Its industry leading 'overall average' score was 8.7 (the highest for any company in the history of the survey), up from 8.3 in 2020. Dassault took top scores in parts availability, parts cost, AOG response, warranty fulfillment, technical manuals, and technical representatives. The company also earned a 9.2 mark for overall aircraft reliability.

Dassault Aviation was ranked a close second in the product support survey conducted by Professional Pilot magazine, where it placed first in speed of AOG service.

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Dassault Aviation SA published this content on 26 August 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 26 August 2021 14:50:03 UTC.