Despegar com : 4Q 2021 Despegar.com Earnings Presentation

4Q21 Earnings Conference Call

March 10, 2022

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DISCLAIMER

This presentation includes forward-looking statements. We have based these forward-looking statements largely on our current beliefs, expectations and projections about future events and financial trends affecting our business and our market. Some of the factors, risks and uncertainties that might materially affect the forward-looking statements contained herein and may make an investment in our securities speculative or risky include, but are not limited to, the following: the ongoing COVID-19 pandemic is disrupting the global economy and the travel industry, and consequently adversely affecting our business, results of operations and cash flows, and it is difficult to predict the full extent of the impact that the pandemic will have on our Company; we are subject to the risks generally associated with doing business in Latin America and risks associated with our business concentration within this region; general declines or disruptions in the travel industry may adversely affect our business and results of operations; our business and results of operations may be adversely affected by macroeconomic conditions; we are exposed to fluctuations in currency exchange rates; if we are unable to maintain or increase consumer traffic to our sites and our conversion rates, our business and results of operations may be harmed; our business could be negatively affected by changes in search engine algorithms and dynamics or other traffic-generating arrangements; we operate in a highly competitive and evolving market, and pressure from existing and new companies, as well as consolidation within the industry, may adversely affect our business and results of operations; if we are unable to maintain existing, and establish new, arrangements with travel suppliers, our business may be adversely affected; we rely on the value of our brands, and any failure to maintain or enhance consumer awareness of our brands could adversely affect our business and results of operations; we rely on information technology, including third-party technology, to operate our business and maintain our competitiveness, and any failure to adapt to technological developments or industry trends, including third-party technology, could adversely affect our business; we are subject to payments- related fraud risk; any system interruption, security breaches or lack of sufficient redundancy in our information systems may harm our business; our ability to attract, train and retain executives and other qualified employees, particularly highly-skilled IT professionals, is critical to our business and future growth; our business depends on the availability of credit cards and financing options for consumers; internet regulation in the countries where we operate is scarce, and several legal issues related to the internet are uncertain; acquisitions could present risks and disrupt our ongoing business; we may not be able to consummate acquisitions or other strategic opportunities in the future; we are a foreign private issuer under U.S. securities regulations and, as a result, we will not be subject to U.S. proxy rules and will be subject to Exchange Act reporting obligations that, to some extent, are more lenient and less frequent than those of a U.S. issuer; and the strategic interests of our significant shareholders may, from time to time, differ from and conflict with our interests and the interests of our other shareholders.

We operate in a competitive and rapidly changing environment. New risks and uncertainties emerge from time to time, and it is not possible for us to predict all risks and uncertainties that could have an impact on the forward-looking statements contained in this presentation. In particular, the COVID-19 pandemic, and governments' extraordinary measures to limit the spread of the virus, are disrupting the global economy and the travel industry, and consequently adversely affecting our business, results of operation and cash flows and, as conditions are uncertain and changing rapidly, it is difficult to predict the full extent of the impact that the pandemic will have or when travel will resume to pre-pandemic levels.. The words "believe," "may," "should," "aim," "estimate," "continue," "anticipate," "intend," "will," "expect" and similar words are intended to identify forward-looking statements. Forward-looking statements include information concerning our possible or assumed future results of operations, business strategies, capital expenditures, financing plans, competitive position, industry environment, potential growth opportunities, the effects of future regulation and the effects of competition. Forward-lookingstatements speak only as of the date they are made, and we undertake no obligation to update publicly or to revise any forward-lookingstatements after the date of this presentation because of new information, future events or other factors, except as required by law. In light of the risks and uncertainties described above, the future events and circumstances discussed in this presentation might not occur or come into existence and forward-lookingstatements are thus not guarantees of future performance.

Considering these limitations, you should not make any investment decision in reliance on forward-looking statements contained in this presentation. This presentation includes industry, market
and competitive position data and forecasts that we have derived from independent consultant reports, publicly available information, industry publications, official government information, other
third-party sources and our internal data and estimates. Independent consultant reports, industry publications and other published sources generally indicate that the information contained
therein was obtained from sources believed to be reliable. The inclusion of market estimations in this presentation is based upon information obtained from third-party sources and our
understanding of industry conditions. Although we believe that this information is reliable, the information has not been independently verified by us. Trademarks and service marks appearing in
this presentation are the property of their respective holders. This presentation includes preliminary financial information which is subject to year-end audit and adjustment.	2

Strategy Execution2020 DeliveredInitiatives:AdjustedenlargingEBITDAfootprintof $9inM,keyup markets9% and Compared tobusiness4Q19, Despiteto navigateGross Bookingsthe new normalat Only 75%

Strong Recovery	●	Capturing market demand as travel dynamics become more favourable
●	Achieved highest GB and Transaction levels since the onset of the pandemic
Across Our		○ GB +46% QoQ w/ sequential growth across every key markets; reached 75% of 4Q19 levels
Markets		○	Transactions +22% QoQ (at 82% of 4Q19)
										○	Highest ASP since 2019 (at only 91% of 4Q19)

Multiple levers	● Revenue Margin remains strong at 13.0%, or 13.4% when excluding Extraordinary Cancellations
driving	●	60% of revenues coming from packages, hotels and other travel products
performance	●	Operating Expenses +16% QoQ to $75.7 M; - 20% vs 4Q19 As Reported and -37% on a comparable basis1

• Adjusted EBITDA, excluding Extraordinary Charges and Koin (merchant payment solutions), increased 30% to $16.3 M, even with GBs at 75% of 4Q19 levels

EBITDA Positive ● Breakeven Operating Cash Flow

● Maintained a sound balance sheet with Cash and Cash Equivalents of $279.2 M at quarter-end, including

$33.1 M in restricted cash

1 Excluding Best Day, Koin and Extraordinary Charges

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Momentum Gained in October and November 2021, Expected to Resume in 2Q22 Once Omicron is Behind and seasonality impacts decreases

QUARTERLY GROSS BOOKINGS

2021 Evolution ($m)

% of 2019 levels:

-68%-56%-44%-25%

MONTHLY GROSS BOOKINGS

4Q21 Evolution ($m)

• While 1Q is seasonally lower, 1Q22 is also impacted by Omicron variant
• Key Growth Markets

BR - GBs up +50% QoQ, and 44% vs 4Q19

CO - GB +43% vs 4Q19

CH - GB +128% QoQ and +39% vs 4Q19

• ASP at -9% compared to 4Q19
• • ASPs increased 19% QoQ to $410
  • On an FX neutral basis, ASPs increased 39% YoY.

• International Travel only at 59% of 2019 level

Pasaporte Despegar: Added 1.7 million New Loyalty Members in 4Q21, Reaching a Total of 2.8M Members

Since the launch of Pasaporte Despegar in Mexico, our Loyalty Program is offered to all customers who log in on Despegar.com, increasing activity levels of our members:

• Deepening customer relationships
• With these new features, 75% of total purchases were done by loyalty program

After Launch in Mexico

members

>

LOGIN = SIGNING UP	VISIBILITY	INCREMENTAL GB
Simplified the process of	Increased the program visibility	When members are part of One
becoming a member.	on the site	Loyalty

	IMPROVED VALUE	+ MEMBERS
	PROPOSITION	New 1.7 M members
Before Mexico Launch	Included Secret Deals!

>

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