[Unofficial Translation]
March 31, 2021
Dai-ichi Life Group Medium-Term Management Plan covering fiscal years 2021 to 2023
-- Contributing to the well-being of all and achieve a bright future in harmony with society --
Dai-ichi Life Holdings, Inc. (the "Company"; President: Seiji Inagaki) today released the Dai-ichi Life Group medium-term management plan "Re-connect 2023" covering fiscal years 2021 to 2023.
1. Review of the previous plan "CONNECT 2020" covering fiscal years 2018 to 2020
Under the previous plan, we went back again to our roots as an insurance provider amid the COVID- 19 crisis and took on various initiatives to resolve social issues and improve the quality of life of our policyholders. We also took action from both growth and discipline aspects, including expanding our business foundation, promoting digitalization and establishing a risk-reduction policy.
On the other hand, incidents that shook the confidence of policyholders and society in us were discovered, leaving major challenges to be addressed in the new plan, ranging from how we interact with policyholders to changing employee mindset to reform our corporate culture.
With regard to quantitative targets we set forth, while taking into account changes in the external environment, we engaged in initiatives to further strengthen the "Three Growth Engines (domestic life insurance, overseas life insurance and asset management)." Indicators generally made steady progress over the initial two years with group adjusted profit exceeding our target level in fiscal year 2019.
For fiscal year 2020, the final year covered by the plan, with the exception of the economic solvency ratio, a soundness indicator, quantitative targets are expected to fall short due to the impact of self- restraint on sales activities and changes in financial market conditions triggered by COVID-19.
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2. Direction of the new plan "Re-connect 2023" covering fiscal years 2021 to 2023
In fiscal year 2022, we will celebrate the 120th anniversary of our founding. We wish to continue to support well-being* in which people can live a prosperous and healthy life with peace of mind across generations. We will extend our business to offer four experiential values (protection, asset formation and succession, health promotion and enhancing connections) to be truly customer centric.
We pursue the well-being of all, and at the same time believe that a sustainable society is essential as we consider a sustainable society to be the foundation of our business. We will extend our efforts to resolve material issues to ensure the sustainability of local communities and society.
- The World Health Organization (WHO) defines well-being as "A state of complete physical, mental and social well-being and not merely the absence of disease or infirmity." We strive to support a safe, prosperous and happy life for people all over the world through our business.
Based on this belief, we will to work together to contribute to the well-being of all by offering experiential values in which we have confidence in, namely peace of mind, prosperity and good health. Our pursuit for well-being of all drove us to change our group vision to "Protect and improve the well-being of all." Under this new vision, Re-connect 2023 sets out to revisit our approach to stakeholders and develop our four key initiatives (domestic strategy, overseas strategy, financial strategy and sustainability & business foundation).
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3. "Re-connect" with all stakeholders
Under the new medium-term management plan, we will review our existing approaches to stakeholders and strive to restore their confidence in us and meet their expectations.
-
Re-connectwith policyholders
The misconducts discovered last year at Dai-ichi Life are important lessons for the entire group.
We take them very seriously and will revisit our approach to policyholders with hopes to re-engage. Particularly in our domestic business, we will go back to our roots yet again and transform ourselves
to be truly customer centric with our beliefs embedded in our existing products and distribution channels. We aim to become an insurance group of choice. Our core strategy in the new plan is to offer a superior customer experience (CX) through four values leveraging digital technology and provide policyholders with services that enable them to regularly be in touch with us.
-
Re-connectwith business partners
Under our CX strategy, we will reach out to many more external partners with strong digital
capabilities, mainly in the healthcare and medical domains while acquiring new organizational capabilities to develop services that contribute to health promotion and disease prevention.
- Re-connectwith society and environment
A sustainable society is the foundation for our business to create a better future. And to contribute to well-being across generations, we will extend our efforts to resolve material issues to ensure sustainability such as implementing measures to combat climate change.
-
Re-connectwith employees
To restore confidence of our policyholders and society in us, we will build a corporate culture so
that each employee can work together to become an effective team.
We will further promote diversity and inclusion, support diverse work styles and exchange talent in order to create an environment in which employees can work with a sense of excitement, connect with colleagues and share ideas to create synergies.
-
Re-connectwith shareholders
In our financial strategy we pursue disciplined capital management based on the ERM framework
aimed to overcome our undervalued stock prices with capital efficiency that exceed our capital cost. We will accelerate risk profile reform initiatives, improve financial standing, renew our shareholder payout policy and raise the level of disclosure and dialogue with investors with initiatives that are not simply an extension of past practices.
Please refer to the following attachment for details.
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Dai-ichi Life Group
Medium-Term Management Plan
Covering FY2021 to 2023
March 31, 2021
Dai-ichi Life Holdings, Inc.
Positioning of MMP and Group Vision
Key Indicators (KPIs)
2
Positioning of Our New Medium-Term Management Plan
- Revisit our approach to stakeholders and re-engage amid social changes triggered by the global pandemic
- Spend the next three years on extensive transformation for sustainable growth with determination as a group
2010 … | 2018 2019 2020 | 2021 | 2022 | 2023 | Future | |
New Management Plan | ||||||
IPO | Previous Plan | 2026 | ||||
Efforts to transform | Generating results |
Review of our Previous Plan | ||||||
Deliver products and services | Address social issues | |||||
that improve quality of life | through our business | Social | ||||
Impact of | ||||||
CONNECT | CONNECT | COVID-19 | ||||
better with | deeper with | |||||
customers | communities |
Revisit our approach to stakeholders and re-engage
Harmonize values to transform with a stronger bond among all employees
Strengthen Relationships
Expand opportunities with | Further synergies | |
outside partners | between group companies | |
CONNECT | CONNECT | |
Misconduct | ||
with diverse | tighter as a | in Sales Rep |
partners | group | Channel |
Take on challenges to transform in three years to secure a foundation for sustainable growth
3
New Group Vision Based on Sustainability and Materiality
- Our underlying purpose is to support well-being for a sustainable society over the next 100 years
- Contribute to resolve material issues through value propositions beyond the insurance domain
Well-being of all | Achieving a sustainable society | |
Future | over the next 100 years | |
(including future generations) | ||
~Essential for well-being~ | ||
New Vision of the Dai-ichi Life Group
Protect and improve the well-being of all
As a lifetime partner, we safeguard and contribute to the peace of mind, prosperity and wellness of all the people we serve
FY2021 to FY2023
(covered by new plan) | Sustainability & | ||||||
Execute Strategy | Domestic Strategy | Overseas Strategy | Financial Strategies | ||||
Business Foundation | |||||||
based on Materiality | Policyholders | Business Partners | Society and | Employees | Shareholders | ||
Environment | |||||||
Four Experiential Values | Sustainability of Society |
Materiality
Asset | |||||||||||||||
Protection | Livelihood stability | Formation/ | Sense of security | Improving governance | Responding to | Defending | |||||||||
Succession | |||||||||||||||
through insurance | in later life | and risk management | climate change | human rights | |||||||||||
Enhancing | |||||||||||||||
Creating technology that | Improving efficiency | Empowerment | |||||||||||||
Health | Promote health | Building a safe and | |||||||||||||
Promotion | Connections | offers reassurance | of energy use | of women | |||||||||||
for all | secure community | ||||||||||||||
Contributing to society | Promoting | Creating job satisfaction | |||||||||||||
Optimal experiential value | through responsible | clean energy | Regional development | ||||||||||||
loans and investments | |||||||||||||||
that meet customer needs | 4 | ||||||||||||||
Current Management Challenges and Key Medium-Term Initiatives
- Revisit our approach to stakeholders in order to restore their confidence in us and meet their expectations
- Strive for sustainable growth with our four key initiatives
Management
Challenges
Policyholders
- Address changes in needs and behavior
- Incorporate medical and digital technology
- True customer centricity
Business Partners
- Expand insurance-related services from a customer perspective
- Seek collaboration to help resolve social issues
Society and Environment | Employees | Shareholders | ||
Secure sustainability | Improve employee | Achieve high capital | ||
engagement and well-being | ||||
Eco-friendly and combat | Promote active participation | efficiency | ||
climate change | Enhance shareholder payout | |||
of diverse talent | ||||
Domestic
Business
Overseas
Business
Expand existing business while exploring for opportunities beyond insurance
Domestic business model transformation and CX boost by leveraging four experiential values Structural reform of the sales representative channel and raise efficiency
Build a business portfolio that drives growth
Increase profits in the existing markets and further drive business Leverage DX to increase CX and further enhance operational efficiency
Key Medium-Term Initiatives
Finance/
Capital
Sustainability
&
Business
Foundation
Improve financial standing and disciplined capital management
Drastically improve capital efficiency by mainly reducing market related risks
Strike a balance between disciplined capital allocation and strong shareholder payouts
Create a universally bright future by fulfilling our part in enhancing sustainability
Promote the enhancement of sustainability as an entire group (Drive initiatives for carbon neutral) Group human capital strategy and group governance to support business foundation
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Background of Key Performance Indicators for the New Three Year Plan
- No. 1 priority on qualitative improvements (capital efficiency) to secure foundation for sustainable growth
- Group adjusted profit expected to increase to between ¥250bn and ¥280bn for FY 2023 with some volatility
Capital Efficiency, Adjusted Profit and Group EEV Outlook
ROEV (3 year avg.) Adjusted ROE (Group)
[Reference] Adjusted ROE (Dai-ichi Life)
Group Adjusted Profit
Group EEV
Overseas interest
rates
(10y US Gov.Bonds)
Domestic interest
rates
(20y JGB)
[Self-assessed Cost of Capital]
10%
Highly volatile
capital efficiency
below cost of capital
Constant profit levels amid major changes in market environment
Impact on
insurance business
Changes in Customer
needs from COVID
Impact on
Investment returns
Globally low interest rates
No. 1 Priority for the Medium-Term (FY2021 to 2023)
Reduce cost of capital
No. 1 Priority Challenge
AdjustedROE | ≧ Cost of Capital | Improvement of |
ROEV | capital efficiency |
Est. Group Adjusted Profit | [Assumed range for FY2023] |
¥250bn to ¥280bn |
Decrease expected for FY2021 due to
absence of one-time factors
(Illustrative)
- Volatility in earnings expected due to proactive market risk reduction efforts by Dai-ichi Life such as impact from capital gains and reinsurance transactions
- Recent three-year average applied for group adjusted profit (source of shareholder payouts) considering sporadic volatility (*no change in definition)
[Ambition]
Capital efficiency
stably above cost of capital
Stable profit
Increase
2016 | 2018 | 2020 (E) | 6 |
Key Indicators (KPIs) of the Group and Major Domestic Business Initiatives
Medium-Term (FY2023) | |||||
Group KPIs | Long-Term Direction | ||||
Target Level | |||||
Capital Efficiency | |||||
Adjusted ROE | approx. 8% | approx. 9% (around FY2026) | |||
(Accounting Profit) | (Based on Adjusted Profit) | ||||
Expected cost of capital: reduced to 8% (currently self assessed at 10%)
Capital Efficiency | ROEV |
(Economic Value) | |
Risk Profile Reform | Market Risk Reduction |
(Interest rate risk and | |
equity risk vs March-21) | |
Financial Soundness | Economic Solvency Ratio |
(Economic Value) | |
Profit Indicator | Adjusted Profit |
Medium-Term Target: approx. average 8% (around FY2026)
Risk Reduction -¥520bn | Additional Risk Reduction -¥280bn |
(equivalent to approx. 20% of | |
(Total of approx. ¥800bn from Mar-21) | |
March-21 market risk) | |
Maintain a stable level of 170% to 200% in the long-term
Reduction of sensitivity to financial market
Expected Range | Value of new business targets are set annually |
approx. ¥250bn to ¥280bn | Forecast for FY2021 to be announced in May |
Improve Customer Satisfaction | Net Promoter Score (NPS®) | NPS® for Dai-ichi Life: | Top Level in Japan | (by FY2026) | |
Number of Customers | Total No. of Customers: | approx. 10mn | |||
Domestic | |||||
Business | Fixed Cost Reduction | Reduction (Dai-ichi Life): | approx. -¥30bn | ||
Improve productivity | (by FY2026) | ||||
Optimize Talent Placement | Strategic Personnel Shift: | around 3,100 ppl. | |||
Assuming the economic environment and other factors will not deviate significantly from the current (end of March 2021) level | 7 |
Certain targets are based on current forecasts and may change after the FY2020 financial results are finalized |
Group Business Strategy (Domestic and Overseas)
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Domestic Insurance Business Model Transformation "Expand existing business while exploring for opportunities beyond insurance"
Business
Expand Existing Business While Exploring for Opportunities Beyond Insurance
- Improve efficiency in core business while exploring potential overseas markets for sustainable growth
- Explore new domains to enhance group capabilities at the same time
Domains to expand and explore
Overseas
(Asset mgt. and channels, etc.)
Existing Domestic business domains (Asset mgt. and
channels, etc.)
Further operational efficiency
Explore new capabilities
Expand core business (Protection and asset formation)
Pursue further operational efficiency in existing business domain Explore protection business opportunities in markets neighboring existing overseas markets
(Expand insurance risk taking)
Strike a | Expand core business and enhance group |
capabilities at the same time | |
balance | Further diversify and expand business portfolio |
with small-scale investments under strict discipline |
Explore new domains to enhance group capabilities
New
Overseas
Markets Existing
Overseas
Markets Domestic
Market
Asset formation and Succession
Protection | Health and |
Medical care | |
- Promote various business partnerships in the "Enhancing Connections" domain
Dedicated business units are established within the holding company and Dai-ichi Life
Obtain health/medical care and digital capabilities in addition to expertise in asset formation
(Digitalization and enhancement of non-insurance domain) Explore new beneficial capabilities in existing business domains
9
Domestic Insurance Business Model Transformation "Expand existing business while exploring for opportunities beyond insurance"
Business
Value Creation Through Resolving Social Issues and CX Design Strategy
- Expand value propositions in insurance and non-insurance domains as social issues surface
- Offer experiential value through our CX design strategy under a new business landscape
Social Issues | Multiple points of contact | |||
with our customers | ||||
Multi-brand/Multi-channel | ||||
Sales Representatives | ||||
●Declining | ||||
Birthrate | ||||
●Annuities | Customers | Financial Institutions | ||
Community/Society |
●Nursing Care
Dai-ichi Frontier Life
●Medical Care | Walk-in Shops/Agents | ||
●Rural | |||
Depopulation | Neo First Life | ||
… | Compile/Analyze/Utilize | ||
Customer Point of Contact Information | |||
Surfacing social issues and our value propositions
[Protection] Support stable lifestyles of customers
• | Diversified needs | ●●Protection/medical products |
• | Digital Oriented | |
●●Small-coverage insurance (Dai-ichi Smart) | ||
[Asset Formation/Succession] Realize a Prosperous Future
• | Post-retirement savings | ●Savings products/Investment trust | ||
• | Social security concerns | |||
●Group annuity business | ||||
+ | ||||
[Health Promotion] Support the Good Health of People | ||||
• | Increase of chronic illnesses | ●●Health Check-up Discount, etc. | ||
• Risk of infectious diseases | ||||
●●Healthcare financial support for employees | ||||
[Enhancing Connections] | Realize an Ideal Lifestyle | |||
• | Staying unmarried | ●Community vitalization support | ||
• | Community dilution | |||
●Day-care center support, etc. | ||||
Insurance
Domain
Non-
Insurance
Domain
Supporting the sustainability of social security and communities
New Business
Landscape
Business processes based on further acceleration in | | Needs for protection and asset formation as a means to maintain livelihood |
digitalization and non-contact communication | ||
Merger with interactive communication | More people want to stay healthy and prevent illness |
CX | ▶ Life insurance business is a highly recurring involving a long-term relationship with customers | |
▶ Take a leap forward from traditional life insurance practices and build a business process based on non-contact | ||
Strategy | ||
communication and recent advancements in digitalization with a focus on customer experience (CX). | 10 |
Domestic Insurance Business Model Transformation "Expand existing business while exploring for opportunities beyond insurance"
Business
Transform the Domestic Business Model Through Our CX Design Strategy
- Leverage our CX design strategy to transform are approach to customers
- Be the chosen insurer by providing optimal products/services/info timely with the optimal channel
Changes in Point of Contact with Customers
Contact | Until Now | Vision | |
Dots (events in life) | Lines (life activities) | ||
Opportunities | |||
Method | Face-to-face/Direct Contact | Digital (non-contact)+ | |
Face-to-face | |||
Products and | Protection Centric | Insurance+Non-insurance | |
Services | |||
Customer Preference | Recognized by Sales Reps. | Big data and AI Analysis | |
and Behavior | |||
Customers | Passive Entry | More Active Entry | |
Our approach until now
Events in life of
customers
Retire-
ment
Employ-
(Face-to-face)ment
Vision for CX Design Strategy (OMO: Online Merges with Offline)
FY2021 System Development | |
FY2022 Launch | |
Near end of life support | Online registration via referrals |
Life Activities | |
[Inheritance/Succession] | of Customers |
Digital entry | |
Utilization of insurance | |
to insurance | |
products | |
(Employment) | |
Inheritance | Insurance |
enrollment | |
information | |
[Protection] | |
Matchmaking | |
[Asset formation] | support |
Savings-type | CustomersChoose Channels |
insurance | Physical/Digital |
enrollment | |
Pension-related | (Marriage) Review insurance |
information | |
Childcare-related | Medical-related services |
Dai-ichi Frontier Life
Marriage
Neo First Life
services | |
(Childbirth) Review insurance | 11 |
Domestic Insurance Business Model Transformation "Expand existing business while exploring for opportunities beyond insurance"
Business
Four Experiential Values Set Forth in the New Medium-Term Plan
- Efforts to provide a superior customer experience by expanding and exploring four experiential values
- Aim for 10mn customers and top level NPS® in Japan by leveraging our CX design strategy
Protection
- Expand product lineup/underwriting and related services to address (at the time) diversifying protection needs of each customer
Sharpen competitive edge with | Asset Formation/Succession |
existing life insurance business | |
- Leverage the group strengths in asset management, product development and sales force to develop products, consult and develop related services for asset formation and succession
Increase efficiency of sales representatives | |
to support financial needs in conjunction | |
with consulting based on social security | |
Differentiate medical products (made-to- | |
order, etc.) and expand to affinity/digital | |
Neo First Life | channels |
Develop simple/full-digital insurance for | |
millennials and Z generation who will drive | |
the coming era |
Health Promotion
- Tapping into the prevention domain (Commercialization and utilization of accumulated data by creating an ecosystem)
Tapping into the health/medical field
[No. of Customers in Japan]
approx. 10mn
(approx. 9mn as of FY2019 end)
[Net Promoter Score (NPS®)]
Top Level in Japan
Asset Management | Individual Savings | Group Annuity |
Investment and | Sales and product | Sales and product |
product development | development expertise | development expertise |
expertise | (Separate account, etc.) |
Dai-ichi Frontier Life
- Related Domains (supplementary fields)
Enhancing Connections
- Create new points of contact with customers and insurance opportunities through efforts to resolve issues for an ideal society
Proactive business partnerships
Healthcare financial support for employees (1)
- Medical cost assumptions via AI/consulting
- Health initiative support (partnering)
- Health promotion app (QOLism)
Matchmaking | Succession Near end of life |
Obtain new capabilities | + and more |
for innovation and | |
strengthen competitiveness | 12 |
(1) Joint effort by Dai-ichi Life Group/Mizuho Financial Group
Domestic Insurance Business Model Transformation "Expand existing business while exploring for opportunities beyond insurance"
Business
Sales Representative Channel Reform for Higher Efficiency
- Next three years are key in the transformation process as we emphasize on quality over quantity
- Initiate a makeover of framework to develop a more efficient sales channel by offering high level CX
Efforts for Transformation
Taking a leap forward from traditional practices
Sale Performance Indicator | FY2023 | after FY2026 |
2019 | (end of new plan) | |
(pre-COVID) | Decrease versus | |
pre-COVID | ||
vs pre-COVID | ||
2020(E) | over +10% | |
Performance
Appraisal
- Revision of appraisal system (qualifications/salaries, etc.)
- More focus on consumer satisfaction indicators
Consulting
- Increase contact points through CX design
- Expand use of digital tools
- Visualization of future cash-flow and non-daily risks to customers
Sustainable growth trend with
Individual efficiency to recover to pre-COVID level high efficiency and CX with revised recruitment and training framework
Dramatic Improvement in
Consumer Experience (CX)
and Net Promoter Score (NPS®)
Individual Efficiency | ||
(revenue per sales rep) | vs pre-COVID | |
2019 | Flat versus | over +20% |
(pre-COVID) | pre-COVID |
2020(E)
Recruitment and training
- Implement a more strict selection process (New recruitment in the next fiscal year to be about 70% YoY)
-
Training program for high level customer experience
(Enhance training material and follow-ups)
Products
-
Expansion of protection and asset formation products
("segmented protection"/"risk applied asset formation" products, etc.) - Add-onservices in the prevention domain
No. of highly efficient sales reps | Decrease in | No. of highly efficient | |
sales reps | |||
2020(E) | short-term due | ||
over 10,000 | |||
to retirement | |||
% of highly efficient | % of highly efficient | ||
sales reps | |||
sales reps | |||
approx. 20% | approx. 30% | 13 | |
Domestic Insurance Business Model Transformation "Expand existing business while exploring for opportunities beyond insurance"
Business
Target for Customer Satisfaction
- Need to adjust our customer centric mindset in light of changes in customer behavior amid COVID
- Adopt NPS® as a core indicator to promptly solidify a truly customer centric corporate culture
Current status and NPS® as a core indicator
Correlation between customer
satisfaction and growth[Current Status]
Medium-Ranked satisfaction level
Adoption of Net Promoter Score (NPS®)
▶ Adopt NPS® as a core indicator to measure the level of |
recommendation in place of the previously adopted |
customer satisfaction survey to enable deeper analysis |
Customer Satisfaction Standing (1)
Dai-ichi Life (Stand-alone)
Premium Growth Rate
(in-force based,
company estimates)
- Items with lower degree of satisfaction compare to peers(1)
Product Expertise Product
PresentationAdequacy
Product | Product | Contract | Volume of |
Pricing | Simplicity | Simplicity | Documents |
Product Policy Ancillary
Originality Certificate Services
(1) Based on third-party customer satisfaction survey results
▶ Solidify a truly customer centric corporate culture and |
implement a fast-paced PDCA cycle based on business |
operations from a customer perspective |
▶ To be adopted by domestic group companies other than |
Dai-ichi Life going forward |
[Target]
[FY2026]
Top Level
in the industry
- Urgent need to adjust our customer centric mindset in light of rapid changes in customer values and behavior amid COVID
- Restore confidence of customer and other stakeholder in us following misconduct in the sales rep channel and solidify a new corporate culture
Current
Status
NPS® is a registered trademark of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.
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Domestic Insurance Business Model Transformation "Expand existing business while exploring for opportunities beyond insurance"
Business
Improving Dai-ichi Life Business Productivity
- Essential to improve productivity to ensure competitiveness of existing business in the long-term
- Promote early achievement our six-year initiative of reducing approximately ¥30bn in costs
Cost Structure and Reduction of Fixed Costs | FY2023 | FY2026 | ||||||||
(New Plan End) | ||||||||||
2020 | ||||||||||
Improve productivity to | ||||||||||
(Current) | (FY2023) | |||||||||
ensure competitiveness in | ||||||||||
approx. -¥5bn | ||||||||||
the mid- to long-term | ||||||||||
Fixed costs subject to | ||||||||||
Direct Expenses | Sales support expenses at | |||||||||
efficiency improvement | ||||||||||
(Salaries, etc.) | head office and branches | (FY2020) approx. ¥240bn | ||||||||
Operating expenses | Fixed personnel | |||||||||
(including real-estate and | expenses | |||||||||
Structural reform of the sales | IT-related expenses) | |||||||||
representative channel and | ||||||||||
raise efficiency | Fixed cost reductions | |||||||||
and increase productivity | [Fixed cost reduction target] | |||||||||
by strategically shifting | ||||||||||
human resources | approx. -¥30bn by FY2026 | |||||||||
(approx. -¥30bn) | ||||||||||
Transform to a highly efficient | ||||||||||
- Equivalent to about 13% of subject cost | ||||||||||
channel emphasizing on | ||||||||||
- Excluding CX/DX-related investments | ||||||||||
quality | ||||||||||
- Includes effects of personnel shift | ||||||||||
Fixed personnel expenses
Strategic personnel shift to profit centers and new business domains while pursuing efficiency through digital
- Remote management of sales reps centralized operations
- Self-sufficiencyof sales office tasks and consumer-direct features
- RPA/digitalization of head office tasks, etc.
Strategic personnel shift | approx. 3,100 people | ||
about 23% of all employees | |||
in the next six years | |||
excluding sales reps | |||
Operating expenses
Streamline operations to adapt to changes in work-style
- Consolidation and area reduction based on new work styles and consider possibility for use as investment properties
- Save transportation expenses through remote operations and digitization and more paperless operations, etc.
CX/DX-related investment
approx. +¥13bn
Invest resources in carefully selected domains to carry out CX design strategy
Establishment of foundation for business model reform, creation of new business and digital innovation, etc.
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Overseas Build a business portfolio that drives growth
Business
Increase Profits in the Existing Markets and Further Drive Business
- Build a resilient foundation for sustainable growth through business/regional diversification
- Aim for adjusted profit of approx. ¥85bn in FY2023 and improve in capital efficiency
Overseas Business Portfolio Strategy
[Target Level for FY2023]
Business | Market Development | Regional | ||||||||||
Diversification | Phase Diversification | Diversification | ||||||||||
Developed Market | U.S./AUS | |||||||||||
Life Insurance | ||||||||||||
Business | Developing Market | Vietnam/India/ | ||||||||||
(Expand) | Indonesia/Thailand | |||||||||||
Early | Cambodia/Myanmar | |||||||||||
Phase | ||||||||||||
New Business | Early to Developed | Existing/New Markets | ||||||||||
(Explore) | ||||||||||||
Expected
Impact
Stable Growth Generate profit in the "short-term"
High growth Generate profit in the "medium-term"
First-mover advantage Generate profit in the "long-term"
Innovation/
New business
Adjusted Profit (Overseas) approx. ¥85bn
(of which Protective Life approx. ¥45bn)
Impact of Strategic Investments
(Illustrative)
Capital Efficiency
Secure foundation for
Investment infuture growth new business
Investment in
Emerging markets
Investment in
Developed countries
Efforts for Further Growth
Deal with prolonged low interest rates and product strategy to address protection needs Improve operational efficiency in the new normal business environment
Pursue capital efficiency based on business development phase and strategic decisions based on the quality of the business portfolio
Expand to other regions leveraging existing business foundations
Contributes to short to long-term growth while reducing cost of capital of the group
Reduction in cost of capital
Group basis
(current)
Cost of Capital
16
Overseas Business
Build a business portfolio that drives growth
Initiatives for Driving CX with DX and Efforts to Improve Productivity
- Strengthen competitiveness in the new normal business environment and drive CX by utilizing DX
- Continuous efforts in operational efficiency mainly in developed markets to improve productivity
Initiatives for Driving CX with DX
- Sales Channel Digital Support
Improve customer satisfaction with high service quality through digitalization
Efforts to Improve Productivity (Protective Life/TAL)
- Protective and TAL have established an advantage over competitors in cost efficiency with cost synergies and economies of scale through M&A
- Continue efforts in operational efficiency for further productivity
New policy tool "Velocity" | Online advisor training program | Digital sales tool |
"TAL Risk Academy" | ||
for sales channel and | Advisor support tool | "Digi Quick" enhancement |
customers | "TAL Adviser Centre" |
Online application | Improve adviser skillset | Improve operational |
Support sales efficiency | efficiency and quality | |
- Digital Healthcare Services
Create new experiential value with healthcare services utilizing digital data
2017 2018 2019 2020
Cost-to-revenue efficiency(1) 14.3%
12.3%
11.3% 11.0%
[For Further Productivity]
-
Cost benefits from M&A
System integration of acquired blocks - Digitalization of maintenance
AI for claim payment processing - Efficient use of office space
- Consolidation of captive subsidiaries
Health support tool "Cora"(chatbot) | Health support for emerging Asian |
countries/considering remote medical | |
Health promotion support "Health Sense+" | |
services | |
- Enhance Customer Convenience
Improve customer convenience with introduction of digital tools
Claims app | App for customers |
"Claims Assist" | "Daiichi Connect" |
Claims settlement via | Premium payment/claims |
smartphone | settlement via online |
2018 | 2019 | 2020(E) | |||
• Synergies from Asteron Life | |||||
integration | |||||
14.9% | • | Reduction of operating expenses | |||
based on new work-style | |||||
13.2% | • | Optimize sales and marketing | |||
expenses | |||||
11.3% | |||||
(1) Excludes post-acquisition integration costs and commissions. | 17 |
For Protective cost is relative to revenue, for TAL cost relative to premium income.
Group Financial and Capital Strategy
18
Finance/
Capital
Improve financial standing and disciplined capital management
Disciplined Capital Management Through Evolution of the ERM Cycle
- Sustainable corporate growth through disciplined capital management with upgraded ERM cycle
- Aim for capital efficiency above cost of capital while securing stable economic value based soundness
Capital Efficiency
Aim | ROE/ROEV above cost of capital |
Initiatives
▶ Reassessed our cost of capital (currently 10%) |
▶ Enhance return on investment monitoring by hurdle rate |
setting based on the assumed cost of capital for each |
business category (individual company) |
▶ Capital deployment including M&A after considering the |
effectiveness of shareholder payouts measures in addition to |
strategic conformance |
▶ Shifted operations to free cash-flow based remittance to |
Profit
Sustain-
able
Growth
CapitalRisk
Financial Soundness
Risk-Return
Aim | Insurance risk-centric risk profile |
Initiatives
- Develop protection products and capital-light asset formation products based on risk and return assessments
- Overseas business growth considering risk profile improvement
- Obtain fee-based business profit from domains surrounding insurance including health care and digital technology
- Drive market risk reductions measures based on risk appetite
holding company |
Aim | Stable Economic Solvency Ratio |
Initiatives
- Decrease market sensitivities by driving market risk reduction measures
- Updated ESR measurement standards based on International Insurance Capital Standards (ICS) and economic value regulations under development in Japan.
(Changes in ultimate forward rate (UFR) assumptions and improvement of various measurement techniques based on other ICS, etc.)
19
Finance/
Capital
Improve financial standing and disciplined capital management
Recognition of Our Current Cost of Capital and Efforts to Reduce Cost of Capital Level
- We recognize our cost of capital to be 10% amid the changing business environment
- Aim for β levels comparable to global peers by weighing more to the less volatile insurance business
Our Cost of Capital Based on CAPM(1) | Efforts to Reduce Cost of Capital |
Recognition | Exceeded our previous assumption (8%) at a level of 10% |
of our cost of | amid changes in the business environment |
capital |
Increase in equity risk premium (expected return)
1.8
Reduce cost of capital (vs market beta) by weighing more to insurance business that is inherently less volatile
vs market | |||
beta | |||
Our rationale behind our high cost of capital | (β) | ||
High volatility of economic value capital and risk (EEV | 1.8 | ||
and ESR) and periodic profit attributable to DL's assets |
Our stock price
vs market beta (β)(2)
Our stock price
20-year JGB
yield
TOPIX
High at β1.4 and above even after the introduction of negative interest rates
1.4
(bonds, stocks, etc.) | Financial sensitivity to EEV and | ||
stock price β | |||
~high correlation~ | 1.6 | ||
1.4
1.2
Aim for beta levels comparable to global insurers by further reducing market risk
1.0
Insurance risk-centric
global insurers
0.8
Mar. 2010 | Mar. 12 | Mar. 14 | Mar. 16 | Mar. 18 | Mar. 2020 | ||||
(IPO) |
High | Sensitivity to financial market fluctuation in economic | Low |
value capital (interest rates and stock markets) | ||
20 | ||
(1) Capital Asset Pricing Model | (2) vs TOPIX beta (past three years, weekly basis) | *Image (Sensitivity of economic value-based capital to financial market fluctuations and beta at the end of Mar. 20) |
Improve financial standing and disciplined capital management | *Market-related risk reduction efforts are basically by Dai-ichi Life (non-consolidated) assuming the economic | |
Finance/ | environment and other factors will not deviate significantly from the current (end of March 2021) level. | |
Capital | *Figures are estimates and are subject to change after the FY2020 financial results are finalized. | |
. | ||
Drastically Improve Group Capital Efficiency Through Risk Profile Reform |
• Focuscontinues to be onmarket risk reduction to draw near to risk profile of global insurers
- Aim for sustainable growth/improvementin capital efficiency by effective capitalreallocation
Reduce interest rate and equity risk by 20% | Drive market risk reductions aiming to | [Ambition] |
achieve our ambition at an early stage |
Reduction initiatives in the new plan(FY2021 to 2023) are readjusted in light of | Expected time frame to reach our risk profile target is "early in the medium to long | ||||||||
significant progress in the first year since the initial plan rolled-out (FY2019 end) | term time horizon" in light of current market fluctuations and updated ESR standards | Insurance risk-centric | |||||||
Risk Profile | |||||||||
Risk Profile | |||||||||
(based on updated ESR | (Risk profile of global insurers) | ||||||||
measurement standard) | Insurance Risk, etc. | ||||||||
28% | approx. 31% | ||||||||
End of | End of | Insurance Risk, etc. | Market Related Risk | ||||||
Mar. 2024 | |||||||||
Mar. 2021 | (Operational risk included) | approx. 50% | |||||||
Milestone | |||||||||
Starting point(1) | Market Related Risk | approx. 50% | |||||||
68% | |||||||||
approx. 65% | |||||||||
of which | of which | ||||||||
interest rate/equity risk 42% | interest rate/equity risk 36% | ||||||||
Costof Capital | [Long-Term Direction] | Over Cost of Capital | |||||||
Secure Two-Digit Level | |||||||||
(Estimate) | 10% | [Target for NewPlan] | (by FY2026) | ||||||
Capital Efficiency | (FY2023) | approx. 9% | |||||||
& | [Outlook for FY2020] | Cost of Capital Reduction | |||||||
Soundness | approx. 8% | approx. 8% | |||||||
(Illustrative) |
Adjusted ROE | 6~7% | (Achieve approx. average 8% in the Medium-Term) | |
ROEV | 6~7%(1) | ||
Low Sensitivity | |||
Economic Solvency | approx. 206%(2) | (Improve sensitivity to financial market fluctuations, ensuring 170% to 200%) | |
Maintain Stable Level | |||
Ratio (ESR) | |||
Timeline
markets-capital in propositions Value
21
(1) The average of the last three years (estimated for FY2018-2020) is shown. (2) Figures after changes in standards such as UFR.
Finance/
Capital
Improve financial standing and disciplined capital management
Changes in UFR and LLP in ESR Measurement
- Stricter risk management based on ICS and regulations under development in Japan
Impact of Changes in UFR and LLP
Main Changes
① Reduction of Ultimate Forward Rate (UFR) Level
[Current] 3.5% → [New] 2.5% (Potential growth rate forecast + BoJ inflation target)
Change in Last Liquid Point (LLP)
- Changes in measurement assumptions based on stricter internal control (These changes are reflected to EEV measurement assumptions as well)
- The revised standards will be applied to risk-management, including market risk reduction going forward
Estimate ESR at the | *Estimates based on market fluctuations and market risk |
end of March 2021 | reduction measures from the end of Dec. 2020 and may |
change after the FY2020 financial results are finalized |
② [Current] 30th yr. → [New] 40th yr. (UFR level converged from 40th year to 70th year)
(Other)
Improvement of various measurement techniques based on ICS (mainly DFL)
Changes in | ||
forward interest rate assumptions | ②LLP | |
(Illustrative) | ||
(Current) | 40th | (Current) |
30th yr. | yr. | 3.5% |
① UFR
2.5%
Market forward
interest rate
0 | 10 | 20 | 30 | 40 | 50 | 60 | 70 Year |
[Before Change] ① UFR 2.5% | ②LLP 40th | ||
approx. 226% | approx. | ||
yr. | (Other) | ||
- 9pt | |||
approx. | approx. | ||
- 14pt | +3pt |
Own Capital | |
¥8.0tn | Decrease of approx. ¥600bn |
Integrated Risk | |
¥3.5tn | Nearly Flat |
(marginal increase) |
[After Change] |
approx. |
206% |
approx. |
¥7.4tn |
approx. |
¥3.5tn |
22 |
Finance/
Capital
*Market-related risk reduction efforts are basically by Dai-ichi Life (non-consolidated) assuming the economic environment and other factors will not deviate significantly from the current (end of March 2021) level. *Figures are estimates and are subject to change after the FY2020 financial results are finalized.
.
Risk Reduction Targets in the Medium-Term Plan
- Reduced 70% of initial targets for a four-year span to reduce 20% market risk in FY2020 alone
- In the new plan (three years from FY2021) we set a more ambitious new 20% risk reduction plan
2020 | New Medium-Term Plan (FY2021 to 2023) | from FY2024 |
Interest Rate | Initial Plan | |||
Risk | ||||
[Risk reduction Measures] | ||||
Risk reduction of approx. -¥310 bn | ||||
Buy/Replace long-term bonds | ||||
• | (equivalent to -20% in four years) | |||
• | Reinsurance | |||
• | Derivatives, etc. |
approx. -¥75bn
(equivalent to -5%)
[Actual risk reduction]
approx. -¥300bn
Three-year cumulative of
approx. -¥230bn (equivalent to -15%)
▶ Nearly achieved in the first year of a four-year plan
[Interest Rate Risk] | |
End of Mar. 2021 | |
Risk Reduction Targets | ¥1.3tn(1) |
(-¥0.4tn vs Mar-20) | |
in the New Medium-Term | |
Plan | |
[Interest rate and equity risk] |
[New Plan]
During the new plan (three-years)
Targets set to reduce risk by 20%
(as of end of Mar. 2021 after UFR standard change)
[Target] Risk approx. -¥260bn(1)
Aim to achieve ahead of schedule based on market environment Aggressive liability structure reform through reinsurance
Addition risk reduction of
approx. -¥280bn(1)
planned for FY2024 to 2026
approx. | Equity Risk | |
[Risk reduction Measures] | ||
-¥520bn(1)(2) | ||
• | Sale of equity holdings | |
• | Hedge positioning through |
derivatives and investment | |
Approx. 1.5 times the scale | trusts, etc. |
[Equity Risk] | |
compared to the initial four- | |
End of Mar. 2021 |
Initial Plan | approx. -¥60bn | Three-year cumulative of approx. -¥150bn | |
Risk reduction of approx. -¥210bn | (equal to -6%) | (equivalent to -14%) | |
sale of equity: approx. ¥200bn | Sale of equity: approx. ¥500bn |
(equivalent to -20% in four years) | ||
Equity sale of approx. ¥700bn | [Actual sale of equity] | |
▶ Executed according to plan(approx. -¥52bn in risk reduction) | ||
approx. ¥200bn | ||
year plan | ¥1.3tn(2) |
(+¥0.3tn vs Mar-20) | |
[Domestic listed equity held] | |
Market value ¥3.3tn | |
(+¥0.6tn vs Mar-20) |
[New Plan]
During the new plan (three-years)
Targets set to reduce risk by 20%
(as of end of Mar. 2021 after hedging adjustments)
[Target] Risk approx. -¥260bn
- Equity sale of approx. ¥600bn at market value | Looking to further |
- Hedge positioning at approx. ¥600bn | |
reduce risk |
Hedging to accelerate risk reduction effects (majority of position has been established) | |
Hedging position to be maintained for the time being looking to further risk reduction | 23 |
(1) Figures after changes in standards such as UFR (2) Excluding the effects of front-loading hedging
Finance/
Capital
Improve financial standing and disciplined capital management
Free-Cash-Flow Generation and Business Investment for Growth
- Generate more than ¥800bn in free-cash during the period of the new medium-term plan
- Enhance return on investment monitoring considering cost of capital of each group business
Pool free-cash-flow (FCF) to holding company
Optimal group-wide capital reallocation/shareholder payout Capital
Circulation
Shift to FCF based discipline capital management
Strong Shareholder Payout
Strike a balance
between investment and
shareholder payout
Strict investment return assessment (hurdle-rate)
Investment in high-growth/high-capital-efficient businesses
Until now Set a remittance rate against profit level of subsidiaries
Monitoring based on cost of capital of each group business
Remittance to holding company going forward
- FCF is defined as the sum of transferable surplus capital after considering economic value, local regulations and accounting standards
- Set remittance rate to FCF based on business strategy of each subsidiary (remittance from subsidiaries based on periodic profit expected to rise)
- Upgrade capital circulation between the holding company and subsidiaries
Until now 8% cost of capital across the board for all group entities
(Difference in interest rates are added to cost of capital for overseas businesses)
Calculate cost of capital for each business (individual company) by taking into account betas according to risk profile and market risk premiums by country of domicile,
Outlook of cash at holding company
FY2019 Cash inflow (past standard)
[Group Adjusted Profit] | approx. ¥250bn |
[Remittance rate] ×approx. 55% | |
[Cash to holding company] | approx. ¥140bn |
[Cash Outlook During New Plan]
balance at Mar. 2021+3 years(FY2021 to 2023)
Total Cash Inflow
approx. ¥800bn or more
and evaluate investment effectiveness
Current cost of capital of the group (10%)
*After deduction of expected interest payments by the holding company. | 24 | |
Share buyback announced today is not deducted |
Finance/
Capital
Basic
Policy
▶ Stable cash dividends based on group adjusted profit (realistic profit indicator)
(Dividend payout ratio is calculated based on the historical three-year averages of group adjusted profit)
- Consider additional payouts through share repurchases, etc. considering ESR, cash-flow and strategic investment opportunities
Stable Dividends | [Dividend Payout Ratio] | Consider flexible | ||||||||||||||||
Based on Profit | 30% or more each FY | + additional payouts | ||||||||||||||||
(from FY2021) | • | Basically no reduction in dividends per share | (from FY2020) | |||||||||||||||
Shareholder Payouts & New Policy | [Applied for FY2020] | (NEW) Basic Policy for | ||||||||||||||||
Share Buyback(1) | ||||||||||||||||||
approx. 200bn | Shareholder Payouts | |||||||||||||||||
Consider additional payouts looking at a | ||||||||||||||||||
medium-term total payout avg. of 50% | ||||||||||||||||||
Share Buyback | 40% | |||||||||||||||||
Total Dividends | ||||||||||||||||||
(Illustrative) | ||||||||||||||||||
Total payout ratio | [Dividend Payout Ratio] | |||||||||||||||||
30% or more each FY | ||||||||||||||||||
(vs three-year average of group adjusted profit) | ||||||||||||||||||
Dividend payout ratio | ||||||||||||||||||
2010 | 2012 | 2014 | 2016 | 2018 | 2020(E) |
(1) Maximum amount of share buyback resolved at the Board of Directors meeting held on March 31, 2021
- Strategical in scale and timing
- Rough guide for total payout ratio:
Medium-term avg. 50%
Considerations for additional payouts
ESR Level
Status of market risk and sensitivity reduction
Cash position of the holding company
Group Financial Leverage
Existence of strategic
investment opportunities
Our stock price, etc.
Strategic scale and timing decisions
* After considering the size of holdings, treasury stocks from the scheduled | 25 |
buyback of approx. ¥200 billion to be cancelled in principle |
Finance/
Capital
Improve financial standing and disciplined capital management
Implementation Capital Policies Based on Economic Solvency Ratio (ESR) Level
- Consider capital policies based on ESR target between 170% and 200%
- Decided buyback after considering ESR condition, strategic opportunities and our stock price, etc.
ESR Level and Capital Policy Concept
• | Maintain stable dividends in line with profits | |
• | Actively consider strategic investments | |
Regarding the share buyback of approx. ¥200bn
and/or flexible additional payouts |
approx. 206% : Current (Mar. 2021 estimate) | |
200% | |
Target Level | ▶ Maintain stable dividends in line with profits |
▶ Consider strategic investments and/or flexible | |
170 to 200% | |
additional payouts based on financial soundness | |
170% | |
• Maintain stable dividends in line with profits | |
• Consider strategic investments and/or flexible | |
additional payouts based on prospect of | |
improvement to medium-term target | |
(Reconsider risk-taking and/or shareholder payouts as needed) |
• | |
ESR Level | • |
Market risk and sensitivity reduction
•
Cash position of the holding company
Group Financial Leverage
•
Existence of strategic | |
investment opportunities | • |
Our stock price, etc. | |
ESR above target level
Steady decline in market risk and sensitivity
Expected remittances from group companies and Funds for the sale of stake in Janus Henderson
Financial leverage expect to maintain a certain level
Implementation of capital investment return analysis
130% |
- Consider risk-reduction and
Reconsider shareholder payouts
(Consider recapitalization as needed)
Management | Decision to initiate |
Action | |
share buyback of approx. | |
¥200bn |
*Period of repurchase of shares: From April 1, 2021 to March 31, 2022 26
Group Sustainability and
Business Foundation
27
Sustainability
&
Business
Foundation
Create a universally bright future by fulfilling our part in enhancing sustainability
Promote the Enhancement of Sustainability as an Entire Group
- Promote sustainability initiatives that would contribute to well-being of all through establishment of the Group Sustainability Promotion Committee and set of quantitative indicators
Select sustainability targets | To contribute to the "Well-being" of all, |
establish quantitative indicators linked to each target | |
to solve group important issues (materiality) | |
and work toward their achievement | |
Group Sustainability Promotion Committee to be established in order to plan group policies and strategies regarding non- financial areas from a super-long-term perspective across the group and monitor the progress of initiatives at each company
Important issues that we must solve to continue
protecting the well-being of all including future generations
Material Issues | Sustainability targets | |
(Materiality) | ||
Important issues that we must solve to ensure future sustainable society, which is an essential for realizing the well-being of all
Material Issues | Sustainability targets | |
(Materiality) | ||
Livelihood stability through insurance
Sense of security in later life
Four | Promote health |
Experiential | |
for all | |
Values | |
Building a safe and | |
secure community | |
Optimal experiential | |
value that meet | |
customer needs |
- Elimination of the protection gap
- Extension of asset life
- Improve the health age
- Control social protection benefit costs
- Enhancement of mental wellbeing (Contributing to a sense of security in the community)
- Improve customer loyalty
Sustainability
of Society
Responding to climate change
Improving efficiency of energy use and promoting clean energy
Defending
human rights
Empowerment
of women
Contributing to society
through responsible
loans and investments
- Achieve carbon neutral to ensure the sustainability of the global environment, which is the foundation of people's lives
- Maximize the potential of each individual to realize the success of a diverse people Pursue Group Employees Value Proposition (EVP)
- Expand investments and loans that contribute to creating a positive social impact
*Description of major issues and sustainability targets | 28 |
Sustainability
&
Business
Foundation
Create a universally bright future by fulfilling our part in enhancing sustainability
Drive Initiatives for Carbon Neutral
- Accelerate initiatives for early realization of carbon neutral to ensure the sustainability of the global environment, which is the foundation of people's lives
Set new targets for CO2 emission reduction
(50% reduction by FY2025, 100% reduction by FY2040)
-
For CO2 emission reduction (Scope 1+2)
plan to achieve target ahead of previous schedule
Material Issues
(Materiality)
Towards net zero greenhouse gas emissions
of investment portfolio (Dai-ichi Life)
Responding to | Improving efficiency |
of energy use and | |
climate change | |
promoting clean energy | |
(Scope 1+2) vs. FY2019
FY2025- 50% reduction FY2040- 100% reduction
Set policy to achieve 100%
renewable energy (Dai-ichi Life)
- Join Net-Zero Asset Owner Alliance, an international initiative in which institutional investors aim to transition to portfolios with net-zero greenhouse gas emissions by 2050
- Set targets reducing Scope 3 of CO2 emissions for items that should be emphasized from the perspective of leading change in business and employee behavior* (Dai-ichi Life)
*Limited to identifiable items
Dai-ichi Life (Scope 3) vs. FY2019
FY2030- 30% reduction
FY2050- 100% reduction
Specific Initiatives
- Set interim five years targets (stocks, bonds, real estate)
- Strengthen engagement with investee companies (dialogue on climate change response, etc.)
- Supporting transition to a low-carbon society and creation of environmental innovation through investments
- Joined international initiative "RE100" (August 2019)
- Set a policy to procure 100% of the electricity consumed in business activities from renewable energy by FY2023 (For real estate with investment purpose achieve during FY2021)
- Establish a scheme to supply electricity to our owned real estate from invested and financed renewable energy power plants (51 domestic and overseas plants with a total output of about 6,500MW), utilizing FiT-certified renewable electricity with tracking option
29
Sustainability Create a universally bright future by fulfilling our part in enhancing sustainability
&
Business
Foundation
Group Human Capital Strategy and Group Governance to Support Business Foundation
- Develop highly engaging employees and organizations to be the driving force for business transformation in the new management plan
- Continuous evolution of group governance in light of various changes in the domestic and global external environment
Group Human Capital Strategy for Business Transformation
Organization with diverse talents that realize 4 experiential values Maximize potential through proactive career development of each
Start a full-scale operation of new HR system
- From emphasizing seniority to diversity and flexibility
- Establishment of professional positions
Evolution of Group Governance
Efforts to Strengthen Global Governance (GLC: Global Leaders Committee)
▶ Global Leaders Committee (GLC) was established in the previous medium-term |
management plan, composed of the president of the holdings, the CEOs and related |
directors of the group overseas companies, with the aim of utilizing global knowledge |
Various job rotations Side businesses that broaden horizons E-Learning programs
Job-type new recruitment Year-round recruitment Promote industry-academia partnerships
CX design | DX promotion |
capabilities | |
• | Penetration of the | • | Business development |
customer's perspective | using digital capabilities | ||
• | Fostering innovation | • | IT experts development |
through design thinking | and IT standardization |
"Behavioral Change"
"Corporate Culture Change"
"Management Change"
Organizational
designGlobalization
capabilities
Development of
data analytics experts IT literacy education
Expansion of mid-career recruitment and effective use of group specialists
and enhancing management. |
▶ In the new management plan, we will promote initiatives so that each company, who |
is an expert in overseas business, can proactively be involved in management, and |
accelerate the creation of a more essential global management framework, such as |
the formulation of overseas strategies and the consideration of the utilization of |
overseas human capital. |
Establishment of the Group Sustainability Promotion Committee Strengthening the monitoring of the medium-term management plan by the Board of Directors
▶ Establishment of the Group Sustainability Promotion Committee: |
In order to realize a sustainable society, from a group-wide and super-long-term |
• | Improve management | • | Sophistication of global | |
quality | management | |||
Introduction of | • | Business leaders | • | Providing new growth |
development | opportunities | |||
management licenses | ||||
Sophistication of human capital | |||
data management | |||
Diversity promotion | Strategic allocation of human capital | ||
for realizing 4 experiential values | |||
[QOL improvement for employees and their families] | |||
Self-Career Dock(career counseling), Work Style Reform, | |||
and Productivity Improvement |
Expansion of global human capital pool Employee mobility among group companies
Introduction of global HR system
perspective, implement group-wide policies and strategies related to non-financial |
areas, monitoring of the implementation status of initiatives at group companies, etc. |
(formation of project teams at operating companies level to accelerate activities) |
▶ Strengthen monitoring of medium-term management plan: |
The Board of Directors strengthen their monitoring of the progress of business |
strategies (expand and explore), financial and capital strategies in terms of both |
quantity and quantity in the medium-term management plan. |
30
Reference Materials
31
(Reference)
Changes in the Risk Profile in FY2020 and the Status of Market Risk Reduction Efforts
Mar-20 | Mar-21 Estimate | |
[Before changes to UFR, etc.] | [Before] | [After] |
ESR
Shareholders' Equity/Risk
Amount (¥ in trillions)
Of which, market-related
Amount of risk
Interest
Rate Risk
Equity Risk
Exchange rate
Credit
Real estate
Other market-related
Operational risk, etc.
Insurance
Risk
195% 7.2/3.7
69% | Decrease of | ||
approx. ¥200bn | |||
Market fluctuation factors, etc. | |||
(including changes in other | |||
companies in the group) | |||
Approx. +250 billion yen | |||
25% | |||
Interest rate + equity risk amount | Approx. | ||
before diversification effect | |||
¥2.6tn | ¥2.4 tn | ||
18% | |||
6% | (DL) Estimated effects of risk reduction | ||
11% | initiatives approx. 440 billion yen | ||
6% | Interest Rate Risk | Approx.¥300bn | |
[金利リスク削減] | |||
Reduction | |||
4% | Purchase and replacement of super-long-term bonds: | ||
3% | approx. ¥1.7tn (converted to 30Y JGBs) | ||
New ceded reinsurance: approx. ¥300bn (policy reserve) | |||
Equity Risk | Approx.¥140bn | ||
[株式リスク削減] | |||
Reduction | |||
28% | Sale of equity holdings: approx. ¥200bn (market value) | ||
※Including risk-reduction effect of approx. ¥90bn for approximately ¥400bn hedging positions for new medium-term management plan.
Appox.
226%
Appox.8.0/3.5
Approx.
69%
19%
21%
8%
10%
6%
5%
3%
29%
Approx.
206%
7.4/3.5
Approx.
68%
21%
20%
7%
10%
6%
3%
3%
28%
- Interest rate and equity risk decreased by approx. ¥200 billion YoY
[Effects of risk reduction initiatives]
-
Achieved an approximately ¥440 billion by substantial progress in reducing interest rate risk and sale of our equity holdings in line with our plan.
(of which ¥90 billion is a hedging position established with the aim of accelerating risk- reduction benefits during new medium-term management plan)
[Market fluctuation factors, etc.]
- Increased by approximately ¥250 billion due to market fluctuations, reflecting a sharp recovery in the stock market
*Figures are estimates and are subject to change after the FY2020 financial results are finalized.
.
32
(Reference)
Impact of UFR Standards Changes for Group EEV and New Business Value (estimated value for FY2019)
Dai-ichi Life
Dai-ichi
Frontier Life
Main Revisions
Reflecting changes in Ultimate Forward Rates (UFR) and Last Liquidity Point (LLP)
Application of UFR(2.5%) and LLP (40th year)
Reflecting corporate bond spreads in the discount rate used for insurance liability valuation, etc.
Adding a discount rate calculated with reference to International Insurance Capital Standards (ICS)
- Implemented standard changes in conjunction with changes to UFRs, etc. in economic solvency ratio (ESR)
- The changes at Dai-ichi Frontier Life are mainly for single premium savings-type products denominated in foreign currencies, based on the actual state of asset management in which matching investment is conducted by foreign currency-denominated corporate bonds
- Scheduled to adopt this change from the FY2020 for EEV measurement
*Estimates prior to verification by third-party, and may change after finalization of financial results
Impact on Group EEV (Mar-20)
Impact on new business value (FY2019)
Group
Decrease of
approx. ¥300bn
Dai-ichi Life | Dai-ichi Frontier Life | |
Group
Increase of
approx.¥30bn
Dai-ichi Life | Dai-ichi Frontier Life | |
¥5.6tn | approx. |
¥5.3tn | |
[Before] | [After] |
Decrease of
approx. ¥500bn
¥4.2tn | approx. |
¥3.7tn | |
[Before] | [After] |
Increase of
approx.¥220bn
approx. | |
¥410bn | |
¥191.2bn | |
[Before] | [After] |
approx. | |
¥180.0bn | |
¥150.3bn | |
New Business | |
Margin | |
3.3% | 3.9% |
[Before] | [After] |
Decrease of | ||||
approx. ¥10bn | ||||
¥141.0bn | Increase of | |||
approx.¥40bn | ||||
approx. | ||||
130.0bn | approx. | |||
¥10bn | ||||
(2.4%) | 0.9% | |||
6.8% | 6.3% | ¥(27.7)bn | ||
[Before] | [After] | [Before] | [After] | 33 |
(Reference) Adjusted ROE Definition
Adjusted ROE = [Numerator] Adjusted profit ÷ [Denominator] Adjusted net assets (Average of year beginnning and ending value) Adjusted net assets = Net assets - Goodwill - Unrealized gains/losses on fixed-income assets* + MVA balance at Dai-ichi Frontier Life
-
Dai-ichiLife, Neo First Life: Amount classified as net unrealized gains on securities within fixed-income assets(1)
Dai-ichi Frontier Life, Protective Life: Net unrealized gains on securities, net of tax
Adjusted ROE historical data
FY2016 | FY2017 | FY2018 | FY2019 | ||||||
( in billions/ %) | |||||||||
Group Adjusted ROE | 8.6% | 8.5% | 7.6% | 9.5% | |||||
Numerator (Adjusted Profit) | 210.1 | 243.2 | 236.3 | 274.5 | |||||
Denominator (Average Adjusted net assets) | 2,448.5 | 2,856.5 | 3,095.8 | 2,875.3 | |||||
Denominator (FY end Adjusted net assets) | 2,612.3 | 3,100.8 | 3,090.7 | 2,659.9 | |||||
[Calculation of denominator] | |||||||||
Net assets | 3,136.0 | 3,747.9 | 3,712.4 | 3,775.8 | |||||
(-) Goodwill | 57.9 | 51.4 | 48.9 | 39.4 | |||||
(-) Unrealized gains / losses on fixed-income assets | 477.1 | 603.5 | 595.6 | 1,258.8 | |||||
(+) [DFL] MVA balance | 11.3 | 7.9 | 22.8 | 182.4 | |||||
Net assets for Adjusted ROE | 2,612.3 | 3,100.8 | 3,090.7 | 2,659.9 | |||||
o/w Shareholder's equity | 1,300.7 | 1,589.6 | 1,708.8 | 1,641.5 | |||||
Dai-ichi Life Adjusted ROE | 5.8% | 8.0% | 7.6% | 7.8% | |||||
Numerator (Adjusted Profit) | 125.4 | 169.8 | 171.4 | 150.2 | |||||
Denominator (Average Adjusted net assets) | 2,154.8 | 2,127.4 | 2,243.6 | 1,913.8 | |||||
Denominator (FY end Adjusted net assets) | 1,945.3 | 2,309.6 | 2,177.7 | 1,650.0 | |||||
[Calculation of denominator] | |||||||||
Net assets | 2,481.6 | 2,888.2 | 2,885.2 | 2,549.9 | |||||
(-) Unrealized gains / losses on fixed-income assets | 536.3 | 578.6 | 707.5 | 899.8 | |||||
Net assets for Adjusted ROE | 1,945.3 | 2,309.6 | 2,177.7 | 1,650.0 | |||||
o/w Shareholder's equity | 561.2 | 696.0 | 684.1 | 630.1 | |||||
Definition of Group Adjusted Profit
Adjusted profit of
subsidiaries
Group | |||||
Gain on adjustment | |||||
Adjusted | |||||
of affiliates | |||||
Profit | |||||
Holding company | |||||
profit and loss, etc. | |||||
[Adjustment 1] | Provision for contingency and price fluctuation reserves, etc. | ||||
(in excess of statutory requirement, net of tax) |
In addition, if there are retained earnings of overseas subsidiaries and affiliates, adjustments will be made case-by-case basis.
[Adjustment 2] MVA related gains (losses), net of tax, etc.
Adjusted for technical accounting valuation gains and losses
[Adjustment 3] Amortization of goodwill, gains/losses on acquisition phase, gains/losses on change in shareholding, etc.
Adjusted for gains/losses on organizational restructuring and amortization of goodwill, etc. in the consolidation procedures of each company.
(1) It mainly defines unrealized gains/losses on yen-denominated bonds, purchased monetary claims, hedged foreign currency-denominated bonds, and investment | 34 |
trusts whose main investment targets are fixed-income assets. |
Investor Contact
Dai-ichi Life Holdings, Inc. Investor Relations Group Corporate Planning Unit +81 50 3780 6930
Disclaimer
The information in this presentation is subject to change without prior notice. Neither this presentation nor any of its contents may be disclosed or used by any other party for any other purpose without the prior written consent of Dai-ichi Life Holdings, Inc. (the "Company").
Statements contained herein that relate to the future operating performance of the Company are forward-looking statements. Forward-looking statements may include - but are not limited to - words such as "believe," "anticipate," "plan," "strategy," "expect," "forecast," "predict," "possibility" and similar words that describe future operating activities, business performance, events or conditions. Forward-looking statements are based on judgments made by the Company's management based on information that is currently available to it and are subject to significant assumptions. As such, these forward-looking statements are subject to various risks and uncertainties and actual business results may vary substantially from the forecasts expressed or implied in forward-looking statements. Consequently, you are cautioned not to place undue reliance on forward-looking statements. The Company disclaims any obligation to revise forward-looking statements in light of new information, future events or other findings.
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Dai-ichi Life Holdings Inc. published this content on 31 March 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 31 March 2021 06:03:03 UTC.