That’s a wrap: goodbye 2021

Before we embark on a new year, we wanted to look back on the many changes not only in the food delivery industry but in the world as a whole. Last year brought many challenges but change is the backbone of innovation. In times of uncertainty, new ways of tackling challenges inspire long-term improvements.
We wanted to take a moment to reflect on some of the highlights of the past year that have become the foundation on which we will build the year to come.

Sustainable packaging launch

This year Delivery Hero launched its Global Sustainable Packaging Program to address plastic waste and reduce carbon emissions. The program provides an eco-friendly, 100% plant-based, and perfluoroalkoxy-alkanes (PFAS) free alternative to plastic packaging for local restaurants across the globe. The journey to bringing the program to life was a long one. Beginning in 2019, the dedicated work of the Corporate Social Responsibility team means the program is now active in eight markets The long-term goal is to take the program worldwide, at first by doubling its availability in 2022. The program is currently available to restaurants in Austria, Chile, Germany, Hong Kong, Hungary, Qatar, Singapore, and the United Arab Emirates.
(Read: https://www.deliveryhero.com/blog/sustainable-packing-program/ )

Tech Hub in Turkey

In September of this year, Delivery Hero launched a new tech hub in Istanbul, Turkey. With a focus on the development of new technologies and innovating the company's products, Istanbul will become a key global tech hub for Delivery Hero. It will be part of Delivery Hero's global tech team, adding to the current set of tech hubs in Berlin, Dubai, Singapore, Buenos Aires, and Seoul. Tech hubs are crucial centers of innovation that drive Delivery Hero's mission to always aim higher.

Launch of Tech Academy

This year the first-ever cohort of the Delivery Hero Tech Academy was established. The Delivery Hero Tech Academy is a partnership with a Berlin-based coding school, aiming to develop a trainee program for individuals to start a career in tech. Over the course of the 9.5 months, the students will learn how to code in Java and Python. The program is fully funded by Delivery Hero and equips students with the knowledge to embark on a career as a junior engineer. In the first Tech Academy cohort, 12 nationalities are represented, 75% of the participants identify as female, and the students span a broad age range between 23 and 41 years.

Creation of Diversity and Inclusion Advisory Board

Delivery Hero's success is the result of our diversity in perspectives and inclusive culture, but we are aware that we must continue to aim higher. As a company Delivery Hero is aware that there is important work to be done, and is committed to making long-lasting changes for a more fair and equal workplace. In order to continue its dedication to Diversity and Inclusion, Delivery Hero has launched the first-ever Diversity and Inclusion Advisory Board. As an integral part of our company culture, the Diversity and Inclusion Advisory Board (DAB) will advise Delivery Hero in creating an inclusive workplace that welcomes individuals irrespective of their background, culture, or identity.

Logistics-as-a-service

Taking the next step in quick commerce, Delivery Hero launched its Logistics-as-a-Service (LaaS) offering in more than 25 markets worldwide. Utilizing its existing logistics capabilities, Delivery Hero aims to connect the entire ecosystem and deliver anything that customers need at record speed. This includes on-demand delivery via e-commerce platforms, as well as courier-to-customer services, where customers can send any parcel from point A to point B at the click of a button.