When I joined
I'm humbled the
By enabling our people to thrive, we are connecting the world and changing it for the better. Listening to our people, meeting them where they are, and responding with meaningful action isn't just a responsibility - it's core to our DNA. We know that if we take care of our people, they will take care of our customers, partners, and communities. Bringing this vision to fruition is an ongoing task that never truly ends, and we're just getting started. But by taking cues from our people, we've taken steps in the right direction.
In
We know financial health has a ripple effect on wellbeing, too, which is why we offer financial health programs that can equip employees with skills to create a budget, improve their credit and set savings goals. Employees have increased their credit score by hundreds of points and reduced debt working with Operation HOPE.
Our work isn't done yet. This year, we launched a survey called the Flourishing Index to measure our employees' physical, emotional, social and financial wellbeing. We also conducted one-on-one interviews to understand challenges and opportunities to improve their health.
Listening to our people will inform our vision for years to come to continue building an ecosystem of resources for our people to enhance healthy living, including in mind, sleep, diet, movement and community. The insights we are gathering will shape the offerings we have in store for our people and help us recalibrate on the work we've already done where necessary.
This is not - and cannot be - a top-down strategy. We need the input and advocacy of our people if we truly want to serve them. In addition to the support of the Delta executives who serve on our
Our pursuit of a holistic wellbeing strategy is built on a simple concept: If you take care of your employees, they will in turn take care of your customers and communities. Wellbeing is a lifetime journey, and most of us at some point will experience bumps that affect our physical, social, financial and/or emotional health.
As the pandemic showed us, our resilience is not a given. But our never-ending work as a company to build it must be.
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