Tempest has officially launched a robust integration between their iDSS Customer Relationship Management (CRM) platform and Cvent, a market-leading meetings, events and hospitality technology provider. This new integration pairs the functionality of iDSS — Tempest's community-driven CRM solution, built by a destination marketing organization (DMO) for DMOs — with the Cvent Supplier Network to deliver streamlined operations, standardization of data collection, and improved efficiency with RFP sourcing and response processes. Users of both iDSS and Cvent can now view, promote, and track the status RFPs sent through the Cvent Supplier Network directly within iDSS, while also being able to easily share Cvent RFP information with local partners via the iDSS Extranet, among other features.

While developing this new integration, Tempest consulted with over 30 DMOs to gain insights into their RFP workflow process. The end result is a direct feed of Cvent RFPs into the iDSS platform, keeping DMOs up-to-date with real-time RFP details, updates, responses and awards, all centralized within iDSS. The iDSS/Cvent Integration aligns with iDSS' philosophy of remaining an open platform: keeping the iDSS application programming interface (API) open and available to access by iDSS clients and their partners in an effort to continue to drive innovation and collaboration within the DMO industry.