Delek US : Are We Becoming Robots?

Communication in the new virtual world often times makes us act like robots, especially at work. Here are some quoted highlights from a Washington Post article showing the problem with, but sometimes necessary, virtual business talk.

"Virtual work is leading employees to fall back on corporate jargon more often. Business lingo may let remote employees signal that they're still part of the company's "in crowd," or help anxious, scattered workers regain some sense of professionalism. But it is also leading to frustration and misunderstandings. One is miscommunication:

If business jargon sails over some people's heads, it leads to mistakes and poor decisions, Wiltfong said. For instance, "end of day" might mean two different things to two different employees. Another is exclusion. Employees rely on language that's confusing for outsiders because it marks them as insiders, Wiltfong said.