe                                                                       1,080        1,166            (86)          (7)
APAC & Emerging Markets                                                        342          288             54           19
Eliminations                                                                   (14)          (8)            (6)         (75)
Total Net sales                                                            $ 3,453      $ 3,217      $     236            7  %



North America net sales +$274 million I +15%
9 months Q3 2021 v Q3 2020


? Primarily due to $199 million in net supply chain organic growth driven by
total animal-health market demand and gains in our market share in the
companion-animal market, which is our largest market, particularly during the
peak parasiticides season and $74 million from prescription management growth
? Largely due to $3 million from net sales that are no longer being contributed
following our disposition of scil in the second quarter of 2020

Europe net sales -$(86) million I -(7)%
9 months Q3 2021 v Q3 2020


? Largely due to $149 million driven by the loss of Merck & Co. as a supply
partner as well as a loss of a customer, both in the U.K., and disruption in our
supply chain operations resulting from our transition to a third-party logistics
provider in Germany and $68 million from the disposition of scil, the
deconsolidation of a subsidiary in Spain and the managed exit of our French
distribution business that occurred in 2020 as the divested businesses
contributed net sales for all or part of the first three quarters of 2020
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? Primarily due to $69 million in favorable foreign exchange and $67 million in
organic growth including the strong performance in the Netherlands, Ireland,
Belgium and in our proprietary brands, Kruuse and Vi

APAC & Emerging Markets net sales +$54 million I +19% 9 months Q3 2021 v Q3 2020

? Primarily due to $28 million in favorable foreign exchange and $26 million from strong underlying supply chain organic growth



Consolidated net sales +$236 million I +7%
9 months Q3 2021 v Q3 2020


? Primarily due to net supply chain organic growth in North America*, favorable
foreign exchange, prescription management growth, net supply chain organic
growth in APAC & Emerging markets* and certain markets within Europe*, as well
as growth in proprietary brands*
? Largely driven by the loss of Merck & Co. as a supply partner as well as a
loss of a customer, both in the U.K., and disruption in our supply chain
operations resulting from our transition to a third-party logistics provider in
Germany*, our disposition of scil and the deconsolidation of a subsidiary in
Spain in the second quarter of 2020, and the managed exit of our French
distribution business in the fourth quarter of 2020

*indicates supply chain drivers across our segments are mostly offset on a consolidated basis

Gross Profit and Gross Profit Margin


                                                                                 Three Months Ended September 30,
                                                               Gross Margin                         Gross Margin                          Gross Profit %
(In millions)                                  2021                  %                2020                %              $ Change             Change
North America                              $      143                20.5  %       $   123                19.9  %       $     20                   16  %
Europe                                             50                14.2               53                13.2                (3)                  (6)
APAC & Emerging Markets                            23                19.8               21                19.4                 2                   10
Total Gross profit                         $      216                18.6  %       $   197                17.5  %       $     19                   10  %



North America gross profit +$20 million I +16%
3 months Q3 2021 v Q3 2020


? Primarily due to $11 million from prescription management growth, $5 million
from supply chain organic growth, and $2 million from acquisitions that were not
present in our results in the prior year period

Europe gross profit -$(3) million I -(6)%
3 months Q3 2021 v Q3 2020


? Largely due to $7 million decrease in supply chain gross profit driven by the
loss of Merck & Co. as a supply partner as well as a loss of a customer, both in
the U.K., and customer losses due to the previous disruption in our supply chain
operations resulting from our transition to a third-party logistics provider in
Germany
? Primarily due to $2 million from supply chain organic growth in several
markets, including the Netherlands, $1 million from the increased contribution
from higher margin proprietary brands, and $1 million from favorable foreign
exchange

APAC & Emerging Markets gross profit +$2 million I +10% 3 months Q3 2021 v Q3 2020




? Primarily due to $1 million from organic growth, primarily related to supply
chain, and $1 million from favorable foreign exchange
Consolidated gross profit +$19 million I +10%
3 months Q3 2021 v Q3 2020


? Primarily due to prescription management growth, supply chain organic growth
in North America*, acquisitions that were not present in our results in the
prior year period, net supply chain organic growth within certain markets in
Europe* as well as growth in proprietary brands*, favorable foreign exchange,
and net supply chain organic growth in APAC & Emerging markets*

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? Largely driven by decreases in Europe's supply chain services driven by the
loss of Merck & Co. as a supply partner as well as a loss of a customer, both in
the U.K., and customer losses due to the previous disruption in our supply chain
operations resulting from our transition to a third-party logistics provider in
Germany*

*indicates supply chain drivers across our segments are mostly offset on a consolidated basis



Gross Profit and Gross Profit
Margin                                                                  

Nine Months Ended September 30,


                                                     Gross Margin                         Gross Margin                          Gross Profit %
(In millions)                        2021                  %                2020                %              $ Change             Change
North America                    $      418                20.4  %       $   371                20.9  %       $     47                   13  %
Europe                                  159                14.7              164                14.1                (5)                  (3)
APAC & Emerging Markets                  69                20.2               57                19.8                12                   21
Total Gross profit               $      646                18.7  %       $   592                18.4  %       $     54                    9  %



North America gross profit +$47 million I +13%
9 months Q3 2021 v Q3 2020


? Primarily due to $21 million from prescription management growth, $20 million
from supply chain organic growth and $6 million from acquisitions that were not
present in our results in the prior year period

Europe gross profit -$(5) million I -(3)%
9 months Q3 2021 v Q3 2020


? Largely due to $20 million from a decrease in supply chain gross profit driven
by the loss of Merck & Co. as a supply partner as well as a loss of a customer,
both in the U.K., and disruption in our supply chain operations resulting from
our transition to a third-party logistics provider in Germany and $10 million
from our disposition of scil, the deconsolidation of a subsidiary in Spain, and
the managed exit of our French distribution business that occurred in 2020 as
the businesses contributed gross profit for all or part of the three quarters of
2020
? Primarily due to $10 million from favorable foreign exchange, $8 million in
strong performance in our proprietary brands Kruuse and Vi, and $7 million from
organic growth in several markets, including the Czech Republic, the
Netherlands, Poland, and Romania

APAC & Emerging Markets gross profit +$12 million I +21% 9 months Q3 2021 v Q3 2020

? Primarily due to $7 million from organic growth related to supply chain, and $5 million from favorable foreign exchange



Consolidated gross profit +$54 million I +9%
9 months Q3 2021 v Q3 2020


? Primarily due to prescription management growth, supply chain organic growth
in North America*, favorable foreign exchange, net supply chain organic growth
within certain markets in Europe* as well as growth in proprietary brands*, APAC
& Emerging markets net supply chain organic growth*, and acquisitions
? Largely driven by the loss of Merck & Co. as a supply partner as well as a
loss of a customer, both in the U.K., and disruption in our supply chain
operations resulting from our transition to a third-party logistics provider in
Germany*, our disposition of scil and the deconsolidation of a subsidiary in
Spain in the second quarter of 2020, and the managed exit of our French
distribution business in the fourth quarter of 2020

*indicates supply chain drivers across our segments are mostly offset on a
consolidated basis
SG&A
                                              Three Months Ended September 30,
(In millions)                           2021                   2020       $ Change      % Change
North America              $        130                       $ 129      $      1            1  %
Europe                               43                          51            (8)         (16)
APAC & Emerging Markets              18                          14             4           29
Corporate                            29                          30            (1)          (3)
Total SG&A                 $        220                       $ 224      $     (4)          (2) %


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North America SG&A +$1 million I +1%
3 months Q3 2021 v Q3 2020


? Largely due to $4 million of increased costs to support the growth in our
prescription management and software services businesses, $3 million of expenses
associated with acquisitions in the fourth quarter of 2020 and the third quarter
of 2021 and $2 million in increased travel and advertising expense primarily
related to supply chain
? Primarily due an $8 million operating lease right-of-use asset impairment in
the prior year

Acquisition-related intangible amortization was 23% of North America SG&A in 2021 and 2020



Europe SG&A -$(8) million I -(16)%
3 months Q3 2021 v Q3 2020


? Primarily due to a decrease of $9 million in expenses that are no longer being
incurred following the managed exit of our French distribution business, and a
$1 million decrease in expenses related to the formation of Covetrus
? Largely due to $2 million in increased share-based compensation, a $1 million
increase in separation programs and executive severance, and a $1 million impact
from unfavorable foreign exchange

APAC & Emerging Markets SG&A +$4 million I +29%
3 months Q3 2021 v Q3 2020


? Largely due to $2 million in increased share-based compensation, a $1 million increase in separation programs and executive severance and $1 million in unfavorable foreign exchange



Corporate SG&A -$(1) million I -(3)%
3 months Q3 2021 v Q3 2020


? Primarily due to $3 million from decreased expenses related to the formation of Covetrus, and $1 million in decreased strategic consulting fees ? Largely due to $3 million in increased legal costs related to on-going litigation



Consolidated SG&A -$(4) million I -(2)%
3 months Q3 2021 v Q3 2020


? Primarily due to a decrease in expenses that are no longer being incurred
following the managed exit of our French distribution business, operating lease
right-of-use asset impairment in the prior year, decreased expenses related to
the formation of Covetrus, and decreased strategic consulting fees and IT
infrastructure costs
? Largely due to increased legal costs related to on-going litigation, expenses
that are now being contributed following acquisitions in the fourth quarter of
2020 and the third quarter of 2021, increased costs to support growth in our
North America prescription management and software services businesses,
increased share-based compensation expense, increased travel and advertising
expense, and unfavorable foreign exchange

SG&A                                       Nine Months Ended September 30,
(In millions)                                                                 2021       2020       $ Change      % Change
North America                                                                $ 381      $ 364      $     17            5  %
Europe                                                                         127        142           (15)         (11)
APAC & Emerging Markets                                                         48         41             7           17
Corporate                                                                      106         95            11           12
Total SG&A                                                                   $ 662      $ 642      $     20            3  %









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North America SG&A +$17 million I +5%
9 months Q3 2021 v Q3 2020


? Largely due to increased costs to support the growth in our prescription
management services and supply chain businesses of $11 million and $5 million,
respectively, $8 million of expenses that are now being contributed following
acquisitions in the fourth quarter of 2020 and the third quarter of 2021, and $1
million in increased travel and advertising expense
? Primarily due to $8 million operating lease right-of-use asset impairment in
the prior year

Acquisition-related intangible amortization was 24% of North America SG&A in 2021 and 2020



Europe SG&A -$(15) million I -(11)%
9 months Q3 2021 v Q3 2020


? Primarily due to a decrease of $20 million in expenses that are no longer
being incurred following our disposition of scil, the deconsolidation of a
subsidiary in Spain, and the managed exit of our French distribution business
that occurred in 2020, $5 million decrease in expenses related to the formation
of Covetrus, $3 million in reduced transaction costs, and $1 million decrease in
travel and advertising expense driven by pre-COVID-19 travel and advertising
expense present in the first quarter of 2020
? Largely due to a $8 million unfavorable foreign exchange effect and $6 million
of increased costs, including costs stemming from COVID-19 cost containment
measures in 2020 that are no longer in place in 2021, $2 million from increased
share-based compensation expense, and a $1 million increase in separation
programs and executive severance

APAC & Emerging Markets SG&A +$7 million I +17%
9 months Q3 2021 v Q3 2020


? Largely due to $3 million in unfavorable foreign exchange, $2 million from increased share-based compensation expense, and a $2 million increase in separation programs and executive severance



Corporate SG&A +$11 million I +12%
9 months Q3 2021 v Q3 2020


? Largely due to $10 million in increased costs incurred as we continue to
invest in innovation and our corporate infrastructure to enable our growth, $6
million in increased legal costs related to on-going litigation, $5 million from
increased share-based compensation driven by performance stock unit incentive
programs, and $3 million in increased strategic consulting fees
? Primarily due to $9 million in decreased expenses related to the formation of
Covetrus, $2 million in decreased IT infrastructure costs, a $2 million decrease
in transaction costs, and a $1 million decrease in capital structure related
costs

Consolidated SG&A +$20 million I +3%
9 months Q3 2021 v Q3 2020


? Largely due to increased costs incurred as we continue to invest in innovation
and corporate infrastructure to enable our growth*, increased costs to support
growth in our North America supply chain and prescription management services*,
unfavorable foreign exchange effects, expenses that are now being contributed
following acquisitions in the fourth quarter of 2020 and the third quarter of
2021, increased share-based compensation, increased legal costs related to
on-going litigation, increased strategic consulting fees, and increase in
separation programs and executive severance
? Primarily due to a decrease in expenses that are no longer being incurred
following our disposition of scil, the deconsolidation of a subsidiary in Spain,
and the managed exit of our French distribution business, decreased expense
related to the formation of Covetrus, operating lease right-of-use asset
impairment in the prior year, and decreased transaction costs

*Increases from the year-over-year effect of COVID-19 related cost containment
measures that were undertaken in 2020 and those specific actions no longer being
in place in 2021 are captured in our increased costs to support our growth

Income Taxes

3 months Q3 2021 Income tax benefit of $10 million on a loss before income taxes of $14 million




The difference between our tax expense and the tax expense using the statutory
tax rates for the jurisdictions in which we operate, for this period, primarily
relates to valuation allowances due to uncertainty regarding the realization of
future tax benefits from certain U.S. and non-U.S. deferred tax assets.
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3 months Q3 2020 Income tax expense of $3 million on a loss before income taxes of $32 million




The difference between our tax expense and the tax expense using the statutory
tax rates for the jurisdictions in which we operate, for this period, primarily
relates to the sale of our scil business and change in valuation allowance due
to uncertainty regarding the realization of future tax benefits from certain
U.S. deferred taxes.

9 months Q3 2021 Income tax expense of $7 million on a loss before income taxes of $44 million




The difference between our tax expense and the tax expense using the statutory
tax rates for the jurisdictions in which we operate, for this period, primarily
relates to valuation allowances due to uncertainty regarding the realization of
future tax benefits from certain U.S. and non-U.S. deferred tax assets.

9 months Q3 2020 Income tax expense of $6 million on a loss before income taxes of $8 million




The difference between our effective tax rate and the federal statutory tax
rates for the jurisdictions in which we operate, for this period, primarily
relates to the sale of our scil business and non-deductible stock compensation
expense.

Adjusted EBITDA
                                                                Three Months Ended September 30,
(In millions)                                 2021                2020             $ Change               % Change
North America                            $        55          $      45          $       10                       22  %
Europe                                            16                 19                  (3)                     (16)
APAC & Emerging Markets                           10                  8                   2                       25
Corporate                                        (23)               (13)                (10)                         NM
Total Non-GAAP Adjusted EBITDA           $        58          $      59          $       (1)                      (2) %



North America Adjusted EBITDA +$10 million I +22%
3 months Q3 2021 v Q3 2020


? Primarily due to prescription management growth of $7 million and a $2 million increase from supply chain organic growth



Europe Adjusted EBITDA -$(3) million I -(16)%
3 months Q3 2021 v Q3 2020


? Largely due to a $6 million decrease comprised of the loss of Merck & Co. as a
supply partner and a loss of a customer, both in the U.K., and customer losses
due to the previous disruption in our supply chain operations resulting from our
transition to a third-party logistics provider in Germany
? Primarily due to $3 million of positive organic growth in several markets and
an increased contribution from higher margin products and services

APAC & Emerging Markets Adjusted EBITDA +$2 million I +25% 3 months Q3 2021 v Q3 2020

? Primarily due to organic growth mainly related to supply chain



Corporate Non-GAAP Adjusted EBITDA -$(10) million
3 months Q3 2021 v Q3 2020


? Largely due to $5 million from a foreign exchange transaction loss related to
intercompany notes and $3 million in increased legal costs related to on-going
litigation

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Table of Contents Consolidated Non-GAAP Adjusted EBITDA -$(1) million I -(2)% 3 months Q3 2021 v Q3 2020




? Largely due to the loss of Merck & Co. as a supply partner and a loss of a
customer, both in the U.K., and the customer losses due to the previous
disruption in our supply chain operations resulting from our transition to a
third-party logistics provider in Germany, increased legal costs related to
on-going litigation and a foreign exchange transaction loss related to
intercompany notes
? Primarily due to prescription management growth and improved performance
across certain of our markets, including an increased contribution from higher
margin products and services

Adjusted EBITDA                                Nine Months Ended September 30,
(In millions)                                                           2021               2020             $ Change              % Change
North America                                                       $     166          $     141          $      25                       18  %
Europe                                                                     57                 53                  4                        8
APAC & Emerging Markets                                                    29                 20                  9                       45
Corporate                                                                 (71)               (44)               (27)                         NM
Total Non-GAAP Adjusted EBITDA                                      $     181          $     170          $      11                        6  %




North America Adjusted EBITDA +$25 million I +18%
9 months Q3 2021 v Q3 2020


? Primarily due to an $12 million increase from supply chain organic growth, prescription management growth of $9 million, and $4 million additional contribution from acquisitions



Europe Adjusted EBITDA +$4 million I +8%
9 months Q3 2021 v Q3 2020


? Primarily due to an $8 million increase in contribution from our higher margin
proprietary brands, $6 million of positive organic growth in several markets,
including the Netherlands, Czech Republic, Belgium, and $3 million from
favorable foreign exchange
? Largely due to a $15 million decrease composed of the loss of Merck & Co. as a
supply partner and a loss of a customer, both in the U.K., and the disruption
from our transition to a third-party logistics provider in Germany

APAC & Emerging Markets Adjusted EBITDA +$9 million I +45% 9 months Q3 2021 v Q3 2020

? Primarily due to a $5 million increase from organic growth mainly related to supply chain and $3 million from favorable foreign exchange



Corporate Non-GAAP Adjusted EBITDA -$(27) million
9 months Q3 2021 v Q3 2020


? Largely due to $10 million in increased expenses incurred as we continue to
invest in innovation and our corporate infrastructure to enable our growth, $8
million from an unfavorable foreign exchange transaction loss related to
intercompany notes and $6 million in increased legal costs related to on-going
litigation

Consolidated Non-GAAP Adjusted EBITDA +$11 million I +6% 9 months Q3 2021 v Q3 2020




? Primarily due to improved performance across certain of our markets, including
an increased contribution from higher margin products and services and a
favorable foreign exchange impact
? Largely due to increased costs incurred as we continue to invest in innovation
and our corporate infrastructure to enable our growth

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Liquidity and Capital Resources

Overview



Our primary sources of liquidity are cash and cash equivalents, cash flows from
the operations of our business, and available borrowing capacity under our
Credit Facilities. Our principal uses of cash include working capital-related
items, capital expenditures, debt service, and strategic investments.

Credit Facilities

The Credit Facilities include a Term Loan Facility and a Revolving Credit Facility. There were no borrowings from the Revolving Credit Facility as of September 30, 2021 and December 31, 2020.

Short-Term



Our liquidity fluctuates during the year due to sales seasonality. Generally,
our sales of parasite protection products in the companion-animal market peak
during the spring and summer months, which are hemisphere dependent, as
vector-borne diseases typically increase during these seasons. This seasonality
also affects the timing and amount of our inventory purchases, and subsequently
our accounts payable balances.

We also operate on a disciplined, global approach to inventory management,
including replenishing stock as sales deplete inventory to lower holding levels,
executing inventory buy-ins only when price discounts make economic sense with
no outsized working capital effect, or when vendor rebate targets are within
reasonable reach with incremental purchases and no meaningful impact on cash
forecasts.

Planned investments included in our near-term strategic plan:
•Completing our pharmacy innovation and operational capacity expansion in
Arizona and Maine
•Enhancing the consumer experience through continuous improvements in
e-Commerce, appointment management, wellness, and veterinarian-to-pet-owner
connectivity
•Expanding our value proposition communication to the market and refinement of
our commercial organization go-to market strategy
•Developing or acquiring cloud-based practice management software and technology
coordination with select existing service offerings, including our recently
acquired software from VCP and AppointMaster
•Enabling business-to-business ordering capabilities focused on our compounding
services, distribution, and inventory management services
•Optimizing our distribution network in North America, including investments in
the systems and facilities that support our network, including investments like
our warehouse management system
•Implementing a European enterprise resource planning system to reduce
complexity in our global enterprise resource planning landscape
•Investing in external growth opportunities to support our strategic objectives
and potentially making acquisitions and investments earlier or later than we
expect

Acquisitions

In connection with our acquisition of VCP on July 9, 2021, we paid $65 million
in total consideration of which $61 million were cash payments. We believe this
acquisition gives us greater access to the animal-health wellness market, which
is experiencing rapid adoption by Animal Owners, and better positions us to help
veterinarians deliver proactive healthcare via membership programs integrated
with our practice management and prescription management solutions.

We repatriated $68 million in June 2021 to provide for greater flexibility in
how we fund our planned investments, including our acquisition of VCP as well as
toward certain of our planned investments listed above. At December 31, 2020, we
determined certain unremitted earnings existing in foreign subsidiaries located
in various jurisdictions were no longer indefinitely reinvested. Accordingly,
our tax liability associated with the repatriation of the undistributed earnings
from the applicable subsidiaries located in these tax jurisdictions was recorded
as of December 31, 2020.




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Trends

Our operational plans to manage our liquidity continue to involve seeking
opportunities to reduce non-critical capital expenditures, sharpening our focus
on collecting supplier rebates and amounts owed to us by customers, managing
opportunistic inventory purchases as we carefully monitor sales forecasts and
timing of projected price increases, quickly reducing our other costs, and
maximizing our payment terms wherever possible. We also continue to monitor cash
flow projections and will consider additional borrowings, if needed, based on
availability under our Revolving Credit Facility.

In December 2020, we fully prepaid the Term Loan Facility's $60 million
mandatory amortization payments for 2021, which reduced our outstanding balance
and lowered interest payments. We are permitted to make optional prepayments at
any time without premium or penalty. The next quarterly mandatory principal
amortization payment of $15 million is due on March 31, 2022.

Our interest rate swap contracts, which effectively fixed the borrowing rates on
a portion of our floating rate debt, matured on July 31, 2021. Based on the
current floating interest rate environment, we anticipate that we will incur
lower interest expense, at least for a period of time, following the maturity of
our interest rate swap contracts.

We were in compliance with the covenants in our Credit Facilities as of
September 30, 2021. Based on our expected Credit Facilities-defined leverage as
of September 30, 2021, once the quarterly compliance filing is made, the current
applicable margin on our borrowings outstanding will remain unchanged at least
until the next compliance filing is made for the three months ending
December 31, 2021. Based on the revised schedule contained in the 2020 amendment
to our Credit Facilities, we are required to remain compliant with a Credit
Facilities-defined leverage covenant that is currently set at 5.00x but will
decrease by 0.5x as of December 31, 2021, and finally to 3.75x as of June 30,
2022 through maturity of the Credit Facilities in February 2024. The decrease in
this particular financial covenant and our required compliance may influence our
investment decisions.

The duration of the COVID-19 pandemic continues to be unknown. Should the
pandemic extend beyond 2021, or the severity of variant strains increase that
reduces the effectiveness of vaccines and negatively impacts global economic
conditions, then we may experience a negative impact on our liquidity position.
Therefore, we continuously assess steps we can take to improve working capital
and increase cash on our balance sheet, investigate government sponsored
financing or tax holiday programs that may be available to us or to our
customers, and closely monitor the capital markets for additional opportunities
to improve our liquidity position.

Long-term



Our long-term liquidity is expected to be aligned with our strategic
development, and the needs of our growing business in terms of investment to
fund growth, as well as availability of financing. We currently anticipate the
following long-term liquidity trends for our business:

Uses of liquidity:
•Investing in our expansion of global sales and marketing efforts
•Launching new products and services
•Pursuit of strategic, higher-margin acquisition and investment targets
•Increasing our pharmaceutical compounding operations capacity
•International development of presence, product, and service offerings
•Term Loan Facility amortization payments
•Ongoing operating lease payments
•Capital investments in current and future facilities
•Pursuit and maintenance of appropriate regulatory clearances, approvals for
existing products, and any new products that may be developed

Sources of liquidity:
•Operations-driven cash generation
•Borrowings under our Revolving Credit Facility
•Availability of financing through the capital markets
•Sales of businesses or assets if those actions align with our strategic
objectives

Our Term Loan Facility and Revolving Credit Facility bear interest on a floating
rate basis, which are referenced to LIBOR. The banking syndicate associated with
our Credit Facilities intends to cease using the 1-week and 2-month USD LIBOR at
the end of
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2021, with the other USD Tenors to cease June 30, 2023. Our Credit Facilities,
with which we primarily elect to reference 1-month USD LIBOR for our borrowings,
will be amended to reflect the replacement basis rate accordingly, when
identified.

Longer term, if we desire to access alternative sources of funding through the
capital and credit markets, challenging global economic conditions, such as a
long-lasting COVID-19 pandemic or an economic downturn, could adversely impact
our ability to do so.

Cash and Cash Equivalents

As of September 30, 2021, we had Cash and cash equivalents of $187 million. We
consider all highly liquid short-term investments with an original maturity of
three months or less to be cash equivalents. Due to the short-term maturity of
such investments, the carrying amounts are a reasonable estimate of fair value.

Cash Flows



The following table summarizes our cash flows from operating, investing, and
financing activities:
                                                                   Nine Months Ended September 30,
(In millions)                                                2021                2020              $ Change
Net cash provided by (used for) operating
activities                                              $        58          $       11          $       47
Net cash provided by (used for) investing
activities                                                     (119)                 55                (174)
Net cash provided by (used for) financing
activities                                                      (37)                160                (197)
Total net cash flows                                    $       (98)         $      226          $     (324)

Cash inflows and outflows from changes in operating activities for the 9 months ended Q3 2021 v Q3 2020




Net cash provided by operating activities of $58 million as compared to net cash
provided by operating activities of $11 million was:
? Primarily driven by a decrease in accounts receivable related to the loss of
Merck & Co. in the U.K. as a partner effective January 1, 2021 and the
subsequent loss of a customer in the U.K. discussed in "Terms with Key
Suppliers, Customers, and Partners" within the "Overview" as well as the effect
from our improved collection efforts, increasing accounts payable related to
inventory purchases (discussed below), and the effect from our improved
profitability from certain markets, in particular the increasing contribution
from higher margin products
? Largely driven by inventory increases in 2021 due to increased demand, while
maintaining our disciplined, global approach to inventory management as compared
to our purposeful reduction in inventory in 2020, which was instituted to manage
the COVID-19 uncertainty

Cash inflows and outflows from changes in investing activities for the 9 months ended Q3 2021 v Q3 2020

In 2021, net cash used for investing activities of $(119) million was: ? Largely due to payments of $81 million for our VCP and AppointMaster acquisitions and $38 million in purchases of property and equipment



In 2020, net cash provided by investing activities of $55 million was:
? Primarily due to $104 million in net proceeds from the divestiture of scil and
$4 million in proceeds from the sale of property and equipment
? Largely due $40 million in purchases of property and equipment and $13 million
in payments related to our deconsolidation of a subsidiary in Spain and
contribution to our equity method investment in Spain, called Distrivet, a
Covetrus company

Cash inflows and outflows from changes in financing activities for the 9 months ended Q3 2021 v Q3 2020

In 2021, net cash used for financing activities of $(37) million was: ? $15 million in tax payments related to share-based awards, $13 million in payments to the former owners of Distrivet S.A. on the one-year anniversary of closing, April 30, 2021 and $11 million to acquire the remaining minority interests held by our former partners in certain of our Brazilian and North American entities

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? Due to $4 million in proceeds from share-based awards

In 2020, net cash provided by financing activities of $160 million was: ? Primarily due to proceeds of $250 million from the issuance of Series A preferred stock ? Largely due to principal payments, acquisition payments, preferred stock issuance costs, and debt issuance costs

Contractual Obligations



During the first quarter of 2021, we had a material change in our contractual
obligations since the end of fiscal year 2020 due to an amendment in April 2021
to a third-party consulting agreement. See Note 3 - Segment Data. There have
been no material changes in our contractual obligations for the three months
ended September 30, 2021.

Critical Accounting Estimates

Our condensed consolidated financial statements are prepared in accordance with
GAAP. The preparation of these condensed consolidated financial statements
requires us to make estimates and assumptions that affect the reported amounts
in our condensed consolidated financial statements. There have been no material
changes in our critical accounting estimates from those disclosed in Item 7 -
Management's Discussion and Analysis of Financial Condition and Results of
Operations of our Form 10-K. For a discussion of critical accounting policies
and estimates as well as accounting policies adopted, see Note 1 - Business
Overview and Significant Accounting Policies of our Form 10-K.

Recent Accounting Pronouncements

For information on recent accounting pronouncements, see Note 1 - Business Overview and Significant Accounting Policies.

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