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CURRYS PLC

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Currys : launches first customer loyalty scheme to help everyone enjoy amazing technology, for life

10/05/2021 EST
05 October 2021
  • Currys, the UK's largest omnichannel technology retailer, unveils its first customer loyalty scheme, Currys Perks™, to mark rebrand launch
  • Currys Perks gives customers access to exclusive discounts, benefits and promotions
  • Currys Perks mirrors hugely successful Elkjøp Customer Club in the Nordics
  • Today, Currys PC World, Carphone Warehouse, Team Knowhow and Dixons Carphone become one brand - Currys

Currys, the UK's largest omnichannel technology retailer, has today launched its first customer loyalty scheme to support customer retention, engagement and connection and drive longer, more meaningful relationships with tech lovers for life.

Currys Perks was developed for customers by customers. Research was undertaken to curate a loyalty club that shoppers would most value and want to be a part of. The three main benefits are:

  • Member discounts: Relevant and interesting offers and deals, exclusive to members
  • Monthly surprises: From new tech giveaways to a 'win your basket' and much more
  • Partner benefits: additional perks from some of the biggest brands - starting with free three-month Apple TV subscription

Sign up for Currys Perks goes live today and will simply replace the existing marketing consent opt-in. Over 9 million customers already on the Currys database will be auto enrolled into the scheme and the collected data and insight will allow the programme to offer personalised content all year round, making it relevant and timeless.

Also, there is no purchase necessary to join the scheme, anyone can sign up at any one of the 314 Currys stores across the UK & Ireland or online at www.currys.co.uk/perks.

Currys Perks launches in line with the Currys rebrand. Formed from Currys PC World, Carphone Warehouse, Team Knowhow and Dixons Carphone the new Currys brand features a bold new look and is committed to making it even easier for everyone to enjoy amazing technology. Becoming one brand means customers can turn to Currys for all their tech needs, interacting with Currys colleagues in stores, online, over the phone and on the doorstep.

Mark Allsop, Chief Operating Officer at Currys plc, says: "Currys Perks is the first step in creating a game-changing loyalty programme and building more valuable relationships with our customers - this is what they look for in a world-class omnichannel retailer.

"Currently more than a third of our revenue comes from customers who have signed up to our existing direct marketing platforms, the creation of Currys Perks presents us with a huge opportunity to grow our database in a meaningful way and create customers for life.

"It is also a great way to mark the move to one brand today. Currys has been the best-known and most trusted brand in tech since it was founded in 1884 by Henry Curry. We have spent decades building relationships with our customers and Currys Perks is another step towards creating meaningful customer relationships for life."

The Currys Customer Loyalty team has been able to mirror and learn from the success of the Elkjøp Customer Club in the Nordics, the brand owned by parent business Currys plc. Launched in 2017 in Sweden and rolled out to other Nordic countries in 2019, the club boasted 5.4m members at the end of 2020, having added an impressive 2.2m customers last year alone. This is the equivalent to over 40% of Nordic households.

-ends-

For more information please contact:
Currys plc press office: [email protected]

About Currys plc
Currys plc is a leading omnichannel retailer of technology products and services, operating online and through 829 stores in 7 countries. We Help Everyone Enjoy Amazing Technology, however they choose to shop with us.

In the UK&I we trade as Currys; in the Nordics under the Elkjøp brand and as Kotsovolos in Greece. In each of these markets we are the market leader, employing 35,000 capable and committed colleagues. Our full range of services and support makes it easy for our customers to discover, choose, afford and enjoy the right technology for them, throughout their lives. The Group's operations are supported by a sourcing office in Hong Kong, state-of-the-art repair facilities and an extensive distribution network, enabling fast and efficient delivery to stores and homes.

Our vision, we help everyone enjoy amazing technology, has a powerful social purpose at its heart. We believe in the power of technology to improve lives, help people stay connected, productive, healthy, and entertained. We're here to help everyone enjoy those benefits and with our scale and expertise, we are uniquely placed to do so.

We're a leader in giving technology a longer life through repair, recycling and reuse. We're reducing our impact on the environment in our operations and our wider value chain and we will achieve net zero emissions by 2040. We offer customers products that help them save energy, reduce waste and save water, and we partner with charitable organisations to bring the benefits of amazing technology to those who might otherwise be excluded.

Disclaimer

Currys plc published this content on 05 October 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 08 October 2021 14:11:15 UTC.


ę Publicnow 2021
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Sales 2022 9 734 M 12 876 M 12 876 M
Net income 2022 124 M 163 M 163 M
Net Debt 2022 1 179 M 1 559 M 1 559 M
P/E ratio 2022 12,8x
Yield 2022 2,93%
Capitalization 1 484 M 1 962 M 1 963 M
EV / Sales 2022 0,27x
EV / Sales 2023 0,26x
Nbr of Employees 35 046
Free-Float 90,7%
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Mean consensus OUTPERFORM
Number of Analysts 10
Last Close Price 129,40 GBX
Average target price 153,00 GBX
Spread / Average Target 18,2%
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Managers and Directors
Alexander Lewis Baldock Group Chief Executive Officer & Director
Bruce Marsh Group Chief Financial Officer & Director
Ian Paul Livingston Non-Executive Chairman
Mark Allsop Chief Operating & Digital Officer
Gerry Murphy Independent Non-Executive Director
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